Job Description & Requirements

• Follow all food safety regulations regarding food preparation, storage, handling, and serving.
• Provide employees with training on food preparation and safety procedures.
• Identify and resolve issues by coordinating with managers from other departments, such as marketing, accounting, human resources, and purchasing.
• Establish employee schedules, including the hiring of new employees when necessary.
• Regularly inspect the premises for cleanliness and maintenance issues.
• Ensure that all employees are working efficiently and monitoring their attendance rates.
• Assess the quality, service, and profitability of individual restaurants or facilities per the standards set by the organization.
• Enforce food safety and sanitation policies by performing regular inspections of facilities and employees.

Responsibilities

· Coordinate daily Front of the House and Back of the House operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Train new and current employees on proper customer service practices

Requirements and skills

· More than 2 years of work experience

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· accept working on weekend an PH

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; addingseasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigeratingcold ingredients.

• Adheres to proper foodhandling, sanitation, and safety procedures;maintains temperature and Hazard AnalysisCritical Control Point (HACCP) logs as requiredand maintains appropriate dating, labelling androtation of all food items.

• Contributes to daily,holiday and theme menus in collaboration withsupervisor.

• Maintains cleanliness and sanitationof equipment, food storage, and work areas.

• Completes cleaning according to daily andweekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestionsand resolves complaints.

• Implementssuggestions within parameter of position andrefers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improvequality of service and employee productivity.

• Maintains clean work areas, utensils, andequipment.

• Develop new menu items whileimprovising the existing ones.

• Maintain andmanage kitchen expenses, food cost, inventoryand staffing within the budgetary limits.

• Able tocook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising ateam to ensure that the kitchen and serviceareas are clean and tidy.

• Ensuring all food andhealth and safety regulations are followed.

• Training new hiresSupervisors help new employees understand their role and transition into the company by providing orientation and explaining policies and job duties.
• Managing workflowSupervisors define goals for their team to ensure they know what to prioritize.
• Creating and managing schedulesSupervisors plan and organize schedules for their team, making sure they operate within deadlines.
• Reporting to HR and senior managementSupervisors typically report team performance to HR and senior management.
• Resolving conflictsSupervisors use active listening to understand employee complaints and work with them to find solutions.
• Ensuring safe and healthy proceduresSupervisors oversee the safe use of equipment and schedule regular maintenance.
• Evaluating performance and providing feedbackSupervisors communicate expectations to their team and evaluate their performance.
• Promoting a positive work cultureSupervisors promote employee engagement and professional growth and development.

Job Description:

• To supervise and manage all related matters with regard to the day to day activities with the objective of meeting the schedule, quality, and safety objectives.
• Supervisors help new employees understand their role and transition into the company by providing orientation and explaining policies and job duties.
• Supervisors plan and organize schedules for their team, making sure they operate within deadlines.
• Supervisors oversee the safe use of equipment and schedule regular maintenance.
• Enforce strict safety guidelines and company standards.
• Assist the manager to recruit, training, enumerating, and retaining a competent sales team.
• Using active listening skills to understand employee complaints and work with them to find a solution.
• Assist the project manager to manage, oversee and monitor reinstatement activities to ensure design specifications and quality requirements are met.
• Must work on weekends, if requires.
• Carry out inspection as well as resolving and monitoring rectification works.
• Ensure the allocation of resources as planned and submit daily work progress and manpower forecast report.
• Responsible for general onsite technical and engineering matters.
• Assign tasks to team members and help them understand what’s expected from them in terms of project milestones and deliverables.
• Documenting and following up on important actions and decisions from meetings.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Ad-hoc assignment as required by the management.

Requirement:

• At least 5 Year(s) of working experience in the related field is required for this position.
• Degree in Engineering or a related field.
• Strong leadership and decision-making abilities.
• Problem-solving mindset and ability to work under pressure.
• Good team player, keen desire to learn, contribute, advance and progress with the company

Job Description:

• Assist in supervision of company operations and facilities management.

• Responsible for supervising maintenance, cleaning, grounds and security.

• Ensure that basic facilities, such as water and electricity, are well-maintained.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision and facilities management.

• Required to work night shift permanently.

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

· Proven experience as Supervisor or similar role

· At least 5 years of work experience

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Must work on weekends/PH.

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

• Training new hiresHelping new employees understand their role and transition into the company, including providing orientation and explaining policies and job duties
• Managing workflowDefining goals for the team to work towards, and ensuring they are completed
• Creating and managing schedulesPlanning and organizing schedules for the team, to ensure they operate within deadlines
• Reporting to senior managementReporting on team performance to human resources and senior management
• Resolving conflictsUsing active listening skills to understand employee complaints and work with them to find a solution
• Evaluating performance and providing feedbackReporting on team member performance to senior management, and providing feedback to team members
• Setting goals and deadlinesCreating performance goals and setting deadlines that match the company's plans

Other responsibilities of a supervisor include: Promoting a positive work culture, Promoting employee engagement, and Mitigating risks.

Job Description :

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

Job Requirements :

• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• Work shifts, weekends and public holidays are acceptable
• Can accept fast pace, high intensity work environment

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Job Description & Requirements

Responsibilities:

1. Production Management: Supervise and coordinate all activities on the factory floor to meet production schedules and output targets. Monitor production processes to ensure efficiency, minimize downtime, and reduce wastage.
2. Team Leadership: Lead and motivate a team of production workers, providing guidance, training, and support. Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.
3. Quality Control: Monitor product quality throughout the production process, conducting regular inspections and implementing corrective actions to maintain high-quality standards.
4. Safety Compliance: Enforce safety protocols and ensure all employees adhere to safety guidelines and procedures. Identify potential hazards and implement safety measures to prevent accidents and injuries.
5. Equipment Maintenance: Coordinate with maintenance personnel to schedule and oversee the regular maintenance and repair of production equipment to ensure optimal performance and longevity.
6. Inventory Management: Monitor raw material and finished goods inventory levels. Collaborate with the procurement team to ensure an adequate supply of materials for uninterrupted production.
7. Reporting and Documentation: Maintain accurate production records, including output, quality reports, and other relevant documentation. Provide regular reports to management on production performance and efficiency.
8. Continuous Improvement: Identify opportunities for process improvement and efficiency enhancement. Implement best practices and innovative approaches to optimize production procedures.

Requirements:

1. Education and Experience: A high school diploma or equivalent is required, while a degree or certification in a relevant field is advantageous. Previous experience in a manufacturing or factory setting, with at least 2-3 years of supervisory experience, is preferred.
2. Leadership Skills: Proven ability to lead and manage a diverse team effectively. Strong communication skills and the ability to inspire, motivate, and resolve conflicts.
3. Technical Knowledge: Familiarity with production processes, machinery, and equipment used in the manufacturing industry. Understanding of quality control standards and safety regulations.
4. Organizational Abilities: Excellent time management and organizational skills to handle multiple tasks, prioritize work, and meet production deadlines.
5. Problem-Solving: Effective problem-solving and decision-making skills to address production challenges and implement effective solutions.
6. Attention to Detail: A keen eye for detail to ensure product quality and adherence to specifications.
7. Physical Stamina: The role may involve standing for extended periods and occasional lifting of heavy objects.

• Training new hires: Helping new employees understand their role by providing orientation, explaining job duties, and communicating company policies
• Managing workflow: Defining goals for the team and ensuring they are working towards them
• Creating and managing team schedules: Planning and organizing schedules to ensure the team operates within deadlines
• Reporting to HR and senior management: Typically reporting team performance to HR and senior management
• Resolving conflicts between employees: Using active listening skills to understand employee complaints and work with them to reach a solution
• Evaluating performance and providing feedback: Communicating expectations to team members and evaluating their performance
• Setting goals and deadlines: Creating performance goals and setting deadlines that match the company's plans

Other responsibilities of a supervisor include: Ensuring organizational goals and objectives are met, Enhancing productivity and employee performance, Promoting a positive work culture, Promoting employee engagement, and Mitigating risks.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

1. Carry out hygienic inspections of equipment and facilities before work, and place orders for items and facilities that need repair or purchase in a timely manner;

2. Before leaving get off work, carefully check the area, pay attention to fire hazards, turn off the power and lock the private parts, doors and windows;

3. After attending the department class, employees will be urged to write work diaries, make a complete diary summary, and record their work reports to the superior department manager.

· Managing a team: Supervisors are responsible for a team's progress and productivity. This includes managing workflow, creating and managing schedules, and ensuring that the team meets goals.

· Training new employees: Supervisors introduce new employees to their job, communicate their responsibilities, and provide training.

· Evaluating performance: Supervisors monitor employee performance and provide feedback. They can also speak with employees to help them improve their performance.

· Resolving conflicts: Supervisors are responsible for the smooth functioning of the team. This includes helping to resolve employee issues and disputes.

· Communicating organizational needs: Supervisors communicate organizational needs to their team.

· Reporting to management: Supervisors report to HR and senior management.

· Identifying career advancement opportunities: Supervisors help identify career advancement opportunities for their team.

· Maintaining company standards: Supervisors ensure that their team's activities align with company standards and regulations.

Roles & Responsibilities

You will handle everything from developing staff and managing unit financials, to ensuring an authentic experience that offers guests a departure from the ordinary. This role is based in the field and works directly with the senior leadership.

The Senior F&B Operations Manager will assist the Restaurant Manager in all her/his responsibilities by coordinating and managing the operation of the F&B outlet, ensuring internal and external customer satisfaction, productivity, maximization of revenue and resources, and effective control.

Responsibilities:

• Work directly with HR to hire the best teams in Singapore
• Conduct training and orientation along with HR support to set up new managers and team members for success
• Build and promote a deep bench of talented unit leaders and team members
• Assist with the creation of Singapore KPIs and revenue targets, and ensure the team is focused on them on a daily basis
• Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS
• Visit Singapore units weekly through scheduled visits and detailed analysis
• Coach your team to ensure that each Unit consistently delivers against the quality and health and safety measures
• Be fully engaged in guest feedback loop, and ensure support for the continuous improvement process; work with R&D and the Data analysis team to implement adjustments as required
• Work directly with Senior Management and ensure collaboration across Singapore
• Participate in the daily preparation and unit management as required to ensure the optimal output of meals at the highest quality level

Operational:

• Responsible for all aspects of outlet’s F&B operations runs smoothly on a day to day basis.
• Ensure safety and hygiene guidelines are followed.
• Discuss, review, implement and improve SOP for outlet.
• Help control labour cost by maximizing allocation and rostering of team members
• Report on management regarding sales results and productivity.
• Ensure outlet achieve profitability.
• Purchases - pricing, quality, ordering, freshness and looking for competitive suppliers.
• Constantly checking the market trends and competency.
• Maintain and purchase new F&B equipment

Supervisory:

• Supervise, lead & motivate the team.
• Provide and coordinate training and development program for all staff.
• Monitor employee performance and participate in annual employee performance reviews.

Customer Service:

• Receive, review and act upon feedback and complaints received from customers.
• Responsible for ensuring consistent quality of service.

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Come join our team as Supervisor!

Job Description

• Greet and coordinate the seating of guests
• Recognise regular guests and highlight their preferences to the manager
• Ensure guests' requests are not delayed
• Record and report all complaints to the manager immediately
• Promote the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service
• Ensure waiters and waitresses are able to describe the dishes properly and are well groomed and properly attired
• Maintain the highest standard of cleanliness
• Perform miscellaneous job-related duties as assigned

A supervisor's job is to oversee a group of employees, ensuring that they are productive and meet company goals. Their responsibilities include:

• Managing workflow: Delegating tasks, creating schedules, and ensuring tasks are staffed appropriately
• Providing feedback: Evaluating employee performance, identifying areas for improvement, and providing constructive feedback
• Training and onboarding: Ensuring new hires understand their roles
• Communicating: Relaying information between their team and upper management, and communicating the company's goals
• Managing issues: Helping to resolve employee issues and disputes
• Reporting: Reporting performance records and evaluations to HR and senior management
• Recommending: Recommending new employees to the human resources team
• Identifying development needs: Identifying development needs for employees and career advancement opportunities

Responsibility:

• Supervise multiple team of cleaners inmultiple cleaning projects
• Train cleaners and team leaders on servicestandards and provide help and guidancewhen necessary
• Assist in planning work schedules anddeployment of manpower
• Monitor and follow up on compliance withcleaning procedures, workplace safety andtender specifications
• Implement operation plans to improvework processes and service quality
• Interact and handle complaints andfeedbacks and build relationships withcustomers
• Check cleaning equipment condition
• Monitor cleaning material stock level andre-order materials when needed
• Solve operational problems and makedecisions
• Submit daily cleaning report
• Facilitate effective communication andengagement at the workplace

RESPONSIBILITIES

· Checking & ordering stock

· Ensure the work area is in order

· All other duties as per assigned by the superior

REQUIREMENTS

· Candidate must possess at least Primary/Secondary School/"O" Level in any field.

· Team Player with positive working attitude

OTHER DETAILS

· Working location: Old Choa Chu Kang Road

· 6 days per week

Our company is currently looking for Floor Supervisors to support our restaurant team. SAN REN XIN 三人行 is a popular home-grown Singapore F&B eatery founded in 2013. A beloved place for family dining, It is highly well known for its truly authentic Fujian and Sichuan cuisines specially prepared by its master chefs. We have three outlets located at Thomson Plaza, Bugis Junction and Bedok Mall.

Floor Supervisor

Roles & Responsibilities:

- Monitor setup, maintenance, clean and safety of dining areas

- Perform duties like ordering, serving, clearing and setting table

- Coordinate food service between kitchen and service crew

- Promote sales and be familiar with promotions and menu

- To handle cashiering duties and daily sales reports.

- Constantly obtain customer feedback

- Adhere statutory food hygiene and sanitation guidelines

- Good interpersonal and communication skill

- Perform ad-hoc duties as assigned

- 监控用餐区的设置、维护、清洁和安全

- 执行诸如订购、服务、清理和设置桌子等职责

- 协调厨房和服务人员之间的食品服务

- 促进销售并熟悉促销和菜单

- 处理收银工作和每日销售报告。

- 不断获取客户反馈

- 遵守法定的食品卫生和卫生准则

- 良好的人际关系和沟通技巧

- 执行其他相关职责

Requirement

- Minimum 2 years food & beverage experience in managerial or supervisory level

- Able to work on Public Holiday and Weekends

- 6 days work per week

- Work location: Thomson Plaza, Bugis Junction or Bedok Mall

- Only Singaporean or SPR need to apply

Remuneration & Benefits:

- S$2800 to $3500 Monthly

- Meals / Uniforms provided

- 8 days annual leave

- Medical benefits, Staff discount, Birthday privilege

- Insurance

Interested candidates please Call 81808596 & 62664677 for enquiries, or email to [email protected]. Only shortlisted candidates will be notified. Thank you for applying.