Job Description

• Work together with the Operations Nerve Centre (ONC) team for the development of Building Management System (BMS) control logic for cooling systems, BMS user interface, alarm system, user manual and BMS programming
• Participate monitoring, troubleshooting and resolving the BMS related issues
• Collaborate with ONC data science team for data gathering and data analyses of district cooling plants and retail cooling plants
• Develop apps for the design of a District Cooling System and for the data analysis of chiller system (to produce energy audit report)
• Participate in teamwork for innovation initiatives
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

• Managing large amount of incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Coordinate with the Maintenance, Installation and Delivery Support Team to resolve Customer's concerns.
• Follow up and update customer status and information
• Other ad-hoc duties assigned

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Qualifications:

• 3+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Ability to solve customer problems through cloud technologies
• CAcknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.
• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• AWS Solution Architect Associate Certification will be advantageous.
• AWS Cloud Practitioner Certification or Azure Certified Administrator or Fundamentals is required
• Subject matter expertise in one or more of the following: Competitive Landscape. Knowledge of Containerisation technologies eg EKS/AKS/GKE/K8s/Openshift/Tanzu would be advantageous

As a Service Coordinator, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services.

Job Description:

1. Client Interaction:

• Engage with clients for remote troubleshooting, providing advice on servicing and maintenance issues.
• Maintain a proactive approach to client communication to enhance satisfaction and address concerns promptly.

2. Manpower Coordination:

• Assist in scheduling service technicians, ensuring proper allocation of resources for timely project completion.
• Coordinate with the Plumber, Main-contractor, or Consultant as required for seamless execution.

3. Document Management:

• Assist in document submissions and control to ensure compliance with project requirements.
• Ensure that all drawings and correspondences are accurately documented for future reference and auditing purposes.

4. Tracking and Follow-up:

• Implement a robust tracking system for service and maintenance cases to monitor progress and ensure timely resolution.
• Conduct regular follow-ups with stakeholders to address any outstanding issues and keep all parties informed.

5. Project Schedule Review:

• Review project schedules to align service activities with overall project timelines.
• Ensure timely submission of required documents to relevant authorities for approvals.

6. Collaboration with Engineers:

• Work closely with engineers during various project phases, providing necessary support and coordination.
• Facilitate effective communication between service teams and engineering departments.

7. Ad-hoc Duties:

• Undertake any other ad-hoc duties as instructed by management, contributing to the overall success of the project and team.

Requirements:

• Proficient in MS Office and AutoCAD
• Possess excellent interpersonal skills to deal with clients
• Lots of initiative and excellent organizational skills
• Must possess integrity and drive
• Good team leading skills
• Ability to make good decisions
• Preferred, At least Diploma/Degree in Engineering discipline with minimum 2 years of relevant work experience.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Company Overview

The team has more than 15 years of experience developing 1G/2.5G/5GBase-T Ethernet physical layer PHY and switch chips for data centers, enterprise networks, and gateways and has successfully developed multiple generations of the most competitive products.

The company is headquarted in Kunshan, and the R&D team is located in Kunshan, Suzhou, Shanghai, and Singapore and plans to setup an R&D center in Silicon Valley.

The company is currently developing Ethernet PHY, gateway, and TSN switching chips. The target market is automotive & unpiloted driving, China's intelligent manufacturing, rail transit, and intelligent grid building industry provide domestic chips with "Independent intellectual property rights, independent and controllable.

We offer attractive salary commensurate with work experience + AWS + Bonus + Stock options

Job Responsibilities:

1. Help define analog system design specifications and architectures.
2. Lead analog designs during product development.
3. Participate in the design and realization of high-speed low-power small-area network chips.
4. Responsible for the design and verification of analog and mixed-signal circuits, particularly the CMOS signal processing circuits with profession in one of these areas, RX(e.g., AFE, ADC), TX(Serializer, DAC), PLL, LDO, ESD/EMC suppression etc.
5. Support high-level functional development and verification of analog and mix-circuit circuitry.
6. Cooperate with product definition, layout implementation, lab test and verifications.

Job Requirements:

1. Master with > 7 years' experience or PhD with > 4 years' experience in high-performance analog/mixed-signal ICs.
2. Proven experience in IC design including chip tape-out and lab evaluation of design.
3. Solid experience in using EDA CAD tools and performing Analog Custom Layout.
4. Experience in measuring IC performance and debug of design to correlate simulations to measurements.
5. Deep understanding of fundamental, including: detailed transistor level design, device physics, control/feedback loop stability analysis.
6. Direct project experience in at least one of the following areas a plus: ADC-DAC design PLL or clock/freq generation design.
7. Knowledge & experience in Verilog coding a plus.
8. Strong communication skills and good team player.