Responsibilities:

• Manage and monitor all installed systems and infrastructure to ensure the highest levels of systems and infrastructure availability.
• Continuously analyse platform behaviour and give recommendation for improvements (system/infrastructure)
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to lower the human intervention time on any tasks.
• Help the network teams with specifications for the monitoring and automation requirements.
• Participate in standby roster as needed, providing 2nd / 3rd level support, and ensuring timely resolution of incident tickets.
• Write and maintain up-to-date technical documentation.
• May involve project-based work for the improvement of the network.
• Assist in any other duties as assigned from time to time, where applicable.

Role Requirements:

• Familiarization with company’s network architecture and all relevant products/processes in interaction with different platforms
• Good experience in networking concepts and equipment such as IPv4/IPv6, MPLS/BGP/OSPF, netflow, routers, switches, load balancers, probes
• Good understanding of LAN and WAN technologies based on Huawei, Nokia, Cisco, etc.
• Strong knowledge of Linux system administration, networking, and troubleshooting
• Strong competency in shell and python scripting languages
• Knowledge in KVM, Docker/Kubernetes, and ELK stack
• Familiarity with monitoring tools such as Solarwinds, Nagios, Cacti, Zabbix, etc.
• Familiarity with high availability system architecture (load balancing, redundancy, caching)
• Good analytical and problem-solving abilities (logs analysis, database queries, etc)
• Experience in database manipulation and administration (backup, replication, troubleshooting)
• Self-learner in new system matters
• Ability to work as part of operational team and to support multiple tasks at the same time
• Flexibility and adaptability to changing environment and business demands
• Ability to interface and communicate with all levels of management, presenting ideas in user-friendly language
• Strong written and oral communication skills

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

This role is responsible for the maintenance of NetLink Trust’s fibre network.

He/She is required to work on site with equipment to troubleshoot and rectify network issues both independently and as a team.

Responsibilities :

• Track that all installation appointments and work orders are fulfilled and delivered on time
• Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework.
• Monitor and ensure that all work orders are completed timely and meet performance on SAP and QoS. Prepare monthly performance indicator reports according to the SAP and QoS framework.
• Perform in-depth trouble-shooting of faults with using OTDR, GPON meter and power meter/light source.
• Conduct in-depth analysis of statistics through system analytics on fault tickets to identify root cause of fault trends and potential network problems.
• Conduct joint on-site testing and verification tests with QP/RL and RSP personnel to determine root cause of fault and resolution.
• Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes
• To supervise staff and contractors to complete projects (if required).
• Any other duties as per assigned

Requirements :

• Minimum Nitec qualification in any discipline
• Experience in telecommunication area with service provisioning and field experience will be an advantage.
• Analytical and has a flair for dealing with technical and operational problems
• Good interpersonal and communication skills
• Able to work independently and as a team
• Exposure in customer service is an advantage
• Knowledge of Fibre Optics
• With valid Class 3 driving license
• Candidates with no prior experience are welcome to apply as on-job training will be provided

Job Description:

• Rack/stack IT Equipment
• Work closely with Team Leader to meet system delivery milestones
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.
• Assist with planning and design of the network architecture
• Perform network configuration and troubleshooting in all network devices such as Router, firewall, Core Switches, Switches, Wireless LAN Controller & Wireless Access Point, load balancer, etc.
• Experience in configuring LAN, WAN, WLAN, VPN, Routing, Switching, Firewall, TCP/IP, Multi-WAN, VLAN configuration

Requirements:

• Degree/Diploma in Computer Studies or Science
• Professional certification in networking is an advantage.
• Minimum 2 - 3 years relevant experience in Network implementation
• Good communication and interpersonal skills
• Hands on experience in Network Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Turning.
• Good knowledge in network systems e.g Cisco switches, routers, 3rd party switches, firewall

Job Brief:

When it comes to security and reliability of the network, SPTel offers no compromise. Our network is monitored by an Integrated Operations Centre that combines Network Monitoring with a Security Operations Monitoring, that takes proactive action to engage customers and mitigate network issues.

The candidate must have the passion in handling customer services and place the ‘Customer First’ in his/her resolution of their problems. S/He will support all incoming technical calls and customer’s trouble ticket till closure.

Strong follow up and technical problem identification skills, sense of urgency and quick in response to any network alarms in the operation are the traits we are looking for. The ability to build trust and confidence with customer through the service interaction will provide the candidate an edge in achieving excellence in customers’ experience.

Responsibilities:

• Perform 24x7 operations and surveillance support in the IOC environment.
• Ensure and maintain health of the SPTEL network and services through proactive monitoring and taking necessary corrective actions when abnormally is detected.
• Perform technical troubleshooting in accordance to troubleshooting procedures, and ensure all events are managed and followed up in accordance with the Service Operations Framework and respective SOPs.
• Be customer-oriented and support all incoming events with timely response/updates of incident status to customers/internal stakeholders for all incidents.
• Responsible to create and track trouble tickets to closure and ensuring that updates are captured accurately and complete with the relevant details.
• Elevating incidents for next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
• Perform Escalation & Notification during Major Incidents and provide internal incident notification and hourly update to customer if the incident severity or service level has breached or is at risk of breaching.
• To push for service recovery within service SLA for all incidents.
• Prepare draft incident report after every incident and After-Action Review (AAR) report after every major incident
• Notify customer on planned maintenance activities and keep customer posted on the maintenance status during actual maintenance day.
• Be always contactable and perform Standby Duties on rostered days
• Perform Daily, Weekly, Monthly Reports.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Diploma in Engineering or equivalent.
• Fresh graduates are welcomed to apply.
• Candidates with technical support experience in a NOC/SOC environment would have an advantage.
• An individual who is a great team player, with service mindset and delivers good customer experience.
• Good communications skill with pleasant personality
• Shift work is required for this position.
• Candidate must be prepared to perform standby duties.

Responsibilities

• Execute sales processes, handle customer queries, provides quotation and negotiation.
• Expand new client base, maintain and service existing clients.
• Provide excellent customer service to ensure customer satisfaction.
• Prepare weekly sales report to management.
• Support Sales Manager in preparation of technical presentations explaining products or services to customers and prospective customers.
• Attend enquiry and evaluation of repair work requirement.
• Liaise with technical manager and other relevant staff in the evaluation and resolution of any quotation / order issues before submission of quotation
• Resolve problems with customer after repair service.
• Other duties as assigned.

Requirements:

• Diploma / Degree in Electronics / Electrical / Mechanical Engineering.
• Preferable has some Sales related experience.
• Excellent interpersonal and effective communication skills.
• At least 2 years of working experience in semiconductor industry or related field.
• Pleasant disposition, pro-active, outgoing and positive mindset.

At SmartClean, we are looking for an experienced Project engineer to handle the entire lifecycle of our projects - working closely with clients, consultants, and sub-contractors - to ensure on-time project delivery meeting Client satisfaction.

Responsibilities

• Coordinate and liaise with Clients, consultants, and sub-contractors on technical specifications.
• Site visit for assessment of Installation at Customer Premises (Commercial Buildings)
• Study drawings, specifications, and contracts to understand project requirements.
• Coordinate with the Sales team for Bid & proposals.
• Liaise with the Electrical contractor and Supervise installation & coordinate site issues.
• Resolve maintenance issues on the installed base.
• Other related duties as assigned.

Pre-requisites

• Polytechnic/Diploma/Degree specializing in Electrical/Electronic Engineering.
• At least 2+ years’ experience in handling Electrical Engineering Projects.
• Prior exposure to Supply Chain management.
• Willingness to travel as project requirements.
• Experience in handling IoT projects is a plus.
• Salary will commensurate with experience and qualifications.

Job Description

· Cashiering

. Order goods / purchasing

· Processing and preparing orders

· Food preparation

· Food serving

. Customer service

· Maintaining the overall hygiene of the outlet

We are regret to inform that only shortlisted candidates will be notified
EA license no: 12C6255
EA Reg.id: R23116271

Overview:

The Business Development Engineer will be responsible for combining technical knowledge with sales skills to provide solution and support on a range of products or services offered by the company. This role involves working closely with the sales team to win new business and maintain client relationships.

Duties

- To expend customer base and sales volume.

- Ensure timely response to customers’ enquiries, actively working on customers’ feedback for

improvements.

- Maintain and develop relationships with existing customers.

Requirement

-Diploma in Mechanical Engineering or equivalent

-Min 2-3 years relevant experience in a sales position

-Sound technical Knowledge in cutting tools or machining will be an added advantage

-Strong interpersonal skills, self-motivated and energetic

-Effectively bilingual in both English & Mandarin as the incumbent needs to liaise with Chinese speaking clients

-Possess own vehicle

• Proficiency in Python used both for Machine Learning and automation tasks

• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.

• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.

• Knowledge of OpenShift / Kubernetes is a must-have.

• Good understanding of Machine Learning libraries such as Panda, NumPy, H2O, or TensorFlow.

• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).

• Knowledge of Distributed Data Processing framework, such as Spark, or Dask.

• Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.

• Knowledge Logging and Monitoring tools, such as Splunk and Geneos.

• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.

• Experience in Machine Learning operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing Machine Learning Models, and managing and scaling AI platforms.

• Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

RESPONSIBILITIES

• To carry out day-to-day running of the project.
• To complete tasks in accordance with the completion criteria defined, including contractual commitment.
• Participate in relevant activities defined in the service plans.
• Responsible for the handling of enquiries, resolving bugs in the system, applying software patches to the system, supporting service request, change requests and amendments to the system due to change in business requirements.
• Responsible for the system design, implementation, testing, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestones
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.

REQUIREMENTS:

• 3-5 years of relevant IT experience.
• Strong expertise in Red Hat Enterprise Linux (RHEL).
• Proven experience in system design, implementation, and maintenance.
• Excellent collaboration and communication skills.
• Ability to work on-site at client premises.
• Availability for 24/7 standby, but not required to work on shifts.

• Manage and responsible day-to-day project operations including coordinating activities with sub-contractors and liaise with all party involved in the project;
• Plan, supervise, execute and follow-up on all project actions and schedules;
• Able to schedule, supervise and control sub-contractors/workers to carry out their works accurately and timely in accordance to the contract drawings and specifications;
• Co-ordinate and establish good working relationship with project team, customers, consultants and sub-contractors to facilitate effective co-ordination of work activities;
• To monitor construction / project progress, ensure productivity, legal compliance and all safety precaution till completion of projects;
• Monitor progress on site and ensure that quality works are carried out in order to meet quality and cost objectives, projects are completed on time, within budget;
• Provide assistance in keeping track of approvals during submission stage so as to ensure compliance with government authorities;
• Liaise closely with sub-contractor & consultants to ensure timely completion of projects.

• Manage and responsible day-to-day project operations including coordinating activities with sub-contractors and liaise with all party involved in the project;
• Plan, supervise, execute and follow-up on all project actions and schedules;
• Able to schedule, supervise and control sub-contractors/workers to carry out their works accurately and timely in accordance to the contract drawings and specifications;
• Co-ordinate and establish good working relationship with project team, customers, consultants and sub-contractors to facilitate effective co-ordination of work activities;
• To monitor construction / project progress, ensure productivity, legal compliance and all safety precaution till completion of projects;
• Monitor progress on site and ensure that quality works are carried out in order to meet quality and cost objectives, projects are completed on time, within budget;
• Provide assistance in keeping track of approvals during submission stage so as to ensure compliance with government authorities;
• Liaise closely with sub-contractor & consultants to ensure timely completion of projects.

Responsibilities:

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.

Requirements:

• Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Min. 1 year of working experience in the related field is required for this position.
• Basic troubleshooting skills
• Work on shift duty 24x7
• Travelling to sites

The Software Developer shall have at least a Degree in Computer Science, Computer Electrical Engineering or Information Technology/Diploma in Computer Studies, or related discipline, and completed at least three (3) projects using Scrum or equivalent as the Agile software development framework, at least 5 years of experience with agile methodology, and 10 years’ experience as a Software Engineer in the Software Platform involved in the project.
The Software Developer’s experience should include experience in gathering users’ requirements, quantifying and analysing them, design software using “Design Patterns”, and programming using techniques and practices like “Test-Drive Development” or “Pair Programming” and “Secure Coding”. Software Developers who are “Certified Scrum Developer” and attained Cloud certification (e.g. AWS Certified Developer - Associate or equivalent) would be advantageous.
Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage
Role:
• Build and implement modern Cloud deployable applications to meet business requirements
• Build, test, deployment of application and integration
• Support user acceptance test planning and execution
• Development and implementation of back-end application in Java with Spring boot on AWS Cloud

Experience:
• 8+ years relevant experience
• Experience in development of scalable architectures using API management, Container orchestration, Microservice frameworks using different tools/ techniques
• Experience with event-based architectures.
• Performs Code reviews
• Experience in working with AWS Cloud-native/AWS managed services

Job scope:

• Work closely with project Engineers to implement audio-visual / video conferencing solutions based on company standards.

• Involve System configuration, Testing & Commissioning of company solutions.

• Studying solutions/assisting in-house AV Designers and Engineers from different manufacturers like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement fully integrated solutions for clients.

• Any Ad-hoc job assigned by the company.

Requirement

• Min. 2 years of experience in System configuration, Testing and commissioning for Audio Visual solutions.

Added advantage (please highlight in yr application)

• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.

• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc

• Experience in Crestron, Extron, AMX, and Kramer automation programming will be an added advantage

• Experience in DSP programming will be an added advantage

• Experience in Audio equipment.

Please share your CV at [email protected]

Job Description

The team is seeking a highly motivated senior software engineer that will write beautiful code and satisfy the customer through early and continuous delivery of working software.

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated peers, we welcome you to join this team. These are newly created positions with many opportunities for groundbreaking contributions.

What you will be working on:

● Design, develop, test, deploy, maintain and improve software applications.

● Improve software quality using Scrum practices such as code review and unit testing.

● Assist PO/BA on user stories refinement.

● Assist QA on test automation and bug fixes.

● Assist DevOps on build and release automation.

● Prepare interface specifications and other architecture documents.

● Adheres to Software Craftsmanship Manifesto.

Preferred:

● Able to identify potential technical pitfalls and challenges and set directions that will help to guide the team towards solving difficult technical problems.

● Support and develop software engineers by providing advice, coaching and development opportunity

● Experience in communication with business users, other technical teams and management to collect requirement, coordinate effort across teams and identify tasks and provide estimates

● Able to grasp business domain concepts and manage requirements coming from stakeholders.

● Abie to prioritize, communicate clearly and demonstrate a consistent track record of delivery and excellent software engineering skills

What are we looking for:

● Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

● Familiar with cloud-native technology.

● Familiar with Clean Code, Design Patterns and Unit Testing.

● Familiar with multi-paradigm programming languages.

● Knowledge and experience in Java Spring Framework / Angular / Apache Spark / Data Engineering / ETL will be advantageous.

● Technical knowledge and experience in designing and developing applications in AWS cloud environment (RDS, Glue, Lambda, MSK) will be advantageous

● Working experience in Agile and UX development environments will be an added advantage.

● Good presentation and listening skills.

● Self-driven and motivated.

● Willingness to learn.

What To Expect:

● Design, develop, test, deploy, maintain and improve software applications.

● Improve software quality using Scrum practices such as code review and unit testing.

● Assist PO/BA on user stories refinement.

● Assist QA on test automation and bug fixes.

● Assist DevOps on build and release automation.

● Prepare interface specifications and other architecture documents.

● Adheres to Software Craftsmanship Manifesto.

How To Succeed:

● Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

● At least one year of professional experience in a software engineer or equivalent position.

● Familiar with cloud-native technology.

● Familiar with Clean Code, Design Patterns and Unit Testing.

● Familiar with multi-paradigm programming languages.

● Knowledge and experience in Java Spring Framework / Angular / Apache Spark / Data Engineering / ETL will be advantageous.

● Technical knowledge and experience in designing and developing applications in AWS cloud environment (RDS, Glue, Lambda, MSK) will be advantageous

● Working experience in Agile and UX development environment will be an added advantage.

● Fresh graduates with great technical skills may apply.

● Good presentation and listening skills.

● Self-driven and motivated.

● Willingness to learn.

Email your CV to [email protected]

(a) Responsibilities:

Working in a team to design and develop real-time, reliable, and secured e-payment applications. The key role includes requirements gathering, design, software implementation, documentation and testing, and deployment of the system.

The activities required to be performed shall include the following:

· Work with a team to design and develop payment devices/security systems that process public transport commuters’ cards.

· Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between devices and on-premises/cloud platforms.

· Conduct thorough application testing, debugging, and troubleshooting to identify and resolve issues related to functionality, connectivity, performance, and reliability.

· Produce quality documents required in the software development life cycle (SDLC) which include the Requirement, Specification, Design, Interface Specification, Test plan and report, Operation and Maintenance Manual, Training Manual, and other documents as required in the SDLC processes.

· Conduct testing and validation on the applications to ensure requirements and designs are met. Support in system deployment, installation, field testing, and maintenance.

· Investigate the application issues reported by the internal and external stakeholders, and perform defect fixing to rectify the issues.

· Assist with day-to-day application support issues. Liaise with users on the requirements, testing, and production issues.

(b) Qualifications & Requirements:

· Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

· At least 3 years’ work experience in object-oriented software development, C++, Java application development in Windows, Linux, and/or Embedded platforms.

· Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object oriented ,software design and UML modelling

· Experience in multi-threading, socket programming and serial/USB communication.

· Added advantage if candidate is familiar with one or more of the following technologies:

o HTML / CSS / JavaScript / JSON

o Three-tier software architecture

o Virtualization Technologies (such as hypervisors or containers)

o MQ/MQTT

o Secure Communications (e.g. SFTP, HTTPS, etc.)

· Knowledge of SDLC with RUP or Agile methodology and have been gone through at least one full SDLC

· Strong analytical and problem-solving skills

· Good written and verbal communication skills in English

· Self-motivated, independent and a good team player

Key Responsibilities:

• Design and develop web frontend and backend applications, taking ownership of the

software development process.

• Create automated functional and unit tests for the code you develop to ensure high quality deliverables.

• Develop backend APIs and databases to support the applications.

• Leverage cloud technologies to design and develop scalable applications.

• Collaborate with DevOps Engineers to implement build and release automation.

• Engage in pair programming and code reviews to foster a collaborative and efficient development process.

• Work closely with Product Manager, Business Analysts, Quality Engineers, and User

Interface/User Experience Designers to deliver exceptional features.

Requirements:

• Familiarity with front-end development frameworks such as React.js / Next.js.

• Familiarity in server-side web application development using Node.js and Typescript.js.

• Familiarity with working on CI/CD pipelines

• Familiarity with leveraging on cloud platforms such as Amazon AWS, Azure, or Google Cloud PlaYorm (GCP), etc.

• Familiarity with Javascript unit testing frameworks such as Jest or Mocha.

• Familiarity with serverless technologies such as AWS Lambda, ECS.

• Familiarity with Agile and Continuous Integration and Delivery Practices

• Familiarity with version control using Git.

• Willingness to work on different projects to contribute to a dynamic and cross-functional team.

Preferred Qualifications:

• Minimum software development experience:

o Associate consultant: 2 years.

o Consultant: 2 – 3 years.

o Senior consultant: 3 – 5 years.

• Strong fundamentals in Javascript & Typescript

• Familiarity with building reusable web components is advantageous.

• Knowledge of search engine components and how they work (crawl, index, search).

• Experience with test-driven development and behavior-driven development

• Familiarity with Docker containers

• A collaborative team player with excellent interpersonal and presentation skills

Job Description

What you will be working on:

● Design, develop, test, deploy, maintain and improve software applications.

● Improve software quality using Scrum practices such as code review and unit testing.

● Assist PO/BA on user stories refinement.

● Assist QA on test automation and bug fixes.

● Assist DevOps on build and release automation.

● Prepare interface specifications and other architecture documents.

● Adheres to Software Craftsmanship Manifesto.

Preferred:

● Able to identify potential technical pitfalls and challenges and set directions that will help to

guide the team towards solving difficult technical problems.

● Support and develop software engineers by providing advice, coaching and development

opportunity

● Experience in communication with business users, other technical teams and management

collect requirement, coordinate efforts across teams identify tasks and provide estimates

● Able to grasp business domain concepts and manage requirements coming from stakeholders.

● Abie to prioritize, communicate clearly and demonstrate a consistent track record of delivery

and excellent software engineering skills

What are we looking for:

● Degree in Computer Science, Computer or Electronics Engineering, Information

Technology or related disciplines.

● Familiar with cloud-native technology.

● Familiar with Clean Code, Design Patterns and Unit Testing.

● Familiar with multi-paradigm programming languages.

● Knowledge and experience in Java Spring Framework / Angular / Apache Spark / Data

Engineering / ETL will be advantageous.

● Technical knowledge and experience in designing and developing applications in AWS cloud

environment (RDS, Glue, Lambda, MSK) will be advantageous

● Working experience in Agile and UX development environments will be an added advantage.

● Good presentation and listening skills.

● Self-driven and motivated.

● Willingness to learn.

What you will be working on:

● Design, develop, test, deploy, maintain and improve software applications.

● Improve software quality using Scrum practices such as code review and unit testing.

● Assist PO/BA on user stories refinement.

● Assist QA on test automation and bug fixes.

● Assist DevOps on build and release automation.

● Prepare interface specifications and other architecture documents.

● Adheres to Software Craftsmanship Manifesto.

Preferred:

● Able to identify potential technical pitfalls and challenges and set directions that will help to guide the team towards solving difficult technical problems.

● Support and develop software engineers by providing advice, coaching and development opportunity

● Experience in communication with business users, other technical teams and management to collect requirement, coordinate effort across teams and identify tasks and provide estimates

● Able to grasp business domain concepts and manage requirements coming from stakeholders.

● Abie to prioritize, communicate clearly and demonstrate a consistent track record of delivery and excellent software engineering skills

What are we looking for:

● Degree in Computer Science, Computer or Electronics Engineering, Information

Technology or related disciplines.

● Familiar with cloud-native technology.

● Familiar with Clean Code, Design Patterns and Unit Testing.

● Familiar with multi-paradigm programming languages.

● Knowledge and experience in Java Spring Framework / Angular / Apache Spark / Data

Engineering / ETL will be advantageous.

● Technical knowledge and experience in designing and developing applications in AWS cloud

environment (RDS, Glue, Lambda, MSK) will be advantageous

● Working experience in Agile and UX development environments will be an added

advantage.

● Good presentation and listening skills.

● Self-driven and motivated.

● Willingness to learn.

[6 months contract]

Job Description

To perform the customer services duties such as:

• Manage and reply to the public or commuters' enquiries on taxi related matters.
• Follow communication procedures, guidelines and policies.
• Acknowledging and resolving public or commuters' enquiries/feedback.

Job Requirement

• GCE"O" Level
• Proficient in MS Office
• Team player
• Able to multitask.
• Able work with minimal supervision

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies