Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Responsibilities:

l Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

l Conduct root cause analysis & implement pro-active measures

l Responsible for supporting operational systems satisfying contractual Service Level Agreement

l Perform and manage routine preventive maintenance and operational activities promptly and effectively

l Perform troubleshooting and fault rectification

l Provide up-to-date project documentation and reports

l Diagnose and rectify technical issues

l Perform standby duties if required

Requirements:

l Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

l Strong troubleshooting skills and analytical mind with problem-solving aptitude

l Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

l Pro-active, dynamic and with good analytical/conceptual thinking

l Able to work independently as well as in a team and good interpersonal skills

l Good Working knowledge with VPN, firewall appliances would be an advantage

l Good working knowledge with routers, switches would be an advantage

l Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

l Experience in hardening of OS, system and network equipment

l Experience in Patch Management

l Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

NOTE: We are looking specifically for candidates who can write code in C/C++ or Python and have prior experience with robots. There is no strict minimum qualification, but you must have experience in writing code and can read algorithms. If you have a background in R&D, robotics or algorithm design, this role will likely be a good fit for you. If your skillset is limited to the mechanical design of robots, this role is wrong for you. Your familiarity with ROS and ability to write good code WILL BE exhaustively assessed during the interview rounds.

About MyrLabs

MyrLabs is an A*STAR spin-off that creates cutting edge hardware and algorithms. The MyrLabs team consists of driven and multi-disciplinary engineers dedicated to bringing game-breaking solutions for our partners by innovating at the PCB, firmware, and software levels. We work on problems that academia fears to, cannot, or will not address. These are problems that are difficult and require multi-disciplinary efforts. Our approach focuses on the use of non-mainstream techniques to spark creativity and to solve problems in ways that are not seen before.

Job Brief

We are increasing our team size of Robot Software Engineers. This is a position for a research-focused role towards autonomous service robots for indoor and outdoor environments, specifically in the areas of mapping, multi robot orchestration, and control. You would work alongside other researchers to testbed and evaluate new hardware devices and algorithmic capabilities. The work that you do will contribute to new approaches for robot navigation, perception, and instrumentation.

Responsibilities

1. Work with the research team to develop, evaluate, and testbed new robot capabilities
2. Work with other robot engineers to develop, collect data, debug and trial robots in various use cases and environments
3. Participate in the continued development across our product lines

Critical Skills

• Demonstratable expertise with C/C++ and/or Python
• Demonstratable experience with ROS
• Demonstratable experience in robot navigation, perception, or instrumentation

Nice to Haves

• Demonstratable experience working with researchers, participation in research efforts, OR relevant publication in robotics
• Familiarity with combinatorics or metaheuristics algorithms
• Familiarity with parallel, concurrent, or distributed computing

Stance on Skills-based Hiring

MyrLabs has pledged support for the skills-based hiring movement; candidates are assessed based on a ‘skills first’ approach over qualifications. Candidates from ITE or Polytechnics are welcome to apply for the position.

After application, please send your resume, MBTI profile, and portfolio of previous work to [email protected]

You can do a free MBTI test at: https://www.16personalities.com/free-personality-test

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Responsibilities:

Working with the development team, you will be responsible for the design development, documentation, testing and delivery of the software solution for an Automatic Fare Collection (AFC) system.

The activities required to be performed shall include the following:

• Requirements gathering;
• Design, development, and maintenance of the software;
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;
• Assist the Authority with day-to-day application support issues; and
• Liaise with users on the requirement, design and testing issues.

Qualifications & Requirements:

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;
• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL
• Experience in Spring Framework and Spring Boot;
• Experience in Software Modernization, Containerization, Microservices;
• Experience in Agile development methodology and continuous integration;
• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-orientedsoftware design and UML modelling;
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.
• Added advantage if candidate is familiar with one or more of the following technologies:

1. Experience in Message Queues and/or Solace;
2. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;
3. Experience in Automatic Fare Collection (AFC) system;
4. Experience in Microsoft Active Directory
5. Experience in HTML / CSS / JavaScript / JSON
6. Experience in Secure Communications (SFTP, HTTPS, etc.)
7. Experience in Angular or equivalent
8. Experience in Java Unit Tests frameworks

Job Responsibilities:

· Participate in designing solutions that meet functional requirements

· Develop end-to-end specifications for solution components.

· Perform testing and implementation of the solution.

· Participate in impact analysis of encountered issues.

· Generate relevant documentations, reports etc.

· Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

· Participate UX activities such as

o Conduct user research/interviews,

o Develop user stories, storyboards to articulate current and future concepts

o Create wireframes, detailed visual mock ups and interactive prototypes

o Create style guides and digital assets for production

Job Requirements:

· Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent

· Familiar to software development lifecycle processes.

· Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#, C++

· Proficiency in Web Technologies such as HTML, CSS.

· Good team player with strong communication and interpersonal skills.

· Good analytical and creative problem-solving skills

· Must be willing to pick up and learn new technologies

There are more than multiple projects with client. Must be willing to pick up new technologies.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Our client is a renowned security solution provider delivering turn-key solutions. They have carved a reputation for themselves and are committed to developing their people with continual career development training.

They seek an Engineer (DC Inventory & Asset Technician) to join their growing team.

Responsibilities:

• Maintain accurate documentation of incoming and outgoing deliveries. 
• Perform regular audits of datacentre equipment to ensure inventory controls are met.
• Movement of equipment using pallet jacks or other assisted lifting equipment. 
• Work within a ticket-based environment. 
• Perform destruction of data-bearing devices (ex. hard drives, solid-state drives, etc.). 
• Perform material movement, including shipping/receiving and inventory management. 
• Perform shift-based tactical management tasks such as prioritising ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of Inventory and Asset activities in accordance with Microsoft’s internal policies and service level agreements. 
• Flexibility to work non-standard business hours that may include weekends and/or holidays.

Requirements:

• Six (6) months of experience supporting Inventory Control, Logistics, or Warehouse Management. 
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance. 
• Able to communicate effectively. 
• Proficient in written and oral English communication to support regional and global teams. 
• Desire to learn, grow, and develop new technical skills

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Responsibilities:

l Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

l Conduct root cause analysis & implement pro-active measures

l Responsible for supporting operational systems satisfying contractual Service Level Agreement

l Perform and manage routine preventive maintenance and operational activities promptly and effectively

l Perform troubleshooting and fault rectification

l Provide up-to-date project documentation and reports

l Diagnose and rectify technical issues

l Perform standby duties if required

Requirements:

l Familiar or willing to learn Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

l Willing to troubleshoot and do hands on technical work

l Pro-active, dynamic and with good analytical/conceptual thinking

l Able to work independently as well as in a team and good interpersonal skills

l Willing to learn VPN, firewall appliances, routers, switches, hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

l Willing to pick up skills in IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Fresh grads who can start by January or February 2025 are encouraged to apply!

Job Responsibilities:

· Participate in designing solutions that meet functional requirements

· Develop end-to-end specifications for solution components.

· Perform testing and implementation of the solution.

· Participate in impact analysis of encountered issues.

· Generate relevant documentations, reports etc.

· Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

· Participate UX activities such as

o Conduct user research/interviews,

o Develop user stories, storyboards to articulate current and future concepts

o Create wireframes, detailed visual mock ups and interactive prototypes

o Create style guides and digital assets for production

Job Requirements:

· Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent

· Familiar to software development lifecycle processes.

· Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#, C++

· Proficiency in Web Technologies such as HTML, CSS.

· Good team player with strong communication and interpersonal skills.

· Good analytical and creative problem-solving skills

· Must be willing to pick up and learn new technologies

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Job Description:

MAINTENANCE & ENGINEERING

• Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• Prioritise and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
• Motivate and develop the Engineering team to reach to their fullest potential.
• Ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• Liaise and work closely with the MCST and FCC to ensure smoother operations and consistency in approach.
• Record meter readings and liaise with the Executive Assistant Manager regarding options to improve energy management and conservation.
• As a Fire Safety Manager, be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• Ensure compliance with all legislation, including Health and Safety and Environmental.
• Liaise with the Executive Assistant Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Research, recommend and liaise with the Executive Assistant Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Executive Assistant Manager.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Give guidance to the effective operation of the WHS Committee.
• Ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• Attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Management.

Qualifications:

• 5 years of experience in the relevant field and 3 years of experience in a managerial capacity.
• Passionate, energetic and self‐motivated individual who can deliver exceptional performance.
• Strong interpersonal and communication skills.
• Able to work well with teams and demonstrates excellent leadership.

How you will create an impact

• Establishing business relationship and act as a single point of contact for handling support escalations.
• IT vendor management and SLA monitoring.
• Work with the team on the Service Improvement Planning.
• Assisting in application rollout, performing validation post implementation.
• Disaster Recovery and Business Continuity planning (and associated testing) as well as the maintenance.
• Work with Infrastructure Services and other IT teams in handling the downstream, infra related items.
• Focus on the security of the applications, periodic Software Security Assessment refresh, Security Architecture Review refresh etc.
• Ensuring the security framework and controls are followed for the applications (Hammer).

What you’ll need to succeed

• Bachelors or Masters in Computer Science/IT.
• Proven experience in Application support – preferably in BFSI industry.
• Good knowledge or solid experience in Enterprise monitoring and observability domain; preferably in BFSI industry.
• Enterprise logging platforms - Splunk, Elasticsearch, etc.
• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow.
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence).
• Highly desirable - exposure to Cloud Technologies, SRE, and DevOps concepts with focus on automation.
• Self-directed and self-learner, displays resilience and discipline.
• Excellent analytical and communication skills.
• Good planning and organizing skills with structured thinking and innovative solutions.
• Strategic forward-thinking approach to challenges.
• Strong in influencing / negotiating and leveraging strong professional relationship to drive and deliver the right business outcomes.
• Ability to look at issues from multiple angles and appreciate diverse perspectives and complexity.

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Working location : Central

Working hours :10am – 7pm (4 wkdays and 1 weekend)

Contract: (up to 6 month or 1 year)

JD:

• Deliver professional and personalised hotline, in-person and email, support in every interaction
• Be passionate and knowledgeable when speaking about organisation
• Going beyond mere problem-solving to identify root causes and work with other members to make continuous improvement
• Make customer care a competitive difference; consistently exceeding the expectations of customers

Requirement:

• Readiness to work in a fast-paced, high intensity start-up environment
• First-class communication skills and ability to interact with people from diverse backgrounds

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

Mon to Fri: 9am to 5:30pm

Objective:

We are looking for a Field Application Engineer to drive new projects and business pipelines for FY24 growth.

Responsibilities:

• Responsible for pre & post sales requirements of Company’s Power Quality products (preparing technical documents & commercial proposals)

• Provides technical support to distributors and key account customer for troubleshooting, on-site testing and commissioning

• Provides trainings to distributors and customers to enhance their capabilities

• Responsible for design-in (spec-in) of company’s products with the distributor in the appointed territory and market segments, achieve yearly design-in targets

• Lookout for opportunities to cross out competitor part

• Coordinate PQ Application and On-site Measurement Services in line with the company strategy

• Maintains good relationship with both end-users, local distributors, external test laboratories and build customer loyalty through field visits

• Maintenance of existing customers base and achieve development of new potential customers.

• Effective use of CRM/CAS system to record key activities, including customer visit/call reports and opportunities

• Able to communicate and work well with internal departments.

• Any other responsibilities as assigned by the Strategic Account Manager or/and Sales Manager

Job Requirements:

• Possess fundamental PQ Harmonic knowledge and application.

• Basic knowledge of EMC / EMI compliance is a plus

• Bachelor’s degree or equivalent in Electrical/Electronics/Mechatronics Engineering or other relevant majors

• Prefer minimum 3 years technical experience in the field of industrial products

• Able to operate common test equipment like voltage meter, clamp meter, oscilloscope, analyzer, etc.

• Good interpersonal and communication skills

• Well-versed in basic MS Office tools (eg. Word, Excel) and SAP (preferred)

• Interpersonal savvy

• Good follow up and consultative approach attitude

• Able to work independently and resourceful

What we offer:

• Attractive remuneration and incentive package

• Annual leave, medical welfare and insurance

• Provide opportunities for career advancement within the company

Who is Tenable?
Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Technical Support Engineer provides consistent, world-class support for Tenable cybersecurity products (Tenable Holdings Inc, NASDAQ: TENB). In serving as the primary liaison between the company and customer, the TSE resolves real-world technical challenges by supporting cutting-edge vulnerability assessment and compliance auditing software across complex, multi-faceted customer deployments.
Our TSEs possess excellent knowledge of security assessment, vulnerability management and compliance auditing capabilities along with the drive to rapidly learn the newest technologies. Impeccable communication skills (written and verbal) focused on sustaining market leading customer loyalty is a key requirement for this position. The TSE is a hands-on customer-facing role that provides support for Tenable’s entire product suite; including Nessus Professional, Tenable.io, Tenable.sc, Tenable.ot, Tenable.ad, Log Correlation Engine, Container Security, Nessus Network Monitor and Web Application Scanning. Questions come from a wide variety of sources including customers who need help deploying their first Nessus scanner, to customers who want to perform in-depth log correlation and real-time vulnerability analysis.
Your Opportunity:

• Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
• Serves as the primary technical liaison between the customer and Tenable internal groups (Product Management, R&D, etc) for technical issues
• Analyse and clarify customer technical inquiries
• Analysing vulnerability scan results, system audits, and log events
• Recreating customer software issues in a lab environment
• Ensure customer feedback is properly channeled into Product Management and Research & Development
• Maintaining in-depth knowledge of Tenable products and information security best-practices
• Create and publish solution knowledge for re-use by customers and Tenable employees
• Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What you'll need:

• Bachelor’s degree in IT or Computer Science (or equivalent experience)
• Experience required 4 to 12 years of
  hands-on
  proven experience in field engineering or technical support in Support/Professional Services/Technical Account Manager
• 4+ Years of Customer Support with a hi-tech company
• A passion for making customers successful
• Experience working with Enterprise customers around the world
• Excellent verbal and written communication skills in English is must. Mandarin language skills look upon favourably.
• Strong knowledge/experience in: Linux and Windows Server Administration and Configuration
• Windows Active Directory
• Network administration, Firewall Configuration, and strong knowledge of TCP/IP
• Extensive experience with diagnostic tools such as Wireshark, etc to analyze packet captures (pcaps)
• Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
• Log File Analysis Experience
• Working Knowledge of Firewalls
• CVE's and Security Bulletins
• Either professionally or in an academic setting, using Nessus and/or other vulnerability management and cybersecurity tools
• Monthly availability to work weekends (8am-4:30pm) and Holidays is also required

If you’ve reached this point, and you’re still not sure if you should apply…..Just do it! We’re human and we don’t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that’s a good thing! If you’re coming from outside of the cyber industry - great! If you’re looking to try something new - awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets