Job Responsibilities:

• Integrate best practices from development, platform and application testing, and process support throughout the software development lifecycle.
• Oversee tool development, solution creation, integrated tool and platform testing, and enhance speed and productivity.
• Build, configure, and provide support for new development infrastructure and tools.
• Understand stakeholder requirements and effectively communicate them to the development team.
• Explore and implement new methods to automate and improve development and release processes.
• Review and test code written by others, analyzing the results for quality.
• Ensure systems are protected against cyberattacks and security threats.
• Identify technical issues and bugs, and develop software updates to resolve them.
• Collaborate with engineers to ensure software is developed according to established processes and functions as expected.
• Plan and manage projects, contributing to project management activities.
• Actively participate in HSE (Health, Safety, and Environment) initiatives, including hazard/incident identification, risk assessments, and control measures.
• Ensure work activities and behaviors align with HSE policies, objectives, and procedures, and comply with relevant legal requirements.
• Perform additional duties as required to support the role.

Requirements:

• Minimum diploma in Computer Science, Information Technology, or a related discipline.
• Experience in developing application systems, including database applications, Excel macros, web applications, Android mobile apps, IoT projects, Microsoft Office automation, and Microsoft Power BI development.
• Knowledge and experience in implementing Industry 4.0 solutions.
• Quick to learn with a proactive attitude toward acquiring new skills.
• Strong communication skills.
• Analytical and creative problem-solving abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities:

• Software Design, Development and Maintenance (Equipment PC-based Programming)
• System Implementation, Testing, Debugging and Documentation
• Analyze existing software and identify areas for modification and improvement
• Troubleshooting at customer’s site

Requirements:

• Degree in relevant discipline with preferably more than 5 years of experience in software development in the automation industry
• Strong in equipment PC-based programming skills
• Experience in motion control and process control
• Experience in Vision System software development is an advantage
• Knowledge in SECS/GEM standards and implementation is preferred
• Strong troubleshooting and analytical skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a

temporary work around for the incident/problem logged.

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/or

Software Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resetting

passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

•Preferably with Microsoft Certification and/or ITIL certification.

• Good Knowledge of following products will be advantageous:

-Linux

-Unix

-Active Directory/DNS

-Microsoft Azure Stack

-Microsoft Windows 2008-2016

-Commvault Backup and Recovery

-Symantec Endpoint Protection

• ITIL certification will be an advantage.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

AlwaysHired is representing our client, an established leading healthcare service provider, to recruit for a Finance Executive on a 12-month contract. This role would be key in assisting on the staff donation process and other donation and fundraising matters, as well as ensuring that all donations collected are properly accounted for and reconciled.

Responsibilities:

• Act as the primary liaison between the Advancement Office and Finance HQ for all fundraising and donation matter, in particular managing the staff donation process.
• Develop and maintain a comprehensive view of staff donations across the group company entities through preparation and analysis of regular reports.
• Coordinate with key stakeholders such as HR, Payroll, Shared Services, Finance and Advancement Office to ensure seamless operations of the staff donation process.
• Address and resolve any issues or discrepancies related to staff donations through regular report monitoring and communication with relevant parties.
• Collaborate with team members and other key stakeholders in streamlining the donation process.
• Assist Finance and Advancement office in collating the information needed for reports such as annual reports, progress reports to donors, publication etc.
• Any other ad-hoc projects related to the group company's charities, or administration of fundraising matters.

Qualifications:

• Diploma in Finance, Business Administration, or a related field.
• 2 - 3 years of working experience in administration.
• Experience in coordination roles, preferably within a large organization.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Personality Attributes:

• Detail-Oriented and analytical: Meticulous attention to detail to ensure accuracy in financial records and reports.
• Proactive: Ability to anticipate needs and take initiative to address issues before they escalate.
• Collaborative and adaptable: Team player with the ability to work effectively with various departments and stakeholders.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

AlwaysHired Pte.Ltd. | EA Licence: 24C2293

Ong Jian Fu (Keith) | EA No. R1327244

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

Responsibilities

• Evaluate, troubleshoot, and repair vacuum and mechanical products.
• Handle full pump servicing, including installation, commissioning, and after-sales support.
• Provide onsite technical advice to customers.
• Manage projects and meet tight deadlines when required.
• Perform installation and commissioning tasks.
• Offer frontline support for field service activities, including fault finding, repairs, and scheduled maintenance as needed.
• Use SAP to log service information, create field service notifications, and track orders to completion.
• Provide clear, accurate reports to team leaders or technical support to support decision-making for resolving product issues.

Requirements

• ITE/ Diploma in Engineering
• Able to commit to OT and 24/7 Standby

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wang Chun Jin

EA Personnel Reg No: R1871708

• System Engineering Design
• Generating Test Plan & Procedures
• Sourcing and Procurement of System Hardware
• Planning and Setting up Test Lab
• Conduct Factory Acceptance Test
• Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites
• Perform Troubleshooting and Resolving System Faults
• Perform On-Site Acceptance Test
• Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements:

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Minimum 2 to 3 years working experience in industry
• Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred
• Computer literate e.g. MS office, Visio
• Excellent Oral and Written Communication Skills
• Excellent Time-management
• Good Learning Capability
• Working location is in Jurong East

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Location: Singapore / Jakarta , Indonesia / Manila, Philippines / Flexible Working Arrangement
(No visa sponsorship)

Company Overview
A leading digital insurance firm committed to transforming the insurance landscape through innovative technology and customer-centric solutions. The organization is dedicated to maintaining the highest standards of security and compliance in an increasingly digital world.

Position Overview
We are seeking a skilled professional to join the Group IT Office as Security Engineer. The successful candidate will oversee daily operational activities related to various security tools and systems, ensuring adherence to an optimal security policy framework that aligns with organizational standards. This role involves close collaboration with multiple business units across the region, including Singapore, Philippines, Indonesia etc..

Key Responsibilities

• Responsible for security technology operations, maintaining and supporting all relevant security systems and tools.
• Collaborate with broader IT teams and focused on areas such as endpoint protection, data loss prevention, email security, network security, vulnerability scanning, encryption, and key management.
• Manage rule configurations, workflows, and system operations for each security tool/system.
• Ensure that all security rules are implemented in compliance with established standards, including necessary reviews and approvals for whitelisting and exclusions.
• Uphold baseline security standards for configuration management across all tools/systems.
• Develop and implement request, review, and approval workflows to ensure consistent handling and visibility across all security tools/systems.
• Oversee system administration tasks such as access approvals, patch verification, key rotations, and other operational changes.
• Establish service level agreements based on request severity to guarantee timely responses and resolutions.
• Address escalations for each security product to identify gaps or defects and propose effective workarounds or mitigation strategies.
• Facilitate knowledge sharing within the team to enhance operational expertise and ensure continuity in managing each security tool/system.
• Standardize operational documentation for procedures and playbooks into a centralized repository for consistency.
• Work collaboratively with cross-functional teams within the technology department to manage risks associated with security tools/systems.

Required Qualifications

• Strong skills in managing stakeholder expectations across business, technical, and operational teams.
• Demonstrated end-to-end ownership in various security domains to effectively resolve issues.
• Solid understanding of general technology concepts including servers, endpoints, databases, networking, applications, middleware, and cloud environments.

Education & Experience

• A Bachelor’s Degree in Information Security, Computing Engineering or a related field is required.
• At least 7 years of experience across several security domains such as endpoint protection, data loss prevention, email security, network security, vulnerability scanning, encryption, and key management is preferred.
• Experience within large organizations with regional exposure is desirable; prior experience in the financial services sector is an advantage.
• Relevant information security certifications (e.g., CISSP, CCSP, CompTIA Security+, CISA, CRISC) are beneficial.

If you are passionate about enhancing security operations and meet the qualifications outlined above, we encourage you to apply for this opportunity.


BeathChapman Pte Ltd

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Position Overview:

We are looking for a proactive and customer-oriented Customer Service Associate to join our team. The successful candidate will be responsible for providing excellent customer support through live chat and email channels, assisting users with inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a passion for the cryptocurrency industry.

Key Responsibilities:

1. Live Chat & Email Support: Respond to customer inquiries, resolve account-related issues, and provide technical assistance.
2. Dispute Resolution: Handle escalated issues, ensuring timely resolutions and follow-ups.
3. Account Management: Assist with account verification (KYC), security practices, and transaction issues.
4. Compliance & Security: Ensure adherence to company policies and guide customers on secure trading practices.
5. Feedback & Reporting: Collect customer feedback and provide insights to improve services.

Requirements:

• Diploma/Degree in any discipline
• Minimum 1 to 2 years of experience in a customer service role.
• Entry Level Candidates are welcome
• Candidates with no prior experience in cryptocurrency are also welcome to apply, as training will be provided.
• Strong communication, problem-solving, and multitasking skills.
• Fluency in English in communication and writing in order to liaise with English-speaking clients, multilingual capability is a big plus
• Fluency in Mandarin in communication and writing in order to liaise with Mandarin-speaking clients, management and support staff, is preferable
• Willing to work in rotating shifts, including weekends and public holidays.

Location: Parkway Parade

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

You will be part of a team that is passionate about making a difference to the way technology shapes the port operations and how we work, giving you the opportunity to do interesting things. You will be exposed
to cutting edge technologies in both the network domain, such as Software Defined Networks, Cloud technology, DWDM optical network and the emerging 5G mobile network, and the adjacent domains, such as server virtualization and automation of container handling equipment.

Your responsibilities include leading the design, implementation and support of a robust and resilient network infrastructure that enable PSA’s innovation and 24x7 port operations. You will work with colleagues to identify and implement improvements that will drive measurable business results and help to leverage IT to continuously
improve the services.

Requirements:
• Bachelor’s degree in Computer/Electrical/Electronics Engineering or Computer Science
• CCNP Enterprise certified or equivalent
• At least 2 years of hands-on experience with Cisco campus and data center network
products in a sizeable enterprise deployment
• Experience in network automation (e.g. Ansible) and network management platform
(e.g. Solarwinds) will be an added advantage
• Strong problem solving and analytical skills
• Excellent verbal and written communication skills and customer service skills
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment

Only shortlisted candidates will be notified.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Education / Experience:

o Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field

o Min 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI

o Strong VMware experience preferred, must be comfortable facing customer / end user.

o Candidates with one or more of the following skillsets will have an advantage:

 Experience with supporting enterprise virtualized environment on Desktop, OS, Client Applications and Mobile Phones a plus

 OS Skill in:

o Window Clients/Servers

o Linux (Red Hat, Centos, Ubuntu, Etcetera)

 Backup and Recovery Application

Job Description:

o To provide 1st level on-site support on organization end user operations

o Understanding complex technical issues and managing them within a fast-paced business environment

o Maintain, manage, administer, support and operate VMware VSphere and VMware Horizon VDI environments and applications

o Perform daily VMware VSphere and VMware Horizon VDI administration tasks including maintenance and upgrades, patches, hot fixes and security configurations

o Monitoring, alert and fine-tune of VMware VSphere and VMware Horizon VDI environments

o Assess virtual machine, VMware VSphere and VMware Horizon VDI applications risks and perform contingency planning

o Perform troubleshooting for VMware VSphere and VMware Horizon VDI workloads and assist with researching, evaluating and recommending related hardware, software and services

o Stay current on virtual machine, VMware VSphere and VMware Horizon VDI related technologies

o Provide on call, 24x7 support and standby on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages

o Create and maintain programmatic and technical documentation to ensure efficient planning and execution

o As necessary, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to

 All preventive maintenance schedules and ad hoc tasks

Skill sets:

o Technically inclined and hands on.

o Strong interest in exploration of new technologies

o Strong analytical skills, and high attention to detail.

o Good practitioner in ITIL Framework

o Exceptional customer focus and professional acumen

o Excellent interpersonal skills, Customer centricity and communication skills (written and verbal)

o Excellent organizational and time management skills, including the ability to manage multiple assignments and priorities in a fast-paced environment

o Understanding of negotiation, conflict and risk management skills

o Excellent vendor relation management skills

o Quality Escalation Management, Exception Handling, Costs/Overhead Management and Contract Renewal skills and ensure that all SLA are met

o Ability to act as a good team player demonstrating dedication, reliability, adaptability, initiative, good judgement and ability to work independently

Note: Candidates willing to do shift work is encouraged to apply.

Working hours will be rotated and working location is at town. Monday-Friday. Working hours: 7.30am-5pm, 8.30am-6pm, 9.30-7pm.

Job Description:

• To ensure that the Engineering designs are in compliance with project specific requirements, and in-line with the Engineering Standard Practice, Company’s ISO procedures, national and international engineering norms, codes, and safety requirements.
• Generate block diagrams, bill of materials, functional design specifications, design calculation, wiring drawings, and all other documents and drawings as required by project and necessary to ensure equipment can be procured, integrated, tested, installed and handed over to the customer on schedule.
• Ensure equipment supplied for a specific project is technically compliant with relevant specification requirements, project technical standards, correctly configured and completed.
• Ensures equipment specified and designed can be successfully integrated with other equipment with which it has to interface to.
• Produces test procedure documentation appropriate to project commissioning.
• Provides technical support to system assembly and integration team.
• Perform other ad-hoc duties as assigned by the Projects & Retrofit Manager / Assistant Manager

Requirements:

• Knowledge in AutoCAD
• MS Office
• Diploma / Bachelor / College Degree equivalent certifications in IT / Engineering with at least 2 years of experience in the field or in a related area

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

How you will create an impact

• Establishing business relationship and act as a single point of contact for handling support escalations.
• IT vendor management and SLA monitoring.
• Work with the team on the Service Improvement Planning.
• Assisting in application rollout, performing validation post implementation.
• Disaster Recovery and Business Continuity planning (and associated testing) as well as the maintenance.
• Work with Infrastructure Services and other IT teams in handling the downstream, infra related items.
• Focus on the security of the applications, periodic Software Security Assessment refresh, Security Architecture Review refresh etc.
• Ensuring the security framework and controls are followed for the applications (Hammer).

What you’ll need to succeed

• Bachelors or Masters in Computer Science/IT.
• Proven experience in Application support – preferably in BFSI industry.
• Good knowledge or solid experience in Enterprise monitoring and observability domain; preferably in BFSI industry.
• Enterprise logging platforms - Splunk, Elasticsearch, etc.
• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow.
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence).
• Highly desirable - exposure to Cloud Technologies, SRE, and DevOps concepts with focus on automation.
• Self-directed and self-learner, displays resilience and discipline.
• Excellent analytical and communication skills.
• Good planning and organizing skills with structured thinking and innovative solutions.
• Strategic forward-thinking approach to challenges.
• Strong in influencing / negotiating and leveraging strong professional relationship to drive and deliver the right business outcomes.
• Ability to look at issues from multiple angles and appreciate diverse perspectives and complexity.

• Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements
• Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets
• Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner
• Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers
• Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies
• Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs
• Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge.

Requirements:

• Degree in Electrical/Electronics/Communications Engineering
• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity
• Strong understanding of communications technology
• Able to follow up closely with customers in order to answer to their needs
• Working location is in Jurong East

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Job Description:

• Prompt processing of Sales Quotations, Customer Purchase orders in ERP system;
• Preparation of commercial documentation for deliveries/collections and logistical arrangements with customers and transportation company;
• Supporting Sales team in co-ordination with customers with regards to queries, updates of repair status, checking on parts availability and complaints;
• Monitor and management of customers’ stock levels:

1. Prompt request for parts/units from customers for our internal repair jobs queuing and planning;
2. Requesting top-ups when stock levels are running low or fully depleted;
3. Requesting purchase orders for stocks which have reached low levels but still pending for POs

• Monitoring of Purchase Orders availability in customers’ portals;
• Accurate and timely data input/update of internal records in ERP system;
• Customers site visits will be required during special occasions;
• Participation in local and overseas Tradeshows if required

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Job Responsibilities:

· Participate in designing solutions that meet functional requirements

· Develop end-to-end specifications for solution components.

· Perform testing and implementation of the solution.

· Participate in impact analysis of encountered issues.

· Generate relevant documentations, reports etc.

· Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

· Participate UX activities such as

o Conduct user research/interviews,

o Develop user stories, storyboards to articulate current and future concepts

o Create wireframes, detailed visual mock ups and interactive prototypes

o Create style guides and digital assets for production

Job Requirements:

· Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent

· Familiar to software development lifecycle processes.

· Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#, C++

· Proficiency in Web Technologies such as HTML, CSS.

· Good team player with strong communication and interpersonal skills.

· Good analytical and creative problem-solving skills

· Must be willing to pick up and learn new technologies

There are more than multiple projects with client. Must be willing to pick up new technologies.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets