About DKatalis

DKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem-linked financial services business.

DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia who have more than 30 years of financial domain experience and are from top-tier schools like Stanford, Cambridge London Business School, JNU with more than 30 years of building financial services/banking experience from Bank BTPN, Danamon, Citibank, McKinsey & Co, Northstar, Farallon Capital, and HSBC.

About the role

You will be part of a cross-functional agile engineering team (squad) responsible to build, deploy and run (support) one or more of our digital products, focusing on full-stack experience to build robust & resilient systems (front-end & back-end).

You will work closely with Engineers, Product, Design, and other stakeholders, collaboratively ensuring quality gets built in the product, get to see your impact in everyday lives of many people, and have great fun while doing it.

You will share your learnings within and beyond your team (squad) and mentor budding engineers for good engineering practices

What will you do

• Working with engineering+product owners to design, refine and develop the product, from concept to implementation.
• Main contributor in creating best in-class product & experience for our customers by designing, building, scaling, and evolving our platforms, services, and tools
• Communicate, collaborate and work effectively across cross functional teams in a multicultural environment
• Mentor a team of highly talented and motivated engineers
• Ensure the performance, security, and responsiveness of applications built
• Continuously improve code quality, product execution, automatization and customer delight

What you need to have

• You have at least 10+ years of professional experience in a similar role developing highly scalable applications
• Good written and spoken English
• Hands on expertise in Java / Javascript or its derivatives (Typescript, NodeJS, Scala, Kotlin, Springboot, etc)
• Have hands on experience on one of this front-end development (Flutter Preferred)
• Experience to Lean/XP practices (TDD, Pair Programming, Continuous Integration/Delivery for both Mobile & Back-end)
• Experience working in Agile Software development
• Communicate, collaborate, and work effectively across distributed teams in a multicultural environment.
• You’re excited about delivering end-to-end experiences and care about your software architecture across the front-end, back-end, and the APIs that glue them together
• A passion for quality and best practices but with a pragmatism that understands the
  balance between perfection and delivering value in a timely manner.
• Enjoys mentoring more junior engineers on good engineering practices & share knowledge

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Job Summary:

You will be responsible for creating sales opportunities through specification of ADLINK product solutions, so as to achieve profitability and growth in market share. Additionally, you will assist to advice and support the sales team in terms of product’s applications.

Job Responsibilities:

• Understand customer’s technical needs and project specifications, ensure client’s needs and expectations are attainable and realistic, in relation to the product solutions that we offer.
• Attend customer’s meetings, and to present technical solutions to potential customers.
• Expected to facilitate workshops and trainings for customers and internal staffs, whenever necessary.
• ·Also expected to provide pre- and post- sales technical support and product demonstration as and when necessary.
• Advice and support the sales team on the selection of suitable products, technical assistance, and product strategies to win more businesses.
• ·Work effectively as a part of a team to achieve individual, team and departmental objectives, sharing knowledge and skill as appropriate.
• Maintain a sound technical/ application knowledge base on all ADLINK product solutions.

Job Requirements:

• Diploma/Degree in Electronics / Electrical / Software Engineering.
• Minimum 3-5 years of working experiences.
• Possess good knowledge of Embedded Computing, Automation, Test & Measurement applications and solutions.
• Proficient knowledge of VB, VC++, C# Programming languages.
• Able to debug PC-based Automation Control, Test & Measurement peripheral card issues.
• Meticulous, Well organize and good working attitude
• Disciplined, independent and able to perform under pressure.
• Willing to travel within short notice e.g., Training, Trade shows, etc.

We are seeking a detail-oriented Software Testing Engineer to join our Quality Assurance (QA) team. The ideal candidate will be responsible for testing software applications to ensure they meet specified requirements and maintain the highest level of quality. You will execute test plans, report bugs, and collaborate closely with the development and product teams to ensure smooth product releases.

Responsibilities:

• Review and analyze system specifications and requirements.
• Develop and document detailed test plans, test cases, and test scripts.
• Perform manual testing on web, mobile, and desktop applications to identify defects and areas of improvement.
• Execute different types of testing including functional, integration, system, regression, smoke, sanity, and exploratory testing.
• Validate user interfaces (UI), workflows, and overall usability.
• Identify, document, and track defects using bug-tracking tools (e.g., JIRA, Bugzilla, Zephyr, etc.)
• Work closely with developers to reproduce bugs, provide steps to reproduce, and verify fixes.
• Collaborate with developers, product owners, and designers to ensure proper test coverage and seamless product delivery.
• Provide feedback on product design and feature improvements from a user perspective.
• Participate in team meetings and contribute to discussions on product quality and improvement.
• Prepare test data for different test scenarios and ensure consistency throughout testing phases.
• Verify and validate data integrity in database testing.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent practical experience).
• 3+ years of experience in manual testing.
• Familiarity with different testing methodologies (Agile, Waterfall, etc.).
• Hands-on experience with testing web, mobile, and/or desktop applications.
• Knowledge of SQL queries for backend/database testing.
• Strong understanding of software development lifecycle (SDLC) and testing lifecycle (STLC).
• Proficiency in writing clear, concise, and comprehensive test cases.
• Experience with bug tracking systems (e.g., JIRA, Redmine, etc.).
• Knowledge of automated testing tools and frameworks (though this is a manual tester role, familiarity with automation is a plus).
• Experience with API testing using tools like Postman.
• Understanding of performance and load testing concepts.
• Experience in working with CI/CD pipelines.

As a Test Engineer at MSB, you will be responsible for developing frameworks for monitoring and improving Engineering performance to plan, providing value-add engineering solutions, and driving continuous improvement projects in Test processes. You will also provide support in product test proliferation and excursion management activities.

Responsibilities and Tasks

Develop frameworks for monitoring and improve Engineering performance to plan

• Maintain knowledge of engineering plans, forecasts and targets
• Develop systems for tracking and monitoring actual performance
• Evaluate and resolve performance issues
• Drive projects to improve performance to plan

Provide value-add engineering solutions to meet cycle time improvement, cost reduction and quality performance goals

• Participate in Test cycle time, cost and quality improvement teams
• Review and evaluate variables that contribute to cycle time, cost and quality
• Develop and implement cycle time, cost and quality improvement projects

Drive continuous improvement projects in Test processes to improve operational efficiency and productivity

• Maintain Test process, equipment, systems and product knowledge
• Perform Test efficiency and productivity analysis
• Develop and implement improvement projects

Provide support in product test proliferation activities

• Activate manufacturing test readiness team
• Verify production readiness
• Perform production validation
• Ensure qualification effectiveness and efficiency

Support Quality team in excursion management activities

• Participate in Test containment and disposition activities
• Perform and verify Test disposition system set ups
• Execute and ensure timely disposition of deviation materials

Work closely with Test planning/manufacturing/engineering teams to ensure the smooth execution of Test manufacturing operations

• Participate in Test operations review discussions
• Provide tactical engineering support

Collaborate with multi-functional Central/Site teams to overcome Test operation issues and challenges

• Investigate and identify root cause of issues
• Implement corrective actions
• Design preventive measures

Job Requirements

• Bachelors /Masters in Electrical and Electronic Engineering, or related fields.
• Knowledge of semiconductor processing, device physics, and Silicon IP.
• Self-motivated, enthusiastic, and proactive.
• Proficiency in statistics, data analysis tools, problem-solving and analytical skills.
• Excellent communication and presentation skills both oral and written.
• Ability to work independently, prioritize tasks, and manage numerous projects with minimal supervision.
• Effective collaboration across departments and with external partners.
• Familiarity with Big Data Analytics, Process Automation and Generative AI Applications will be an added advantage.
• Leadership experience
• Keen and knowledge of the semiconductor Industry
• Experiences in the development, procurement, installation, and calibration of instruments, equipment, and control devices for both New Product Introduction (NPI) and High Volume Manufacturing (HVM). Experiences in managing the operational, functional, and performance testing of semiconductors and conducts Root Cause Analysis for low yield issues and analyzing and interpreting test data, and prepares technical reports and publications.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Job Description

• Support the production of scalable and optimised AI/machine learning (ML) models
• Focus on building algorithms for the extraction, transformation and loading of large volumes of realtime, unstructured data to deploy AI/ML solutions from theoretical data science models.
• Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures
• Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.
• Work with the relevant software platforms in which the models are deployed.
• Serve as liaison between stakeholders and project teams, delivering feedback and enabling team members to make necessary changes in product performance or presentation.
• Coordination: Collaborate with the Cloud Centre of Excellence and Infrastructure teams to address project needs.

Benefits：

• 0-20% performance related pay (PRP) per month
• 2% medical pay per month
• 14 days annual leave + 14 days medical leave

Job Description:

•Project management involved air-conditioning and mechanical ventilation system (ACMV), fire prevention & protection system, electrical controls and piping system

•Review and analyse M&E design drawings and identify discrepancies between M&E, tender and all standards and regulations

•Resolve any technical / site issues

•Ad-hoc duties as assigned

Job Requirements:

•Candidate must possess at least a Diploma, Bachelor’s Degree in Civil Engineering, Electrical Engineering and Mechanical Engineering (M&E) or equivalent

•At least 2 years of M&E Coordination experience preferably on A&A works

•Required skills: Autocad and Microsoft Project

•Mandarin-proficient to liaise with Chinese speaking associate

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

Job Description & Requirements

RESPONSIBILITIES :·

. Coordinate with various government/utility agency for initial site clearance.

. Liaise with all agencies and authorities such as LTA, Town Councils, PUB, SPPG, SP PowerGas, NParks, Starhub & Singtel, M1 and etc to facilitate the work progress.·

. Review, plan and schedule the site activities for diversion works·

. To coordinate with client/ consultants / QP (S)on any discrepancy on drawings or specifications·

. Conduct site inspection from time to time

. Report on daily issues to Construction Manager.

. To coordinate subcontractor meeting for utilities work·

. To obtain approval and official submission from relevant authorities for any services diversion and traffic diversion within the work site·

. Supervise excavation related work related to utility.

. Supervise civil works.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :·

.Tertiary Education in Civil Engineering fields

. Min 5 years related experience in relevant fields with at least 2 years experience in coordination with utilities agencies for projects of similar scale, complexity and nature of works.

. Able to work shift works when required

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

This role reports to the General Manager of the Service Department.

Key Responsibilities:

· Process requirements for the department

· Update data entries in Business Central and ensure accurate records

· Prepare quotations, sales orders to submit on behalf of the department

· Verify invoice and tally against purchase order and delivery order for management’s approval before submitting invoices for payment

· Provide support for customer service, follow up on delivery schedule and update customers in a timely manner

· Compile monthly service reports

· General administrative duties to support the Service Department

Requirements:

· Minimum O or N Levels equivalent qualification

· Minimum 2-3 years of administrative / purchasing experience in the engineering, construction or audio-visual/IT industry will be an advantage. Entry level candidates are welcome to apply

· Experience with ERP system preferred, in particular Microsoft Dynamics 365 Business Central. Proficiency in Microsoft Office.

· Good communication skills and the ability to work both independently and within a team. Willing to learn, organised and meticulous with data entry and has the ability to meet deadlines.

Working Conditions:

• Full-time position.
• Work hours: Monday to Friday, 8.45 AM – 5.45 PM
• Medical and insurance coverage
• EAS fosters a friendly work culture with frequent gatherings, festive celebrations.

To apply, click on the “apply” button in the job advertisement or send your resume to [email protected]

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

As a data engineer, you will play a key part in helping HDB begin its journey to be data-driven to the core. In this role, you will assume the following responsibilities:

• Create and maintain data architectures that meets the needs of HDB.

• Build and maintain data platforms required for storage, extraction, transformation, and loading of data from a wide variety of data sources.

• Improve discoverability and distribution of analytical data to data analysts and data scientists.

• Implement best practices in data security throughout the lifecycle of analytical data.

You will be a Great Fit if you:

• Background in Information Systems (IS), Computer Science or related field in a reputed institution.

• 3 years relevant experience in designing and maintaining data platforms such as data lakes, data warehouses and the associated data pipelines is preferred.

• Proficient in creating and maintaining complex data pipelines using tools such as Microsoft SQL Server Integration Services (SSIS).

• Knowledge of data platforms such as Spark, Flink, Kafka, SQL and NoSQL databases, Airflow

• Knowledge of the latest developments in data engineering and best practices in data management.

• Knowledge of analytical tools is an advantage e.g., SAS Viya, Tableau, PowerBI, Amazon SageMaker, ArcGIS Pro

• Knowledge in cloud computing, design and development is an advantage e.g., AWS, Azure, GCP

• Knowledge of cloud technologies in data platforms is a plus e.g. Snowflake, AWS Redshift, Google BigQuery, Azure Synapse.

• Strong project management and organization skills.

• Possess an eagerness to learn and impart new skills.

• Be a good team player.

Good to Have:

- Great Attitude to bring the best out our team

- Team Player; we work together as a team

- Possess an eagerness to learn and impart new skills

- Autonomous & Take ownership

Fresh graduates are welcomed.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15360615/bd622d52-6b55-1eef-acdd-9a6efdfa2206

Responsibilities:

• Define requirements and features for semiconductor equipment
• Develop concepts and architecture of new equipment
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps and valves.
• Produce detailed engineering drawings
• Perform design verification and validation testing to ensure compliance with specifications, safety regulations and product requirements.
• Improve design of legacy machines
• Application of analysis tools like Fish Bone Diagram, FMEA etc.

Requirements:

• Degree in Mechanical or Mechatronics Engineering
• More than 5 years of experience in semiconductor equipment design
• Good knowledge and experience in the following areas :

1. Design of automation or semiconductor equipment
2. High precision machine design
3. Design of High Speed Pick and Place mechanisms

• Familiar with 3D CAD software
• Ability to plan, prioritize, and coordinate throughout the project cycle
• Ability to work independently with high level of motivation and communicate with all levels
• Equipment troubleshooting skills
• Ability to produce detailed Mechanical drawings and apply knowledge of
• Geometric Dimensioning & Tolerancing.

Responsibilities:

• Setting up of AOI machines.
• Machine alignment, teaching and testing.
• Ensure machine meet customer specifications.
• Able to do machine troubleshooting

Requirements:

• NITEC or Higher NITEC, Diploma in Mechanical or Electrical Engineering.
• With minimum 3 years of experience in the semiconductor industry.
• Experience in automation industry.

Summary:

We are seeking an NLP engineer with a minimum of 2 years of hands-on experience in NLP solution development, particularly in NLP solutioning design, development and deployment. The role involves applying NLP knowledge to develop Gen Al solutions, leverage on machine learning framework, not limited to Tensorflow, Py-torch, etc.... Responsibilities include designing, developing, and deploying NLP solutions using cutting-edge techniques and technologies in cloud or on-premises environments. Participating in code reviews, architecture discussions, team meetings, and creating comprehensive documentation is expected. The ideal candidate should have a proven ability in statistical analysis, deep learning methods, understanding of generative Al methods and text representation techniques. Besides technical abilities, the candidate should consistently deliver highquality projects, exhibit strong communication skills, and a strong work ethic focused on pursuingthe best solutions efficiently.

Responsibilities:

• Work closely with subject matter experts to incorporate NLP components into existing systems and applications.
• Conduct independent research to refine and enhance product evaluation suites, ensuring accurate measurement of model and product performance.
• Engage in various data engineering tasks, including data collection, preprocessing, quality control, and augmentation, to curate high-quality datasets essential for model training.
• Assess and compare different NLP techniques and tools to pinpoint the most effective approach for specific tasks.
• Execute thorough testing and validation procedures on NLP models to guarantee their resilience and dependability.
• Optionally, possess experience in designing resilient frameworks and devising solutions for intricate challenges.
• Demonstrate an analytical mindset with adept problem-solving skills.
• Keep abreast of the latest advancements in NLP techniques and methodologies, actively experimenting with novel models and approaches to maintain our competitive advantage.
• Exhibit a strong drive to deliver optimal solutions within tight timelines.
• Comprehensive documentation of technical specifications, architectural designs, and best practices.

Qualifications:

• Master or bachelor degree in computer science, Al / Machine Learning or relation field.
• Minimum 2 years of hands-on experience in Gen Al solution development specific in NLP applications, e.g., Agentic Al, RAG, NER, JER, prompt engineering, etc.
• Strong understanding of NLP fundamentals, algorithms, and techniques.
• Proficiency in Python and relevant NLP libraries (e.g., NLTK, spaCy, Gensim, LangGraph, Llamalndex, etc... ).
• Proficiency in relevant GenAI frameworks (e.g., LangChain, Llamaindex, Llama¬ factory, etc...)
• Experience with machine learning frameworks (TensorFLow, PyTorch, Hugging Face)
• Excellent problem-solving, communication, and teamwork skills.
• Experience with specific NLP tasks such as text classification, named entity recognition, sentiment analysis, or question answering.
• Knowledge of natural language understanding (NLU) and natural language generation (NLG).
• Experience with productionizing NLP models and addressing real-world challenges.

We are committed to fostering a collaborative and inclusive work environment where innovation and creativity thrive. If you are passionate about NLP and have the skills to make a significant impact, we encourage you to apply.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

Main Responsibilities

-Report to the Crew Leader

-Responsible for providing courteous and efficient Food and beverage services to customers.

-Food Preparation and cook the wide variety of food offered in outlet

-Prepare beverages

-Perform cashiering duties

-Perform opening and closing duty

-Clean up the tables immediately after customer has left.

-Attend and respond to customers’ needs promptly and professionally.

-Maintain strong hygiene and safety standards

-Constantly obtain customer feedback during operations to ensure satisfaction

-Ensure the smooth operations of the outlet

-Adhere to company’s standard operating procedures

-Attend and respond to customers’ needs promptly and professionally

-Ensure Customers are attended and served promptly to prevent long queues

-Perform general housekeeping and cleaning and washing duties, including sweeping, mopping and stewarding duties

-Any other appropriate duties and responsibilities as assigned

Requirements

-Entry level candidates are welcomed

-Strict sense of hygiene and safety standards

-Basic PC literacy

Provide good customer service

At Paradise Group Holdings (PGH), we are committed to being an inclusive employer that values diversity and equality. We firmly believe in hiring based on merit and welcome applications from individuals of all genders, race or religion who bring relevant experience and skills to our workforce.