The incumbent is responsible for the sales activities, customer satisfaction and works with customers, suppliers and departments to achieve sales, profit, and key performance indicators (KPI) targets for the dedicated industry’s subcluster in alignment with company’s goals and objectives. The incumbent is also responsible for account receivable and performing sourcing activities.

In addition, incumbent is to position the company to be first stop in mind of all customers for electrical, control, lighting, safety, industrial solution and EV charging needs.

*Handle customer sales inquiries which include but not limited to:

• quoting of selling price to meet product’s specifications and following up with official quotations if required.
• advising on stock availability (e.g., using and checking with ERP system).
• reviewing the quotes with customer to secure order.

*Process the orders received which include but not limited to:

• acknowledge of customer orders.
• issuances of sales orders (e.g., customer P.O numbers, pricing, etc).
• raising purchasing request for items to be purchased.
• advising customer on the estimated delivery dates.
• making necessary arrangement for delivery where needed (e.g., contacting customer on projects, special requests for logistics and packing, labelling and bar-coding, etc).
• processing and releasing invoices daily for all relevant sales orders (e.g., billing according to PO, accuracy of costs, billing address, customer P.O numbers, etc).

*Monitor and follow-up on outstanding order status and take necessary actions to fulfil customer orders:

• Use ERP system to check delivery status for customers.
• Work collaboratively with departments, liaise with suppliers and update customers timely.
• Improve and sustain good customer relationship which include but not limited to:
• performing customer visitation.
• follow-up on customer’s inquiry.

*Resolve customer complaints and issues which involve:

• handling issues related to product quality, late delivery, service levels, performance, wrong items, good return, etc.
• escalating unsolved cases to the relevant stakeholders and departments.
• ensuring that customer is satisfied before the case can be closed.
• performing goods return collection (CR) processes before issuing of credit note (if needed) by accounts to ensure timely closing of sales orders and or purchase orders.

*Perform sourcing activities to meet customer requirements and project needs, which include but not limited to:

• verifying customers’ requirements and needs.
• requesting and comparing quotes from various suppliers.
• issuance of purchasing requisition or purchase orders to vendors.
• process the quotation for customer approval with supporting information and samples.
• issuance of payments to suppliers/vendors.

*Participate in continual improvements and apply best practices for management of customer service functions.

Responsibilities:
Barista Duties:

• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, to a high standard.
• Operate coffee machines and other equipment with care and precision.
• Ensure consistent quality of drinks by following recipes and presentation guidelines.

Service Crew Duties:

• Greet customers warmly and provide excellent service throughout their visit.
• Take orders accurately and provide recommendations based on customer preferences.
• Serve food and beverages efficiently and professionally.
• Handle payment transactions using the point-of-sale system.

General Duties:

• Assist in opening and closing the cafe, including setting up and cleaning down.
• Handle customer inquiries, complaints, or feedback politely and effectively.
• Support team members in daily operations and ensure smooth workflow.

Requirements:

• Previous experience as a barista or in a customer service role is an advantage, but not required (training provided).
• Passion for coffee and providing excellent customer service.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Positive attitude, teamwork skills, and willingness to learn.
• Strong communication skills in English and Chinese
• Availability to work flexible shifts, including weekends and holidays.

Responsibilities:

• Provide excellent customer service through personalized conversations

• Communicating in a friendly disposition regardless internally or externally.

• Ensure all calls, chats, emails are handled promptly & professionally.

• Respond to inquiry, feedback and provide resolution in accordance with the company service standards

• Perform data entries and quality checks on bookings for future arriving guests

• Ensure that all required reservations, ticketing, tasks or follow-up actions are completed accurately and efficiently

• Liaison between various business units on satisfying guests requests

• Determine guests’ needs and quote the appropriate rate as per requirements on all products and services

• Know the pricing, packages, and convert opportunities into sales

• Ensure compliance with all company policies and procedures and regulatory requirements.

• Excellent time management, attention to detail, and perform ad-hoc duties when assigned

• Perform other ad-hoc assignment and project as and when necessary

Requirements:

• Customer Service Experience with Good Communication Skills

• Able to work on weekends and public holidays (On rostering)

• Responsible and Accountable, and able to Work as a Team

• Good Enthusiasm and Willingness to Learn

• Dynamic, Independent, Reliable, and Flexible Approach

• Able to offer Solutions to Daily Issues, and handle Office Administration

• Possess good working attitude and have a strong sense of responsibilit

• Good Knowledge of MS Office and Web Chats will be an Advantage

** Luxury Tours & Travel partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• PLC & HMI system design and develop applications that effectively accomplish objectives and needs
• Analyse and edit existing PLC applications to improve functionality
• Test & simulate PLC applications extensively to ensure they are error and bug free
• Liaise with customer/end-users to identify technical requirements and develop solutions
• Create and present application prototypes that align with requirements
• Problem solving and troubleshooting skill
• Identify and evaluate technology solution to fulfil system requirements
• Determine project constraints including estimated time and costs
• Perform maintenance, troubleshooting and calibration on machines & equipment.
• Other duties/activities as assigned by management

Computer Engineering Technical Skills

- Knowledge of operating systems

- Understand computer network and hardware

- Debugging and troubleshooting

- Strong written and verbal communication skills

- Interested and passion in robotics

Jobe Description

- Development and test new features for robotic systems

- Participate in the whole development cycle including design,

development and deployment

- Application of software product onto real-world industrial

environment

- Product fiscovery and evaluation of emerging technologies for robotic

use cases

Job Description:
We are seeking an experienced AI Chip DFT (Design for Test) Engineer to join our team. This role involves the design and implementation of test architectures for AI chip designs, ensuring efficient and reliable testing processes. The ideal candidate will be responsible for integrating DFT circuits, performing simulations, developing test vectors, and supporting yield improvement and fault analysis.

Key Responsibilities:

• DFT Architecture Design: Lead the design of DFT architecture at the chip level, implementing testing circuits such as Scan, Mbit, Memory repair, and Bscan.
• DFT Circuit Design and Insertion: Implement DFT circuits and integrate them into the chip, ensuring proper timing constraints for DFT mode convergence.
• Functional Verification: Perform functional verification, pre-simulation, post-simulation, and power simulation of DFT circuits. Troubleshoot and resolve any issues encountered during testing.
• Test Vector Development: Develop high-coverage, low-cost test vectors and validate them through simulation and timing analysis.
• Yield Improvement and Fault Analysis: Contribute to yield improvement efforts and fault analysis. Assist with testing SDC (Synopsys Design Constraints) constraint files in testing modes and help with timing and power convergence in the backend.

Qualifications:

• Educational Background: Bachelor’s degree in Electronics Engineering, Computer Science, or a related field. Advanced degrees (Master’s or Ph.D.) are a plus.
• Professional Experience: Minimum of 4-5 years of experience in DFT, with expertise in chip-level DFT architecture design, circuit insertion, and testing.
• Technical Skills:
  • Proficiency in DFT methodologies, including Scan, Mbit, Memory repair, and Bscan.
  • Strong experience with functional verification and simulations (pre/post, power simulation).
  • Ability to develop efficient test vectors and perform timing and simulation analysis.
  • Familiarity with yield improvement and fault analysis processes.
• Tools & Scripting: Experience with DFT tools and scripting languages (e.g., TCL, Perl, Python).

Soft Skills: Strong problem-solving skills, attention to detail, and the ability to collaborate effectively with cross-functional teams.

Skillsets (Must have)

• Experience as a software engineer, with a minimum of 2+ years of proven DevOps and ideally DevSecOps experience.
• Strong knowledge and experience of programming languages such as Java, Python, C# or Javascript/Typescript.
• Good experience in developing software, writing unit/integration test cases and test driven development (TDD).
• Strong knowledge in Linux operating systems and commands.
• Strong knowledge and experience with Git.
• Strong understanding of Docker, Kubernetes (preferably Openshift 4).
• Good communication and written skills.

Skillsets (Good to have)

• Strong understanding of software development best practices including SDLC, Software Configuration and Change Management, Agile, Scrum, Kanban.
• Knowledge and experience with Jenkins, Gitlab, SonarQube, JFrog Artifactory, Cloudbees CD/RO (or equivalent CD tool), and JIRA.
• Knowledge and experience with Helm 3, Terraform and commonly used AWS services as well as AWS automation/IaC stack (e.g. AWS CLI, CloudFormation, Boto3, CDK).

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Design, build and maintain the software development pipeline automation with related toolsets to enable CI/CD

2. Design and implement the infrastructure and operating environment for container-based microservices that will meet the agreed high availability, performance and security requirements

3. Utilise native cloud tools to monitor the health and performance of the production and UAT environments, and automate the alerts as part of the incident reporting framework

4. Work closely with development teams and other internal teams to ensure that solutions are designed in accordance to requirements to facilitate scale/performance, security and operability

5. Work closely with on-site Tenant Facility Management (TFM) team to supervise day-to-day cloud operations which include activities such as regular patching and system configuration

6. Support and ensure that the software releases are aligned with MPA's internal software release and deployment process

7. Facilitate and support troubleshooting or root cause analysis of platform issues or incidents

8. Proactively monitor and identify opportunities for automation, process improvement and architecture simplification

9. Participate in project planning and management activities

10. Research and develop prototype using relevant technologies and trends for continuous improvement of the platform

Requirements

1. Background in IT/Computer Science/Computer Engineering or relevant discipline

2. At least 2 to 3 years of working experience in DevOps automation, containerisation and orchestration

3. Strong knowledge and experience in Microsoft Azure and/or Amazon Web Services and related cloud services (e.g. Azure DevOps, hands-on experience using Azure Administrative portal). Certification(s) in Microsoft Azure (e.g. MCSE: Cloud Platform and Infrastructure or equivalent) and Amazon Web Services will be an advantage.

4. Strong knowledge and experience in software development automation tools

5. Strong scripting skills (e.g. powershell, cli, python)

6. Strong understanding and experience in virtualisation and networking in a container environment such as Kubernetes, Docker

7. Strong understanding of cloud computing/container deployment and management

8. Strong understanding and practice of Agile projects (e.g. SCRUM)

9. Experience in working with Government Commercial Cloud is preferred.

The Site Engineer (Building) is responsible for assisting on the progress of site works and manpower related aspects of the project.

The responsibilities of this position are, and not limited to, as follows:

• Monitor and supervise Engineers / foremen, ensure compliance to the quality procedures & standard of workmanship. Checking on quality and quantity of work by subcontractors.
• Preparation of detailed program for the site team to follow accordingly & completed in time.
• Resolve drawing discrepancies & technical difficulties with Technical team.
• Coordinates between sub-contractors/vendors/internal departments and monitor site manpower / material / equipment demands to meet schedules.
• Liaise with the Consultants on the submission related to structural works and Technical Department.
• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Adherence to safety practices in the work place.
• Any other duties that may be assigned to you from time to time as your superior / management deem fit.

Qualifications and Education Requirements

• Education: Degree in Civil Engineering
• Experience: Prior 3 years experience in building projects

Duties & Responsibilities:

• Prepare and provide proposal/offer to customers for Chamber, Oven, Chiller & Semiconductor Testing Equipment.
• Prepare onsite for service budgets.
• Prepare quotations and follow up on sales enquiries/proposals from customers, to meet the requirements.
• Manage day-to-day operational aspects of sales follow-up.
• Prepare progress reports and customer updates.
• Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
• Manage sub-contractor and ensure work compliance with specifications.

Job Specifications:

• Diploma holder in Electronics/Electrical/Mechatronics Engineering or equivalent.
• A minimum experience of 1-2 years in the Refrigeration Industry.
• Good knowledge and experience in Sales.
• Willing to travel.
• Self-motivated and able to work independently, with minimum supervision.

Job Description:

• Develop and maintain backend services and APIs.
• Collaborate with frontend developers to integrate user-facing elements with server-side logic.
• Write clean, maintainable, and efficient code.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot and debug issues in production and development environments.
• Contribute to the optimization of application performance.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 1-3 years of experience in backend development.
• Proficiency in one or more programming languages such as Go, Python, Java, or Node.js.
• Familiarity with databases (SQL and/or NoSQL).
• Knowledge of RESTful APIs and microservices architecture.
• Strong problem-solving skills and attention to detail.

• 
  
• To be involved in the planning and designing of civil and structural engineering works
• To prepare the design and technical specifications for tenders; as well as tender documents for the bidding of civil and structural engineering projects
• To supervise in the civil and structural works
• To collaborate with peers in other disciplines in feasibility study and design, and ensure delivery of quality service for clients
• Any ad-hoc duties as per assigned

1) At least two years working experience

2) Able to use engineering software Staad pro, SAFE, Plaxis

3) Able to work independently under the guidance of senior / principle engineer

Developer/Senior Developer (Full Stack)

Shaping Singapore’s digital future, we at the Infocomm Media Development Authority (IMDA) often tackle head-on challenges that come with developing and deploying emerging, frontier technologies across various sectors. We Dream, Design and Deliver in the technology and media space, leading Singapore into a limitless digital future.

Join us in playing an exciting role in building Singapore’s digital metropolis.

If you have what it takes to build Singapore’s digital future with us, we are looking for a Full Stack Developer for the role in SGTraDex Technologies Pte Ltd, wholly owned subsidiary of IMDA.

What the role is:

SGTraDex Technologies Pte Ltd is a company incorporated to design, own and operate SGTraDex, a trusted and secured data exchange highway.

You will be part of the Engineering Team and will be working on enterprise level applications to build web applications that facilitates data exchanges across multiple systems.

What you will be working on:

• Drive the development team in building reusable and extensible services

• Advocate and practice agile principles in software development

• Design and build services with a focus on business value and usability

• Design systems with scalability and flexibility in mind

• Embrace and ensure “lean operations” for all system

• Contribute in technical discussion or solutioning session

• Perform code reviews and encourage best practices

• Maintain user guides and technical documentations

What we are looking for

• Experience with Cloud hosting or PaaS such as AWS, Azure, Google Cloud, Heroku, Firebase, etc

• Write high quality and maintainable code on open-source (Linux based) web platforms and frameworks (Example: NodeJS, Angular, ReactJS, Go, etc.)

• Experience with both frontend and backend development from development to operation

• Experience with micro-service architecture

• Experience with at least 1 SQL and NoSQL database

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

• Excellent written and communication and skills

• Work in a cross-functional service team consisting of software engineers, DevOps, and other specialists

For senior developers:

• Own end-to-end design and implementation for complex systems

• Provide technical leadership within the team

• Mentor junior engineers

• Review and approve code

• Take ownership of the project documentation

• Perform the Scrum master role (scrum master certification is a plus)

This position will commensurate with experience

Only shortlisted applicants will be notified

JOB SCOPE & JOB RESPONSIBILITIES

• Experience in an engineering, procurement and operations.
• Ability to analyze bills of material and drawings to understand key requirements.
• Knowledge and direct experience in negotiating contracts and quotations with Contract Manufacturers and Suppliers.
• Ability to identify cost reduction opportunities.
• Responsible for procurement, sourcing and negotiation.

JOB REQUIREMENT

• Diploma or Bachelor degree in engineering.
• At least 3 years experience in procurement engineering.
• Good procurement knowledge is a must.
• Possess good analytical skills, resourceful and independent.
• Team player
• Effective verbal & written communication skills.

Job Scope:

• Responsible for co-ordination of all technical activities on assigned project and assist in ensuring successful completion and execution of the assigned projects.

• Set up network equipment/system for site deployment.

• Participate in Site Test with Customers.

• Ensure effective communication and coordination between all disciplines and project participants in the projects, to resolve all site issue hindering the work progress.

• Assist in planning, scheduling and coordination of works and ensure proper deliverables and full compliance to the approved standards.

• Report to the Project Manager on any site issues hindering the work progress. Highlight those changes that might result in omission or variation cost.

• Report to the Project Manager/Site Manager on work progress carried out on site.

Requirements

• Nitec in Electrical and Electronic Engineering.

• Strong communication and coordination skills.

• Basic Network knowledge is required.

• Experience in Wifi, CCTV and Network is preferred.

• Good planning and project management skills.

• Resilience and ability to work under high pressure.

• Good interpersonal skills and ability to manage difficult situations and client relations effectively.

• Experience with M&E Site Coordination will be an advantage.

• Able occasionally at night to work at work for maintenance support.

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will be involved in the requirements gathering, development and testing of products as per evolving business needs as part of the end-to-end agile development lifecycle starting from UI/ UX Design to Cloud Engineering & Operations, Software Development, DevSecOps, Quality Assurance and Application Security.

Key Responsibilities

1. Participate in the requirements gathering sessions and contribute to the development of the functional/design specifications

2. Design algorithms and flowcharts to create new software programs and systems

3. Develop clean, efficient and extendable codes using HTML/CSS, Javascript, Java, .NET, React Native and other relevant programming languages.

4. Troubleshooting, debugging, maintaining and improving existing software

5. Perform code reviews and functional testing to ensure that standards are upheld.

6. Continuous review and refactoring code for reusability and reduce technical debt.

7. Work with QA Engineer to prepare test cases as well as entry and exit criteria for SIT and UAT to ensure that user requirements are met as described per product backlog

8. Work with Application Security Engineer to perform System Security Acceptance Test (SSAT), which includes Secure Code Review (SCR), Vulnerability Assessment (VA) and Penetration Test (PT) and remediate the security findings before seeking clearance and approval from CISO and CIO respectively

9. Maintain and update library of reusable APIs, components and modules

10. Develop technical documentation to guide future software development projects

Requirements

1. Background in Computer Science, Engineering or related disciplines.

2. Highly proficient in programming languages such as HTML/CSS, Javascript, Java, AngularJS, Bootstrap or other relevant programming languages

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Excellent communication skills

5. Teamwork and collaboration skills

6. Possess critical thinking and problem-solving skills

Job Description:

• Develop and maintain responsive web applications and user interfaces.
• Collaborate with backend developers to integrate APIs and services.
• Write clean, maintainable, and efficient code using modern frameworks and libraries.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot and debug issues in production and development environments.
• Ensure applications are optimized for maximum speed and scalability.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 1-3 years of experience in frontend development.
• Proficiency in HTML, CSS, and JavaScript.
• Familiarity with frameworks such as React, Angular, or Vue.js.
• Knowledge of responsive design principles and cross-browser compatibility.
• Strong problem-solving skills and attention to detail.

JOB SCOPE & JOB RESPONSIBILITIES

• Design for single line diagram, electrical distribution system, small power, street lighting, compound lighting, ELV etc
• Determine the cable sizing & design routing for sub-main cabling and conduit/trunking wiring.
• Selection for cable, circuit breaker, transformers, UPS, VFD, generator.
• Supervise electrical Installation, testing and commissioning.
• Preparation of project documents including technical proposal, load list, cable schedule, cable routing, switch-room layout, load flow, etc.
• Prepare the BQ for the RFQ.
• Fault and short circuit study, harmonic analysis.
• Preparing specifications and datasheet for RFQ and review offers from vendors for compliance to technical specification, compliance with codes and regulation.
• Prepare documentation for submission and supporting project team on plant start-up, performance test, and optimization.
• Perform the cable sizing calculation and the voltage drop calculation.
• Supervise electrical Installation, testing and commissioning

JOB REQUIREMENT

• Bachelor's degree in Electrical & Electronic engineering.
• Minimum 3 years work experience in process plants or in the water/wastewater industry, with good knowledge in electrical desgin of water and/or wastewater treatment plants.
• Familiarity with AutoCAD, Navisworks.

To assist Design for Safety Professional to carry out following duties:

• Recognise the importance of design for safety and health of a construction project to eliminate or mitigate such risks throughout the different life cycle of a building and structure
• Recognise, and advise stakeholders on, the duties and responsibilities of DfS Professionals in accordance with relevant legal requirements and WSH (DfS) Regulations
• Prepare for DfS review meetings in accordance with WSH (DfS) regulations
• Coordinate DfS review meetings for consideration of safety and health risks during different phases in the lifecycle of a building and structure
• Apply hazard identification tools and risk assessment for DfS review meetings in accordance with organisational procedures
• Establish types of safety and health records to be kept in the DfS Register in accordance with WSH(DfS) regulations
• Coordinate the flow of relevant information to stakeholders throughout the construction project
• Familiar with Design for Safety Guidelines of MOM
• Able to work with consultant team to carry out Design for Safety Review Meetings / Workshops in accordance to GUIDE 1, GUIDE 2 and GUIDE 3 according to MOM regulations
• Prepare and Maintain Design Risk Registers
• Prepare Design Risk Register documentation and handed over to relevant parties

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

We are seeking a skilled Civil Engineer to support the site project. The candidate will also supervise concreting operations and manage estimation of Bill of Quantities, project progress claims and earthwork supervision. Proficiency in AutoCad to review and make necessary adjustment to project

drawings.

Responsibilities

• Attend to all customer calls.
• Performing thorough equipment inspections, calibration, adjustment & test/repair of equipment
• Scheduling appointments for test equipment due for calibration
• Ensuring laboratory equipment is calibrated as per specifications and standards
• Addressing and troubleshooting any test equipment failures and repairing of test equipment
• Maintaining and updating a record of all documentations of the calibration process
• Administering and monitoring effectiveness of calibration procedures
• Ensuring completion of tasks as per assigned deadlines.

Requirements

• Minimum Education Level: NITEC/ Diploma in Electrical/Electronic Engineering or its equivalent
• Minimum 3 years proven work experience as a calibration technician or similar role
• Knowledge in ISO 7025 standard will be an advantage
• Strong analytical and troubleshooting skills
• Hardworking, meticulous, team player and able to work independently
• Proficency in Microsoft Office is essential

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses.

Accountabilities:

• Understand the customer’s network structure and become familiar with the Customer’s network implementation and support processes and procedures to ensure supporting a network with proper SLAs.
• Carry out migrations of existing setup, features, and configuration as required by the customer in a production/testing environment and help improve plans to implement new features to increase the network stability or user requirements.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up to date software.
• Troubleshoot production issues and network problems to fix any user related issues and work with principal vendors and customer to provide the resolution with in the proposed timelines.
• Raise equipment Return Material Authorizations (RMA’s) and to track till problem resolution and produce incident report for any severity issues that was reported by customers or end users.
• Be available for customers’ questions in assisting their needs to support network related issues and monitor customer network leveraging appropriate monitoring tools as well for special scheduled activities performed during non-business hours or public holidays due to system upgrades.
• Perform the wireless testing across customer’s different locations and identifying or fixing if there are any performance issues or slowness in network for wireless users.
• Identify the principal vendor best practices and only perform changes with customer approval to improve the security levels.
• Co-ordinate between his/her own Global Network Centre for any escalations or major issues and bridge between customer / senior resources / vendor / etc

The Individual and their Experience:

• Minimum 2-3 years of relevant experiences in network operations including wireless technologies.
• Hands on experience in fixing user issues in production environment is essential
• CCNA certified plus any other networking certifications preferred
• Basic understanding about Routing / switching protocols.
• In-depth knowledge on Stacking / L2 technologies / STP / IP Addressing.
• Proficient at performing local / remote IOS upgrades on different products and RMAs for faulty devices in production
• Good understanding about different monitoring tools like Cisco PI / PRTG / Spectrum / Syslog / etc and TCP/IP structure and IP scheme
• Strong knowledge on Wireless / ARP / MAC / L2 loops / Switching.
• Understand DNS / DHCP / Security knowledge is an added advantage.
• Eagerness and willingness to pick up & adapt new technologies and automation.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf