Benefits:

• Basic Salary up to $2,700 with yearly increment based on performance.
• Allowance and Attractive bonuses provided.
• 5 days work week include weekends & Public Holiday
• Our company emphasises on good career progression.
• Shift Work timings: (6.30am to 3.30pm), (8am to 5pm), (1.30pm to 10.30pm) – Depending on roster basis

Job Description:

This is a full time role for a Technician (Building Maintenance) located in River Valley Road. Our clients are pioneer companies that played an integral role in the country’s physical and economic transformation.

You will be responsible for performing preventive maintenance, repairs, and troubleshooting for mechanical and electrical systems. You'll conduct routine inspections of fixtures, fittings, cooling towers, and chillers, and supervise contractors during repairs and testing. Addressing fault reports, complaints, breakdowns, and customer service requests promptly is crucial. Additionally, you'll report any irregularities observed during maintenance, complete maintenance logs and schedules accurately and on time, and ensure compliance with building and fire safety regulations.

Qualifications:

• Minimum 2-3 years of relevant experience in building or facilities maintenance
• NITEC in Building Services, Electrical, Mechanical, Facility Technology or equivalent
• Good working knowledge in building, mechanical & electrical systems
• Able to work on rotating shift, public holidays and weekends

Work location: Woodlands

Working hours: 5 days

(4 days on 3 days off / 3 days on 4 days off) - alternating every 2 weeks

Company benefits:

• Guaranteed AWS
• Fixed monthly attendance allowance + OT pay eligible
• Performance bonus
• Increment after probation (subject to performance)
• 1 year cash completion bonus

Job Responsibilities:

• Follow on site daily Preventive Maintenance plan.
• New & old parts arrangement & logistic (maintenance room, store to tool side).
• Preparation & housekeeping of PM jigs & tools.
• Perform robot PM: parts cleaning & greasing, replacement of sensors, motors, motor drivers etc.
• Installation of vacuum valves, fore line pipes, heater jackets.
• Support tool owner engineer to do technical activities in fab: trouble shoot, modification, installation, de-installation.
• Support 6S & logistic activities (parts cleaning, arrangement, labelling, housekeeping.

Job Requirements:

• Min. NITEC or Diploma in any Engineering field or equivalent certification
• Willing to do hands-on work and comfortable to be in cleanroom suit
• Work experience in semiconductor industry will be highly advantageous
• Able to work on weekends

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Benefits:

• Basic Salary up to $2,700 with yearly increment based on performance.
• Allowance and Attractive bonuses provided.
• 5 days work week include weekends & Public Holiday
• Our company emphasises on good career progression.
• Shift Work timings: (6.30am to 3.30pm), (8am to 5pm), (1.30pm to 10.30pm) – Depending on roster basis

Job Description:

This is a full time role for a Technician (Building Maintenance) located in River Valley Road. Our clients are pioneer companies that played an integral role in the country’s physical and economic transformation.

You will be responsible for performing preventive maintenance, repairs, and troubleshooting for mechanical and electrical systems. You'll conduct routine inspections of fixtures, fittings, cooling towers, and chillers, and supervise contractors during repairs and testing. Addressing fault reports, complaints, breakdowns, and customer service requests promptly is crucial. Additionally, you'll report any irregularities observed during maintenance, complete maintenance logs and schedules accurately and on time, and ensure compliance with building and fire safety regulations.

Qualifications:

• Minimum 2-3 years of relevant experience in building or facilities maintenance
• NITEC in Building Services, Electrical, Mechanical, Facility Technology or equivalent
• Good working knowledge in building, mechanical & electrical systems
• Able to work on rotating shift, public holidays and weekends

What you will do

• Customer support responsibilities, ensuring timely and effective resolution of customer inquiries and issues
• Project management involvement, including planning, execution, and delivery
• Support marketing promotion activities to enhance product visibility and market presence
• Engage in clear and effective communication with customers to address their needs and concerns
• Aid in debugging and testing to ensure product quality and reliability

Required Skills

• Excellent proficiency in English and Mandarin, both written and verbal, to liaise with our affiliates from different regions.
• Preferred experience in display or scalar-related technologies
• Strong communication skills, with the ability to effectively convey technical concepts
• Desirable capability in system integration to facilitate seamless collaboration across different components and subsystems

Location: One North, Singapore

Job description of position

• Windows Server configuration and support
• Experience in configuring and troubleshoot Firewalls, Switches, network routing and WiFi Access Point to maximize network efficiency and security
• Maintain and updating network equipment to the latest firmware releases
• Experience in Office365, Teams, OneDrive and SharePoint support.
• Cloud experience in Azure and AWS is advantage.
• End-user, computer and software support
• Knowledge of SD-WAN technology
• Regional countries remote support is required

Minimum qualification & working experience:

• Diploma or Degree with minimum 5 years of server & IT networking support related experience.
• Experience in Firewall and Network Switch configuration.
• Must be a team player

Language proficiency and skill set:

• Prefer with CCNA/CCNP/CCIE/CompTIA Network & Security
• LAN/WAN. TCP/IP Networking, Palo Alto Firewall, Azure/AWS cloud, routing protocol

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer’s requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage

Responsibilities

• Attend to all customer calls.
• Performing thorough equipment inspections, calibration, adjustment & test/repair of equipment
• Scheduling appointments for test equipment due for calibration
• Ensuring laboratory equipment is calibrated as per specifications and standards
• Addressing and troubleshooting any test equipment failures and repairing of test equipment
• Maintaining and updating a record of all documentations of the calibration process
• Administering and monitoring effectiveness of calibration procedures
• Ensuring completion of tasks as per assigned deadlines.

Requirements

• Minimum Education Level: NITEC/ Diploma in Electrical/Electronic Engineering or its equivalent
• Minimum 3 years proven work experience as a calibration technician or similar role
• Knowledge in ISO 7025 standard will be an advantage
• Strong analytical and troubleshooting skills
• Hardworking, meticulous, team player and able to work independently
• Proficency in Microsoft Office is essential

• Co-ordinate, program and monitor site work, material and workforce
• Attend site meeting and resolve technical issue with main contractor or consultant
• Implementation of Cost, Quality, Productivity, Safety and Health control on site
• Ensure procedures, standards and guidelines are followed and maintained
• Able to produce working and As-built drawing including O&M manual

• Reports to APM
• To assist in site supervision structural and architectural works
• Coordinate with consultant RTO / RE.
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submissions
• Produce weekly site progress reports
• Attend subcon meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements
• At least 2 years of working experience in Building & Construction in HDB (BTO) project
• Building and Architectural experiences
• Conquas Knowledge
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Independent with good communication skill

Developer/Senior Developer (Full Stack)

Shaping Singapore’s digital future, we at the Infocomm Media Development Authority (IMDA) often tackle head-on challenges that come with developing and deploying emerging, frontier technologies across various sectors. We Dream, Design and Deliver in the technology and media space, leading Singapore into a limitless digital future.

Join us in playing an exciting role in building Singapore’s digital metropolis.

If you have what it takes to build Singapore’s digital future with us, we are looking for a Full Stack Developer for the role in SGTraDex Technologies Pte Ltd, wholly owned subsidiary of IMDA.

What the role is:

SGTraDex Technologies Pte Ltd is a company incorporated to design, own and operate SGTraDex, a trusted and secured data exchange highway.

You will be part of the Engineering Team and will be working on enterprise level applications to build web applications that facilitates data exchanges across multiple systems.

What you will be working on:

• Drive the development team in building reusable and extensible services

• Advocate and practice agile principles in software development

• Design and build services with a focus on business value and usability

• Design systems with scalability and flexibility in mind

• Embrace and ensure “lean operations” for all system

• Contribute in technical discussion or solutioning session

• Perform code reviews and encourage best practices

• Maintain user guides and technical documentations

What we are looking for

• Experience with Cloud hosting or PaaS such as AWS, Azure, Google Cloud, Heroku, Firebase, etc

• Write high quality and maintainable code on open-source (Linux based) web platforms and frameworks (Example: NodeJS, Angular, ReactJS, Go, etc.)

• Experience with both frontend and backend development from development to operation

• Experience with micro-service architecture

• Experience with at least 1 SQL and NoSQL database

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

• Excellent written and communication and skills

• Work in a cross-functional service team consisting of software engineers, DevOps, and other specialists

For senior developers:

• Own end-to-end design and implementation for complex systems

• Provide technical leadership within the team

• Mentor junior engineers

• Review and approve code

• Take ownership of the project documentation

• Perform the Scrum master role (scrum master certification is a plus)

This position will commensurate with experience

Only shortlisted applicants will be notified

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Benefits:

• Basic Salary up to $2,700 with yearly increment based on performance.
• Allowance and Attractive bonuses provided.
• 5 days work week include weekends & Public Holiday
• Our company emphasises on good career progression.
• Shift Work timings: (6.30am to 3.30pm), (8am to 5pm), (1.30pm to 10.30pm) – Depending on roster basis

Job Description:

This is a full time role for a Technician (Building Maintenance) located in River Valley Road. Our clients are pioneer companies that played an integral role in the country’s physical and economic transformation.

You will be responsible for performing preventive maintenance, repairs, and troubleshooting for mechanical and electrical systems. You'll conduct routine inspections of fixtures, fittings, cooling towers, and chillers, and supervise contractors during repairs and testing. Addressing fault reports, complaints, breakdowns, and customer service requests promptly is crucial. Additionally, you'll report any irregularities observed during maintenance, complete maintenance logs and schedules accurately and on time, and ensure compliance with building and fire safety regulations.

Qualifications:

• Minimum 2-3 years of relevant experience in building or facilities maintenance
• NITEC in Building Services, Electrical, Mechanical, Facility Technology or equivalent
• Good working knowledge in building, mechanical & electrical systems
• Able to work on rotating shift, public holidays and weekends

Preventive Maintenance Technician- Troubleshoot, repair and maintain food production equipment

- Execute emergency breakdown protocols

- Assist in resolving downtime issues

- Clean equipment and maintain equipment hygiene requirements for production use, after installation and/or repairs

- Collate and coordinate maintenance work, at times need to work with contractor

- Comply with cleanliness and safety regulations while setting up and maintaining food manufacturing equipment

- Able to perform ad-hoc duty when require

- Basic electrical and refrigerator knowledge

- Prepare maintenance reports/records in relation to the work assignedRequirements

- Minimum 1 Year of experience in maintenance work and engineering field, preferable in food manufacturing

- “O” leave / NTC3 or NITEC in Mechanical Enginnering

- Able to performance Shift- Willing to learn new skills

- Positive work attitude

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

Job Description of Customer Service Executive:

· Pick up customer's phone calls;

· Reply enquiry text and emails

· Assist and follow up with customer's request/order

· Pick and pack customer's order

· Coordinate with transporter/logistic partner for shipping/delivery matters.

· Follow up on collection of overdue accounts.

· Printing and Documents filling

· Data entry

· In-charge in others' Ad-Hoc duties as required

Job Requirements

• Strong teamwork and work ethic

• Good communication skills

• Able to work independently with minimum supervision, highly self-motivated, and possess a willingness to learn attitude.

• Proficient in Microsoft Office, especially Microsoft Excel, Word and Outlook

Job Purpose

- To ensure timely updates are provided by EMD staff to patients’ relatives

- To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care

- Adhere to policies and procedures of hospital services

Primary Responsibilities and Duties (80%)

- Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...

- Document details of every update in ED Web

- Remind doctor or nurse to update patient’s relatives

- Look out for patients and/or patients’ relatives who require assistance

- Assist patients and/or patients’ relatives with enquiries

- Resolve any PR problems

- Registration of patients presenting at Emergency Department

1. Admitting of inpatients

2. Discharge of Emergency patients

3. Collecting payment for A&E facility feeds and deposit for inpatients

4. Financial Counselling process for inpatients

5. Handling of general enquiries (over counter & phone)

6. Ensure customer service standards are up kept at all times

7. Sorting of E-cards in preparation for dispatch to MRO daily

- Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
2. Follow through enquiries till case is closed
3. Track number and type of calls coming in

- SOC Appointment Booking

1. Perform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
2. Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
3. Follow through for all appointment requests required by EMD by next working day
4. Tracking of appointments requested and booked in EMD

Secondary Responsibilities and Duties (20%)

- Buddy and train newly joined PROs

- Ensure the Family Counselling Room is neat & tidy

- Additional responsibilities as assigned by Operations Director/Manager/Executive

- Keep inventory of supplies and inform Administrative Assistant for replenishment

- Make appointments for patients discharged from Emergency

- Offer helping hand to Patients in need in the waiting area

The Service Operations Engineer provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the ERP systems.

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Support vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

Position: Service Crew

- 6 Days work week

- 11.30am - 9.30pm

- Salary: $2000 - $2300 Basic

- Meal Provided

- Monthly Bonus

Roles & Responsibilities

· Provide excellent customer service by greeting, assisting, and ensuring a smooth dining experience.

· Accurately take orders, process payments, and ensure timely, correct delivery of items.

· Serve food and drinks promptly and attractively.

· Maintain a clean and tidy dining area, including wiping tables and sweeping the floor.

· Monitor stock levels and notify the supervisor when supplies need replenishment.

· Assist with restaurant setup and cleanup at the start and end of shifts.

· Assist kitchen operations when needed.

EA Personnel Name: YUN KAI LI

EA Personnel No: R24126063

EA License No: 21C0845

Benefits:

• Basic Salary up to $2,700 with yearly increment based on performance.
• Allowance and Attractive bonuses provided.
• 5 days work week include weekends & Public Holiday
• Our company emphasises on good career progression.
• Shift Work timings: (6.30am to 3.30pm), (8am to 5pm), (1.30pm to 10.30pm) – Depending on roster basis

Job Description:

This is a full time role for a Technician (Building Maintenance) located in River Valley Road. Our clients are pioneer companies that played an integral role in the country’s physical and economic transformation.

You will be responsible for performing preventive maintenance, repairs, and troubleshooting for mechanical and electrical systems. You'll conduct routine inspections of fixtures, fittings, cooling towers, and chillers, and supervise contractors during repairs and testing. Addressing fault reports, complaints, breakdowns, and customer service requests promptly is crucial. Additionally, you'll report any irregularities observed during maintenance, complete maintenance logs and schedules accurately and on time, and ensure compliance with building and fire safety regulations.

Qualifications:

• Minimum 2-3 years of relevant experience in building or facilities maintenance
• NITEC in Building Services, Electrical, Mechanical, Facility Technology or equivalent
• Good working knowledge in building, mechanical & electrical systems
• Able to work on rotating shift, public holidays and weekends

Responsibilities:

• Supervise the Service Delivery Managers and other resources within the security services team
• Prepare and deliver the service and maintenance proposal during bids
• Formalize service requirements, cost of ownership and integrated logistic support of the Solution
• Define the architecture/organization of the service and the associated service infrastructure
• Allocate service requirements to the various actors of the organization for support
• Validate the Service Deployment Readiness
• Validate the Obsolescence Management Plan
• Responsible for the resources to deliver the services
• Ensure that the teams meet all the Service Level Agreement (SLA)

Requirements:

• A bachelor's degree in IT/Computer/Engineering Discipline
• Preferably more than 10 years of work experience in maintenance of Critical System with SLA in the management capacity
• Experience in execution of ITSM processes in an organization
• Experience in operation transition planning from project phase into maintenance phase
• Experience in managing a group of more than 20 service support staffs and sub-contractors
• Experience in delivering ILS requirements in project phase
• Good understanding of Logistic Support Analysis such as Maintenance Engineering Analysis (MEA) and Level of Repair Analysis (LORA)
• Good understanding of System Reliability, Availability and Maintainability (RAM) programme
• Experience in the System Testing, Commissioning and Warranty support
• Strong interpersonal skills, ability to effectively communicate with peers and customers on all levels
• Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
• Organized and motivated individual with good written and oral communication skills
• Good technical knowledge of Windows Server, Linux, VMware, Databases, Storage, Networking, Cybersecurity, Communication Systems will be an advantage
• Any professional certifications such as PMP/IPMA, ITIL, CCNA, etc. will be also an advantage

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine.

Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care.

We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient, and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics (SOC).

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

Counter Assistant

• Perform registration and screening of patients, with accuracy and no data breach.
• Ensure accurate billing and timely collection of payment on the same day.
• Ensure compliance to clinic facilities readiness, e.g., Patient waiting area and Self-Service Kiosks
• Ensure clinic is ready to serve its first patient 15 minutes before scheduled appointment time.
• Participate in quality improvement project (e.g.: 6S, RIE, service improvement project).

Other Duties and Responsibilities

• Practice NUH Service Acts – “G.O.O.D” to enquiries from patients and/or NOK.
• Ensure compliance to SOC Operations Standards.
• Handle patients’ feedback and ensure timely escalation to Service Team Leader/ Service Executive whenever necessary.
• Be ready for deployment across all clinics.
• Engage patients on the use of Self-Service Kiosks and OneNUHS mobile application.
• Adhere to clinic/department and hospital policy and procedure (e.g.: SOP)
• Assume any other responsibilities tasked by the Clinic/Nurse Manager, Service Team Leader and/or Service Executive (e.g.: admin support duties, statistics etc.).
• Room Assistant
• Assist clinicians and/or therapists for a smooth clinic consultation.
• Ensure proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patients updated in a timely manner.
• Monitor and clear EPIC Workqueue on same workday.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry is preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Mission Summary:

As part of our mapping team, you'll collaborate with world-class experts in mapping, software engineering, and machine learning to build cutting-edge, next-generation mapping systems. We’re leveraging the latest technologies to lead the industry in mapping innovation, and we’re seeking passionate engineers who are excited about mapping, autonomous vehicles, and tackling intellectual challenges. This is an exceptional opportunity to contribute to the growth of a company at the forefront of the autonomous vehicle revolution.

What You’ll Be Doing:

• Tackle complex challenges in large-scale mapping by applying state-of-the-art methods and technologies.
• Develop high-quality, scalable software using Python, C++, and other advanced technologies.
• Work with large-scale, diverse data from various sources, including vehicle sensors and geospatial data.
• Mentor and support software engineers and domain experts, fostering their professional growth.
• Collaborate with cross-functional teams, including both technical and non-technical stakeholders, on challenging and impactful projects.

What We Are Looking For:

• Master’s or PhD in Computer Science, Robotics, or a related field.
• 3+ years of experience in state estimation and SLAM, particularly in cutting-edge visual and visual-inertial SLAM techniques.
• Proficient in C++ or Python.
• Strong foundation in nonlinear optimization and numerical linear algebra.
• Excellent communication and collaboration skills to work across teams of researchers and engineers.
• A passion for problem-solving and a keen ability to learn and adapt.

Bonus Points (not required, but a plus):

• Experience applying machine learning techniques to mapping or geospatial problems.
• Familiarity with distributed computing and cloud systems.

Job Summary

Responsible for the analysis and preparation of specifications and construction drawings, design documents for process and industrial plants in accordance with project specification schedule and customer requirements.

Duties & Responsibilities

• Responsible for field instrument and control system design work.
• Able to lead small/medium size project within budgeted MH, cost and project schedule.
• Prepare and review field instruments, Analyzer, Control Systems (DCS, ESD, F&G etc) specification, requisition, TBE, vendor document review.
• Prepare and review construction drawings such as Index, IO List, Location layout, hook-up, cable routing, loop diagram etc. based on project specifications.
• Evaluate and select suitable instruments for required process control/monitoring application.
• Lead the estimation work of BMBQ, Man-hour, technical proposal writeup, for new tender project.
• Preparation of project monthly report and attending project & client meeting as required.
• Work collaboration with other GEC and monitor daily job task assignment.
• Perform FAT/inspection for control system and field instruments as required.
• Perform SAT, Loop check, site construction and commissioning support as required.

Requirements

• Bachelor’s degree in Chemical Engineering, Electrical and Electronic Engineering or Instrument and Control Engineering.
• 15 years’ experience in instrument and control system design work.
• Knowledge and experience in Field Instrument Engineering as well as Control System, e.g. DCS, ESD, F&G.
• Able to work at construction site to support construction, pre-commissioning and commissioning activities.
• Good interpersonal and communication.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

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