Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

Job Title: Field Service Engineer (Manufacturing & Repairing Company) ID9125
Location: Tuas
Working Hours: Mon-Fri 900am-600pm; Occasionally Saturday until 12pm
Basic Salary: $3800-$4200

Benefit:
*14 days AL starting with bonus and AWS

Job Description:
•Carry out site installation assistance, start-up, testing and commissioning of compressor and dryer units.
•Troubleshooting and preventive maintenance of air compressors and refrigeration dryers and equipment in relation to mechanical, electrical and pneumatic system.
•To attend service calls and routine servicing at customer site as well as to assist in supervision of production process with minimum breakdown occurrence.
•To prepare and submit repair and maintenance quotations pertaining to service and spare parts sales.
•To plan and coordinate individual service jobs weekly and daily.
•To conduct technical training to customers as necessary.

Requirement:
•At least 2 Year(s) of working experience in the air compressor service experience with class 3 driving license

Job Description:

- Perform Civil, Structural Analysis and Design to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- To Lead and Mentor Junior Engineer in Performing Engineering Task

- Reporting to Principal Engineer / Management

Job Requirements:

- Candidate must possess at least a Master's Degree /Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 4 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

This is a 12 month contract role based in Singapore, Experience in Mechanical Engineering/ Electrical Engineering is preferred.

Job Responsibilities:

• Execute regional space, power, cabling and other infrastructure requirements in support of Edge network requirements, present and future.
• Design/Plan new site electrical/mechanical critical infrastructure for Data Center sites.
• Work with in house Engineers and design and draw layout of Edge/POP sites floor plans, allocate space assigned to network function, optical, backbone, IP, compute, etc.
• Execute all SOW Engineering design packages related to new or existing edge/pop sites as per Edge and Network Services (ENS) standards.
• Proactively contribute to documentation, automation and processes as they evolve.
• Understand the overall needs of current and future POP infrastructure.
• Guide retrospective reviews of completed projects with teams to incorporate lessons learned into the team's future roadmaps and goals.
• Ensure processes are being followed and all documentation and systems are delivered as per set standards.
• Support site acceptance process for new POP sites.
• Travel to site across states for site survey and evaluation on as per need basis.

MINIMUM QUALIFICATIONS

• 8+ years of electrical engineer work, Professional Engineer License required.
• Outstanding proficiency with AutoCAD/AutoDesk tools.
• Outstanding proficiency with AutoCAD/AutoDesk tools/BIM 360/Blue Beam.
• Knowledge of engineering principles of the infrastructure architecture (space line up, air flow, cooling etc.)
• Knowledge of Telecom Central Offices, Data Center, Collocations and Remote Hut environments, to include engineering principles regarding power and other infrastructure.
• Understanding of optical network design, installation and maintenance for service providers or enterprise networks
• Knowledge of Telecom Central Offices, Data Center, Collocations and Remote Hut environments, to include engineering principles regarding power and other infrastructure.
• Experience with communication and directing tasks to vendors/suppliers.

Job Title: Plastic Engineer(ID3419)
Location: Changi
Working Hours: Mon – Fri 7 Am To 4:30pm
Salary: $4000-$5000

Responsibilities:
• Utilize expert knowledge of plastic materials (e.g., polypro, PVC, PET, PPS, Vespel, Torlon, etc.) to select the most suitable materials for specific applications.
• Oversee equipment selection and optimization for plastic manufacturing processes.
• Develop and implement plastic manufacturing procedures, including machining, welding, stress relief, inspection, and finishing, ensuring high precision and quality standards.
• Collaborate with cross-functional teams to design and engineer plastic components that meet client specifications and industry standards.
• Conduct thorough quality inspections throughout the manufacturing process to ensure compliance with industry regulations and customer requirements.
• Stay updated on industry advancements, trends, and regulations related to plastics manufacturing and incorporate best practices into our processes.
• Obtain and maintain relevant industry certifications to ensure compliance and credibility in the semiconductor manufacturing sector.

Requirements:
• Bachelor's degree in Engineering or a related field.
• More than 5 years experience in plastics manufacturing, with a focus on precision components for semiconductor equipment.
• Expert knowledge of plastic materials, properties, and applications, including polypro, PVC, PET, PPS, Vespel, Torlon, etc.
• Proven track record of successfully managing all aspects of plastics manufacturing processes, from material selection to final inspection and finishing.
• Strong understanding of equipment selection and optimization for plastic manufacturing.
• Experience in developing and implementing plastic manufacturing procedures, including machining, welding, stress relief, inspection, and finishing.
• Familiarity with industry certifications and standards relevant to plastics manufacturing for the semiconductor industry.
• Excellent problem-solving skills and attention to detail.
• Effective communication and teamwork abilities.

Job Title: Project Engineer (ID3411)
Location: Kaki Bukit
Working Hours: Mon-Fri 8:30am – 5:30pm
Salary: $3000-$4500

JOB RESPONSIBILITIES
1) Assist Project manager in overseeing the construction activities and progress, planning, implementation and monitoring work schedules in accordance to the master and details work programmed.
2) Provide guidance to supervisor in relation to building works, ensure work progress according to schedule and site inspection are carried out on time.
3) Organized resources and work out the allocation of tasks to work teams and sub-contractors
4) Assist the PM with on and off site meetings pertaining to technical issues.

REQUIREMENTS
1) Diploma / Degree in relevant Building / Mechanical Engineering
2) Minimum 2 years working experience in construction M & E or ACMV Projects.
3) Remuneration will commensurate with qualifications and experience
4) Possess Driving license and Own Vehicle (Car Allowance provide)

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Senior System Engineer on our Systems Engineering team in Singapore.

What you’ll achieve
As an Advisory Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.

You will:

•Build and communicate an account technology plan which includes future state architectures, tactical initiatives and achievements and business relevant technology solutions.
•Research and communicate technology, industry and market trends and mentor customers on their application.
•Maintain knowledge of driven solutions to efficient address; understanding of HDS, IBM and NetApp Storage Solutions is essential.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•Relevant selling experience or hands-on implementation/architecture experience (in vendor, partner, customer or SP).
•Ability to engage with and influence key customer decision makers, from CIO level to enterprise architects, application owners and development teams, as well as LOB functions working down to the Private Cloud teams, bridging the gap between the customer ITSM and DevOps cultures.
•Knowledge or certification in ITIL, TOGAF or similar qualifications.
•Understanding of VMware, Multi-cloud, Security and Application development.

Desirable Requirements
•Senior-level sales engineer with expertise in sophisticated products and services offerings.
•12+ years of field sales experience or related experience in a relationship selling role with a bachelor’s degree.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

1) To carry out preventive maintenance / servicing of fire protection systems for Residential, Industrial, Commercial Buildings & Hotels etc

2) Able to communicate effectively with good sense of responsibility with positive attitude and a good team player

3) Liaise with clients for servicing schedule & prepare service

report / work report

4) Basic knowledge on MS words & Excel for quotation & schedule purpose

5) Able to work independently

6) Basic knowledge on the operation of the fire protection system

Job Descriptions:

• Perform structural design and analysis, loading calculation and drawings for ETFE Skylight, Tensile Membrane, Structural Steel Structures.
• Able to perform Finite Element Analysis Modeling and Analysis of Structure.
• Preparation of 3D structural models and shop fabrication drawings, method statement etc.
• Work closely with architects, engineers, general contractors, fabricators and other professionals.
• Involve in supervising projects and provide progress report.
• Make sure projects meet authorities requirements.

Job Requirements:

• Minimum PhD or Masters degree in Civil and Structural Engineering or equivalent
• Minimum 2 years relevant experience in Civil and Structural Engineering design
• Proficiency with steel 3D modelling, analysis & design software such as Rhino and grasshopper.
• Proficiency with programming language especially C++ , Python and Fortran
• Able to produce detailed layout drawings
• Experience in Tensile Membrane, ETFE Skylight and Steelwork design is an advantage
• Good command of English

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Assist project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice.
• Ensure that all project quality records and quality audit plans are maintained.
• Any other duties as assigned.

Job Requirement:

• Candidate must possess Bachelor Degree in relevant discipline.
• Minimum 5 years of experience in procurement preferably construction/ civil engineering industry.
• Must be familiar with safety procedure within the site.
• Candidate with PPVC (Prefabricated Prefinished Volumetric Construction) experience advantage.
• Working Location: Lentor

• Experienced in the design of water treatment plants (desalination, potable water, recycle water), wastewater treatment plants (municipal and industrial) and membranes systems (MBR, MF/UF, Reverse Osmosis, Nano-Filtration, etc.)

• Review Client’s Requirement, Technical Specifications & Tender Specifications to generate engineering deliverables (General Specification & Particular Specifications, Datasheets, Major Equipment List, Pipe List, Mass Balance, Hydraulic Profiles, Process Flow Diagram, Process & Instrumentation Diagram, etc.)

• Assist the Engineering Manager on engagement with Clients, Consultants, Sub-Contractors, Vendors, and others for the development of design, procurement, fabrication, construction, erection and commissioning works.

• Coordinate with inter-disciplines engineering team (Process, Mechanical, Electrical, Instrumentation & Control Automation, C&S, Piping & Systems/Skids Engineering and Drafting) on development of engineering deliverable on a timely basis.

• Reviewing and providing input to project schedule and ensure all planned dates and progress are realistic. Provide updates on engineering deliverables per schedules and implement catch-up actions where applicable.

• Procurement Services Support: Develop the applicable Equipment List/Package, Technical Specifications and Bill of Materials to support Procurement Department to issue Request for Quotation (RFQ). Assist to review the RFQ, prepare applicable technical & commercial clarifications with selected Sub-Contractors or Suppliers. Provide justification on the shortlisted Sub-Contractors or Suppliers for onward negotiations.

• Assist the Engineering Manager on the development of FAT, SAT, Pre-Commissioning, Start-up, Commissioning protocol and support the implementation.

• Development of Operational & Maintenance Manual.

• Assist the Engineering Manager to support project management team in project implementation related engineering, troubleshooting and maintenance requirement.

Civil Engineer Job Descriptions:

• Supervise and checking of all subcon and internal team, to ensure carried out in accordance to contractual specifications, quality standards, statutory compliance & client's requirements and safety.
• Assist Project Manager in all project matters, on-site technical/ engineering matters and authority submissions.
• Cooperate with site supervisor for all project and technical matters.
• Preparation of project weekly & monthly report, master schedule, micro task program, method of statement, construction sequence, hoisting plan, safe work procedure, risk assessment, any other technical documents.
• Co-ordinate works with Clients / Sub Contractors / Suppliers / Consultants.
• Plan & track the project progress, all site works, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all aligning with the project completion timeline.
• Technical expertise and knowledge in foundation, structural and building and steel works
• Other adhoc duties by Management assigned from time to time.

Requirements:

• Degree in Civil or Structural Engineering
• 3-5 years civil engineering project management / building construction in construction industry
• Excellent leadership, time management, analytical, communication, presentation, and interpersonal skills
• Organized, meticulous with positive work attitude.
• Salary from $3,000 to $5,000

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Located at Chai Chee

Precision industry (Clean room)

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to become Leader

Requirements

• Diploma in Precision Engineering
• No experience required

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Location: East

Mon to Fri 8am to 5pm

Salary: $2500 to $3000 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

No experience/Diploma in precision/mechanical/mechatronic/electrical/electronic/Industrial or related engineering

Basic (no experiene / fresh)-start from $2400+OT+allowances>$3K++

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

• Primary skillset
• Have hands-on exposure to the latest exciting technology trends in creating, managing, and improving CX (Nice in contact) for our users – including AI, Bot, Voice Biometrics, Real-Time Analytics, and Interactive Guidance.
• Have direct involvement working with end-users to understand their business strategies, enabling us to help them achieve company goals and outcomes through the use of CXone solutions.
• Be innately curious, with a passion and eagerness to have hands-on technology. Build and create solutions that help end-users meet their CX objectives.
• Have the desire to work independently, flexibly and possess critical thinking in creative solutions for our end-users
• Be able to create a customized demo and have the opportunity to tell the story that showcases the solution in a persona and value-based manner for the applicable user roles of CXone
• Discover user needs that translate into hands-on workshops, sandbox experiences, or proofs of concept to help customers realize the value of CXone
• Have access to a collaborative, team-oriented environment, along with access to other internal resources across the organization to help you understand and solve complex technical challenges while participating and contributing in key areas of experience and strength.
• Have access to actively participate in learning from hands-on CXone Product training, workshops, including live, on-demand, and in-person, learn competitive offerings that allow you to continue to be a trusted advisor to the users while ensuring value is realized from our solution.
• Be able to work in a fast-paced, cross-functional team while being able to multi-task, prioritize and be detail-oriented – both oral and written.
• Be able to demonstrate an understanding of security, how it applies to our customer's security needs, and able to articulate a solution that meets their needs, both in design, transit, and at rest.
• Have existing experience in CCaaS or experience working with Cloud products.
• Have 8-10 years of work experience, preferred experience in technical training, implementation, integrating to CRMs, DBs Omni-channel, other software implementation or development/coding experience
• Have bonus experience with REST, JSON, and APIs
• Must be well versed in using Microsoft Excel
• Has experienced in deploying Regional or Global projects
• The following are the CXone products and tools we need support from the engineer:
• Supervisor tool
• Performance Management tool
• Interaction Analytics
• CXone Predictive Behavioral Routing
• Feedback Management Tool
• WEM Enterprise
• Auto Attendant
• MAX and MAX integration
• CRM agent Applications
• Data Dictionary
• Pre-Build Report
• Custom Reporting
• Data Download Report
• Direct Data Access
• Dashboards
• Get Studio
• ACD scripting
• Developer Portal
• IVR
• Cloud Storage
• Workforce Intelligence.
• Secondary skillset
• 1. Support Avaya UC and CC implementation and operations
  2. Support NICE recording solutions implementation and operations
  3. Support IP Telephony, VLAN, LAN, and WAN
  
  The following are the products we need support from the engineer:
• Avaya Comms Mgr
• Avaya Session Mgr
• Avaya System Mgr
• Avaya Aura Messaging
• Call Accounting
• Avaya CMS
• Avaya Utility Server
• Avaya SAL Gateway
• Avaya Agent Map
• Nice Applications/IC
• Nice Storage Ctr
• AES