As a Lead Data Engineer, you will play a leading role in designing, building, and optimizing our data infrastructure, ensuring that it supports the advanced analytics need of the bank. You will oversee a team of data engineers, working closely with data analysts, DevOps team, infrastructure engineers, and other stakeholders to deliver high-quality data solution.

Your main responsibilities will include:

• Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data.
• Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data.
• Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch.
• Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions.
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.
• Optimize data engineering workflows for containerized deployment and efficient resource utilization.
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability.
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements.
• Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure.
• Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference.
• Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps.
• Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank.

• Bachelor's degree in Computer Science, Data Engineering, Information Technology, or a related field.
• At least 10 years of experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments.
• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Ranger, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes.
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java.
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Grafana, Prometheus, Splunk will be an added benefit
• Strong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenges.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus.

We are seeking a skilled and motivated Data Engineer with expertise in Hadoop, Spark, OpenShift Container Platform (OCP), and DevOps practices. As a Data Engineer, you will be responsible for designing, developing, and maintaining efficient data pipelines, processing large-scale datasets. Your expertise in Hadoop, Spark, OCP, and DevOps will be crucial in ensuring the availability, scalability, and reliability of our ML Solutions.

Your main responsibilities will include:

• Implement data transformation, aggregation, and enrichment processes to support various data analytics and machine learning initiatives
• Collaborate with cross-functional teams to understand data requirements and translate them into effective data engineering solutions
• Ensure data quality and integrity throughout the data processing lifecycle
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques
• Optimize data engineering workflows for containerized deployment and efficient resource utilization
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability
• Implement data governance practices, data lineage, and metadata management to ensure data accuracy, traceability, and compliance
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements
• Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure
• Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference
• Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps
• Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank

• ·Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments
• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Pig, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Graphana, Prometheus, Splunk will be an added benefit
• Strong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenge
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment

About Caxton Associates:

Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through global macro hedge fund strategies.  Assets are managed via a broad mandate to trade in a variety of global markets and instruments.

About the role:

We are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and bring resolution to complex problems. 

The working hours are 7:30AM to 17:00PM with rotational after-hour support shared between the team. The role sits as part of a broader team responsible for global desktop support and desktop engineering.  This is a 5-day in office role.

The role will provide many learning opportunities such as Office 365 Administration, Exchange Online, MS Teams Administration, Endpoint Management (InTune), Azure and Active Directory Identity Administration.

Responsibilities:

• Support Role:

o   Provide desktop support to the end users (trade floor and operations). This includes: installation, repair, servicing and maintenance of hardware (e.g. printers/scanners) equipment.

o   Provide in office and remote support to our Singapore users.

o   Setup all video and audio conference calls in our Singapore office.

o   Support, maintain, and troubleshoot hardware and software updates on the trade floor

o   Perform PC workstation moves, add, changes. 

o   Responsible for maintaining the ticket queue (utilising Asana) and assign them to appropriate group as needed.

o   Respond to malware virus alert and take appropriate step to block, isolate, and mitigate risk exposure.

o   Involve with after hours on-call support rotation and Friday patching of PCs.

o   Providing onsite support, build relationships with Executives, Portfolio Managers and Infrastructure staff assisting them with questions, incidents and service requests.

• Essential technical skills & experience:

o   Trade applications: Bloomberg and X_Trader

o   Microsoft O365 (Windows 10/11 support), Adobe Acrobat, Google Chrome

o   Active Directory

o   Mobile telephony support (Microsoft Intune MDM, Cisco IP phones and IP communicator software)

o   Remote desktop (Cato VPN)

o   Confluence

o   Proprietary developed applications.

• Project Role:

o   Create package for automated deployment - globally deploy changes and remove software.

o   Create, deploy and troubleshoot Windows 10 images via MDT/WDS

o   Analyse and revamp current group policies.

• Minimum 5 years of relevant experience, preferably in banking/financial services industry.
• Ability to work independently, and sufficiently qualified to handle situations locally outside of UK/US hours.
• Ability to work in a fast paced, high pressure work environment.
• Strong customer support skills with a focus on delivering high quality service.
• Strong communication and interpersonal skills and a self-starter.
• Strong collaborative skills with the ability to work effectively in a team-oriented environment.
• A keen eye for detail, a curious mindset, and a willingness to challenge the status quo.
• Willing to work off-hours and weekends as needed to address critical issues or system maintenance.
• Powershell experience is a plus.
• Displays and operates at the highest degree of ethics and integrity.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevSecOps Engineer

Internal Code: A24123

What will you do?

• Support cost optimisation got GCC environment
• Project administration and documentation (procurement, audit etc)
• Drive cloud-related initiatives with other teams (coordination)
• Advise and support project teams with cloud-based domain knowledge
• Support incident management (when needed)
• Plan and organise workshops
• Support operations for applications hosted on Amazon Web Services (AWS) or Government on Commercial Cloud (GCC)
• Present and share new ideas or information with department or management committee
• Document requirements, source and evaluate alternatives, and recommend solutions
• Work with the vendors on the solutions and design to seek clarification and acceptance.
• Assess and ensure applications are in full compliance to IM8 and security requirements laid out by Government Agencies.
• Remediate any non-compliance or security findings related to accounts in GCC environment
• Perform scripting or low-code development
• Review and refine existing processes and workflows to improve efficiencies.

What are we looking for?

• Tertiary education in Computer/Computer Science or Information Technology or equivalent
• AWS certifications such Developer (Associate) Certification, AWS SysOps Administrator (Associate), AWS Solution Architect (Associate/Professional), AWS DevOps Engineer (Professional) is preferred
• Knowledge of serverless architectures
• Familiarity with various coding languages, such as Python, Java etc.
• Ability to work both independently and as part of a team with professionals at all levels
• Results oriented
• Hands-on experience in handling operations and incident management
• Strong proficiency in AWS services and architecture
• Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• Proficiency in scripting languages (e.g., Python, Java)
• Familiarity with security tools and practices (e.g., SAST, DAST, IAST)
• Understanding of cloud security best practices
• Experience with monitoring and logging tools (e.g., CloudWatch)
• Experience in supporting operation for applications hosted on Amazon Web Services (AWS) or Government on Commercial Cloud (GCC)
• Familiarity with governance and adoption for enterprise IT environments
• Strong analytical, conceptualisation and problem-solving skills
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Working experience in government environment and/or cybersecurity related fields will be an added advantage
• Advantageous to have experience in the following areas: Government IM8 policies.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24124

What will you do?

We are seeking a highly skilled and motivated Senior Software Quality Assurance Engineer to join our dynamic tech team.

In this role, you will be instrumental in ensuring the quality and reliability of our platform, working closely with cross-functional teams to implement robust testing strategies and drive continuous improvement in our development processes.

Test Strategy and Planning:

• Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.
• Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

• Lead the development of automated testing frameworks using Cypress/Playwright for end-to-end testing.
• Implement performance and load testing using tools like Gatling, K6, and Autocannon to ensure platform scalability.

Quality Assurance:

• Conduct contract testing with Pact.js to validate interactions between microservices.
• Perform thorough regression testing when bugs are resolved and new features are implemented.
• Collaborate with developers to ensure code quality and adherence to best practices.
• Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking or delays.

Cross-Functional Collaboration:

• Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.
• Participate in agile ceremonies, providing QA insights and contributing to sprint planning.
• Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

• Identify, document, and track software defects using industry-standard tools.
• Conduct root cause analysis for critical issues and implement corrective actions.
• Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

• Mentor junior QA engineers, fostering a culture of quality and continuous improvement.
• Stay updated with emerging QA technologies and methodologies, introducing relevant innovations to the team.

What are we looking for?

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a talented and experienced Senior Data Engineer (Quantexa)with expertise in Hadoop, Scala, Spark, Elastic, Open Shift Container Platform (OCP) and DevOps practices. Elasticsearch to join our team. As a Data Engineer, you will play a crucial role in designing, developing, and optimizing big data solutions using Apache Spark, Scala, and Elasticsearch. You will collaborate with cross-functional teams to build scalable and efficient data processing pipelines and search applications. Knowledge and experience in the Compliance / AML domain will be a plus. Working experience with Quantexa tool is a must.

Responsibilities:

·        Implement data transformation, aggregation, and enrichment processes to support various data analytics and machine learning initiatives

·        Collaborate with cross-functional teams to understand data requirements and translate them into effective data engineering solutions

·        Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data

·        Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data

·        Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch

·        Implement data transformations, aggregations, and computations using Spark RDDs, DataFrames, and Datasets, and integrate them with Elasticsearch

·        Develop and maintain scalable and fault-tolerant Spark applications, adhering to industry best practices and coding standards

·        Troubleshoot and resolve issues related to data processing, performance, and data quality in the Spark-Elasticsearch integration

·        Monitor and analyze job performance metrics, identify bottlenecks, and propose optimizations in both Spark and Elasticsearch components

·        Ensure data quality and integrity throughout the data processing lifecycle

·        Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques

·        Optimize data engineering workflows for containerized deployment and efficient resource utilization

·        Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability

·        Implement data governance practices, data lineage, and metadata management to ensure data accuracy, traceability, and compliance

·        Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements

·        Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure

·        Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference

1. More than 5 years of experience as a Data Engineer
2. · Bachelor's or Master's degree in Computer Science, Software Engineering, or a related discipline
3. · Possession of Quantexa certification as a Data Engineer or Data Architect, with proficiency in the tool
4. · Demonstrated experience as a Data Engineer, utilizing Hadoop, Spark, and data processing technologies in large-scale environments
5. · Expertise in the Scala programming language and familiarity with functional programming principles
6. · Prior experience with the Quantexa tool is highly desirable
7. · Comprehensive understanding of Apache Spark architecture, including RDDs, DataFrames, and Spark SQL
8. · Advanced proficiency in designing and developing data infrastructure utilizing Hadoop, Spark, and associated tools (HDFS, Hive, Pig, etc.)
9. · Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration via Kubernetes
10. · Proficiency in programming languages commonly employed in data engineering, including Spark, Python, Scala, or Java
11. · Knowledge of DevOps methodologies, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
12. · Experience with Graphana, Prometheus, and Splunk will be considered an added advantage
13. · Background in integrating and utilizing Elasticsearch for data indexing and search applications
14. · Solid understanding of Elasticsearch data modeling, indexing strategies, and query optimization techniques
15. · Experience with distributed computing, parallel processing, and handling large datasets
16. · Proficient in performance tuning and optimization methods for Spark applications and Elasticsearch queries
17. · Strong problem-solving and analytical capabilities with the capacity to debug and resolve intricate issues
18. · Familiarity with version control systems (e.g., Git) and collaborative development environments

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Foundational understanding of IT and Network systems will be necessary in design and technical assessments.
• Knowledge of Cyber-security issues and solutions will be an advantage.
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

We are looking for a talented Software Engineer with strong expertise in Python, Shell Scripting, Unix, and Automation. The ideal candidate is a self-starter who thrives in a fast-paced environment and can join immediately to contribute to mission-critical projects.

Key Responsibilities:

• Develop, test, and maintain Python scripts for automation and application development.
• Create and manage Shell Scripts for process automation and system management.
• Perform system administration and maintenance on Unix/Linux platforms.
• Design and implement automation workflows to streamline operations.
• Collaborate with cross-functional teams to gather and analyze requirements.
• Troubleshoot and resolve technical issues promptly.
• Ensure the security, reliability, and scalability of automated solutions.

• Min 5+ Years of experience as Software Developer
• Proficiency in Python programming, with a focus on scripting and automation.
• Strong knowledge of Shell Scripting
• Hands-on experience with Unix systems.
• Familiarity with automation tools and frameworks.
• Strong problem-solving and analytical abilities.
• Immediate joiner preferred

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 
• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 
• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 
• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 
• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 
• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Demonstrates relevant technical working knowledge to understand requirements.
• Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.
• Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
• Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
• Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
• Builder: Experience building and deploying modern services and web applications with quality and scalability
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

About The Role

We're looking for a curious and innovative Product Reliability Engineer to join our Middleware team at Visa. Here, you'll be part of a diverse group of problem-solvers who ensure billions of transactions flow seamlessly across the world's largest payment network.

What You'll Do

• Design for Reliability: Architect and implement solutions that keep Visa's middleware services running with Always On availability
• Automate Everything: Create intelligent automation for monitoring, deployment, and incident response
• Lead Investigations: Use your detective skills to solve complex technical puzzles and prevent future incidents
• Drive Innovation: Contribute to our evolution from traditional middleware to cloud-native solutions
• Collaborate Globally: Work with talented engineers across the world to build, support, and deploy middleware services.

Why You'll Love It

• Real Impact: Your code will help process millions of transactions, enabling commerce worldwide
• Growth Opportunities: Regular learning sessions, mentorship programs, and exposure to cutting-edge technology
• Work-Life Integration: Hybrid work model (2-3 days in office) with flexible scheduling
• Inclusive Culture: Join a team that actively promotes diverse perspectives and collaborative problem-solving

Your Experience & Skills

We encourage you to apply even if you don't meet every requirement. We value potential and enthusiasm over perfection.

Core Skills (Some combination of:)

• 3+ years of experience with modern middleware technologies. These might include (Tomcat, Apache, Springboot, SQS, JBoss, IBM MQ, IBM DataPower, Hazelcast, Flink, Connect Direct, SSL)
• Understanding of Linux/Unix systems, networking, cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and infrastructure-as-code tools (Terraform, Ansible).
• Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin).
• Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar.

Technical Areas You'll Grow In:

• Cloud & System Architecture: Design scalable, resilient systems across hybrid cloud platforms (AWS, GCP, Azure)
• AI/ML Operations: Support and optimize ML model deployment pipelines and monitoring systems
• Observability & Performance: Master advanced monitoring, tracing, and performance optimization techniques
• Automation & Intelligence: Build smart alerting systems and automated remediation workflows
• Distributed Systems: Design and maintain globally distributed payment processing systems

What Makes You Thrive:

• You're energized by solving complex problems
• You believe in automation over manual processes
• You enjoy mentoring others and sharing knowledge
• You're comfortable with ambiguity and rapid change
• You value building reliable systems over quick fixes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Advisor
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a customer-focused and detail-oriented Service Advisor to serve as the primary contact for our customers and workshop team, delivering exceptional, prompt, and seamless service while ensuring all automotive service and repair needs are met with professionalism and efficiency. The successful candidate will manage the entire service process, from initial customer contact to final vehicle delivery, ensuring that all services align with the brand’s high standards and foster a positive atmosphere that builds trust and ensures customer satisfaction.  

• Handle customer interactions and service consultations by warmly welcoming customers, actively listening to and understanding their concerns, utilising diagnostic tools and software to accurately identify vehicle issues, and providing clear and concise explanations of services, repairs, and maintenance procedures, while also supporting customer enquiries.
• Manage the overall service workflow to ensure efficient service delivery, including scheduling appointments, preparing accurate job orders and cost estimates with necessary services, parts, and labour, closely monitoring progress, proactively updating customers on their vehicle status, and effectively communicating any additional service requirements with both customers and technicians.
• Identify opportunities to recommend additional services and products, such as extended warranties, service packages, accessories, special offers, and promotions, to encourage customer adoption and support the achievement of aftersales targets.
• Review completed jobs with technicians to ensure that no details are overlooked and all services meet Porsche and industry standards before vehicle handover, providing a thorough explanation of the completed work to customers to ensure their satisfaction.
• Accurately document all work performed, including parts and labour, to maintain complete repair records, while overseeing the billing process to ensure accurate invoicing.
• Follow up on customer satisfaction surveys and resolve any complaints or issues promptly and effectively, collaborating with various stakeholders and crafting responses to achieve customer satisfaction targets.
• Stay updated on the latest automotive technical advancements, industry best practices and service procedures for Porsche vehicles

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Previous experience as an Automotive Service Advisor, particularly with a luxury car brand, is highly preferred.
• Proficiency in Dealership Management Systems and diagnostic tools.
• Detail-oriented with a positive attitude and a strong commitment to delivering a best-in class customer experience.
• Ability to work independently and collaboratively as part of a team, with excellent communication and interpersonal skills, and the ability to effectively interact with both internal and external stakeholders.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience
• Ability for a 5.5 day work week

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Manager
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a highly motivated and experienced Service Manager to lead our service team and oversee daily operations, ensuring the delivery of exceptional, timely, and seamless service. The successful candidate will be responsible for meeting all automotive service and repair needs with the highest level of professionalism and efficiency, driving team performance, upholding Porsche’s standards, and cultivating a customer-centric environment that fosters trust, loyalty, and operational excellence.

• Develop, manage, and implement strategies to ensure a seamless customer experience across all service touchpoints, while achieving service profitability, cost control, and KPIs, such as service efficiency, productivity, parts inventory turnover, customer satisfaction, and retention.
• Manage service operations to build long-term customer relationships, foster trust and loyalty to encourage repeat business, ensure efficient service delivery, and uphold compliance with brand standards, warranty policies, and government regulations, including workplace health and safety for both workshop and frontline employees.
• Drive revenue growth alongside Service Advisors by proactively identifying opportunities and recommending additional services and products, such as extended warranties, service packages, and accessories, to encourage customer adoption.
• Handle and resolve escalated customer concerns promptly and effectively, collaborating with various stakeholders to achieve customer satisfaction targets.
• Prepare, review, and analyse budgets, expenses, and other KPIs, while monitoring team performance and overseeing inventory to ensure parts availability, and maximising workshop efficiency, productivity, and utilisation.
• Collaborate with sales and parts teams to continuously identify ways to streamline operations and maximise efficiency and productivity.
• Lead, mentor, motivate, and develop the service team, including service advisors, technicians, and support staff, to foster a culture of excellence and high performance while ensuring continuous upskilling with the latest technological advancements, product updates, and industry best practices.

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Bachelor’s degree in business, automotive management, or a related field with relevant certifications or training in automotive aftersales management preferred.
• 5 to 8 years of relevant experience in service management role, preferably within a luxury automotive brand.
• Comprehensive knowledge of service centre management, customer service, technical services, automotive technologies, diagnostics tools, repair techniques, along with an understanding of industry trends, technological advancements, market dynamics, and regulatory requirements.
• Proficiency in Dealership Management Systems and diagnostic tools.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members.
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience.
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Willing to learn and work in a team.
• Professional presence and excellent communication skills.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• ·Windows OS (Must know Windows 10)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Data Engineer

Internal Code: A24122

This is a contract role - the engagement is from January 2025 to July 2025

This is a healthcare application:

• Mobile application (iOS and Android)
• Dashboard (React)

What will you do?

• Support the development and business teams in unit testing and archiving data, engineered features, and algorithmic inputs/outputs throughout the data pipeline and to support analytics.
• Proven experience as a data engineer/ data analyst in mobile app development projects and administrative dashboards.

1. Create unit tests throughout the data and algorithms domain:

• Work with engineering and business teams to implement wide-coverage unit tests of data and engineered features at different stages throughout the data collection and processing pipeline
• Create unit tests of inputs to and outputs from the algorithms that drive the clinical service
• The unit tests include validation of the inputs and outputs of black-box machine learning algorithms
• Establish a regular process to execute the tests and document their outcomes as a part of our product development and release lifecycle

2. Implement and refine mechanisms to continuously archive the state of algorithmic inputs and outputs:

• Implement a process of taking snapshots of data/features input into algorithms necessary to recreate their outputs/predictions at any point in the past during the service
• Communicate requirements to the software development team

3. Assist in the successful delivery of regular service analytics and reports:

• Support the business and analytics teams in their daily and weekly delivery of reports on data completion, user engagement, and algorithm actions by addressing any data quality and validation requirements.

What are we looking for?

• Bachelor's Degree in computer science, engineering, business analytics, technology, or a related field.
• Minimum of 2 years of experience in data engineering, data analytics, or data product management roles within the tech industry. Experience in healthcare is a plus.
• Ability to implement tests in Python.
• Experience in machine learning algorithms
• Good understanding of the validation requirements of an algorithmic product. Knowledge of healthcare regulation and auditing requirements is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a talented Cloud Engineer with expertise in Google Cloud Platform (GCP) to join our growing team. The ideal candidate will be responsible for designing, implementing, and maintaining cloud infrastructure and services on GCP. This role requires a deep understanding of cloud architecture, best practices, and hands-on experience with GCP services.

Cloud Infrastructure Design: Architect, design, and deploy scalable, secure, and cost-effective cloud infrastructure on GCP.

Automation and Scripting: Develop automation scripts to manage cloud infrastructure using tools like Terraform, Ansible, or Cloud Deployment Manager.

CI/CD Pipeline Management: Implement and maintain CI/CD pipelines to automate the deployment process and ensure smooth software delivery.

Security and Compliance: Ensure that the cloud environment meets security and compliance requirements by implementing best practices in identity management, data protection, and network security.

Monitoring and Optimization: Set up monitoring, logging, and alerting systems to ensure the health and performance of cloud resources. Optimize resource usage to minimize costs.

Collaboration: Work closely with development teams to provide cloud infrastructure support and to troubleshoot any issues related to cloud services.

Disaster Recovery: Design and implement disaster recovery plans to ensure business continuity in case of cloud service disruptions.

Documentation: Create and maintain comprehensive documentation of cloud architectures, configurations, and procedures.

Continuous Improvement: Stay updated with the latest GCP services, tools, and industry trends to continuously improve cloud infrastructure.

• Min 5+ Years of experience as cloud Engineer with expertise in GCP Cloud
• Extensive experience with Google Cloud Platform (GCP) services, including Compute Engine, Cloud Storage, Cloud SQL, Big Query, Kubernetes Engine (GKE), and more.
• Strong knowledge of cloud architecture and best practices for designing scalable, resilient, and secure cloud solutions.
• Proficiency in infrastructure-as-code tools such as Terraform, Cloud Deployment Manager, or Ansible.
• Experience with containerization and orchestration technologies, particularly Docker and Kubernetes.
• Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI.

The Service Solutions Director is responsible for positioning Dynatrace’s Customer Success strategies and increasing sales of Dynatrace’s Professional Services and Support offerings.  This highly dynamic role works closely with the Dynatrace Product Sales Organization through all phases of the sales process and ensures a successful handoff to customer facing post-sales teams.  The Service Solutions Director will build and mature collaborative relationships with the Dynatrace Product Sales Organization, as well as customers, to understand needs and objectives, gain trust, and ultimately position the appropriate post-sales offerings.  There is also a strong need for good partner alignment with co-delivery strategies, partner support strategies, etc.

The goal of this role is to help new and existing Dynatrace customers realize success and maximize value from the Dynatrace platform and accelerate further investment in Dynatrace.  The scope of post sales offerings includes Customer Success, Professional Services, Business Insights services, Education, and Support.

Responsibilities:

• Develops strong, trust-based relationships with product sales and post-sales teams.
• Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach. 
• Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement.
• Understand the Partners’ business and align Dynatrace Post Sales solutions to develop compelling ‘go to market’ propositions
• Develops relationships with Partners and delivers associated success strategies considering partner positioning.
• Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.  Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.
• Delivers post-sales offering and positioning enablement to the product sales organization
• Participates in RFP responses to customers addressing post-sales topics
• Tracks and owns service sales forecast, pipeline, and opportunity hygiene.  Reporting on a frequent basis to track both productivity and performance.
• Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions
• Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams.  Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning
• Provides unique skills and perspectives to cross-train team member peers
• Tracks and reviews regional post-sales revenue targets

Travel Requirements

• Occasional travel to client locations, Dynatrace offices and Dynatrace events may be required

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

We are looking for versatile, curious, and energetic Senior Staff Software Engineers who embrace solving complex challenges on a global scale. As a Senior Staff Software Engineer in the Issuing Solutions group, you will spearhead the architecture and design of a variety of projects. You will drive technical solutions that have a direct impact on the payment industry. The solutions you design will be large scale, always available, secure, fast, accessible, and globally ready with an impact measured in future years.

The Work itself:

• Deliver enterprise solutions at scale for Issuing Solutions and deliver the next generation of issuing platform.
• Design the most appropriate solution with well-understood trade-offs that meet business requirements.
• Propose new solutions to meet the fast-changing payments industry landscape.
• Play the main Lead role to understand high-level product requirements and help the team translate that to low-level engineering design for new features.
• Be able to come up with and evangelize architectural guidelines from an engineering standpoint to develop massively scalable, distributed systems.
• Review and recommend Visa and open-source/commercial libraries to deliver best-in-class software as per project requirements.
• Lead meetings and discussions with product and architecture teams.
• Lead and provide technical mentoring to a team of talented engineers and guide them on development and testing best practices.
• Leverage newer technologies and lead efforts to architect, design and implement/test various aspects of secure payment solutions.
• Understand and enhance coding guidelines and oversee code review processes.
• Review test strategy and test cases developed by test engineers to ensure optimum quality of solutions being delivered.
• Adhere to Agile/Scrum best practices and plan well in advance for sprint-based development and testing to ensure smooth releases on time and with high quality.
• Contribute towards team’s innovation agenda by leading efforts for participation in Hackathon and similar events through submission of unique ideas for payment solutions.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale.
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions.
• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++).
• Builder: Experience building and deploying modern services and web applications with quality and scalability.
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams.
• Experience in delivering enterprise-class, mission-critical, commercial, and scalable products.
• Hands-on development experience in backend technologies including JAVA, J2EE, SQL, Spring Framework, Spring Boot, MongoDB, JPA/Hibernate, Kafka, and RabbitMQ.
• Strong foundation in data structures, algorithms, problem-solving, and complexity analysis.
• Experience with Application Servers and Databases such as Tomcat and Oracle, with knowledge of MongoDB, Cassandra, or Couchbase as a strong plus.
• Understanding of multi-threaded concurrent programming and non-blocking IO.
• Knowledge of various testing methodologies (functional, integration, regression, penetration, and performance testing).
• Familiarity with common application security vulnerabilities (OWASP).
• Knowledge of Continuous Integration/Delivery, Test Driven Development, and microservices.
• Experience with container platforms like Kubernetes, Docker, and OpenShift.
• Knowledge of performance analysis tools like Riverbed and monitoring tools like Splunk and Opera.
• Strong leadership skills and the ability to influence and develop relationships with key partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Reporting to our Senior Practice Director, the Cloud Solutions Engineer is a strategic technology partner for our clients. You leverage your technical expertise and cloud engineering skills to support and manage clients' databases and cloud infrastructure, ensuring successful design, implementation, and migration of databases and applications while maintaining security and performance standards.

At Insum, the Cloud Solutions Engineer is a technical expert and collaborative problem-solver. You translate clients' business requirements into robust cloud architectures and solutions. Through your deep understanding of cloud technologies and database management, you support mission-critical environments and drive technological transformation for our clients.

Your main missions are:

• Functional Leadership & Technical Vision
  • Design and implement cloud infrastructures aligned with business needs and industry standards
  • Maintain a clear vision of infrastructure roadmaps and strategies while adapting to evolving client requirements
  • Create and execute migration strategies for workload transition to cloud platforms
• Technical Expertise
  • Master Oracle Database administration and cloud infrastructure management
  • Implement and maintain high availability and disaster recovery solutions
  • Support Oracle environments (databases and applications) within a 24/7 on-call schedule
  • Design and manage cloud-native solutions and application development
• Collaboration and Client Support
  • Establish transparent and regular communication with all stakeholders
  • Support clients during their business hours across different time zones (North American, European, or other)
  • Work effectively within the Infrastructure Support team
  • Manage client relationships and understand their technical needs
• Infrastructure Management
  • Monitor and ensure security of clients' cloud infrastructure
  • Perform database migrations and transformations
  • Implement best practices for cloud technologies
  • Support both on-premises and cloud environments

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

Position Overview:

We are seeking a highly skilled and experienced Performance Testing Engineer and Capacity Planner with 5-10 years of industry expertise. The successful candidate will be responsible for ensuring our systems and applications adhere to stringent performance and scalability benchmarks. This role demands a deep understanding of performance testing methodologies, capacity planning strategies, and the ability to conduct in-depth performance analysis and optimization.

Key Responsibilities:

Performance Testing: Architect, develop, and execute comprehensive performance test plans and scenarios to validate system performance against defined benchmarks.

Bottleneck Identification: Utilize advanced diagnostic tools to identify and mitigate performance bottlenecks across the application stack.

Capacity Planning: Perform detailed capacity planning to ensure that systems can handle anticipated load and provide data-driven recommendations for scaling.

Collaboration: Work closely with development, QA, DevOps, and operations teams to integrate performance testing seamlessly into the software development lifecycle (SDLC).

Results Analysis: Conduct thorough analysis of performance test results and generate detailed reports with actionable insights for stakeholders.

Performance Monitoring: Implement and utilize application performance monitoring (APM) tools to proactively identify and resolve potential performance issues.

Scripting and Automation: Develop and maintain performance testing scripts and automation frameworks using industry-standard tools such as Apache JMeter, LoadRunner, and NeoLoad.

AI and GENAI Integration with Performance Testing and Predictive Analysis:

We are seeking a professional to lead AI and GENAI integration with performance testing and predictive analysis. The role involves leveraging predictive analytics to derive valuable insights, with a strong emphasis on ensuring the accuracy and reliability of these insights through high-quality data and robust algorithms. The successful candidate will be responsible for developing and maintaining reliable predictive models, addressing the continuous challenges that arise in this dynamic field.

Root Cause Analysis: Perform root cause analysis on performance issues and collaborate with cross-functional teams to implement solutions.

Best Practices: Define and enforce best practices for performance testing, load testing, stress testing, and capacity planning across the organization.

Industry Trends: Stay abreast of emerging trends, tools, and methodologies in performance testing and capacity planning.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.
We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.
As a Full Stack Developer, you will design, develop, and deploy robust, secure, and user-centric applications while leveraging the power of cloud technologies. You will work across the entire tech stack, ensuring our applications are scalable, efficient, and aligned with business goals.

Location:

Singapore

Key Responsibilities:

• Develop Full-Stack Applications: Design, build, and maintain responsive front-end interfaces and secure, scalable back-end services.
• Cloud Integration: Leverage cloud platforms (AWS, Azure, Google Cloud) to develop and deploy cloud-native solutions, ensuring optimal scalability and performance.
• Collaborate Across Teams: Work closely with product managers, designers, and DevOps engineers to deliver seamless user experiences.
• Optimize Performance: Ensure applications perform reliably under high usage, implementing best practices for scalability and security.
• Innovate: Stay ahead of industry trends and bring new ideas to enhance our offerings.

• 8+ years in full-stack development with expertise in front-end frameworks (React, Angular, or Vue.js) and back-end technologies (Node.js, Python, Go, etc.).
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of CI/CD pipelines and DevOps tools.
• Proficiency in building RESTful APIs and microservices architecture.
• Familiarity with containerization (Docker, Kubernetes) and serverless computing.
• Experience with both SQL and NoSQL databases.
• Excellent problem-solving and analytical abilities.
• Strong communication skills to work effectively with cross-functional teams.
• Self-motivated, team-oriented, and driven to innovate.
• A natural curiosity for new technologies and trends in cloud computing and software development.

We are a global leader in sports vision technology, powered by a team that believes in failing fast, learning faster, and winning as a team. At Rapsodo, you'll thrive in a culture driven by customer focus, achieving more with less, and redefining what's possible. If you are eager to work independently while contributing to a dynamic, innovative, and passionate team, we encourage you to submit your application.

Do you thrive in a fast-paced, innovative environment? Are you excited to build cutting-edge technology in the digital asset space? At Flowdesk, we’re on a mission to revolutionize the crypto trading industry, and we want you to be part of this exciting journey!

Flowdesk is growing fast, and as a Backend Engineer, you’ll work closely with our Trading and Sales teams to build and scale our market-making infrastructure and our brokerage OTC platform using the latest cloud and deployment technologies. You’ll be part of a dynamic squad of 4/5 engineers, tackling exciting technical challenges and contributing to developing a leading infrastructure that integrates over 140 crypto exchanges.

• Enhance the reliability and performance of our infrastructure, ensuring it scales with our growth.
• Improve data acquisition channels, ensuring our systems are always fed with real-time, accurate data.
• Solve incoming technical issues quickly and efficiently, ensuring minimal downtime.
• Integrate new technical/financial microservices that will further strengthen our infrastructure.
  

> Our stack Typescript, NodeJS, Rust, Golang, GCP, Kubernetes

You can find a more detailed list here Flowdesk Stackshare

What We’re Looking For

• Programming experience with at least one modern language and the confidence to work on Typescript NodeJS (Go and Rust are a plus)
• Experience with test frameworks to ensure that our code is clean, reliable, and scalable.
• A track record of designing complex systems (architecture, design patterns, reliability, and scaling).
• Problem-solving mindset, able to tackle challenges and optimize solutions in a fast-paced environment. Nice-to-Haves
• Experience with web3 libraries (ethers.js, go-ethereum, etc.).  
• Familiarity with Hexagonal Architecture.
• Interest or experience in Financial/Capital Markets.

Company Culture and Values

At Flowdesk, our culture drives our success. Here’s how we live it

• Ambition, We aim to conquer an impactful place in the crypto ecosystem while representing French expertise. We're always moving quickly toward our goals.
• Caring, While speed matters, we believe in waiting for others to move forward together. That’s how we achieve success as a team.
• Ownership, If you believe in something, own it, make it happen, or at least learn from it.
• Humility, The final result is a puzzle built by everyone’s efforts—no one person takes all the credit.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top-of-the-range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30') Get to know Flowdesk and discuss your experience.
2. Take home assignment, A practical challenge to assess your technical skills.
3. Technical Interview with our Lead Backend Engineers SG (60'), Deep dive into your technical background and problem-solving abilities.
4. Culture Fit Interview (30') and Head of Interview (30'), Learn about Flowdesk’s culture and how we work.
   

We focus on conversations, not trick questions. These discussions will help you understand how Flowdesk operates and allow you to share your journey and what you’re looking for in your next role.

So... Ready to Join Us?

If you’re excited by the opportunity to shape crypto's future and directly impact our cutting-edge infrastructure, we’d love to hear from you! Apply today and let’s explore how we can build great things together.