5 days, 8.30am - 5.50pm

Salary: $3700- $4000

Address: Bedok

Job scope:

• To perform routine preventive work and site corrective maintenance
• Responsible for integration of both hardware & software work as well as implementation
• Carry out proper execution of the integration/engineering/maintenance work and QA Technical checks throughout project execution
• Handle application programme change management, hardware deployment management & documentation
• Meeting with clients, reports and documentation
• Capable of performing troubleshooting independently

Requirements:

• Diploma in Engineering or related discipline
• With software experience is a MUST
• Site maintenance and travelling is required
• Class 3 driving license preferred

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

• Prepare airfreight and seafreight quotation to customer and overseas agent
• Prepare monthly Tariff LCL and FCL for customer
• Follow-up quotation with customer
• Prepare spot rate to key account customer
• Assist operations team on shipment follow-ups
• Work closely with operations team to offer effective logistics solution
• Involve with the yearly tender preparation
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Familiar with shipping documentation and carriers
• Good knowledge in Dangerous Goods & documentation
• Previously with Operations/Customer service experiences would be an advantages

Summary:

• Under direction of Section Lead and Lead Assigned/ Senior Proposal Engineer), to coordinate and develop engineering proposal activities and deliverables including engineering manhour estimation, engineering schedule, and material take-off along with the engineering disciplines.

Responsibilities:

• To support in development of winning strategy and tactics, to coordinate and monitor engineering proposal activities, and to prepare deliverables in cooperation with Lead Engineer.
• To coordinate and follow up with regulatory issues affecting engineering proposal works including engineering quality, cost and/or risk and to ensure that engineering deliverables always comply with regulatory requirements and Company’s policies.
• To support LAE for allocation of the necessary resources on proposal work in coordination with Section Leads / Lead Engineer and to ensure that resources assignment to the project is well planned.
• To support LAE for coordinating with Engineering Section Leads to confirm readiness of engineering tools and software, enabling engineers to meet the expectations of the Project.
• For improvement of the productivity and competitiveness, to coordinate and monitor the review and improvement of work systems and processes by advising introduction of new technology/methods, raising professional standards, and acquiring better equipment.
• To review, update, and enhance engineering proposal practices, ensuring that appropriate follow-up actions are taken.

Qualifications:

• Minimum Bachelor or Master of Engineering.
• Minimum 10 years of relevant working experience in Oil and Gas or FPSO sector.
• Project Management Professional (PMP) preferred.
• Preferred Project engineer, lead engineer experience.
• Proficiency in MS outlook, Team and MS office skills.

Interested applicants are welcome to submit your MS Word resume to [email protected]

EA Personnel: R1109773
Agency No.: 07C3676

► Location: Marina One

► Permanent

About the company:

► Our client is a established and well known audio visual company.

Job Objective:

• Work closely with manufacturers and Engineers to implement and service audio visual and video conferencing solutions in accordance to company’s standards and best practices to meet customer’s requirements

Core Responsibilities:

• System configuration, Testing & Commissioning of Integrated Audio Visual and Videoconferencing solution.
• Conduct end user trainings to end users on how to use the Solution(s) implemented.
• Work closely with in house AV Designers and Engineers from different manufactures like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement full integrated solutions for venues like meeting room, lecture room, experience centre, command centre, auditorium, ballroom, etc
• Study the schematic drawings to understand the technical & functional requirements to implement each solution
• Assist in after sales services

Education Qualification:

• ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

• Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)
• Kramer Control System Designer (301), Kramer Control System Programmer (302)
• Dante Level 1 & 2, Cisco CCNT, CCNA

Experience:

Mandate

• Must have minimum 2 years of experience in System configuration, Testing & Commissioning for Audio Visual solution.

Good to have

• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.
• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc
• Experience in Crestron, Extron, AMX, Kramer automation programming will be an added advantage
• Experience in DSP programming will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref24#trustrecruit.com.sg or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Teah Yan Lin (Rolland)

EA Personnel Reg No: R23115528

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities for this position include:

• Broad-based, hands on knowledge and experience with various types of instrument and electrical systems, equipment and software
• Troubleshoot electrical and instrumentation maintenance issues and complete appropriate documentation
• Update and archive electrical prints, PLC programs, and operator interface software, necessary for the documentation of projects that have gone into production
• Update and archive electrical prints, PLC programs, operator interface software, necessary for the documentation of projects that have gone into production
• Design electrical control and communication systems for production equipment
• Coordinate the installation of electrical equipment by contractors and plant personnel to meet scheduled completion dates
• Carry out the effective delivery of electrical, mechanical and fabric maintenance to both plant equipment and building equipment on the Client’s sites

Desired experience for electrical maintenance engineer includes:

• Provide technical support to Maintenance for AC and DC electronic drives, Programmable Logic Controllers, and control systems
• Provide cost estimates for new projects and system upgrades
• Develop specifications for projects to assure completion of work on schedule with required materials and workmanship
• Assist Production and Maintenance in the start-up and operation of new equipment and facilities

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Job Responsibilities

1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.

2. Applies Hotel’s standard verbiage in all guest communications via PBX system.

3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.

4. Provides general assistance to callers enquire on Hotel’s products and services in a professional manner.

5. Administers the programming and executing of guests’ wake-up-calls.

6. Ensures that call log entries (e.g. IDD & Assisted Calls) are recorded and updated in a systematic and timely manner.

7. Assists in the dissemination of required information during emergency situation.

8. Updates and maintains Hotel’s telecommunication equipment inventory records.

9. Assists in the coordination of the repair/replacement of Hotel’s telecommunication equipment.

10. Assists in back-end reception administration duties such as releasing of credit card verifications, handling card verification disputes and coordination with UOB Bank on escalation cases etc.

11. Prepares and performs room reservation related administration duties such as room reservation correspondences, non-refundable reservation and no-show reservations.

12. Undertakes other duties as and when requested by the Front Office Management and Hotel Management.

Requirements

1. Fluent in both spoken and written English

2. GCE "O" level or equivalent

3. Knowledge of PMS Opera system is preferred

4. At least 1-2 years in hotel related industry, preferably under Hotel’s room division

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Our client is a global manufacturer of process measurement technology. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Establish and nurture connections with current and prospective clients, collaborators, and relevant stakeholders.
• Initiate and guide discussions on both general sales opportunities and technical/commercial aspects. Participate in regional marketing events and networking sessions.
• Collect and assess information on customer/competitor activities, products, and industry trends, preparing market intelligence reports.
• Collaborate closely with the product development team to meet client needs. Conduct presentations on products to existing and potential clients.

Requirements:

• Minimum Diploma in related field
• At least 1 year experience in related field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Assisting Department Manager on day-to-day operations and to be a good role model setting good example including managing and supervision his subordinates with positive attitude towards work, customers, company and profitability of the job at all times.
• Execution of his daily duties including planning of work-scope, personnel allocation; assess tool requirement, scheduling, assessment, execution of repair and service works on diesel engine and auxiliary equipment components of two/four stroke engines. Monitor progress and ensure works are carried out on time and budget to correct quality levels.
• Track and update work progress and delivery schedules for recon. components.
• Evaluate safe and efficient work procedures to recommend modified or new tooling or process
• Assist with the compilation and production of service reports, calibration reports, draft invoices and work specifications etc., including ISO work instructions, risk assessment and checklist for all works.
• Liaise with customers and class, agents and other involved parties as well as other Goltens departments, QC, Sales staff etc. during repair projects including techno - commercial aspects with sub - contractors and vendors on outsourced reconditioning and repair works.
• Provide on-the job training to assigned personnel, monitor to verify skill levels and actively participate in the development of Goltens personnel to improve the quality of work.
• Ability to involve in the counseling process as part of the discipline action in the case of violation of rules of your subordinates.
• Have self-discipline, ownership and be responsible in maintaining the workshop, plant equipment, tools in good order and ensure good housekeeping in all job locations are well upkeep at all times.
• Always be proactive, cultivate good and safe working practices at all times to your subordinates and others at all times.

Job Description

• Assist in supervising and coordinating M&E services work
• Attend project meetings; liaise and coordinate with clients, consultants, relevant authorities and sub-contractors on M&E issues.
• Manage M&E subcontractors’ submission of method statements, drawings, materials, samples, and work progress.
• Compliance with all necessary standards, code of practice and safety regulations;
• Handle any other ad-hoc duties and tasks assigned

Job Requirement

• Min Diploma / Degree in Engineering (Mechanical / Electrical Engineering / Construction / Building related)
• At least 4 year(s) of working experience in the related field is required for this position.
• Prefer with construction industry background.
• Work independently and liaise effectively with with sub-contractors and suppliers
• Good communication and Interpersonal skills

Job Summary

The Siri information intelligence team is creating groundbreaking technology for artificial intelligence, machine learning and natural language processing! The features we create are redefining how hundreds of millions of people use their computers and mobile devices to search and find what they are looking for. Siri’s universal search engine powers search features across a variety of Apple products, including Siri, Spotlight, Safari, Messages and Lookup. As part of this group, you will be doing large scale machine learning and deep learning to improve Query Understanding and Ranking of Siri Search and developing fundamental building blocks needed for Artificial Intelligence. This involves developing sophisticated machine learning models, using word embeddings and deep learning to understand the quality of matches. It also includes online learning to react quickly to change and natural language processing to understand queries. Taking advantage of petabytes of data and signals from millions of users and combining information from multiple sources to provide the user with results that best satisfies their intent and information seeking needs.

Key Qualifications

• 12+ years of experience in machine learning, retrieval and ranking for search, recommendation, or ads systems
• Mastery of two of following languages: Python, Go, Java, C++
• Excellent knowledge and good practical skills in major machine learning algorithms
• Excellent data analytical skills
• Good interpersonal skills
• Great team player

Description

• Design and build infrastructures to support features that empowers billions of Siri, Spotlight, and Safari users.
• Perform language processing, statistical analysis, and user intent analysis to support your hypothesis for how to improve product-outcomes.
• Leverage proprietary parallel data processing platform to process web scale data to deliver product features and improvements.
• Design & run/deploy various metrics and evaluations of features/improvements using a variety of tools like grading, logs processing, pre-launch and holdback A/Bs.
• Present results of analysis to team and leadership across Apple.

Education

• BS in Computer Science, Mathematics, Statistics, or a related field, or equivalent proven experience
• Masters/PhD preferred

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Job Description:-

• Prepare cost extimated base on customers specifications and drawing
• Prepare quotation and other administration works
• Propose the technical issue to customers through quote
• Technical support to sales team for new projects
• establish and maintain good relationship with customers and suppliers
• Update and maintenance master list

Job Requirement:-

• ITE / Diploma/ degree in Machanical Engineerng
• Must be able to read and understand engineering drawings
• Good knowledge of sheet metal fabrication industry or machining industry
• 5 years working experience manufacturing enviroment

Job Description

Seeking a highly skilled and experienced z/OS Systems Programmer to be responsible for providing technical support for IBM's z/OS operating system, RACF, zSecure, MFA and subsystems including JES2, and USS

Requirements:

• At least 8 years of experience working in a z/OS environment including experience with REXX, Assembler, COBOL, JCL, TSO/ISPF

• Install, configure, and upgrade z/OS and subsystems using SMP/E

• Monitoring system performance and perform system tuning

• Technical support for z/OS and subsystems including engagement of IBM and vendors for problem determination and resolution

• Experience with IBM z15 hardware and peripherals, able to perform hardware configuration changes using HCD/IODF

• Experience with system automation and scheduling tools such as IBM System Automation, Netview, IBM Tivoli Workload Scheduler(OPC).

• Familiarity and support of 3rd party software such as FileAid/Expediter, IBM Omegamon, RMF, ChangeMan

• Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA

• Provide process automation support and maintain SOP documentation

• Support backup/recovery and disaster/recovery planning and testing

• Support periodic system configuration reviews and audit reviews

• Strong communication skills and the ability to work collaboratively in a team environment

• Experience with zLinux and zVM will be advantageous.

Job Description

The Network Engineering team is responsible for the implementation of approved network architecture and designs.

Under limited supervision, the team assists in the planning, forecasting, implementation and identification of resource requirements for network systems of varying (moderate to high) complexity.

As a member of the team, you will develop and implement network enhancements while following corporate standards.

You will be sought after for recommendations for improvement and assists in staff development efforts.

DUTIES AND RESPONSIBILITIES
• Support triage, troubleshooting, and repair of production networks across Data Centre and elements. Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs. Engage with 3rd party vendors, OEMs, and field services to facilitate resolution.

• Services include server repair, circuit repair, and network repair - facilitating fault identification, isolation, troubleshooting of physical/logical issues, issue resolution, and configuration updates by following existing procedures.

• Escalate to Tier 2 and Operations Engineering leadership to resolve complex or high priority issues.

• Identify opportunities to improve processes, tools, or automate tasks.

• Assists in the development and documentation of technical standards and implements approved methods of procedure.

• Acts as a mentor to junior staff

• Adheres to industry specific local, state, and federal regulations, as applicable.

• Knows, understands and follows company policy.

• Proactively and consistently support all efforts to simplify and enhance the customer experience.

• Performs other duties as requested by supervisor

Requirements

1-5 years of experience.

Must have real world experiences managing and troubleshooting network –

specifically WAN networks globally (ideal) or country wide networks ( multiple locations networking )

• Technology brands to have experience of are Cisco, Arista (Cisco being the most important)

• Advantageous to have Linux experiences (1 year +, bonus if they have Linux type qualifications)

• In terms of their networking knowledge want to see o WAN / global routing protocol knowledge & experiences i.e. BGP, eBGP, WAN routing, end routing, edge networking, global routing experiences o CCNA (cisco qualification)

• Working environment experiences. Worked in or working in a operational environment / NOC (networking Operations Centre)

CCNA minimum, CCNP advantageous.CCNP

Job Description

Our client provides multimedia video cloud to world-wide users. Its video cloud is one of the world's largest and leading video platforms, providing media storage, transcoding and streaming services. Our Client is committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world.

The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities.

As a technical expert, you will be working closely with client's global video cloud R&D and engineering team to promote continuous optimization of products, tools, and processes.

Job Responsibilities

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Job Requirements

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.). Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred;

5. Experience in project management, video cloud related experience or enterprise integration experience is preferred;

Job Description

• In charges of Structural inspection and liaise with Resident Engineer,Resident Technical Officer and Subcontractores.
• Check through drawings and submit RFIS toconsultants.
• Prepare reports and material tests.
• Liaise with subcontractors,surveyors,and project site to make sure that project is carried out in time and smoothly.
• Arrange inspections with Resident Engineer/Resident Technicl officer.

Job Requirements

• Bachelor's degree in engineering (Civil) or equivalent
• Minimun 8 years of working experience in construction/MRT is preferred.

Please send your resume to [email protected]

软件QA工程师

职位描述

• 负责视频云多个业务线（企业直播、视频点播、图片处理等）的海外项目质量保障工作

• 主要负责产品需求测试，包括不限于：case编写、bug提交和修复验证、用户反馈跟进等

职位要求

• 大专以上学历，1年以上相关工作经验

• 在现有流程下独立完成负责模块的用例设计，并对质量负责

• 能通过测试工具和平台对线上问题进行简单的定位和分析

• 自己的任务能独立进行进度把控和风险评估

• 较好的沟通能力，能通过主动沟通推进问题的解决

Software QA Engineer

Job description

• Responsible for international product quality assurance work for multiple business lines of Video Cloud (enterprise live broadcast, video on demand, image processing, etc.).

• Mainly responsible for product requirements testing, including but not limited to: case writing, bug reporting and fix verification, user feedback follow-up, etc

Job Requirements

• College degree or higher in Computer Science , more than 1 year of relevant work experience in QA

• Independently complete the use case design of the responsible module under the existing process and take responsibility for the quality

• Troubleshoot and conduct root cause analysis of online issues through testing tools and platforms

• Independent progress control and risk assessment of assigned tasks

• Good communication skills, able to promote problem solving through active communication

Job Description

Our client provides multimedia video cloud to world-wide users. Its video cloud is one of the world's largest and leading video platforms, providing media storage, transcoding and streaming services. Our Client is committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world.

The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities.

As a technical expert, you will be working closely with client's global video cloud R&D and engineering team to promote continuous optimization of products, tools, and processes.

Job Responsibilities

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Job Requirements

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.). Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred;

5. Experience in project management, video cloud related experience or enterprise integration experience is preferred;

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Supervisor/Assistant CS Manager
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30am – 5.30pm, Saturday 8.30pm – 12pm)
• Salary Package: Up to $3,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain customer service standards and protocols.
• Manage and assist a team of Customer Service Executives in handling customer inquiries and complaints.
• Identify opportunities to improve customer service levels.
• Assist in the development and implementation of new systems, procedures, or working practices to improve customer service efficiency.
• Train and mentor new and existing team members.
• Handle escalated customer complaints and issues.
• Prepare and analyze reports on customer service performance and metrics.
• Participate in customer service improvement and customer satisfaction meetings.
• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support orders confirmation and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Minimum of 2 years of experience in Customer Service-related environment
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing and Production
• Position Title: Service Technician/ Technician
• Working Location: Islandwide
• Working Hours: 5 days (Monday to Friday, 9.00 am to 6.00 pm)
• Salary Package: Basic + Standby Allowance + Handphone claims + OT + Variable bonus
• Duration: 1-year contract (Convertible to Permanent Role)

Key Responsibilities

• To assist the Technical Supervisor with day-to-day troubleshooting, attend to breakdown problems, enhancement service for equipment.
• To upkeep and do preventive maintenance for parking equipment.
• Assist in resolving technical issues with customers and contractors.
• Other tasks as assigned by Management.

APPLY NOW!!!

• Minimum Professional Certification/ITE Nitec/Diploma (Technical) Engineering (Computer/Telecommunication), (Electrical/Electronic/Mechanical or equivalent).
• Posses valid Class 3 license with clean record (to drive a van).
• Van can be driven home.
• Willing to do standby duty and work after office hours.
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #53568 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781