Position Overview:

Halo Microelectronics, a developer of Analog and Mixed Signal Intergrated Circuits enabling energy-efficient smart systems is looking for experienced Layout Engineer to join the Singapore Design Team.

Responsibilties:

- Work closely with Design Team from chip planning to tap-out.

- Discuss with IC designers on the preferred device placement, device matching requirements, ESD and signal routing concerns.

- Configure foundry DRC/LVS rules and perform physical verification on completed layout such as DRC, LVS, ERC, Antenna, Density, ESD, LUP, EM, IR, etc.

- Run layout parasitic extraction in preparation for postlayout simulation and optimization.

- Ensure on-time delivery and high quality of layout design.

Qualifications:

- Diploma / Degree in Electronics Engineer or equivalent.

- Must have strong knowledge in analog layout verification flow (i.e. DRC, ERC, LVS, ANT etc) and usage of CAD layout verification tools such as Cadence, Mentor Graphics tools.

- Highly motivated, able to work independently and demonstrates strong troubleshooting and communication skills.

- Good team player.

Join Our Team as a Customer Service Admin!

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every interaction counts? If so, we have an exciting opportunity for you!

Our Company:

• Beauty Industry
• 5 Days, Wednesday – Sunday (10am – 7pm)
• Bukit Batok (West)
• Basic Up $2800 + AWS + Company Benefits

Job Responsibilities:

• Handle customer inquiries promptly and professionally.
• Schedule and manage customer appointments efficiently.
• Provide exceptional service and support to ensure customer satisfaction.
• Collaborate with team members to resolve customer issues and escalate when necessary.
• Maintain accurate records of customer interactions and transactions.
• Handle inventory and order processing.

Requirements:

• Minimum 1 year customer service experience.
• Proficiency in MS Office and Excel
• Knowledge in customer service software will be an added advantage.

If you're ready to join our dynamic team and make a difference in the lives of our customers, please submit your resume to [email protected].

We look forward to hearing from you!

Duties & Responsibilities

 Involve in the full cycle of development for reference board, modules and products.

 Design, simulate, develop and test electronic modules & systems containing various interfaces, including microcontrollers, SOC, wireless and power control sub system.

 Generate documentations regarding concepts, specifications, schematics, test reports, verification report etc.

 Work as a team and coordinate closely with Hardware, Marketing team and customers to deliver projects on time.

Requirements:

 Degree in Engineering with min 3 years of experience in electronics hardware design

 Good knowledge in digital & analogue circuits, audio system, power management, wireless & RF design or green energy technology

 Experience on detailed electronics design, implementation & testing of complex PCBAdesigns, Power integrity, design for test / manufacture & quality, wireless integration, etc.

 An initiative worker and perform under tight schedule

 Must be a good team player to work closely with software team

• Ensure that good safety and high quality of work are being carried out by the Contractor in compliance with the statutory requirements
• To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance with the Project specifications, construction drawings and Building Control Act and Regulations.
• To assist SRE in the management and control of a team of site staff or Resident Technical Officer(s)
• To assist SRE in administrative control on the site staff, instil and maintain discipline, and punctuality, keep daily records of staff attendance, and other matters concerning the site staff administrative matters.
• To oversee all aspects relating to the construction of the Project, keeping and submitting records.
• To provide full support and assistance, as and when directed by the SRE or client
• To check and assess temporary works by the Contractor to ensure that the works are safe and in compliance with all relevant Regulations.
• To ensure that the Contractor’s working procedure complies with the agreed method statement and relevant workplace safety and health regulations and to direct modification to the procedure, if necessary, to comply with the agreed method and safety and health regulations.
• To oversee Tunnelling works
• Any other Adhoc tasks are given by management

Requirements:

• Min 4 years of civil engineering experience
• Min 2 years of experience in various tunneling works
• Degree in Civil Engineering
• Accredited as a RE with a valid 2022/2023 IES certificate
• Accredited as a RE(Tunnel) with a valid 2022/2023 IES certificate
• comfortable with 56 hour work week

1. Drive analytic projects for all pillars of the bank’s treasury and markets department, such as bond analytics, news generation FX trading signals, product recommendation and customer hyper-personalization.

2. Implement and train AI/ ML models and optimize algorithm efficiency (GPU distributed computing, concurrent programming)

3. Write and refactor code into reusable libraries/ APIs/ tools, deploy machine learning ecosystems/ pipelines and perform sub-system integration as required.

4. Integrate solutions into enterprise MLOps ecosystem and automate CI/CD pipelines for model lifecycle maintenance and monitoring. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.

5. Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process

Required Experience

1. Bachelor/ masters in a quantitative discipline, such as Mathematics/Statistics, Business Analytics, Computer Science, Engineering, or equivalent experience.

2. Experience building scalable machine learning system architectures (microservice, distributed, etc.) and big-data pipelines in production.

3. Familiar with Linux OS, Openshift, Kubernetes for container-based deployment.

4. Demonstrable understanding and application of varied AI/ML concepts and models, their mathematical underpinnings, and trade-offs

5. Excellent software skills (Python, SQL variants) and knowledge in design patterns, code optimization, object-oriented programming.

6. Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.

7. Familiar with software development best practices and tools (Agile, Jira, Jenkins, Git)

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling project and customers

• Good working attitude and self-motivated

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Responsibilities:

• Develop new accounts and manage existing customers
• Evaluating sales potential and actively follow up with customers’ requirements
• Identify customers’ needs and offer technical solutions, training & application support
• Plan, forecast and materialize sales target

Requirements:

• Degree/Diploma in Electrical / Electronic Engineering with preferably 2 years’ of sales experience in the electronics industry.
• Preferably with technical background in areas relating to electrical/electronic equipment.
• Prior experience in Renewable Energy and Battery related applications experience will be a plus.
• Proficient in computer hardware and software
• Able to learn and assimilate new technology quickly
• Dynamic, Independent and able to adapt to multi-tasking environment
• Preferably have a car
• Willing to travel
• 5 days week (9.00 AM - 6.00 PM)

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

KONE Singapore is embarking upon an exciting growth phase and as such we are seeking Maintenance Technicians to join our team in Singapore.

You will work in a small group of technicians attending fault calls, completing escalator/elevator repairs and servicing an allocated maintenance run.

Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.

What will you be doing?

• Responsible for accurate and real-time back reporting of work performed to ensure accuracy of customer notification
• Responsible for maintaining excellent relationships with customers
• Perform maintenance, repairs and installation in collaboration with other Maintenance Technicians
• Manages daily workload with minimal assistance from Supervisor
• Effective communication with all stakeholders
• Ensure safety at all times
• Depending on seniority, you may be required to give training/coaching to persons nominated by the supervisor

Are you the one?

• Minimum Certificate in Electrical, Electronic or Mechanical Engineering
• Possesses a service mindset
• Able to work in a fast-paced environment

What do we offer?

• Career progression in opportunities within a global organisation
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills

Responsibilities:

• Take the lead and participate in the development and maintenance of software for equipments.
• Lead and particiapate in the coding, testing, and debugging phases of the developed software.
• Lead a team in the maintenance, review, and improvement
• Assist in defining the architecture of new designs and produce technical documents
• Engage with customers to understand requirements and create specifications.

Requirements:

• Min Diploma in Electrical/Electronic Engineering, Computer Science,or it's equivalent
• At least one year related working experience
• Demonstrate proficiency in Visual C# programming with WinForm applications
• Display familiarity with Modbus, EtherCAT fieldbus protocols, Winsock, and serial communications
• Exhibit familiarity with PLC programming (e.g., Omron) and various motion systems (e.g., IAI, ADLink).

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Analyze technical inquiries and evaluate client specifications
• Establish technical, application, and process design support.
• Prepare a quotation, including technical specifications and cost estimates for equipment or solutions, tailored to customer needs and budget.
• Develop a technical presentation for the customer.
• Communicate with the manufacturer or a representative to obtain an estimate.
• Collaborate with the draftsman to create the layout and process flow diagram or flowsheet.

Requirements:

• Min diploma in Mechanical, electrical, chemical or it’s equivalent
• At least one year related sales experience
• Prior sales experience in processing equipment/system is an added advantage
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

• Leadership and Guest Service Excellence: Guide the team to deliver exceptional service to guests by attentively addressing their needs, surpassing expectations, and ensuring satisfaction.
• Cleanliness and Order Maintenance: Uphold cleanliness and organization in assigned work areas by transporting used dishes to the stewarding area for thorough cleaning.
• Table Preparation and Sanitization: Prepare and sanitize tables for incoming guests while ensuring prompt and efficient delivery of orders to the kitchen production area.
• Hygiene Adherence: Strictly adhere to hygienic food service practices throughout all operations.

Benefits Overview:

• Annual Leave: Enjoy 14 days of annual leave.
• Work Schedule: Follow a standard 5-day workweek.
• Working Hours: Commit to 44 hours per week, with additional compensation for overtime.
• Incentives: Eligible for Profit Sharing Incentive and Variable Performance Bonus.
• Staff Meals: Receive 2 staff meals during each shift.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Overview: -

• Jurong Island -Transport Provided: Jurong East/Lakeside MRT
• Basic Salary: $3000 to $5000 + AWS
• 5 Working days - 8.00am to 4:45pm
• ジュロン島 - 交通手段提供：ジュロン
• イースト/レイクサイドMRT 基本給与：$3000 〜 $5000 + AWS
• 週5日勤務 - 午前8時から午後4時45分

Your Responsibilities: -

• Improve communication with Japanese vendors for design reviews, project management, vendor oversight, engineering standards, and support for spare parts and maintenance.
• Facilitate communication between the client and vendors, coordinating equipment meetings, preparing materials, and negotiating new equipment/parts purchases from Japanese vendors.
• Audit Japanese vendors, arrange schedules, and facilitate information exchange between vendors and the client.
• Schedule and lead design review meetings, prepare materials, and create documents for approval.
• Communicate with vendors, control project budgets, ensure quality, safety, and schedule adherence. Collaborate for equipment handover checklists.
• Qualify new vendors, conduct audits for existing ones, and compare for quality and cost control.
• Translate UMTES into English, create USPES based on requirements, and share with relevant sections. Provide training.
• Propose equipment and process modifications for improvement. Coordinate with vendors and assess modification results.
• Support spare parts management and maintenance by coordinating purchases, helping resolve equipment problems, and providing training for troubleshooting.

• 日本のベンダーとのコミュニケーションを向上させ、デザインレビュー、プロジェクト管理、ベンダーの監視、エンジニアリングスタンダード、および予備部品とメンテナンスのサポートに対応します。
• 顧客とベンダー間のコミュニケーションを促進し、機器会議の調整、資料の準備、および日本のベンダーからの新しい機器/部品の購入交渉をします。
• 日本のベンダーを対象に監査を実施し、スケジュールの調整、ベンダーとクライアント間の情報交換をサポートします。
• デザインレビュー会議のスケジュール調整、資料の準備、および承認のための文書の作成を担当します。
• ベンダーとのコミュニケーションを行い、プロジェクト予算の管理、品質、安全性、スケジュールの順守を確認します。
• 機器引き渡しのチェックリストの作成に協力します。
• 新しいベンダーを認定し、既存のベンダーに対する監査を実施し、品質とコストの管理を比較します。
• UMTESを英語に翻訳し、要件に基づいてUSPESを作成し、関連セクションと共有します。トレーニングを提供します。改善のための機器およびプロセスの修正を提案し、ベンダーと調整し、修正結果を評価します。
• 予備部品の管理とメンテナンスをサポートし、購入の調整、機器の問題の解決、トラブルシューティングのトレーニングを提供します。

You will need: -

• Experience studying or working in Japan, demonstrating a solid understanding of Japanese working culture.
• Fluency in Japanese is necessary for communicating with our vendors in Japan.
• Diploma/Degree in Automation, Electrical Engineering, Mechanical Engineering, Chemical Engineering or equivalent
• 2-5 years of relevant working experience

• 日本での学習または仕事の経験があり、日本の労働文化に理解があることを示します。
• 日本のベンダーとのコミュニケーションには、日本語の流暢さが必要です。
• 自動化、電気工学、機械工学、化学工学または同等の分野でのディプロマ/学位を有しています。
• 関連する実務経験が2〜5年あります。

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Responsibilities

• Support Microsoft Dynamic Navision ERP system, and produce Jet Reports
• Support and implement new EDI solutionsand applications. Develop and maintain EDI integration using XML
• Hardware and software installation and maintenance

Requirements

• Min Diploma in IT
• Ideally experience in hardware and software installation and maintenance
• Must be strong in Navision Application support in manufacturing (Inventory, warehouse management, production), finance, purchasing, sales support
• Web development knowledge an added advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.
• Visualise, interpret, and report data findings and may create dynamic data reports as well.
• Minimum total three years’ work experience
• At least a Bachelor’s degree

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

PRODUCT AREA

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Qualifications

JOB RESPONSIBILITIES

• Design and ship backend infrastructure features.
• Work closely with Product Management, User Experience, and User Experience Research teams to iterate in a novel and exciting product space.
• Work with collaborators and teams across Google.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 3 years of experience in software engineering or related technical field.
• Experience in software development in Java, C/C++, Python, or Go.
• Experience collaborating within and outside of the team and across sites.

PREFERRED QUALIFICATIONS

• Experience in computer science, data structures, algorithms, and software design.
• Experience in payments industry.
• Experience in backend infrastructure.

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

The Opportunity:

Adecco is partnering with a client in the luxury FMCG industry and they are looking for a Customer Service Executive to join their team! Reporting to the Customer Service Manager, the successful candidate will be managing all order processing and logistics coordination until fulfillment to the customers for the travel retail sector.

• Permanent role
• Work location: Pioneer (2-way company transport available at Boon Lay, Jurong East, and Outram MRT station)
• Work hours: Mon - Fri, 9am - 6pm
• Luxury FMCG industry
• Basic salary up to $4,200 / month + AWS + VB

The Job:

• Ensure orders are processed and shipped to customers on time
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders
• Ensure optimum product availability in the warehouse prior to order fulfillment
• Issue invoices & other shipping documents to customers
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary

The Talent:

• Diploma holder in Supply Chain, Logistics, or equivalent
• 2 years of customer service experience, preferably in the consumer goods industry
• Strong communication skills to liaise effectively with diverse levels of stakeholders
• Proficiency in SAP/Excel (Pivot Table and VLOOKUP) is a plus

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Responsibilities:

• Design cloud systems using services like AWS, Microsoft Azure, or Google Cloud based on client needs.
• Configure, implement, and manage cloud platforms.
• Incorporate external initiatives into the system.
• Oversee and resolve issues with programs on Windows or Linux systems.

Requirements:

• Diploma or Degree in Information Technology or equivalent.
• Minimum of 2 years’ experience designing or configuring Windows or Linux servers.
• Added experience in DevOps and CI/CD techniques is advantageous.

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• To report and assist Project Manager (PM) on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals.
• To assist Project Manager in project planning, implementation and to coordinate all construction works on the project site are in accordance to the master and detailed work program.
• To prepare, plan and submit project related documents, such as schedules, method statement, design plan, risk assessment, monthly report, etc.
• To supervise the execution of the construction works and ensure that the works are carried out in accordance with contract specification/bills of quantities, construction drawings, company’s quality standards, Environmental, Safety & Health (ESH) practices and all other contract documents.
• To coordinate and liaise with Client’s representatives, relevant Authorities, Consultant, Subcontractors, Suppliers, etc. on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.
• To liaise with client or consultant for site inspections, submission of necessary technical reports and ensure necessary records are maintained at site. Assist Contract department (QS) in verifying progress payments and claims from Contractors.
• To attend regular meetings with Client’s Representative, Consultants and/or Contractors and ensure the progress is on schedule.
• To establish proper and effective document control system, maintain & conduct reviews of detail design drawings, project documents and specifications.
• Any other duties that may be assigned from time to time.

Requirements

• Degree recognised by Singapore Professional Engineers Board (PEB) in Civil Engineering or equivalent with 3 to 5 years of working experience in the construction industry.

Responsibilities:

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Root cause investigation and resolution for complex problems.
• Documentation experience - Technical design, Unit test scripts, Code migration document.
• Work closely with functional heads, stakeholders to understand the requirements and deliver solutions.

Requirement:

• 4 to 5 years’ experience on OFSAA - Profitability Management and Fund Transfer Pricing.
• Knowledge of Dimensions, Hierarchy, post load transformation changes, OFSAA - Services, Batch executions etc.
• Knowledge of Erwin data model changes.
• Experience on SQL, PL/SQL, and Unix shell scripting.
• Experience with Schedulers – preferably Control M.
• Minimum 2-3 implementation experience.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Job Description:

• Ensure active risk management and meet all regulatory and internal compliance expectations relating to the role.
• He/she will be working in a DevOps team with the expectation to have direct user contact providing both technical and functional analysis support.
• In line with regulatory requirements, the incumbent will be involved in development tasks in addition to providing support.
• Actively participate and support the head of the team to regularly review and improve team practices to optimise efficiency and productivity.
• Provide best of class support to the business and user community of Front Arena and associated systems
• Proactively manage issues raised and escalated to the team by providing timely resolution and feedback
• Ensure systems are behaving in a stable state by performing general system checks and maintenance tasks
• Perform technical as well as functional analysis on issues through a combination of system behaviour,log files and scripts.
• Contribute to the development of Front Arena to improve the application’s functionality and stability
• Plan, test and deploy code releases.

Key Requirements:

• At least 2 years of experience as Python developer and experience in SQL, Java and scripting and Devops.
• Good to have at least 2 years of experience as Front Arena developer in, ACM, AEL ADFL
• At least 2 years of experience in structured products issuance, trading, and life-cycling.
• Business knowledge of most asset class spanning Equity, Fixed Income, Precious metals and its derivatives covering trading, sales, execution and financial instruments
• Basic understanding of service/application functionality related to trading, riskmanagement, life cycle event handling and reporting
• Technical knowledge of Microsoft Windows Server, MSSQL and Citrix