Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/Refrigeration product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

5 Days | 9am - 6pm

Salary: Basic $3,500 - $6,500 (Depending on experience)

Address: Fortune Centre ( Bencoolen MRT )

Requirements

• A good degree in Civil / Structural Engineering from a recognized University.
• Minimum 3 years and above of working experience in a Civil & Structural consultancy firm. (Engineer with six years and above of working experience will be considered for a senior position.)

Roles & Responsibilities

• Undertake design development and detailed designs
• Attend site/project meeting with client, consultants and contractor
• Familiar with engineering software and latest code of practice

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description

• greet and lead the guests to their seats
• serve food & beverage according to the guests orders efficiently
• assist in table set-up and proper handling of equipment
• monitor the quality of all food & beverage items served
• present the menu, make recommendations and push restaurant sales
• attend to the guest complaints and refer the issues to superior so that service recovery can be done immediately.

Job Requirement

• Service-oriented and positive attitude
• Good team player
• Able to work shifts including weekends and public holidays

Responsibilities:

• To advertise and close deals on solution services to clients.
• To provide excellent customer service by providing easily accessible information.
• Actively pursue new business opportunities and cultivate positive relationships with current clients.
• Demonstrate the capability to succeed in a sales setting and meet the company's sales goals.

Requirements:

• Min diploma in Mechanical, Electrical, Electonics Engineering or its' equivalent
• At least one-year related sales experience
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

● Assist in coordinating jobs for service department and liaising with all parties involved with servicing

● Attend to customer enquiries as well as arrangement of appointments

● Maintain work report database and all related data entry

● Quotations, billing of completed jobs and monitoring of service assignments.

● Follow through with Preventive Maintenance contracts

● General administrative office duties and technical activities

Job Qualification

• Basic analytical skills
• Proficient in MS Office
• Excellent Interpersonal & communication skills
• SAP B1 an advantage

Japanese MNC

Salary $2500-$2800+$500

Location: Ubi

Industry: Electronic Component Manufacturer

Monday to Friday 8.30am to 5pm

Requirements

• Electro-mechanical engineering background preferred and the company will provide necessary training for the candidate to assume this position
• Ability to travel at short notice to S.E. Asia and other markets as required by the superior

Job Roles

Technical aspects

• To inspect, service and maintain our company’s crimping tools, machines and equipment to ensure they remain in tip top condition prior to shipping to our customers
• Provide on-site after-sale service such as repair, replace spare parts and provide technical education to the customers who may encounter technical issues when operating our crimping tools, machines and equipment
• Troubleshoot, analyse and recommend service or repair methodology on the crimping tools, machines and equipment to the customers whenever there is a technical breakdown affecting their production operation
• Overhaul and inspect conditions of crimping tools, machines and equipment returned by the customers
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts

Job Requirements (highlighted ones are critical & must have)

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Front Office, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Project Manager assist their Engineering team for the next phrase of their business.

This Project Manager would be responsible for :

• Responsible in managing technical and commercial scope and provide a coherent engineering package to obtain fully approval from customer and end-user on schedule
• Responsible in ensuring selected systems and or equipment in accordance with contract, specification and performance requirements
• Responsible in managing internal team and external vendor to ensure deliver projects on schedule
• Responsible in managing and controling internal labor cost charge to project
• Responsible in understanding technical specification and commercial terms of contract. Manage contracts and customer expectation
• Responsible in project risk management
• Responsible in managing full lifecycle of projects from tender review at final stage to completion of project defects liability period.
• Handling management of contract to manage customer expectation
• Any other adhoc duties required

Requirements

• Minimum degree in mechanical, electrical or chemical engineering or relevant studies
• Minimum 5 years related project management experience in water treatment, Petrochemical/ Chemical; Marine or Offshore Industries
• Registered Professional Engineer (PE) or Chartered Engineer is a must

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description

• Industry/ Organization Type: Consulting Firm (Construction)
• Position Title: Engineer Consultant (Civil / Technical)
• Working Location: West (Nearest MRT: Jurong East)
• Working Hours: 5 days (Mon to Fri - 8:30 AM to 6:30 PM)
• Salary: Up to SGD 3500+ Bonus
• Duration: Permanent Role

Key Responsibilities

• Prepare reports, writes ups, design calculations and technical specifications;
• Prepare 2D/3D drawings;
• Planning and overseeing projects;
• Feasibility and technical studies including site investigation;
• Site inspection and investigation when required (working time to suit project requirement);
• Liaising with client, authority, architect, engineer, contractor and supplier for coordination and to resolve design and development issues;
• Conduct research and data search (physical and electronic) on topics and Capstone Project (in-house or with other tertiary institutions);
• Ensure project compliance with latest Code of Practice and legal requirements;
• To attend training courses arranged by the company.

APPLY NOW!!!

• Bachelor of Engineering (Civil & Structural Engineering);
• Recognised by Professional Engineer Board Singapore (PEB); Other Built Environment Degrees (Degrees in Building, Environment Engineering, Architecture etc.) will be considered;
• Able to operate fluently on Microsoft Office applications (Word, Excel, PowerPoint, Outlook, MS Project);
• Able to perform engineering hand calculation to BS and/or EC code of practice (BS 8110, BS 5950, EC2, EC3 and EC5) is an added point;
• CAD skills (BIM capability with point cloud processing preferred);
• Willing to travel and station overseas.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65005 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Responsible for technical support to Sales and Project Managers in meetings, presentations, and technical discussions with customers.
• Recommend development topics and internal projects and suggest improvements to work processes and department operations.
• Ensure that the specification offered to the customer are within the capability, competence, and capacity of the company.
• Prepare technical calculations and documents; process simulation; sizing and design of equipment; control philosophy and associated documentation; instrument selection and process data; plant operating instructions; functional description, lists, and others.
• Perform plant start-up, commissioning, and plant troubleshooting, including data collection, analysis and reporting, fulfilling guarantee test-runs and obtaining plant acceptance from customer.

Requirements:

• Degree in Chemical/Mechanical Engineering.
• At least 5 years of experience in Petrochemical/Chemical field.
• Good process design knowledge – process plant engineering experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• To lead a group of Production Technicians in the safe and smooth running of the production.
• To assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost-efficiency.
• To troubleshoot plant/equipment/quality issues and recommend counter-measures.
• To monitor and ensure plant equipment integrity and reliability.
• To assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• To train and develop team members.

• Applicants should possess a Degree in Chemical Engineering or its equivalent
• Applicants should have knowledge of process control and troubleshooting, and hands-on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, ability to take the pressure, and able to communicate well with other

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,300 with AWS + Bonus
• Chemical Manufacturing Plant, Jurong Island
• Transport Provided at the designated area
• 12 Hours shift role (8am - 8pm/ 8pm - 8am)

Job Descriptions

• Maintain cleanliness and hygiene in the dining area, ensuring tables, chairs, and utensils are clean and presentable.
• Provide excellent customer service by greeting and seating customers, taking orders, and addressing any inquiries or concerns.
• Deliver food and beverages to customers in a timely manner, ensuring accuracy and presentation.
• Assist in clearing tables and resetting them for the next customer, maintaining a clean and organized dining environment.
• Collaborate with the kitchen team to ensure smooth communication and coordination between the front-of-house and back-of-house operations.
• Adhere to all company policies and procedures, including health and safety regulations, food handling guidelines, and sanitation practices.
• Support and assist fellow team members when needed, fostering a positive and collaborative work environment.

Job Requirements

• No requirement

Working hours

• 5 days work week, 44 hours

Responsibilities

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost and scope

• Manage and oversee project documentations and subcontractor matters

• Perform system setup and resolve technical issues

• Setup and configure TCP/IP Network System

• Conduct testing and commissioning

• Ensure all system activities are properly documented

Requirements

• Diploma in Mechatronics/ Electrical/ Electronics / Computer Science / Computer Engineering in Information Technology, Information Systems, IT Security or Equivalent

• Good interpersonal skills, strong organizational and coordination skills

• Knowledge in any of the following will be a strong plus:

a) Proficient in Networking and Windows OS

b) Setup and install Physical Security System, e.g. Access Control System, CCTV System, Intrusion Detection System, etc.

• Able to perform work independently and a team player

• Able to work on weekends and after office hours, if required.

• Able to work in outdoor environments, if required.

• Minimum Class 3A vehicle licence

Licence No: 12C6060

Location: Woodlands

Basic $3000-$3800

Have AWS & Bonus

General Purpose/Scope

• Support in process improvements, customer returns, cycle time reduction and scrap reduction initiatives.

Essential Job Duties

• Work closely with Process/Manufacturing Engineer to monitor and improve the process capability.
• Ensure the scrap, production yield and cycle time reduction targets are met.
• Review process issues, NCR and conduct failure analysis.
• Updating of Manufacturing work instructions/routers.
• Participate in cross-functional teams on various improvement projects.
• Conduct Evaluations/Special Build Request.
• Support QA for failure analysis and identification of corrective action for customer returns and internal CAR’s.
• Preparation of the failure analysis report on customer return parts.
• Co-ordinate and expedite First article build with Production.
• Participate as a team player in maintaining a conducive, healthy & safe work environment.
• Maintains good housekeeping, safety and discipline in work area.
• Hands-on experience in assembly of prototype module.
• Perform other duties as requested by management.

Requirements

• Diploma in Mechanical/Mechatronics Engineering is preferred
• 3 to 5 years working experience in manufacturing environment

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Our client is an established company specialising in Industrial Measurement Equipment Industry. They are expanding and growing at a fast pace and now looking to hire a Sales Engineer to support the growth. They are located in the West– easily accessible.

Responsibilities of Sales Engineer:

• Oversee the entire sales cycle, from initial discussions with customers to post-sales support.
• Efficiently handle technical inquiries and quotation requests, providing prompt and accurate responses to customers.
• Conduct engaging technical presentations to illustrate product features and benefits to existing and prospective customers.
• Continuously enhance your product knowledge and selling skills to deliver premium customer service that sets apart from competitors.
• Achieve sales-related Key Performance Indicators (KPIs), including sales targets and visit targets.
• Initiate activities and perform necessary duties to drive business advancement.

Requirement:

• Diploma in Engineering
• Minimum 1-2 years of working experience in a related field is required for this position
• Overseas travelling opportunities

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Kiosk Service Crew (Central / Halal Establishment / Full Time & Part Time)

Location: Kopi & Tarts @ Funan

Operational Hours: 7.30AM to 7.30PM daily

Basic Salary: $1600 + Incentive + Allowances + OT (Gross can up to $2700 and above)
Part Time: $10/hours (minimum 22 hrs per week)
Working hours: 8 - 9 hrs each day (split shift); 5 days work week; up to 44 hrs each week.
Working Location: Kopi & Tarts @ Funan

Job description:

• Taking orders, cashiering & coffee making duties
• Prepare food and beverages according to Standard Operating Procedures (SOP)
• Assist in daily operations of the store
• Ensure cleanliness of the store
• Perform simple baking and light cooking at the premises
• Ensure compliance with SFA safety & hygiene standard and MUIS Halal requirements.

Key Benefits:

• Progressive Annual Leave
• Birthday Voucher
• Shift Allowance
• Performance and Stay-On Bonus
• Employee Referral Program
• Medical Reimbursement
• On-Job Training Provided

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Must be able to work on Weekends / Public Holidays / Shift Work
• WSQ Food Safety Course Level 1 certification will be an advantage

Whatsapp 97857150 / 9296611 for more information

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Sitting within Data & Technology Architecture department, ICT Infrastructure Engineer is responsible:

• Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity, and capacity requirements.
• Translate business requirements into infrastructure design
• Work with service providers to design, develop, deploy, and configure infrastructure to meet resiliency, availability, and data integrity needs
• Ensure compliance to Authority Technical Architecture and SG-TRM, as well as IM8 and Authority IT Policies
• Manage Infrastructure projects and services to support application systems environments
• Request to provision new VMs for new systems
• Manage system architecture, resource planning, infrastructure performance, and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications
• Main infrastructure single-point-of-contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance, and infrastructure performance testing
• Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to the Operations Engineer upon commissioning and completion of PGP
• Support Operations Engineer on Infrastructure and Systems
• Assist in Infrastructure Architecture review, support, and endorsement Review Hardening standards for OS, database
• Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing, and commissioning of infrastructure components)
• Understand systems operations environment is expected
• Familiar with API product and configuration for pub/sub and encryption highly preferred.

What we are looking for:

• Tertiary Education in relevant fields is preferred.
• Hands-on experience in relevant fields such as Windows, Linux RHEL and AIX OS,OS virtualisation technologies, SAN storage, and/or databases.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Ability to analyze and identify comprehensive solutions considering all functional implications while developing a workable solution.
• Results and customer-oriented
• Team player with organization and people-handling skills.
• ·Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Our Client is a leader in the Energy Manufacturing industry in Singapore. Due to their current expansion plan, they are looking for an Electrical Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsible of Electrical Engineer:

• Resolve plant faults by performing troubleshooting and conducting root cause analysis.
• Implement approved plant improvement projects and generate technical specifications for equipment parts and work services. Initiate requisitions when necessary.
• Conduct scheduled plant inspections based on the maintenance regime and carry out plant maintenance activities.
• Supervise maintenance contract works and develop work procedures for all maintenance tasks.
• Prepare comprehensive reports on a weekly and monthly basis, covering activities, overhauls, technical matters, and trips.
• Any ad-hoc duty as assigned

Job Requirements:

• Min degree in Electrical Engineering or equivalent
• Min 5 years of experience in similar industry/ high voltage power system

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Job Description & Requirements

• Assist Principal Project Manager (PRPM)/ Senior Project Manager (SPM)/ Project Manager (PM) in day-to-day management of the contract
• Advise the PRPM/SPM/PM on site quality and safety issues.
• Determine any non-conformances on works
• Liaise with Contractor to rectify any non-conformances and document them properly
• Ensure that decisions on site issues are conveyed to the Contractor within a reasonable time frame.
• Ensure that works are carried out according to specifications, drawings and programme withoutcompromising on quality and safety quality and safety matters and suggest quality improvement measures for implementation on site
• Supervise installation of instrumentation and monitoring of instrumentation
• Lead a team of supervisors to ensure full time supervision of works on site
• Any other ad-hoc tasks assigned by supervisor /client

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 5 years relevant experience in project/construction environment
• Proficient in relevant software programmes for planning and project workPro-active team player with good analytical and communication skills

Required to have at least 2 years of viaduct and/or flyover construction

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Service Reliability Senior Administrator - Riot Operations Center

The Riot Operations Center (ROC) manages the 24x7 monitoring and response components of Riot's player-facing services. We are the first line of defense when things go wrong with any of our live services. We leverage technical familiarity with best-practice processes to rapidly remediate incidents. The team helps to create and mentor other Riot teams on best practice in alerting, monitoring, and operational processes.

As a Service Reliability Senior Administrator, you will work closely with the Live Operations team and Riot globally to establish and maintain a high-performing and highly available game service for players. You will monitor and support all aspects of LIVE production environments, development environments, and general system needs. Your technical skills and grasp of system integration will help you diagnose and communicate potential issues to Rioters and the community, improving the quality of the player experience. You will be a craft expert in operational and triaging skills. You can also be involved in projects which help contribute to improving overall service quality in the incident management and observability problem spaces.

Responsibilities:

• Triage and investigation of live incidents
• Execute technical return to service actions in a fast-paced, distributed systems environment specifically microservices to quickly restore service and protect player experience
• Monitor the health of Riot’s distributed services using observability tools, identify gaps with alerting, runbook steps, processes or tools
• Runbook execution and maintenance to keep documentation up to date
• Onboarding new team members
• Provide support, coordination during major launches, events and release deployments
• Contribute to project work with some guidance to develop automation scripts, utilities and new processes to continuously improve the incident management process
• Document details of incident response as needed to identify problems and improve overall incident management/response
• Participate in post-incident RCA meetings as required

Required Qualifications:

• Computer Science/IT Systems/Information Technology diploma or equivalent
• 2+ years of Service Reliability Administration or equivalent role (System Analyst, System Administrator/Engineer, Live Operations, Network Administrator, NOC Engineer etc)
• Experience with incident management and have good understanding of ITIL processes
• Familiarity with the core concepts of operating systems, networking, SDLC and Agile methodologies
• Good troubleshooting skills with triaging incidents in a high-capacity, high-availability and highly distributed environment
• Experience with the following tools/platforms:
  • Monitoring solutions eg: Datadog, NewRelic, Nagios, Elastic Search, Grafana
  • Event management tools eg: BigPanda, Moogsoft
  • ITIL-based Ticketing systems eg: ServiceNow, JIRA

Desired Qualifications:

• Computer Science/IT Systems/Information Technology degree or equivalent
• Understand relational databases like MySQL, CI/CD pipelines, especially Jenkins
• Experience working on deployments in a live environment is a plus
• Experience working in container-based ecosystems like docker and with a container scheduler like Kubernetes, Amazon EKS/ECS or GKE
• AWS Cloud Services experience/certification/training or equivalent, Linux+ and Network+, or equivalents
• Experience building automation scripts/utilities/jobs using either Python, Powershell, JavaScript or Bash
• Familiarity with Site Reliability Engineering (SRE) principles and best practices

Responsibilities

• Creating and sustaining both new and existing vision applications.
• Analyzing requirements, evaluating samples, conducting hardware tests, performing image analysis
• Designing software, coding, testing, integrating and documenting
• Providing customer or end-user training.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science,or it's equivalent
• At least one year related working experience
• Proficient in software programming using C# with Microsoft Visual Studio.
• Experience in the design and implementation of PC-based software for the development of automated machinery is advantageous.
• Familiarity with Microsoft C++

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.