Requirement

• At least 2 years or more of relevant experience

• Skills on Visual Basic Analysis, Power BI, Coding/scripting in office and data automation

Responsibilities

• Responsible for designing and implementing automated solutions to improve the quality of our operation processes, research and develop new technologies

• Manage automation software development projects, develop and maintain automation software standards, and gather business requirements, perform feasibility studies, and prototype solutions

• Creation of automation prototypes

• Trouble-shoot and resolve automation projects issues

• Process and document automation test plans

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

• Overall in-charge for PMIC, Mixed Signal & RF IP Test characterization, Test code development and Test Platform Enablement.
• Liaise closely with test engineering team and production support team to drive debug activities and data correlation with ATE.
• Deliver detailed status reports at each phase, test limit (guard band) generation and summary reports.

Requirements:

• Degree in Electronics/Electrical Engineering or equivalent.
• At least 5 years of characterizing mixed signal IP & RF experience with lab equipment such as Spectrum Analyzer, Digitizers, High Speed Serial Data analyzers, etc.
• Proficient in Embedded C/C++, LabVIEW, FPGA development.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

F&B Executive

Working hour: Mon to Fri (8am to 6pm)
Working location: MBFC [Downtown / Raffles Place MRT]
Salary range: $2,400 - $2,800

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.
• Degree in hospitality or related field is preferred but not required.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquiries of patients and visitors including phone enquiries.
• Perform wheelchair cleaning

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Patient Service Associate

• Customer Service
• Handle patients enquiries and complaints
• Registration of patients
• Handle appointment booking
• Assist medical professionals in the work place

Pharmacy Assistant

• Picking and packing of medications
• Checking of medications order
• Administrative work

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

This is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.

Manager - Customer Service & Billing

1. Report to Head of Department, lead a customer service team in the third-party logistics warehouse department.
2. Integrate management direction into strategy and seek continuous improvement deliverables in Customer Service & Billing area.
3. Drive the customer service team to meet customers’ KPIs.
4. Respond to customer queries and ensure that their requirements are met.
5. Be the owner of processes including the department’s Business Continuity Plan and guide the customer service team to execute them in an efficient, effective and timely manner.
6. Prepare management & operational reports on Customer Service & Billing performance.
7. Work closely with IT Department & vendors to implement change management to WMS & SAP processes.
8. Plan annual stock take for key accounts and coordinate with the stakeholders to ensure smooth implementation of the annual stock take.
9. Provide monthly accrual on billing to Finance Department.
10. Ensure billing to customers are perform timely and accurately to meet KPIs set by the Head of Department.
11. Review debtor aging list and recommend suitable debts collection plan to management.

Requirement:

1. Possess a Bachelor’s Degree
2. 5 years of experience in third party logistics or in any supply chain operations
3. Experienced in leading a team of about 20 pax
4. Proficient in WMS, SAP & Microsoft Office
5. Ability to work well with all levels of staff
6. Ability to deliver feedback in both verbal & written form

Others Information:

1. Alternate Saturday
2. Company Transport: 2 ways from Jurong East
3. Daily meal subsidy
4. Medical, dental & insurance benefits

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Create and execute a comprehensive sales strategy for the service offerings.
• Provide technical advice to potential customers regarding servicing of the company’s products.
• Lead, mentor, and manage the service sales team, providing guidance, training, and support.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Oversee contract negotiations and ensure the delivery of services meets client expectations.
• Ensure invoice is prepared in a timely manner.

Job Requirement:

• Good interpersonal and communication skill
• With leadership experience and guided a team of technicians
• Ability to coordinate in paperwork / reporting preparation
• Ability to generate sales revenue
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

“East Face International Pte Ltd” has a business unit “TANDOOR LOUNGE” which is a Fine Dining North Indian Cuisine at Punggol Beach.

We are committed to cater quality & tasty Indian food to our customers with great service and ambiance with “CUSTOMER SATISFACTION” as our main motto.

We are looking for a Senior Service Staff who has rich experience with North Indian Dishes, Indian Authentic drinks and Alcoholic beverages.

· At least 2 years of working experience in Singapore in Restaurant management, Service and Bar tending

· Knowledge about various Authentic North Indian dishes

· Rich experience in preparing Indian Authentic Drinks, alcoholic and soft drinks

· Experience in classic cocktails is an added advantage

· Experience in order taking, billing and maintaining accounts is must

· Experience in Inventory management and vendor management

· Having related certifications in Hospitality Management will be added advantage

· Knowledge and Experience to introduce new drinks as “specials of the week”

· Ability to revisit and revise drinks menu to better suit the customer needs

· To maintain the supplies and inventory for the bar

· To speak English and Hindi fluently. Bahasa Malay & Chinese is added advantage

· To work with great team spirit with chefs and service staff

· To maintain Restaurant neat and tidy always as per SFA & NEA regulations to give best experience to dine-in customers

· To take orders and organise food delivery and takeaway orders

Responsibilities:

• End to end stakeholders management

• Manage customer support after the conclusion of the contract

• Responsible of transparent and traceable billing of contracted services

• Single point of contact for all issues and requests with regard to steering, planning and controlling the services to be provided by T-Systems

• Manage continuous improvement of interaction with regard to Customer-to-Customer processes

• Accountable for projects and major orders or services, i.e. more complex services which are not in the scope of regular operation

• Coordinate external suppliers (subcontractors)

• Establish a coordinated and timely service reporting, conducting service reviews and controlling service levels

• Implement changes in line with the contractual stipulations and in cooperation with the units involved

• Propose measures for continuous improvement of service performance

• Identify opportunities and topics in areas where T-Systems has profound experience and is capable of contributing to the customer’s added value beyond the contractually agreed scope of services

• Coordinate operational and strategic targets with the customer.

• Single point of contact to the customer for all non-contractual and non-commercial items including relevant liquidated damages

• Plan, organize and leads regular progress meeting

• Close cooperation with Operation Manager to provide service operations maintained to contractual service level requirements

• Adherence to accreditations / certifications as required, including but not limited to ISO 20000 and ISO 27001

• Driving continuous improvement within the services provided which are evidenced through customer satisfaction ratings

• Driving innovation in Service Operations to improve quality of service and cost efficiency

• Provide ‘Out of Hours’ management escalation for severe business impacting issues

• Ensure conformance to T-Systems’ and the local/global security policy in close cooperation with Customer Security Manager

General Requirements:

• Planning and control of existing revenue and of service delivery in time / quality / costs

• Contract implementation in commercial systems as well as initial and formal ordering

• Ordering of internal / external deliveries including order processing and project contracting of multidisciplinary project teams (e.g. transition and implementation projects)

• Quality monitoring at the contract level

• Ensuring agreed terms of delivery and services

• Project management of small to medium customer deliverables

• General knowledge of IT Infrastructure, Cloud Concepts and Digital Transformation

Communications / Reports

• Regular communications with customers for delivery and services within the contractual framework. Face to Face, virtual, email and telephone based.

• Contact person for the customer for commercial matters within the contractual framework in coordination with the account teams

• Handling of customer complaints and escalations within the framework of the complaint management process

• Conduct customer service reviews and track derived measures and activities

• Regular communications with Operations and Sales for performance and quality

• Providing the agreed invoicing data

• Tracking invoice payment

• Customer reporting / SLA monitoring according to customer requirements, management reporting (technical and SLA)

• Ensuring high customer satisfaction – including measurement process

Sales Process

• Driving the up-selling and cross-selling sales process within the account

• End-to-end ownership of the sales to delivery process (feasibility, time, quality, budget)

Financials

• Responsibility for revenue, expenditure, gross profit and complete invoicing

• Responsibility for budgeting and forecasting revenue, gross profit of contracts (existing business) in coordination with account team

• Ensuring capacity management to secure the required Service line tasks

• Responsibility for contract management and controlling (internal and external)

Language Proficiency

• Able to speak and write fluently in Japanese and English (for Japanese speaking customers)

Job Description & Requirements

• Basic PC Troubleshooting
• Installation, Re-configuration, re-location and maintenance of Point of Sales System in Retail Stores
• Technical support on Window and Linux based system
• Debugging and Repairing of Computer Hardware and Accessories at Customer’s Site
• Training of system will be provided

Job Title: Customer Service Executive

General Description

Customer Service Executive is responsible for ensuring that customers are satisfied at all times. Duties include answering customer calls & emails within the Service Level Agreement (SLA) with excellent quality. Must be a strong team player & ensure high levels of attendance & punctuality. Must ensure constant contributing towards improvement of the business by highlighting Voice of Customer (VOC) which is a process of requesting, gathering, and analysing customer feedback.

Duties/Responsibilities Towards Customers/Agents

1. Maintain service level at 9.5% for all incoming calls.

2. Ensure all customer emails are replied within 20 minutes.

3. Maintain quality of output an email replies and telephone calls.

4. Ensure follow-ups on all undelivered shipments, as per the SOP for undelivered shipment.

5. Escalate all customer complaints to CS Manager.

6. Ensure front desk is manned during office hours and ready to handle walk-in customers. The duties will be rotated amongst all CS Executives.

Duties/Responsibilities Related to Self & Personal Hygiene at Work

1, Ensure high attendance and punctuality of more than 95%.

2. Ensure leaves are well planned and approval sought 1 week in advance.

3. Ensure break schedule is adhered to as planned.

4. Ensure all allocated jobs/tasks are completed within the allotted time-line.

Duties/Responsibilities Towards Business

1. Update on customer feedback to Ops supervisor and CS Manager.

2. Monitor online unconfirmed bookings and resolve any that arise.

3. Make suggestions for process/business implements.

4. Make payment collection calls to local and international customers with overdue payments.

5. Make successful sales calls daily.

6. Sort the job sheets/movement charts on a daily basis and have them ready for reference upon Proof of Delivery (POD) requests.

7. Manage local customer billing for manual changes required, especially for special /urgent bookings as per SOP,

8. Prepare manual job sheets for some customers.

9. Encourage new customers to take up cashless payment options.

Adhoc Duties

1, Support Operations Department as and when required. Duties will be rotated amongst all CS Executives.

Education/Experience /Skills Requirements

1. Minimum 'O' Level

2, Minimum 1-year experience in Customer Service field (optional)

3, good written, Oral and face to face Communication skills

4. Analytical thinking

5. Able to handle difficult customers

6. Adhere to timeline always

7, Good listening skills

8. Strong team player

9, Reasonable knowledge of MS office

Key Responsibilities:

• Ensure deliveries are executed in a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.

• Ensure Transport Service Providers operate in Safe and Compliance (Quality and Business) fashion.

• Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.

• Handles IG (Internal Group) freight

• Manage daily OBD creation and fix any OBD related issues

• Support IG freight internal stakeholder’s requests, updating and monitoring shipment schedules .

• Liaise closely with external freight forwarders on vessel schedules, documentation and any operational issues.

• Liaise with external WH on any shipment related issues such as SUT, pack code and documentation.

• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.

• Attend daily logistic meeting to update shipping documents KPI and findings to the team.

• Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.

• Opportunity to understand and experience full range of shipping documents such as E Form D, ACWS, Certificate of Origin, Letter of Credit etc

• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.

We value:

• Diploma/Degree holder majoring in Supply Chain or business-related discipline.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Customer Service Officer | Up to $2.8k | 5 Days | Changi

• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Are you looking for a career in the airport industry ?

Looking to seek for a career with good progression ?

Come and apply now or enquire more today .

Job Summary:

Salary : Basic Salary up to $2600 ( based on experiences)

Working Hours : 5-6 Days Shift Work / 8Hour shift

Benefits:

• AWS
• Variable Bonus
• Sign on bonus of $5000

Job Responsibilities:

Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process

Assist passengers with special needs or provide customer service in exclusive premier lounges

Handle meet/greet services at the reception area and perform basic computerized transactions

Applicants who possess the relevant experience or interest are most welcome to apply. For a quick response, you may call or WhatsApp to 6902 8741

**We regret to inform that only shortlisted candidates would be notified. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Au Wei Xuan, Ryan
Registration Number: R23117045
EA Licence No: 06C2859
(MCI Career Services Pte Ltd)

Job responsibilities

Temp PSA salary at $13/hr

Working hours: 5.5 days

Reporting to the Laboratory/Radiographer In-Charge, you will provide excellent customer service to patients in the Laboratory and/or Radiography sections. You will be responsible for the reception of patients at Diagnostics centres and/or the mobile fleets. You will also support other patient service functions including registration of patients, appointment scheduling, handling of queries, billing & payment collection and general administrative tasks as assigned.

Job Requirements

-Diploma, Higher / Nitec qualification or GCE A/O/N level

-Experience in customer service/healthcare industry will be an advantage

-Willing to travel and work on weekends when there is a project assigned

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Provide receptionist and cashiering duties
• Ensure accuracy of clinical data entry into the computer system
• Carry high level of customer service
• Attend to phone calls, coordinate appointments, and other administrative duties
• Be competent and efficient with insurance claim processes

Requirements:

• Minimum Polytechnic Diploma, GCE A/O qualification
• Experience in clinic setting and customer service will be advantageous
• Proficiency in Microsoft Office, Clinic support (Plato)
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Must have experience with insurance claims

Business Development Executive (F&B Industry)

Working days: 5.5 days work week
Working hours: 8.30am - 5.30pm
Salary: $3000 to $4000 + Car Allowance $1200
Location: Admiralty

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Customer Service Officer | Up to $2.5k | 5 days | Tanjong Pagar

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Officer | Up to $2.5k | 5 days | Tanjong Pagar

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.

Job Description:

● Work with the supporting vendors and government agencies to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
● Conduct research on emerging technologies that can optimize and accelerate the project delivery.
● Ensure all required testing documentation are in place as part of production preparation checks.
● Drive and advocate continuous improvement in testing practices and tools.

Job Requirements:

● Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
● Minimum 3 years’ experience in application exploratory testing and regression test automation
● Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
● Create, review and/or support test automation strategies and implementations
● Experience working with highly trafficked, scalable Web applications
● Troubleshooting/debugging skills
● ISTQB, CSQA, CSTP or other relevant certification
● Experience with Katalon Recorder and/or Katalon Studio or equivalent
● Advanced knowledge of common desktop and mobile browser technology

Responsibilities:

• Plan and schedule maintenance for ground support equipments and vehicles.
• Manage inhouse manning and outsourced contractors.

Requirements:

• NITEC in automotive engineering or related.
• Knowledge or experience in car/ vehicle mechanic.
• Possess with class 3 driving license would be advantageous.
• Comfortable working shift work.

Other information:

• Working hours: 6 days per week, rotating shift including overnight
• Location: Changi

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)