- 2 years agency contract

- Up to $3,800 + $110 Standby allowance + Recall allowance

- Ang Mo Kio (Shuttle service provided at Yio Chu Kang)

- Mon to Fri: 8.30am - 6pm

Responsibilities:

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB
• Providing operational support for systems (virtual/physical servers)
• Responsible for patch management (rollout of server patches), & hardening

Period:

• 2 years agency contract

Location:

• Ang Mo Kio (Shuttle service provided at bus stop near Yio Chu Kang MRT (Morning and Evening to and from)

Working Hours:

• Mon to Fri: 8.30am - 6pm

Salary:

• Up to $3,800 + $110 Standby allowance + Recall allowance

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 1 year of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Location: East

Mon to Fri 8am to 5pm

Have AWS & bonus

Hands-on job

Job Requirement

1. Able to do PLC, HMI, programming with Mitsubishi and Omron brand.

2. Experience in handling Mitsubishi and Omron product servo motor products.

3. Understanding and being able to design automation electrical circuits.

4. Hard working and able to work hands on.

Requirements

• Diploma in Engineering
• At least 2 years experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Our client is from Oil and Gas industry, a local leading player. They are looking for a Maintenance Technician for the next phase of their business. They are located in West.

Duties:

• Perform preventive, predictive, and corrective maintenance tasks as directed, and update the CMMS database.
• Maintain rotating and static equipment, plant piping, and structural support systems.
• Respond to and resolve equipment malfunctions, ensuring minimal downtime.
• Determine necessary materials, tools, and methods for safe maintenance tasks.
• Conduct machinery condition monitoring and field data collection with the production team.
• Ensure operational efficiency of all plant valves and mechanical components, including control and plant valve maintenance.
• Supervise in-house contractors and vendors, ensuring safety protocols are followed.
• Collaborate with the production team on mechanical system testing and troubleshooting.
• Take on additional tasks or responsibilities as assigned.
• Perform valve line-up and LOTO for maintenance preparations.
• Participate in the Company's Emergency Response Team (CERT) with assigned roles.

Requirements

• Nitec in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in troubleshooting of mechanical/ machinery systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry, a local leading player. They are looking for a Mechanical Maintenance Supervisor for the next phase of their business. They are located in West.

Duties of Mechanical Maintenance Supervisor:

• Supervise in-house contractors and vendors to ensure safe and efficient execution of mechanical tasks.
• Develop and update maintenance plans and schedules to minimize production disruptions.
• Analyze equipment performance to identify issues and propose improvements.
• Ensure maintenance plans meet engineering standards and compliance with regulations.
• Prepare maintenance documentation, including checklists and risk assessments.
• Achieve maintenance KPIs and support technician training and development.
• Manage manpower, including overtime and emergency planning.
• Oversee spare parts and warehouse activities, including stock management and ordering.
• Handle service contract scopes, PR, and evaluations.
• Forecast, monitor, and manage maintenance budget.
• Participate in emergency response and assume relevant roles as needed.

Requirements

• Min Diploma in Mechanical Engineering related field.
• Min 8 years’ experience in Oil & Gas or Petrochemical industry
• Experience in mechanical maintenance and supervisory

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry, a local leading player. They are looking for a Electrical Maintenance Supervisor for the next phase of their business. They are located in West.

Duties:

• Ensure compliance with safety procedures and electrical codes.
• Supervise and lead electrical technicians and contractors in installation, maintenance, and repair of systems.
• Develop and conduct structured on-the-job training for E&I team members.
• Inspect and ensure quality control of all electrical works.
• Review and approve electrical isolation and excavation permits.
• Lead investigations into electrical maintenance issues, identifying root causes and implementing solutions.
• Collaborate with engineers to develop and implement maintenance programs for reliability.
• Conduct morning toolbox meetings focusing on safety and maintenance activities.
• Participate in emergency response procedures with assigned roles and responsibilities.

Requirements

• Min Diploma in Electrical Engineering related field.
• Min 8 years’ experience in Oil & Gas or Petrochemical industry
• Experience in E&I maintenance and supervisory

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Benefits:

1. Variable Bonus (VB)
2. Attendance Allowances
3. Transport allowance

*No experience needed, training provided!*

Industry: Chemicals/Raw Materials, Manufacturing

Location: Bedok, Bedok North (Near MRT Station)

Position: Mechanical Engineer(Japanese Speaking) (Job ID: 19367)

Working hour: Mon - Fri, 0800-1730

Our client, a well known Japanese manufacturer in resin field, has been looking for a Engineer who can join the company.

Job Description:

➤Responsible for maintenance and repair services for their internal inspection equipment
➤Liaise with Japanese headquarter and counterparts in Malaysia
➤Contact with manufacturers of the inspection equipment in Japan
➤Have some business trips to other countries as necessary
➤Material and report creations with MS Office as necessary
➤Other Ad-hoc duties if assigned by MD

Job Requirements:

➤Fluent in Japanese to communicate with HQ in Japan
➤Good trouble shooting skill
➤Personal-growth mind, motivated to learn something new
➤Person who is communicative, cooperative, and eager to challenge something new
➤Person who is not afraid of making mistakes
➤Basic PC skills(Microsoft Office)

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your understanding and co-operation!

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

As a Customer Engineer, you will partner with Cloud Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and address any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Qualifications

Job responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to technical stakeholders and executive leaders.
• Ability to communicate in Korean and English fluently to support client relationship management.

Preferred qualifications

• Experience in migrating applications and services to cloud platforms.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in SMB, Mid Market and Startup accounts.

Job Title: Software Engineer(Devices) - C++ & Java

Job Type: Contract - 2 Years

Job Location: East, Singapore

Key Responsibilities

• The successful candidate will be responsible for the design and development of one or more devices that are part of an integrated e-payment Fare Collection System.
• Involved in the software development lifecycle from definition of requirements to design and development, and testing.

The activities required to be performed shall include the following:

• Design and build advanced applications for ubuntu platform.
• Collaborate with cross-functional teams to define, design and implement new features.
• Unit-test code for robustness, including edge cases, usability, and reliability.
• Work on bug fixing and improving application performance.
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority.
• Liaise with stakeholders on the requirement, design and testing issues.

Qualifications & Requirements:

• Bachelors Degree in Electrical/ Electronics/ Mechanical Engineering/ Computer Science or a relevant discipline
• At least 3 years in software development and system integration
• Experiences in C++ application development
• Knowledge or work experiences in the following areas is an added advantage
• Java application development
• Web application using HTML/HTML5, JavaScript and JavaScript Framework (i.e. AngularJS, ExtJS, JQuery, Bootstrap)
• Interfacing with database (i.e. MS SQL, Oracle, MySQL) using ODBC/JDBC and SQL
• Multi-tier software architecture design and implementation
• Object-oriented software design and UML modelling
• Virtualization using Containerisation (e.g. docker)
• Applications development and deployment into Commercial Cloud (e.g. AWS)
• Application development for Desktops / Workstations
• Web services in Commercial Cloud (e.g. AWS)
• AWS Lambda Functions using Python or JavaScript
• Single Sign-on solutions (e.g. OAuth, OpenID Connect, SAML)
• Secure communication (e.g. MQ, MQTT, SFTP, FTP-S)
• Strong analytical and problem-solving skills
• Resourceful and self-motivated team player
• Good written and verbal communication skills in English.

This is an outsourced role.

If you are looking for an opportunity and your skills align with this job, please send your updated CV/resume (in Word format) to Mounika at [email protected].

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Mounika Tanuku

EA Regn. No. R22109193

EA Licence No. 93C4403

Roles & Responsibilities:

• Conduct quality control inspections for incoming, in-process, and outgoing products.
• Communicate with customers regarding product specifications and quality concerns.
• Regularly update quality standards to meet customer requirements.
• Carry out daily QC tasks, including incoming, in-process, and final inspections.
• Maintain and update QC testing records and reports.
• Review and validate routine QC results.
• Coordinate with the Logistics team for outgoing shipment arrangements.
• Report any abnormalities or issues to the QA Supervisor.
• Prepare and submit quality-related reports.
• Participate in ISO 9001:2015 internal quality audit (IQA) activities.
• Perform other duties as assigned by the company.

• Develop Manufacturing / Operating Instructions and necessary Standard Operating Procedures.
• Develop, maintain, review and troubleshoot the process control system recipe / models. Guide process engineer in team for the process control system recipe / models development.
• Investigate, report and troubleshoot findings on both quality and EHS related issues observed during manufacturing or during batch record review. Participate or lead quality / safety investigations and implement any corrective and preventive actions from these investigations.
• Develop, implement and monitor robust preventive measures for processing issues.
• Lead/ part of cross functional team for product transfer of new product on site and interface with above site and transferring sites to ensure flawless transfer of product to site.
• Able to carry out technical and/or GMP assessment for evaluation of processes.
• Lead/ part of team for product/ process transfer between the different process centric team for the commercial manufacturing and provide technical guidance to the process centric team and/ or operation team during the manufacturing.
• Play a pro-active role and lead changes in ensure the site safety and quality standards are adhered to.
• Proactively monitor, identify, develop and implement improvements in processes and equipment.
• Communicate on a regular basis to the plant personnel and stakeholders on process updates.
• Provide operating instruction and process training to different audiences such as operations, process team, quality operations and engineering.
• Own one or more multiple equipment / GMP systems in production and present the system overview with evidence compliance to internal and external auditors.
• Train the process technicians on the process and procedures as required.
• Ensure adherence to approved procedures and update procedures as required, including the principles and practices of good data management (ALCOA)
• Focus on Safety and GMP Compliance as operational priorities and as performance measures.
• Accountable for the Good Data Management and Data integrity understanding and performance.
• Report and investigate actions or behaviors that may negatively impact the desired outcome of the GMP process or activity.
• Play an active and impactful role to deliver flawless execution for respective PCTs (e.g. API, MS, QO, Leadership, Engineering) by updating performance against metrics, highlighting & resolving issues with appropriate escalations

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Summary:

· Salary package: Basic $3500 - $4000 + Performance Bonus

· Working hours: Monday to Friday 9am - 6pm

· Working location : Kallang

Job Responsibilities:

Job Objective:
•⁠ ⁠Work closely with manufacturers and Engineers to implement and service audio visual and video conferencing solutions in accordance to company’s standards and best practices to meet customer’s requirements

Core Responsibilities:
•⁠ ⁠System configuration, Testing & Commissioning of Integrated Audio Visual and Videoconferencing solution.
•⁠ ⁠Conduct end user trainings to end users on how to use the Solution(s) implemented.
•⁠ ⁠Work closely with in house AV Designers and Engineers from different manufactures to implement full integrated solutions for venues like meeting room, lecture room, experience centre, command centre, auditorium, ballroom, etc
•⁠ ⁠Study the schematic drawings to understand the technical & functional requirements to implement each solution
•⁠ ⁠Assist in after sales services

Requirements:

•⁠ ITE/ Diploma in IT/Engineering/Audio Visual
•⁠ Minimum 2 years of experience in System configuration, Testing & Commissioning for Audio Visual solution. Good to have:
•⁠ Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.
•⁠ Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc
•⁠ Experience in Crestron, Extron, AMX, Kramer automation programming will be an added advantage
•⁠ Experience in DSP programming will be an added advantage

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lee Tau Shen

Registration Number: R21109698

EA Licence No: 16C8004 (Elitez Pte Ltd)

- Permanent

- Mon to Fri: 9am–6pm, Sat: 9am–1pm

- Up to $6,000 + AWS

- Changi & Kranji

Responsibilities:

• Manage and oversee all M&E works on construction sites, ensuring they are completed according to specifications, within budget, and on time.
• Prepare and review M&E designs and drawings, ensuring they comply with relevant codes, regulations, and project requirements.
• Coordinate with contractor and consultant to resolve any technical issues related to M&E installations.
• Conduct site inspections to monitor work progress and quality, addressing any issues that arise.
• Prepare and submit regular project status reports, including progress updates, risks, and mitigation strategies.
• Prepare and submit shop drawing, Revit BIM for coordination, As-built drawings, Construction drawings.
• Manage project documentation, including technical drawings, specifications, and change orders.
• Collaborate with the procurement team to source and secure M&E materials and equipment.
• Assist in the commissioning and handover of completed M&E systems to clients.

Period:

Permanent

Working Hours:

Mon to Fri: 9am–6pm, Sat: 9am – 1pm

Salary:

Up to $6,000 + AWS

Location:

Changi & Kranji (Projects will be based here)

Job Requirement:

• MUST HAVE Proficiency in AutoCAD, BIM and develop Revit

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R23117106)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Senior/C&S Design Engineer (MNC A1 main con building projects)

Our client is a leading reputable A1 main contractor renowned for their impressive portfolio of iconic mixed development, residential and industrial building projects across Singapore. They’re embarking on an exciting new institutional building project in the CBD and are now looking for a Senior/C&S Design Engineer to join them during an exciting time in their development.

Job Responsibilities

• Provide technical expertise in the design and coordination of the civil and structural aspects of our construction projects.
• Work closely with project teams to ensure that all structural elements are designed to meet project specifications, regulations, and quality standards.
• Coordinate and liaise with relevant stakeholders to ensure the design complies with all requirement
• Prepare and present technical engineering reports, calculations, drawings, and specifications for project designs.
• Participate in the value engineering process to ensure cost-effective and efficient design solutions.

Requirements

• Degree/diploma in Civil/Structural Engineering, Construction Management, or related field
• Minimum 5 years of relevant building project/steel structures experience
• Possess knowledge of preparing construction sequencing drawings
• Experienced in resolving site issues too

Location: Central Singapore

Interested candidates kindly forward your CV to [email protected] (Tan Yi Ling, Reg No: R21103172). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

.Net Test Engineer (9 Months Contract)

• Working Location: Yio Chu Kang MRT
• Working hours: 8.30am to 6.15pm, 5-days week
• Salary Range: $4,000 - $6,000

Responsibilities:

• Develop and implement test strategies, test plans, test cases, and test scripts for .NET applications.
• Design and execute automated tests using frameworks such as MSTest, NUnit, xUnit.net, or SpecFlow.
• Perform manual testing as necessary, including functional, integration, regression, and performance testing.
• Collaborate with developers and stakeholders to understand requirements and ensure comprehensive test coverage.
• Identify, record, document, and track bugs to resolution using tools like Azure DevOps, JIRA, or similar.
• Establish and maintain CI/CD pipelines for automated testing and deployment.
• Participate in code reviews and provide feedback on code quality from a testing perspective.

Requirements:

• Proficiency in C# programming language and .NET frameworks (e.g., ASP.NET Core, MVC).
• Experience with testing frameworks and tools such as MSTest, NUnit, xUnit.net, SpecFlow, Selenium WebDriver, or similar.
• Familiarity with API testing tools like Postman, Swagger, or SoapUI.
• Knowledge of database testing techniques and ability to write SQL queries for data validation.
• Understanding of continuous integration and continuous deployment (CI/CD) practices and tools.
• Strong analytical and problem-solving skills, with attention to detail.
• Effective communication skills and ability to collaborate with cross-functional teams.
• Experience with Agile methodologies and working in Agile teams.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field; relevant certifications (e.g., ISTQB Certified Tester) are advantageous.
• Proven experience as a Test Engineer or Quality Assurance Engineer, specifically in testing .NET applications.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Redhill

Working hours: 7.45am to 5.15pm (Mon to Fri); 8am to 11am (Alt Sat)

Job Description

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Other ad hoc duties assigned

Job Requirements

• Minimum GCE ‘O’ Level
• Minimum 2 years in Customer Service industry
• OT is expected base on business needs, OT payable

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.
• Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.
• Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.
• Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.
• Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.
• Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.
• Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.
• Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.
• Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.
• Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or a related field.
• Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.
• Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.
• Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.
• Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.
• Experience with network, system, and database administration, as well as data center management in healthcare settings.
• Familiarity with Agile and Scrum methodologies for operational improvement.
• ITIL certification is preferred.

Duties & Responsibilities

• Responsible for professionally handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]
• Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times
• Ensure timely follow up of customer’s requests and liaise with appropriate departments to ensure requests are fulfilled within promised timeline.
• Work as a team to deliver contact centre goals which includes personal productivity as well as department metrics like Service Level, Average Speed of Answer, Abandon Rates etc.
• Manage difficult customers and follow up with proper escalation procedures
• Ensure proper documentation and categorization of cases
• Conduct post discharge follow up phone calls to patients or their next of kin
• Maintain high level adherence and compliance towards policies, processes and procedures to deliver key performance
• Feedback customer's comments or requests to the reporting officer, for service or process improvement
• Maintain hospital staff’s contact details for emergency activations, activate and recall staff during an emergency situation and monitor their responses
• Manage hospital-initiated change of appointments
• Perform other duties as requested by Supervisor and above

Requirements

• GCE “O” Levels, NITEC, Diploma with at least 1 -2 years of Contact Centre or Customer Service experience in a healthcare environment
• Strong team player, able to work in a fast paced and dynamic environment
• Strong communication skills and telephone etiquette
• Must be able to work alternate Saturdays
• Bilingual, with knowledge of various dialects or foreign language will be an advantage.

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

We are hiring Contract Patient Service Associate to be outsourced to many reputable healthcare organisations!

Job Description:

· Perform reception attend to enquiries and feedback

· Registration for visitor and update visitor details accordingly

· Schedule/booking appointment and follow-up with patient

· Collection of payment and proper account of transaction

· Ad-hoc admin duties

Working hours:

• 5.5 days – Office Hours

Requirement:

• Customer service in healthcare experience will be advantageous

• Min. commitment of 3 months to long term

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Contract period is from 02 Jan 2025 -30 Jun 2025

Salary range: Up to $3.6K

9am to 6pm

Based at Science Park

- Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.

- Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.

- Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.

- Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external

- Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.

- Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.

- Maintains professionalism in working relationships with team, customers and others within the company.

- Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

-Ad-hoc tasks/duties assigned by Superior

How to Apply: Please send your resume to:

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities

• Generate customer orders via SAP and ensure all validation checks are done
• Identify Material Availability, confirm delivery date and release sales order
• Manage and coordinate order issuing and order release
• Follow-up and support new material code creation cross-functionally
• Handle with accuracy the Order Management to achieve customer satisfaction and reduce costs by first-time-right orders
• Processing customer related payments (e.g. customer invoices, credit notes and debit notes
• Maintaining relationships with customers and daily work coordination with third party logistics service providers (3PL) and supporting his/her Manager as required.
• Review and prepare documents for LC submission for LC payment term orders
• Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipment
• Confirm product picking and picking list with 3PL and agree lead time for loading and delivery
• Execute orders as per confirmed commitment and advise customer on order status
• Escalation to 3PL for any non-conformances as per agreed service level
• Monitor shipments, investigate reasons of delay, Ensure delivery was completed and compliance to customs regulations
• Monitor documentation for shipment i.e. delivery note, and creation of Delivery order
• Monitor performance of 3PL proactively to avoid customer complaints for late delivery and claims
• Execute customer orders according to agreed service level.
• Prepare shipping documents for all SEA Intercompany direct shipment orders, that include commercial invoice; packing list & COA. Send/dispatch full set of documents to customers.
• Follow up with source for documentation & revision if any
• Responsible for non-technical compliant handling process, including technical quality notification creation, follow up, feedback and compensation/return process
• Handling complaints and feedback from unsatisfied customers via phone or other communication tools in a professional and polite manner
• Responsible for system related complaint handling process
• Execute credit/debit notes based on written communication and approval
• Initiate refund request according to MAS (Master of Authority Schedule)
• Prepare and submit day-to-day operations and performance reports

Job Requirements

• Possess min. 2-3 years of related working experience.
• Possess good interpersonal and communications skills.
• Driven and able to work in a fast pace work environment.
• Proficient in MS Excel and LC preparation.
• Proficient in SAP.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24973

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766