• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure),
• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

Benefits:

• Basic Salary up to $2,700 with yearly increment based on performance.
• Allowance and Attractive bonuses provided.
• 5 days work week include weekends & Public Holiday
• Our company emphasises on good career progression.
• Shift Work timings: (6.30am to 3.30pm), (8am to 5pm), (1.30pm to 10.30pm) – Depending on roster basis

Job Description:

This is a full time role for a Technician (Building Maintenance) located in River Valley Road. Our clients are pioneer companies that played an integral role in the country’s physical and economic transformation.

You will be responsible for performing preventive maintenance, repairs, and troubleshooting for mechanical and electrical systems. You'll conduct routine inspections of fixtures, fittings, cooling towers, and chillers, and supervise contractors during repairs and testing. Addressing fault reports, complaints, breakdowns, and customer service requests promptly is crucial. Additionally, you'll report any irregularities observed during maintenance, complete maintenance logs and schedules accurately and on time, and ensure compliance with building and fire safety regulations.

Qualifications:

• Minimum 2-3 years of relevant experience in building or facilities maintenance
• NITEC in Building Services, Electrical, Mechanical, Facility Technology or equivalent
• Good working knowledge in building, mechanical & electrical systems
• Able to work on rotating shift, public holidays and weekends

JOB DESCRIPTION:

• Develop and manage the mechanical engineering works schedule in alignment with the overall project master schedule.
• Collaborate closely with clients, consultants, subcontractors, and other departments to address technical matters related to mechanical work.
• Possess the necessary qualifications, competencies, and skills to effectively manage and supervise mechanical works.
• Lead the on-site mechanical construction team to ensure smooth execution of work by subcontractors.
• Ensure full compliance with relevant standards, codes of practice, and safety regulations.
• Oversee all Mechanical issues on-site to ensure proper resolution.

REQUIREMENT:

• Diploma in Mechanical Engineering.
• Minimum 3 years’ working experience in the Electrical / Mechanical Engineering construction industry experience;
• Possess strong mechanical knowledge with hands-on experiences;
• Strong Knowledge of Mechanical details, working drawings and local construction practices

Our client is a global MNC in Industrial Waste Management industry. They are looking for a Mechanical Maintenance Supervisor for the next phase of their business. They are located in West.

Duties Mechanical Maintenance Supervisor:

• Collaborate with the commissioning team to inspect, test, and repair equipment as needed.
• Support maintenance work planning and scheduling alongside the engineer.
• Assign and track individual tasks, ensuring timely and high-quality completion.
• Maintain adequate inventory of tools, supplies, and parts for effective equipment repairs.
• Perform mechanical fitting tasks, including alignment, grinding and cutting.
• Servicing, repairing, and overhauling equipment such as pumps and blowers when required.

Requirements

• Diploma in Mechanical Engineering or related field
• Min 3 - 5 years’ maintenance experience in similar industries such as Water Treament, Chemical and Oil & Gas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Assist and report to the Project Manager at site.

Ensure works are carried out according to the approved technical drawings, quality procedures, contractual, ISO and EHS requirements.

Coordinate with Consultant and team members for smooth operation of work.

Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

EA Licence No. 16C7962

System Engineer

Job Description

• High availability data centre administration experience with both Windows and Linux systems.
• Keeps track of vulnerabilities and applies the most recent security kernel fixes for Windows and Linux servers.
• Have experience on hardening of RHEL 7.9 servers.
• Expertise in upgrading servers from RHEL 7 to RHEL 8
• Implemented sudo whitelist commands for application vendors' accounts and system administrators' accounts.
• Realtime experience in VMware vSphere 8.0 and experienced in Managing Virtual Machines, new VM Builds, Cloning and Templates in VMware.
• Performed updates to VMware tools for virtual machines running Linux and Windows.
• Have hands-on experience with VMware ESXi host patching activities.
• Performing VM Snapshots creation and removal based on retention period for patching activities.
• Involved in VM Migration activities (Cold and Hot Migrations, vMotion, Storage vMotion).
• To diagnose issues with physical Dell servers, analyze the storage and server characteristics.
• Experience in troubleshooting hardware issues and coordinating with product vendors through datacenter operations.
• Worked diligently on the yearly data center power outage activities.
• Solid understanding of Veeam backup setup and restoration protocols.
• Have performed troubleshooting tasks such as recovering and cracking root passwords.
• Monitoring servers through nimbus software.
• Script development knowledge for extracting monthly account reviews

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

JOB DESCRIPTION:

• Develop and manage the mechanical engineering works schedule in alignment with the overall project master schedule.
• Collaborate closely with clients, consultants, subcontractors, and other departments to address technical matters related to mechanical work.
• Possess the necessary qualifications, competencies, and skills to effectively manage and supervise mechanical works.
• Lead the on-site mechanical construction team to ensure smooth execution of work by subcontractors.
• Ensure full compliance with relevant standards, codes of practice, and safety regulations.
• Oversee all Mechanical issues on-site to ensure proper resolution.

REQUIREMENT:

• Diploma in Mechanical Engineering.
• Minimum 3 years’ working experience in the Electrical / Mechanical Engineering construction industry experience;
• Possess strong mechanical knowledge with hands-on experiences;
• Strong Knowledge of Mechanical details, working drawings and local construction practices

• Develop inspection & test plans as per project requirement.
• Develop project specific procedures such as correspondence transmittal, material submission, inspection request, etc.
• Test all items in inspection and test plan at work site or laboratory to verify conformation to the specified requirements.
• Monitoring of all Quality Control & Quality Assurance related activities of the project.
• Develop QAQC standard forms & templates to be utilized by the project.
• Liaise with external laboratory to carry out the testing of materials.
• Coordinate with Consultant and Client pertaining on all QA/QC related matters.
• Assist Manager in preparing handing over documents and handing over process.
• Ensure all site inspection records, QAQC documents and Testing records are up to date.
• Responsible for the compliance to safety and occupational health practices to be implemented at QAQC section.
• Responsible for site implementation of safety standards to comply with IMS safe work methods.
• Responsible for attendance to daily site coordination meeting.
• Assist in internal/external audit.
• Any ad-hoc duties assigned by supervisor.

Minimum Qualifications:

• A Degree / Diploma holder with minimum 5 years of experience in concrete technology, inspection, quality control and quality assurance procedures related to the production of high-quality pre-cast reinforced concrete products.
• Prior experience in working in construction site preferred, especially in Civil Projects.
• Familiar with local regulations pertaining to Builder’s licence, Work Head Registration or others related requirement.

Job Purpose

• Support and contribute in driving best-in-class yield and defectivity performance

Job Description:

• New/mass production yield analysis and improvement
• Product yield abnormalities systematic analysis and solutioning
• Work with modules, Integration & QRA, etc to solve product technical issues
• Product yield target goal setting and forecast
• Participate in new process development and production ramp
• Product yield improvement and related customer request support
• Wafer return electrical and physical failure analysis

Job Requirements:

• Degree in Electrical / Electronics / Mechanical / Mechatronics / Microelectronics Engineering
• Min 5 years of relevant work experience in modules/Process Integration/Product Engineering
• Possess strong analytical skills, usage experience in ACEXP / JMP /Minitab
• An excellent team player with good interpersonal, communication and written skills
• Highly committed with good ownership and accountability
• Able to adapt in a fast pace environment and work under pressure
• Proficient in MS Office Applications

• Develop and document detailed design specifications.
  • Collaborate with stakeholders to gather and analyze project requirements.
  • Translate functional and technical requirements into detailed design documents.
  • Ensure design documentation adheres to best practices, standards, and project objectives.
  • Regularly update and maintain design documentation to reflect changes throughout the project lifecycle.
• Create and maintain project development schedules.
  • Define and manage development timelines, milestones, and deliverables.
  • Coordinate with cross-functional teams to align schedules with project goals.
  • Monitor project progress and adjust schedules to address delays or evolving priorities.
• Lead end-to-end project development and testing efforts.
  • Develop and implement robust, scalable, and efficient software solutions.
  • Perform unit testing, integration testing, and system testing to ensure code quality and functionality.
  • Collaborate with teams to address issues and refine product performance.
  • Identify and resolve bugs or performance bottlenecks during the development process.
  • Ensure software meets compliance and security standards before deployment.
• Prepare and maintain comprehensive product release documentation.
• Provide technical support in the field as required.
  • Act as a technical resource to assist clients or teams in troubleshooting and resolving issues.
  • Diagnose and resolve software-related problems during deployment or operation.
  • Provide on-site or remote support to ensure the successful implementation of solutions.
  • Collect feedback from field experiences to inform future product improvements and updates.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What will you do?

• Building effective working relationships with the business; understanding their issues, concerns, and priorities.
• Take the lead role in assisting with the business case, planning and monitoring,
• Translating and simplifying requirements. Identifying areas that may require systems solutions.
• Analyzing change in light of current business processes, assessing impact on other SAP modules.
• Leading and/or participating in the business process analysis, testing, system cutover, documentation, and training of system functionality.
• Design and document the specification for program development and ensure the developed program meet the user requirements.
• Plan, identify, define and conduct System Integration Test and User Acceptance Test to ensure the proposed solution fulfil the business requirements.
• Collate information required for the authorization setup.
• Partnering with other functional and technical consultants to ensure a fully integrated enterprise system to meet the business needs within the stipulated timeframe and ensuring quality delivery.
• Responsible to ensure the proposed solution is aligned with the overall architecture design.
• Responsible to conform and comply with the program standards, processes and SAP specific technical standards defined for the project.

The ideal candidate should possess:

• Strong understanding of SAP Plant Maintenance(PM) or Material Management(MM) processes
• Minimum of 10 years SAP project Implementation and rollout experience – primarily SAP Plant Maintenance or Material & Inventory/Warehouse Management.
• Good understanding of Fiori apps
• Written and verbal communication, including technical writing skills
• Understanding of process harmonization concepts
• The ability to conduct requirement and solution workshops
• Knowledge of solution techniques and methods
• Ability to lead the team and functional and technical consultants

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• Company’s medical insurance coverage
• 5.5 days (Monday to Friday) – 8.30am to 5.45pm / (Saturday) – 8.30am to 12.30pm

Job Description:

This is a full time role for a Maintenance Technician (Utilities & Facilities) located in Senoko Drive. Our client is creating a new and sustainable way of supplying fresh fruit and vegetables to Singapore. The role involves supporting the QA Manager by managing and maintaining facilities in a cold chain supply environment. This includes handling the maintenance and repair of air-conditioning and mechanical ventilation (ACMV) systems, building infrastructure, electrical wiring, lighting, fire safety systems, and other essential components within GMP and GHP standards. The technician plans and performs daily maintenance, troubleshooting, and inspections for facilities and fire safety. They also coordinate with departments to address maintenance priorities, supervise contractors on-site to ensure compliance with regulatory and safety requirements, assist with machine and PLC troubleshooting, and handle additional tasks as needed. Record-keeping and report preparation are also key aspects of the role.

Qualifications:

• NITEC/ITC/Diploma in electrical, mechatronics, civil industrial or related professional certificate on related skill.
• At least 3 year(s) of working experience in the food & beverage or manufacturing industry is required for this position.
• Preferred hands on working experience in utilities and facilities maintenance.

Responsibilities

• Lead the Maintenance Department, overseeing plant processing equipment.
• Perform condition monitoring, troubleshooting, and preventive maintenance to ensure reliability.
• Work with cross-functional teams to resolve machine breakdowns.
• Analyze work methods and machine functionality for improvement opportunities.
• Manage and execute maintenance schedules, repairs, and upgrades on time.
• Prepare detailed reports with insights and recommendations for management.
• Enforce Company Health & Safety policies and ensure compliance during maintenance.
• Supervise contractor safety and maintain cleanliness in machinery areas.
• Conduct safety training and implement environmental hazard prevention measures.
• Maintain accurate documentation of equipment and performance data.
• Support plant expansion projects and handle additional tasks as required.

Requirements

• 3 to 5 years of experience in plant, equipment & facilities maintenance, and troubleshooting.
• Diploma or Degree in Mechanical Engineering.
• Good to have Fire Safety Manager certification.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Work location: Woodlands

Working hours: 5 days

(4 days on 3 days off / 3 days on 4 days off) - alternating every 2 weeks

Company benefits:

• Guaranteed AWS
• Fixed monthly attendance allowance + OT pay eligible
• Performance bonus
• Increment after probation (subject to performance)
• 1 year cash completion bonus

Job Responsibilities:

• Follow on site daily Preventive Maintenance plan.
• New & old parts arrangement & logistic (maintenance room, store to tool side).
• Preparation & housekeeping of PM jigs & tools.
• Perform robot PM: parts cleaning & greasing, replacement of sensors, motors, motor drivers etc.
• Installation of vacuum valves, fore line pipes, heater jackets.
• Support tool owner engineer to do technical activities in fab: trouble shoot, modification, installation, de-installation.
• Support 6S & logistic activities (parts cleaning, arrangement, labelling, housekeeping.

Job Requirements:

• Min. NITEC or Diploma in any Engineering field or equivalent certification
• Willing to do hands-on work and comfortable to be in cleanroom suit
• Work experience in semiconductor industry will be highly advantageous
• Able to work on weekends

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Description

• Industry/ Organization Type: Telecommunication Services (Data Center)
• Position Title: Facilities Maintenance Technician
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts
• Salary Package: Basic Salary + Shift Allowance ($300) + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Position title : Hotel Maintenance (URGENT !!)
• Location: Beach Rd (Bugis)
• Working days : 6 days ; 8 hours/day
• Salary : $2000 - $3000 (depend on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Perform general maintenance and repairs on plumbing, electrical.
• Ensure guest rooms are well-maintained, including fixing plumbing, electrical, and furniture issues.
• Conduct regular inspections of hotel facilities to identify potential maintenance problems.
• Respond to emergency repair needs (e.g., burst pipes, electrical outages, power trip, water heater malfunction,promptly.
• Maintain the hotel’s exterior, including landscaping, parking lots, and outdoor lighting.
• Ensure all safety and security systems, including fire alarms, extinguishers, and emergency lights, are functioning.
• Work closely with housekeeping and management to address and resolve maintenance issues.
• Ensure compliance with safety, health, and environmental regulations.
• Maintain an inventory of maintenance supplies and tools.

Requirements:

• Proven experience in hotel or building maintenance .
• Ability to troubleshoot and solve problems quickly.
• Basic knowledge of safety and fire regulations.

Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without
  compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-
  paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Operating Hours are from 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays
and public holidays.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Our client is from Oil and Gas industry. They are looking for a Senior Mechanical Engineer for the next phase of their business. They are located in West.

Duties:

• Responsible in guiding the maintenance, troubleshooting, repair, commissioning and substitute of mechanical or piping equipment within the Gas Engine Generators as well as its additional systems such as gas engine, pipeline, pressure pipe, ACMVs, lube oil and coolant pumps arrangement.
• Responsible in supporting mechanical support and solutions for the process & care and providing the development of care strategy including procedure/specification focusing on equipment dependability, spares inventory necessity, shutdown and inspection lists, preventive and prophetic care programmed.
• Responsible in managing and work meticulously with internal contractor and equipment seller to perform maintenance work at the Gas Engine Generators Building and terminal.
• Responsible to make certain compliance to appropriate regulations, manipulate safely, fit for object, maintainable and trustworthy for the site’s modified or anew build mechanical setup (such as gas engine, pumps, gravity vessel, safety facilities, etc).
• Responsible in guiding technical negotiations, execute and succeed project schedules or cost as well as collaboration with outward and internal shareholders, merchants for end of life and development project using company Management of Change process for machinery facilities.
• Responsible in supplying technical practicing as required in the area of process, maintenance, fault resolution of the Gas Engine Generators.
• Responsible in contacting with exterior investor including administration agencies on approbation and risk of closure of electrical arrangement that will influence gas-send out.

Requirements

• Min Bachelor’s Degree in Mechanical Engineering or any relevant field.
• Min 3 to 5 years’ experience in relevant industry for maintenance of rotary and staticequipment is needed
• Prior experience in different types of gas/diesel machine knowledges is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Work Location: Penjuru Lane // Pioneer Turn

Working Days: 8.15am - 5.30pm / 8.30am - 5.45pm (Mon - Fri)
Basic Salary: $2000 - $2500 (subject to experience)

Job Scope:

• Handling Call and E-mail
• Manage both inbound and outbound customer shipments
• Shipping Documentation & report
• Data Entry
• Perform Administrative Support

Requirement:

• Proficiency in MS Office applications (e.g., Word, Excel).
• Ability to work efficiently in a fast-paced environment.
• Independent, with strong interpersonal and communication skills.
• Customer-focused and service-oriented.
• Experience in Customer Service & Admin

We are looking for a service engineer to support the preventive Maintenance on the Army Comms Equipment & Accessories. Must be able to perform Battery replacement, functional test and Air Leak test.

Responsibilities:

• To support the Preventive Maintenance on the Army Comms Equipment & Accessories.
• Must be able to perform battery replacement, Air leak Test and Functional Test and checking on Comms Accessories.

Requirements

• Diploma / ITC / NTC-2 in Electronics and Communications Engineering or equivalent
• At least 1-2 years of related working experience in Electronics and Communications Equipment
• Team player and able to work independently.

Other Information

• Good soldering skill will add an advantage

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required

Responsibilities:

• Collaborate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks.
• Perform remote troubleshooting on the ticketing kiosks when required.
• Compiling fault data for ticketing kiosks and generate reports.
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment and post-software deployment activities to all ticketing kiosks.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Supports all ticketing kiosks and Monitoring Control Console (MCC) workstation-related tasks (such as updating station layout drawing).

Requirements:

• NITEC / Higher NITEC in Engineering field.
• Proficient in Microsoft Office, especially in Ms. Excel.
• Possesses high accuracy in processing information.
• Self-motivated, proactive, positive, and able to work independently.
• Able to work independently and in a team in a challenging environment.

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 24720

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

Permanent, 5days, Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example, Job method statement, permit to work, risk assessement, maintainence operation protocol

Added advantage:

Data center aircon servicing

Testing and commissioing experience

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.