To support Corporate Banking Team in sales solutions and service the payment and cash management, coordinate with internal stakeholders and clients on all payment service and cash management business requirements, ensure client satisfaction.

Sales Pitch:

• Joint client visits with Relationship Managers to promote and publicise cash management products include but not limited to GMB functions, Fixed Deposit, Foreign Exchange requests, Global/TWD pay and Remittance.
• Deep dive into targeted customers, formulate sales plans, review and track pricing regularly, and achieve branch goals.
• Collaborate with the BU team to set target customer groups for cash management business and tools, visit customers, and develop opportunities together.
• Periodically, run incentive and pricing programs for targeted customers to increase average deposits.
• Shared branch targets with RMs to achieve number of new accounts, NII deposits, total effective deposit customers and average deposit etc.

Product Implementation:

• In charge of global product penetration.
• Feedback user experience and market information to the product PM, assist in product optimization and innovation, and provide promotional opinions on the product transaction process and content.
• Frontline education and training on cash management business to ensure that BUs have basic professional knowledge.

Transaction management:

• Maintain high service standards for corporate banking customers and ensure end-to-end daily transactions meet client satisfaction.
• Identify potential customers to grow average deposits and increase NII from deposits.
• Communicate with the cross-department to discuss transaction related application forms and policies.

Requirement:

• Bachelor’s degree in Finance or any related discipline
• At least 5 years’ of cash operations experience in corporate banking line

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Company’s Profile

Founded in 1980s Japanese retail company known for its minimalist design and a wide range of products, including household goods, clothing, and stationery. In Singapore, has expanded its brand presence with cafes that align with its philosophy of simplicity and functionality.

Working location: Plaza Singapura / Raffles City Shopping Centre / 100AM Tanjong Pagar

Working hours: 5 Days Work Week (44 hours/week)

Job Responsibilities:

· Attend and greet customers

· Maintain high quality of food preparation/handling and hygiene standards at all time

· Maintain cleanliness of equipment, workstations and café environment

· Performs POS and cashiering transaction

Requirements:

· At least 1-2 years of working experience in Hospitality or F&B industry

· Passion for delivering exceptional levels of customer service

· Able to multi-task and work in a high volume and fast paced environment

· Able to perform shifts including weekends and Public Holidays

· Able to start work at short notice

· Must Possess Food Hygiene Certification

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

-Develop operational strategies aligned with the organization's goals and objectives. This involves analyzing business requirements, identifying areas for improvement, and implementing initiatives to enhance operational efficiency and effectiveness.

-Identify inefficiencies in operational processes and workflows and implement solutions to streamline operations, reduce costs, and improve productivity. This may involve implementing new technologies, optimizing resource allocation, and standardizing procedures.

-Manage resources such as personnel, equipment, and facilities to ensure optimal utilization and allocation. This includes workforce planning, scheduling, and resource forecasting to meet operational demands.

-Develop and manage operational budgets, monitor expenditures, and implement cost-saving initiatives to optimize financial performance. Identify opportunities for cost reduction and revenue generation to improve profitability.

-Identify operational risks and develop strategies to mitigate them. This may involve implementing safety protocols, ensuring compliance with regulatory requirements, and developing contingency plans for potential disruptions.

-Lead and manage a team of operational staff, providing guidance, support, and mentorship. Foster a collaborative and high-performance work culture, and provide training and development opportunities to enhance employee skills and capabilities.

-Develop IT strategies aligned with the organization's goals and objectives. This includes identifying technology needs, evaluating emerging technologies, and creating long-term plans for IT infrastructure and systems.

-Develop and manage the IT department budget, allocating resources effectively to support business objectives while controlling costs.

-Implement and enforce IT security policies and procedures to protect against cybersecurity threats, data breaches, and unauthorized access. Ensure compliance with industry regulations and standards related to data security and privacy.

-Identify IT risks and vulnerabilities and develop strategies to mitigate them. Implement disaster recovery and business continuity plans to minimize the impact of IT disruptions on business operations.

-Lead and manage a team of IT professionals, including systems administrators, network engineers, cybersecurity specialists, and technical support staff. Provide guidance, mentorship, and professional development opportunities to team members.

-Provide technical support to end-users, troubleshooting IT issues, and resolving technical problems in a timely manner. Develop and deliver training programs to educate employees on IT systems, tools, and best practices.

-Monitor the performance of IT systems, networks, and applications, and identify opportunities for optimization and improvement. Prepare and present reports on IT performance, project status, and key metrics to senior management.

Working Hours:

8.30am-5.00pm (Monday - Friday),

8.30 am-1.00pm (Sat)

• Provide immediate response to client’s enquiries and concerns over the phone
• Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients
• Resolve discrepancies in reports by consulting with other staff
• Assess problem resolution for future applicability and forward to appropriate quality assurance individual.
• Pursue referenced test result to satisfy client needs and requests
• Print, prepare and distribute patient reports for delivery
• Perform data entry role when scheduled/assigned
• Assist with other database building activities when necessary

Requirements:

• Min GCE O/N/A Level , Nitec / Diploma in any field
• Able to handle customer service
• Able to start work immediately

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Company: Semiconductor Manufacturing

Location: Central (Accessible transportation to office)

Position: Senior Customer Service Coordinator (Job ID: 19346)

Job Description:

・Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
・Process Purchase Order to vendors
・Liaise with various internal & external parties to ensure timely production and shipping of goods
・Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups.　
・Process delivery or shipping documents, co-ordinate with Singapore &/or Philippines warehouse,
・Forwarders and Transporters to ensure smooth delivery to customers

Job Requirements:

・Minimum 5 years of Sales Coordinator/Customer Service experience
　（Handling Sales order, Purchase order, Sales Coordinator, shipping documents and other sales coordinator support role)
・Good communication and interpersonal skills
・Able to use Mandarin to liaise with China customers & vendors

・Knowledge of quotations or invoicing is NOT required.
・Experience in handling shipment, or work with logistics is preferred.

Interested applicants please send your resume to Jing Ling, jingling at pasona.com.sg with email subject header "Job Application for Senior Customer Service (Job ID: 19346)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our client is a well-established MNC, market leader in the Oil and Gas industry. They are looking for a Project Executive to assist their team for the next phase of their business. They are located in the North– easily accessible.

Responsibilities

• Ensure timely delivery of products and supplier documentation.
• Manage post-sales contact for project order status inquiries and maintain customer relationships in Asia market.
• Monitor supplier performance and expedite to meet delivery deadlines.
• Ensure suppliers meet product specs and packaging requirements. Assist in resolving non-conformance issues.
• Work with internal teams to ensure suppliers comply with purchase order terms.
• Keep suppliers informed and provide updates on progress, milestones, and delivery schedules.
• Prepare reports on supplier progress, challenges, and solutions.
• Travel to supplier sites as needed to verify progress and delivery.
• Expedite materials for sales orders and update records as per process.
• Submit monthly reports and report any process deviations.
• Assist with inspection planning and coordination.
• Manage project order documentation.

Requirement

• Min Diploma in Engineering or Supply Chian Logistics
• Min 2 - 3 years’ experience in oil & gas, chemical or industrial plants.
• Experience in Order processing, supply and delivery
• Able to read simple PO, technical specifications and data requirements.
• Knowledge in shipment incoterms and facilitating process will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Highlights

• Alt 6 days bi- weekly + PB
• 1st week 5 days; 2nd week 6 days etc
• 9 hours (Monday - Thursday); 9.5 hours (Friday - Sunday)
• Mandarin speaking to liaise with Chinese customers

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable
• Good communication skills in English

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job Title: Service Technician (ID8234)
Location: Lakeside, Singapore
Working Hours: Mon-Fri: 9AM-6PM
Salary: $2200 - $3000

Job Description:
Arrange logistics and prepare tools for component replacement or repair work, calibration, and servicing of safety-related equipment.
Perform maintenance, servicing and calibration of safety-related equipment
Carry out preventive maintenance in accordance with preventive maintenance schedule.
Comply with Workplace Safety and Health (WSH) policies, procedures and regulations when carrying out work.
Create work orders to document repairs.
Highlight areas of non-compliance to supervisor for follow-up.
Monitor status of equipment after repairs.
Propose workflow improvements to improve efficiency.
Reinstate machine and equipment back to operation to reduce downtime.
Schedule equipment for repair, fault finding and troubleshooting.
Ensure servicing area is clean and tidy at all times.
Any other ad-hoc tasks as and when assigned by Management.

Requirement:
Able to work effectively and efficiently individually and in a team
Candidate must possess at least Secondary School/"O" Level or equivalent
Possess valid class 3 driving licence
Good eyesight and familiar with roads in Singapore
Hardworking, responsible and self-driven
Physically fit and positive working attitude

Service Technician - (CCTV & Smart Door Systems) - Class 3

Working Days: 5.5 days

Working Hours: Mon-Fri 9am-6pm , Sat 9am-1pm

Location: Nicoll Highway

Salary: $2500 - $3000 + OT (If required)

Responsibilities & Duties:

• Installing CCTV / Electrical Wiring / Cabling installation/ Door Access System/Smart Home System.
• Servicing and maintaining of company product at customer place.
• Be able to work across multiple teams to get things done
• Perform any other ad-hoc duties as designed.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Business Development Executive (F&B Industry)

Working days: 5.5 days work week
Working hours: 8.30am - 5.30pm
Salary: $3000 to $4000 + Car Allowance $1200
Location: Admiralty

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

3x Customer Care Service Officer (10 months contract)

Salary up to $2500

Location: Clementi

Job scope:

Handle Admissions and Scholarships enquiries via email and telephone
Attend walk-in Admissions and Scholarships enquiries (if required)
Any other ad-hoc duties

Our client is from Oil and Gas industry. They are looking for a Maintenance Scheduler (E&I) to assist their team for the next phase of their business. They are located in West.

Duties:

• Plan and schedule daily maintenance tasks for Electrical & Control assets.
• Coordinate with Mechanical, HSSE, Production, and Jetty Operations teams on work requests and permits.
• Liaise with authorities for natural gas equipment maintenance approvals.
• Coordinate with external vendors and contractors for site surveys and work execution.
• Ensure validity of Method of Statement and risk assessments.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 5 to 8 years of E&I experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description

• Industry/Organization Type: Waste Management Company
• Position Title: Operation Technician, Team Leader (Chemical Plant/Incinerator)
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8 am – 5 pm; Saturday, 8 am – 12 pm/Shift Work: Day – 8 am – 8 pm, Night – 8 pm – 8 am
• Salary Package: Gross up to $4,500 (Basic + OT/Shift Allowance) + Company Transport/Transport Allowance + AWS + Quarterly Incentives + Performance Bonus + Joining Bonus
• Duration: Permanent

Key Responsibilities

• Oversee the daily operation and process control of the incinerator and boiler turbine plants.
• Develop strategies and implement plans to enhance operational efficiencies and reduce costs.
• Manage the daily requirements of consumables, tools, and equipment for the plant.
• Oversee budget planning and cost management for maintenance operations.
• Establish and enforce operational procedures according to ISO & OHSAS standards, including training and communication to staff.
• Conduct regular inspections and prepare plant equipment for audits and inspections to meet all regulatory and safety standards.
• Ensure adherence to environmental regulations concerning air pollutants.
• Develop and maintain detailed maintenance schedules, managing manpower for both routine and shutdown maintenance effectively.
• Coordinate with other departments to manage power distribution and communicate any potential interruptions.
• Supervise, motivate, and lead a team of technicians and operators, ensuring high performance and compliance with safety standards.
• Develop and conduct in-house training for staff on operations, maintenance, emergency responses, and safety procedures.
• Manage documentation, records, and operational data analysis and reporting.
• Monitor and ensure contractor compliance with safety standards during maintenance works.
• Regularly review and assess contractor performance.
• Support the engineering department in maintaining and upgrading plant facilities, including developing preventive maintenance plans.

APPLY NOW!!!

• Diploma in Mechanical Engineering, Chemistry, or relevant field.
• Minimum of 3 years of supervisory experience in maintenance operations, preferably in rotary kiln incinerator or boiler operations.
• Ability to work in a 12-hour rotating shift pattern.
• In-depth knowledge of industry-specific safety and environmental regulations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69800 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description:

• Ferry passengers to and fro pick up point to destination.
• Maintain the cleaniness and condition of the bus.
• To provide safe, comfortable and pleasant journey to passenger on board.
• Ensure the bus route are adhere timely and safely.
• Practice workplace safety rules and procedures and NOT engage in any unsafe or negligant act that may endanger self or others.
• Ensure compliance to Company's stipulated operational standards and procedures.

Job Requirements:

• Qualified Class 4 Driving Licence and valid vocational licence.
• At least 2-year working experiene in the related field.
• Working hours will varies according to the assignment allocated.
• Able to start work in short notice will be preferred.
• Good driving records, good rapport attitude and on time pick up passengers.
• Prefer candidates who staying around Yishun, Marsiling & Woodlands.
• Able to speak simple English and Mandarin or Malay.

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Position title : Operations & Maintenance Supervisor

• Location: Jln Buroh
• Working Days: 5.5 work week
• Working hours : 7.30am to 4.30pm, Sat: 7.30am to 12.45pm
• Salary : Salary $2800 - $4500 (subject to qualifications and experience) + OT

Requirement

• Diploma in Engineering (Mechanical/Electrical) or relevant work experience in Petroleum/Oil and Gas is preferred.
• At least 3 years of working experience preferably in Plant
• Experience ensuring overall maintenance and repair works of the plant equipment

Responsibilities

• Plan, organize, day-to-day operations of the facility
• Be responsible for the overall maintenance and repair works of the plant equipment
• Lead a group of workers, hauliers and tanker attendants e.g. addressing issues or grievances, ensure proper facilitation of their job assignments and etc.
• Oversea and commit to plant safety procedures: WHS, FS
• Ensure stock count for cylinder tracking is timely and accurately reflected in our in-house system
• Communicate with other departments or parts of the plant to make sure everything runs smoothly
• Any other ad-hoc duties assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Job Description:

• In Charge of overseeing the whole process of service cum maintenance workflow
• Responsible for the front line contact with client representatives on all service and maintenance related issues
• In charge of leading a team of service team members
• Responsible for preparing service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Taking charge of determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• In Charge of managing day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Job Requirements:

• Min Nitec or diploma in Electrical/Electronic Engineering
• Min 3 years working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage