With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

Roles & Responsibilities

Salon Manager

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping is practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants, please call us @ 96398278 to speak with HR or email us at [email protected]

The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE!

A beauty centre manager is responsible for the day-to-day operations of a beauty centre, including:

• Staff management: Recruiting, training, and supervising beauty therapists, aestheticians, and support staff
• Scheduling: Organizing employee shifts, considering peak times and seasonality
• Inventory: Ordering beauty products, replenishing stock, and determining product mix and range
• Quality assurance: Ensuring all beauty treatments meet high-quality standards
• Hygiene: Applying hygiene practices across all beauty stations
• Maintenance: Arranging for regular maintenance services for all equipment
• Customer service: Ensuring customer satisfaction and providing high-quality customer service
• Financial: Receiving payments from clients, tracking all transactions, and keeping updated records of costs and revenues
• Promotion: Promoting services, products, and discounts on social media
• Compliance: Ensuring compliance with all applicable local codes and federal or industry regulations

Requirements and skills

• Proven working experience as a beauty centre manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills

Job Title: Accounting Manager Full set (Courier Activities Company) ID9093
Location: Rochor
Working Hours: Mon-Fri 830am-530pm
Basic Salary: $5000-$6000

Benefit:
*AWS & variable bonus provided with AL 14 days starting

Job Description:
•Manage full set of accounts, including month-end closing process and ensure all month-end journals, AP, and AR sections are closed promptly
•Prepare Accounts Payable & periodic reconciliation of vendors' statement of accounts
•Assist in year-end audit & preparing audit schedules including liaising with external/internal auditors and tax agents as required
•Handle and ensure compliance with all finance filing requirements, audits, and tax filings (e.g., GST)
•Perform any other duties as assigned by the Director

Requirement:
Min 5 years full set exp in accounting

Category Manager - Marine Spare Parts

Position Overview: We are seeking an experienced and results-oriented Category Manager for Marine Spare Parts to join our team. This strategic role will involve managing and developing the product category, optimizing product selection, and driving growth within the marine spare parts segment. The ideal candidate will have a strong background in category management, a deep understanding of the marine industry, and a proven ability to drive sales and profitability within their category.

Key Responsibilities:

• Category Strategy & Planning: Develop and implement a comprehensive category strategy for marine spare parts, ensuring alignment with company goals and market trends. Create short- and long-term plans to drive category growth and profitability.
• Product Selection & Optimization: Oversee the assortment of marine spare parts, ensuring the range meets market demand, customer needs, and regulatory standards. Continuously evaluate product performance and make data-driven decisions to optimize the product offering.
• Supplier & Vendor Management: Candidate needs to have connections to suppliers of relevant marine products. Then, to cultivate strong relationships with key suppliers and vendors to negotiate pricing and terms. Ensure product quality, on-time delivery, and effective inventory management in collaboration with suppliers.
• Market & Competitor Analysis: Conduct regular market analysis to identify trends, customer needs, and competitor activity. Use this information to adjust the product offering, pricing strategies, and promotional activities.
• Sales & Profitability: Analyze sales data to identify opportunities for growth, cost reduction, and margin improvement. Collaborate with the sales team to develop promotional strategies and initiatives to increase market share in the marine spare parts segment.
• Inventory Management: Work closely with the inventory and logistics teams to maintain optimal stock levels, reduce overstocking or stockouts, and ensure product availability across multiple channels.
• Cross-functional Collaboration: Partner with marketing, sales, operations, and customer service teams to ensure effective execution of category strategies. Provide insights and support for product launches, promotions, and customer engagement efforts.
• Budgeting & Forecasting: Manage the category budget, ensuring accurate forecasting, pricing, and cost management. Track financial performance and adjust strategies as needed to meet or exceed targets.
• Customer Feedback & Continuous Improvement: Gather customer feedback and insights from the sales team to improve product offerings, identify gaps in the market, and enhance customer satisfaction.

Requirements:

• Proven experience as a Category Manager or Product Manager, preferably in marine spare parts, marine equipment, or a related industry.
• In-depth knowledge of the marine industry, including key spare parts for various types of vessels, maintenance processes, and regulations.
• Strong analytical and problem-solving skills with the ability to manage and interpret large amounts of data to drive strategic decisions.
• Experience in vendor negotiations, pricing strategy, and managing supplier relationships.
• Excellent communication, negotiation, and presentation skills.
• Strong project management skills and the ability to prioritize and execute multiple initiatives simultaneously.
• Ability to work effectively across different departments and with a wide range of stakeholders.
• Proficient in using ERP systems and category management tools (e.g., SAP, Oracle, or similar systems).
• A bachelor's degree in Business, Supply Chain, Engineering, or a related field.
• Knowledge of marine spare parts inventory management, logistics, and supply chain best practices.

Job Description & Requirements

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Maintenance Technician

Responsibilities

• Servicing and repairing industrial cleaning equipment such as high-pressure jet, leaf blower, scrubbing machine, vacuum cleaner, battery operated cart and etc
• Inspecting and assessing the functionality of equipment
• Troubleshooting machineries breakdowns
• Conducting routine maintenance and safety checks
• Preparation and submission of maintenance reports
• Liaise with external vendors for necessary equipment repair
• Inspect and monitor quality standards of equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity and relevant knowledge in electrical and mechanical.
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Maintenance Technician

Responsibilities

• Servicing and repairing industrial cleaning equipment such as high-pressure jet, leaf blower, scrubbing machine, vacuum cleaner, battery operated cart and etc
• Inspecting and assessing the functionality of equipment
• Troubleshooting machineries breakdowns
• Conducting routine maintenance and safety checks
• Preparation and submission of maintenance reports
• Liaise with external vendors for necessary equipment repair
• Inspect and monitor quality standards of equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity and relevant knowledge in electrical and mechanical.
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Job description:

• Maintain a metrics-driven and solution-oriented approach to deliver a world-class service experience.
• Co-develop and co-execute strategic initiatives.
• Lead, mentor, and coach team members to achieve their full potential.
• Handle the recruitment, onboarding, and training of new team members.
• Foster cross-team communication between Support, Product/Engineering, Marketing and Sales.
• Promote team collaboration with other Support managers and teams.
• Partner closely with Account Management Teams to ensure a seamless customer experience.
• Facilitate the implementation of new processes to enhance customer support.
• Address critical customer escalations and manage stakeholder expectations, providing senior management with resolution plans.
• Collect and analyze support metrics to drive continuous improvements.
• Ensure proactive and high-quality ticket and incident management.
• Responsible for weekly reporting, including team metrics, customer trends, issues, and requests.
• Contact customers proactively to ensure the highest level of service satisfaction and develop and implement a corrective action plan, to avoid potential churn
• Aptitude to learn and grow.
• Manage and maintain back office infrastructure with vendor support.
• Manage and support various productivity initiatives.
• Other ad-hoc responsibilities.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, or a related field.
• 3-5 years of relevant experience in cybersecurity/technology preferred.
• Familiarity with DDos, WAF, CDN, Cyber Threat Intelligence, and Bespoke Monitoring is an advantage.
• Training will be provided for candidates with limited prior experience.

Dear all

Our employer from provision shop looking for their shop's business development manager. Person should have min 3 years of experience is required:

Responsibility:

• Maintain current client relationship and identifying areas for potential clients
• Contacting potential clients to establish a business relationship and meet with them
• Develop new sales areas and improving sales through various methods
• Research the latest in the business industry and creating new opportunities to expand business

Need to work some time long hours also. Interested candidates send us your particulars.

Regards

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Recruitment:

• To manage the daily operations of Student Acquisitions for full-time/part-time qualification programs.

• To ensure that admissions and acquisitions procedures are followed in line with school policies, CPE, ERF and Edu Trust regulations.

• To be responsible for the development and implementation of student acquisitions and conversion strategies to increase enquiries, applications, and conversion for all courses.

• To regularly provide analysis on enquiries and admissions data to advise the CEO/Director of Student Acquisitions on enquiry trends and market demand on existing course products.

• To liaise regularly (through the Director of Student Acquisitions) with and advise management and on issues relating to recruitment and admissions.

• To manage the planning and co-ordination of local and international outreach events e.g. Open House, Course Previews, Roadshows, Learning Journeys and liaising with relevant departments to ensure successful delivery of the events

• To plan and implement an effective department budget and ensure that all student acquisitions activity is managed within the budget.

Overseas Markets and Agents Management:

• To implement an effective system to manage a network of recruitment agents to generate production, ensure compliance with CPE amd Edu Trust regulations and high service standards.

• To manage all administrative follow ups pertaining to agents' selection, appointment, monitoring, and evaluation

• To source and develop leads in opening potential new markets with value propositions to SHATEC

Business Development:

• To manage the business development of advisory services in licensing, consultancy, and management of educational institutions,

•To be responsible for the negotiation and contract administration, of all advisory services offered.

Others:

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE Edu Trust and ERF.

• To support all school events.

• Any other ad hoc duties.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

CHJ Technologies is a fast growing Internet security solutions company in Singapore and Asia.

At CHJ Technologies, we will give you the opportunity to drive the business the way you want to, and be involved in the decisions that matter. We reward our colleagues with better opportunities to grow, and nurture them to take on management roles and regional assignments.

We are looking for an individual with a passion for impact, technology and growth. A strong individual and team player with a positive attitude in our work culture. A strong leader who can implement change, bring new ideas to the table, and quickly establish rapport with the team.

At CHJ Technologies, we grow together!

Job scope and deliverables will be as follows:

· Develop the go-to-market multi-channel strategies to establish, engage, nurture, grow and deepen relationships

· Develop and execute a strategy and integrated marketing plan to generate leads for sales and build awareness for our Cyber Security solutions in Asia

· Create and maintain a portfolio of customer success stories, references, and recommendations

· Develop and execute go-to-market Territory plan for services and revenue measured.

· Field-based sales-presenting to senior audiences & engaging with multi-stakeholders

· Works cross functionally with product, engineering, design, marketing, sales and services to create and execute on growth projects.

· Develop inbound and outbound marketing campaign and execute generated leads to drive activation, retention, engagement and revenue.

· Develop and identify target accounts through strategic outreach for outbound sales campaign

· Understanding and ability to implement data driven approach to create ideas and execute projects.

· Aptitude to learn technical concepts/terms

· Ability to manage multiple tasks/projects simultaneously

· Manage all outstanding tickets for our customers on our Zen-Desk based support email system to ensure high Service Level Agreement (SLA)

· Manage and monitor customer support maters on other tools (phone/ email/ etc)

· Assist and respond to customers helping them navigate, create and scale the service to realize the full promise.

· Schedule out responsibilities for monitoring tickets during weekends or public holidays when necessary.

· Manage office IT server and computer infrastructure, with support from our vendors

· Manage all other documentation required in the back-office

· Other adhoc duty

Career Level Junior/Middle

Industry Information Technology

Sales / Customer Service / Business Development > Customer Service

Job Function Executive

Sales / Customer Service / Business Development > Others

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Position Overview: The Country Manager - Business Development will be responsible for driving market penetration and expansion in Singapore. This role will focus on outdoor sales, new account targeting, tender management, and fostering long-term customer relationships. The successful candidate will be a proactive “hunter” with a deep understanding of business development strategies, excellent sales capabilities, and a strong drive to grow market share. This role also involves collaborating with Category Managers to promote special offers and optimizing the use of inventory for cross-selling and upselling.

Key Responsibilities:

• Market Penetration & Expansion: Spearhead the business development efforts in Singapore, driving market entry, expansion, and increasing brand visibility across key sectors.
• New Account Targeting & Acquisition: Focus on identifying, targeting, and acquiring new business accounts, including key clients, partnerships, and high-potential prospects through outdoor sales efforts, prospecting, and cold-calling.
• Tender Management: Lead and manage the tender process for key accounts, ensuring the timely and competitive submission of tenders, and working closely with relevant stakeholders to ensure high-quality proposals.
• Customer Relationship Building: Establish and maintain strong, long-term relationships with clients and partners to foster trust, repeat business, and customer loyalty. Serve as the primary point of contact for major accounts.
• Cross-selling & Upselling: Collaborate with Category Managers to promote special offers and cross-sell/up-sell additional products and services from within the existing inventory. Use data and market insights to create tailored solutions for clients.
• Promote Special Offers & Product Lines: Leverage inventory and sales guidelines set by Category Managers to ensure relevant and timely promotions are effectively communicated and promoted to clients, boosting sales opportunities.
• CRM Management: Track all sales activities, customer interactions, and progress toward targets through CRM systems. Ensure accurate and up-to-date information is available for reporting and forecasting.
• Team Leadership & Coordination: Work closely with internal teams, including marketing, logistics, and sales, to ensure smooth execution of sales strategies and provide input on business development opportunities.
• Reporting & Performance Metrics: Monitor key performance indicators (KPIs) related to sales activities, customer acquisition, and account retention. Provide regular reports to senior management on business development performance and market trends.

Requirements:

• Proven Sales Experience: 5+ years of experience in business development, sales, or account management with a strong focus on new business acquisition and outdoor sales in a B2B environment.
• Experience in Tender Management: Proven track record of managing and winning large tenders, with the ability to manage multiple, high-priority opportunities simultaneously.
• Customer-Centric Mindset: Strong ability to build and nurture client relationships, providing personalized service and identifying opportunities for upselling and cross-selling.
• Sales & Negotiation Skills: Exceptional sales skills with a track record of exceeding targets, securing new business, and closing deals in competitive environments.
• Market Knowledge: Familiarity with the automotive aftermarket or vehicle/engine repair workshop space, and an understanding of market dynamics, trends, and customer needs.
• Excellent Communication & Presentation Skills: Strong verbal and written communication abilities with the capability to effectively present to clients and stakeholders at all levels.
• Self-Starter & Results-Oriented: Highly motivated and self-driven individual who thrives in a results-oriented environment with a passion for driving growth and expanding market share.

Job Title: Senior/Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$6000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Procurement Manager (ID8135)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $6000 - $8000

Job Description:
- Assume all purchasing duties across the company inclusive of retail, food service and branded distribution items.
- Improve efficiency in management of inventory to reduce costs and increase productivity for the organization.
- Establish a mix of products to enable Q.B Food to grow and develop their food service and retail offering and become a competitive force in the market.
- Maintaining relationships with suppliers while continually scouting for additional vendors
- Evaluating spending operations while seeking ways to improve and enhance the quality of products purchased and the timeliness of deliveries.
- Conducting cost analyses and setting benchmarks for improvement
- Developing risk management procedures to mitigate losses in the event of product shortages
- Supervising a purchasing team and delegating tasks across departments when necessary
- Working closely with the company legal department to make sure contracts and terms are favorable

Requirement:
- At least 8–10 years in procurement, ideally in FMCG or food sourcing (meat/dairy experience preferred).
- Import knowledge is advantageous.
- Strong negotiation skills and ability to drive cost savings initiatives.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
- Proficient in SAP will be an added advantage.

Benefits: AWS and Variable Bonus
Paid Leave: 14 - 21 days (increase one day per year of svcs up to 21 days)
Good Medical Benefit: AIA, GP, H&S, Dental & Eyecare

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

The Deputy M&E Manager (Buildings) is responsible for leading the M&E Coordinators and Supervisors in the planning, coordination and effective installation of M&E services based on project scope and requirements.

Job Responsibilities

• Ensure that all provision requirements as specified in tender documents are fully met.
• Liaise with statutory agencies, client, consultants, sub-contractors, vendors and project site operation team to facilitate installation works and progress on site.
• Identify key design and delivery issues / solutions or risks. Resolve any technical or design related issues with the relevant stakeholders in a prompt and effective manner.
• Involved in reviewing M&E tender documents and highlight contractual requirements including the proposal for value engineering.
• Establish and maintain good relationship with clients / developers, sub-contractor and suppliers.
• Manage interfaces and coordination works, design and construction of transit projects with all Nominated Sub-Contractor (NSC)
• Monitor and control M&E costs within the project budget
• Adherence to safety practices in the workplace

Job Requirements

• Degree in Mechanical or Electrical Engineering from a recognized University
• Possess at least 10 years of relevant work experience with A1 main contractor and has managed large scale projects with project value at least $100million and above
• Possess at least 5 years of experience in managing team
• Strong technical and design knowledge in terms of various M&E systems and services
• Candidates is required to have project experience in data centers, commercial buildings or other buildings projects
• Possess effective analytical, problem-solving, project management, stakeholder management and leadership skills
• Able to work under pressure, fast and dynamic environment

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service