Job Description

We are seeking a dedicated and proactive Assistant Customer Service Manager to support the daily operations of our customer service team. The ideal candidate will assist in managing customer inquiries, addressing feedback, supporting complaint resolution and ensuring the delivery of high-quality customer service. This role is crucial in helping the Customer Service Manager achieve service excellence and maintain customer satisfaction within the travel industry.

Responsibilities

• Assist the Customer Service Manager in overseeing daily customer service operations to ensure smooth and effective processes.
• Support the team by providing customers with detailed information about our products and services, aiming to enhance their experience.
• Respond to customer inquiries via phone and email and collaborate in resolving issues promptly and professionally.
• Assist in handling and resolving customer complaints, supporting the team to achieve positive service recovery.
• Act as a point of contact and provide guidance to counter staff when the Customer Service Manager is unavailable.
• Assist in preparing monthly performance reports and customer feedback summaries, highlighting key insights for management.
• Contribute to monitoring customer satisfaction levels, proactively identifying potential issues and assisting in implementing improvements.

Requirements

• Minimum of a Diploma or GCE O Level qualification in any field.
• 2 to 3 years of relevant experience in customer service, preferably in the travel industry, with exposure to handling client feedback and resolving complaints.
• Proficiency in English and Mandarin (spoken and written) to effectively communicate with diverse associates and clients.
• Organised, dependable and able to work independently, with a strong sense of initiative.
• Strong communication and interpersonal skills, with a friendly and professional demeanour.
• Familiarity with MS Office (Word, Excel, PowerPoint) for report preparation and documentation.

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

Responsibilities:

- Supervise the day-to-day sales and marketing activities of all the outlets.

- Assist in promotion Planning: Know what promotion works and be able to plan for a full-year calendar of eCommerce and retail shop events and activities to enhance the shopper experience and achieve sales targets.

- Work closely with the team to drive sales to meet monthly/quarterly target

- Source for marketing partnerships with external parties for collaborations, vendor management, including liaison of PR, managing of outreach seeding programs to KOLs and our membership members.

- Assist in marketing tasks such as Brand and Awareness, building relationship with our key customers.

- Provide feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

-Monitor corporate image frequently and ensure it is in compliance with company brand.

- Other adhoc duties assigned.

• Single Point of Contact for our customers and be available all operational events and escalations.
• Driving 24/7 Day-2 team on technical grounds to align with customer expectations and contracts.
• Knowledge on Core products and technologies of Cisco is a must
• Knowledge on Aruba Clearpass, Fortinet & Palo Alto Firewalls are preferred experience.
• Planning, Monitoring and Delivery of operations tasks timely and successfully
• Understand the support contract types for each customer and deliver service based on their agreed scope and SLA
• Understand the process and practices related to support Tools, Templates and Standard Operating Procedures.
• Building relation with vendors and partners for product support problems and managing customer expectations accordingly.
• Driving all escalations on technical grounds and manage customers accordingly for the resolutions.
• Maintain team bonding with all the support engineers and mentoring on support delivery.
• Build and develop standard operating procedures, technical documentation, knowledge base.
• Ability to conduct postmortem and root cause analysis to clearly identify the issue and develop prevention plan/strategy is a key requirement.
• Proficient in producing RCA and IR reports for all high severity/priority incidents and presenting customer with confidence.
• Involve actively with cross-function teams to engage and co-ordinate to represent Logicalis as One and improve support functionality.

The Individual and their Experience:

• Minimum 8+ years of relevant experiences in Networking technologies with not les than 5 years of experience in Network Operations as a Lead.
• Intermediate level of understanding on Networking concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, NAC, etc.
• Proven track record of leading operations and customer management with effective communication and presentation.
• Strong, smart-working attitude with ability to work well under pressure and high demanding customer environment during crisis.
• Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both Logicalis and customer management.
• Out-of-box thinking is mandatory during escalations to manage customer, vendors, technical teams for setting right expectations and finding quick resolutions.
• Proficient in communicating and written skills in English
• Proficient in writing Incident Reports, RCA and general reporting for QBRs.
• Candidate with CCNP or equivalent technical certification.
• Candidate with ITIL Foundation certified.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals.

You will find yourself working in a challenging environment, where your capabilities will be developed to the max. High performers will be selected for overseas assignments to contribute to our overseas subsidiaries as well as to learn from our counterparts.

Responsibilities

Finance & Accounting

• Report to Financial Controller who is a qualified CPA / Chartered Accountant
• Liaise and coordinate with outsourced accounting firm on finance matters.
• Manage Account Payable and/or Receivable
• Ensure financial records are maintained in an effective, up to date and accurate manner
• Work closely with the Financial Controller to maintain, review and implement financial and accounting policies to ensure compliance with company’s policies and good governance, practice and standards.
• Assist in any other finance-related matters as required

Administration

• Liaise and coordinate with outsourced corporate services firm on SOP audit & compliance
• Other Ad-hoc duties if assigned.

Requirements

• Minimum Diploma or Degree in Finance, Accounting or Business fields
• 2 years experience preferably from service / hospitality / healthcare / retail industry.
• Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.
• Candidate who are undergoing CPA training program are welcome to apply
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

• 5-day work week
• Medical Benefits
• Opportunity to embark on Management Trainee Program
• Reward and recognition program that appreciate the most competent and brightest
• Promotion based on performance
• Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Operation Executive

• Office Location: West
• Site Location: East
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Chan Mui Lee (Sandy)

Reg No. R1108925

EA License No: 06C2859

If you are passionate about sustainable manufacturing, innovation, and delivering excellence, we invite you to apply and join us in making a meaningful impact.

JOB DESCRIPTION

• Dvelop and maintain strong client relationships
• Collaborate with the CEO to manage project timelines and ensure success
• Assist with international projects
• Open to occasional travelling for client meet ups
• Keeping clients informed and engaged throughout the entire project

Requirements

• Min 2 years of relevant experience
• Excellent customer service skills
• Strong attention to detail
• Willingness to travel internationally when needed

Preffered Skills

• Proven ability to handle multiple projects and priorities effectiveness
• Strong communication and interpersonal skills

Job Description

-Responsible for leading and managing an industry-facing programme focusing on AI solution development & implementation in manufacturing sector.

-Define & execute an overall programme management framework, including but not limited to finance / governance / resource management / IHL collaboration / stakeholder management / programme administration / project management etc.

-Responsible for the programme overall progress and compliance to grantor?s requirements, and report to all internal and external stakeholders regularly.

-Provide leadership guidance to project managers, coordinate cross-project activities to accomplish strategic objectives, oversee multiple projects across various research organizations, and ensure successful delivery of project scope and targets while managing all the risk, quality, delivery, scope, schedule, and budget.

-Support ecosystem development with relevant stakeholders from public agencies, IHL and industry for economic impacts in the programme.

-Work closely with AI researchers and manufacturing domain experts together with industry partners to capture AI manufacturing use cases and manage the full life cycle of R&D projects by planning organizing, executing, monitoring and evaluating from conception to completion, and eventually to industry implementation.

Job Requirement

• Bachelor or Masters in any Science & Engineering related disciplines.
• At least 5 years or more of large-scale multiple-party project management experience in technology and/or product development; any past experience on research project would be preferable.
• Ability to demonstrate a good level of understanding of various engineering subjects, manufacturing technology, product development, latest AI technology trend
• Ability to deal with complex stakeholder management with public agencies, academia, research organization, industry, and trade association.
• Good business acumen, able to identify business opportunity independently and interact with industry partners confidently.
• Proactive team player and technically motivated to solve problems, innovate and deliver to industry.
• Strong communicator with excellent interpersonal skills; strong logic thinking and writing skills.
• PMP certifications or equivalent will be advantageous.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Your team

This role reports to Senior Director of Media/eCom and will lead a multi-disciplinary IT team.

How success looks like

• Drive Product Adoption, User Satisfaction and Business Value Creation
• Deliver Product Service Level and Support Experience
• Maintain Agility and Quality of Feature Releases
• Deliver Financial Forecast Accuracy and Compliance

Responsibilities of the role

We are seeking a talented and driven Senior IT Digital Product/Program Manager to join our team to own Digital products that drive efficiency and effectiveness of how we plan and execute media on ecommerce, digital, TV. Senior IT Product Manager is accountable for the ultimate success of the IT product! They create business value and meaningful digital disruption via understanding unmet business and users’ needs, setting the product strategy and roadmap, and leading the product development process with multi-functional teams to drive break-through IT capabilities with quality and agility. In addition, the individual will own the following areas:

• Expansion:
• Create and execute toolkit to expand product seamlessly to new country-retailer combinations.
• Partner with key business resources to determine and define adoption scope and objectives of medium to large projects, predict resources needed to reach objectives, and manage resources in an effective and efficient manner.
• Develop and manage a detailed project schedule for medium to large projects or multiple project stages.
• Provide project updates on a consistent basis to various stakeholders and the project board.
• Utilize industry and company best practices, techniques, and standards throughout entire project execution. Monitors progress adjusts as needed, and measures project performance to identify areas for improvement.
• Operations:
• Drive flawless operations across more than 150 country-retailer-category combinations.
• Deliver Product Service Level and Support Experience
• 3rd party governance
• Govern 3rd party IT service providers for performance & compliance.
• Assists to manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Business Value:
• Drive Product Adoption, User Satisfaction and Business Value Creation
• Deliver Financial Forecast Accuracy and Compliance
• Feature Upgrades:
• Adhere to IT policies including cybersecurity and privacy mandates.
• Maintain Agility and Quality of Feature Releases

Role Requirements

• Excellent communication skills. Ability to communicate technical concepts and translate it to business value.
• Experience in managing IT teams.
• Proficient in English
• 3+ Years of IT Product Management experience
• 3+ Years of experience in CPG Retail Execution
• Proven track records of business and user value creation via break-through IT capabilities
• Proven track records of leading multi-disciplinary IT development team to deliver IT capabilities in both in-house and outsourced setting.
• Proven mastery in Agile Software Development methodologies, such as Scrum, Kanban, Scaled Agile Framework
• Are adaptable and able to handle multiple priorities effectively, both independently and as part of a collaborative team
• A Bachelor or Master’s Degree in Business/Management Information Systems, Computer/Systems/Industrial Engineering, Computer Science, Business Analytics, Data Science, Operations Research or Statistics.

About us

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.

Roles & Responsibilities

· Must need to work on Weekends and Public holidays

· Must have good proficiency in English, Tamil and Hindi

· Must ready to work physically to carry provisionals, groceries and vegetables from whole sale vendor delivery to store room , then shift from Store room to display rack to avail customers

· Receiving of provisionals, groceries and vegetables from whole sale supplier then arrange it properly

· Loading and unloading of provisionals, groceries and vegetable

· Help customers to find locate provisionals, groceries and vegetable, if need bring the stuff and put it their trolley

· Ensure shelves and product displays remain stocked.

· Replenish products onto display shelfs and areas as assigned.

· Check & account for damaged stocks, Tabulate balance stocks & Tidy up items displays

· Welcoming customers to the store and answering their queries. -Assess customer needs and wants: answer customer questions and concerns. -Provide appropriate product recommendations. -Ensure merchandise is in-stock and displayed on shelves in a presentable. -Build relationships with customers, especially regular customers.

· Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, and training wait staff to upsell appetizers, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, a proprietary, private-label sauce, delivery service and corporate events.

· Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

· Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

· Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Primary Responsibilities:

• Oversee limousine operations and manage a team of coordinators and drivers.
• Ensure smooth daily operations while adhering to department procedures and company policies.
• Exhibit leadership, teamwork, time management, customer orientation, and proficiency in limousine services.

Operational Duties:

• Supervise and lead the team in Limousine Command Center.
• Coordinate with front desk/butler services, business development hosts, and drivers.
• Manage limousine-related information and address transport arrangements, waiting times, and pick-up/drop-off locations.
• Conduct regular checks on grooming and service standards for both in-house and outsourced team members.
• Monitor team interactions to ensure effective communication with stakeholders.
• Maintain vehicle cleanliness and ensure all amenities are in place.
• Review and plan daily bookings and manage resources, including outsourcing vehicles as needed.
• Forecast vehicle requirements for upcoming events and plan deployment with the Limousine Command Center team.
• Ensure timely dispatch of all limousine bookings.
• Plan and manage team rosters according to operational needs.
• Resolve booking, dispatch, or guest-related issues promptly and update relevant departments.
• Address operational issues proactively and escalate to the Operations Manager when necessary.
• Develop effective communication with stakeholders to understand departmental workflows.
• Assign duties, conduct training and assessments, update checklists, and handle shift handovers.
• Attend training sessions and department meetings as scheduled.
• Perform additional duties as assigned by the immediate supervisor.

Requirements:

• Diploma or higher; Hotel Management is an advantage.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented, with strong follow-through.
• Pleasant attitude, resilient mindset, and ability to work independently.
• Willingness to work shift as required.
• Professional appearance and demeanor.

Our client is from Oil and Gas industry. They are looking for a Senior Mechanical Engineer for the next phase of their business. They are located in West.

Duties:

• Responsible in guiding the maintenance, troubleshooting, repair, commissioning and substitute of mechanical or piping equipment within the Gas Engine Generators as well as its additional systems such as gas engine, pipeline, pressure pipe, ACMVs, lube oil and coolant pumps arrangement.
• Responsible in supporting mechanical support and solutions for the process & care and providing the development of care strategy including procedure/specification focusing on equipment dependability, spares inventory necessity, shutdown and inspection lists, preventive and prophetic care programmed.
• Responsible in managing and work meticulously with internal contractor and equipment seller to perform maintenance work at the Gas Engine Generators Building and terminal.
• Responsible to make certain compliance to appropriate regulations, manipulate safely, fit for object, maintainable and trustworthy for the site’s modified or anew build mechanical setup (such as gas engine, pumps, gravity vessel, safety facilities, etc).
• Responsible in guiding technical negotiations, execute and succeed project schedules or cost as well as collaboration with outward and internal shareholders, merchants for end of life and development project using company Management of Change process for machinery facilities.
• Responsible in supplying technical practicing as required in the area of process, maintenance, fault resolution of the Gas Engine Generators.
• Responsible in contacting with exterior investor including administration agencies on approbation and risk of closure of electrical arrangement that will influence gas-send out.

Requirements

• Min Bachelor’s Degree in Mechanical Engineering or any relevant field.
• Min 3 to 5 years’ experience in relevant industry for maintenance of rotary and staticequipment is needed
• Prior experience in different types of gas/diesel machine knowledges is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry. They are looking for a Maintenance Scheduler (E&I) to assist their team for the next phase of their business. They are located in West.

Duties:

• Plan and schedule daily maintenance tasks for Electrical & Control assets.
• Coordinate with Mechanical, HSSE, Production, and Jetty Operations teams on work requests and permits.
• Liaise with authorities for natural gas equipment maintenance approvals.
• Coordinate with external vendors and contractors for site surveys and work execution.
• Ensure validity of Method of Statement and risk assessments.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 5 to 8 years of E&I experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Highlights:

• 5 days + AWS + VB
• Mechanical Engineering
• Chemical Plant
• ESH & Safety Compliance
• People & Inventory management

Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• At least Degree in Mechanical Engineering
• Minimum 5 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Strong planning, people management, analytical, and problem-solving skills

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

About Us:

Our client is a leading player in the dry commodities shipping industry, committed to optimizing supply chain solutions, facilitating trade, and supporting the global economy. Our focus is on innovation, strategic growth, and creating value for our stakeholders.

Role Overview:

We are seeking an experienced Business Development Manager to identify, develop, and execute growth strategies in the dry commodities sector. This role will focus on expanding market reach, facilitating mergers and acquisitions (M&A), and building partnerships to strengthen our position in the global market. The ideal candidate is strategic, well-connected in the industry, and has a proven track record in business development, especially in driving M&A initiatives.

Key Responsibilities:

Strategic Growth Planning:

• Conduct market research and analysis to identify growth opportunities in dry commodities shipping, including expanding into new geographies or segments.
• Develop, refine, and execute business development strategies, aligning them with corporate goals.

Mergers and Acquisitions:

• Identify potential acquisition targets in the dry commodities sector, assessing alignment with client's strategic objectives.
• Lead due diligence efforts, coordinating with legal, financial, and operational teams to evaluate and mitigate risks.
• Manage deal structures, negotiations, and integration planning for successful M&A initiatives.

Partnership Development:

• Build and maintain relationships with key industry players, including suppliers, clients, and stakeholders.
• Identify and establish strategic alliances to drive growth, enhance service offerings, and expand market reach.

Market and Competitor Analysis:

• Stay up to date with market trends, competitor activities, and regulatory changes affecting the dry commodities sector.
• Analyze competitor strategies and performance and use findings to adjust business development initiatives.

Cross-Functional Collaboration:

• Work closely with the finance, operations, legal, and marketing teams to support acquisition integration and ensure cohesive execution of new initiatives.
• Collaborate with senior management to present growth opportunities, including strategic recommendations and projections.

Performance Monitoring and Reporting:

• Establish performance metrics for business development initiatives and acquisitions.
• Provide regular reports to senior management, highlighting achievements, risks, and areas for improvement.

Qualifications:

• Bachelor’s degree in business, Finance, Economics, or a related field; an MBA or relevant certification
• Minimum of 5 years of experience in business development, with a strong background in mergers and acquisitions within the dry commodities shipping industry.
• In-depth knowledge of the dry commodities market and shipping industry trends.
• Strong analytical skills, with the ability to interpret market data, financial statements, and operational KPIs.
• Excellent negotiation, communication, and relationship management skills.
• High level of initiative, strategic thinking, and problem-solving abilities.

Why Join Us?

Our client offers a dynamic, growth-oriented environment where your contributions directly impact our trajectory. With a focus on innovation and development, we value team members who are proactive, forward-thinking, and driven to make a difference in the industry.

*Please note that only shortlisted candidates will be notified.

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

The Job:
Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies


Duties and Responsibilities:

• Using independent discretion, responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly and/or contracts for vendor services as required.
• Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Performs periodic regular property inspections. Based on independent review and assessment, recommends to clients and/or approves on client's behalf the alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
• Manages and gives approvals for accurate payment of vendor invoices on behalf of the property owner in compliance with the management agreement and CBRE policies
• Manages the preparation of and gives approvals on accurate tenant billings. At owner's discretion, markets the property, showing space to prospective tenants.
• Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.
• Acts as key contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
• Develops and controls annual budgets for operating and capital expenses based on operating knowledge of the property/portfolio. Forecasts management plans and prepares monthly performance, explaining variances.
• Collects rent and pays expenses in compliance with lease terms. Obtains account receivable aging reports and independently initiates procedures to address tenant delinquencies.
• Prepares all required legal notices. Recommends and coordinates legal action as necessary.
• Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
• Execute all areas defined as part of the Real Estate Manager job description duties in the absence of the Real Estate Manager.
• Performs other duties as assigned.

Supervisory Responsibilities:

• May directly supervise employees and/or indirectly supervise employees in the absence of REM.
• Provides oversight of the work of vendors and contractors who are performing services at the properties.
• Provides informal assistance such as operational guidance, and/or training to coworkers.
• May coordinate and assign tasks to co-workers within a work unit and/or project.

Requirement:

• Bachelor's degree (BA/BS) from 4-year college or university and a minimum of 2 - 4 years of related experience and/or training.
• Real Estate Salesperson license.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• Intermediate to advanced skills with Microsoft Office Suite.
• Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
  1. Complete all required and assigned HSE training at a satisfactory level,
  2. Follow all activity policies and procedures, including all HSE-related requirements at all times,
  3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
  4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

Overseas working. 5 years long project.

Responsibilities:

• Oversee all aspects of tunnel construction, ensuring adherence to project specifications, timelines, and budgets.
• Plan and coordinate daily site activities, including resource allocation, equipment management, and labor scheduling.
• Monitor excavation, tunneling, and lining operations to ensure safety, quality, and productivity standards are met.
• Enforce safety regulations and conduct regular safety inspections, identifying and mitigating potential hazards.
• Coordinate with engineers, geologists, and other specialists to address technical challenges and adjust plans as needed.
• Manage the procurement and timely delivery of materials and equipment specific to tunneling operations.
• Conduct risk assessments and develop mitigation strategies for potential issues, such as ground conditions and water ingress.
• Prepare and maintain accurate documentation, including daily reports, project schedules, and cost control records.
• Liaise with project managers, stakeholders, and regulatory authorities to provide updates and ensure compliance.
• Oversee and manage the quality control of tunnel construction, conducting inspections and tests to ensure alignment with design specifications.

Requirements:

• Degree in Civil or equivalent
• Experience in handling tunneling projects
• Need to Have railway project experience
• Open to overseas working

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Project and Business Manager Naval

The Naval Project and Business Manager will ensure the smooth execution of the naval program in the Singapore and Malaysia region. In coordination with the sales department, they will be responsible for supporting the sales process, prospecting, acquiring, and managing clients, while leveraging advanced technical expertise. Additionally, they will provide guidance on our range of solutions within the naval navigation sector.

Responsibility:

Manage the contractual relationship with clients:

• Ensure the follow-up and consideration of contractual requirements.
• Guarantee the quality of deliverables in accordance with the quality policy.
• Manage risks, budget, and billing

Manage the technical relationship with clients:

• Respond to clients' technical requests, relying on internal expertise.
• Oversee internal technical activities to ensure cost, schedule, and client satisfaction requirements are met.
• Monitor specific developments.

Ensure and Develop Naval Market:

• Occasionally participate in responding to tenders for our clients.
• Develop a business plan to target the market.
• Collaborate with marketing, technical, and sales teams to build strategies for Naval expansion in the region.
• Identify and prospect new markets and growth opportunities, in support of the commercial team.
• Participate in trade shows, conferences, and events to promote Exail products and services.
• Conduct competitive intelligence and analyze market trends in the region to anticipate developments and opportunities.

Requirement:

• Electronic Engineering degree.
• Proven experience in Bid or project management Naval defense sector.
• Excellent communication and negotiation skills.
• Ability to work independently and manage multiple projects simultaneously.
• Fluent in English is essential; knowledge of French languages is a plus.
• Availability for frequent international travel.

Responsibilities:

• Manage and direct ship repair, construction and conversion projects.
• Conduct and lead the daily VSCC meeting on hot-works and incompatible jobs onboard to ensure safety of personnel and property are not endangered.
• Meet repairs / refit schedules by planning, monitoring projects’ critical path, cost control and execution.
• Develop good working relationship with customers and maintaining teamwork showing high interests.
• Solve daily conflicts at ground level by monitoring and coordinating sequential and incompatible jobs affecting master schedule.
• Closely liaise with classification societies, ship owners, owner specialist engineers, vessel crew and ship agents to ensure successful completion of the project meeting or exceeding customer’s expectations.
• Meet commercial / naval contractual commitments and quality of repaired ship.
• Capture additional works and raise work list and provide information to Commercial Dept for more competitive pricing.

Requirements:

• Diploma/Degree in Naval Architecture/Marine/Mechanical Engineering.
• Possess 5 to 7 years’ experience in similar capacity from marine / heavy industries.
• Possess SRM Certificate
• Able to make appropriate decisions and judgments, decisive and take proper actions.
• Able to lead and manage ship repair, construction and conversion projects independently.
• Willing to work late at times and possess leadership qualities.
• Proficient in MS Office

Other Information:

• Location: Benoi Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am to 5.00pm

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Product Development Manager with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Product Development is seeking for a self-motivated experience professional in support to the Head/ Team Lead of Product Development on the development and implementation of customer-centric insurance solutions.

On the job you will:

• Support and driving the end-to-end Product Development/Management of product initiatives such as:Supporting the product roadmap and key stories for the respective product line;
  Developing customer centric insurance solutions by involving our customers, our distribution partners and other stakeholders in our product development process;
  Development, implementation and on-going management of our product initiatives and other enhancements that align with our business directions including; detailed product specifications, user and business requirements and output testing;
  
• Support compilation of external and internal product information for product development and assist team lead in delivering effective product positioning and proposition.
• Assist team lead to meet deliverables required by the project managers and other departments as well as external service providers to ensure our product initiatives and related supports are delivered effectively and meet our customer and stakeholders’ expectations.
• Collaborate with other teams on cross functional initiatives.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• University degree - Marketing, Business or Financial
• Positive attitude and an excellent team player.
• Minimum 8 years of relevant experience (experience in the Hight Net Worth (HNW) segment is an added advantage).
• Knowledge of basic insurance product pricing principles and financial metrics (actuarial background is an added advantage).
• Experience in working with multi-channel distribution and multiple product lines.
• Good project management, problem solving and communication skills to drive for effective outcome to meet the challenging timeline.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Job Description

• Support Relationship Manager in building and maintaining strong relationships with prospects and existing client (mainly Japanese)
• Assist Relationship Manager in performing various transactions in accurate and timely manner during know your client (KYC) process
• Execute trades for clients in all markets with due diligences and care
• Attend to prospects or clients' enquiries promptly by providing accurate information in a professional manner
• Support Relationship Manager on administrative activities

Job Requirement

• Degree in Banking and Finance, Accountancy, Business or equivalent
• Proficient in Japanese (both spoken and written) to liaise with Japanese clients
• Passion in financial market; especially in stocks and shares
• Good inter-personal and communication skills
• Ability to work independently and as a team
• Required to attain CMFAS Modules RES 1A, 5, CM-EIP & CM-SIP certifications within 2 months upon joining