Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards
• Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.)
• Assist in the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
• Maintain heating and plumbing systems to ensure functionality
• Inspect alarm systems (fire, protection) and schedule repairs when needed
• Perform manual repairs when necessary (fix locks, replace windows etc.)
• Undertake activities of pest control such as spraying insecticide
• Conduct general upkeep procedures (e.g. landscaping) and other tasks as assigned (painting, carpentry etc.)
• Assist in budget preparation and ensure it is followed
• Proven experience as maintenance technician
• Basic understanding of electrical, hydraulic and other systems
• Knowledge of general maintenance processes and methods
• Working knowledge of tools, common appliances and devices
• Manual dexterity and problem-solving skills
• Good physical condition and strength with a willingness to work overtime

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.

Job Description: Site Supervisor

Position Summary:

A Site Supervisor is responsible for overseeing construction projects and ensuring they are executed according to project specifications, timelines, and safety standards. They manage daily operations on the construction site, supervise workers, and coordinate with contractors and suppliers to ensure efficient progress. They are the key point of contact between the construction team and project stakeholders.

Key Responsibilities:

1. Project Supervision:Oversee daily site operations, ensuring construction work is done according to the approved design and timelines.
   Manage site workers and subcontractors, ensuring they follow project specifications and safety protocols.
   Monitor the quality of work and ensure that it meets industry standards and regulatory requirements.
   
2. Safety Management:Ensure the site complies with all health and safety regulations.
   Conduct daily safety briefings and inspections to identify and resolve potential hazards.
   Ensure workers use proper personal protective equipment (PPE) and follow safety procedures.
   
3. Materials and Equipment Management:Ensure materials and tools are available for the workforce.
   Oversee the inventory of materials, managing ordering, delivery, and proper storage.
   Ensure proper usage and maintenance of machinery and equipment.
   
4. Schedule and Budget Management:Assist in maintaining the project schedule, ensuring tasks are completed on time.
   Monitor progress to ensure the project stays on budget and report any discrepancies or delays to the project manager.
   Coordinate with subcontractors and suppliers to ensure timely delivery of materials.
   
5. Quality Control:Conduct regular inspections of the site to ensure that all construction work meets the required quality standards.
   Record any issues or defects and ensure they are resolved promptly.
   
6. Team Coordination:Manage and motivate the team of construction workers and contractors.
   Facilitate communication between workers, project managers, and stakeholders.
   
7. Documentation and Reporting:Maintain accurate records of daily activities, including labor, materials, and any delays or issues.
   Provide regular progress reports to project managers or stakeholders.
   Keep records of site meetings, safety inspections, and incidents.
   

Skills and Qualifications:

• Experience: Minimum of 3 years in construction site supervision or a similar role.
• Technical Knowledge: Knowledge of construction processes, materials, and safety standards.
• Leadership Skills: Ability to lead and manage a diverse team of workers and subcontractors.
• Problem-Solving: Strong ability to identify and resolve issues quickly and effectively.
• Communication Skills: Excellent communication skills for interacting with workers, clients, and other stakeholders.
• Time Management: Ability to manage multiple tasks and priorities in a fast-paced environment.
• Attention to Detail: Strong focus on quality control and safety standards.

Physical Requirements:

• Ability to work in outdoor environments and handle physical tasks, such as walking, standing, and lifting.
• Ability to inspect construction areas and ensure compliance with safety and quality standards.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

• Check cleaning equipment condition.
• Coach Service team.
• Coordinate and liaise with clients at worksite.
• Facilitate effective communication and engagement at the workplace.
• Handle complaints and feedback from clients.
• Handle reassignment of tasks when needed.
• Identify training needs for all cleaning staff.
• Implement work plans.
• Inspect work done by cleaners daily.
• Interact and build relationship with customers.
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications.
• Monitor cleaning material stock level and re-order materials when needed.
• Plan out work schedule for cleaners.
• Provide help and guidance to immediate reports.
• Solve operational problems and make decisions.
• Submit daily cleanliness report.
• Supervise team of cleaners in their assigned task.
• Train cleaners and team leaders on service standards.

• Minimum Diploma or bachelors degree
• Minimum 3 years working experience
• Managing the workflow of their employees, creating team schedules and delegating tasks
• Assessing the work performance of their employees and identifying areas that need improvement
• Ensuring that business goals, deadlines and performance standards are met
• Training and onboarding new hires to make sure they understand their roles
• Setting goals for workers and making sure they comply with the company’s plans and vision
• Recommend new employees to the human resources team based on a assessment of their performance
• Reporting performance records and evaluations to HR and senior management

Responsibilities:

Assist project engineer carry out supervisory roles on the day to day operation on the site

Supervise the sub-contractors work progress on site according to the work schedule

Checking on the quality of material to ensuring of workmanship to achieve the target of schedules.

Lead a team of inspectors and to handle incoming, in-process and finished goods issues in a timely and orderly manner.

Assist project engineer coordinate and oversee all the structural / architectural works on site

Assist engineer monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site

Ensure site safety and carry out safe work procedures to control risk

In-change and supervise a team of the migrant worker daily operation work

Carry out in-process checks with the quality standards and good practices

Requirements:

Candidate must at least have BCSS certificate

Min 5 year relevant experience in the related field for this position in main-con companies, preferably handle large HDB Project expirence.

Familiar with local standards, project implementation and building codes.

Able to start work within short notice

Responsibilities:

Assist project engineer carry out supervisory roles on the day to day operation on the site

Supervise the sub-contractors work progress on site according to the work schedule

Checking on the quality of material to ensuring of workmanship to achieve the target of schedules.

Lead a team of inspectors and to handle incoming, in-process and finished goods issues in a timely and orderly manner.

Assist project engineer coordinate and oversee all the structural / architectural works on site

Assist engineer monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site

Ensure site safety and carry out safe work procedures to control risk

In-change and supervise a team of the migrant worker daily operation work

Carry out in-process checks with the quality standards and good practices

Requirements:

Candidate must at least have BCSS certificate

Min 5 year relevant experience in the related field for this position in main-con companies, preferably handle large HDB Project expirence.

Familiar with local standards, project implementation and building codes.

Able to start work within short notice

Responsibilities:

Assist project engineer carry out supervisory roles on the day to day operation on the site

Supervise the sub-contractors work progress on site according to the work schedule

Checking on the quality of material to ensuring of workmanship to achieve the target of schedules.

Lead a team of inspectors and to handle incoming, in-process and finished goods issues in a timely and orderly manner.

Assist project engineer coordinate and oversee all the structural / architectural works on site

Assist engineer monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site

Ensure site safety and carry out safe work procedures to control risk

In-change and supervise a team of the migrant worker daily operation work

Carry out in-process checks with the quality standards and good practices

Requirements:

Candidate must at least have BCSS certificate

Min 5 year relevant experience in the related field for this position in main-con companies, preferably handle large HDB Project expirence.

Familiar with local standards, project implementation and building codes.

Able to start work within short notice

Responsibilities:

Assist project engineer carry out supervisory roles on the day to day operation on the site

Supervise the sub-contractors work progress on site according to the work schedule

Checking on the quality of material to ensuring of workmanship to achieve the target of schedules.

Lead a team of inspectors and to handle incoming, in-process and finished goods issues in a timely and orderly manner.

Assist project engineer coordinate and oversee all the structural / architectural works on site

Assist engineer monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site

Ensure site safety and carry out safe work procedures to control risk

In-change and supervise a team of the migrant worker daily operation work

Carry out in-process checks with the quality standards and good practices

Requirements:

Candidate must at least have BCSS certificate

Min 5 year relevant experience in the related field for this position in main-con companies, preferably handle large HDB Project expirence.

Familiar with local standards, project implementation and building codes.

Able to start work within short notice

• To carry out supervisory roles in day-to-day site activities including taking care of workers and coordinating with client’s supervisory staff to manage inspections, etc.
• Ensure that all construction works (civil and structure) are carried out or constructed according to the approved plans and design.
• Ensure all works are carried out within time schedule, follow the safety protocols, and maintain the required quality.
• Coordinate with fellow colleagues from different departments to ensure the smooth transition of works and eliminate abortive works through regular discussions.
• Ensure proper preparation of work areas for subcontractors to carry out their works and ensure adequate materials preparation for execution.
• Monitor the performance of subcontractors, and evaluate the progress and manpower to ensure adequacy and adherence to schedule.
• Keep daily site records of manpower, materials usage, and works status.
• Attends all necessary site progress meetings, and internal meetings as & when required.
• Embraces safety and ensures all practices comply with safety regulations.

Requirements

· Candidate must possess at least a Building Construction Safety Supervisors (BCSS)/ Supervise Construction Work in Workplace Safety and Health Certificate.

· Minimum 3 years’ experience in construction Industry.

· He/she needs to be oaky with 5.5 Working Days

· Ability to work independently and target-oriented in a fast-paced environment.

· Will be based at project site office.

· Ability to interact effectively with project teams and managers at all levels.

· Good with Analytics | Computer literacy

· Attention to details| Numeracy

· Risk Management | Value Engineering

· Time Management & Organization skills| Change Control

Responsibilities:

Assist project engineer carry out supervisory roles on the day to day operation on the site

Supervise the sub-contractors work progress on site according to the work schedule

Checking on the quality of material to ensuring of workmanship to achieve the target of schedules.

Lead a team of inspectors and to handle incoming, in-process and finished goods issues in a timely and orderly manner.

Assist project engineer coordinate and oversee all the structural / architectural works on site

Assist engineer monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site

Ensure site safety and carry out safe work procedures to control risk

In-change and supervise a team of the migrant worker daily operation work

Carry out in-process checks with the quality standards and good practices

Requirements:

Candidate must at least have BCSS certificate

Min 5 year relevant experience in the related field for this position in main-con companies, preferably handle large HDB Project expirence.

Familiar with local standards, project implementation and building codes.

Able to start work within short notice

. To supervise the current team of cleaners ensuring a high level of cleanliness and hygiene throughout the academy and maintaining the effective running of the team. 2. To be aware of the conditions associated with the cleaning of the academy relating to the academy / site users and to work to the appropriate Health and Safety rules and processes. 3. To use the appropriate equipment, materials, tools and machinery to ensure the job is done effectively. 4. Cleaning duties will include cleaning, washing, sweeping, scrubbing, sanitising, shampooing, vacuum cleaning, polishing and dusting of designated areas as required by the School. 5. Specialist cleaning where requested by the School, i.e. Carpet shampooing. 6. To report any damage / defects to the appropriate person. 7. To liaise with site staff, supervisors and line managers as required.

Responsibilities:

Assist project engineer carry out supervisory roles on the day to day operation on the site

Supervise the sub-contractors work progress on site according to the work schedule

Checking on the quality of material to ensuring of workmanship to achieve the target of schedules.

Lead a team of inspectors and to handle incoming, in-process and finished goods issues in a timely and orderly manner.

Assist project engineer coordinate and oversee all the structural / architectural works on site

Assist engineer monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site

Ensure site safety and carry out safe work procedures to control risk

In-change and supervise a team of the migrant worker daily operation work

Carry out in-process checks with the quality standards and good practices

Requirements:

Candidate must at least have BCSS certificate

Min 5 year relevant experience in the related field for this position in main-con companies, preferably handle large HDB Project expirence.

Familiar with local standards, project implementation and building codes.

Able to start work within short notice

Description

Job Highlights

Expanding and Dynamic Brand

Incentives and Bonus Available

Medical Insurance and Benefits

RESPONSIBILITIES:

Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend

to reservation phone calls and serving food & beverages, etc) during your assigned shift to a

consistently high standard.

Oversee and assist in preparing and maintaining a high standard of cocktails and beverages.

Assist in managing the restaurant to meet or exceed standards in food quality, safety, and

cleanliness.

Assist in handling outlet administrative duties and submit all necessary records and paperwork

to corporate office on time.

Assist in planning staff work schedule, conduct staff training, monitor staff performance, and

conduct performance evaluation.

Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale

amongst the staff in outlets.

Supervise and assist in conducting monthly stock check of all inventories

Perform any other duties as assigned by the Outlet Manager

REQUIREMENTS:

Strong customer service and problem-solving skill.

Strong and dynamic personality who is willing to learn new items on food and service.

Strong planning and people management skill to lead a dynamic service team.

Team player with excellent interpersonal and communication skills.

Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines.

Able to work in fast-paced F&B environment.

Able to commit weekends and public holidays

Candidate must possess at least 4 years relevant experience in casual dining.

Solid bar experience and skill in preparing cocktails a plus.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees,and more than six years of experience requird

· Enforce strict company standards

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
Be well equipped with the products and services the restaurant provides to assist and address guest queries
Welcome guests to the restaurant and escort them to their private room, counter, or table seats
Assist guests with their baggage whenever possible
Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
Gather feedback from guests about their experiences
Responsible for the compliance of all health, safety, and food hygiene legislation
Be service-oriented, uphold quality, sincere, intimate customer relations service
Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
Any other duties as assigned by Management
Requirements and QualificationsAt least 1 year of proven relevant experience in a related role
Hardworking, self-motivated
Great attention to detail and creativity
Knowledge of relevant computer applications usage
Able to work well under pressure in a fast-paced environment
Positive attitude and team player
Able and willing to work shifts, on public holidays and weekends

Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
Do you have customer service experience?
Do you have experience in a role which requires relationship management experience?

Job Description:

Supervisors and general foremen in building and related trades supervise activities of a distinct unit at a construction site, control and coordinate the activities of workers who are engaged in various occupations.

Tasks:

Tasks include:

• interpreting specifications and job orders
• determining sequence of operations and use of equipment
• estimating manpower requirements
• assigning duties to workers
• analysing and resolving work problems
• coordinating the work of one or more units with other units
• recommending or initiating personnel action
• supervising co-workers and helping them in their work
• To assist the Project Manager in managing a construction site in its day to day operations.
• Supervise all worker and solve disputes between workers if required.
• To carry out inspection of workers' personal protection equipment and safety gear in order to adhere to the company's safety policies.
• Proven experience as construction foreman In-depth knowledge of construction procedures, equipment and OSH guidelines.
• Min 5 years of relevant working experience
• Weekend duty is required, must be willing to work 6 days work week.
• Must be willing to work overtime if required.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organizational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/departments as the need arises.

- Willing to work in SHN environment during COVID-19.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.