For a well-known Chinese restaurant group.
Main Responsibilities
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Report to the Restaurant Manager
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Support and assist the Restaurant Manager in managing the restaurant
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Monitor labour and F&B costing matters
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Conduct daily checklist
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Take order, clearing and table setting
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Constantly obtain customer feedback during operations to ensure satisfaction
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Lead a team of captain/service crew to ensure the smooth operations of the restaurant
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Attend to customer complaints (if any)
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Handle cashiering duties
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Update GRN and perform e-Procurement
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Assist in bi-monthly stock take
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Assist to upsell promotions and PGR membership
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Assist to do banking duties
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Constantly motivate & cultivate a team spirit in the restaurant
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Maintain utmost service standards and discipline/grooming among the service staff
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Guide and train new/existing Service Crew
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Adhere to company’s standard operating procedures
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Deputise in the absence of the Managers
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Any other appropriate duties and responsibilities as assigned
Requirements
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Minimum 4 years of relevant experience
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Strict sense of hygiene and safety standards
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Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
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Strong public relations skills
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Excellent interpersonal & communication skills
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A strong leader & team player
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Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
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Exceptional communication skills and the leadership capability to create a winning team.
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