· Roles & Responsibilities

· Roles & Responsibilities

· - Manage day to day operation

· - providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators

· - Ensure safety compliance, quality control of equipment

· - Develop training materials and conduct training session

· - Monitoring the performance of the employees

Requirement:

· - at least 2 years in F&B industry before

· - able to work on weekends

· - patient & easygoing personality

• Strong interpersonal and leadership capabilities
• Excellent organisational and communication ability
• Prior managerial or supervisory experience
• An aptitude for problem-solving and decision-making
• Knowledge of business policies and practices

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift

-Must be able to work extra hours or weekend if needed

• Communication Skills: The ability to communicate concisely, clearly, and effectively, orally and in writing
• Problem-solving Skills: The ability to recognise issues and find solutions quickly
• Organisational Skill: Ability to properly manage time and resources and set project priorities
• Technical Proficiency: A thorough knowledge of the relevant industry and the technical abilities needed to carry out the task
• Performance Management: Setting performance objectives, assessing performance, and giving team members feedback

Supervise and lead workers to perform on site work for Carpentry Formworks and reinforcement of concrete works.

· Ensure All Timber Formwork Structural reinforcement and job as per SS requirements

· Able to read drawings

· Able to carry out construction work involving Formwork /Reinforcement /Concreting

· Able to have Timber/ Aluminium/ Steel Structural Formwork acknowledge

· Able to do costing of Formwork materials

· Responsible for reading and interpreting drawing

· Calculation quantity of material requirement

· Monitor Shutter making and assembling process

· To take responsibly practicable, such measures as are necessary to ensure that during the properly erected

Key Job Responsibilities:

• Assist the Head of Operations in all daily tasks and matters within the Operations Department.
• Liaise closely with customer in project executions including carrying out site surveys, preparing designs and documentations (method statements, safe work procedures, risk assessments, fall prevention plans and lifting plans) for submission, arrange manpower and logistics to deliver construction equipment to site, install, commission, maintain, inspect, shift, troubleshoot, dismantle and return construction equipment to workshop.
• Conduct frequent site inspections to ensure work done in accordance with contractual scope of work, customer requirements and manufacturer specifications as well as take prompt corrective actions.
• Prepare and submit service reports with pictures, work done forms, weekly inspection checklists and maintenance checklists to customers and Head of Operations.
• Liaise with AEs and PEs to carry out designs, inspections and testing as well as submit drawings, calculations, COS and LM certificates to customers promptly.
• Conduct user trainings and safety briefings as well as organise safety campaigns.
• Perform incident investigation and root cause analysis as well as prepare incident reports with pictures.
• Manage the training, productivity and well-being of the teams assigned by the Head of Operations.
• Ensure our construction equipment and accessories on-site are fully accounted for at all times and implement necessary measures to prevent loss and damage.
• Perform asset and inventory reconciliation and generate monthly reports for Management.
• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system.
• Ensure procedures, products and services rendered comply with Company policies, government regulations and ISO standards.
• Maintain historical records for annual accounting and ISO audits.
• Undertake additional tasks and responsibilities when required or as instructed.

Pre-Requisites:

• Team player with strong interpersonal, communication and written skills, leadership qualities and ability to manage multiple projects under tight timelines.
• Must be able to read and understand architectural and structural drawings.
• Knowledge in electrical/electronic/mechanical concepts and AutoCAD will be an advantage.

Requirements:

· Minimum 5 years’ working experience in Mechanical & Electrical Construction

· Ability to read drawings and to plan resources and manpower

· Possession of a Certificate in Building Construction Safety Supervisors & Work at Height Supervisor Certificate

· Independent, resourceful, self-motivated, hardworking and able to work as a team

· Able to work in a fast pace environment and handle tight deadlines

Responsibilities:

· To coordinate and supervise site workers and subcontractors;

· To assist in project engineering of mechanical and electrical systems;

· To assist in co-ordination and management of assigned projects / facilities;

· Ensure material ordering is per specifications and per budget;

· Ensure efficiency in manpower deployment on site.

Our client is a Manufacturing company in the Biomedical industry. Due to their current expansion plan, they are looking for a Production Supervisor to join their Production team, in hopes of developing the current high performing production team. They are located in the North – easily accessible.

Duties

• Assist in overseeing daily production operation to ensure day-to-day operation runs smoothly
• Supervise the production team and responsible for manpower and machines allocation
• Execute and train staffs in production team to ensure they can perform their jobs accordingly
• Maintain and improve molding processes to reduce discrepancies
• Ad hoc duties assigned by superior

Requirement

• At least 2 years of experience in Manufacturing industry
• Diploma in any discipline

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

• General Management
• Customer Services
• F & B
• General Work
• Taking orders from the customer
• Serve food and beverages to customer
• Responsible for clearing, collecting and returning food and beverage items to the proper area
• Managing restaurant staff's work schedules
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
• Checking in on dining customers to enquire about food quality and service
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
• Monitoring the restaurant’s cash flow and settling outstanding bills
• Reviewing customer surveys to develop and implement ways to improve customer service
• Resolving customer complaints in a professional manner
• Able to handle work in a fast-paced environment
• 6 days work week including weekends and public holidays

Roles & Responsibilities:

1. Lead and direct high-pressure construction projects, ensuring uncompromising quality and meeting stringent deadlines.

2. Adapt sun exposure or hazard environment

3. Need to hands-on and do not mind to getting hands dirty

4. Must be able to work in day or night shift if required

5. Must be able to work in weekend or public holidays if needed

6. Collaborate seamlessly with stakeholders, architects, and vendors to overcome complex challenges.

7. Present detailed reports, providing effective solutions for critical issues promptly.

8. Exhibit unwavering flexibility, working extended hours, weekends, and frequently traveling between sites.

9. Any other ad-hoc duties assigned

Requirements:

1. 6+ years of hands-on experience in construction, with at least 3 years in a high-pressure leadership role.

2. Expert knowledge of cutting-edge construction equipment, safety protocols, and industry best practices.

3. Proven ability to thrive under extreme pressure and maintain composure in challenging situations.

4. Excellent communication and conflict resolution skills for effective team management.

5. In-depth knowledge in a field of Construction, Electrical, Plumbing & ACMV works, coupled with exceptional problem-solving capabilities.

6. Physical stamina to perform demanding on-site duties.

7. Must be able to travel to sites using public transport; if company transport not provided.

8. Willingness to travel extensively and work in varied environmental conditions.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Requires working experience in the F&B sector for more than 5 years in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.

Planning and Operations
- Promote Eldercare services and programmes
- Ensure the overall smooth operations of AAC within the allocated budget
- Lead and plan seniors outreach activities to know our seniors in the community
- Plan and organize active ageing programmes that improve daily attendance at the centre
- Upkeep AAC to provide a safe and conducive environment for seniors
- Ensure all the senior activities and programmes in the AAC promote a community climate of multi-racial tolerance, harmony and cooperation among residents
- Collect regular feedback from befrienders on vulnerable seniors' conditions and engage appropriate community partners to address those issues
- Plan marketing activities and develop publicity materials with the support of the Corporate Communication representative.

Partnerships
- Develop the network and collaborate with community partners and national bodies, for example, RHS, grassroots, social service agencies, NAC, SportSG, etc. on suitable programmes and activities for seniors
- Empower and develop active seniors to serve other vulnerable seniors in the community. Attend networking sessions and management meetings as required

Administrative work
- Support necessary evaluation and all critical reporting processes for the management and funders of the programme
- Ensure ontime and accurate reporting to the management and funders
Supervisory role
- Recruit, supervise, and engage staff, microjobbers, volunteers to help run or assist in the AAC's programmes
- Coach and guide the team members to deliver their duties May require to perform additional duties as requested

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

-Selling to independent stores.

-Networking and developing new relationships with potential target customers through all channels.

-Liaising with customers, delivering a friendly and efficient service.

-Taking orders and arranging deliveries ,communicating about order updates, additions or deduction to the collection, feeding back to the team on intelligence gained, including sell-through, issues with products and competitor comparison.

-Accurately and promptly maintaining complete records of all aspects of your work, including activity, sales, and insight from customers.

-Providing open, fact-based feedback on customer reactions to products, competitors, market trends and any other relevant matters.

-Confident and persuasive sales person, with energy and determination to grow sales strongly

-Excellent communication skills and a passion for convincing people

-Target-driven, and able to plan and prioritise your work to meet agreed objectives and deadlines

-Strong people and interpersonal skills needed for ongoing client relationships

-Able to work independently and also within a team

-Able to work on weekend

Responsibilities

· Responsible for the service management in the maintenance services

· Prepare and maintain project execution plans, and track all activities against the plan, providing regular and accurate reports to internal management and customer management

· Deliver quality outputs based on defined processes, review project performance and take timely corrective actions where necessary to ensure that project performance targets are achieved; identify and mitigate risks before they seriously impact the project delivery

· Monitor and control allocated manpower, associated revenue costs and all capital costs against the project budget

· Provide effective leadership to the project teams and ensuring that the team members are motivated, and developing their technical competencies and knowledge base

· Participate in client / partner contract negotiations and pre-sales solutioning support to sales team

· Manage a team and ensure SLA are fulfill

Requirements

· Degree in IT / Engineering, or diploma with years of experience equivalent

· At least 5 years of experience in managing large-scale system and engineering integration projects and cross-functional delivery teams

· Experience in turn-key development, implementation and maintenance of large-scale, multi-platform, multi-vendor systems in the IT and engineering domain

· Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations

· Proven track record in managing multi-million dollar projects in the government and/or commercial sectors

· Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment

· “Hands-on” attitude

· Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation

· Knowledge of Voice switching system will be a plus

· Professional project management certification (e.g.. PMP, ITIL, etc.) is preferred

· Preferably with Class 3 driving license

· Working location is in Ang Mo Kio

• This is a 2 years’ direct contract

· Singaporeans only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Main Job Description

• Supervising, coordinating and scheduling the daily activities of construction trades-people
• Establishing methods to meet work schedules and coordinating work activities with other departments/subcontractors/supervisors/managers
• Training or arranging for the training of workers in job duties, safety procedures and company policies.
• Ensuring standards for safe working conditions are observed
• Continuously review and improve the production & warehouse area housekeeping, ensuring that it is always, well-maintained, organized and clean.
• Ensure a safe and healthy work environment in Production area
• Lead improvement projects and housekeeping.
• Manage operators performance and retention.
• Follow all safety protocols
• Coorperate fully with company staff

Requirement

• Min 1 year relevant working experience in construction industry
• Certificate in Building Construction Safety Supervisor Course
• Able to work under pressure and fast track environment
• Excellent team player and good interpersonal skills.
• Hardworking and good working attitude
• Location: Gul Circle

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned

Job Requirements

You have:

• At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
• Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Overall Purpose of Role

As Engineering Supervisor, you will be responsible for ensuring engineering staff carry this out in a timely and organized manner with particular attention to maintaining the high QA standards already in place. You will also assist the UK Engineering Manager with the review and development of workshop testing and procedures and assume responsibility on occasion for the daily management of workshop including calibration.

Relationships:Reports directly to the UK Engineering Manager. Supervises Engineering staff and liaises with the General Manager, Engineering Director, global staff, clients and suppliers.

Key Responsibilities and Accountabilities

The responsibilities of the postholder will include but not be limited to the following:

· Delegate daily tasks to engineering staff in relation to upcoming projects

· Manufacture of in house and client requested cable drawings

· Provide remote technical support for all assets held within the Seatronics rental pool.

· Provide technical and occasionally practical assistance in the Calibration Lab

· Creating and forwarding of Purchase orders to suppliers

· Be the point of liaison between suppliers manufacturer’s and customers

· Arranging the shipping of equipment to customers and manufacturers

· Carry out electronic testing / fault finding and system testing

· Carry out electronic repairs including minor pcb work and cable re-terminations

· Carry out final physical QA checks on equipment post hire/pre hire.

· Carry out QA sign-off of equipment check sheets pre/post hire.

· Carry out final QA checks of equipment picking lists prior to passing to admin staff

· Carry out final QA checks of all in house calibration certificates

· Provide occasional remote based equipment support to customers.

· Perform Health and Safety toolbox talks

Willingness to undertake other duties as and when required such as stock take, maintaining tidy work areas, copying, filing, workshop development etc

Experience and Qualifications

Desirable experience and qualifications are as follows:

· HNC / HND or equivalent in a relevant area; Electronics, Electrical Engineering, or Engineering Systems

· Basic experience of Pcb investigation, soldering, crimping, mechanical assembly

· Solid experience of Microsoft Office suite; Word, Excel, PowerPoint, Outlook and InspHire in house stock system

· Good experience of testing/operating equipment in Seatronics rental pool

· Experience of supervising teams

Skills and Knowledge

• Knowledge of electronic repairs and individual equipment functionality
• Excellent organisational and time management skills
• Exceptional attention to detail with good analytical skills
• Strong problem solving skills
• Demonstrated verbal communication skills
• InspHire Database Administration.
• Seatronics’ compliance processes, including but not restricted to Customs/Export Control/Import/Anti-Bribery/QA

Personal Qualities

· Ability to carry out duties in a timely and organised manner with particular attention to maintaining the high QA standards already in place.

· Customer focused with a forward thinking attitude

· Ability to manage staff

· Outgoing team player with a professional approach.

· Able to communicate at all levels

· Ability to work to tight deadlines and remain calm under pressure

· Conscientious and helpful

· Willingness to learn and participate in in-house training

· Willingness to work overtime as and when required in order to meet deadlines for upcoming projects.

Work Requirements

· Provide effective leadership of the function in accordance with the company’s values, goals and objectives.

· Willingness to maintain Continual Professional Development to ensure your own knowledge base enhances Seatronics’ capability and that you comply with the company’s policies, processes and principles.

· Maintain integrity by being honest and transparent with staff, clients and suppliers in line with business policies.

· Highlight new technologies or working practices which may benefit the company by way of the Process Improvement Report (PIR) process.

· Actively participate in regular team and company events as required.

· Ensure we focus on being customer centric by developing good relationships with clients and suppliers and providing outstanding levels of service to ensure client needs are met on time, every time.

· Participate in the leadership and commitment of QHSE to ensure there is zero harm to our people, the environment and equipment.

· Take an active role in ensuring the quality of our products and services fully meets customer requirements.

· Ensure you work in line with various areas of compliance, including but not restricted to Customs/Export Control/Import/Anti-Bribery/Quality Assurance (QA).

· Ideally have a clean driving license and the ability to travel to global companies when necessary.

Ensure you are deemed fit for the role or assignment being undertaken by undertaking medical examinations/tests and/or vaccinations in line with local legislation

Competency requirements

Essential competencies that are critical for job success

4.2 Applying expertise & technology

· Applies specialist and detailed technical expertise

· Develops job knowledge and expertise through continual professional development

· Shares expertise and knowledge with others

· Uses technology you achieve work objectives

· Demonstrates appropriate physical co-ordination and endurance, manual skills, spatial awareness and dexterity

· Demonstrates an understanding of different organisational departments and functions

6.2 Delivering results and meeting customer expectations

· Focuses on customer needs and satisfaction

· Sets high standards for quality and quantity

· Monitors and maintains quality and productivity

· Works in a systematic, methodical and orderly way

· Consistently achieves project goals

1.2 Leading and supervising

· Provides others with clear direction

· Sets appropriate standards of behavior

· Delegates work appropriately and fairly

· Motivates and empowers others

· Provides staff with development opportunities and coaching

· Recruits staff of a high caliber

7.2 Coping with pressures and setbacks

· Works productively in a high pressure environment

· Keeps emotions under control during difficult situations

· Balances the demands of work and personal life

· Maintains a positive outlook at work

· Handles criticism well and learns from it

Desirable competencies for job success

6.1 Planning and organizing

· Sets clearly defined objectives

· Plans activities and projects well in advance and take account of possible changing circumstances

· Manages time effectively

· Identifies and organises resources needed to accomplish tasks

· Monitors performance against deadlines and milestones

8.1 Achieving personal work goals and objectives

· Accepts and tackles demanding goals with enthusiasm

· Works hard and puts in longer hours when it is necessary

· Identifies development strategies needed to achieve career goals and makes use of development or training opportunities

· Seeks progression to roles of increased responsibility and influence

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

Responsibilities:

• Handle project implementation and coordination at site
• Manage site operations and guide a team of construction workers
• Supervise and coordinate with the suppliers / sub-contractors to ensure timely deliverables
• Assist Project Engineer/Manager with project schedule, progress and safety practice monitoring and ensure compliance
• Carry out service, maintenance and repair work for equipment used at project site, including overhead crane, gantry crane and hoisting crane.
• Host daily tool box meeting and convey clear instructions
• Conduct inspections on work quality & safety and address the problems if any.
• Other ad-hoc works assigned.

Requirements:

• Diploma/Degree holders in either Mechanical or Electrical Engineering field
• Preferably 3 years relevant working experience in similar industry
• Able to work with all levels of workforce
• Self-motivated and team player
• Excellent interpersonal and communication skill

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Working Hours: 44hrs/week ; 5 days per week including weekends & PH

Location: Suntec City

Salary: Up to $2800/month

Duties:

• Manage the guest reservation system
• Set table according to type of event and service standards
• Maintain cleanliness of work areas throughout the day
• Welcome and acknowledge all guests according to company standards
• Develop and maintain positive working relations with the team
• Take food and beverage orders from guests, enter orders in Point-of-Sale System (POS) which relays orders to the kitchen
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform cashiering duties
• Any ad hoc duties as request by Manager

Requirements

• Preferably with 2 - 5 years of F & B experience
• Good communication skills and a Team player
• Good interpersonal and guest service skills