Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.
We’re currently looking for a high caliber professional to join our team as Vice President, Facilities Management Country Sr Manager- Hybrid (Internal Job Title: Facilities Mgmt Country Sr Mgr - C13) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
- We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
In this role, you’re expected to:
- Reporting to the RES (Real Estate Services) Country Head, the Asset Manager will be responsible for the management of day to day building operations across the Singapore portfolio and for the timely and cost-effective delivery of capital improvement projects.
- Responsible for the day-to-day operations of all Citigroup facilities in close consultation with customers and other key stakeholders.
- Partner with Business to provide best in class premise solution and working environment, as per Citi policies, to achieve organizational goals.
- Act as prime customer liaison with businesses and outside tenants to facilitate all occupancy needs and requirements which include new project development, corporate real estate services, portfolio analysis, renovation, space planning, relocation or consolidation of operations and disposition of surplus property.
- Periodically inspect facilities and ensure proper operation and management of all building systems. Responsible for obtaining all necessary building or equipment related licenses and permits. Ensure timely reporting and updates to Citigroup Insurance Risk Management (CIRM) and any local insurance on all matters relating to building and premises coverage.
- Working closely with Building Managers, Local Council and Regulatory bodies.
- Provide safe and comfortable environment in all locations through regional asset managers, who employ a network of matrix support personnel, including engineers, building systems professionals, cleaning and other support staff.
- Liaising with building owners, managing agents, and tenants on all asset management activities but especially to lease obligations and building resilience.
- Manage, controls, analyzes and forecast expense for the assigned facility. Hold full responsibility for the Profit and Loss (P&L) of the portfolio, establishes and manages the budget.
- Plan, develop and implement strategies to maximize the value of assets; to ensure effective operation of the buildings infrastructure to fully support the business operating within the portfolio.
- Prepare annual budgets for all Projects and Facility Management capital works and expenses; monitoring expenditure against plan and preparing variance analysis report.
- Inventory management of Citigroup/building assets including reporting to local financial control team and internal & external auditors.
- Act as Quality Manager and ensure outsource service provider delivery on project or preventive facilities maintenance program is maintained and regularly updated as required in accordance with Citi's guidelines in order to maximize equipment efficiency.
- Comply with Corporate and Local standards and procedures related to construction, sanitary, fire and premises occupation requirements, regulatory permits, critical systems testing and emergency procedures in the facility.
- Manages projects in the country to ensure timescales, specifications, quality and costs are achieved within approved parameters. Site visit and supervision on a frequent basis to review progress and quality of work, and conformity of specifications. Work with the project team in the development of design criteria with architects and to review and analysis of lease conditions / requirements.
- Manages external resources (ie architects, designers, construction crews, etc.) to achieve successful completion of the project.
- Communicate at a senior level with other internal support organizations including Technology, HR to ensure transparent, "one-stop" services to the customer.
- Execute other responsibilities and activities defined in the Department's Organizational Rules and Regulations.
- Compliance: ensure that people management related tasks are executed in the entire department in accordance with Citi policies and procedures, complying with statutory regulations and laws (e.g. recruitment, work orders, managing performance, etc.).
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- Ensure compliance to legal, governmental regulatory laws, fire & safety and environmental issues while complying with Citigroup policies, to maximize the value of a property or portfolio of properties.
- Conduct proactive Vendor Management in line with Citigroup procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the Assets Management function.
- Management of all aspects of outsource resources including performance measurement through the development and utilization of Service Level Agreements (SLA) and Key Performance Indicators (KPI).
- Ensuring all changes in service delivery and volume are covered by change control and verify veracity of change request before submission to governance committee.
- Inspects and evaluates prospective sites/buildings as part of due diligence exercises.
- Inventory management of Citi non-technology assets including reporting to local financial control teams and external auditors Risk Management and Compliance
- Disseminating and ensuring implementation of best practice and service innovation initiatives coming from regional partners and service innovation meetings.
As a successful candidate, you’d ideally have the following skills and exposure:
Development Value:
- Ability to utilize Asset Management experience within the largest financial institution in the world.
- Opportunity to work with individuals from across a wide geographic and culturally diverse environment.
- High level of exposure to senior members of staff from both Citigroup businesses and RES Region and Division/Global team
- Opportunity to influence and develop policies and procedures within a large company environment.
- Excellent career development and progression within Corporate Realty Services profession in Financial Institution, within country and overseas.
Skills/Experience:
- More than 10 years professional experience in Real Estate/Project Management and similar corporate Real Estate environment, with broad knowledge and understanding of real estate disciplines (architecture, construction, space planning, and engineering, etc.)
- Good working knowledge of practical Health and Safety within the built environment.
- Excellent vendor management within a partnering environment.
- Excellent communication skills and fluency in English.
- Experience in using Microsoft Office software in a business problem solving context.
- Strong analytical skills. Experience in financial management and budget control.
- Process Review and implementation.
- Strategic planning.
- Relationship Management.
Qualifications:
- Recognized degree in Facilities/Project Management/Engineering, Architectural/Interior Design or Real Estate
Competencies
- Excellent communications, both written and verbal with an emphasis on the ability to relate to staff, peers and senior management in a relaxed, professional manner.
- Leadership
- Verbal and written communication skills
- Planning and organization
- Team player
- Managing remotely
- Time Management and prioritization
- Negotiation and influencing
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
