Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni LinkedIn data and notable alumni lists.
• Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
• Data/IT Project Management: Collaborate with units, including the
• Advancement Office and Centre of IT Services (CITS), to enhance IT-related
• services for alumni.
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management in
• maintaining CRM data accuracy.
• Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications and Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

As Sales Manager within the Construction, Transport and Industrial (CT&I) Sales team, you will be responsible for driving incremental new business to DLL by both Relationship Management and Business Development activity, across a mix of DLL’s global and local Construction, Transport and Industrial vendor/dealer partnerships, and direct customers, in Singapore. The role will also be a key liaison on designated accounts with internal departments of DLL including Sales Support, Credit, Operations, Collections, Legal, Compliance, Finance and Asset Management.

Based in Singapore, the role will be directly responsible for key designated accounts/ segments, with an individual sales target. Typical KPIs will include new business volume, margin and other income, partner satisfaction, call activity, and compliance Find out more here about how you can unleash your full potential at DLL.

Day to day

· Expand and maintain existing partnerships through proactive relationship management. Increase new business volume and DLL share of partner business, through customer visits, deal structuring, problem solving, and process improvements.

· Develop and execute program management strategies to exceed sales budgets in place for existing partners including new business volume, margin and fee income with pipeline management.

· Develop new programs with global and local partners in Construction, Transport and Industrial industries to drive business growth, leveraging DLL’s global network of partners as well as local relationships.

· Training and development of partner sales teams to ensure high levels of finance penetration and attraction of a high-quality customer base.

· Handle first-line escalation for non-standard enquiries, including pricing, changes in Terms & Conditions, priority deal management and settlement exceptions. Also act as first-line support for partner queries on deal status for designated accounts and other matters.

· Work with partners to drive efficiencies and process improvement, in particular to streamline the handling of incoming applications, approvals and settlements as required.

· Work with customers direct to meet their broader finance requirements, that also fall outside of DLL-partner-led business.

· Identify and resolve problems before they impact on the vendor and/or their customers.

All members enjoy

· Two working days per year volunteering for a local charity.

· Health and Wellness program including healthy food, free health checks, fun health & vitality activities.

· Flexible hours with possibility to work from home

· Career development opportunities: online learning, member development programs.

· Click this link for an overview of all the benefits in your region.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials

· Minimum 10 years experience in a vendor or channel-focused finance sales / business development role, including success in developing new partner programs.

· Strong understanding of equipment financing in the Construction, Transport and Industrial markets, including a high technical competence in equipment finance products and associated processes.

· Deadline driven, and with excellent time management skills.

· Self-starter, able to self-motivate and work autonomously in a fast-paced environment with an adaptive approach.

· Positive, can-do attitude is essential with a high attention to detail and a strong compliance focus

· Excellent communication skills – verbal & written.

· A growth mindset, with proven ability to constantly improve oneself.

· High level of interpersonal skills, including an ability to develop close relationships at all levels, and across new referral partners, existing partner contacts, and DLL internal (local and global) stakeholders.

· Demonstrated experience in identifying customer needs and going above expectations in delivering solutions that exceed expectations.

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

· Connection – Build meaningful connections with other members

· Health – Manage mental, emotional, and physical health

· Finance – Provide learning opportunities to help members achieve personal financial health

· Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL!

Settling in

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines. Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more. We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

· The selection process may involve an assessment

· Applications via email will not be reviewed. Please apply online via our career website

· DLL’s referral program applies

· For more information, you can contact Indie Bayliss, Talent Acquisition Partner via [email protected]

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and applicable legislation.

• Working Days : Mon- Fri ( Fri WFH)
• Working Hours : 10am - 5pm (flexible)
• Office location: Suntec
• Salary: Commission-Based (100%)

About Us:

We are an VCC Sub-Fund seeking highly motivated and results-driven professionals to drive growth and expand our market presence. We specialize in serving accredited investors, both individuals and corporations, and delivering opportunities in fixed returns Collective Investment Schemes (CIS), with a strong emphasis on capital protection.

Job Responsibilities:

• Onboarding New Investors:Identify and onboard new accredited investors, including individuals and corporations, to subscribe to the sub-fund.
  
• Distribution Channel Development:Identify and develop new distribution channels to market sub-funds effectively to accredited investors.
  
• Strategic Growth Initiatives:Propose and evaluate potential strategies and opportunities to launch new sub-funds.
  

Requirements:

• Proven track record of strong monthly subscriptions in unit trust or mutual funds.
• Experience in dealing with accredited investors.
• Prior experience as an investment banker, priority banker, or senior relationship manager.

Benefits:

• 100% commission-based role with unlimited earning potential.
• Flexible working hours to suit your schedule.
• Opportunity to work in a growing, VCC Sub-Fund environment.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Your new company

This is a multinational technology firm.

Your new role

• Lead the implementation of ERP or other business applications, ensuring alignment with organizational goals.
• Manage end-to-end project delivery, including planning, execution, monitoring, and closure.
• Collaborate with diverse stakeholders across legal, finance, sales, and IT to ensure successful project outcomes.
  

What you'll need to succeed

• 5-10 years experience as a Project Manager in ERP/CRM or business application implementations.
• Ability to adapt between hands-on involvement and strategic oversight, depending on the situation.
• Excellent communication skills in English, with a track record of working in global environments.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Who can apply:

• Singaporeans, PR, LTVP holders ONLY

Location:

10 North Canal Rd, Singapore 048823

1. Assistant Manager

Job Description:

• Assist the Food & Beverage Manager in overseeing daily operations of restaurants, bars, and dining areas.
• Supervise and train service staff to ensure high-quality customer service.
• Manage inventory, ordering supplies, and maintaining stock levels.
• Handle customer inquiries, complaints, and ensure overall customer satisfaction.
• Plan schedules and delegate tasks to optimize team performance.
• Monitor compliance with food safety standards and company policies.
• Analyze sales data to support financial targets and improve profitability.
• Assist with events, promotions, and menu planning.

Job Requirements:

• Proven experience in food & beverage operations (minimum 2-3 years).
• Leadership skills with experience in supervising a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Knowledge of food safety regulations and hygiene standards.
• Ability to work flexible shifts, including weekends and holidays.
• Diploma or relevant certification in hospitality/management preferred.

2. Barista (Full Time / Part Time)

Job Description:

• Prepare and serve coffee, teas, and other specialty beverages to customer specifications.
• Operate coffee machines, grinders, and brewing equipment effectively.
• Provide excellent customer service, ensuring an inviting environment for guests.
• Maintain a clean and organized workstation, including proper hygiene and sanitation.
• Manage inventory, restock supplies, and keep track of expiry dates.
• Upsell food items, pastries, and specialty drinks to maximize sales.
• Handle cash transactions and POS systems efficiently.

Job Requirements:

• Previous barista experience or knowledge of coffee-making techniques is preferred.
• Passion for coffee and willingness to learn new brewing methods.
• Strong communication and customer service skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexible to work rotating shifts, weekends, and holidays.
• High school diploma or equivalent qualification.

3. Service Crew (Full Time / Part Time)

Job Description:

• Greet customers, take orders accurately, and serve food/beverages promptly.
• Provide recommendations on menu items and handle inquiries.
• Ensure tables are clean, sanitized, and set up before and after customers.
• Assist in the kitchen and bar area when required, including light preparation.
• Process payments, issue receipts, and handle POS systems.
• Maintain cleanliness of dining and work areas to comply with hygiene standards.
• Support the team during peak hours to ensure smooth service.

Job Requirements:

• Prior experience in F&B service or customer-facing roles is a plus.
• Good communication and interpersonal skills.
• Team player with a positive attitude and willingness to learn.
• Ability to stand for long hours and handle physical tasks.
• Flexibility to work in shifts, including weekends and public holidays.
• Minimum high school diploma or equivalent.

4. Dishwasher

Job Description:

• Clean and sanitize dishes, utensils, pots, pans, and kitchen equipment.
• Maintain cleanliness of the dishwashing area, ensuring it meets hygiene standards.
• Operate dishwashing machines and monitor cleaning supplies.
• Assist with waste disposal and recycling duties in the kitchen.
• Support kitchen staff with light cleaning tasks or organizing supplies.
• Monitor equipment for any issues and report to supervisors.

Job Requirements:

• Ability to work in a physically demanding environment.
• Strong attention to cleanliness and hygiene.
• Ability to work efficiently under pressure in a fast-paced kitchen.
• Team player with good time management skills.
• No formal education is required, but prior experience in a similar role is a plus.
• Flexibility to work shifts, weekends, and holidays.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Senior Manager in our Deposits Business Execution Team based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to :

• Drive strategic projects globally from conception to completion based on the Deposit business’s key priorities. Partner directly with various groups within and outside of the Deposits team to analyze data and develop recommendations on high-priority strategic initiatives.
• Lead ongoing simplification initiatives (i.e. report simplification, etc.).
• Engage in cost management activities, such as validating spending and cost saving initiatives, monitoring savings initiatives and expenses, as well as monitoring consistency between financial information, productivity information and HR reports.
• Support the Technology Book of Work planning process across the Deposit team and monitor execution on an ongoing basis.
• Support key local initiatives in APAC.
• Support CEAM and process mapping activities globally for the Deposit team.
• Develop monthly metrics to monitor and measure impact of achievement to goals.
• Engage in monitoring and execution of regulatory and IA deliverables – identifying challenges early on and providing solutions cross-teams.
• Drive continuity of business and records management work for Deposits.
• Partner closely on Transformation and Consent Order related work within the team to ensure that issues are raised early, and progress is on track for delivery.
• Support the development of materials for Quarterly Business Reviews and strategy/financial updates.
• Manage ad-hoc requests from the central teams, functional partners, and the Head of Wealth Deposits and Balance Sheet.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of relevant experience in financial services
• A self-starter, extremely organized, motivated and able to work independently
• Strategically minded with track record of execution excellence
• Knowledge of key business management activities including headcount management, budgeting and financial acumen
• Hands-on orientation with the demonstrated ability to set up internal processes to communicate and resolve issues
• Able to engage with senior leaders clearly and concisely. Excellent communication skills required in order to communicate complex messages succinctly and influence a range of audiences
• Ability to prioritize work and manage many tasks at once
• Ability to exercise independence of judgement and autonomy
• Knowledge of the Wealth business preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!

As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers from the North Asia market.
• Develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements:

• You should have minimum 2 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
• You must have experience in covering the North Asian markets (China/Hong Kong/Taiwan).
• Recognised university degree and possess CMFAS certifications (RES1A/RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Must be able to communicate effectively with Mandarin speaking customers.
• Good English language proficiency at Level 4.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.
• You have the drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!
As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements:

• You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
• You must have experience in covering the Indonesia, Malaysia markets.
• Recognised university degree and possess CMFAS certifications (RES1A/RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Must be able to communicate effectively with Mandarin and/or Bahasa Indonesia speaking customers to effectively communicate with offshore clients.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative yet meticulous and has the ability to work independently and in a team.
• You have the initiative and drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

At OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. If you have passion, drive and the will to succeed, rise to the challenge today!

As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers from the North Asia market (with a focus in Taiwan).
• Strong network in the Taiwanese community to hunt and grow customers in respective market.
• Develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements:

• You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
• You must have experience in covering the North Asian markets with a focus in the Taiwan market.
• Recognised university degree and possess CMFAS certification (RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Multi-lingual and must be able to communicate effectively with Mandarin-speaking customers.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.
• You have the drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

Marketing (Digital) Manager (F&B Technology)

Working Days: Mon-Fri

Working Timing: 09.00 - 06.00

Working Location: Paya Lebar

Starting Salary: $5,000 -$8,000 + AWS + VB

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Lead, mentor, and develop a high-performing marketing team to achieve departmental goals and objectives.
• Contribute to strategic decisions around the future direction of company’s products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Cambridge Advisers is a regulatory compliance and corporate advisory firm based in Singapore, with service coverage across Asia Pacific. Spearheaded by a dedicated team of regulatory specialists formerly from Big 4, top tier banks and MAS, we address the market gap in the need for compliance, governance and dedicated corporate advisory support.

Job Description

• Provide a full range of corporate secretarial services to clients
• Provide advice to clients on company incorporation and compliance requirements
• Incorporation of Singapore companies such as Private Limited Company, VCC, LLP, etc.
• Filing with ACRA on the changes in particulars (shares allotment, change of officers, address etc.)
• Ensure regulatory compliance requirements in the corporate secretariat are met
• Support the department head and MD on regional consulting projects

Requirements

• Bachelor Degree / Advanced Diploma / Diploma / Graduate of ICSA
• Associate member of ICSA with at least 2 years’ relevant experience in corporate secretarial firms
• Sound understanding of Singapore Companies Act
• Strong communication, interpersonal and customer service skills
• Good planning and organizing skills
• Good command of English and Mandarin
• Exposure to financial industry would be useful

Working Hours: Flexible part-time 12 to 24 hours a week and able to work from home with occassional in-person meetings

Working Location:Tai Seng
Working Days: 5 days (office hours)
Salary Range:$10,000 – $12,000

Job Requirement:

• ATE Test Program Design and Development for new products (Production and Characterization Test)
• Design/Develop Final Test Loadboard and Wafersort Probecard
• Perform Characterization Testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language, and scripting
• Monitor and manage production test yields, maverick lots, engineering lots, product test log maintenance, product data statistical process, characterization data process.
• Hands-on test debugging, RMA analysis, and improving test solutions (Hardware and Software)
• Establish cost-effective production test solutions
• Develop team technical competency.
• Build product test plan, schedule, resources requirement and project tracking and execution.
• Conduct product test and releases review, approve the test program releases.
• Maintain and improve the product test process.

Job Requirement:

• Minimum Bachelor's Degree in Engineering (Electrical/Electronics)
• Minimum 5-yrs ATE Test Program Development (C++ and/or VB)
• Experience in Test HW Development (Loadboard and Probecard)
• Good knowledge on manufacturing process (fab, packaging, test)
• Hands-on development experience is a must with Teradyne J750 ATE testers, IG-XL test programming
• Hands-on development experience with Chroma and other main stream testers.
• Project management skills and experience in people management.
• Preferred: Knowledge in AEC Q100 automotive qualification guidelines, experience in the automotive test flow, AEC Q100 data analysis, wafer and FT lot process.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

The Senior Tax Consultant will play a key role within a public accounting firm in Singapore, responsible for providing professional tax and financial advisory services to corporate and individual clients. This role requires the candidate to have a solid foundation in finance and taxation, hold ACCA certification, and lead a team to provide solutions that comply with industry and regulatory standards. The consultant will also lead the team in maintaining client relationships and ensuring that clients receive excellent support in tax compliance, financial planning, audit, and reporting.

Key Responsibilities:

1. Client Advisory and Management:Provide comprehensive tax and financial advisory services to clients, addressing complex tax issues.
   Assist clients in tax planning and financial optimization, ensuring compliance with Singapore and international tax regulations.
   Offer professional advice on tax structuring, transfer pricing, international taxation, mergers and acquisitions, and other related areas as per clients' needs.
   
2. Tax Compliance and Optimization:Assist clients in the preparation and submission of annual tax returns, quarterly reports, and other compliance documents.
   Identify and recommend relevant tax incentives and schemes (e.g., tax exemptions, tax incentive programs) to clients.
   Support clients in handling tax audits and investigations, and respond to queries from the Inland Revenue Authority of Singapore (IRAS).
   
3. Team Leadership and Training:Lead and guide tax and accounting team members, ensuring timely and efficient delivery of client needs.
   Conduct training for the team on tax policies and regulatory updates, enhancing the team's professional capabilities.
   Oversee and review the quality of the team’s work, ensuring that the advisory and services provided to clients meet high standards.
   
4. Cross-Department Collaboration:Collaborate with other departments within the firm (such as audit, legal advisory, and risk management) to deliver integrated tax and financial services to clients.
   Assist the company in expanding tax advisory services and provide customized solutions for potential clients.
   
5. Business Development and Client Relationship Management:Participate in and drive the expansion of the firm’s tax advisory services, establishing long-term relationships with potential clients.
   Maintain good communication with existing clients, offering periodic tax advisory services and ensuring high client satisfaction.
   

Qualifications:

• Bachelor’s or Master’s degree in tax, accounting, or a related field, with ACCA (Association of Chartered Certified Accountants) certification.
• At least 8 years of relevant experience in taxation and accounting, particularly in public accounting firms or tax advisory firms.
• Extensive experience in team management, with the ability to lead and develop a tax and accounting team.
• Deep understanding of Singapore and Southeast Asian tax regulations and financial policies, with knowledge of international taxation being a plus.
• Excellent communication and collaboration skills, able to clearly explain complex tax concepts to clients and internal teams.
• Strong business development abilities, able to identify new opportunities and drive the growth of the firm’s tax services.
• Proficiency in tax and accounting software, and experience in using financial analysis tools.

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Details of the Division and Team:

The APAC Head of Risk, Regulatory and Controls is a senior 1st line of Defence (1LOD) role accountable for leading technology risk reduction strategy and protecting the Bank’s Licence to operate through compliance and adherence to technology regulations across the 14 APAC countries managed by the APAC Country Technology Management (CTM) division.

This includes proactive risk management and timely resolution of risks and regulatory issues, leads problem solving for complex issues, ensures regulatory compliance, deploys and/or enhances risk management related processes, and promote sustainable approaches to risk and regulatory resolution together with senior and global functional stakeholders. The candidate will also be accountable for the oversight of internal / external inspections, remediation assurance, and establishing risk culture and control strategies.

This role will also act as an advisor to the APAC technology senior management – including appropriate necessary escalations for policy / regulatory breaches - and will be an independent regional contact point that ensures IT regulatory and control topics are strategically addressed, have the appropriate sustainable controls in place, etc

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

The successful candidate will have the opportunity to:

• Challenge risk and control weaknesses tactfully, and provide advisory to senior management and/or business lines for sustainable risk remediation options, or strategies arising from gap assessments, identified weaknesses or events, etc.
• Lead and establish regulatory / audit engagement frameworks, oversight and processes across APAC to deliver consistent and timely audit and regulatory responses
• Establish and lead proactive management, and the timely resolution of risk and regulatory findings and related remediation activities
• Develop and lead structured problem solving for control issues, and ensuring resolution plans are strategic and sustainable against commercial viabilities Chair and/or lead risk forums to govern overall risk and regulatory portfolio, and effective operational risk management processes
• Actively contributes to the design of risk and control programmes and policies with 1LOD and 2LOD functions, and in line with defined risk and control strategy, and risk appetite / tolerances
• Deliver strategic and automated solutions to link technology controls and processes to technology-relevant regulations and policy offices, including the digitalization of regulatory assessments
• Establish IT Regulatory risk and Control Framework for APAC, working with global colleagues to deliver governance, risk management and compliance (GRC) for technology controls
• Establishes positive risk culture and drives behavioral change

Your skills and experience:

• Minimum 10 years of total working experience, with at least 6 years in technology risk and / or regulatory management
• Proven track record with Technology regulatory adherence / assessment and Technology Governance
• Strong understanding and/or familiarity with APAC technology regulations related to financial institutions (e.g., MAS, HKMA, RBI, BNM, OJK, etc.)
• Proven track record with any of the following:
• Proven track record with any of the following::
  o Independent finding validation and assurance
  o Audit / regulatory inspection management
  o Technology risk assessment
  o Audit or regulatory-related strategic transformation / remediation projects
  o IT controls / GRC platform, framework, and processes
• Excellent communicator with the ability to articulate complex topics that leads to effective resolution to a wide audience across multiple regions, divisions, and business lines Candidates with background in excellent independent problem-solving skills for diverse issues Tactful, independent, self-motivated and pleasant personality

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.

How we’ll support you:

Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Chief Operating Officer (COO) Office
The COO Office supports our COO to streamline operations and align them with strategic goals. You will work with the COO, Heads of Departments, and stakeholders across GIC to achieve operational excellence.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a VP, Information & Technology Risk?

• Formulate and maintain cyber, information and technology risk policies, standards and guidelines for the firm
• Act as a domain expert and trusted partner in information and technology risk; work closely with Information and Technology Risk Officers and stakeholders in various functions to enforce information and technology risk management policies and standards
• Enhance and finetune IT risk assessment methodology and processes
• Conduct regular awareness training for staff on cyber, information and technology risks, including policies, standards and relevant topics; periodically publish security awareness articles
• Conduct periodic and ad-hoc assessments to monitor compliance with security policy and security controls design and operating effectiveness; review information and technology risk, audit and operational risk issues to identify root causes and trends, and recommend appropriate remediation
• Define and execute the program of work for information and technology risk management, including budgeting, prioritization, resource allocation, and coordination with internal and external partners
• Identify and assess emerging risks, and devise effective mitigating controls together with stakeholders
• Work closely with peers in TG, and partner with Operational Risk Management (ORM) in monitoring operational risk tolerance metrics, operational risk events and control deficiencies, as well as reporting and escalations to relevant Risk Committees

What qualifications or skills should you possess in this role?

• Bachelor's Degree in Information Technology, Computer Science, Engineering or equivalent
• More than 5 years of relevant experience in financial services industries, with minimum 3 years in risk functions involving Information, Technology and Cyber Security risk
• Professional knowledge and experience with industry Information, Technology Risk or Cyber Security management frameworks
• Equipped with professional business partnership and virtual team management experiences
• Strong influencing, problem solving, analytical and interpersonal skills
• Experience in organisation IT risk appetite and key risk indicator management, monthly data driven report generation and presentation to senior management, and independent assessment of incident root cause analysis will be required
• Possession of professional qualifications - CISM, CRISC, PMP, CISA, CISSP, CSX – will be advantageous
• Experience in implementing data-driven controls automation checks through coding and scripting in Python, Audit Command Language (ACL) will be advantageous

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn More about out COO Office here:
https://gic.careers/departments/chief-operating-officer-office/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16123/

Responsibilities:

• Risk Identification & Mitigation: Identify, assess, monitor, and control risks for the Group, ensuring compliance with regulations and maintaining effective controls to mitigate financial and operational risks.
• Portfolio Management: Oversee risk exposures for Real Money Funds (RMF) and Hedge Funds (HF), identifying deteriorating credits, managing exposures, and providing early warnings.
• Policy Compliance: Ensure adherence to Credit Policy, Portfolio Guidelines, and Underwriting Guidelines, approving breaches where permitted and reviewing any deviations.
• Credit Analysis: Ensure Business Credit Applications (BCAs) meet group standards, focusing on thorough risk analysis and timely submission of credit portfolio data.
• Risk Reporting: Monitor and report material risk exposures, maintain accuracy in portfolio data, and ensure effective communication with stakeholders on risk issues.
• Deterioration Management: Support relationship managers in identifying and managing at-risk accounts and collaborate with the Special Assets Group to minimize losses and maximize recoveries.
• Stress Testing: Initiate and assess stress tests, reviewing implications to ensure the Group is prepared for internal and external risk factors.
• Governance & Stakeholder Relations: Implement and oversee the Risk Management Framework and Underwriting Guidelines, ensuring cooperative relationships with regulators, auditors, and internal stakeholders.

Requirements:

• Experience: 6+ years in Credit Risk, specifically in managing Real Money Funds and Hedge Funds.
• Product Knowledge: Proficient in financial products like interest rate derivatives, commodities, FX, credit, and repos.
• Documentation Expertise: Hands-on experience with legal documentation and negotiations, including ISDA, CSA, and GMRA agreements.

Job Responsibilities:

1. Strategy Development:
- Develop and implement pre-sales strategies to support the sales team's efforts in achieving revenue targets.
- Collaborate within pre-sales team to align efforts with the overall business strategy.
- Act as a solutions SME representing SenseTime at internal and external events.
2. Customer Engagement:
- Build and maintain strong relationships with potential and existing clients.
- Assess customer strategic needs and discover key business requirements to propose SenseTime products, solution and services, articulating advantages and compelling business value
- Design tailored solutions and process transformation recommendations to meet current and future business needs
- Ensure a high level of customer satisfaction throughout the pre-sales process.
3. Technical Expertise:
- Possess in-depth knowledge of the company's products or services and be able to convey their value to potential clients.
- Conduct business-focused discovery sessions, presentations, demonstrations proof of concepts
and pilots
- Work with various teams on event / demo preparation, setup and support
- Stay up to date with industry trends and emerging technologies relevant to the company's offerings.
4. Proposal Development:
- In charge of curating persuasive and customized proposals, presentations, and demonstrations.
- Collaborate with the sales teams to create compelling materials.
5. Sales Support:
- Collaborate with the sales team to understand their needs and provide pre-sales support.
- Assist in the development of sales strategies and tactics to close deals.
6. Market Analysis:
- Conduct market research to identify new opportunities and threats.
- Provide input on pricing strategies and competitive positioning.

Job Requirement:

- Bachelor's degree in an IT or Engineering discipline.
- Proven experience in pre-sales, including a minimum of 1-3 years in a similar role.
- Strong understanding of the Computer Vision or related products or services, as well as industry.
- Excellent communication and presentation skills, specifically to C-level leadership audience.
- Ability to work collaboratively with cross-functional teams.
- Strong analytical and problem-solving skills.
- Knowledgeable in Linux and other relevant tools is a plus.
- A customer-focused mindset and a track record of successfully building client relationships.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Willingness to travel as needed.
- Able to communicate in English and Chinese (preferred).

Job Responsibilities

Supplier Management

• Drives alignment of supplier selection to global supply strategy and the approved supplier list
• Manages key supplier and outsource integration partner relationships, cost optimization, product transfers / launches
• Defines sourcing contracts / supply agreements and ensures appropriate contractual agreements are in place addressing flow down requirements, capacity, cost, and commercial requirements
• Works with suppliers on improving Scorecards and KPIs
• Ensures adequate capacity exists in the supply chain for components of assigned products, coordinates forecasts, ensures end of life requirements are flowed down
• Maintain DDMRP (Demand Driven MRP) programs such as Kanban and safety stock replenishment contracts inclusive of analyzing and updating quantities, maintaining proper ERP system set up, keeping applicable contractual liabilities and amendments current, mitigating Ichor’s liability, resolving delivery discrepancies, providing forecasts to suppliers and ensuring suppliers are performing to contractual service levels

Supply Chain Project Management

• Identifies or is assigned to lead continuous improvement opportunities across the global supply chain
• Drives process improvements and resolves complex supply chain issues (using methodology such as 8D report, etc.)
• Ensure NPI BOM items are purchased at lead time through, coordinating demand load with Business Units and Planning (MRP, Independent demand or Indirect Purchase Requisitions)
• Provides sourcing direction and coordinates RFQ packages with the support of Buyers and Global Supply Managers
• Coordinates PO tracking through Buyers
• ECO analysis, approval, and coordination of implementation to the supply chain for new products
• Establish plans for supply risks mitigation, eg. identify floor stocks, Safety stocks, VMI / Kanban , long lead time mitigation plans
• Benchmarks and drives cost reduction plans and actions with assigned suppliers
• Derives plans and methods for optimizing the costs associated with a products value chain

Job Requirements

• Bachelor degree in business or Engineering. MBA preferred
• Prefer a candidate that has experience across several operational disciplines such as Commodity Management or Procurement. Candidate will possess extensive experience in a minimum of two skills in the following areas: procurement, commodity management, strategic sourcing, supplier development, planning, program management, master scheduling and factory engineering.
• Minimum 5 years’ experience in supply chain, commodity management or NPI related function & 10 years operations experience preferred
• Strong understanding of contract manufacturing environment and management of global commodity strategies through a third party provider
• Proven record of managing and driving Continuous Process Improvement activities. Strong analytical skills, ability to identify root cause for action/resolution
• Strong interpersonal, written and verbal communication skills
• Strong leader, self-motivated, proactive, detail oriented, hands-on and results driven.
• Good knowledge of aspects of purchasing, supplier selection, cost analysis and negotiation, planning, master scheduling and program management
• Work independently in fast paced environment
• Contract management, negotiation and implementation experience
• Ability to concisely communicate escalations, requirements and issues to suppliers, stakeholders, peers and upper management with clarity
• Experience working in ERP & PLM systems; SAP and Team Center preferred,
• Intermediate: Word processing/typing, presentation/PowerPoint/Power BI

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Identify and introduce high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Work closely with agency partners to provide and deliver a total wealth management experience to new- to-company clients.

· Proactive management, supervision and monitoring of new clients onboarded.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 3 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Strong new relationship building skills.

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle the affluent market segment.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Us

• AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Etsy, Harry’s and Kylie Cosmetics, AfterShip is a pioneer in post-purchase solutions and eCommerce AI. We deliver innovative, industry-leading SaaS solutions, including email automation, SMS marketing, smart product recommendation, shipment tracking, returns management, AI-predictive delivery estimates, and so on.
• Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
• We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

What You’ll Do:

• Responsible for the research and development of certain modules under AfterShip Tracking business at the company, as well as team management. Lead the development team to closely collaborate with product, sales, customer success teams, etc., to create high-value, high-quality products together.
• Responsible for business architecture and technical architecture, designing systems that are high-concurrency, highly available, scalable, and maintainable, ensuring continuous stable iterative development of the system.
• Participate in company system process construction, enhance the company's organizational management capabilities, assist in corporate culture development, and establish and build an exciting team.

Who We're Looking For:

• Over 5 years of backend development experience, with more than 3 years of team management experience. Solid computer fundamentals and programming abilities required. Proficiency in Go is preferred, or proficiency in Java, PHP, Node.js.
• Strong organizational and management skills, with experience in building and leading teams of 5 or more people. Good thinking and practical experience in efficient team collaboration, team culture creation, and open-driven organizational culture.
• Strong business thinking, familiarity with the overseas e-commerce environment or SaaS software industry. Able to think from the company's and business perspective to drive growth. Experience in designing medium to large-scale business systems with good business abstraction and modeling abilities.

Security Requirements

• Employees shall consciously comply with the company's information security rules and regulations, consciously protect the company's internal information, and strictly prohibit the disclosure of any information about the company without permission.
• Employees shall participate in various forms of information security awareness training organized by the company promptly as required to meet the information security capability requirements stipulated by the position.
• Employees should take the initiative to report any suspected information security incidents. If employees violate the company's information security regulations, they will be held accountable or punished in accordance with the relevant internal formulation.

Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective IT support services, ensuring optimal performance, service quality, and resolution of IT-related issues across multiple locations within your region

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and motivate a team of service desk professionals across multiple regional sites.
• Conduct regular one-on-one meetings, performance reviews, and training sessions to ensure staff development and high performance.
• Foster a collaborative and positive team culture focused on continuous improvement, customer service excellence, and problem-solving

Service Desk Operations:

• Oversee daily service desk operations to ensure timely and effective resolution of all IT incidents, service requests, and escalations.
• Ensure adherence to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Develop and enforce standard operating procedures (SOPs) for efficient service desk operations.

Incident & Problem Management:

• Coordinate incident management to ensure that issues are identified, resolved, and documented in a timely manner.
• Perform root cause analysis for recurring incidents and work with other IT teams to implement permanent fixes.
• Ensure issues are escalated appropriately and follow-up actions are taken for critical incidents.

Process Improvement & Efficiency:

• Identify areas for improvement in service desk processes, tools, and workflows.
• Drive continuous improvement initiatives to enhance the quality and efficiency of service desk support.
• Collaborate with other IT departments and stakeholders to implement process improvements and optimize service delivery.

Customer Satisfaction & Reporting:

• Monitor and manage customer satisfaction levels by gathering feedback, tracking performance metrics, and implementing corrective actions when necessary.
• Produce and present regular reports on service desk performance, including metrics, trends, and root causes of major incidents.
• Act as a point of escalation for high-priority or complex issues, ensuring they are resolved in a timely manner.

Collaboration & Stakeholder Engagement:

• Work closely with IT teams, business units, and external vendors to ensure alignment and a seamless user experience.
• Liaise with business leaders to understand IT service needs, providing recommendations and support as necessary.
• Ensure the regional service desk is aligned with overall corporate IT strategies and initiatives.

An ideal candidate would possess:

• More than 5 years of experience in IT Helpdesk/Service Desk, with at least 2 years in a managerial or supervisory capacity.
• Experience managing a regional or multi-site IT support team is preferred.
• Strong understanding of ITIL (Information Technology Infrastructure Library) best practices and frameworks.
• Experience in BMC and ServiceNow would be a plus
• Experience in PowerBI for data reporting and analysis would be a plus.
• Excellent leadership, coaching, and team management skills.
• Strong problem-solving and decision-making abilities, with a focus on operational efficiency.
• Exceptional written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.
• Strong customer service orientation and interpersonal skills.

Other benefits that you would expect in the environment:

• Hybrid work arrangement
• Good benefits and insurance coverage
• Great working environment with local and regional team to work with
• Multinational company structure with autonomy and room to grow

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

Job Description

• Develop and implement strategies for targeted market to generate new leads and opportunities.
• Hunting of new business clients, conduct business, industry, and competitor analysis to develop strategies to support business growth and profitability.
• Understand clients' business need and develop business solutions strategy.
• Build strong and collaborative relationship with customers.
• Drive pitches, product presentation and penetration with confidence.
• Sales driven mindset with focus in achieving the sales revenue.
• Business travel to visit potential and existing clients, when required.
• Any other duties which may be assigned from time to time by the company.

Job Requirements

• Diploma/Degree in any studies.
• At least 3 years of business development experience.
• Experience in developing and implementing business strategies.
• Good communication skills and presentation skills.
• Proficient in English and Mandarin to communicate with Chinese speaking clients.
• Excellent strategic thinker who can translate business development challenges into business solutions.
• Able to work independently and in team.