• Business Development Manager (Uninterruptible System)
• Working Location: Jurong Pier Road - Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance, sales commission

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Basic Functions

• Provide technical support on product offerings and solutions to the customers.
• Ensure proposed solution meets the local authority requirements, and accordingly to tender specifications.
• Work closely with consultants, integrators/ contractors, and distributors to offer customers.
• Plan and manage pre-sale activities including pricing, material specifications study and out-sourcing works.

Specific Responsibilities

• Performs project feasibility studies, proposes alternative solutions, specifications deviation from inquiry documents.
• Work on project tender specifications.
• Attend to project sites for survey and assist in integration proposal.
• To lead in discussions with inquirers on influencing specifications change especially on installation design considerations pertaining to KUP Uninterruptible Power Supply system.
• Generates project cost estimation, constantly identifies new vendors / suppliers / contractors for optimum cost consideration.
• Worked together with sales team to generate detailed project proposals, quotations, and technical compliance documents.
• Accomplishes department and organization goals by accepting ownership for achieving organization sales target.
• Anticipating end-customer needs by focusing on proactive promotional activities with the target group, building project pipeline with target group and present, explain the advantages and benefits of KUP solutions/products/tools for the purpose to be specified into the project tenders.
• Establishing the overall promotional activity implementation plan for the target group and actively supporting Sales and Marketing engagements regarding the target group supporting business development by identifying and creating new business opportunities.
• Working closely with other vendors to provide a complete and competitive solution, able to identify additional opportunities for business growth.
• Providing a regular report of promotional activities (number of visits, schedules, next steps, number of projects, volume of projects, project specific info) and opportunities giving/receiving information from the sales organization for the purpose of sharing market intelligence.
• Managing and driving targeted customer group’s training by conducting regular training seminars in conjunction with appropriate product marketing and segment managers.

Qualifications / Requirements

• Degree in Electrical or Electronic Engineering, or other relevant technical disciplines with 6-8 years of relevant experience; or
• Diploma in Electrical or Electrical Engineering with 10 years of relevant experience
• Proficient in Microsoft Office
• Knowledge in power products, e.g. Power Systems experience in UPS systems, Medium and Low voltage switchgear, low voltage components and voltage conditioners will be highly appreciated.
• Able to read architectural, mechanical, and electrical blueprints and have a solid understanding of basic electrical and electronic control systems.
• Knowledge in site installation works and requirements preferred.

Duration: 1 Year Contract

Location: Near Bugis MRT

Working days & hours: Monday to Thursday (8.30am to 6.00pm) & Friday (8.30am to 5.30pm)

Responsibilities:

• Assist in the organisation of quarterly Board meetings. This may include the procurement of meeting venues and refreshments, preparation of meeting related materials and other logistics related to the Board meetings.
• Assist in the management of Board members including the on and off-boarding of Board members, coordination of attendance, etc.
• Be responsible for the timely documentation of work completed.
• Organise and assist in the Records and Knowledge management activities which may include meetings, reports generation, activity tracking etc.
• Any other tasks/projects as assigned

Requirements:

• Degree
• Up to two year of releveant working experience
• Strong critical thinking and analytical skills
• Good stakeholder management and effective communication skills
• Good organisational, planning and execution abilities
• Meticulous, self-motivated and willing to push boundaries and attempt new challenges.
• Good team player who is able to work independently

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/11014

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• 5.5 Days (Mon- Fri 8.30am-5.30pm; Sat 8.30am – 12.30pm)
• Location: Changi Area
• $5500 to $8000 salary depending on experience & qualifications

Job Responsibilities:

• Handle overall project management, project schedule and directions for ACMV Project.
• Manage, lead, and handle a team of engineers, supervisors, WSH Coordinator and sub-contractors.
• Manage and control project budget and ensure project completion in timely manner.
• Manage and prepare monthly payment claim submission, variation order submission and extension of time submission to the Main Contractor.
• Manage and prepare sub-contractors’ payment response and variation order claim.
• Carry out site visits throughout the project to record information on the progress of the project against the agreed programme.
• Analyse and prepare the overall schedule and project execution plan.
• Mitigate site issues and propose a contingency plan.
• Liaise with the main contractor, consultant and client representative.
• Plan and allocate resources, projection and forecast of manpower.
• Ensure proper management and control of project documentation.
• Manage and lead the team for preparation, submission and obtain approval of MOS, RA, SWP, shop drawings, material, equipment, RFA, RFI etc.
• Conduct regular site meetings and attend essential meetings.
• Manage, plan, and lead the testing & commissioning of ACMV system.
• Manage, lead and handover OMM document, training, as built drawings, spare parts and DLP program.

Job Requirements:

• Must have at least a Degree in Mechanical Engineering, or Diploma in similar fields.
• Must have 15 years’ design and installation experience in ACMV and BMS System.
• Good knowledge of codes, standards, and procedures.
• Proficient in AutoCAD, Revit.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Basic Salary: $7-8k
Working Days & Hours: Mon – Fri 8.30am-6pm
Location: Jurong West

Quality & Safe Care Delivery

• Plan, coordinate and develop work processes in compliance with all nursing standards as stipulated by Singapore Nursing Board and in accordance with the Licensing Terms and Conditions of the Nursing Homes and Enhanced Nursing Home Standards (ENHS).
• Ensure smooth collation and reporting of CQI.
• Ensure written policies, procedures and work processes as directed by the Nursing Office with reference the Nursing SOPs are available and up to date to guide the provision of care.
• Facilitate implementation of policies and procedures and care pathways in the NH.
• Ensure that all documentation in relation to all aspects of resident care management is accurate and up-to-date. (including investigation, analysis and reporting on incidents).
• Work with multi-disciplinary teams (AHP, MSW, Care Concierge) to develop individualised function-focused care plans for all residents.
• Address feedback or concerns raised by residents and family members in a timely manner.
• Provide nursing advice on the clinical care of complex cases referred by the staff in the nursing home and to monitor progress.
• Participate at the monthly Nurse Leaders' Meetings (NLM), RCD Quality Assurance Committee (QAC) and Product Evaluation Committee (PEC)

Staff Management

• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Oversee the team of RN, EN, NA, CCA & HA
• Create a work environment that is conducive to high performance and job satisfaction.
• Collaborate with the Operations team to manage the dormitory facilities, enforce rules, provide support and guidance for cross-cultural living amongst the care team, and manage relations among the staff.

Quality Education and Competencies / Staff Development

• Schedule staff for internal structured training.
• Schedule staff structured training (e.g. BCLS/AED) and in-service training by external partners (e.g. pharmacist, dietician, doctor).
• Keep records of training and submission to My HR.
• Ensure staff fulfil the required competencies assigned to be assessed by the NMs and that records are up-to-date.
• Promote evidence-based practices or nursing care delivery.
• Demonstrate awareness of current nursing and healthcare practices.
• Manage budget and resources optimally.

Qualifications

• Bachelor's Degree in Nursing
• Advanced Diploma in Nursing is an advantage.
• Valid practising certificate issued by the SNB
• Valid BCLS certification
• Preferably with 2+ years experience in a similar position within a nursing home / geriatric ward

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• 6 Days Alternate Saturday Off, 8.45am-6pm
• Project Locations at West, Singapore (Jurong / Bukit Batok / Clementi)
• Salary: $6,000 - $7,000 + AWS + Variable Bonus

Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of site management in mechanical and electrical trade.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Fine to commit 6 Workdays Alternate full Saturday.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Project Locations at West, Singapore (Jurong / Bukit Batok / Clementi)
• Salary: $6,000 - $7,000 + AWS + Variable Bonus

Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of site management in mechanical and electrical trade.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Fine to commit 6 Workdays Alternate full Saturday.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Technology Risk is a specialised field within technology consulting that focuses on identifying, assessing, and mitigating risks associated with an organisation's technology landscape. In today's highly digitised world, businesses heavily rely on technology to drive innovation, enhance operational efficiency, and deliver seamless customer experiences. With the prevalent use of technology comes a corresponding rise in risks, such as cyber threats, data breaches, system failures, regulatory non-compliance, and operational disruptions.

As part of the Technology Risk practice, you will collaborate with a dynamic team of experienced consultants and engage with our clients from different sectors, addressing their technology risk challenges and implementing robust risk management strategies. This role offers extensive learning opportunities, exposure to diverse projects across different geographical locations and emerging technologies, and the chance to contribute to shaping the risk landscape for our clients while helping them navigate the digital landscape with confidence.

What you will do:

As a Technology Risk consultant, your role will encompass a diverse range of responsibilities aimed at mitigating technology-related risks:

• You will be involved in end-to-end technology risk engagements; working alongside team members from various functions to overlay point-of-views (POVs) and industry insights via research and analysis; and formulate solutions and recommendations to address clients’ needs, challenges and risks.
• Support the assessment of technology risks and evaluate the design and operation of controls related to complex IT environments and systems against KPMG’s frameworks, regulatory and third-party frameworks; and assist in the development of risk-based IT internal audit programmes.
• Participate in the planning and execution of engagements; and close out engagements by producing high quality documentation and reports.
• Identify and communicate value-adding recommendations on technology risk and control management issues, as well as performance improvement opportunities for clients.
• Use advanced tools and technology to analyse and review data.
• Attend meetings with clients to define problem statements, analyse key priorities/issues; and collaborate with team members to conduct workshops, develop responses to client enquiries and ensure timely reporting.
• Assist the management team with business development activities, including formulating KPMG’s offerings and propositions, proposals, presentations and publications.
• Collaborate across global and advisory teams in technology consulting, cyber security, internal audit, and deals advisory to deliver holistic solutions and POVs to clients.

Who you are:

• Possess recognised tertiary qualifications in Computer Science, Information Technology, Information Systems, Computer Engineering, Accountancy/Commerce/Business, or related disciplines.
• First-hand experience of 1 to 2 years in IT audit/assurance, or IT advisory; experience in any of the following areas will be advantageous: IT Risk and Compliance, IT Governance, IT Internal Controls, IT Audit.
• Certifications such as CISA, CISSP, CCSP or equivalent will be advantageous.
• Good knowledge of the system development lifecycle, information security, IT management, ability to learn emerging methodologies, technologies and new skills quickly.
• Self-motivated individual with inquisitive, innovative and resourceful mindset, able to work under pressure with changing priorities.
• Strong analytical and problem-solving skills, demonstrated interpersonal, organisational, presentation and report writing skills with attention to details.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

We are looking for a Staff Product Manager. You will be responsible for the success of the Workato Orchestrate Platform. This role involves collaboration with multiple stakeholders, both internal and external. You will translate real-world customer challenges into problems that can be addressed by the engineering team. You will also ensure that product features and innovations are communicated effectively to drive adoption.

Responsibilities

• Shape the product strategy and roadmap for Workato Orchestrate Platform
• Understand the users, market, and competition
• Communicate the product strategy and requirements to key stakeholders
• Drive the product life cycle - ideation, design, prioritization, delivery, and adoption
• Bring teams together to define and implement product features
• Articulate product differentiation and value to internal and external stakeholders
• Define key metrics and measure the performance of features

Requirements

Qualifications and Experience

• Bachelor's or Master’s degree in a technical field (Computer Science, Engineering or a related discipline)
• Subject matter expertise with Application Integration, Data Integration, Workflow Automation and other similar technologies
• Track record of delivering excellent user experience
• Ability to lead technical discussions with customers and comfortably present at various industry events.
• Well-versed in gathering insights and identifying trends from data (customer interaction, qualitative and quantitative analysis, etc)
• Hands-on experience building products in a fast-paced environment
• Experience leading and inspiring cross-functional teams

Attributes that we are looking for

• Obsessed with user experience
• Detail-oriented with superior organizational and time-management skills - balancing multiple projects, deadlines, and requests
• Driven with a can-do attitude and determination to succeed
• Exceptional critical thinking ability and mastery of quantitative and qualitative research
• Strong communication skills - Ability to articulate value, simplify challenging concepts and influence without authority

The position will be responsible for developing and managing sales programs to help clients get the best results from their marketing campaigns on Meta – through consultation, education, optimization, and support via vendor partners.

Ideal candidates will combine an exceptional ability to drive results, collaborating with internal teams - regional and global - as well as outsourced sales with vendor partners. You will have a passion for delivering value at scale to small business advertisers through rigorous planning and flawless execution, a keen eye for identifying process and workflow opportunities and a willingness to roll up your sleeves and execute the tactics.

Success in this position requires strong sales, vendor partnership, cross -functional collaboration and problem-solving skills, as well as attention to detail and the ability to thrive in a dynamic and ever-changing environment. Most importantly, you will bring a passion for helping others achieve results.

Responsibilities

• Develop sales pipeline strategy and lead end-to-end execution of global sales programs and outsourced sales via vendor partners
• Deliver against quarter targets in sales leads, revenue, and customer satisfaction
• Monitor progress against goals and manage vendors around the world to meet and exceed productivity metrics
• Make data-informed decisions to drive performance, resource allocation and juggle competing priorities
• Work effectively in a highly collaborative environment
• Identify actionable insights to improve sales results and team strategy

Minimum Qualifications

• 10+ years experience working with sales, digital advertising and program management
• Proven track record of successfully influencing, communicating & collaborating with cross-functional groups both internally and externally to produce meaningful & impactful results
• Experience working across regional and global partners
• Ability to adapt to a fast-paced, international work environment with the drive for making an impact
• Knowledge in data concepts and principles to prove ability to think analytically
• Demonstrable prioritisation skills that facilitate the most effective & impact-orientated contributions to key strategic business objectives & customer growth
• Ability to manage clients whose usual business language is English

Preferred Qualifications

• Experience with Outsourced Sales or experience working & building relationships with outsourced vendors/third parties sales
• Experience working with Small and Medium Businesses, external sales and marketing partners, or Advertising Agencies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

• In charge of onboarding plans and training new employees on existing HR policies and internal processes
• Maintaining HR records, payroll documentation and other relevant administrative matters
• Performance management of all employees
• Providing mentorship and support to junior members within the team
• Compliance and Policy Development - update organisation policies and keep abreast of latest labour and employment regulations

Requirements

• Bachelor's Degree in related discipline
• 8 - 15 years of HR Generalist experience within Banking industry, with at least 3 years in a managerial capacity
• Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
• Excellent communication, interpersonal, and leadership skills to build trust with employees and management.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description Summary

The Regional Marketing Manager position provides marketing support & leadership to the Country PIVC marketing teams in the region. The candidate is responsible for developing and implementing innovative marketing strategies and tactics, and providing guidance to the country teams to achieve the defined business objectives including market share, revenue and profit goals. The Marketing Manager develops and implements a strategic outlook on the business and is also ready to begin assuming managerial responsibilities.

Job Description

• Manages all aspects of the marketing strategy for the assigned platform and in close alignment with the regional platform marketing leader; is responsible for developing and communicating the marketing and business plans for the portfolio.
• Drives the business to achieve and surpass sales, profitability and related business goals and objectives for the platform.
• Collaborates with Global, Regional and Country marketing counterparts to develop and execute a regional strategy to ensure achievement of platform goals and expectations.
• Implements, and maintains "best practices" in brand marketing and product development marketing. This includes BD Way of Marketing and leveraging the BD Way of Selling.
• Drives and manages regional marketing activities (and related budget) including :Market research – market size/growth, competitive share and positioning, significant customer needs and major trends (macroeconomic, industry, regulatory, competitive, policy, etc)
  Pricing – per product per country.
  Tactical marketing mixes to maximize profitable revenue growth in the region
  Marketing communications – advertising, promotions, digital marketing
  Regional event strategy – trade shows, conventions, conferences
  Monitor and report the execution and effectiveness of marketing plans/budgets.
  Guide countries through successful new product launches as needed.
  
• Develops customer relationships in conjunction with Medical Affairs, Strategic Access and country teams to establish multi-level relationships with Key Customers, Hospital Administrators, Advocacy groups and Industry forums to shape relevant policy, practices and clinical guidelines that provide BD with a competitive advantage.
• Keep abreast of CASAJ market trends and be the voice of customer (VOC) to the global product development planning process. Create business cases for new opportunities within the region, engage with the WW platform and applicable country teams.
• Act as a partner in the demand review process for assigned product lines with regional functional partners.

Qualifications:

• Minimum Bachelor’s degree, preferably in Business, Nursing, Pharmacy or Medicine. MBA is preferred.
• Minimum of 5 years of experience with a minimum of 3 years in healthcare, medical device or diagnostics marketing experience, with proven success.
• Cross functional team experience is required.
• Having Regional experience and matrix organizational experience is preferred
• Self- starter, with ability to plan ahead / envision and ensure timely execution.
• Leadership ability to influence without authority, develop and empower associates to achieve objectives with a team approach including careful delegation of tasks while maintaining responsibility for the final result.
• Strong customer focus, relationship management skills at senior levels, market intelligence and advanced research and analytical problem solving skills.
• Analytical expertise in understanding complex issues, data and their consequences.
• Excellent skills in written and verbal communication.

We are seeking a dedicated and driven Public Policy Associate to join our South and Central Asia Policy team. You have a passion for technology and its potential to create opportunities, connect communities throughout the region in a safe and responsible manner, and demonstrate a clear understanding of the political and regulatory landscape within the Central Asia region.

As part of this role, you will be responsible for understanding Meta’s policies and business priorities and will work closely with the Head of Public Policy for Central Asia to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs. Additionally, you will collaborate with colleagues globally, engage with trade associations, and work with third-party groups. You will join a team of experts addressing some of the most intriguing public policy challenges of our time, including AI, privacy, safety, freedom of expression, and the growth of the digital economy. This position is based in Singapore and reports to the Director of Public Policy for South & Central Asia.

Responsibilities

• Collaborate with Central Asia regional policy lead to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs.
• Track key policy developments in Central Asia, focusing on issues at the intersection of technology, social media, and the digital economy, and provide timely analysis and recommendations to relevant teams.
• Support strategic engagements with policymakers, NGOs, private sector organizations, and other stakeholders across Central Asia to advance Meta’s public policy interests on issues such as safety, security, content policy, AI, and other technology-relevant matters.
• Partner with cross-functional teams across product, legal, marketing, and communications to enhance internal and external understanding of key policy issues in Central Asia and promote Meta’s policy positions.
• Help prepare submissions and responses to consultations from external stakeholders, including governments, NGOs, and industry bodies, on relevant policy matters in Central Asia.
• Foster strategic partnerships with advocacy groups, academia, and industry bodies in Central Asia to promote Meta’s policy goals and support the growth of the digital economy in the region.
• Travel to Kazakhstan & Uzbekistan

Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., law, political science, international relations, public policy)
• 4+ years of experience in public policy, government affairs, or a related field
• Demonstrated knowledge of the political, economic, and social landscape in Central Asia (particularly Kazakhstan and Uzbekistan)
• Proven analytical and problem-solving skills, with the capacity to think strategically and creatively
• Effective communication skills, with the capacity to build relationships with a wide range of stakeholders
• Experience working on your own and as part of a team, with a high level of self-motivation and discipline
• Capacity to manage and drive multiple projects and campaigns simultaneously.
• Dedication to leveraging technology for positive change and addressing key policy issues such as AI, online content and safety, privacy, and internet governance.

Preferred Qualifications

• Policy experience at a multi-national corporation or institution working in Kazakhstan and Uzbekistan.
• Experience with policy advocacy, executing policy programs or campaigns domestically and/or internationally

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

With PwC, you’ll belong to an inclusive community where differences are both embraced and the underlying driver in everything we create together.
We empower you with the technology, coaching, flexibility and trust needed to make a meaningful difference, while supporting you in bringing your whole self to work each day. We’re committed to building and maintaining a diverse workforce because we know it’s only by working together that we can realise the potential of our people, clients and society around us.

We’re living this commitment through initiatives including our employee-led diversity networks promoting cultural, disability, and gender equality. At our core we’re a people business, which means you’ll be supported not just in your professional development but your personal growth as well.

About the role

• Lead, coordinate and drive project delivery for SuccessFactors implementations or Digital HR client advisory services.
• You’ll be the go to person for projects specifically for SAP Successfactors EC- Time tracking.
• Conduct business needs analysis and identify key business challenges.
• Take ownership and manage the delivery of SAP Success Factors EC projects to enhance our client's business functionality and overall performance specifically relating to time tracking. Provide SME advice and guide project team members to connect with the relevant expertise in the global PwC network, SAP community or external stakeholders for issue resolution, risk mitigation and solutioning for SuccessFactors implementations.
• Manage project financials.
• Support the SAP practice in leading business development efforts, creating delivery plans, scope discovery workshops, and solution presentations to senior executives.
• Support team with gaining access to tenders, build proposals, win work and deliver projects.
• Support SAP capability leader in practice management initiatives such as recruitment and developing others.
• Have the capability to lead design, build, test and deploy for a 5-10 Digital HR team with deep technical and functional experience across SuccessFactors.
• Have the ability to review and provide quality assurance for milestone-based deliverables.
• Deep client engagement skills for effective stakeholder management.
• Have experience working with Integration Center and CPI integrations.
• Liaise with application management and legacy IT support teams.
• Relationships, capability and experiences working with custom BTP applications, SAP alliance and other SAP partner products such as Workforce Solutions, Docusign and Centrical etc. will be a plus point.

About you

• SAP SuccessFactors Employee Central consultant with Time tracking experience in implementation.
• Having hands-on experience to lead and guide the implementation team.
• 5+ end to end implementations experience.
• Experience of any other module of SFSF like Employee Central Payroll, compensation, Recruiting, onboarding is an added advantage.
• This is an onsite role in Singapore

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) is a key member of the team within Private Banking. He/she supports the Relationship Manager (RM) and Team Head (TH) in daily operations, administration, client care and relationship management. The ARM interacts with internal as well as external stakeholders, provides clients with relevant information and supports the RM in implementing customized solutions in all tasks related to the delivery of excellent service to the clients. He/she may be the first point of contact for the client and as such, being able to gain the client’s confidence and give a positive, professional impression will be a strong asset. In this context, strong inter-personal skills are needed, together with a service-oriented mind-set.

The ARM is responsible for the accurate and timely processing of client instructions, as well as the efficient handling of client enquiries, escalating to senior colleagues where necessary. He/she will also assist the Relationship Manager with administrative tasks such as the preparation of presentations, the organising of meetings, events and business trips as well as ad hoc analysis and research.

Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/TH in a fast, professional and friendly manner, always living the Julius Baer values (Care, Passion and Excellence) and thus helping the team to manage and grow its current client base. He/she channels client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes. This position is the backbone of Client Relationship Management.

KEY FEATURES OF THE POSITION

Client Administration & Management

• Supports RMs/TH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness
• Customizes client requests (reporting, statistics, mailings etc.)
• Manages the RM/TH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/TH
• Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)
• Ensures coverage in case of own absences

Business Management

• Regularly collects and exchanges relevant information necessary for the job
• Organises himself/herself in an efficient and compliant manner and ensures timely and appropriate information of the superior
• Conducts reviews, plans ahead and documents his/her work at all times
• Supports RM/TH in implementation of projects and initiatives
• Provides professional input proposals for improvements based on experience, incident occurrence or observation
• Manages the expense claim process for RMs/TH
• Provides on-going administrative support:

1. Processes client payment orders, executes securities, funds, bonds, MM / FX trades
2. Deals with client enquiries and resolves where possible
3. Manages diaries, books client meetings, assists with events preparation
4. Prepares for RM business trips; organises travels, preparing client presentations
5. Maintains client contact frequency and updates records
6. Ensures compliance with local & internal regulations, e.g. client documentation, client’s instructions etc.
7. Organises team meetings, takes the minutes and follows up on action points

• Assists the RM in achieving their targets:

1. Identifies opportunities for share of wallet increases / cross sales
2. Contacts clients to check satisfaction with service levels and to enquire additional needs

• Undertakes research assignments as required

Regulatory Responsibilities &/Risk Management & Controls

• Actively helps managing risk (support first line of defence), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt
• Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.) in collaboration with the respective RMs and TH
• Ensures timely clearance of pending items and escalated deficiencies
• Ensures appropriate ethical and compliant behaviour in his/her area of responsibility
• Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

• Customer focused and good interpersonal and communication skills
• Able to handle verbal and written communication with clients in the client's native language where applicable
• High self-motivation, positive and possess a can do and pro-active attitude
• Understands the execution and back office processes as well as the legal & compliance procedures
• Ability to set priorities and work under pressure
• Good and fast learning ability
• Team oriented personality (team player) with attention to detail
• Excellent situational adaptability (able to work with RMs and clients from diverse backgrounds)
• Friendly, trustworthy and discreet personality with high level of risk awareness
• Highly service oriented and passionate about client servicing
• Always communicates in a friendly, competent and professional manner
• Open, approachable an displays genuine interest in people and in improving processes
• Systematic, precise and diligent working style and the ability to perform under pressure
• Personal integrity and ethical behaviour

Professional and Technical

• Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness
• Good understanding of relevant products and services in Private Banking
• Basic knowledge of global financial markets and current developments in the industry
• Proven track record in servicing banking clients with complex needs (onboarding of new, maintaining and extending current relationships)
• A good university degree in Finance, Economics or related discipline
• At least 3 years of relevant ARM experience in Private Bank set up
• CACS Papers 1 and 2
• Preferably with CMFAS Modules 1B, 5, 6A, 8A certification
• Working knowledge of T24, Olympics and TEMOS
• Working knowledge of Microsoft Office applications (e.g. Word, Excel, Powerpoint, etc)

Regulatory (where applicable)

• MAS Registered/Appointed Representative

The Company

Our client is a leading player in its industry, keen to hire an Assistant Finance Manager to oversee financial reporting, internal controls and taxation for a local portfolio.

Requirements

- Accounting degree qualified, Chartered Accountant

- Minimum 5 years of relevant experience

- Big 4 experience can be helpful

- MNC exposure – focusing on financial & statutory reporting, consolidation, taxation, internal controls, etc

- MUST: Ability to work in a fast-paced environment, driven, self-starter, energetic, confident in engaging with senior and international stakeholders, hands-on and proactive

- Able to do well in a fluid and unstructured environment, willing to roll up sleeves to get things done, navigating spreadsheets (ability to be hands-on is highly important)

Budget

Circa S$9,000 – 10,000 per month + Bonus

Job Scope

As an individual contributor and reporting to the Finance Manager, you will be responsible for financial and statutory reporting, consolidation, internal controls and taxation for Singapore local portfolio. You will ensure financial reporting requirements are met on a timely and accurate manner, drive improvement in financial control policies and procedures, and support in financial year end close process. You will also manage external audits, compliance reports, and support the Tax team in tax compliance requirements and special purpose audits.

The successful candidate is someone agile and adaptable, able to navigate a dynamic business and organization structure, and willing to roll up sleeves to get things done. Ability to be hands-on is highly essential.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12995593, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

We are looking for a self-driven and experienced Group Commercial & Agency Management Assistant Manager for one of our shipping clients, covering the Oceania and Southeast Asia (SEA) regions. This key role involves managing shipping agencies within the company’s regional agency network and supporting shipping-related investment projects in strategic markets. The ideal candidate should have at least 2 years of relevant experience in corporate management within the container shipping industry.

Key Responsibilities:

• Regional Management: Manage a portfolio of countries in the Oceania & SEA region, focusing on agency corporate governance, performance management, and commercial activities.

• Agency Setups: Lead and execute agency setups in countries within Oceania & SEA, ensuring compliance with local regulations and company’s corporate standards.

• Performance Enhancement: Drive agency performance including productivity, cost-effectiveness, and local revenue enhancement in alignment with established KPIs.

• Stakeholder Coordination: Coordinate with Business units/ stakeholders to implement actions that elevate agency performance within the region.

• Financial Oversight: Work closely with the Agency Finance Controller on financial matters, including budget execution, operating expenses, and dividend declarations.

• Strategic Initiatives: Lead transformation initiatives and contribute to strategic planning discussions to drive continuous efficiency improvements within the region.

• Analytical Support: Provide research, financial, and analytical support for business decisions, strategic initiatives, and project execution in Oceania & SEA.

• Partnership Management: Manage relationships and communications with local partners on corporate matters to ensure good governance and sustainable partnerships.

Qualifications:

• Bachelor’s degree in related disciplines.

• At least 2 years of experience in corporate management, preferably in container shipping.

• Strong communication, problem-solving, and interpersonal skills.

• Demonstrated ability to manage complex projects and drive performance improvements.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Funeral Operations Manager (1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

YOUR MISSION _________

The incumbent will be responsible for conceptualization, development and implementation of creative and effective 360 marketing plan that serves to deliver brand’s and launch objectives, and sales results while boosting brand equity.

PRODUCT STRATEGY AND MANAGEMENT

• To monitor, review and dissect results of launches and propose action plans if required.
• To follow up the market assortment and portfolio, propose with specificity adapting to each market’s dynamism.
• To track the marketing budget effectively while delivering marketing activity according to the strategy and objectives outlined to drive brand and product awareness
• To support potentials building for marketing initiatives
• To support forecasting of products as well as marketing collaterals such as testers and merchandising materials and working with supply team to ensure timely fulfilment of stocks to stores
• To follow the availability of products and marketing collaterals with field team to ensure timely delivery in-country, meeting the on-counter dates.
• To actively manage an internal touchpoint “InDior app”, to ensure an accurate data management.
• To lead the product event pack, integrating all the launch information for the field team.
• To download and highlight all the relevant changes in launchbook for category manager, to adjust the plan when there is a need.
• To support the Go To Market seminars and Retailer meetings, organizing and prepare the key assets (Booklet, Presentation) and teasing activities.
• To prepare the BC seminar marketing presentation and help in the global organization in collaboration with the training team

REPORTING

• To complete monthly marketing performance reports on key franchise.
• To track competitor pricing (of key franchises in key markets)
• To conduct quantitative and qualitative market research and stay up-to-date with competitor products and market trends

VM, TRADE & TRAINING SUPPORT

• To work with VM to ensure outstanding product display and merchandising for maximum impact
• To inspire and create confidence in make up products by working closely with Training and Retail and creating effective sales techniques and speech which effectively translates into conversion
• To support trade marketing team on events, animation, to ensure the right products are being offered and focused

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

So, How Far Will You Take Dior?

The Role
The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Main Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Company : Japanese MNC company in engineering and regional spare parts

Working Hour/ Location : 8.30am to 5.30pm (Mon - Fri) , walking distant from Tampines MRT

Remunerations - Basic + $200 mthly fixed allowance + 13 mths Aws + 2 times bonus payout + yearly increment + permanent staff benefit

Responsibilities:

• Oversee Customer Service Operations ie the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

• To address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

• Monitor and track delivery status, ensuring customers are informed of progress and any delays, manage backorder follow-ups, ensuring timely resolution and customer communication.

• To review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

• Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

• To conduct regular meetings with customers, customer relationship and communication, internal staff, and cross-departmental teams to foster strong relationships and address issues.

• Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

• Travelling to meet up with suppliers as and when necessary.

• To compliance and performance reporting, to ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

• Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

• Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

• To prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

• Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

• Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

• Team development & administration, set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

• Able to travel oversea (if needed) adhoc basis for work-related purposes.

Requirements:

• Degree, Diploma in Business, Engineering or any other related discipline

• At least 5 to 8 years of relevant working experience in customer service, order management and delivery management

• Min 3 years experience in customer service operations supervisory, managerial role from engineering related, MNC environment

• Possess excellent communication skills, both verbal and written, with a focus on customer relationship management.

• Ability to manage multiple priorities in a fast-paced environment.

• Knowledge of SAP plus point, good in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

JOB ID : L9W9R674

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944

Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.