Requirement

• Team Leadership and Management:
• Supervising and leading a team of support agents.
• Providing guidance, training, and mentorship to team members.
• Setting performance goals and conducting regular performance evaluations.
• Process Improvement:
• Developing and implementing efficient helpdesk processes and workflows.
• Continuously evaluating and improving support procedures to enhance customer satisfaction and resolution times.
• Overseeing the implementation and maintenance of support technologies, such as ticketing systems and knowledge bases.
• Communication:
• Monitoring customer satisfaction and implementing strategies to improve service quality.
• Facilitating communication between the helpdesk team and other departments within the organization.
• Providing regular updates to management on helpdesk performance and key metrics.
• Staying informed about industry best practices and emerging technologies will enhance the helpdesk's capabilities.

Requirement

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities, such as software upgrades and the installation or uninstallation of approved software.
• Performing break-fix issues on: desktop/laptop, IT peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity-related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to the agreed SLA, or ensured to be sent to resolver groups as necessary.
• Incident management for P1 to P4 tickets. Managing users’ communication and broadcast.
• Produce operational documentation and evidence for internal and external audits.
• Oversee, develop and optimize the end-user services processes and procedures to continually adapt to the changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Position : Assistant Manager/Admin Manager (Facilities/Building/LTA Matters) - Up to $6000
• Location : Alexandra
• Working hours : Monday to Friday | 8am to 5.45pm
• Salary (commensurate with experience) : Up to $6000 + Variable Bonus + 12 to 14 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Metal Manufacturing

Main Responsibilities:

• Overseeing all aspects of facilities & administration operation.
• Overseeing building works and maintenance; including liaising with SCDF, URA, HDB for facilities matters.
• Oversee office space and facilities, setting up office phone lines and internet.
• Handle office communications, including emails, phone calls, and correspondence
• Manage and maintain office supplies and equipment.
• Assist in Logistics/Shipments operations.
• Assist GM in overseeing Accounts department functions, which include handling of insurance matters.

Requirements:

• Diploma in Business/Administrative Management with at least 3-5 years of relevant experience with handling LTA matters will be an advantage
• Strong management skills and leadership qualities.
• Bilingual in English and Mandarin to communicate with chinese speaking associates

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Healthcare Operations Manager/Assistant Manager | Up to $7,000 | Novena
• Location: Novena Square
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $7,000 + Performance Bonus (UP TO 3 MONTHS) + Annual Leave Starting from 18 Days + Medical/Dental $700/year + Transport allowance Reimbursable
  Duration: Permanent
• Industry: Healthcare | Specialist Clinics
• Career Advancement: YES

Responsibilities:

• Devise, implement and monitor clinic SOPs
• Drive P&L and hiring of clinic staff
• Role model for clinic staff and perform coaching duties
• Build people to people relationships
• Be creative and improve upon existing workflows and processes
• Act swiftly on clinic issues to ensure smooth business operations
• Prepare data and information needed for presentation to management
• Attend senior level meetings (where applicable)

Requirements:

• Minimum Degree in Healthcare or Business Minimum 5 years of relevant Clinic or Hospital Healthcare experience in Singapore.
• Candidates with O&G or Paediatrics healthcare experience (public or private sector) will have an added advantage
• Candidates experienced in managing big teams across multiple work locations with have an added advantage

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

[What you will be working on]

• Develop hotel industry transformation initiatives, in line with the Hotels Industry Transformation Map (ITM) and Hotel Sustainability Roadmap - with key focus on spurring hotels towards more progressive HR practices, the adoption of manpower development programmes, enhance productivity and raise the value and appeal of hotel-related jobs.

• Cultivate relationships with key hotel accounts and understanding their needs and challenges in transforming their businesses. You will have an opportunity to tailor support for key accounts through STB's own programmes and other government schemes to enable hotels to adopt new business models, diversify their offerings and adopt best practices (e.g. in human capital, sustainability efforts, etc).

• You will also work closely with other agencies (e.g. MOM, WSG, SSG, etc) on areas such as manpower policy reviews and Jobs & Skills development.     

[What we are looking for]

• Analytical & reasoning skills, ability to problem-solve

• Organised, detailed-oriented, and meticulous

• Strong project management skills, ability to multi-task

• Interpersonal skills to manage different stakeholders

• Strong written and oral communication skills

• Ability to work with data and systems, including using Excel to process data

• Good appreciation for policy work, including policy development, implementation and process improvement

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Responsible for procurement activities for direct and indirect materials and services for appointed regions
• Mitigating risk and mitigate market and supplier dynamics through development of Category Strategies
• Execution of Category Strategies with coordination with internal stakeholders and suppliers
• Collaborate with internal department in maintaining and enhancing quality standards of new suppliers and compatibility with our clients/ production needs
• Ensures the smooth flow of goods & services and support of processes for the continuity of the business operations by liaising with internal and external parties at the appropriate levels.
• Provide regular market intelligence on latest trend of suppliers’ and competitors, with effective communication to supervisors and user departments
• Responsible for price negotiation, delivery schedule, and distribution of incoming inventory
• Managing suppliers to meet objectives in the area of quality, delivery fulfilment and inventory control
• Maintain all procurement records and catalogues in the company's system
• Other tasks assigned by supervisor

Qualifications:

• Degree holder or diploma in Supply Chain, Engineering or other related discipline
• At least 8 years relevant sourcing experience for electronic components are highly preferred; Candidates with more experience will be considered for senior ranking position
• Strong in negotiation and vendor management skills
• Mature, responsible, self-motivated and able to work under pressure
• Business travel maybe required
• Proficient use in SAP is an advantage
• Willing to work in Tampines
• Immediate available is highly preferable

• Position : Clinic Manager - Up to $4,800 - Mt. Elizabeth - All Welcome!
• Location : Mt. Elizabeth
• Working hours : 5.5 Days Work Week – Monday to Friday: 8.30AM to 5.00PM, Saturdays: 8.30AM to 1.00PM
• Salary (commensurate with experience): Up to $4,800 + AWS + Performance Bonus + 14 Days Annual Leave + Medical & Dental Benefits
• Duration : Perm
• Industry : Private Specialist Clinic

Responsibilities:

• General nursing duties.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management.
• Ad hoc duties assigned by the doctor.

Requirements:

• Minimum ITE in Nursing or above
• Previous related experience as Clinic Manager

Email to: jeslyn(at)searchpersonnel.com.sg or DID: 6398 5685

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Position: Plant Manager
• Location: Shipyard Crescent
• Working Hours: Mondays to Fridays (7:30am to 4:30pm) AND Saturdays (7:30am to 11:30am)
• Salary (Commensurate with experience): Up to $9,000 + Variable Bonus + Insurance + 18 Days Annual Leave (capped at 25 days) + Medical Claim $400/year + Dental Claim $200/year
• Duration: Permanent
• Industry: Recycling (Scrap Metal/Wood Waste)

Responsibilities:

• Increase production, asset capacity and flexibility while minimizing unnecessary cost and maintaining current quality standards
• Responsible for ensuring highest possible uptime and availability for mechanical, electrical & material handling for the plant
• Review root cause analysis/investigation to increase reliability and performance of machinery
• Allocate resources effectively and fully utilize assets to produce optimal results
• Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus
• Monitor operations and exercise corrective actions
• Lead, manage and develop plant staff
• Commit to plant safety procedures & HSE requirements
• Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets
• Stay up to date with latest maintenance management best practices and concepts
• Plan, organize, direct and run optimum day-to-day operations
• Any other tasks as assigned

Requirements:

• Minimum Degree in Mechanical / Electrical Engineering
• Minimum 6 years in Boiler / Power Plant Engineering Industry
• Candidates possessing a valid SCEM Certificate will have an added advantage (Singapore Certified Energy Manager)

Click "Apply" or alternatively, email to [email protected]

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Angela Ng

Assistant Consulting Manager (APAC)

Reg no.: R23112075 | EA No: 13C6684

Job Responsibilities:

• Manufacturing Dispatching System such as Optimize Dispatch, E-rack, Bluetooth wrist watch
• DL Productivity Improvement
• Control Wafer Management System
• PROMIS Implementation

Job Requirements:

• At least 8 years’ Manufacturing managerial experience in Semiconductor Foundry industry
• Degree in Engineering or related discipline
• Strong leadership and motivational abilities
• Highly driven, motivated, resourceful with good communication and problem solving skills
• Strong team player
• Proficient in MS Excel and Powerpoint software