Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Strategic Role:

To ensure the department’s operations comply with Singapore regulations and align with the Standard Operating Procedures (SOPs) and policies set by TM Global, it is crucial to monitor and enforce adherence to both local legal requirements and internal policies. Regular reviews should be conducted to stay updated with regulatory changes, ensuring continuous compliance and operational efficiency.

Key Responsibilities:

1. Compliance

• Compliance with Singapore local regulation – Ensure adherence to local regulations by liaising with relevant authorities, such as IMDA.
• Ensure operations are in line with the policies approved by headquarters
• Audit – Coordinate audit-related matters, addressing findings from internal or external auditors, and develop strategies for improvements based on their recommendations.

2. Sales & Account Management Assistance

• Provide support to sales representatives in preparing and managing agreements, including Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), Memoranda of Understanding (MOU), and Letters of Intent (LOI).
• Order submission and tracking – Maintain an inventory of sales orders and monitor their progress until completion, using trial billing as a reference.
• Assist in the preparation of sales reports and track performance metrics.
• Support the customer onboarding process by preparing required documents, such as NDA, company registration certificates, financial reports, and performing internal and external credit checks.
• Update and maintain client records, ensuring customer information is accurate in Salesforce.

3. Finance Support

• To support the sales and finance teams in coordinating payment collections.
• To assist sales and finance in resolving billing-related issues, including customer disputes, rebates, and adjustments.
• To assist sales & finance in verifying supplier invoices.

4. Data and Reporting

• Coordinate, manage, and prepare reports required by relevant departments, such as Sales Performance reports and Inventory reports.

5. Product Knowledge and Training

• Monitor and track the completion of required tasks or training by employees, ensuring timely compliance with HQ requirements, such as LinkedIn Learning courses or the NPS survey

6. Market Research and Analysis

• Gathering and analyzing competitor information and market trends.
• Supporting the team with insights and recommendations to enhance sales strategies.
• Assist in researching potential business opportunities and identifying new clients.

7. Communication and Coordination

• Collaborate with internal teams, such as marketing and finance, to align on campaigns and promotions.
• Coordinate sales events, product launches, and other activities to support the sales pipeline.
• Ensure alignment between sales and support teams for a seamless customer experience.

Job Requirements:

• Degree in Marketing, Finance, or Business-related field preferred.
• Minimum 5 years of experience in sales planning, negotiation, coaching, process management, finance, reporting, and compliance.
• Strong skills in strategic planning, decision-making, customer understanding, product management, and managing profitability.
• Ability to manage processes, foster teamwork, and handle complex situations.
• Proficient in MS Office, especially Excel (creating formulas and data analysis).
• Positive attitude, self-motivated, and able to work independently.
• Strong customer focus with excellent interpersonal and presentation skills.
• Capable of managing multiple complex customer requests/tasks simultaneously.

The Human Resource team sits in the People & Culture department of FKT and we strive to build a culture that is of openness and growth as we oversee the life cycle of our employees. Reporting to the Head of People & Culture, you will be part of the team that strategizes, administers and facilitates HR policies and initiatives to attract, develop and retain employees.

What the new job entails:

• Process full cycle payroll, claims, insurance and benefits administration independently.
• Take charge of the HRIS system to maintain employee records, report generation for monthly reporting/ submissions and handle troubleshooting/ administration matters pertaining to the system.
• Execute and provide support for appraisal exercise, performance moderation exercise, compensation projects and participate in initiatives such as salary reviews and bonus calculations.
• Review and update policies and workflows to ensure effectiveness, alignment and compliance.
• Drive and develop scholarship and overseas attachment programmes.
• Build and maintain strong relationships with Institutes of Higher Learning (IHLs) and participate in career fairs and internship programmes.
• Handle employee relations, resolving conflicts and mediating grievances.
• Administer off-boarding procedures seamlessly, including exit interviews and clearances.
• Primary liaison with the relevant government agencies (eg: MOM, ICA, IRAS) on staff matters, pass applications, surveys and annual government-related submissions (eg: CPF, IR8A. IR21 and government claims etc.)
• Active participation in the planning and execution of any ad-hoc activities or programme organised by the P&C Team (eg: CSR, Lunch & Learn initiatives etc.).

Why you’ll love working with us

People are our most valuable asset, therefore we aspire to ensure employees are well-looked after at FKT. We provide an inclusive and welcoming environment to all employees, new and old. As a family, we trust and support each other and persevere even when times are tough. We strive to delight not only our customers, but our employees too because we know that when you are happy, we can achieve more together!

The ideal candidate should possess

• Diploma in any discipline with 4 to 5 years of relevant experience in the above-mentioned HR functions.
• Strong intellectual curiosity and desire to understand and provide solutions to our business units.
• Good oral and written communication skills; able to formulate, write and present.
• Customer-oriented personality and a good team player, strong work ethics, results-oriented, persuasive and diplomatic during negotiations.
• Efficient, consistently meets goals and deadlines, able to perform under pressure.
• Strong attention to details, high accuracy and able to maintain high level of confidentiality.
• Social media-savviness and proficient in Microsoft Office (in particular, Excel and PowerPoint)

If you believe you’re a great fit for this position, we encourage you to apply!

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Oversee daily accounting operations such as GL, reconciliations etc.
• Ensure smooth monthly/quarterly head office & MAS reporting
• Review and enhance accounting internal controls and procedures
• Liaise with external auditors on audit matters
• Prepare tax schedules and liaise with external tax consultants on corporate tax related matters
• Assist in managing the accounting team in accounting deliverance
• Other administrative and ad hoc duties as required

Requirements:

• Degree holder with 5-6 years of accounting experience in Banks / Financial Institutions
• Proficient in MS Excel
• Meticulous and good with numbers
• Good interpersonal skills
• Effectively bilingual in English & Chinese due to reporting to China Head Office & colleagues

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Position: Customer Service Assistant Manager (Japanese Speaking) (Job ID: 19436)

• AWS + Variable Bonus
• Attractive Annual Leave
• Looking to enhance your Japanese Speaking skills

Company: Bank

Location: Raffles Place (Near MRT Station)

Job Description:

・Handling correspondence from HQ in Japan
・Ensure seamless support for members by offering tourist and local information and handling reservations.
・Deal directly with customers/members either by Telephone/Electronically.
・Respond promptly to customer/members inquiries.
・Handle and resolve customer complaints (obtain and evaluate all relevant information to handle inquiries and complaints)
・Provide updated information (Benefit/Membership plans) to customers.
・Carry out the Sales promotion by offering good and attractive privileges or information to the existing clients.
・Contribute towards increasing the number of merchants (merchant research) in Singapore.
・Maintain and improve the relationships with current merchants and establish the relationships with new merchants
・Contribute to increase sales by providing customer service work

Job Requirements:

・Minimum 1 year of experience in the Hospitality industry or Customer related job.
・Excellent interpersonal skills for superior customer service
・Intimate knowledge of the customer’s individual needs
・Well-versed in handling all necessary tourist arrangements
・Intermediate IT skills
・Proficient in negotiating and communicating effectively in both Japanese language and English language with Japanese-speaking clients and stakeholders.

Interested applicants please send your resume to Jing Ling with email subject header "Customer Service Assistant Manager (Japanese Speaking) (Job ID: 19436)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

· Assist in planning and executing events, including logistics coordination and scheduling.

· Support communications efforts, including drafting content and managing social media channels.

· Liaise with external parties and partners to ensure smooth collaboration.

· Contribute to PMO-related tasks, including progress tracking and reporting.

· Track, maintain & monitor budget utilisation & expenses.

· Prepare & publish periodic reports e.g. manpower, expenses.

· Support procurement needs.

· Prepare meeting agendas, take minutes, and follow up on action items.

· Manage project timelines and deadlines.

· Provide administrative support to other team members.

Requirements:

• Bachelor's degree in Business Administration, Mass Communications, IT or related field.
• 3 - 5 years of experience in programme / event planning, project coordination, or similar role.
• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office suite and project management tools.
• Ability to multitask and work effectively under pressure.
• Keen attention to detail and problem-solving aptitude.

Desired Qualities:

• Proactive and self-motivated.
• Team player with a positive attitude.
• Adaptable and quick learner.
• Professional demeanour and discretion when handling sensitive information.

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

• Identify and capitalize on new business opportunities within the freight forwarding industry, focusing on specific verticals and leveraging market expertise.
• Strategically pursue potential clients, converting them into long-term, loyal customers.
• Develop and maintain strong relationships with key accounts to ensure customer satisfaction, retention, and business growth.
• Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring excellent service delivery.
• Conduct comprehensive market analysis to identify trends, evaluate competitive landscapes, and propose strategies for market expansion.
• Stay informed about regulatory updates, industry practices, and economic factors impacting the freight forwarding sector.
• Create and implement effective sales strategies to achieve and exceed revenue and profitability goals.
• Align sales initiatives with organizational objectives and adapt to changing market conditions.
• Collaborate with internal teams, including operations and customer service, to provide customized freight solutions that meet client requirements.
• Deliver accurate sales forecasts, performance metrics, and market insights to senior management.
• Represent the company through face-to-face client meetings and participation in industry events to enhance relationships and expand market reach.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

As a project manager, you are responsible for the end-to-end management of MediaPlus Digital (“Company”)’s website development and digital marketing projects. Your contribution and commitment in ensuring timely project completion and client satisfaction are paramount to the Company’s success.

Job Responsibilities

• Creating a project plan and managing the work breakdown structure (WBS) schedule to ensure that all tasks are completed on time.
• Overseeing all aspects of projects, including planning, organizing, and supervising staff.
• Managing team members to ensure that they are working effectively toward the project’s goals.
• Coordinating with clients to ensure their needs are met throughout the project.
• Understand client's project specifications (training will be provided).
• Managing the budget and adjusting as needed to stay within limits.
• Reviewing project documents such as scope statements, schedules, and budgets for accuracy.
• Developing a detailed project plan based on client requirements and objectives.
• Working closely with stakeholders to monitor project progress and identify issues that may arise during the project.
• Communicating with stakeholders to provide updates on project status.
• Assist the PM team lead in creating workflow and handle complex projects such as documentation and liaising with stakeholders.
• Responsible and report to the Head of PM for all projects assigned

Requirements:

• Degree/Diploma in any relevant field.
• At least 3 years of experience in project management, events, advertising, digital, social media or client-facing roles.
• Experience in web design and development, and digital marketing is advantageous.
• Creative and passionate about proposing ideas.
• Passionate about digital marketing, understanding trends, digital strategies, and metrics.
• Ability to tell stories with data.
• Experience in task delegation and cross-function collaboration.
• Ability to multi-task and manage multiple projects simultaneously.
• Highly organised with a keen sense of attention to detail.
• Able to work well under pressure with last-minute changes and tight deadlines in a fast-paced environment.
• Self-motivated, good working attitude with a high level of professionalism and integrity.
• Knowledgeable in HubSpot, creating dashboard, Power BI, or Tableau.

Benefits and Remunerations:

• Annual salary review
• Performance bonus
• Various types of leaves
• Quarterly project reference incentive
• Healthcare benefits
• Transport claim
• Meal claim
• Birthday voucher
• Alternative work-from-home schedule

This role presents an opportunity for anyone looking to extend his/her experience in the digital industry and simultaneously grow with our company. Interested candidate, please send your resume to [email protected]

**We regret to inform you that only the successful candidate will be notified. **

Responsibilities:

The Regional Strategic Account Lead role is responsible for owning and driving strategic relationship and growth of our global accounts, together with Lazada local category teams, empowering their brand success on LazMall in Lazada.

Reporting to Regional Strategic Accounts Category Director, you will be responsible for:

• Business planning - target setting, performance tracking, business reviews

• Preparing for & presenting in partnership meetings with clients.

• Strategic partnership development and relationship management -top Global companies.

• Promotional Planning including campaign planning and NPD launches regionally.

• Analytical- data insights to improve and support business & retail plans

• Developing & implementing processes for regional partnerships

• Managing tech product roadmap to support new innovations and enhance UX for respective categories & group companies

• Capability development and regular close collaboration with local teams in joint business planning for respective Group companies

• Business development - identify new trends and brands to support constant growth on Lazada

Requirements/Qualifications:

• Mid- level: Ability to work the top leaders in the industry and internally with senior leadership to drive the growth of the Strategic Accounts

• Cross-functional collaboration: Work with multiple external and internal stakeholders like brand managers, campaign teams, seller operations teams, other category teams and traffic management teams to achieve the business objectives

• Analytical Skills: Ability to digest exceptionally large amount of data along with providing insights based on data

• 6-8+ years’ experience in e-Commerce industry– in commercial roles and / or consulting

• Knowledge about SEA

• Basics of E-Commerce business: Appreciate the dynamics of online business and the challenges associated with building a business online

Out systems Senior developer . To lead at least 8 developers on payment & non-Payment development track. To ensure Build is done correctly without defects. To prepare technical document as well as to do code review for other junior members. To help guide and troubleshoot the team if there are issues/bugs fixes/escalations.

Out systems Junior developer. To ensure Build is done correctly without defects. TO ensure build is done as per requirements and sufficient ST testing done and on time. To prepare technical document
Primary Skill Associate Reactive Developer (OS 11) Mobile Developer Specialist (OS 11) ODC – Associate Developer (OS 11) Architecture Specialist (OS11) Mendix Rapid Developer

Info can be shared ATM: -

• Basic UP $5500 (W Exp) + AWS + VB
• 5 Days (Mon – Fri), 8:30 a.m. – 5:45 p.m.
• Location: Kaki Bukit

Your Responsibilities: -

• Manage a 24-hour call center with the support of call center executives and remain accessible for urgent situations.
• Lead, manage, and motivate the call center team to achieve high levels of customer satisfaction, productivity, and performance.
• Provide ongoing coaching, feedback, and performance reviews for staff, taking disciplinary action when necessary.
• Handle escalated customer complaints, technical inquiries, and complex issues that team members cannot resolve.
• Develop, update, and implement procedures for addressing various customer inquiries, including emergencies, service requests, and product-related questions.
• Create and execute action plans to enhance performance based on data analysis, customer feedback, and team reviews.
• Collaborate with technical support and service teams to ensure customer issues are resolved promptly and effectively.
• Identify training or development needs within the team and coordinate with relevant sections to address them.
• Coordinate with store personnel for the issuance of spare parts.
• Maintain sufficient levels of emergency stocks and troubleshooting tools at the call center.

You will need: -

• Min. Degree in Business Administration/Communications or equivalent
• Min 2 years work exp
• Only Singaporeans may Apply

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our client is a Singapore based company, in Electronics Manufacturing industry. They are looking for a Sales Manager to assist their Sales team for the next phase of their business. They are located in East - easily accessible.

Duties of Sales Manager:

• Drive revenue growth to meet the company’s annual targets.
• Follow up with customers to achieve sales aligned with the budget plan.
• Understand and work towards achieving team budget targets.
• Analyze market trends and competitor data to develop actionable business strategies.
• Collaborate with the engineering team for product updates and demonstrations.
• Gather market and customer insights to align with the company’s product roadmap.
• Introduce latest technologies to customers and identify optimal strategies for each product/customer.
• Coordinate with business partners to execute tailored business models.
• Prepare sales analysis, trip, and project reports, as well as ad hoc reports.
• Provide detailed marketing reports by product, market, or country.
• Build and maintain strong relationships with clients, partners, and industry stakeholders.
• Work with cross-functional teams to ensure alignment and execution of business initiatives.
• Act as the primary contact for international partners and clients, addressing needs and resolving issues.

Requirements:

• Minimum 5 years of sales experience
• Experience in electronics industry
• Willing to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

The Market Executive will play a crucial role in supporting the SEA MM team in efficiently addressing Chain requirements and ensuring smooth operations across all aspects of the Chain business.

Generate Chain Business Review Reports:

• Regularly prepare comprehensive Chain business review reports tailored to specific Chain requirements.
• Collaborate with internal teams globally or regionally to gather feedback based on the counterpart involved in the Chain meetings.
• Compile and analyze relevant data and opportunities to enhance the understanding of Chain dynamics.
• Ensure timely follow-up on Chain requests post meetings.

Monthly Chain Reporting:

• Develop and deliver monthly reports catering to the Chain's specific needs.

Assist in Chain Request Management:

• Proactively handle various Chain requests, including but not limited to:
• Coordinating with new hotel openings.
• Troubleshooting issues faced by hotels.
• Preparing data for content review, MM contact lists, and specific brand data requests.
• Managing rate disparity emails.

Maintain SEA Confluence | Chain CRM Updates:

• Regularly update the Confluence platform | Chain CRM with pertinent information related to Chain projects and Chain-specific updates.
• Assist in Chain Request Management:

SSDR Project

• MT SSDR - Follow up, verify and prepare the file to be sent to Hotel Partners
• SSDR Tracker file for all Chains to provide Chain a working file to share on their progress

What you'll Need to Succeed

• Min. 3 years’ experience in hotel reservation and coordination, revenue/yield management, etc.
• Bachelor's Degree in Hospitality/ Hotel Managament/ Tourism and other relevant discipines.
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Job Description

• Industry/ Organization Type: Heavy Equipment/Parts
• Position Title: Assistant Sales & Marketing Manager (Heavy Equipment)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $5,000 + $1,500 Transportation Allowance + Commission + AWS + Meal Allowance
• Duration: Permanent

Key Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
• Continuously monitor sales performance, analyze trends, and develop strategies to address any gaps.
• Develop accurate sales forecasts to guide business planning and ensure strategic resource allocation.
• Identify and seize new business opportunities to expand market share and revenue streams.
• Work closely with internal teams to ensure that customer agreements are executed smoothly.
• Conduct in-depth market research to identify potential business opportunities, track competitor activities, and assess customer needs.
• Develop and implement marketing strategies that elevate brand awareness, drive lead generation, and enhance customer engagement.
• Ensure consistent messaging and maintain the brand's integrity across all marketing channels.
• Leverage digital marketing platforms—such as websites, social media, and SEO—to engage targeted audiences and boost online sales.
• Coordinate and participate in industry events, trade shows, and conferences to promote the company's portfolio of products.
• Perform additional responsibilities as required to support business needs.

APPLY NOW!!!

• With at least 3 years of Sales & Marketing experience.
• Good understanding of the heavy equipment sector, its market trends, and regulations.
• Comprehensive understanding of marketing principles such as brand management, market research, and digital marketing.
• Knowledgeable in digital marketing tools and platforms.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Well-versed in the Singapore market dynamics including economic conditions and competitive landscape.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69835 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our client a leading cyber security and network performance solutions provider. They are now looking to hire a Product Manager to join their growing team.

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS:

• Possess at least a Diploma in IT related fields or equivalent.
• At least 2-3 years of IT sales experience preferred
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Plan, execute, monitor and control project as per contractual, client and QEHS requirements.
• Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.
• Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.
• Define clear roles & responsibilities, and deliverable requirements of team members.
• Monitor construction productivity and provide recommendations for improvement to works.
• Preparation of site progress report and necessary documentation.
• Ensure that all project documentation including emails exchanges are maintained properly
• Report to management periodically on status of project in terms of QEHS, cost and schedule.
• Any other duties assigned by management.

Requirements:

• Bachelor’s Degree in civil engineering, Construction Management or equivalent
• At least 5-10 years of experience in the field of project management
• Condo / HDB experience

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

The Client:

The organization is a prominent global player in the maritime and logistics industry, specializing in container shipping services. With a robust network spanning multiple continents, it offers a wide range of shipping solutions to facilitate international trade.

Job Scope:

The individual will be involved in performing study of trade volumes, shipping patterns and the market. This will be crucial in ensuring cost efficiency and profitability for the business.

Responsibilities:

· Conduct and develop study of trade volumes, market circumstances and shipping patterns for the specific trade lane assigned.

· Increase cost effectiveness and profitability through assessment of shipping routes, capacity and pricing.

· Develop trade forecasts through analysing the market.

· Work closely with stakeholders on trade and growth plans to ensure operational efficiencies.

· Encourage the development of new trade channels and evaluate prospective expansion prospects.

· Monitor shipping operations performance indicators and provide recommendations for enhancements.

The Ideal Candidate:

· Bachelors Degree in Maritime, Business or any related discipline is a plus.

· More than 3 years of experience in the shipping industry with strong background in data analytics and market research on trade lanes is advantageous.

· Proficiency in Power BI, Dashboarding and other reporting tools is a plus.

· Individuals with great communication and stakeholder management skill is a plus.

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Only candidates with prior business project management skills and prior experience with financial products will be considered.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.