HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Key Responsibilities:

• Oversee daily operations of the massage therapy department.
• Recruit, train, and manage a team of massage therapists.
• Ensure exceptional client experiences and uphold the highest standards of service.
• Develop and implement marketing strategies to drive client engagement.
• Manage scheduling, inventory, and budgeting effectively.
• Stay updated on the latest wellness trends and techniques.

What We Offer:

• Competitive salary and performance bonuses.
• Professional development opportunities.
• A supportive and friendly work environment.
• Discounts on wellness services and products.

Responsible for the implementation of the strategic direction for Cleaning Operations on site, building the operating model including enhanced clean regimes, recruiting and engaging the cleaning team all with a focus on enhancing client experience.

Supervise and manage the cleaning team. Manage the time and attendance system, verify data and time sheet. Delivery of some of the training programs. Monitor of work performance and welfare matters.

Interested, pls email resume

Thank you.

Job Description & Requirements:

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Overview

We are seeking an exceptionally skilled Marketing Manager with deep expertise in managing and executing marketing campaigns on Douyin, Xiaohongshu (Red Book), and TikTok. This is a high-impact role that requires unparalleled understanding of the Chinese and global social media landscapes, consumer behavior, and innovative content strategies.

Responsibilities

1. Strategic Planning & Execution:

• Develop and execute high-level marketing strategies tailored to Douyin, Xiaohongshu, and TikTok.

• Build and maintain brand presence in the Chinese-speaking markets, ensuring engagement with target audiences.

2. Content Creation & Campaign Management:

• Oversee the development of engaging, culturally relevant, and innovative content that resonates with users on these platforms.

• Manage and monitor ad campaigns, influencer partnerships, and viral content initiatives.

3. Analytics & Optimization:

• Analyze campaign performance, user engagement metrics, and social trends, leveraging data to optimize marketing efforts.

• Provide insights on emerging trends and consumer behavior on Douyin, Xiaohongshu, and TikTok.

4. Market Research:

• Continuously monitor the competitive landscape in Chinese-speaking and international markets.

• Identify new opportunities to expand market share and brand presence.

5. Team Collaboration:

• Collaborate with cross-functional teams, including creative, product, and sales departments, to align marketing initiatives with overall business goals.

• Manage external vendors and influencers to execute campaigns effectively.

Qualifications

1. Education:

• Bachelor’s or Master’s degree from a globally recognized university.

2. Experience:

• Minimum 5+ years of proven experience in managing large-scale marketing campaigns on Douyin, Xiaohongshu, and TikTok.

• Track record of achieving viral success and driving substantial ROI through social media campaigns.

• Prior experience working in the Chinese market with an emphasis on consumer products or technology sectors.

3. Skills:

• Native proficiency in Mandarin and English (written and spoken).

• Exceptional expertise in content creation, SEO/SEM for social platforms, and data analytics tools (e.g., Douyin Analytics, Xiaohongshu Dashboard, TikTok Creator Marketplace).

• Strong knowledge of Chinese e-commerce ecosystems (e.g., Taobao, JD.com) and their integration with social media platforms.

4. Network:

• Established connections with top influencers and KOLs (Key Opinion Leaders) on Douyin, Xiaohongshu, and TikTok.

5. Personal Attributes:

• Exceptional creative vision, attention to detail, and ability to anticipate trends.

• Must have lived and worked in China for a minimum of 5 years, with in-depth cultural and market understanding.

• Demonstrated ability to thrive in a fast-paced, high-pressure environment.

Other Requirements

• Must be highly fluent in Mandarin and capable of navigating social platforms’ interfaces in Chinese.

• Prior experience with cross-border marketing and navigating Chinese regulatory frameworks is a plus.

• Candidates without experience in the Chinese market or the above-mentioned platforms will not be considered.

Job Description & Major Responsibilities:

• Responsible for delivering and meeting the service performance KPI for building managment services to comply with regulatory QOS requirement and customers SLA .
• Understand system parameters and interactions to allow process development and extensive electrical and mechanical troubleshooting.
• Being a operation manager, this person is to support the team in meeting customers’ expectations and company’s expectations.
• Responsible for Service Operation for Mobile VAS, including proactively Monitoring, Detecting, Analysing, Investigating, Responding and Mitigating potential Service alerts/incidents. The operations should leverage on proactive OSS/tools to monitor and analyze activity on networks, servers, databases, applications, services and other systems, looking for anomalous trending and event that could be indicative of a degrades or possible incident.
• Support Tier 1 Integrated Network Operation Centre (7 x 24) on Incident Management and Service Recovery in accordance with Singtel Networks Incident Management framework and Crisis Management.
• Responsible for Service Transition to support rollout of new systems/platforms to deliver new services or capabilities, such that these new rollouts meet agreed project-KPIs in areas of timeline, service-quality and service-feature deliverables. This includes tender technical-specs definitions, tender evaluations, technical system-rollouts and verifications followed by system commissioning and operations.
• Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the Machinery Value Added Services platforms.
• Lead in the Incident Management and Service Recovery during service difficulties/outages to restore services in the most time-effective manner and minimize impact to customers.
• Accountable for Continuous Service Improvement (CSI) process by using methods from quality management to learn from past successes and failures to improve service reliability, service quality, SLA and customer experience, and also review/improve the Playbook for Incident Analysis and Response to manage service degradation, outages or denial of service. Participate in Networks Operation Excellence Forum to lead Continuous Improvement (CI) initiatives to reduce fault rate and trouble tickets.
• Support Network Incident/Crisis Management Team (IMT/CMT) as recovery team during Major Network Crisis (Severity Level 2 and higher)
• Implement Business Continuity Management System (BCMS) including creating Business Continuity Plans and Procedures, Risk Assessment (RA), Business Impact Analysis (BIA), conduct yearly audit for BCMS compliance and certification.
• Accountable for ensuring SSO meets Capex/Opex budget and Newton Cost Transformation objectives whilst meeting the desire Service Level Agreement (SLA) and cost optimization for Technical Support Agreement (TSA).
• Manage a cluster of maintenance projects.
• Define and lead the implementation of support services
• Able to coach Support Engineer to provide L1, L2 and L3 support to assess, classify, prioritise and diagnose issues in a timely and collaborative manner within the team
• Identify and review maintenance processes to maintain the service level
• Define, automate and improve system monitoring activities to ensure continuity of service
• Establish performance metric for service level measurement and dashboard reporting
• Maintain a good knowledge base for L1 screening prior to L2 escalation
• Coach team on best practices in root casual and defect trend analysis for continuous improvement
• Define and implement preventive measures to achieve proactive maintenance
• Manage the release management process
• Reporting to management on the operational status across the cluster of maintenance projects
• Involve in capacity management of the team resources

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers.

Require good communication skills, documentation and customer service skills

-Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the construction Services platforms

Assist Construction Manager in planning and executing building construction and renovation projects.

Plan and coordinate construction activities on daily basis.

Establish budget and schedule for construction project.

Monitor and control expenses within the established budget.

Recommend cost reduction initiatives while maintaining the quality and productivity.

Oversee invoice and payment processing in a timely fashion

Analyze construction problems and develop immediate resolutions.

Respond to customer inquiries and concerns promptly.

Generate construction progress and expense reports for management.

Attend educational workshops, trainings and conferences for professional growth.

Identify slippages or delays in constructions and adjust schedules to meet deadlines

Identify milestones and problem areas and accordingly recommend preventive actions.

Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Analyze RFI responses and monitor and process change orders.

Provide administrative assistance to Construction Manager when needed.

• Assisting the manager in organizing, planning and implementing strategy
• Coordinating retail store operations
• Ensuring store schedules and objectives are met by employees

Responsibilities

• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets and resources
• Communicate with clients and evaluate their needs
• Analyze customer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Conduct regular audits to ensure the store is functionable and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff

Requirements and skills

• Proven experience as a Retail Assistant Manager or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude

• Leading: Setting goals and objectives for the team, and motivating them to meet them
• Planning: Creating and implementing business strategies, and developing improvement plans
• Staffing: Hiring and training employees, and assisting with new employee onboarding
• Organizing: Organizing employee schedules, and ensuring compliance with company policies and procedures
• Monitoring: Monitoring and evaluating employee performance, and providing feedback
• Managing: Managing budgets and resources effectively, and handling customer inquiries
• Collaborating: Collaborating with cross-functional teams, and resolving conflicts between team members

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

We are looking for a Public Relations (PR) Manager that leads PR strategies to elevate clients' brand visibility, increase market penetration, and build trusted relationships with media and KOLs. This role involves strategizing, executing, and optimizing campaigns that leverage media and influencer networks to achieve impactful client results, while maintaining strong relationships with media and KOLs across relevant industries.

Key Responsibilities:

1. PR Strategy Development for Client Campaigns:

• Develop customized PR strategies aligned with each client’s brand positioning, business goals, and target audience.
• Identify and prioritize media channels and KOLs that resonate with clients’ target demographics.
• Design crisis communication plans and support clients with crisis response protocols.

2. KOL Engagement and Relationship Management:

• Identify, vet, and onboard KOLs and influencers relevant to clients' industries and brand values.
• Manage partnerships with KOLs, establishing clear deliverables and KPIs to maximize campaign ROI for clients.
• Foster long-term relationships with high-impact KOLs and influencers, maintaining a comprehensive agency network that clients can leverage.

3. Media Relations and Client Representation:

• Cultivate relationships with journalists, editors, and media outlets, establishing the agency as a trusted PR partner.
• Pitch story ideas and secure media coverage that aligns with clients' campaigns and core messages.
• Coordinate and lead media interviews, press briefings, and product launches, both for the agency’s brand and on behalf of clients.

4. Content Creation and PR Campaign Management:

• Oversee creation of high-quality PR materials, including press releases, articles, blog posts, and social media content tailored to each client’s brand voice.
• Conceptualize and manage integrated PR campaigns that combine traditional media with KOL-driven influencer marketing.
• Ensure cohesive messaging and branding in all client-facing materials, monitoring KOL-generated content to align with clients' brand guidelines.

5. Event Management for Client and Agency PR:

• Lead planning and execution of press conferences, brand showcases, and client events, managing end-to-end logistics.
• Facilitate client events with KOL participation to boost campaign visibility and audience engagement.
• Oversee guest lists, manage budgets, and coordinate pre- and post-event media coverage for optimal client exposure.

6. Monitoring, Analysis, and Reporting:

• Track PR performance metrics, including media coverage, audience reach, engagement rates, and KOL impact.
• Provide detailed analysis and reporting on the effectiveness of PR campaigns and KOL partnerships for each client.
• Use insights to enhance future PR and KOL engagement strategies, continuously improving client results.

7. Client Relationship and Account Management:

• Act as the primary contact for clients, presenting PR strategies, campaign progress, and post-campaign performance.
• Collaborate with internal teams, including content, social media, and marketing, to ensure cohesive campaign execution.
• Continuously update clients on PR trends, KOL opportunities, and potential new strategies for enhanced brand impact.

Qualifications:

• Bachelor’s degree in Public Relations, Communications, Marketing, or a related field.
• At least 5 years of working experience in PR
• Extensive experience in PR and influencer marketing within an agency setting, with a track record of successful client campaigns.
• Strong network of media contacts and established relationships with KOLs in various industries.
• Skilled in strategic planning, team management, and client communication in a fast-paced, multi-client environment.

Company Overview:
We are a world-leading manufacturer of automotive and industrial batteries, specializing in traction, forklift, and power backup applications. With a strong global presence, we are strategically expanding our operations in Singapore as the hub for our Asia Pacific growth.

We are seeking an experienced Sales Manager – Motive Power to lead the profitability and expansion of our Motive Power Business Unit across the Southeast Asia region.

Key Responsibilities:

• Profitability & Business Growth: Drive the profitability and growth of the Motive Power Business Unit.
• Market Strategy: Develop and execute marketing strategies to improve market penetration in South East Asia.
• Competitive Analysis: Monitor market trends and competition to formulate strategies that minimize risks.
• Channel Development: Build and manage relationships with distributors and channel partners across the region.
• Customer Relationships: Maintain strong, ongoing relationships with existing customers and distributors.
• Additional Responsibilities: Handle ad-hoc projects and other duties as required.

Requirements:

• Education: Degree or Diploma in Business, Marketing, Mechanical/Electrical Engineering, or related fields.
• Experience: At least 5 years of Sales Management experience, preferably in the material handling equipment or similar industry.
• Technical Knowledge: Strong preference for candidates with technical knowledge of Motive Power batteries.
• Proven Track Record: Demonstrated success in driving sales growth and achieving business objectives.
• Leadership Skills: Ability to lead and motivate a team towards business goals.
• Communication Skills: Excellent presentation, communication, and interpersonal skills.
• Additional Requirements:
  • Class 3 driving license and own transport.
  • Willingness to travel extensively across the region.
  • Proficiency in MS Office.

Benefits & Opportunities:

• Career Growth: Fast-track career advancement based on individual performance and results.
• Dynamic Work Environment: Be part of an established, global leader with extensive regional expansion plans.

One of the oldest nurseries in Singapore, Prince’s has 50 years’ experience in the industry. Started out humbly as a flower shop, Prince’s has evolved into a full-fledged landscape design and installation specialist. At the international front, our global connections ensure that Prince’s meets the needs of our customers. Strategic alliances with Europe, Australasia, and Asia have been a boon to our service-oriented culture.

Role duties:

• Manage and lead all channel & distribution of landscaping activities
• Develop, define, align and deliver the KPIs with Landscape Department Managers in line with business strategy
• Prepare Bill of Quantities, Cost Estimation & Budget, and Material Take off statements reconciliation statement, checking bills and estimation of man hours requirement
• Establish a robust plan, conduct and review processes with the landscaping team to ensure delivery targets are met
• Coordinate with internal departments, other project managers at sites, consultants and vendors
• Develop a solid and sustainable organization for the business to succeed
• Check material list and check drawing list & site organization chart
• Liaise with main contractor, subcontractor, supplier and proper handover to customer upon project completion
• Approve / endorse final price before sales quote to customers
• Take over the overall management of the project, including VO and WO works
• Check claims prior to submission to customers
• Provide mentorship and training to fellow employees
• Perform other related duties as required by the Manager
• Complying with any established procedures and environmental policy as provided
• Achieve department objectives and target

Candidate profile:

• Diploma/Degree in Horticulture, Arboriculture or other related fields
• Knowledge and experience in health and safety regulations
• Excellent interpersonal and communication skills
• Good team player with ability to lead and multi-task
• Good track record of projects completion
• Have a passion in landscaping and good scheduling, planning and execution skills
• Computer literacy & proactive.

We regret to inform only shortlisted candidates will be contacted. Thank you for your interest to join the Prince’s family.

Location: East (Near Bedok MRT)

Salary: $7,000 - $9,000

Key Responsibilities:

• Develop and oversee cybersecurity measures.
• Evaluate IT needs and improve systems for productivity, security, and efficiency.
• Recommend upgrades and enhancements to top management.
• Schedule and supervise IT projects (upgrades, migrations, system updates, and outages).
• Assist in managing IS team members, including performance evaluation and guidance.
• Identify IT training opportunities and develop classes for employees.

Requirements:

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• 3 years of experience in cybersecurity practices and compliance.
• Experience in security risk assessments and incident management.
• Proficiency in Microsoft technologies (Office 365, Active Directory, Exchange Service).
• Knowledge in security risk management, governance, compliance, technical vulnerability management, application security, security technologies, incident response, and security assessment.
• Relevant certifications (e.g., CISSP, CISM, CEH) are advantageous.
• Excellent project management skills and experience in budgeting, resource planning, and risk management.
• Experience in the manufacturing industry is preferred.
• Willingness to travel up to 25% of the time.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
• Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
• Providing information on details of services to new clients and their caregivers as well as family members.
• Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
• Assist with the HH team on projects on basic to moderate palliative care needs clients.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care
• Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
• Attend to feedback and queries from clients and caregivers.
• Other ad hoc duties if applicable

• At least a Diploma in Social Service, Psychology, Counseling or any other related disciplines

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Key Responsibilities:

• Assist the General Manager in planning and coordinating production schedules to meet customer demands.
• Monitor and optimize production processes to improve efficiency and reduce waste.
• Ensure compliance with FSMS, SFA regulations and environmental policies.
• Supervise and train production staff, fostering a collaborative team environment.
• Analyze production data and provide reports on performance metrics, identifying areas for improvement.
• Collaborate with maintenance teams to ensure equipment is properly maintained and operational.
• Support quality assurance initiatives and troubleshoot production issues as they arise.
• Participate in budgeting and cost management to ensure financial targets are met.
• Contribute to continuous improvement projects, employing lean manufacturing principles.
• Assist in inventory management, ensuring adequate supply levels for uninterrupted production.

Qualifications:

• Bachelor’s degree in Engineering, Manufacturing or a related field complusory.
• 3 years of experience in manufacturing or operations, with at least 1 year in a supervisory role.
• Strong knowledge of manufacturing processes, equipment, and quality control.
• Excellent leadership and communication skills, with the ability to motivate and manage a diverse team.
• Proficient in data analysis and familiar with production management software.
• Strong problem-solving skills and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge with ISO 22000, HACCP will be advantageous

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

Responsible for supporting the operation and maintenance of the M&E Services (e.g power, cooling, space and asset inventory) within the Data Center in a 24/7 mission critical environment for two sites.

• Provide leadership and guidance to teams and responsible for the performance of the team and delivery of Service Level Agreement
• Oversee the day-to-day operation and manage a team of engineers and to be on standby with 24/7 on-call emergency response and availability.
• Maintaining M&E Services infrastructure and coordinating with vendors.
• Manage and plan for MEP preventive, corrective, and predictive maintenance.
• Manage and plan for annual shutdown.
• Manage expenses and P&L.
• Prepare monthly reports and conducts meetings
• Manage contractors and projects.
• Manage client enquiries and requests.
• To obtain and maintain management system certifications, including but not limited ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, ISO 27001 Information Security Management, ISO 45001 Occupational Health and Safety Management Systems and bizSAFE Star certification within 2 years from Commencement Date.
• To review and approve maintenance master plan for planned preventive maintenance, cyclical parts replacement, major maintenance and overhaul works.
• To act as the 2nd level of escalation for ensuring that Employer's call for attendance to Incident is answered within the duration stipulated.
• To review, approve and submit Incident report with root cause analysis as stipulated under Schedule 8 within the duration stipulated.
• To review the quality of documentation submitted for raising Request For Change.
• To review, approve and submit quotations for corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• To review turnaround time and quality of corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• Perform any other adhoc duties.

Requirements:

• Minimum 8 years data center facilities experience.
• Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System, CRAH and Fire System.
• Good customer management and communication skills.
• Responsible and accountable for profit and loss of the sites.
• Work independently with minimum of supervision.
• Strong written and verbal communication skills; must communicate effectively and in a professional manner.
• Plans and tracks preventive maintenance plan, cyclical maintenance plan and other related events closely.
• Analytical and problem-solving skills.
• Good organizational skills with the ability to maintain all facility related documentation. Detailed and careful in submissions and reporting.
• Proficient in Microsoft Office.

- Degree in Computer Science/ Computer System Engineering/ Computer System & Networks/ IT informatics;

- Report to IT Manager or Technical Director;

- Conduct operation and maintenance on the existing IT web-based System, coordinate with project team and system owner for planning security testing, system bug fixes and possible system improvement or upgrading;

- IT asset / commercial software licenses tracking and setting of IT equipment for HQ and site offices;

- Work closely with third party vendor to ensure system stabilities and IT security, conduct regular preventive maintenance;

- Responsible to manage and maintain the project system including troubleshooting;

- Able to work independently as well as co-operate with project team to ensure the project is running smoothly;

- Familiar with programming language, Postgre SQL/MS SQL Database, commercial cloud system and GCC Cloud is an advantage

The Assistant Restaurant Manager is someone who is passionate about food and customer service. They are a problem solver with strong work ethic and leadership skills. The Assistant Restaurant Manager understands that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are an experienced leader with a goal to move up in the management field.

Responsibilities

· Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved.

· Effectively manage the restaurant in the absence of the Restaurant Manager.

· Manage operations with passion, integrity, and knowledge while promoting the culture and values of the company.

· Implement new company policies and procedures by developing plans and instructing staff.

· Provide direction to shift leaders, and staff to achieve restaurant goals.

· Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.

· Provide coaching and feedback to managers and staff and assess performance on and ongoing basis.

· Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

· Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.

· Consistently monitor product and labor costs to remain within goals.

· Solicit guest feedback to understand the needs and wants of customers.

· Train and coach staff on guest services principles and practices.

· Follow the restaurant policies and procedures, including those for cash handing and safety/security.

· Monitor and maintain the Micros POS System.

· Assist in new menu implementation.

· Develop and implement creative solutions to areas of improvement.

· Assist in conducting staff and daily pre-shift meetings.

· Assist in any areas of the restaurant when staffing constraints require.

· Identify employee weaknesses and retrain as necessary.

· Complete the season to the specifications outlined in your Employment Contract.

Minimum Qualifications

· Previous Experience: Prior Restaurant and Management Experience.

· Able to use touch-sensitive POS System.

· Able to lift minimum of 10 lbs.

· Able to work in a high-temperature kitchen for an extended period of time.

· Completed training in all areas of restaurant.

· Must be able to take direction and delegate responsibilities.

· Able to work in a fast paced environment.

· Able to work nights, weekends, and holidays.

Key Responsibilities

• Develop and facilitate the design and implementation of the company's strategic plan, ensuring alignment with the overall business objectives
• Partner with business heads and key stakeholders to execute cross-functional, large-scale projects and drive strategic change
• Identify strategic issues and opportunities and resolve business roadblocks arising from execution, operational and other considerations, ensuring optimal coordination and cross-functional alignment
• Develop business cases and financial models to evaluate and monitor the implementation of strategic initiatives
• Collaborate with the senior leadership team to identify and prioritise strategic initiatives, best practices and strategic development opportunities that drive long-term value creation and business growth

Pre-requisites

• Bachelor’s degree in business or related field.
• Minimum 10 years of experience in strategy, consulting, or related field
• Prior experience in both public and private sectors is preferred
• Strong strategic thinking and analytical skills
• Possess business acumen and understanding of financials
• Demonstrated success in developing and executing complex strategic initiatives involving multiple stakeholders
• Excellent interpersonal and communication skills
• Ability to build and maintain strong relationships with stakeholders at all levels
• Self-motivated and detail-oriented with good project management ability
• Able to work well in a fast-paced, fluid and dynamic environment

Information

Only shortlisted candidates will be notified.

The level of appointment will depend on the qualifications and experience of the candidate.

Reg No: 96C4864

EA License No: R22110839 PHANG SOON SIANG, ALOYSIUS

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

* Responsible for the entire project site allocated including profitability;

* Planning and scheduling of workers and site supervisor;

* Amend drafting of work done for submission to architect + M & E consultants and developers;

* Controlled and ordering of raw material;

* Monitor work done at site is in accordance to site progress schedule;

* Scheduling of workers for different task at site;

* Preparation of Risk Management report for submission before new site work is allow to start;

* Ensure daily work order before allowing workers to start work everyday;

* Attend site showround when required for new tenders;

* Make sure Site Supervisors submit monthly site progress payment claims;

* Conduct training for new workers when required;

* Monitor safety at site is in accordance to MOM regulations.

Roles & Responsibilities include:

• Develop and maintain strong relationships with key stakeholders at SAP
• Serve as IBM’s single point of contact for SAP within the assigned Geo/Territory
• Collaborate with global teams to align with the MU SAP growth plans
• Responsible for working with SAP and IBM Consulting teams to develop a strong collaboration roadmap
• Drive seller enablement to evangelize SAP offerings within the IBM Consulting community and also within SAP
• Drive joint GTM (go-to-market) campaigns, workshops to support pipeline and growth
• Develop and execute growth initiatives by closely working with the SAP BDEs CAI, CE, Delivery Executives and other cross-brands team
• Participate in developing and pursuit strategy and teaming approach with SAP and IBM Consulting account teams
• Leverage available funding and investments to accelerate sales cycles, and sales led marketing events
• Work with IBM and SAP teams to build public references, case studies
• Effectively manage multiple SAP C-level and LOB relationships simultaneously
• Exhibit thought leadership in IBM and SAP conversations to develop long term opportunities
• Independently lead the first discussion and qualify the deal
• Collaborate internally with industry Lead Account Partners to establish client relationships and identify new and add-on opportunities
• Build and manage a pipeline of opportunities and drive GTM strategies and collaborative sales initiatives that aligned with our key solutions and offerings
• Use your SAP knowledge to shape deals and offerings to maximise sales
• Work with the IBM and SAP teams to build the right license matrix for the client
• Facilitate training programs for IBM SAP Consultant to stay up to date on SAP technologies and methodologies.
• Organize joint Webinars, events to showcases IBM Industry Solutions

Success is measured by the following business metrics:

• Manage the IBM SAP Alliance for the Geo Territory
• Quarterly signing/booking targets for the SAP business
• Develop external case studies
• Contribute to relationship growth, engagement and collaboration
• Increased qualified pipeline build for SAP services
• Win rates

A typical candidate has:

• Prior experience in Sales and/or Business Development, specifically experience in managing alliances with leading vendors
• Ability to support & drive deal strategy and to help progress opportunities forward with SAP
• Proven leadership capabilities and ability to navigate multiple business units in a matrix organization within IBM and SAP
• Strong experience in business development and sales of consulting services within SAP
• Experience with large-scale, multi-year digital transformation engagements
• Demonstrated progressive business experience (preferably a blend of business and IT management consulting)
• Independently lead the first discussion and qualify the deal
• Well versed with SAP new technologies; S4 HANA, IBP, BPC, EHS, Hybris, SAC, Signavio, BTP
• Analytical skills to evaluate market trends and adapt strategies
• Speak business language instead of Technical; covering at least 2 sectors
• Well connected with SAP (Sales, Pre-sales and management) team and the market for us to get leads
• Effective communication and presentation skillswith the ability to manage relationships with both internal and external stakeholders including at Executive level
• Well organized & a team player
  

Responsibilities:

· Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.

· Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.

• Oversee the production of content for newsletters, social media platforms, and press releases.

· Provide crisis communication support and act as a media liaison when necessary.

· Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.

• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.

· Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.

· Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

· Proven experience in corporate communications, media relations, and content management.

• Proven track record of managing and developing teams to achieve high performance.

· Excellent content writing and communication skills.

• Proficiency in social media management, corporate content administration, and newsletter production.

· Proficiency in crisis communication strategies and public relations best practices.

· Ability to think strategically while focusing on day-to-day operations and results.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).

· Adapt to working in a fast-paced environment and changing communication needs.

Location: Singapore/Chinatown/Outram Park

We are seeking an experienced Client Project Manager to lead and deliver infrastructure build, refresh, or network-related projects. The ideal candidate will collaborate with stakeholders to ensure successful project execution and seamless transitions to operations, whether internal or within the client’s environment.

Key Responsibilities:

• Manage client-facing projects from initiation to final implementation within the SI industry.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Coordinate across cross-functional teams to ensure timely and quality delivery.
• Lead project reviews, report on progress, and address risks or challenges.
• Oversee smooth handover of projects to operational teams, ensuring readiness for ongoing support.
• Develop and maintain comprehensive project documentation and deliverables.

Requirements:

• 3–5 years of experience in project management, ideally in the Systems Integration or IT infrastructure domain.
• Proven ability to manage infrastructure build, refresh, or network-focused projects.
• Strong stakeholder management, communication, and organizational skills.
• Familiarity with project handovers to operations is advantageous.
• PMP certification or equivalent is preferred.
• Must be a Singaporean due to project requirements.