Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

(EAST REGION) - UBI

Highlights:

• Fully hunter role
• More focus on sea freight
• Dont need lead team

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager/Business Development Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Responsibilities:

• Prospect new customer relationships and manage existing portfolio
• Usual duties of a RM include account opening, credit proposal/reviews, KYC and review, security documentation, system handling, post lending management cross-selling, document management, etc
• Provide customers with the full range of financial products and services tailored to their needs
• Design and structure financial solutions for the customers and provide specialist opinion for corporate banking commodity customers from a product manager perspective
• Other jobs as assigned by the lilne manager

Job Requirements:

• Degree in Business, Finance Studies and/or related fields
• Prior experience in a similar context will be an added advantage
• Sound communication and cooperation skills
• Able to communicate both verbally and written in Chinese and English so as to communicate with our Chinese-speaking customers and HQ.

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will act as one of the faculty liaisons at Science Dean’s Office for the Master’s programmes at the NUS Faculty of Science in response to the suite of Programmes’ rapid expansion. The dedicated person will help to ensure the smooth delivery of the sought-after self-financing programmes and ensure their service standard. By working with the Programme Managers, Programme Directors and the Deanery members at the Faculty of Science, he/she will manage the Programmes’ end-to-end administration including admission, programme management, alumni relations, and other related portfolios. Duties and responsibilities include, but are not limited to the following -

• Work closely with both internal and external stakeholders for the overall administration of the Master’s programmes throughout the student lifecycle.
• Support the MSc programme operations lead to work with departments on various administrative responsibilities, including managing applications, enrolment processes, and maintaining student records.
• Facilitate the coordination and development of programmes, prepare regular faculty-level circulars and act as the secretariat for faculty-level postgraduate executive committee.
• Gather necessary teaching feedback information and perform data analysis for the Faculty to gain insights into the programme quality.
• Help coordinate events and foster a sense of community within the faculty.
• Other ad-hoc admin duties when necessary.

Qualifications/Requirements/Other Info

• Degree from a recognized university, postgraduate degree preferred
• Programme management experience, preferably 4+ years of experience as programme coordinator and partnership development in the higher education sector
• Organizational skills
• Strong oral and written communication skills
• Networking and event management skills
• Motivated, self-starter with ability to contribute to strategic planning, and perform duties independently.

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

Responsibilities:

1. Team Leadership

• Lead, supervise, and mentor a team of air conditioning repair and maintenance technicians.
• Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

• Develop and implement efficient repair and maintenance schedules.
• Coordinate service calls, prioritize tasks, and allocate resources effectively.
• Ensure prompt response to emergency repair requests.

3. Technical Expertise

• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.
• Identify opportunities for process improvement and implement best practices.
• Provide technical guidance and support to technicians in troubleshooting and resolving complex issues.

4. Customer Satisfaction:

• Establish and maintain strong relationships with clients.
• Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

• Develop and manage the departmental budget, ensuring cost-effective operations.
• Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

• Manage and control the inventory of spare parts and equipment.
• Coordinate with suppliers to ensure the availability of required materials for repairs.
• Generate regular reports on repair and maintenance activities, including key performance indicators (KPIs).

8. Reporting:

• Provide updates to senior management on departmental performance and challenges.

Requirements:

• Possess a Singapore Class 3 license will be an added advantage.
• Minimum diploma in Electrical, Mechanical or Electronic field.
• At least 3 years of working experience in the related field; with maintenance experience in HVAC, refrigeration & M&E systems.
• Positive attitude, good interpersonal & customer-centric skills.
• Experience in air-conditioning repair & maintenance.
• Strong knowledge/experience in HVAC or ACMV systems for residential or commercial sectors.
• Ability to work independently and collaboratively in a team.
• No experience is also welcome to join as apprentice.

Working Location:

Sungei Kadut

• Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all server hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

• Responsible for Level 2 & 2 IT Infrastructure support, and all aspects of servers, network equipment, backup, network equipment, UPS, servers room equipment and other peripherals which includes implementation, patching, installation, and configuration.
• Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
• Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
• Document, track, and monitor issues in timely manner.
• Support and maintain end users account information including rights, security and systems groups.
• Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
• Manage and update all IT assets records periodically.
• Maintaining and supporting hardware, software, and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of server hardware and software.
• Conduct periodic maintenance, audit and compliance for servers, UPS, and network equipment.
• Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
• Ensuring computer and information security by implementing relevant procedures and standards.
• Periodic update all servers, network devices to latest security patches and firmware. Conduct regular or quarterly servers, network, UPS audit and preventive maintenance.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Any other work assigned by Manager.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 5 years working experience in the IT industry. Should be a team player and a reliable, responsible, and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system related issues.
• Min. 2 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
• Min. 2 years hand-on experience in managing and configuration of Hyper-V, Microsoft Authenticator, SharePoint, networking and troubleshooting etc.
• Min. 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management skills.

Responsibilities:

• To support Japanese expatriates with their smooth relocation process including visa support, setting up bank accounts, housing/service apartments etc.
• Conduct onboarding and offboarding orientation.
• Support Japanese expatriates with their employee benefits arrangements such as children education allowances, medical expenses, housing allowance and memberships etc.
• Arrange billing with Tokyo HQ including JAS fees, trainee fees etc.
• Manage golf sets and corporate golf memberships maintenance including application, transfers and cancellation for subsidiary companies.
• Update and maintain HR-related data such as headcounts report, mailing list, organization charts, contact lists etc.
• Research and report on housing rental trends for negotiation of allowances review with Tokyo HQ.
• Maintain relationships and negotiate corporate rates with service apartment vendors.
• To support VIP visits, organize meetings and gatherings for Japanese expatriates.
• Organize crisis management simulations exercise including for subsidiary companies.
• Manage the documentations for corporate ACRA filing and update.
• Stand-in as Personal Assistant for General Manager (GM)/Acting GM in case of secretary absence.
• Any other ad-hoc administrative tasks to be assigned.

Requirements:
[Must]

• Min 3-6 years of relevant experience handling Japanese expatriate onboarding/offboarding
• Proficiency in Japanese (JLPT N1 level) to communicate effectively through phone calls, emails and/or meetings with Tokyo HQ, as well as both local and expatriate staff in the branch offices and subsidiary companies

[Advantage]

• Prior experience handling work pass applications
• Proficient in MS Office applications and accounting systems such as SAP
• Previous experience in a Japanese company and/or familiar with Japanese corporate culture
  
  
  We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  
  EA Personnel Name: Ochi Madoka
  EA Personnel Registration Number: R24125474
  EA License No.: 07C5771

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Job Summary:

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Wealth Planning Manager (Insurance / Banking products)

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Basic salary + high commisions
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Hybrid arrangements - flexible work
• Medical benefits
• Internal mobility options

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic
• Interested in financial planning or wealth management.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

Job Responsibilities:

• Strategic Leadership: Design and implement innovative customer experience strategies that align with company’s core values, while setting new benchmarks for retail excellence.
• Team Leadership & Development: Lead the Customer Experience Centre, inspiring a culture of high performance, collaboration, and accountability.
• Customer Journey Optimization: Continuously map and enhance the customer journey to ensure seamless, exceptional service at every touchpoint.
• Complaint & Issue Resolution: Manage the resolution of customer complaints and quality-related issues, implementing proactive solutions to foster satisfaction and brand loyalty.
• Data-Driven Insights: Leverage customer feedback and market data to identify trends, assess performance, and drive actionable improvements across all service channels.
• Training & Coaching: Develop and deliver ongoing training programs to ensure staff maintain the highest standards of service and performance.
• Cross-Department Collaboration: Partner with Sales, Aftersales, and Marketing teams to ensure alignment and deliver a cohesive and exceptional brand experience.
• Retail Standards Excellence: Establish and uphold retail standards that reflect company’s premium brand values, ensuring a consistent and exceptional experience in the showroom and customer interactions.
• Showroom Environment: Create an inviting and compelling retail atmosphere that enhances customer engagement and drives retention.

Job Requirements:

• Degree in Business, Communication, or any related field.
• Minimum 5 years of experience in customer experience or service management, ideally within the automotive industry.
• Proven experience leading teams and driving improvements in customer service and operational performance.
• Good strategic and analytical skills with experience in data-driven decision-making.
• Excellent communication and interpersonal abilities, capable of engaging effectively with stakeholders at all levels.
• In-depth knowledge of customer behaviour, service excellence, and retail standards.
• Proficient in customer relationship management (CRM) systems and Microsoft Office Suite.

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

about the company

Our client is a reputable Full Bank with strong footprints in Asia Pacific and connectivity to global banking. Their corporate banking divisions serve clients across all industries, this approved headcount will be part of an esteemed team handling global large TMT corporates.

about the job

• Develop corporate and investment banking opportunities in the TMT sectors
• Origination and execute transactions across product products such as Project/ Structured Finance, DCM, ECM M&A, cash management etc
• Preparing credit proposals, financial modelling, cash flow projections and analysing financials

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor Degree in Accountancy, Business, Finance, Economics or related discipline
• 4+ years of relevant corporate banking experience, with exposure to bilateral, syndicated loans, trade finance, debt capital markets, financial markets, M&A etc OR
• Credit Analysts with 5 years of experience in corporate banking portfolios with knowledge and keen interest in the TMT sector
• Sound knowledge in credit analysis skills

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg.

(EA: 94C3609/ R22110790)

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

YOUR ROLE AND RESPONSIBILITIES:

1. Relationship Management:

· Build and maintain strong relationships with clients, understanding their evolving needs.

· Provide exceptional customer service and support to retain clients and build long-term partnerships.

2. Needs Assessment and Analysis:

· Conduct thorough assessments to understand client’s specific needs and objectives.

· Analyze the existing employee benefits programs and identify areas for improvement on renewal.

· Help clients manage and control the costs of their benefits.

· Provide strategies for cost containment.

3. Market Research and Plan Design:

· Identify the insurance market to find best available plans and carriers.

· Design customised employee benefits plans that align with client’s goals and budget.

· Present multiple options and explaining the benefits and drawbacks of each.

4. Negotiation:

· Negotiate with insurance carriers to secure the best rates and terms for the client.

· Leverage industry knowledge and relationships to obtain favourable terms for clients.

5. Employee Communication and Education:

· Conduct in-person or online sessions to brief employees on their benefits.

· Provide on-going support to answer employee/HR questions and resolve issues

6. Claims Management:

· Assist in claim escalations from HR or employees

· Act as a liaison between employee and insurance carriers to resolve claims issues, if applicable

7. Renewals:

· Review performance of the insurance plans to ensure they continue to meet client’s needs.

· Recommend changes to the plans based on feedback from client and/or industry trends.

· Conduct remarketing exercise to compare the terms against existing insurance carrier.

· Provide claim analysis report to inform clients the claim trends of employees

OUR IDEAL CANDIDATE WILL BE:

· Excellent report writing skills

· Good team spirit

· Resilient and able to meet deadlines

· Able to build relationship across all levels

· Minimum 5 years of relevant experience in a similar capacity

· A recognized degree in any discipline and/or professional insurance qualifications

· Good working knowledge of employee benefits products

· Good communication and interpersonal skills

· Strong verbal and written English (Effective bilingual in Mandarin will be bonus)

YOUR BENEFITS AND SALARY:

· Commensurate with qualification and experience

· Working in a collaborative environment with excellent learning opportunities

If you think we are the right fit for you and you are the talent we should be grooming, please send in your CV (include notice period, last drawn salary, any AWS entitlement) to impress us. We will call you for an interview.

Job Order: 766163

Job Responsibilities:

• Drives the day-to-day sales operation for brick & mortar channel including Mass Merchandiser, Independent Dealer, Wholesaler.
• Leadership role to lead the distribution team towards achievement of set KPIs including dealer sell out, market inventory control, channel profitability, stock aging, AR and AP.
• Effective management of distribution budget to derive ROI and set objective.
• Close collaboration with internal and external stakeholders.
• Initiates change and improvement to enhance operational efficiency.
• In-dept analytics to business profile by channel and product to deliver profit.
• Any other ad-hoc duties assigned

Requirements :
[Must]

• Min 4 years of sales experience in a leadership role.
• Experienced in local (Singapore) consumer electronic operation / Company
• Leadership role in managing and providing strategic direction to sales team
• Proficient in MS Excel and PowerPoint
• Good business acumen and analytical mind.
• Knowledge in Business Accounting P&L.
• Team player with strong analytical, communication and presentation skills.
• Objective oriented, self starter and resourceful. Think out-of-the box and initiates change.

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Job Descriptions

Ensure the smooth operations of the restaurant on a day-to-day basis

• To build the outlet operations, sales, and business results of the assigned department
• Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed
• Checking stock levels and ordering supplies
• Responding to customer complaints
• Recruiting, training and motivating staff
• Ensuring that all employees adhere to the company’s uniform standards
• Great communication between internal departments and external customers
• Any other duties assigned by Department Manager

Job Requirements

Guest oriented and service focus

• No experience required as training would be provided

Benefits

• Great Career Progression
• Exposure and knowledge

Working Hours

• 6 days 60 hrs
• After probation 5 days 55 hours

• Position: Compliance & Trust Executive Assistance To Manager
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore.
• Ideal candidate from trust consultancy firm or compliance related industry.
• Preferred working experience as compliance specialist or trust administrator.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Details:

• Salary: Up to $7,000/month with Variable Bonus
• Industry: Automotive
• Location: Redhill

Overview
We are seeking an innovative and strategic Call Centre Manager to lead customer experience initiatives and maintain exceptional retail standards. This role is pivotal in enhancing customer satisfaction, managing the Customer Experience Call Centre, and ensuring seamless collaboration with Sales, Aftersales, and Marketing teams.

The ideal candidate will be customer-focused, data-driven, and passionate about delivering world-class service while fostering a customer-centric culture.

Key Responsibilities

• Develop and implement innovative customer experience strategies to enhance satisfaction and loyalty
• Lead and inspire the Customer Experience Call Centre team, fostering a culture of accountability and excellence
• Continuously improve the customer journey by identifying and addressing touchpoints for enhanced service delivery
• Oversee the resolution of customer complaints and quality-related issues to ensure timely and satisfactory outcomes
• Analyze customer feedback and performance data to identify trends and develop actionable strategies
• Train and develop staff to uphold high service standards and maintain a professional customer approach
• Partner with Sales, Aftersales, and Marketing teams to ensure a consistent and seamless brand experience
• Define, maintain, and communicate retail standards to reflect the brand's quality and sophistication in customer interactions
• Ensure a visually compelling and customer-friendly retail environment

Requirements

• Bachelor’s degree in Business, Communications, or a related field
• At least 5 years of experience in Customer Experience or Service Management, preferably within the automotive or related industries
• Proven leadership experience in managing teams and improving customer service performance
• Strong strategic thinking and analytical skills

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Position: Kitchen Manager

Halal, Sichuan hotpot and BBQ dining experience in Singapore.

• Working Hour : 6 days , 8hour per day
• Salary : $3000- $3500
• Location : Kinex Mall

Responsibilities:

• Assist the Cook with the preparation of meal ingredients
• Stir and heat soups and sauces
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Organize and store food supplies properly in kitchen, cold room and storeroom
• Any other ad-hoc duties as assigned by the Company

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Company

Our client, in the Technology consulting industry, is seeking an experienced Assistant HR Manager with a specialization in Technology sector, to oversee all aspects of human resources practices and processes.

The Role
The ideal candidate for this role should possess a high level of expertise in HR, will exhibit strong decision-making skills along with a deep understanding of hiring within a technology-driven environment and responsibilities include

• Supervise the HR department in overseeing all encompassing HR functions
• Initiate enhancements to HR operations and infrastructure, ensuring precision, adherence to regulations, and productivity
• Evaluate and enforce required modifications to the payroll system, such as system transition
• Examine and refresh company policies and employee guidelines to ensure they are up-to-date and follow labor laws and industry standards
• Collaborate with pertinent stakeholders to manage pay packages for newcomers or internal transferees
• Manage payroll operations to ensure on-time and accurate salary disbursement
• Oversee the handling of HR-related documents including employment agreements, role modifications, and contract terminations
• Handle conflict management, disciplinary actions, and complaint procedures
• Work closely with leaders to implement effective strategies for employee retention
• Plan, organise, and conduct company-wide events aiming towards a positive, cohesive work environment
• Head the yearly performance evaluation practice
• Coordinate with insurance providers or brokers to manage the purchase and renewal of group general and medical insurance
• Investigate trends in salaries and rewards to ensure a competitive and fair system
• Summarize and verify regional payroll data
• Act as the point of contact for any additional miscellaneous projects as needed.

Your Profile

You should have a degree in HR or Business or any related discipline, relevant HR certifications such as IHRP will be advantageous. You bring along 7 years’ experience in a similar capacity. You are people-oriented, and results driven, possess the competency to build and manage interpersonal relationships at all levels, have an in depth knowledge of the labour law and HR best practices.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072021, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Title

Client Partner/Business Development Manager

Occupation

BUSINESS DEVELOPMENT MANAGER

Job Description & Requirements

Ready for something different? Wilbury Stratton is a fun, lively, fast-paced talent research consultancy with offices in London, Brighton, Singapore, New York and Kuala Lumpur. You’re a professional who’s passionate about helping the world’s largest organisations solve their biggest problem - talent.

You’ll be a great fit if:

• You enjoy a start-up feel with an established company and the opportunity to work with big name FTSE 100 clients
• You’re great at generating business through your existing networks, leveraging current relationships and developing new business
• You’re looking for a role with autonomy where you can build credibility throughout departments and sub sectors with your focused area of expertise
• You have a track record of working as a trusted partner to c-suite and senior leaders including HR.
• You are a natural collaborator, building strong partnerships with internal team members to successfully deliver the best possible results to clients.
• You’re full of ideas and developing new ways to generate new business
• You devour information about how the world works and what businesses are doing to adapt and transform for the future
• You’re a self-starter capable of thriving in a fast-paced, constantly evolving environment

You’re probably:

• Degree educated
• Working inhouse in executive search/TA, leading client relationships within an executive search firm or a client/sales leader in a B2B services company
• Outgoing, sophisticated, positive and socially engaged
• Business savvy and able to quickly build rapport with others (especially your clients!)
• Highly organised, a quick learner and able to come up with creative solutions
• On a mission to rapidly accelerate your career and build a platform with a host of future opportunities

You’re probably not:

• Looking for a role that has very defined parameters and a static set of tasks
• Lacking in a sense of humour and humility

What you get:

• Excellent base salary, full benefits: pension, medical, dental etc
• Exciting, fast-paced environment with lots of socials
• Exceptional WFH policy and flexibility
• Opportunity to travel to international offices
• Industry-leading clients
• The opportunity to grow and shape the future of the company

Key Responsibilities:

• Project Planning & Execution: Assist in developing, organizing, planning, and executing renovation projects, ensuring projects are delivered on time and within budget.
• Client & Team Communication: Maintain effective communication with clients and project team members throughout the project lifecycle, ensuring that all parties are informed and aligned.
• Managing Subcontractors & Suppliers: Coordinate with subcontractors and suppliers, ensuring that work is completed to specifications, on time, and within budget. Maintain clear, concise, and respectful communication with all involved parties.
• Work Scheduling: Prepare and manage detailed work schedules for all renovation projects, ensuring timely delivery and adherence to deadlines.
• Documentation & Reporting: Prepare and maintain project documentation, including progress reports, meeting minutes, and project updates.
• Quality Control: Monitor the quality of work being performed and ensure that it meets the required standards and client expectations.
• Risk Management: Identify potential risks or challenges in the project, developing mitigation strategies and ensuring smooth project execution.

Qualifications

• Proven experience in project management, particularly in commercial renovations.
• Strong organizational and planning skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management software.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

This role is a contract Finance Manager position, focuses on managing financial operations, enhancing controls, and supporting system integration projects. Key responsibilities include improving financial processes, ensuring data quality in the general ledger, strengthening internal controls, and supporting system migrations.

Requirements

• 6+ years of finance operations experience, preferably in insurance or financial services.
• Expertise in risk management frameworks (e.g., SOX, operational risk policies).
• Strong ERP/GL system experience and communication skills.

This role offers opportunities for process improvement, cross-functional collaboration, and professional growth.