Job Description:

• Identify and troubleshoot issues in circuit boards using testing tools like oscilloscopes and multimeters.
• Perform visual inspections and utilize specialized tools to find defects or faults on the board.
• Solder and desolder components to replace damaged or malfunctioning parts.
• Use rework stations and hot air tools for efficient component removal and replacement.
• Conduct functionality tests on repaired boards to confirm they meet required standards.
• Keep comprehensive records of repair work, including fault details and resolution steps.
• Capable of adjusting PCB design to address component obsolescence.
• Keep current with new repair methods and tools.
• Engage in training sessions and workshops to advance technical skills.
• Parts teardown, re-assembly, re-certification and qualification
• Troubleshoot PCB Electronics

Requirements:

• Miniumum Diploma / Degree in Electronic/Electrical Engineering
• At least 4 years of experience in troubleshooting of PCB Re / Semiconductor Components.
• PCB repair and maintenance in a huge advantage.
• Strong diagnostic and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to work independently and in a team environment.
• Familiarity with industry standards and best practices for PCB maintenance.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Our client is a leading startup in the semiconductor field and a leader in designing ultra low-power microprocessors. The Singapore office houses the Product Development (PD) team which will be working on projects.

Staff Engineer, RTL Design

Responsibilities:

We are seeking a talented RTL Engineer to join our team in Singapore. As an RTL Engineer, you'll ensure the highest quality products by developing and implementing robust methodologies. Work alongside a talented team of engineers to deliver innovative solutions that meet the evolving needs of our customers.

Responsibilities

• Own and be responsible for pre-tape out quality for digital SOC modules on the MCU

• Explore architecture and develop micro-architecture.

• RTL development for IPs and SOCs using Verilog

• 3rd party IP identification, selection, and integration

• Collaboration with verification and FPGA teams in test plan development and debug

• Collaborate with the Physical Design team to close the design on timing and power targets

• Assist in silicon bring-up and validation;

• Run tool for quality checks (LINT, CDC, and RDC) and fix/waive the issues

Requirements

• Bachelor’s degree in Electronics Engineering, Electrical Engineering, Instrumentation & Control Engineering, or a related field, plus 5-8 years of experience.

• Possess deep and broad knowledge of current and emerging SOC design technologies.

• Have expert knowledge in designing, implementing, and troubleshooting IPs and SOC

• Demonstrate a deep understanding of customer needs and the competitive landscape.

• Ability to estimate the impact of and help plan and lead the implementations and have a positive impact on the entire output

• Can architect and guide programs across the full range of technical areas.

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

Duties and responsibilities:

1. Efficient project management which includes project scheduling, lead, and co-ordinate the whole project team which include supervisors, foreman, workers and subcontractors.

2. Liaise with client, architect, consultant, and main contractor for any site issues to ensure timely project execution. To represent the Company at site meetings and other meetings as required.

3. Responsible for site coordination workers and to make accurate, decisive, and prompt decisions relating to work matters. Feedback to management on site problems for corrective actions to be taken.

4. To ensure details in subcontracts, purchase orders are accurate and meet with the project specifications in covering the full scope of work intended and required by the main contract.

5. Propose alternative design to substitute tender design that is practical, liable, cost-saving and conforms to relevant building code of practice.

6. Source for more competitive costs in equipment and subcontractor costs to minimize project cost and capital utilization.

7. Responsible for preparation, checking and submission of shop drawings before commencement of installation works and as-built drawings upon completion. The drawings shall provide for the openings through building structures for the passage of M & E services and shall ensure conformance to regulation and clients’ requirements.

8. Submission of monthly progress claim to clients and monitoring of variation works, avoid wide differential in claim and payment amounts. To finalize project accounts and variation claims early for client’s verification and payment.

9. To monitor the progress of work on site and recommend, if appropriate, the interim payment certification to supplier/subcontractors proposed by the designated Project Engineer.

10. To access, recommend and recruit suitable subcontractors and work force to provide quality engineering services to our clients.

11. To be readily involved in tender estimation, variation quotation and costing preparation and assist the project manager in the preparation of budgetary statement.

12. Responsible for all correspondences with the clients, authorities, main-contractors, subcontractors, vendors, architects, consultants, etc.

13. To be actively involved with quality management system of the company.

14. Perform any other duties as assigned by higher management or superior.

Summary: Responsible for ensuring the stability, integrity, and efficient operation of various project’s information systems. This role includes conducting root cause analysis, supporting bid and proposal development, managing system changes, and performing system programming, configuration, testing and compliance.

1. Design, install, and maintain digital communication networks, including wireless networks. Able to configure and install network devices and services, such as routers, switches, firewalls, and load balancers.
2. Monitor network performance and fix faults. Able to identify, diagnose, and resolve technical problems related to network failure, integrity, and usage of PC hardware and software.
3. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.
4. Conduct thorough root cause analysis to identify and resolve system issues. Implement proactive measures to prevent recurrence of issues.
5. Backup and Recovery. Prepare and maintain a backup environment, ensuring automated backup processes are in place. Perform regular server backups, patch Windows and Linux systems, and maintain up-to-date antivirus software.
6. Enhance system security by hardening process, logging activities into SIEM systems, and configuring necessary network ports.
7. Patch and Anti-virus Management. Prepare the patching environment and implement a patch server for regular updates. Ensure all systems are patched in a timely manner to protect against security vulnerabilities
8. Establish and maintain system management standards and assist in the development of bids and proposals.
9. Manage system changes through an established change request process, ensuring thorough documentation and approval.
10. Analyze infrastructure requirements, design scalable and secure solutions, and align them with organizational goals.
11. Ensure systems pass VAPT by continuously monitoring, identifying, and addressing potential vulnerabilities.
12. Support Project and Pre-sales team in System wide design and implementation whenever required.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field
2. Minimum of 5 years of experience in systems engineering or a similar role
3. Excellent problem-solving and analytical skills
4. Strong communication and collaboration skills
5. Available to provide 24/7 standby support for Level 2 service for project and maintenance works
6. Relevant certifications (e.g., CISSP, CCNP, MCSE) are a plus

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• Understanding of the SDLS phrase
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

Responsibilities;
Write production code and develop applications/interfaces for Trading
Analytics.
• Co-design the architecture for Data Platform and Data Analytics, including the development of Data Lake/Warehouse, optimization of data ows, and highly automated data cleansing.
• Test and deploy algorithms, develop applications, and interfaces for various use cases in Markets area.
• Ensure that applications are properly documented, and that the implementation is in line with internal architecture guidelines and principles.
• Provide support regarding Data Analytics platform and software.
• Automate, monitor, and improve performance of quantitative models.
• Interact with stakeholders and external vendors to optimize data and software infrastructure.
• Assist Product owner with technical questions, creating reports and
implementation roadmaps, technology assessment and decisions.
• Work and collaborate with stakeholders in an Agile-based approach.

Qualications & Skills;
• Bachelor Degree in Information Technology, Computer Science,
Engineering.
• 7+ years of work experience as a Developer/Software Architect. Experience in implementing nancial software is a plus.
• Advanced knowledge of architectural design of real time Data Analytics solutions including Data Architecture, Databases, Data Lakes, Data ows, and Data transformations.

Advanced coding skills in programming languages such as Python, Scala, and Java. Previous knowledge of C++, C#, and/or Haskell would be a plus.

• Expert knowledge of Cloud Computing regarding one of Azure, Google Cloud, or AWS.

• Knowledge of Spark, Databricks, and Kafka.

• Previous knowledge of Oracle, MS-SQL, MongoDB is a plus.

• Experience with Jira, Jenkins, Git, Docker, Kubernetes, and Dash (or similar) is a plus.

• Knowledge of object-relational mapping and object-oriented databases.

• Experience with real-time analytics, OneTick and/or KDB+ is a plus.

• Knowledge of VBA, R, Matlab, Tableau, and PowerBI is a plus.

• Knowledge of Big Data, Machine Learning, and Quantitative Finance is a plus.

• Collaborative, team player, open minded, and easy to work with.
• Procient presentation skills and high attention to detail.
• Able to explain technical results to nontechnical audiences.

M & E Coordinator/Engineer

Occupation

MECHANICAL ENGINEER

Job Description & Requirements

• Check MEP drawings coordination for discrepancies with architectural & structural drawings.
• Conduct an MEP coordination meeting with all MEP trade sub-contractors.
• Liaise with relevant authorities for MEP services.
• Monitor all MEP trade sub-con on-site work and workforce according to the construction schedule.
• Co-ordination with MEP subcontractors on their work.
• Supervision of all MEP works carried out by MEP subcontractors.
• Ensure installations are carried out according to plans and check qualities of workmanship.
• Prepare drawings and detailed design documents.
• Plan all drawings request to meet the submission deadline.
• Draft plans and detailed drawings for MEP installations from sketches or notes.
• Any other duties assigned by the Management.

Requirements

• Diploma/Degree in Mechanical & Electrical Engineering or related fields.
• Minimum 3 years of relevant experience in the Construction industry.
• Proficient in Autodesk Revit or BIM software.

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job Responsibilities:

1. Apply machine learning and neural network techniques to train and develop large financial models.
2. Implement quantitative model algorithms in statistics, econometrics, machine learning, and other areas.
3. Conduct in-depth research on machine learning and reinforcement learning theories and algorithms, and apply them to real business requirements.

Qualifications:

1. Master’s degree or higher, preferably in Computer Science, Artificial Intelligence, Finance, or related fields.
2. Strong foundation in mathematics and statistics, with proficiency in machine learning and reinforcement learning algorithms.
3. Research achievements and practical experience in machine learning and reinforcement learning, with the ability to independently conduct research work.
4. Excellent coding skills, solid understanding of data structures and basic algorithms, proficient in C/C++ or Python.
5. Familiarity with financial knowledge and experience with model training algorithms like RNN, CNN is a plus.
6. Strong problem analysis and solving abilities, able to quickly understand and address complex technical issues.
7. Experience with large AI models is a plus.

We provide Products & Services to the Oil & Gas, Petrol-Chemical, Chemical, Power & Utilities Industries. We are looking to fill up the position of 'Sales & Service Engineer'.

Job Responsibilities:

A. Sales Functions:

• To visit and provide Sales support to all after-market customers in Singapore territories, and West Malaysia if required

B. Service Functions:

• Commissioning of equipment, co-ordinations of installations of equipment, troubleshooting and technical support to customers and in-house executions.
• To write technical reports after service jobs are completed.

Job Requirements:

• Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
• Salary will be commensurate based on experience and qualification
• Candidates with Sales Experience will be an advantage. Those without Sales Experience and with a good Sales attitude are to be considered.
• Candidates with Project Coordination Skills will be an advantage.
• Applicant MUST hold a valid Class 3 driving license
• Salary Package consisting of Monthly Salary & Sales Commission.
• Candidates who seek to be Professional Sales Engineers, willing to work hard and honest, will be the most suitable person to fill in this position.
• We do not provide Work Pass
• Junior and Senior position levels are available

1. Computation and prepartion of Topographic map, Boundary surveys, all co-ordinates and level
2. Duties will primarily be office related but may require occasional field work associated with all facets of surveying including topographic mapping, control surveying and construction layout.
3. Downloads and processes field data in AutoCAD, processing of 3D Scanning Data
4. Able to work independently with minimum supervision
5. Responsible for the project team drafting activities
6. Drafting As-built plan
7. Create, analyze and modify CAD drawings for engineering projects

We provide Products & Services to the Oil & Gas, Petrol-Chemical, Chemical, Power & Utilities Industries. We are looking to fill up the position of 'Sales & Service Engineer'.

Job Responsibilities:

A. Sales Functions:

• To visit and provide Sales support to all after-market customers in Singapore territories and East/West Malaysia

B. Service Functions:

• Commissioning of equipment, co-ordinations of installations of equipment, troubleshooting and technical support to customers and in-house executions.
• To write technical reports after service jobs are completed.

Job Requirements:

• Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
• Salary will be commensurate based on experience and qualification
• Candidates with Sales Experience will be an advantage. Those without Sales Experience and with a good Sales attitude are to be considered.
• Candidates with Project Coordination Skills will be an advantage.
• Applicant MUST hold a valid Class 3 driving license
• Salary Package consisting of Monthly Salary & Sales Commission.
• Candidates who seek to be Professional Sales Engineers, willing to work hard and honest, will be the most suitable person to fill in this position.
• We do not provide Work Pass
• Junior and Senior position levels are available

Work Hours: 8am to 7pm | Mon - Fri

(Staggered work hours i.e. either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / OOH Work Requirement:

ADHOC weekend and out of office hours’ activities. Participation for such activities is a requirement for this position. These activities vary from Power Down, network verifications, desk moves, etc. but are not frequent and will be made aware in advance.

Job Summary

The IT Support engineer will be working within a team structure to provide world class IT services to end client. The IT Support engineer and the Local IT team will provide a full range of IT related services onsite as well as dispatch, including the support of IT hardware and software related to PCs, laptops, Thin Clients and corporate mobile devices.

Responsibilities:

• Provide onsite hands-on technical support and insightful advice to customers
• Focus on providing customers with best-in-class support experiences
• Listen and in take all customer queries, requirements and needs with patience and empathy
• Educate & share with customers on new technology and processes to enhance technology adaption
• Provide guidance and training to customers on current technology and IT policies
• Promote self-help through the use of Knowledge Base and technology specific portals
• Provide continuous improvement on end user services offered to customers
• Manage customer expectations accordingly to enhance IT Support experience.

Duties:

• You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
• Provide customers with training and advice on client technologies and updates during service visit
• Perform IMAC activities
• Utilize Service Now to record and track all incident related to service calls
• Work with Local IT team to provide coverage for a full business day
• Provide written documentations, updates and root cause analyst on IT issues to management as needed
• Create knowledge articles for new issues discovered where there’re no existing KBs
• Provide feedback on potential issues or concerns to mitigate risks in the future

Skills Required

General:

• Communicative, friendly and reliable
• Good level of spoken and written English

Basic Technical skills:

• Microsoft Office Products
• Microsoft Operating System (currently Windows 7, 10)
• Hardware and provisioning (PC/Notebooks/Printers/Smartphones)
• Mac System
• Security knows how
• Usage of Ticketing Tools

Enhanced Technical skills:

• Structure and functionality of IT networks and the components (basic)
• Microsoft Active Directory
• Mobile Office (VPN-Solution, iOS devices)
• Virtual Desktop troubleshooting(basic)
• ITIL or process know how
• IT Security (basic)
• Installation/troubleshooting Knowledge of trading platforms (Bloomberg, Reuters) (basic)

Essential Duties and Responsibilities:

· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.

· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

· Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report submission.

· Responsible for proper spare part handling per internal procedures.

Qualifications:

· Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.

· 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

· Able to read circuit diagrams, technical manual in English.

· Excellent verbal and written communication and presentation skills with MS office proficiency.

· Self-sufficient in computer/networking skills necessary to analyse logs, summarize data.

· Able to travel both domestically and internationally on short notice.

-support contracts Manager in project tendering

-preparation of material take off within the targeted timeline

-liaise with vendors on the mateials pricing and stock availability

-site survey if required

-update of drawings and prepare variation orders if applicable

-assist in preparation of progress claims etc

-assit in procurement of materials and equipment for the projects

-site support etc.

Do you have a strong passion for writing good, maintainable and robust code? Join us and be part of the family that believes in good software design, delivering quality well tested solutions! Help establish Ufinity as the trusted partner by constantly achieving a pinnacle of excellence in our ideas, solutions and services.

Role Responsibilities:

• Provide professional technical support to the developed software program during the maintenance phase of the applications.
• Provide guidance to other Software Engineers in the team.
• Responsible for design, programming, debugging, testing, modifications, deployment, operations and maintenance of the applications.
• Ensure that the developed modules/deliverables meet expectation, quality standards and within schedule.
• Effectively documenting issues and providing regular status and progress towards project milestones.

Role Requirements:

• Must possess at least a Bachelor’s Degree, Post Graduate Diploma/ Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• 2-4 years hands on working experience with Java, J2EE, JSP, Tomcat, Apache HTTP, JavaScript, React JS MySQL and Object-Oriented analysis and design.
• Experienced in Internet technologies, application servers and databases.
• Experienced in AWS, Terraform, UNIX environments, systems setup and application deployment will be advantage.
• Experience in Angular and/or Typescript will be an advantage.
• Strong verbal and written communication skills, able to transmit information in a clear and unambiguous way.
• Problem-solving skills with high level of initiative.
• A team-player who takes ownership.
• Ability to work under pressure and meet tight deadlines.
• Ability to work individually with minimum supervision. Specific Requirements: Java, J2EE, SQL, HTML, JavaScript, ReactJS
  
  Candidates with more years of relevant working experience will be considered for a Senior Software Engineer (Operations) role.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

- prepare contracts and monthly progress claims and variation orders

- assist to handle variation orders

- read, understand and intepret contractual terms

- able to read and interpret construction drawings

- prepare reports - able to analyse and compare quotations

- attend meetings with clients and suppliers and contractors

Job Description:

• Responsible for the planning, execution and monitoring of ACMV projects according to schedule
• Manage a team of supervisors, workers and sub-contractors to ensure proper execution of works
• Fulfil required site administration
• Attend site meetings
• Carry out necessary actions to ensure smooth progression of site works
• Ensure timely submission of shop drawings, materials and as-built drawings
• Handover of site to client

Job Requirements:

• Possess the necessary knowledge in ACMV to carry out the works dutifully
• At least 2 years’ experience in ACMV or relevant field
• Able to read ACMV drawings
• Able to work in a team or independently
• Able to take initiative

Our client, a global Oil & Gas solutions company, is looking for a sales engineer to join their team:

• Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
• Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
• Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
• Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
• Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
• Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with company’s product.
• Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or company’s products, step in to troubleshoot and collaborate with team members to find solutions.
• Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements. Present new chemical treatment proposals to client. Lead the initiation and evaluation of new applications.
• Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
• Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
• Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
• Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

Responsibilities:

• A Bachelor’s degree in Chemistry, Chemical Engineering or Environmental Engineering with at least 8 years of relevant technical experience, of which, at least 2 years in account management or sales related.
• Must have a valid Class 3/3A Singapore Driver’s License
• Working knowledge of boilers, cooling towers and wastewater treatment systems is advantageous
• Experience with refinery or chemical processing is advantageous
• Curious and eagle to find out what customers’ needs and good approach to solutioning
• Effective critical thinking and problem solving skills
• Customer oriented and always ready to engage with customers
• Able to work in a refinery/chemical plant

Notice:

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Grace Teh Zi En (R24121942)

License number: 05C3451

• Review of project documentation including drawing, specifications, and schedules to ensure accuracy and completeness.
• Involved in the project planning, monitoring the project progress and schedule.
• Ensure site works are executed according to approved detail drawings, interpreted plans and requirements of relevant authorities.
• Conducted regular inspections and assessed the work performance done by all subcontractors.
• Manage project stakeholders, such as clients, design team, site team and other relevant parties and coordinate with the subcontractors.
• Ensure the site material availability and the proper material handling system by coordinating with the supplier.
• Maintenance of the daily reports, weekly reports and ordering the materials.
• Site progress and resolved technical issues with subcontractor.
• Preparation and checking of bar bending schedules and Rebar assembling works.
• Oversee the progress of work on site as to scheduled and ensure that a project runs smoothly and that all specifications had been followed according to planned schedule.

EXPERIENCE

• 2 years’ experience in construction management on the installation for mechanical & electrical turnkey projects.
• Managing direct workers and subcontractors.

QUALIFICATION

• Diploma in Electrical Electronic Engineering or Building Technology.

Reporting directly to the Global IT Infrastructure Manager you will be required to be responsible for the day to day management of all relevant ICT systems and personnel.

In this role you will manage a helpdesk service function for all internal employees dealing with server hardware, server software applications and operating systems, phones, email enquiries, application issues and not limited to issues regarding the Network and PC Operating Systems, ensuring staff are suitably trained and issues are dealt with in a prompt manner. You will also be required to provide regular reports on problem areas with specific suggestions for enhancement to benefit all users.

Job Responsibilities

• Assist with the day-to-day running of the helpdesk
• Assist in the design, selection, installation and configuration of systems, software, and infrastructure
• Provide hands-on technical 2nd/3rd line IT Support, and act as an escalation point for the helpdesk
• Responding to internal staff requests by phone/email/remote control of systems
• Creation of dynamic training materials including screenshots/videos for users
• Onboarding/Offboarding new staff on process and procedure for issue resolution
• Deploying employee systems and modifying standard images to suit growing needs
• Assist in standing up new IT infrastructure (physical or virtual)

Job Requirements

• Degree in IT, Computer Science or equivalent work experience in related fields
• Minimum 2 to 3 years of help desk or technical support experience
• Minimum 2 to 3 years of System Administration
• MS Server & O365 Qualifications (preferably administration and automation)
• Server & Networking Qualifications
• Proven experience communicating directly with technical and non-technical employees to resolve their issues efficiently
• Comfortable in sharing knowledge through verbal or written instructions
• Ability to put people at ease while working in a fast-paced work environment
• Ability to identify patterns in issues that can be used to create FAQs for easy user understanding
• Experience with Version Control Systems to support system management
• Advanced Experience with Microsoft Windows operating Systems (Desktop and Servers), O365 & Azure
• Experienced with virtualised computing infrastructure and private clouds
• Knowledge of Networking – TCP/IP Networks, VPNs, Firewalls(Cisco), Switches (Cisco), SDWAN
• Experience of Systems Security and Data Protection
• Wi-Fi AP configuration and maintenance (Cisco)
• Understanding backup job reports and carry out troubleshooting