Responsibilities:

· Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.

· Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation. To be the main operator of robotics on site for the projects.

· Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.

· Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.

· Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary.

· Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.

· Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.

· Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

· Report daily progress of each project.

Requirements

· Bachelor’s Degree in Engineering under Robotics, Computer Engineering, Electrical or Electronics Engineering

· Open-minded individual who seeks mutual growth with the company

· Self-motivated and proactive personality

· Reliable individual who can work with integrity and good interpersonal relationship

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

· Work with SoC Integration and SoC Timing on power structure optimization

· Work on UPF development to support different stages of implementation flow and SoC verification

· Work on power structure, eg. Isolation of power domains, level-shifter crossing voltage domains

· Conduct power structure check at different implementation stages.

· Support back-end implementation on power structure and optimization.

JOB REQUIREMENTS

· Bachelor’s or Master’s Degree in Electronic Engineering with ASIC design experience.

· Familiar with ASIC design flow

· Experience in UPF development and power check.

· Good understanding of Power structure.

· Familiar with UNIX/ Linux environment and scripting

· Good communication and interpersonal skills

· Strong analytical and problem-solving skills

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Senior/ Mechanical Design Engineer

• Basic $3500-$5000 + AWS + VB
• Mon - Fri @ 8.30am-5.30pm
• Location: Ang Mo Kio

Responsibilities

1. Design standardization.
2. Costing and project management.
3. Conceptualize and design machines and modules.
4. Implement design for manufacturing (DFM), design for assembly (DFA), and Concurrent engineering principles.
5. Design pneumatic/hydraulic circuits.
6. Create detailed fabrication drawings, assembly drawings, and layout drawings.
7. Select and size standard components available off the shelf.
8. Undertake new product development or participate in sustaining engineering/Continuous Improvement Programs (CIPs).

Requirements

• Bachelor/ Master of Engineering with minimum 5 years relevant experience
• 3D solid Modeling, preferably Pro-E (others like Solid Edge, Auto Inventor, Mechanical Desktop, Solid Designer are also acceptable).
• Strong project management skills
• Good track record in:
• Ultra High Precision machine design
• High Speed Pick and Place mechanism design
• Structural, kinematics and dynamic analysis and FEA simulation
• Geometrical tolerance and dimensional analysis (e.g. stack up error)
• Engineering material selection
• Design troubleshooting
• Application of analysis tools like FMEA, DOE3-4

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Kam Shwu Min | EA Personnel No.: R22111811

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).

• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Are you ready to kickstart your career with a company that values and invests in its talent? Join Bosch as a Technical Sales Engineer under the Graduate Specialist Program (GSP).

The Bosch GSP (short for Graduate Specialist Program), is an exclusive program which develops highly qualified young professionals to assume specialist responsibility, pathing them for corporate success. During this 18-months program you will engage in diverse training opportunities and be enrolled in an established mentoring system with our experienced leaders.

You will be part of the diverse talented team in shaping the Industry 4.0 landscape of Bosch Rexroth ASEAN & Oceania. Together with the team, you drive the digital transformation of a conventional business and deliver high performance solutions to our customers.

Job Description:

• To develop compelling technical sales proposals tailored to meet customers' hydraulic project, product, and service requirements.
• Conduct pre-sales activities, analyze customer's technical needs, and suggest innovative solutions.
• Collaborate with project and service teams during post-sales activities to ensure seamless project execution and commissioning.
• Able to work independently with limited supervision, demonstrating a keen awareness of the dependencies within the organization
• Strike a good balance between technical proficiency and sales acumen,
• Manage existing customer and develop new potential opportunities through building and promoting strong, long-lasting customer relationships by understanding their needs
• Develop new potential opportunities and stay updated on industry trends

• Supervises site installations, ensuring that installations are on-time and complete, following to the installation schedule, work plan, estimated dealer cost and man-hours
• Works with crews to ensure that paperwork is timely and accurate; that all hours and actions are well documented according to company procedures
• Reviews site installations to ensure the highest quality workmanship; that product is assembled per plan and is leveled, aligned, cleaned and completely detailed
• Ensures that material is handled with care and that customer’s property is protected and undamaged
• Trains crews to have a responsible and technically adept interface with main/sub-contractors, electricians, safety officer, etc.
• Ensures that installations and all service work is closed out in a timely manner; that punch list resolution is followed up and finished to each customer’s satisfaction
• Visits site installations on a regular and daily basis, interfacing with leads and installation personnel, customers, and customer third parties, monitoring the progress and quality of the work being done by the installation staff
• Problem solving during installation

Visa is looking for a dynamic individual to join our team as a Staff Software Engineer (Devops/SRE.RE/ Tools Automation). As a member of the Release Automation team in our Singapore office, the Engineer will be working on the nextgen tool development which will result in more frequent/independent/on-demand releases from commit to production. The team maintains the tools and owns related processes to ensure high quality of delivery standards.

The Staff Software Engineer will be working primarily on Java(API), Python(Scripting), Angular/react.js (UI Applications) integrating with many other technologies like Hadoop, Kafka, Configuration tools and several inbuilt visa utilities and overall help to reduce release time to production and strengthen Site Reliability Engineering tools.

The Staff Software Engineer will establish working relationships with one or more teams, providing assistance through the development cycle for any required changes to the tools & processes required to get a product released into test and production environments.

Cross-functional team coordination and communications skills are essential.

• Design, enhance and manage tools for continuous build, automated testing and release management
• Design and implement a scalable and efficient release process  adopting best practices
• Build and maintain tools needed for automated deployment in various certification environments
• Work with the team to troubleshoot operational issues and develop tools for automation of the same

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.