We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

Position Summary:

The Workload Automation & Scheduling group is responsible for engineering and support of the Workload Automation IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Web Application Utilities. The team is responsible for all technical aspects of design and build for the Workload Automation lifecycle from project initialization, system installation, application test & build and maintenance, operational support to application and system decommissioning. This role is an Advanced SME individual contributor role responsible for identifying and resolving issues of moderate to high complexities to do with Visa’s Workload Automation Scheduling, VFT/MFT. This position is at a professional level and requires strong execution and analytical abilities to diagnose, mitigate and resolute small to highly complex events. This role works independently and receives minimal guidance providing out of the box solutioning, innovation and keeping up with the latest industry innovative workload automation processes.

RESPONSIBILITIES:

• Engineer, Design and build new application services from PD within Workload Automation Tools (BMC Control-M & Broadcom ESP)
• Excellent Problem Determination skills to ensure mitigation time is kept to a minimum in meeting SLA and uptime expectations.
• Strong experience with Agile development incorporating Workload Automation tool / Batch processing into Full CI/CD technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit, Mock frameworks. To ensure version control is followed.
• Perform installation and support for the Workload Automation platform running on Linux and Prostgress DB systems with the help of IRE and vendor’s engineers to ensure patch level are current and we’re clear of any vulnerabilities.
• Advance understanding to write and integrate into WA tools scripts for automation in the following languages as well new technologies NodeJS, MVS JCL & REXX, HTTPs API, JSON, Python, HTML, XML, Shell and JavaScript.
• Proactively work with Ops PRE, PD and or vendors to provide a resilient, flexible and fit for purpose solution around Workload Automation for Visa’s & M&A’s internal and external customer resolving issues and system problems. Gather requirements set up meeting internally as well as with our vendors to engineer solutions.
• Consulting with and supporting capacity planning efforts to ensure our tooling has the capacity to manage the workload executed via those tools.
• Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
• Ensure that all server deployment follow Visa security guidelines and report any non-compliance for the Workload Automation Platform.
• Communicate and work cordially in global team with teammate from different culture and in time zone.
• Manage workload and escalate to appropriate Engineers and manager, as needed.
• Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality. Implementing a Red Button solution as well as engineering self-service solutions.
• Work with vendors on software issues and problems as needed.
• Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Assist with the WA engineers to set up working sessions with technical leaders and users from all levels to promote the Workload Automation capabilities to ensure teams have appropriate knowledge and expertise of Visa’s Batch processing strategy.
• Act as Change Coordinator to Process, Assign and Report Enterprise tooling changes assigned to Gsched & Workload Automation working with Ops, PRE & PD groups.
• Provide guidance for Junior & peer engineers on technical knowledge and processes.
• Participate with Sr. Engineers in setting up product demo sessions with the Vendor and internal ATC’s & PD Architects

Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

The Salary Range for this position $48K to $55K Per Annum.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Descriptions:

In this role, you will join a team of six members from Sopra Steria to support one of our government project. The scope of work includes:

1. Security Risk Assessment
2. Security Policies, Standards, Guidelines, And Procedures Review
3. Security Design
4. Application Security
5. Vulnerability assessment and
6. System Security Acceptance Testing

You will be an expert in the field of Cloud Security.

Responsibilities:

• Provide expertise in cloud security and be a trusted technical advisor and solve complex cloud security & compliance challenges.
• Design and develop cloud security architectures and solutions to meet and exceed their security requirements, through deep dive discussions, strategic presentations/recommendations, and hands on implementation in Cloud environment.
• Perform risk assessment for Cloud Computing Environment and Service
• Hands on and deep knowledge of security principles.
• Experience managing customer projects to completion, working with engineering teams, sales and partners.
• Experience architecting, developing, or maintaining secure cloud solutions.

• Minimum of 3 years of experience in Cloud Security (AWS will be highly advantageous)
• Strong understanding of security frameworks
• Fluent in spoken and written English
• Ability to work closely with international team in a professional manner
• Excellent verbal and written communication skills, including ability to solve complex technical situation and explain it clearly
• Relevant certifications, such as AWS Certified Security – Specialty (SCS-C01), Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), are a plus.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24115

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Python
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Assist in the development and optimization of ETL processes using PySpark and Databricks.
• Collaborate with team members to design and implement data models and architecture in AWS.
• Maintain and monitor data pipelines to ensure data quality and reliability.
• Utilize GitHub for version control and collaboration on codebases.
• Participate in code reviews and contribute to best practices in coding and data engineering.
• Support the team in implementing CI/CD practices for data workflows.
• Document processes and workflows for data engineering tasks.

• Familiarity with AWS services (e.g., S3, Redshift, Glue) and cloud computing concepts.
• Basic knowledge of Databricks and PySpark for data processing.
• Understanding of Git and experience with GitHub for version control.
• Awareness of DevOps principles and tools (e.g., CI/CD, Docker) is a plus.
• Databricks certification is a plus.

• Design, develop, and maintain scalable data pipelines and ETL processes using Hadoop and Spark.
• Write efficient and optimized data processing jobs in Scala to transform and load data.
• Utilize SQL for querying and manipulating data across various databases.
• Collaborate with data scientists and analysts to gather requirements and deliver data solutions that meet business needs.
• Monitor and troubleshoot data processing workflows to ensure high performance and reliability.
• Implement best practices for data quality, governance, and security.
• Document data engineering processes, workflows, and architecture for team knowledge sharing.
• Stay updated on industry trends and emerging technologies to continuously improve our data strategies.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience as a Data Engineer or in a similar role.
• Strong proficiency in Hadoop ecosystem components (e.g., HDFS, Hive, Pig).
• Hands-on experience with Apache Spark for big data processing.
• Proficient in Scala programming for data transformation tasks.
• Advanced SQL skills for querying and managing large datasets.
• Experience with data modeling, data warehousing, and ETL processes.
• Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.
• Strong analytical and problem-solving skills.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:

• Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online, Teams, Viva etc.)

• Dynamics 365 including Power BI, Power Automate and Power Platform
• MS Enterprise Mobility Suite
• Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with Microsoft Entra ID, federation services)
• Other Microsoft products such as Stream, Telephony services.

• Ensure the operations process and controls are clearly documented and operationalised

• Plan, design and support Technology Refresh and migration activities for the infrastructure services.

• Ensure smooth service delivery and implementation within the business context.

• Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.

• Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.

• Propose new solutions to enhance operational efficiency and improvement of infrastructure.

• Other duties as may be delegated by the Manager or Team Lead from time to time.

• Relevant studies in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

• At least 3 - 6 years of relevant technical experience in a demanding, agile environment. Having prior managerial and leadership responsibilities is an added advantage for more senior roles.

• Proven record of successfully delivering high-impact, complex projects while managing risks.

• Able to work independently and as a good team player with analytical, management and planning skills. • Strong vendor and stakeholder management.

• Demonstrated ability to build and maintain relationships with a wide array of people at both junior and senior levels • Pro-active, dynamic and with good analytical/conceptual thinking and problem-solving skills.

• Excellent written, verbal communication, presentation, and negotiation skills.

• Agile related certification such as Certified Scrum Master is an added advantage.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

• Facilitate all software modifications and upgrades as part of the software maintenance to upkeep smooth operations of the system.
• Prepare and review SUCOs / SARs (Access request approval) before obtaining approval from customer

• Reports to O&M Manager & Assistant Manager.
• Deliver service and support to the O&M Team when requested.
• Attend to and manage all software or  hardware related errors.
• Work closely with System Administrator to resolve software and  hardware related issues.
• Diagnose and resolve technical hardware and software issues involving BHS Application, network connectivity and more.
• Gather information and determine the issue by evaluating, analyzing and isolating the details/symptoms.
• Follow standard processes and procedures.
• Identify and escalate priority issues.
• Redirect problems to appropriate resource.
• Reviews all system occurrences to prevent recurrence.
• Coordinate and follow up with  Hotline on all reported cases and communicate to the customer where necessary.
• Interact with the customer to provide and process information in response to inquiries, concerns, and requests about products and services.
• Provide guidance and training to CC room staff on all software related matters.
• Carry out training to staff and conduct practical test during off peak period.
• Coordinate with local equipment supplier/vendors (system related).
• Perform periodically review of system logs, operations report and follow up on action plans.
• Review monthly operations statistics together with the Manager.
• Provide monthly system performance analysis and generate required reports for stakeholders
• Develop and maintain installation and configuration procedures where necessary.
• Maintain operational, configuration, or other procedures where necessary.
• Schedule & deploy firmware updates & patches for equipment (Servers and Network devices) with vendors.
• Stay current with system information, changes, and updates.

We are seeking an experienced Data Engineer with a strong background in Hadoop, Spark, and SQL, specifically within the banking sector. The ideal candidate will be responsible for designing, building, and maintaining large-scale data pipelines and platforms to support critical banking applications and decision-making processes.

Key Responsibilities:

• Data Pipeline Development: Design, develop, and maintain efficient data pipelines and workflows using Hadoop and Spark frameworks to support the bank’s data processing needs.
• Data Integration & ETL: Create ETL processes to extract, transform, and load large datasets into Hadoop ecosystems from various banking systems, ensuring data consistency and accuracy.
• Database Management: Write optimized SQL queries to manage and analyze data stored across relational databases, data lakes, and cloud platforms.
• Data Processing & Analysis: Implement scalable data processing solutions to analyze large datasets, provide insights, and deliver solutions for financial services and risk management.
• Collaboration: Work closely with business analysts, data scientists, and IT teams to ensure data solutions align with banking sector needs, including compliance with regulations and reporting requirements.
• Performance Optimization: Fine-tune Hadoop and Spark applications for performance, improving throughput and reducing latency.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Strong years  experience as a Data Engineer, specifically within the banking or financial sector.
• Proficiency in Hadoop ecosystem tools (HDFS, Hive, HBase) and Spark for large-scale data processing.
• Strong experience with SQL and relational databases such as PostgreSQL, MySQL, or Oracle.
• Familiarity with cloud platforms (AWS, Azure) and containerization tools (Docker, Kubernetes) is a plus.
• Experience in data governance and compliance regulations within the financial industry.
• Excellent problem-solving and analytical skills.

• Salary: SGD 6000 - 9500
• Great Work Culture
• Includes comprehensive insurance for self and family. Includes Specialist and Dental Coverage.
• Includes Standard Annual and Sick Leave

• Undertake design for road and drainage, including long section and cross section of permanent and temporary stages
• Study and propose utility diversion for permanent and temporary stages
• Assist in developing the specifications and tender documents, cost estimates, calling tenders and tender evaluation.
• Undertake design development, prepare technical reports and supervision of roads and utilities works for infrastructure projects.
• Communicate with clients, sub consultants, approving agencies, etc, for purposes of obtaining information and approvals.

As an AI research engineer, the candidate will work on an automatic disassembly for EoL waste management. The candidate will assist in:

• Research and evaluate state-of-the-art open and closed-source LLM models and Retrieval-Augmented Generation (RAG) techniques
• Process unstructured technical documents from automotive and EV products to extract relevant text and images using multi-modal LLM
• Assist in developing and refining LLM and RAG models to improve performance, accuracy, and efficiency.
• Collaborate with the team to integrate AI models into broader systems or applications, considering scalability and deployment strategies.
• Document findings, methodologies, and outcomes, contributing to internal reports and potentially patent applications.
• Engage in team meetings and contribute to brainstorming sessions aimed at driving project success.

As a robotics research engineer, the candidate will work on developing a new testbed towards automation autonomous disassembly process in e-waste management. The candidate will assist in:

• Development of the testbed to integrate sensors, robots, conveyor belts, workbench, controllers, etc.
• Programing and integrating industrial robots to perform tasks such as pick-n-drop and execution of disassembly action.
• Development and maintenance of prototype applications based on controllers such as Raspberry Pi and Arduino
• Improving trajectory planning algorithms to ensure high throughput of operations such as pick-n-drop
• Developing automated robot trajectory planning for robotic 3D scanning and disassembly, and automated generation and execution of disassembly actions.
• Closely communicate with other teams and presentation slides

This is a global, multi-discipline team responsible for architecting and delivering secure, robust, and innovative solutions which would enable the development teams to build and deploy new applications as well as migrate selected existing applications into the public cloud.

The team works with multiple public cloud providers and are presently looking for an experienced Cloud Engineer familiar with various cloud concepts, services, and tools, preferably from multiple public cloud providers but primarily in the Cloud Identity and Access Management (CIAM) space. The candidate will be involved in multiple aspects of the team’s work, including evaluation of new cloud products and services, and integrating them into standard client cloud solutions.

• Providing IAM solutions for migrating existing or integrating new applications in the Client environment across multiple Cloud providers including but not limited to Azure and AWS
• Provide IAM services for complex, multi-tier applications that are migrating to Cloud Platforms
• Selecting appropriate IAM Cloud controls for migrating applications based on given requirements
• Working in a globally distributed team to provide innovative and robust Cloud centric solutions
• Closely working with Vendors to develop and deploy Cloud services to meet customer expectations
• Integrate, configure, document, and deploy compliant infrastructure and supporting services in the Cloud platform
• Design, Optimization and Document the Operational aspects of the Cloud platform
• Troubleshooting problems, resolving root cause, and where possible, fixing the bug(s)
• Collaborate with Risk Management to ensure necessary controls to Cloud services are deployed and tested Skills Required:
• Strong knowledge of Azure AD and related services such as Conditional access, Identity protection, Privileged identity management, etc.
• Strong knowledge of authentication with SAML, OAuth, OpenID, and Kerberos
• Experience in providing Federated Identity with solutions such as PING Federate or ADFS
• Knowledge of the Zero Trust Architecture principles
• Prior experience in providing RBAC solutions for AWS and Azure
• Experience creating technical architecture documentation
• Strong communication and written skills
• Strong scripting and automation abilities including PowerShell and/or Python

Skills Desired:

• Prior experience in the Identity space with a background in Active Directory or similar LDAP stores
• Working knowledge of Azure Active Directory Connect synchronization software or similar technology
• Prior experience using compliance assurance tooling such as Prisma Cloud
• Prior experience with products from HashiCorp such as Terraform, Vault and Consul
• Prior experience with risk control frameworks and engagements with risk and regulatory functions
• Knowledge and experience of working with CI/CD frameworks and methodologies such as automated testing (unit / integration) and release pipelines (e.g. Jenkins, GitHub Actions)
• Experience in the financial industry