#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Khmer to support customer in Cambodia.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities

The Account Executive is expected to lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure.

You are expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.

• Generate new leads through networking and prospecting, including cold calling, as well as leveraging marketing and PR activities of the company;
• Establish, manage, and maintain relationships between Qualtrics and senior executives of the client and prospect companies;
• Make sales presentations to customer and prospects at all levels and in a variety of departments (such as Customer Experience, HR and Marketing) of the Fortune 1,000 companies and other accounts within a prescribed territory. Address product uses, benefits, competitive advantages, business terms and facilitate optimal technical follow-up to close the sale;
• Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
• Interface and develop professional relationships with existing clients and prospects throughout the organisational levels;
• In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
• Coordinate and actively participate in contract negotiations;
• Act as representative of Qualtrics at industry conferences and association meetings;
• Partner with Marketing on leads from trade shows and campaigns;
• Sales process management;
• Develop and maintain in-depth knowledge of Qualtrics' solution offerings with particular focus to the measurable business outcomes our customers achieve;
• Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing;
• Meet or exceed quota expectations;
• Participate in sales planning status meetings.

Qualifications

• At least 6+ years of recent experience selling complex SaaS application software solutions to a major vertical market, particularly within the Thailand market.
• Experience selling SaaS solutions to market research, marketing and human resource departments within major companies and organisations in Thailand.
• Bachelor’s Degree
• Evidence of regular 1st line positioning & demo expertise viewed favorable.
• Experience using Salesforce.com and Mac proficiency a plus
• Strong English communication skills including written, analytical, presentation and verbal with the ability to effectively develop materials that are appropriate to the audience and evangelize key concepts and best practices

What You Should Know About This Team

Our team is a group of highly driven individuals that are intelligent, organised, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a visionary team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Please apply online at:

https://www.qualtrics.com/careers/us/en/job/5724771/Senior-Account-Executive-Thai-Speaking

Responsibilities

The Enterprise Account Executive is expected to lead all sales efforts within their assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure.

You are expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.

• Generate new leads through networking and prospecting, including cold calling, as well as leveraging marketing and PR activities of the company;
• Establish, manage, and maintain relationships between Qualtrics and senior executives of the client and prospect companies;
• Make sales presentations to customer and prospects at all levels and in a variety of departments (such as Customer Experience, HR and Marketing) of the Fortune 1,000 companies and other accounts within a prescribed territory. Address product uses, benefits, competitive advantages, business terms and facilitate optimal technical follow-up to close the sale;
• Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
• Interface and develop professional relationships with existing clients and prospects throughout the organisational levels;
• In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
• Coordinate and actively participate in contract negotiations;
• Act as representative of Qualtrics at industry conferences and association meetings;
• Partner with Marketing on leads from trade shows and campaigns;
• Sales process management;
• Develop and maintain in-depth knowledge of Qualtrics' solution offerings with particular focus to the measurable business outcomes our customers achieve;
• Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing;
• Meet or exceed quota expectations;
• Participate in sales planning status meetings.

Qualifications

• At least 10 years of recent experience selling SaaS solutions to market research/ marketing departments within Fortune 1000 companies.
• Experience of managing senior stakeholders in Marketing/ Brand / Market research departments of large companies.
• Foundation knowledge of market research industry and types of market research use cases.
• Bachelor's degree in marketing (or similar field)
• Experience using CRM, forecasting and outreach tools is a plus.
• Strong communication skills including written, analytical, presentation and verbal with the ability to effectively develop materials that are appropriate to the audience and evangelize key concepts and best practices.

What You Should Know About This Team

Our team is a group of highly driven individuals that are intelligent, organised, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a visionary team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Please apply online at: https://www.qualtrics.com/careers/us/en/job/5724730/Enterprise-Sales-executive-Market-Research-SAAS

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The Quan Shui Wet Market Online team is looking for a results-driven Operations Executive cum Driver with a friendly service disposation to support our E-Commerce operations within Singapore.

The ideal candidate for this role should have initiative, exceptional attention to detail, be open to everchanging operational challenges, possess strong problem solving skills and be willing to learn and improve.

$2300/month + up to $350 performance bonus

6 days/week (Mondays off)

0730 - 1900 daily (includ, 1 hour lunch break; day ends when deliveries end)

A/C Environment

Breakfast and Basic refreshments provided

Candidates with WSQ Food Hygiene Cert preferred

Candidates with previous packing/warehousing experience preferred

*Vehicle/Cashcard/Diesel/Parking all provided - Able to drive home

Annual bonus (up to 1 month) for Good Performers

Opportunity to be trained for Ops Manager Role

Ops Assistant (0730 - 1200)

Perform quality checks on all fresh groceries received (fruits/veg/meats)

Ensure hygienic and accurate packing of fresh groceries

Perform stocktaking and ensure sufficient supplies

Preparation of logistics for next day's work (e.g. filling ice packs)

Other ad-hoc duties

Driver (1300 - 1900)

Ensuring timely, accurate and sanitary preparation of customers’ orders

Unload and deliver (by hand) groceries to customers' doorstep

Collection of customers' grocery boxes and returning them in good condition to HQ

Clear communication with customer service team on ETA

Job Requirements

Able to start immediately

Able to read, write and understand English (bonus if Mandarin speaking as well, as bosses are Mandarin educated)

Able to stand for long hours

Able to work well in a team

Able to perform O.T. if required

Comfortable with occasionally handling meat (gloves and apron provided)

Class 3 Manual license required (min. 2 years driving experience)

Candidate must be able to use delivery planning apps like Google Maps

Comfortable to work in a fast paced environment

Physically able to carry fresh groceries of up to 10 kg

Smiley face with pleasant attitude preferred

About this role:

The Account Executive is a inside sales role responsible for direct client contract value, retention and growth through contract expansion, and the introduction of new products and services.

What you’ll do:

• Consult with C-level executive clients to develop and implement an effective, enterprise wide strategy that maximizes the value Gartner delivers
• Manage accounts with the outcome of increased customer satisfaction, retention and account growth
• Master and consistently execute Gartner’s internal sales methodology
• Demonstrate senior sales leadership through coaching, mentoring and developing junior sales account executives

What you’ll need:

• Bachelor’s degree is required; Masters or advanced degree a plus
• 3+~6 years of proven consultative sales experience, preferably in high technology (services, software or hardware)
• Ability to prospect and manage C-level and senior-level relationships within large global enterprises
• Proven experience building excellent client relationships, offering value added, insightful and strategic vision into their business
• Knowledge of the full life cycle of the sales process from prospecting to close

Who you are:

• Comfortable selling to, influencing and building trust-based, value-added relationships with senior executives
• Able to solve complex problems and successfully manage ambiguity and unexpected change
• Teachable and embracing of best practices and feedback as a means of continuous improvement

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner sales associates enjoy exceptional compensation and benefits, including:

• Competitive base salary
• Uncapped commissions
• Generous performance-based rewards, including all-expense-paid trips to exotic locations around the world.

JOB OVERVIEW:

The Go To Market Manager is pivotal in driving the market introduction of new products and services. This role demands a strategic mind capable of research, meticulous project planning, and adept at fostering cross-functional collaboration. The incumbent will be instrumental in tracking launch progress, ensuring all departments are aligned and executing against the go-to-market strategy. Overseeing sale pricing and ensuring competitive positioning in the market are also key components of this role.

RESPONSIBILITIES AND DUTIES:

• Conduct thorough market research to inform strategic planning for product launches.
• Develop and oversee detailed project plans, ensuring timely execution of go-to-market strategies.
• Facilitate cross-functional collaboration, acting as the linchpin between product marketing, sales, customer support, and other involved departments.
• Monitor and track progress against launch milestones, adjusting strategies as necessary to meet objectives.
• Oversee and adjust sale pricing to reflect market dynamics and product value proposition.
• Engage with stakeholders across the company to ensure buy-in and optimal resource allocation for launch activities.
• Collaborate closely with key teams to facilitate effective customer success and end-user training programs.
• Work in tandem with sales teams to develop and refine pricing strategies that maximize revenue and market penetration.

KEY REQUIREMENTS:

• Proven experience in product marketing or go-to-market management, with a track record of successful product launches.
• Strong project management skills with an ability to manage cross-functional teams.
• Excellent communication and stakeholder engagement abilities.
• Strategic thinker with a strong business acumen and the ability to analyze market trends.
• Experience in pricing strategy and sales enablement.
• Available for a full-time position.

ADDED ADVANTAGE:

• Passion for Esports and blockchain
• Love the start-up/SME culture
• Proven experience in collaborating with multidisciplinary teams.
• A strong understanding of the customer support ecosystem and sales cycle.
• The agility to work in a dynamic environment and adapt to evolving business needs.

Job Responsibilities

• To conduct KYC/AML screening on Financial Institutions.
• Assess and analyse new and existing counterparties in accordance with the company's KYC policy (e,g. performs adverse news, sanctions, PEP, directorship, ownership identification, screening and monitoring);
• Provide KYC risk assessments;
• Document information to create and maintain audit trails in accordance with company's KYC policy;
• Work closely with legal and compliance, operations and other teams;
• Has the ability to operate with a limited level of direct supervision;
• Can exercise independence of judgement;
• Can demonstrate particular consideration for the Company's reputation; and
• Escalating and reporting issues in a timely manner.

Job Requirements

• Diploma or Bachelors’ degree with at least 3 years’ experience in name screening area.
• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player and good working attitude
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Please find the Role details: -

Job Title: Market Data Operations Analyst

Location: Singapore

Job Type: Full time with benefits

Job Summary:

This position of a consultant is for a role of a Client Relationship Manager (CRM) within the ‘Instrument Data Management Services’ department, which services the Instruments/Product Reference Data requirements of the Client organization. This role in our Operations function, requires coordination between the Offshore and Data consumers teams within client organization to handle escalations, alongside performing data and price maintenance, data quality checks and the associated controls/checks. The data is used across the client bank to facilitate many processes and functions such as execute and book trades and settle trades, client and regulatory reporting, risk, finance etc.

Job Responsibilities:

• Handle Level 1 escalations from data consumers on completeness, timelines, and correctness of Instruments/Securities Static data.
• Responsible for performing static data analysis and update application for various Financial Products with External/Internal counterparts.
• Understanding client’s requirement for setup on various securities on system, updating various price quotes and corporate action details on application
• Performing the activities maintaining require levels of Accuracy and TATs.
• Review, edit and approve the Standard Operating Procedure documents as necessary and strictly adhere to them when handling static data requests.
• Assess the impact of system changes on operational processes and provide the sign-off accordingly
• Prepare the test cases and participate in the UAT, Regression and Go-live testing of system changes, when required.
• Exceed customer expectations and work towards building a world class operations environment

Desired Skills :-

• Commerce Graduates / MBAs with work experience in Banking / Capital Markets space handling similar roles in Securities/Instruments Reference Data domain.
• Team player with excellent verbal and written communication skill; Open for working in high pressure environment
• Expert usage of Market Data vendors viz., Bloomberg, Thomson Reuters, GMI/Sungard, Telekurs/Six FI etc.

Experience :-

• 4 to 5 years’ experience in Securities / Instruments Reference data functions like Security Master & Pricing.

About this role:

The Senior Account Executive is a inside sales role responsible for direct client contract value, retention and growth through contract expansion, and the introduction of new products and services.

What you’ll do:

• Consult with C-level executive clients to develop and implement an effective, enterprise wide strategy that maximizes the value Gartner delivers
• Manage accounts with the outcome of increased customer satisfaction, retention and account growth
• Master and consistently execute Gartner’s internal sales methodology
• Demonstrate senior sales leadership through coaching, mentoring and developing junior sales account executives

What you’ll need:

• Bachelor’s degree is required; Masters or advanced degree a plus
• 5 - 8 years of proven consultative sales experience, preferably in high technology (services, software or hardware)
• Ability to prospect and manage C-level and senior-level relationships within large global enterprises
• Proven experience building excellent client relationships, offering value added, insightful and strategic vision into their business
• Knowledge of the full life cycle of the sales process from prospecting to close

Who you are:

• Comfortable selling to, influencing and building trust-based, value-added relationships with senior executives
• Able to solve complex problems and successfully manage ambiguity and unexpected change
• Teachable and embracing of best practices and feedback as a means of continuous improvement

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner sales associates enjoy exceptional compensation and benefits, including:

• Competitive base salary
• Uncapped commissions
• Generous performance-based rewards, including all-expense-paid trips to exotic locations around the world.

About ASUS

AICS is part of ASUS, a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers. Along with an expanding range of superior gaming, content-creation and AIoT solutions, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. With a global workforce that includes more than 5,000 R&D professionals, ASUS is driven to become the world’s most admired innovative leading technology enterprise.

About AICS

The mission of ASUS Intelligent Cloud Services (AICS) is to build revolutionary healthcare solutions with natural language processing, computer vision, and big data analytics. We provide Software as a Service (SaaS) applications to accelerate the effective use of medical data and improve the efficiency of hospital operations, unleashing the power of data for precision healthcare and bringing transformative impact to the industry.

Responsibilities:

• Conduct cutting-edge research and development in CV, ASR, NLP, Machine Learning and other related fields.
• Work closely with partners and engineers to create or improve algorithm/model performance and transfer advanced technologies to products.
• Author quality and peer-reviewed publications.

Requirements:

• Ph.D. or equivalent experience in electrical engineering, computer science, or related fields, with specialization in computer vision, ASR, NLP, data mining, or machine learning.
• Proven records of publications in high-impact conferences and journals.
• Hands-on algorithm and model development using deep learning frameworks and programming languages like Python or C/C++.
• Strong written and verbal communication skills.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The Account Management team is a sales team and part of Meta’s Global Business Group.
The team is focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta advertising solutions.


Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their own business results on Meta through client-centric consultation, education, and support. Ideal candidates will have experience in pipeline management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others to achieve results.


This position is full-time and located in our Singapore Office.

RESPONSIBILITIES

• Drive revenue growth for our organization and the businesses we support through: 1. Being an expert in Meta's solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs 2. Improving performance of our clients marketing spend in a client-centric manner 3. Aligning clients KPIs with Meta solutions to drive incremental value
• Grow revenue, educate and lead strategic conversations with clients
• Demonstrate leadership and industry expertise in all matters relevant to your book of business
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail

MINIMUM QUALIFICATIONS

• At least 6+ years of experience in B2B sales, performance marketing, digital marketing/agency, consulting or related account management roles
• Ability to influence C level and build effective relationships
• Strong problem solving and quantitative analytical skills
• Manage clients whose usual business language is English

PREFERRED QUALIFICATIONS

• Knowledge of the media landscape of Australia & New Zealand is preferred. Knowledge of digital media is a bonus.
• Bachelor's degree or equivalent practical experiences

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Descriptions:

· Implement market risk management based on physical and paper trading

· Analysis P&L of paper deals and match the physical and paper deal according to hedging strategy

· Verify the daily statements of agents and calculate margin call

· Perform credit worthiness analysis and reviews for existing and new customers.

· Assess and approve credit limit requests and provide support for payment terms recommendations.

· Ensure adherence to company’s credit policy and comply with established processes.

· Prepare monthly credit and market risk reports.

· Development and implementation of credit and market risk framework and policies.

· Perform full credit analysis and provide credit and payment terms recommendation.

· Provide support for all credit and market risk analysis related functions

· Other duties assigned by superior

Job Requirements :

· Candidate must possess a Degree in related field or equivalent

· Effective team player with at least 3 years’ experience in risk analysis / control management

· Good team player and problem-resolver

· Self-motivated and be able to work under pressure and have sense of urgency

· Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume
We regret that only shortlisted candidates will be notified
Job Code: SHUL
Email Address: [email protected]
EA License: R1656128
Registration No: 01C4394
More jobs available HERE!

FACTS Global Energy (FGE), a leading global energy consultancy specializing in oil, gas/LNG, and NGL market research and analysis, is expanding its Singapore operations. The position, based in Singapore, offers an opportunity for a young, dynamic individual seeking career growth opportunities with international market exposure.

RESPONSIBILITIES:

· Become part of FGE’s global oil team and take a lead role in conducting oil market research and analysis.

· Work closely with other oil and gas experts in our international offices to provide strategic and analytical input to the research and consulting group.

· Construct and maintain databases for key oil statistics, derive key trends, and convert these observations into insightful notes.

· Prepare analytical reports in a timely, relevant, and thought-provoking manner.

· Fulfil the group's research and consulting mandate as well as participate in ad-hoc projects.

· Think creatively and do independent research as well as work with a project team.

· Develop the skills to interact with and present to clients in one-on-one meetings and seminars.

· Maintain regular contact with clients and market participants to gather market information and develop business opportunities.

REQUIREMENTS:

· Bachelor’s Degree in engineering, economics, business administration or related discipline.

· Knowledge of oil/energy markets and/or financial markets is an advantage, with 0 to 2 years of oil industry/consulting experience (fresh graduates are welcome to apply).

· Strong analytical skills with the ability to obtain pertinent information and develop effective models.

· Ability to do independent research and work with a project team.

· Excellent numeracy/written skills and comfortable working with large data sets.

· Excellent interpersonal and communication skills.

· Ability to multi-task and perform in a deadline-driven environment.

· Knowledge in fuel oil market is a plus, but not essential.

· Fluency in English is essential for this role.

Salary: Competitive. To be based on skills/experience/talent.

Who we are

FGE is an international energy consultancy specializing in world-class independent research and analysis of the energy markets. We are a team of experienced professionals with a wide range of international clients such as energy companies, financial institutions, trading houses, utilities, and governments. We offer the full suite of research and consulting services including reports and presentations, data and analytics solutions, and bespoke consulting engagements.

What awaits you

This current opportunity is to join FGE’s Gas/LNG team in Singapore. We are a team that provides leading-edge market analysis to our clients with a focus on commercial insight. As the world embarks on its decarbonization journey, it is paramount to understand energy systems in a holistic context. We apply a variety of modelling techniques and incorporate both quantitative and qualitative information to underpin our forward-looking views.

The entrepreneurial spirit of the Gas/LNG team allows for a dynamic working environment that enables the company to adapt and develop its products in line with changes within the industry. This dynamism also allows the company to provide unrivalled organic growth opportunities to candidates with a proven ability to develop and expand the business.

Team members are exposed to a wide variety of on-the-job training opportunities based on their progression and as part of FGE’s ongoing activities. Our team leverages members’ strengths and interests to keep individuals engaged while producing relevant research for our clients. There is ample room for further career development, to anchor and lead key elements of research coverage.

What role you would play within our team

The ideal candidate would be a member of the Gas/LNG team to ensure that our views and published research are timely, comprehensive, coherent, and insightful. The key deliverables include:

· Formulate timely and forward-looking views of key market developments and their impact on natural gas and LNG markets.

· Generate commercially relevant market insights and deliver them to clients via written reports and presentations.

· Develop and maintain supply and demand models to forecast gas and power balances in downstream markets.

· Source for and incorporate a variety of quantitative and qualitative data to ensure the timeliness and accuracy of FGE’s analysis.

· Support bespoke consulting engagements as well as the development of FGE’s research products and databases.

· Collaborate with FGE’s international offices and various experts to deliver a consistent and coherent view of the energy markets.

· Engage with clients to understand different perspectives and ensure that FGE’s research is relevant and insightful.

· Act as the subject matter expert on specific markets or segments of value chain and communicate key findings to the team.

Who we are looking for

We are looking for highly motivated individuals who are passionate about the energy sector and the energy transition. The ideal candidate will have experience in natural gas, LNG, or power markets. Experience in oil or commodity market analysis or trading analytics is also welcomed. The key requirements and qualifications include:

· Able to do independent research and work with a project team.

· Pro-active in suggesting research ideas and improving existing analytical tools.

· Able to distil key findings into clear visualizations and concise narratives.

· Excellent report writing and presentation skills.

· Able to multi-task and perform in a deadline-driven environment.

· Comfortable working with Microsoft Office (Word, Excel, PowerPoint, Outlook).

· Candidates must be legally entitled to work in Singapore.

· 0 to 5 years of working experience. Having a background in energy or commodity market research and analysis will be advantageous.

· Fluency in English is essential. Fluency in Mandarin or other Asian languages is a plus.

· Experience with data analytics, visualization, and automation tools is a plus (e.g., Power Query, Power BI, etc.).

· Opportunistic hires will be placed in appropriate positions according to their experience and skill sets.

Remuneration will be based on skills, talent, and relevant experience. Salary is competitive, with potential for generous bonuses. Successful candidates will have ample opportunities to develop a key role in an expanding research/consultancy business.

Please note that we are only able to process applications that include a CV. Only shortlisted candidates will be notified.

Sales Manager

• Build and manager each portfolio of the sales department by acquiring new and existing clients
• Quality control of the work of customer service manaers
• Assessment of the effectiveness of managers, preparation of proposals to improve the work quality
• Development and imprementation of tools aimed at increasing the involvement and effectiveness of the team
• Working with marketing department to search for new campaigns and lead sources
• Liaise with other departments to escalate and resolve all client issues in a timely manner
• Undertake such other duties, training and or hours of work as may be reasonably required and which are consistent with the general responsibility of this role

Requirements:

• Degree holder or equivalent
• Experience in sales, retention and marketing
• Developed leadership and organizational skills
• Proficient in speaking Korean as need to liaise with Korean counterparties

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] AND [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

• Working Days: 5 days’ work week
• Working Hours: 8:15 am–6 pm (Mon-Fri)
• Office Location: Joo Koon Crescent
• Salary Range: $2500 - $3500

Responsibilities:

• Assist project engineer design drawing & technical documentation.
• Responsible for Engineering Design & Drafting.
• Prepare & develop system P&ID and conceptual general arrangement drawings.
• Performance hydraulic calculation.

Requirements:

• Candidate must possess at least ITE/Diploma in Engineering (Mechanical/Electrical/Marine)
• Familiar with Autocad skill

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

As the Channel Sales Senior Executive, you are responsible to collaborate closely with the Channel Sales Manager to execute the channel sales strategy, conduct data analysis, and engage with channel sales partners. This pivotal role involves administering company policies and SOPs while ensuring compliance with partnership agreements.

The role requires flexibility to work within both US and Singapore time zones, with partial work-from-home arrangements during US time zones.

• Working hours : 1PM - 6PM, followed by 10PM - 1AM (At least 3 days per week)

Key Responsibilities:

• Develop and Nurture Relationships: Build a robust sales pipeline by identifying and qualifying new leads through cold calls, securing meetings, and converting prospects into channel sales partners for the company's affiliate program.
• Achieve Sales Targets: Drive sales revenue and profit margins by acquiring new channel sales partners and fostering growth from existing affiliates.
• Maintain Communication: Regularly communicate with sales partners to ensure active promotion of the company's products.
• Strategize and Execute: Plan and execute monthly sales plans, leveraging data analysis to monitor and enhance partner sales activity.
• Support Product Launches: Assist the Channel Sales Manager in implementing product launches and campaigns, including partner sales contests and new product introductions.
• Ensure Compliance: Facilitate compliance communication with sales partners and deliver weekly sales reports to the Channel Sales Manager.
• Provide Feedback: Offer valuable product feedback from sales partners to the Channel Sales Manager and Product Development team.
• Flexibility: Perform any additional duties as assigned.

Key Requirements:

• Education: Diploma or higher education qualification.
• Experience: Minimum three (3) years of sales experience with a proven track record of managing and achieving sales targets.
• Skills: Proficiency in following defined sales processes and generating new business leads through various channels including cold calls, online meetings, web inquiries, webinars, and social platforms. Exceptional written and verbal communication skills in English, with the ability to effectively engage with US-based channel sales partners. Strong analytical skills with proficiency in MS Excel for data analysis and reporting.
• Attributes: Ability to thrive in a fast-paced environment with tight deadlines, demonstrating excellent time management and prioritization skills. Familiarity with internet-based sales and digital marketing is advantageous. Experience managing a sales affiliate program is a plus.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24038
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

As the Channel Sales Senior Executive, you are responsible to collaborate closely with the Channel Sales Manager to execute the channel sales strategy, conduct data analysis, and engage with channel sales partners. This pivotal role involves administering company policies and SOPs while ensuring compliance with partnership agreements.

Key Responsibilities:

• Develop and Nurture Relationships: Build a robust sales pipeline by identifying and qualifying new leads through cold calls, securing meetings, and converting prospects into channel sales partners for the company's affiliate program.
• Achieve Sales Targets: Drive sales revenue and profit margins by acquiring new channel sales partners and fostering growth from existing affiliates.
• Maintain Communication: Regularly communicate with sales partners to ensure active promotion of the company's products.
• Strategize and Execute: Plan and execute monthly sales plans, leveraging data analysis to monitor and enhance partner sales activity.
• Support Product Launches: Assist the Channel Sales Manager in implementing product launches and campaigns, including partner sales contests and new product introductions.
• Ensure Compliance: Facilitate compliance communication with sales partners and deliver weekly sales reports to the Channel Sales Manager.
• Provide Feedback: Offer valuable product feedback from sales partners to the Channel Sales Manager and Product Development team.
• Flexibility: Perform any additional duties as assigned.

Key Requirements:

• Education: Diploma or higher education qualification.
• Experience: Minimum three (3) years of sales experience with a proven track record of managing and achieving sales targets.
• Skills: Proficiency in following defined sales processes and generating new business leads through various channels including cold calls, online meetings, web inquiries, webinars, and social platforms. Exceptional written and verbal communication skills in English, with the ability to effectively engage with US-based channel sales partners. Strong analytical skills with proficiency in MS Excel for data analysis and reporting.
• Attributes: Ability to thrive in a fast-paced environment with tight deadlines, demonstrating excellent time management and prioritization skills. Familiarity with internet-based sales and digital marketing is advantageous. Experience managing a sales affiliate program is a plus.

Additional Information:

• The role requires flexibility to work within both US and Singapore time zones, with partial work-from-home arrangements during US time zones.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24038
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Bachelor's Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Provide excellent customer experience via all relevant communication channels.
• Identify and analyse customers’ issues and provide strategic solutions to resolve their needs.
• Accurately process all required data/information using appropriate systems and tools while adhering to the company’s group data security policy and escalating emergencies to the team leader while providing solutions for improvements.
• Identify trends in customer satisfaction levels and provide appropriate improvement implementation plans.
• Collaborate with existing customer service team to provide strong after-sales services.
• Adhere to company policies and procedures closely to always uphold professionalism.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Two (2) years of work experience in the retail sales or customer service in luxury / high-end goods domain or experience in contact centre/ e-com related activities is required for this position.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems; Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, and working on weekend and public holidays if required.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.