This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Our client is a company that provides medical diagnostic devices to hospitals, clinics, and pharmacies in Malaysia and Singapore.

• Meet sales targets and support the growth of various brands and product ranges.
• Develop and maintain strong relationships with healthcare professionals in hospital settings (both restructured public and private) by offering tailored solutions based on our extensive product portfolio.
• Provide relevant education to healthcare practitioners in hospital settings (both restructured public and private) on the uses and benefits of the company’s products.
• Conduct product demonstrations, training sessions, and presentations for clients and staff.

Requirements:

• Degree in Life Sciences/Healthcare/Nursing/Biomedical Engineering or equivalent
• At least 2 years of sales, business development, or product management experience in Healthcare industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

School of Music and the Arts (SOMA) is an established 4-year EduTrust Private Education Institution in Singapore, offering music and dance programmes to both children and adults.

We are looking for skilled individuals who can provide excellent customer service to our students and parents, as well as excel in the daily administrative tasks assigned to this role.

Responsibilities:

• Provide excellent customer service to potential customers and handle all customer enquiries via phone, email, socials and walk-in,
• Create a vibrant environment and experience for current and potential students and engage them through School-related events and activities,
• Provide administrative and operational support for all student matters including enrolment, payments, student P-files, scheduling of lessons, allocation of classrooms, collation of forms, handling of feedback and results, and instructors payroll,
• Tracking and updating detailed status reports of all sales leads,
• Engage different stakeholders through liaison with parents, staff and lecturers,
• Assist in marketing and branding strategies to drive sales. Experience with web design, adobe photoshop and/or social media marketing an advantage.

Requirements:

• Preferably a minimum qualifications of a Diploma in any discipline, with minimum 2 years of customer service and/or sales experience,
• Experience in the education or customer service sectors is preferred,
• Highly-motivated, responsible, team-player, positive attitude and possess good work ethics,
• Must be able to multi-task and work in a fast-paced environment,
• Strong communication and interpersonal skills in English and Mandarin (to communicate with China parents),
• Must be willing to work a 5-day work week (Tues to Sat).

about the company
our client is a global leader in the automotive and construction equipment manufacturing industry, and we are looking for an experienced Shipping Executive to manage shipping coordination and documentations with external freight forwarding partners.

*This position is a 6-months contract, on renewable basis.


about the job

• coordinate and prepare documentations for all export shipments (invoicing, DO, COO etc.)
• track orders and ensure ensure shipment processed on time
• work with external vendors on shipment arrangements

skills and experience required

• min. 3 years of relevant shipping experiences.
• able to commence immediately or on short notice
• willing to travel to the west of Singapore

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Familiarity with Tagalog and the cultural nuances of the Philippines market is strongly preferred to support business objectives, manage client relationships effectively, and communicate with key stakeholders.
• 8+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on FSI and Public Sector business in Philippines.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Daring selling approach | consultative selling
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

The role of an Executive Search Consultant is to lead and manage Business Development activity and Key Accounts Management in your industry of specialization to achieve and exceed the budgeted gross profit and contribution to BTI Executive Search Singapore.

KEY RESPONSIBILITIES:

• Responsible for driving your verticals including but not limited to cross-selling to other business vertical within BTI Executive Search Singapore while working closely with your Practice Leader and the senior management team to achieve your individual revenue targets
• Identify new clients, build and maintain strong business relationships with new and existing key clients to bring in regular and new businesses; also, to increase our corporate presence and branding within the marketplace.
• Responsible for initiating the Company towards further expansion. To explore new business areas and markets for existing products & BTI solutions
• Provide specialist advice on your specialisation to your clients and candidates
• Participate in networking events and assignments to increase industry knowledge and presence

SKILLS & COMPETENCIES:

• Degree holder – any discipline.
• At least 2 years of executive search experience.
• Strong client partnering skill and candidate management skills
• Strong communication, interpersonal and negotiation skills.
• In-depth understanding of recruitment market
• Demonstrates high level of integrity
• Always approachable and possesses positive mindset
• Demonstrates leadership and motivation
• Entrepreneurial, with good business acumen
• Possess a macro view and able to build holistic business partnership within the Company.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.btiexecutivesearch.com I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No. 01C4394 • EA Registration No. R22104858

The HR Assistant / HR Executive under the workpass and operations team will play an active role in handling foreign work pass application for candidates under the organisation such as the submission, renewal or cancellation of workpass. In addition, he/she will also support other ad-hoc HR operational duties relating to employee engagement events, onboarding and other ad-hoc duties.

RESPONSIBILITIES

Foreign Work Pass Application

• Submission of work pass applications for candidates including supplementary passes and Letter of Consent/Certification
• Renewal of work pass/permit applications for candidates
• Cancellation of work pass/permit applications, supplementary passes and Letter Of Consent/Certification applications for candidates
• Issuance of work and supplementary passes online
• Preparation of appeal letters, other request letters with the MOM for candidates
• Preparation of MOM Monthly Giro report for submission to Finance
• Preparation of Active work pass headcount list for submission to Finance monthly
• Preparation of levy bill and levy adjustment for submission to Finance monthly
• Preparation of renewal list monthly and liaise with business leads on follow up actions
• ·Keep track of MOM card return list and send out to Ops team weekly
• Preparation of residency forms

Onboarding Briefing for New Hires

• Prepare new hire welcome pack
• Conduct briefing on new hires’ first day
• Assist with work pass issuance for foreign new hires

Other HR Administration & Events Management

• Assist in the planning and roll-out of employee engagement events (including set up of office decoration)
• Taking minutes during meetings, liaising with vendors on the event arrangement
• Coordinate with respective business units on participation headcount for events
• Prepare event messages for dissemination during company-wide events

REQUIREMENTS

• Min Diploma in Business/ Human Resource Management
• 1 - 2 years of HR related experience (Preferably in the recruitment industry)
• Able to multi-task and work within tight deadlines
• Excellent communication skills in English
• Strong interpersonal skills and able to interact with staff at all levels
• High degree of initiative and integrity
• Able to work independently with minimum supervision
• Good coordination & follow up skills
• Good planning and prioritization skills
• Ability to negotiate and solve problems to manage tough situations
• Proficient in MS Word, Excel & PowerPoint

If you feel that your profile is suitable for this position, please click on ‘APPLY NOW’ to submit your application. Kindly provide details of your availability and expected salary in your resume. All information will be kept strictly confidential and shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No. 01C4394 • EA Registration No. R22104858 (Nur Zahirah Binti Yoonus)

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

• Assist lawyers in filing and prosecutive of trade mark applications.
• Advise clients on trade mark laws and procedures, strategies and courses of actions available.
• Calculating, docketing and monitoring deadlines
• Reviewing specifications, search and examination reports
• Any other matters/ projects that the management may require assistance with from time to time

Requirements:

• Minimum Degree in any discipline
• Minimum 1 year of working experience in similar capacity
• Good command of spoken and written English
• Strong organizational, communication and interpersonal skills
• Proficient in legal documentation and Microsoft Office applications
• Analytical, organised and able to work independently and exercise initiative.
• Good work attitude and team player.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

107

We are seeking for an MEP Executive Senior QS who will be responsible for managing all aspects of cost estimation, tendering, procurement, contract administration, and cost control related to Mechanical, Electrical, and Plumbing (MEP) systems within construction projects.

This candidate shall be required to perform the following responsibilities: -

1) Cost Estimation

• Analyse project drawings, specifications, and other documentation to prepare accurate cost estimates for MEP components.

• Utilise relevant software and tools to perform quantity take-offs and cost calculations.

2) Tendering and Procurement

• Assist in the tendering process by evaluating bids from subcontractors and suppliers for MEP works.

• Negotiate contracts and agreements with subcontractors and suppliers to ensure competitive pricing and compliance with project requirements.

3) Contract Administration

• Administer contracts with subcontractors and suppliers, including reviewing terms and conditions, variations, and claims.

• Ensure that contractual obligations are fulfilled by all parties involved in MEP works.

4) Valuations and payments

• Assess the value of completed MEP works and prepare interim and final valuations for payment purposes.

• Review and verify subcontractor payment claims (including supporting documents).

5) Change management

• Manage variations and changes to the scope of MEP works, assessing their impact on project costs.

• Ensure changes are properly documented and communicated to relevant stakeholders.

6) Risk management

• Identify potential risks and uncertainties associated with MEP works and develop mitigation strategies.

• Monitor and report on risk factors that may affect project costs.

7) Reporting

• Provide regular reports to project management and stakeholders on the financial status of MEP works.

• Communicate key cost-related metrics, deviations, and forecasts to facilitate informed decision-making.

8) Final Accounts

• Prepare accurate and comprehensive final accounts for MEP works, including all variations and adjustments.

• Ensure that final accounts are agreed upon and finalized in a timely manner.

Qualifications: -

1) Diploma or Bachelor’s degree in Quantity Surveying, Engineering or a related field.

2) Minimum 8 years of experience in Quantity Surveying Consultancy Firm or Construction Firm.

3) Strong understanding of MEP systems and construction processes.

4) Excellent skills with relevant cost estimation software, AUTOCAD, Microsoft Excel, Word and PowerPoint.

5) Executive communication and negotiation abilities.

6) Strong strategic thinking and problem-solving skills.

7) Excellent interpersonal and presentation skills.

8) Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.

Product Sales Specialist - Collaboration & Cloud Communication needs to be agile. Mobile. Collective. The Collaboration portfolio makes instant communications and live meetings possible. It gives people a better way to create, share and to together through a deeply integrated set of industry leading communications tools and APIs for an unmatched collaboration experience that only the Cisco cloud can deliver. Our mission is to help customers and partners to migrate to this new collaborative platform.

Our mission is to help partner and customers to migrate to this new platform.

What You'll do

• You have the right energy, ambitious spirit, personal drive, and past success in Sales to join the Collaboration Sales Team! In this highly visible and high impact role of Cloud Sales, you will:
• Be responsible for forecasting and reporting business opportunities as well as building and maintaining your business pipeline Drive pipeline creation through multiple activities such as, targeted workshops, events, seminars, etc.
• In this highly visible role as a cloud-focused Collaboration software sales specialist role you will:
• Forecasting and reporting the business, building the pipeline for the future
• You will participate in the creation of a technical account plan and actively generate leads through customer meetings, seminars, and education.
• Conduct high-level conversations with C and VP level Executives to address business needs
• Develop a thorough understanding of customer requirements and guide them on the journey from complex on-prem collaboration to simplified cloud collaboration
• Develop and maintain business within existing accounts, lead complex sales situations and sales campaigns
• Establish a strong relationship with Cisco Account Managers and extended Team. Build and execute a joint business plan for your assigned area
• Develop and cultivate strong relationships with key customers and partners, both IT and LoBs decision makers
• Partner with other Product Sales teams to align horizontal solutions with key accounts
• Assume a leadership role utilizing fi eld experiences in developing next generation solutions both alone and with partners
• assist account teams in demo and presenting our amazing solution to customer, including ROI and value proposition

Who You'll Work With

Come help us drive video and collaborative communications in the cloud and become a part of the dynamic Collaboration Technology Group. Our team is passionate about driving simplified collaboration to the cloud and continuing to lead the market in the single best collaborative experience.

Who You Are

Do you love a challenge and want to drive technology innovation globally? Are you a thinker, a creator, a leader, a maker? Are you a quota carrying achiever who consistently delivers against your forecast and goals? Is landing a new customer and closing the big deal what you wake up for every single day? Do you want to be part of an amazing, high-energy, rapidly growing business at Cisco?

If the questions above get you excited, you have a deep sales background with strong product positioning expertise and extraordinary closing skills, and a positive, hard-working attitude, then Cisco Collaboration is where you belong.

You will have:

• A minimum of 8 years selling experience in either sales or sales engineering with a demonstration of over-achievement in demanding environments.
• Experience SaaS selling required. And exposure to video or web conferencing solutions is a plus
• Demonstrated excellence in Presentations skill with ability to build relevant, critical messaging
• Consistent track record of closed sales, client satisfaction, & team work
• Business forecasting, pipeline development skills
• Prior experience of structuring Enterprise agreements is preferred
• Familiar with APIs and workflows is preferred
• Prior experience selling cloud solutions preferred
• Proven ability to understand and interact with senior level management CXO levels
• Experienced with Strategic Account Planning and Consultative Sales
• Ability to craft collaboration solutions and to articulate business benefits of those solutions
• Excellent communication, presentation and demonstration skills is required
• Fast running self-starter with a senior approach and excellent relationship building abilities

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About the job

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

• Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

What Is An Enterprise Account Executive At Talkdesk...As an Enterprise Account Executive at Talkdesk, you will be responsible for approaching companies with 1000+ employees, that are aligned to your region.We are looking for driven, motivated and ambitious Enterprise Account Executives based in Singapore. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling. Bring your passion for customer experience and join Talkdesk on our rocketship to success!

As an Enterprise Account Executive at Talkdesk, you will...

• Target net new accounts with 1000+ employees, focussing on the Malaysian market with the potential of coverage in additional ASEAN regions
• Generate a strong pipeline to ensure extensive coverage. Resulting in consistent quota achievement
• Create excellent internal relationships; you cannot close those big deals on your own!
• Manage the complete and complex sales-cycles. Including pipeline generation and oftenpresenting to C-level executives the value of Talkdesk’s solution
• Streamline the contracts phase; Strong proposal, terms and negotiation experience isimportant
• Align with the Talkdesk sales Go-to-Market plan to develop and own accountability foryour region’s targeted prospects. Including delivering accurate forecasting and planningto Leadership
• Build partner, channel, and alliance relationships to to sell more successfully andoverachieve your quota
• Be a Talkdesk Evangelist
• Work in collaboration with internal resources to own and grow your new business pipeline
• Work with a base of active customers to upsell new productsWhat We Are Looking For...
• Located in Singapore
• Experience with the market in Malaysia
• Individuals who enjoy the challenge of Net New Logo’s
• Proven experience of being able to create self generated opportunities
• Consistent success selling software into Large Corporate and Enterprise accounts
• Experienced closing 5-7 figure multi-year contracts
• Experienced selling to C-suite, senior management and director-level individuals
• Champion builders and trusted advisors
• Ability to command the attention in a room by delivering compelling presentations
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced, dynamic startup environment

What's Next...

If this sounds like the right opportunity for you, then we’d love to hear from you! Click on ‘apply’ to this job to send us your CV and cover letter and a recruiter from our talent team will be in touch with you.

Work Environment And Physical Requirements

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

Intro:

Responsible for a portfolio of clientele which includes private and public limited companies and foreign companies in area of advisory and compliance work in relevant company legislations and regulations

Some of the things you’ll be doing:

· Ensure statutory and compliance requirements are met

· Attend board, board committee and general meetings to record the proceedings of such meetings, drafting and releasing announcements via SGXNet to the stock exchange as well as handling immigration related matters

· Responsible for onboarding of new clients, ongoing monitoring and conducting client due diligence checks

· Seeking out and maximizing ad-hoc revenue opportunities of the sub-team through interacting with the client contacts

· Actively involved beyond the surface follow up on debtor’s management of client outstanding invoices.

· Support the Manager with the current works processes of the respective sub-team and portfolio to improve upon

· To engage as relationship bridge between the client and the Compliance team on the various annual file review challenges in updating and verifying information needs as well manage the information needs optimally

· Perform other ad hoc duties as assigned

What technical skills, experience, and qualifications do you need?

· Institute of Chartered Secretaries and Administrators (ICSA) qualification or those pursuing, as well as Diploma in Business Administration/Commerce/Law with a minimum of 4 years relevant corporate secretarial experience

· Experience in handling SGX listed companies will be an advantage

· Meticulous individual with strong sense of responsibility, pro-active client servicing aptitude and basic commercial acumen

· Strong team player with positive working attitude, able to work independently and multi-task

· Good interpersonal, oral and written communication skills

· Proficiency in MS Office and knowledge of Viewpoint will be an advantage

· Strong sense of responsibility

Finance & Account Executive

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for Account Executive that is excited about the below Mission and Outcomes over the next 6-12 months.

Additional: Senior Account Executive position will be considered for candidates with the relevant experience

Mission: to build relationships with new clients and manage relationships with existing ones.

Outcomes: 

• Focused on the conversion of inbound and self-sourced leads.
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships.
• Build and adapt sales strategies to meet customer and business needs.
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones.
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship.
• Improve existing lead acquisition channels in conjunction with internal teams.
• Identify product development opportunities through customer feedback and experience.

• To do this, you will have a minimum of 2 years working with external clients, with a proven track record selling products or services (B to B preferred).
• Sales & Marketing experience essential.
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded.
• A networker by heart with outstanding verbal and written communication skills.
• A passion for technology and the local startup ecosystem.
• Inside sales experience prospecting and qualifying leads.
• Hubspot experience preferred.
• Entrepreneurial mindset.
• Always looking for ways and opportunities to improve the client experience.
• Experience or/and background in Accounting is a plus.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

A great listener: Our prospects need to feel heard and understood by you.  You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some of the great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules.  Additionally, you’ll be able to access our $1200 SGD pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work towards listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

 Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Case study

• You’ll have a ~45-60 minute chat with the Hiring Manager, where he or she will give you some real-life challenges that this role faces, and will ask for your approach to solving them.

Career deep dive 

• A ~60 minute chat with the Hiring Manager
• We’ll discuss your last couple of roles to understand your experience in more detail
• In addition, we’ll be trying to gauge where your strengths lie

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Job Responsibilities

1. Customer Engagement

· Handle customer inquiries via phone, email, and other communication channels professionally and efficiently.

· Provide accurate information and solutions for client queries regarding voucher sales and redemptions.

2. Voucher Sales and Stock Management

· Process voucher sales orders, coordinate redemptions, and manage collections.

· Oversee voucher stock management, ensuring accurate tracking and timely restocking.

· Print and prepare materials, including paper bags, envelopes, and other necessary items.

3. Delivery Coordination

· Liaise with courier vendors to arrange and schedule deliveries efficiently.

· Ensure all delivery requirements are met and address any issues promptly.

· Track and document delivery statuses to ensure customer satisfaction.

4. Administrative Support

· Perform administrative tasks, including filing, documentation, and data entry.

· Update and maintain sales reports, presentations, and relevant documents regularly.

· Ensure proper organization and accessibility of records and files.

5. Project Assistance

· Support and assist the Corporate Sales Manager in planning and executing corporate projects and initiatives.

· Coordinate with internal teams and external stakeholders as required.

6. Reporting and Analysis

· Compile and update reports, presentations, and analytics for sales performance reviews.

· Identify opportunities for process improvements and provide insights to the team.

Job Requirements

· Prior experience in B2B sales experience in related industries will be advantageous.

· No experience or fresh out of school are also welcome

· Minimum Diploma or Degree in Business Administration or equivalent

· Excellent communication (spoken and written) and interpersonal skills

· Adaptable to change and comfortable to thrive in fast pace of work

· Self-motivated and drive towards achieving higher sales target

· Proficient in MS Office Applications and some photoshop & design skills

· Available to commence within short notice would be preferred

Our client is a company that provides medical diagnostic devices to hospitals, clinics, and pharmacies in Malaysia and Singapore.

• Oversee product approval during the launch phase of products from a portfolio of leading brands.
• Work with Product Management and Global Marketing to develop launch campaigns and training materials for internal and external customers.
• Attain sales, productivity, and performance goals for the assigned portfolio in the specified territory.
• Deliver clinical guidance, training, and education to internal teams and customers.

Requirements:

• Diploma in Nursing/Physiotherapy/Occupation Therapy or equivalent
• At least 3 years of clinical experience in medicine, nursing, physiotherapy.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Quality System Associate, you will be responsible for the customer complaint handling/ management/ investigation process and provide quality oversight for the site to ensure that devices manufactured are compliant to ISO 13485, MDSAP, EU MDR, Alcon Standards and Policies, and regulatory requirement.

In this role, a typical day will include:

• Trend, analyse and monitor key performance indicators, suggest improvements, and escalate to supervisor/management as necessary.
• Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
• Complete Complaint investigation report and maintenance of complaint master list, complaint samples, SOP revision and periodic review.
• Perform Site's investigation (NCR, SAR, OOS, Complaints, etc) and Site's WI/SOP/Gap Assessment/Impact Assessment.
• Participate as site representative in the Vision Care Complaints community at Global Corporate Platform.
• Lead/Host the site Customer Complaint Review Board (CCRB) meeting in the discussion on complaint investigations and evaluation of complaints trend.
• Support internal and external audits and is responsible for audit finding closure, as required.
• Work with cross-functional teams to resolve operational quality issues.
• Perform Monthly Technical Complaint Periodic trending (all platforms).
• Performs any other duties as assigned by Supervisor according to business needs

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s in science/engineering
• 1-3 years work experience in quality field, experience in GMP environment will be highly advantageous
• Training will be provided for those without experience

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

See your impact at alcon.com/careers

工作职责:

1. 提供高效友好的客户支持，解答用户有关交易和平台使用的问题。
2. 带领团队协调解决复杂问题，确保客户需求得到妥善处理。
3. 为客户服务部提供培训，熟悉产品和服务，以便为客户提供更好的支持。
4. 记录和报告用户反馈，收集市场问题数据，帮助优化产品和服务。

工作要求:

1. 1年以上交易所客服经验，熟悉交易所产品。
2. 具有较强的沟通协调能力，能够协调内外部资源处理用户投诉。-具有较强的学习能力和适应能力，不断学习和了解行业最新动态，提供准确的信息。
3. 对Web 3、金融知识、区块链行业有浓厚兴趣，有相关经验者优先。
4. 具有团队合作精神，对工作充满热情，为人正直诚实，能承受工作压力。
5. 良好的英语口语和书面表达能力。

Responsibilities:

• Act as a media between treasury and bank line in funds arrangement and L/C document preparation, discounting, etc
• Work closely with relevant party, i.e. Traders and Shanghai Team, etc, to ensure the trading flow and process smoothly
• Handle document operation for shipments
• Promptly perform data entries into system on trade information
• Assist China colleagues on documentary submission to bank for negotiations
• Solve issues relating to clients post deal confirmation till finalization of shipment
• Support senior operation in handling sea or land logistics booking, co-ordination and payment checks.
• Perform ad-hoc tasks, and assist colleagues as and when required

Requirements:

• Diploma/Degree in relevant field
• Entry level candidates welcomed to apply
• Initiative to creatively problem solve in difficult situations
• Proficient organiser
• Proven multi-tasker
• Good team-player
• Proficient in English and Chinese (both spoken and written) to handle queries from China’s associates
• Knowledge in Microsoft Words, Excel, power-point, etc