Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

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Interested applicants are invited to apply directly at the NUS Career Portal

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We regret that only shortlisted candidates will be notified.

Job Description

This person will be working at the NUS Centre for Biomedical Ethics on the CENTRES (Clinical Ethics Network + Research Ethics Support) project. CENTRES was established in 2009 and has been funded by the Ministry of Health since its founding. CENTRES is a networking and training platform to enhance capabilities of healthcare professionals and clinical ethics committees in Singapore.

We offer a range of educational programmes targeted at members of clinical ethics committees, and more broadly healthcare professionals. These programmes are delivered fully online, hybrid (online and in-person) and fully in-person. This person will report to Dr Sumytra Menon, CENTRES Co-Director, and work closely with CBmE’s Head of Administration, Ms Connie Wu.

The main purpose of the job is for the person to provide effective administrative support to enable the CENTRES team to carry out its educational programmes and build its networks. A sliver of the administrative work will be department related.

The position is for 2 years, with the possibility of renewal if performance is satisfactory.

Responsibilities

1. Coordinates and manages the administration of our various programmatic activities. The detailed tasks include (not an exhaustive list): - engaging effectively and sensitively with partners and stakeholders
   - managing our learning management system and ensuring participant satisfaction
   - proactively ensuring website content is updated
   - managing activity registration
   - providing onsite and/or online administrative support for our in-person, online and hybrid activities
2. Maintains comprehensive and updated records of our programmatic activities including partner and participant details, teacher information, and feedback reports, and organizes it in a user-friendly and effective manner for stakeholders.
3. Coordinates the collection, compilation, and analysis of training programme data and drafts statistical and narrative reports that are user-friendly and effective for stakeholders.
4. Responsible for comprehensive and accurate quarterly financial and administrative reports right up to submission to the CENTRES Co-Director: - Maintains accurate bookkeeping and records of financial accounts on a monthly basis, and assists with financial reconciliation.
   - Processes expenditures, invoices and other financial transactions on a rolling basis.
   - Understands the terms of the grant and alerts the CENTRES Co-Director if proposed expenditures are not concordant with those terms.
   
5. Drafts and updates standard operating procedures to enable the smooth conduct of our programmes and the efficient management of our financial accounts.
6. Creates the materials to promote programmatic activities in various media such as print and online.
7. Ensures that our processes comply with NUS & MOH guidelines.
8. Perform other related duties incidental to this job description.

Qualifications and Experience

• A degree in any discipline, with at least 3 years working experience.
• Candidates with no experience, or those with less than 3 years working experience, who are analytical thinkers, fast learners, detailed-oriented, and focused may be considered.
• Experience in budgeting and grant management principles preferred.
• Project management experience a plus.

What we are looking for

This role involves managing multiple, evolving and overlapping work activities and priorities, in a collaborative working environment, so the person should be someone who is able to drive execution and outcomes with the right balance of technical proficiency and emotional intelligence:

• Highly adaptable, and thrives in a fast-moving and constantly evolving environment
• A team player who collaborates well with others, and who responds to colleagues and stakeholders with the intention to provide an excellent service
• A superb problem-solver with excellent analytical and critical thinking skills
• Able to switch between being detail-oriented and more macro thinking
• An excellent communicator (written, verbal and presentation skills), who is sensitive to the needs of stakeholders, and can engage with all organizational levels
• Able to deliver high quality work in tight timelines, with excellent follow-up and follow-through, including applying learning and experience for continuous improvement
• Accountable and responsible for their own work
• Flexible, patient and has a strong work ethic
• Self-motivated and takes the initiative but knows the limits of own authority
• Excellent at managing time, including ability to multi-task, organize & prioritize, in coordination with the Reporting Officer
• Interested to learn to improve their knowledge and abilities
• Able to work successfully and thrive professionally in an in-office or hybrid working environment (office and at home)
• Able to work occasional weekends and/or evenings to support training programme activities.
• Proficient in Microsoft applications, and confident using online systems

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Job Responsibilities

• Work closely with CESG leadership and project leads to drive CESG's evidence-based projects from development and implementation to reporting and communication phases.
• Manage CESG's research and evidence-based projects, including project administration, research design, literature review, data collection and analysis, documentation, reporting, and post-project engagement
• Develop, support and/or co-lead new projects relating to CESG's strategic priorities
• Plan and coordinate community outreach and advocacy activities
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Graduate degree with strong people, administrative and logistics skills
• Prior experience in social science research and/or evidence-informed community-based projects
• Good research and analytical skills, with field experience and familiarity with methodological approaches and data analysis
• Able to effectively manage multiple projects, tasks and deadlines - prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in event planning and communications is an advantage

Apply now

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

We are looking for an individual who is passionate about business development in the renewable energy space.

Job Description:

· Generate new sales and develop a network of users on our digital platform

· Drive and follow up new sales lead

· Prepare and conduct sales presentations to clients

· Support documentation and sales fulfilment process including managing contracts and invoicing

· Prepare sales projections and planning

Requirements:

· Diploma/Degree in business/IT/engineering

· 1-3 years of business development experience.

· Resourceful team player in a dynamic sales environment

· Good presentation and communication skills

· Knowledge in renewable energy or platform operation is an added advantage

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Epicsoft Asia looking for Business Development, Marketing and Sales account positions (Executive). This role will be reporting to the Managing Director and working alongside with channel managers and exclusive talent profiles to push and amplify marketing efforts across social media platforms.

Job Description:

• To own project leadership capabilities, entrepreneurial spirit and exhibit, proactiveness at work, exhibit qualities of perseverance and flexibility and the ever changing media space.
• Work alongside Managing Director with project based activities which include new divisions - Account Management, PR Relations, Product Development, Offline workshops management, facilitate events and public speaking events.
• Assist in driving new commercial related initiatives including driving social e-commerce functions, corporate branding and initiatives to drive additional revenue streams.
• Launch 360 Marketing Campaigns on a Local, Regional, and Global level.

Key responsibilities include:

• Develop brand strategies in relation to Influencers and YouTube Channels and to execute digital related activities to build advocacy for services in-market.
• Work with key stakeholders across the company and external partners to guide strategy and execution.
• Commercial role to drive revenue from projects related to brand development and social commerce.
• Responsible to managing website e-commerce operation for SG market and to lead e-commerce activities and execute launches to achieve sales targets.
• Measure and analyze activity with data-driven insights with strong understanding of performance metrics.
• Implement all organic social engagement campaigns across social media channels (YouTube, TikTok, Facebook, Instagram).
• Identify social content opportunities that drive customers, seller value branding.
• Assist Business Development team with daily operations involving development of data-driven recommendations to drive branding for the company.
• Engage in Project Management related initiatives including driving social e-commerce functions, corporate branding and initiatives to drive additional revenue streams.
• To create branding decks and business proposals for various pitches to potential clients and collaborative projects.
• Liaising and relationship building with internal and external stakeholders in the business development field.
• To attend meetings, conferences and to engage in brainstorming and planning on all social media activations relevant to the company.

Qualifications & Requirements

• At least 2-3 years experience in customer-facing roles leading and facilitating executive engagements.
• Ability to work in a fast-paced environment and independently.
• Ability to communicate effectively.
• Strong understanding of Data Analytics.
• Ability to curate strong proposal decks.
• Keen interest in supporting creators and supporting their growth, and social media
• Possess a positive attitude, and open to receiving constructive criticisms to improve the quality of work

Duties and Responsibilities:

• Provide maintenance support for outlet facilities, promptly responding to service calls and enquiries.
• Ensure the timely renewal of electrical licenses and oversee routine maintenance activities, such as quarterly air-conditioning servicing, resolving floor clogging issues, renewing fire extinguishers, and managing pest control reporting.
• Liaise and coordinate with operations employees and external contractors/vendors for repair and maintenance works.
• Obtain tender quotes prior to appointing service providers for maintenance or repair works.
• Apply for necessary work permits from malls, SMRT, or HDB before commencing any relevant works.
• Prepare and maintain monthly maintenance records, reports, service contract updates, payment request and other administrative documentation.
• Involves in department Project including but not limited to on outlet design, site coordination, source for quotations, develop a schedule for project completions, liaise and coordinate with internal stakeholders and external stakeholders such as contractors/ vendors/workers, mall management and suppliers.
• Monitor the schedule regularly and ensure completion of projects in time.
• Understand and address safety and risk considerations for each outlet.
• Conduct basic fault diagnostics before escalating issues to service providers.
• Address and resolve outlet complaints in a professional manner, including coordinating with mall management when necessary.
• Design outlet layout and floor planning using 3D Max and Autocad where necessary.
• Possess graphic design skills is in advantage to assist with minor design-related tasks when required.
• Assist in any other ad-hoc duties as assigned.

Requirements:

• Candidates must possess at least a Diploma in relevant filed.
• Experience in Interior Design, renovation project and possess 3D Max and Auto Cad skills (Graphic) would have an added advantage.
• Resourceful, highly motivated and able to work independently.
• Cooperative and helpful with other team members.
• A good team player with good inter-personal and communication skill.
• Capable of managing multiple projects simultaneously with flexibility to address operational inquiries, including weekends and public holidays, when necessary.
• Graduate with design proficiency are welcome to apply.
• Able to commence immediately or within short notice will be added advantage.
• We regret that only shortlisted candidates will be notified.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Job Description:

As a Marketing Assistant, you will be responsible for creating and managing our social media presence to increase brand awareness, engage our audience, and attract new students. This role is ideal for someone with experience in digital marketing and a strong understanding of social media strategies.

Key Responsibilities:

- Develop, implement, and manage social media content plans (including Facebook, Instagram, XHS, etc.) to align with our marketing goals.

- Create engaging, informative, and visually appealing posts that showcase our unique tuition offerings and success stories.

- Monitor, respond to, and engage with our online audience to build community and foster relationships.

- Analyze and report on social media performance, suggesting improvements and adjusting strategies as needed.

- Collaborate with the teaching and admin teams to ensure content aligns with the curriculum and brand messaging.

Requirements:

- Proven experience in social media management, especially on platforms popular with students and parents.

- Strong communication skills and ability to create compelling, error-free content.

- Creativity and a good eye for visual design.

- Familiarity with digital marketing and understanding of the Chinese tuition/education industry is a plus.

- Basic knowledge of graphic design tools (e.g., Canva, Photoshop) is an advantage.

- Ability to work independently and meet deadlines.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Oversee, develop and implement comprehensive marketing strategies for the Group’s product line in the automotive industry.
• Collaborate with respective Business Units to align marketing initiatives and sales goals, ensuring support for lead generation, conversion, and retention.
• Develop, review and update promotional materials such as brochures, product images, and other materials as needed to increate product visibility and generate leads.
• Maintain social medial platforms, websites, and digital channels, ensuring the content is up to date, engaging, and targeted to the right audience.
• Maintain and enhance the company’s brand presence across all marketing channels, ensuring consistency and alignment with brand identity.
• Conduct market research to understand customer preferences, emerging trends, and competitor strategies.
• Manage social medial platforms, websites, and digital channels, ensuring the content is up to date, engaging, and targeted to the right audience. Oversee the creation of videos, and other content to drive customer engagement and brand awareness.
• Oversee the marketing budget, ensuring cost-effective use of resources and a strong return on investment for campaigns and promotions.
• Preparate regular reports for senior management on the effectiveness of marketing activities and recommendations for improvements.
• Any other duties assigned from time to time.

Job Requirements:

• Bachelor’s Degree in Business, Marketing, or a related field.
• At least 5 years of relevant marketing experience, preferably in the automotive industry.
• Proficiency in digital marketing tools and strategies.
• Strong communication, negotiation, and project management skills.
• Ability to work in a fast-paced environment
• Highly detail-oriented with a creative mindset and strong conceptualisation skills.
• Excellent analytical skills with the ability to interpret data and drive insights.
• Strong interpersonal skills, a team-oriented approach, and experience in managing stakeholder relationship.

Key Job Purpose:

• Work with Business functions’ business process owners (BPOs) to implement in-house business application software together with Business Application Management (BAM) team and other BPE Leads.
• Review and implement appropriate change requests for in-house business application software.
• Provide post-implementation support to end users of business applications.
• Develop any process enhancements and improvements.
• Managing multiple ongoing projects and its stakeholders related to Process Enhancements.

Job Responsibilities:

Part of an implementation team to implement in-house business application software:

Participate in business blueprints and designs for in-house business applications and ensuring -

• appropriate cross-functions and cross-affiliates reviews of such business blueprints
• the maximum level of global and region standardization that is possible
• adherence to corporate governance framework
• the processes are efficient across business functions and does not impede other functions from carrying out their activities after implementation.
• Liaise with BPOs to ensure the blueprints and designs are appropriate and suitable to address operational needs whilst ensuring such business blueprints adhere to corporate governance framework.
• Work with BPOs to develop and/or change business processes as appropriate to ensure success of business application implementation.
• Support integration testing, user acceptance testing, end-user training and go-live support.

Review and implement appropriate in-house business application software change requests:

Review change requests received from users with BAM to ensure that such change requests are appropriate and suitable for operational needs whilst ensuring -

• the maximum level of global and region standardization that is possible
• adherence to corporate governance framework
• the processes are efficient across business functions and doesn’t impede other functions from carrying out their activities after implementation.
• Work with BPOs in reviewing business blueprint deviations and amendment the change requests or business process with requestors, users and BAM.
• Develop and/or change business processes as appropriate to ensure success of change requests implementation.
• Support integration testing, user acceptance testing, end-user training and go-live support.

Provide post-implementation support to super-users:

• Create and implement programs that will provide refresher trainings to end-users in usage of business applications.
• Create and implement programs on-boarding new users by providing the appropriate trainings in usage of the business applications.
• Adequately address “how-to” queries from end-users.
• Adequately support users in handling complex transactions in the business applications.
• Escalate to BAM, cases that requires BAM intervention.

Review and develop any process enhancements and improvements.

Regularly review business processes (independent of any in-house business application softwares) with BPOs to improve on -

• Process efficiency
• Address corporate governance concerns
• Address external regulatory concerns
• Work with BPOs to develop and/or change business processes as appropriate to ensure success of business processes changes implementation.

Any other additional related responsibilities and project as required by Superior

Job Requirements:

• Minimum Diploma or Degree in related discipline
• At least 5 - 6 years of relevant experience in SAP ECC or SAP S/4 HANA
• Possess good knowledge in Supply Chain Management Operations.
• Excellent oral and written communication skills in English
• Detail-oriented, Stead-fast, Self-motivated, Proactiveness

JOB SUMMARY:

To support the Company's roadmap towards being a supplier of choice and the transformation of the Company's value-added proposition to customers.

MAIN DUTIES AND RESPONSIBILITIES:

• To track relevant legislations/policies that affect vegetable oil trade (with focus on carbon) and advise stakeholders in the Company.
• To assist in designing product flows to help identify specifications / requirements of the customer(s). Collaboration with different Departments will be necessary.
• Develop a strong trading acumen by understanding how the commodity market functions.
• Develop an understanding of supply chain and logistics.
• Support Key Accounts team in presentations.

Requirements:

• Degree in any Discipline
• Keen interest in policy, regulations and market trends.
• Relevant experience in vegetable oil trade and/or with focus in carbon is a plus
• Strong learning agility
• Good numerate and analytical skills
• Effective communication and networking skills

Job Descriptions:

• Full set of accounts such as Balance Sheet, Profit & Loss, and audit schedules.
• Timely submission of monthly reports.
• Focus on purchase management streamlines the purchasing and inventory control process of an organization for greater efficiency and lower costs.
• Monitor cash flow file and maintain cash controls.
• Accounts Receivable - Monitoring outstanding balances and following up on overdue payments.
• Accounts Payable - Arrange for management approvals and process payments in respect of vendors & staff reimbursements.
• Maintain proper fixed assets register.
• Ensure inter-company transactions and balances are reconciled regularly.
• Liaising with internal & external auditors on audit requirements for the year-end statutory audit.
• Responsible for accounting processes and tasks given.
• Perform any ad-hoc accounting / financial tasks as may be assigned.

Skillsets:

• Candidates should possess at least a CAT/ACCA Level 2/Bachelor’s Degree in Accountancy or equivalent
• Candidates should have at least 2 years of working experience in handling full sets of accounts, preferably in technology/manufacturing/machinery leasing industry.
• Proficient in ERP and Odoo system.
• Meticulous with strong analytical skills and able to multi-task.
• Able to work independently and effectively under pressure to meet deadlines.
• Team player with initiative, willingness to learn and take on responsibilities.
• Able to start work within short notice period.

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Location: Bukit Merah

Mon to Fri 8.30am to 5.30pm

MNC company

Need to drive to Malaysia (using company car / own car)

Job Description

• Work closely with logistics team on logistics requirements
• Process daily purchase order
• Build and maintain relationships with suppliers
• To ensure budgets are under control to meet its target.
• To work closely with suppliers on meeting products specifications and delivery schedule base on Customers’ requirements
• To negotiate with Suppliers and vendors on the term

Requirements

• Diploma & above
• At least 2 years working experience (preferable manufacturing industry)

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job description includes:

• Promoting products and services: Developing advertising campaigns, and creating strategies to acquire and retain customers
• Maintaining relationships: Keeping existing customers engaged and maintaining a strong brand image
• Market research: Gathering, analyzing, and interpreting information about the market and competitors
• Identifying potential markets: Estimating demand and identifying new markets for products and services
• Developing strategies: Creating pricing strategies and other ways to maximize profits
• Communicating: Communicating across various media channels to reach target audiences

Strong leadership, communication, and analytical skills.

Job Responsibilities:

User Service Planning and Research:

• Plan and propose new service ideas or enhancements to improve the MIMS user service.

· Assess and prioritize multiple ideas using frameworks like RICE, considering impact, reach, confidence, and effort.

· Conduct research to understand the needs and behaviors of healthcare professionals and general users using MIMS products.

· Analyze user feedback and identify gaps in current services to enhance satisfaction and usability.

· Collaborate with cross functional teams to define initiatives that improve user engagement and support.

Competitor Analysis and Benchmarking:

· Analyze industry trends, competitor activities, and best practices to provide actionable insights that drive the development and enhancement of MIMS’ user service strategies.

· Continuously monitor and assess competitors’ user services, features, and engagement strategies within the healthcare information market to identify opportunities for improvement.

· Provide detailed competitor benchmarking reports and actionable insights to support decision-making.

Service Development and Support:

• Contribute to the planning and design of new user services, features, and support tools by leveraging research insights and understanding of user needs.

• Coordinate with tech, content, and customer support teams to implement service updates effectively.

• Support initiatives like onboarding tools, FAQ systems, or user-centric platform enhancements to improve overall user experience.

Data Analysis and Reporting:

· Evaluate the quantitative results of each service enhancement to validate the effectiveness and impact of the service enhancements.

· Utilize appropriate tools to monitor and analyze user behavior, engagement, and satisfaction metrics (e.g., page views, retention rates, NPS) to drive data-informed initiatives.

· Analyze trends in user activity and competitor performance to provide actionable recommendations for improvement.

· Prepare reports and presentations for the User Service Planning team and senior management.

Cross-functional Collaboration:

· Partner with cross-functional teams (marketing, customer support, etc.) to ensure effective communication and promotion of user service features.

· Provide insights and training to stakeholders (e.g., customer support teams) about MIMS’ user service offerings and competitive advantages.

Operational and Administrative Support:

· Maintain accurate documentation related to user service plans, competitor reviews, and performance tracking.

· Assist with workflow planning, backlog prioritization, and coordinating project milestones with cross-functional teams.

Preferred Skills and Qualifications:

• Education: Degree in Business, Marketing, Computer Science, or a related field (healthcare background is a plus).
• Experience: 3-5 years in product management, user service planning, or similar roles in healthcare, technology, or user support environments.
• Industry Knowledge: Familiarity with healthcare information platforms and user-centric service practices.
• Digital marketing tool experience, e.g. SEO, GTM, GA, UX tool, Access heatmap tool, recommendation tool, CDP, point program, etc.
• Experience in internet service company operating across multiple countries with traffic more than 100K session per month (better if healthcare service)
• Analytical Skills:
• Proficiency in tools like Google Analytics for data analysis.
• Experience with survey and feedback tools.
• Soft Skills:
• Strong communication skills to engage with cross-functional teams and present findings effectively to a diverse range of stakeholders.
• Excellent organizational and multitasking abilities.
• Passion: Dedication to improving user experience and delivering exceptional user services in the healthcare information industry

Highlight on Benefits

• Located at Bukit Timah (near Beauty World MRT)
• Flexible working arrangements
• Completion bonus

Job Description

Reporting to the Finance Operations Team Lead, this role will be responsible for supporting the Finance team on administrative tasks to support finance deliverables and day to day operations. In this critical role of a dynamic growing business, it is an opportunity to gain exposure to finance operations in construction industry and gain experience in Accounts Payable.

Below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role.

• Day-to-day operational tasks including account payables, accounts receivable's and bank reconciliation functions.
• Maintain accurate and thorough finance data records
• Support in any other ad-hoc duties as required by the team
• Adherence to safety in the workplace
• Other administrative scope such as scanning and filing of documents

The ideal candidate should have:

• Diploma graduate in accounting and finance or its equivalent
• Min. 1 year of experience in accounting & finance role
• Detail orientated with a strong professional pride in ensuring tasks are delivered accurately and on-time
• A team player, with a positive proactive approach to managing tasks on hand.

Hikvision provides a broad range of physical security products, covering video security, access control, and alarm systems. We also provide integrated security solutions powered by AI technology to support end-users with new applications and possibilities for safety management and business intelligence.

Responsibilities:

• Proactively identify, develop and grow distributor accounts.
• Work closely with distributors to execute on partner strategy to grow and optimize channel breadth with the right coverage, capacity, and setting clear measurements and objectives.
• Helping build and maintain our relationship with distributors who sell our product line to market, especially for focus products
• Keep in touch with market competition and recommend competitive selling price and to add value with differentiated solutions.
• Execute activities such as technical updates, seminars or roadshows to support sales targets.
• Prepare reports and documents to support the business.

Requirements:

• Diploma/Bachelor degree or above in electrical engineering or IT related field;
• Experience in the electric/electronic product & IT System integration business development,
• Candidates with prior experience with CCTV products will be advantaged.
• Proven negotiation skills on cooperate level.
• Great business sense
• Being self-driven and ambitious to be part of a winning culture.

ob Title: IT Support Executive
Monthly Salary: Up to $3,500 (Negotiable)
Location: West Coast Plaza

Working Hours: Monday to Friday, 9 AM to 6 PM

Key Responsibilities:

IT Support:

• Serve as the Data Protection Officer under PDPA regulations
• Conduct regular security assessments including antivirus checks, troubleshooting, and hardware or software diagnostics
• Train staff on IT security protocols
• Design and maintain network diagrams and system configurations
• Manage IT equipment and accessory procurement
• Handle various IT-related tasks as needed

Inventory / POS System:

• Assist in the rollout of new POS systems, e-commerce platforms, and inventory management systems

E-Commerce and Membership Services:

• Update and manage e-commerce product listings
• Address inquiries from customers and suppliers via email, social media, and phone
• Assist with order fulfillment, including coordination with kitchen and packaging, in the absence of Customer Service staff

Marketing and Promotion:

• Contribute to the development of marketing strategies to enhance sales and profitability
• Coordinate promotional activities with suppliers and staff
• Optimize product displays and promotional materials at retail locations
• Conduct market research to identify promising products and suppliers
• Create promotional materials for retail and dining, such as price cards and POPs
• Maintain and update the company website and social media platforms
• Investigate new methods for online marketing and advertising

Sales Analysis and Reporting:

• Assist in compiling monthly sales reports covering various aspects of the business
• Document findings and insights from regular visits to company outlets

Qualifications and Requirements:

• Proficiency with Microsoft LS & Business Central preferred
• Ability to communicate effectively with management and team members
• Willingness to travel to company outlets as needed
• At least 1 year of experience in IT support
• Perform additional tasks as assigned by management

Overview

As a Senior Executive Assistant, you are responsible for patient bill monitoring ofr inflight bills.

Job Responsibilities

• Monitor all inflight bills
• Follow up with payment arrangement
• Ensure Mode of Payment is settled before discharge
• Refer patients to Medical Social Worker for assistance

Job Requirements

• Diploma from any of 5 polytechnics in Singapore with 2 years’ experience in customer service
• Good verbal and written communication skills
• Ability to multi-task
• Demonstrates good interpersonal skills and problem-solving skills, and a team-player

#L1-RT1

At Cheil, we are passionate about ideas that move.

We believe that the right idea will move seamlessly across channels: from online to offline, above the line to below the line, in-store to out-of-home. It will move brands, move products, and most importantly, move people. The right idea will move everything forward.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Freelance Senior Account Executive / Account Manager

The Senior Account Executive / Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

· Develops clearly focused creative strategies and creative briefs

· Delivers value adding performance throughout the project

· Collaborative teamwork between Creative, Media and Planning

· Prepares and participates in client presentations

· Provides input for creative strategies/briefs

· Organizes day-to-day smooth operation of project

· Ensures and facilitates effective communication flow throughout project

· Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

· Liaises and maintains regular contact between client

· Understands clients’ products, services and advertising requirements

· Discuss campaign details with clients and Agency members

· Demonstrates ability to interact with clients

· Organizes and participates in client presentations

· Organically grow the business

Requirements:

· 2 Months Freelance, able to start immediately or asap

· Able to commit to being onsite (Fully onsite role)

· Minimum 3 to 6 years of integrated / digital experience in the advertising industry

· Self-motivated, persistent, hardworking, committed, creative, organizer, team player

· Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)

· Knowledge in digital marketing, advertising and marketing communication

· Knowledge in web analytics, data driven marketing and content marketing will be a plus

· Excellent listening comprehension and strong presentation skills a must

· Effective communication (verbal and written); Good command of the English language.

Job Responsibilities

• New product planning:

- Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.

- Define product competitive positioning and unique selling proposition (USP).

• New product development (NPD):

- Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.

- Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.

- Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Familiar with the concept of product challenge test, stability, and compatibility studies.

- Research market prices, create accurate product costing data and propose product pricing.

• New product introduction:

- Conduct product training to regional trainer/marketing team and key leaders of salesforce.

• Post-launch product management:

- Analyse product performance and identify actions required.

- Manage product feedback and propose technically sound customer-centric reply.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements

• Degree in Cosmetic Science or Chemistry.

• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.

• Bonus if candidates have prior experience with beauty/personal care/medical device.

• Strong interest in marketing of beauty, skin care, personal care and/ or beauty device products.

• Self-starter, good at working well independently with initiatives.

• Resourceful & good business sense.

• Meticulous & detail-oriented.

• Product/ project management skills.

• Planning & organising skills; time management skills.

• Analytical & problem-solving skills.

• Professional communication & negotiation skills; proficient in English and Chinese - To liaise with Mandarin speaking counterparts

• Strong interpersonal skills to connect with people from different cultures and levels, both internally and externally.

• Travelling is expected.