• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, and social media outreach.
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company.
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of client’ orders.
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction and convey customer feedback for improvements.
• Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
• Continuously enhance product knowledge and stay informed of market developments, competitors’ activities and products’ information to remain competitive and effective in addressing customers and their needs.
• Any other duties assigned by Senior Management team.

Requirements

• Bachelor degree in Biotechnology / Medical Technology/ Lifesciences/ Food Technology / Biomedical / Sciences related
• At least 1 year of Sales related experience
• Strong presentation skills and eloquent
• Team player and hands-on in initiatives and projects
• Thrive on challenges, strong problem-solving and analytical skills
• Proficient in Microsoft Office skills

As an Executive, Finance, you will be responsible for managing and processing vendor invoices, payments, and related financial documentation. This role requires meticulous attention to detail, the ability to work efficiently within deadlines, and a strong understanding of accounting principles. You will play a key role in ensuring timely and accurate payment processing while supporting system implementation and audit processes.

Responsibilities:

• Prepare and manage invoices and vendor payments, aged payables reports, balance sheet schedules (e.g., prepayments, accruals, work in progress, recoverables), SOA reconciliation and accruals, fixed asset schedules, depreciation, and assigning fixed asset ID tags.
• Maintain annual fixed asset and petty cash counts
• Verify invoices against purchase orders and confirm the receipt of goods or services
• Assemble, review, and process invoices for payment; ensure timely vendor payments
• Assist in system implementation and audits
• Contribute to optimizing current processes to shorten month-end closing timelines
• Provide additional support as needed to ensure the organization meets its payment obligations

Requirements:

• A diploma or degree in Accountancy
• At least 2 years of relevant experience, preferably in Accounts Payable (AP) or full-set accounting
• Additional skills that are advantageous:Strong teamwork and communication abilities
  Hands-on experience with accounting software and MS Office
  Proactive attitude with a willingness to learn and improve
  Detail-oriented and highly organized
  

As an Executive, Finance, you will be responsible for managing and processing vendor invoices, payments, and related financial documentation. This role requires meticulous attention to detail, the ability to work efficiently within deadlines, and a strong understanding of accounting principles. You will play a key role in ensuring timely and accurate payment processing while supporting system implementation and audit processes.

Responsibilities:

• Prepare and manage invoices and vendor payments, aged payables reports, balance sheet schedules (e.g., prepayments, accruals, work in progress, recoverables), SOA reconciliation and accruals, fixed asset schedules, depreciation, and assigning fixed asset ID tags.
• Maintain annual fixed asset and petty cash counts
• Verify invoices against purchase orders and confirm the receipt of goods or services
• Assemble, review, and process invoices for payment; ensure timely vendor payments
• Assist in system implementation and audits
• Contribute to optimizing current processes to shorten month-end closing timelines
• Provide additional support as needed to ensure the organization meets its payment obligations

Requirements:

• A diploma or degree in Accountancy
• At least 2 years of relevant experience, preferably in Accounts Payable (AP) or full-set accounting
• Additional skills that are advantageous:Strong teamwork and communication abilities
  Hands-on experience with accounting software and MS Office
  Proactive attitude with a willingness to learn and improve
  Detail-oriented and highly organized
  

We are a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Procurement Manager, the role of the Procurement Executive is to source, select, and negotiate with suppliers to obtain the best prices, terms, and quality for goods and services.

Responsibilities

• Develop and maintain strong relationships with suppliers, fostering a collaborative and productive partnership.
• Evaluate supplier performance regularly and address any issues or concerns that arise.
• Collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies.
• Prepare and analyze procurement reports to identify cost-saving opportunities and make data-driven decisions.
• Manage the end-to-end procurement process, including requisitions, purchase orders, and delivery tracking.
• Maintain accurate and organized procurement records and documentation.

Requirements

• Diploma or Bachelor’s degree in business, Supply Chain Management, or a related field. Master's degree is a plus.
• Proven experience in procurement or sourcing, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain positive supplier relationships.
• Proficiency in procurement software and tools. Knowledge of ERP systems is an advantage.
• Excellent analytical and problem-solving abilities with a data-driven mindset.
• Effective communication skills, both written and verbal, for interacting with internal teams and external suppliers.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Appointment commensurate with experience.

We are a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Procurement Manager, the role of the Procurement Executive is to source, select, and negotiate with suppliers to obtain the best prices, terms, and quality for goods and services.

Responsibilities

• Develop and maintain strong relationships with suppliers, fostering a collaborative and productive partnership.
• Evaluate supplier performance regularly and address any issues or concerns that arise.
• Collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies.
• Prepare and analyze procurement reports to identify cost-saving opportunities and make data-driven decisions.
• Manage the end-to-end procurement process, including requisitions, purchase orders, and delivery tracking.
• Maintain accurate and organized procurement records and documentation.

Requirements

• Diploma or Bachelor’s degree in business, Supply Chain Management, or a related field. Master's degree is a plus.
• Proven experience in procurement or sourcing, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain positive supplier relationships.
• Proficiency in procurement software and tools. Knowledge of ERP systems is an advantage.
• Excellent analytical and problem-solving abilities with a data-driven mindset.
• Effective communication skills, both written and verbal, for interacting with internal teams and external suppliers.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Appointment commensurate with experience.

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

JOB DESCRIPTION:-

• Maintain full set of company account
• Prepare monthly management reports and audit schedules
• Prepare flux analysis for project accounting
• Work closely with various departments to facilitate and complete monthly closing procedures
• Prepare quarterly group reporting schedules for Consolidation team
• Print monthly statement of accounts to customers and prepare monthly collection report
• Perform monthly reconciliation of bank, customer, supplier and intercompany accounts
• Process supplier invoices and prepare payments
• Handle and verify petty cash claims and payments
• Prepare cash flow forecast reports for Treasury team
• Prepare GST returns for quarterly GST filing
• Assist in preparing documents for annual audit
• Perform any other accounting and administrative duties as assigned by Supervisor

JOB REQUIREMENTS:-

• Minimum Diploma in Accounting or partial ACCA
• 2-3 years working experience in similar capacity is advantageous
• Ability to work under pressure with positive work attitude and cope with tight deadlines
• Strong in advanced Microsoft Excel, Power Point and other Microsoft Office skills
• Pro-active and results-oriented
• Meticulous and pleasant personality
• Good team player

Additional

• 5 days work week
• Transport pickup at Jurong East/Clementi/Choa Chu Kang MRT Stations

Interested candidate, please email your detailed resume stating current and expected remuneration package, date of availability to commence work.

We regret that only shortlisted candidates will be notified.

Responsibilities

Assist in Creating HACCP Documentation:

• Develop HACCP Plans: Collaborate with the consultant to create detailed HACCP plans for muffin production, identifying potential food safety hazards and determining critical control points (CCPs).
• Document Food Safety Processes: Work with the consultant to design and document food safety processes, including hazard analysis, CCP monitoring, corrective actions, and verification procedures.
• Ensure that HACCP documentation aligns with local food safety regulations and certification requirements.
• Maintain accurate and up-to-date HACCP records under the guidance of the QA consultant

Product Development and Improvement:

• Participate in the development and improvement of new muffin products through sensory evaluation studies, shelf-life testing, and recipe optimization.
• Work with the production team to ensure new products are launched successfully, meeting food safety standards and product quality.

Compliance and Audits:

• Assist in preparing for and conducting food safety audits (e.g., HACCP, AIB), working closely with management to ensure compliance with safety standards.
• Ensure products and processes meet regulatory certification standards, including Singapore food regulations and Customer’s standards.

Ingredient and Product Inspections:

• Inspect incoming raw materials and finished products to ensure they meet quality and food safety standards.
• Conduct regular checks on food storage, processing facilities, and ensure proper sanitation and hygiene are maintained.

Standard Operating Procedures (SOPs):

• Help prepare and document SOPs for new products and processes, ensuring they meet food safety and quality standards.
• Collaborate with the production team to implement and maintain effective procedures for product quality and food safety.

Team Collaboration and Training:

• Work closely with the production and operations teams to establish processes in compliance with HACCP and other food safety standards.
• Assist in training staff and contractors on food safety principles and best practices to ensure adherence to established procedures.

BizSAFE Certification:

• Lead the efforts to achieve BizSAFE Level 3 certification, working with the consultant and supporting internal teams to achieve certification.

Other Duties:

• Perform additional tasks as assigned by the superior, such as supporting new outlet setups, liaising with vendors, and assisting in food safety initiatives.

Requirements:

• Diploma in Food Science, Food Technology or related field.

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our bunkering operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of deliveries, and inventory.

Bunkering Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Address any issues that may arise and mediating the situation

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to bunkering operations.
• Liaising with internal and external stakeholders to reach mutually agreeable solutions.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our bunkering services.

Duty:

• Rotational 24-hour duty, primarily being on standby
• Responsible for providing support and addressing urgent issues.

What we are looking for:

• Preferably Diploma in Maritime Studies, or a related field.
• Preferably 2+ years of experience in bunkering operations or a similar role.
• Fresh graduates are welcome to apply and will be provided on the job training
• Effective communicator with strong English writing and speaking skills
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experienced in conflict resolution and customer relationship management.

Job Description

Leads kitchen team in chef's absence.

Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating.

Assigns stations and work shifts of sous chefs, line cooks and kitchen crew for maximum productivity

Develops food preparation techniques and supplies ordering system that minimizes wastage.

Oversees and organizes kitchen stock and ingredients.

Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance.

Keeps cooking stations stocked, especially before and during prime operation hours.

Plans and takes corrective actions to resolve issues in a timely manner.

Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.

Safeguards excellent food quality and presentation to ensure that restaurant standards are kept and maintained..

Works with head chef to maintain kitchen organization, staff ability, and training opportunities.

Verifies that food storage units all meet standards and are consistently well-managed.

Assists head chef with menu creation.

Implements procurement strategies to minimize costs and ensure timely delivery

Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing.

Develops guidelines for hiring staff to maximize efficiency and minimize labor costs without compromising quality of food and customer service

Requirements:

Bachelor’s degree/Diploma in Hotel Management

Formal Culinary Training,

Previous Restaurant Experience,

Extensive Food and Beverage Knowledge,

Restaurant Industry Knowledge,

Knowledge of Restaurant Regulations,

Ability to Work Under Pressure,

Exceptional Customer-Service Skills

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

* Welcome Singaporean, PR and Malaysian

1. Creating a project schedule, with milestones, due dates and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.
2. Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s management team.
3. Working with team members in the field or on site who have project issues.
4. Keep up the morale of team members and build relationships with them to develop a strong working unit and supporting their impact on the success of a project.
5. Work autonomously, making decisions without too much managerial oversight.
6. Know the concepts related to the management of a project.
7. Knowledge of project management tools, especially cloud-based software.
8. Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.
9. shall be competent with all necessary of MOM & WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.
10. Must possess high proficiency in MS Excel, Power-point and Project Management for preparing of presentation slides for projects updates and maintaining of proper work progress record.
11. PUB & LTA Projects working experieces is added advantage.

Job Functions

Objectives (Generic responsibility of the job):

1. Manage and administer network, servers, clients and resolve system & application issues.
2. Administer Application IDs and enforce IT security policies.
3. Provide L1 and technical support to end-users & guidance to junior staff.
4. Carry out installation, upgrading and maintenance of hardware, software and infrastructure.
5. Liaise with vendors on IT hardware and software purchase, evaluation and maintenance.
6. Other duties as and when assigned by IT Manager.

1. Server Administration

1.1 Application Servers

1.1.1 Login accounts administration

1.1.2 Security controls

1.1.3 Data backup and restoration

1.1.4 Trouble shoot

1.1.5 Maintenance, installation and upgrading and decommissioning

1.1.6 Recommend and enhance business process and flow.

2. End-users’ support includes setup, troubleshooting & maintenance of Endpoint device.

3. Enforce IT Security policies and establish procedures.

4. License and Service Contracts Management.

5. IT-related procurement.

6. Evaluate and recommend new technology and solutions to enhance Business and infrastructure.

7. Liaise with suppliers & vendors on IT matters.

8. Follow-up and implementation of IT projects.

9. Innovative with digitalization knowledge to transform and sustain internal processes such as RPA and Power Automate.

10. New joiners and Resigned users process completion

11. Cover duties of IT staff in their absence.

11. Any other duties assigned by Management from time to time.

Knowledge and Skills

1. Must-have skills

• Diploma in Computer Science/Information Technology or equivalent
• 5 years’ working experience in similar capacity and industry
• Excellent communication and trouble shooting skills

2. Good-to-have skills

• Basic understanding of IT & Network Infrastructure knowledge is a plus
• Understanding of ISO 270001 and other ISMS framework is a plus
• Knowledge of ITIL is a plus

JOB DESCRIPTION

• Develop and schedule engaging content for social media platforms
• Manage and update the company’s social media profiles
• Monitor social media channels for customer inquiries and comments, responding promptly
• Plan and execute social media campaigns to promote products, services, and events
• Collaborate with the marketing team to align social media efforts with overall marketing strategies
• Track and analyze the performance of social media campaigns using analytics tools
• Prepare reports on social media activity, engagement, and growth
• Engage with followers by liking, commenting, and sharing relevant content
• Foster community growth by interacting with the audience and encouraging user-generated content
• Stay updated on social media trends, tools, and best practices
• Implement new strategies to keep the company’s social media presence innovative and effective

JOB REQUIREMENT

• Minimum Diploma and above
• Strong communication and writing skills
• Proficiency in using social media platforms and management tools
• Creative thinking and ability to develop engaging content
• Hardworking with high initiative and willing to take on new challenges

Reporting to the Head of Brand, Communications, & Marketing, the Executive/Senior Executive for Communications will develop and implement internal and external corporate communications strategies and plans, aimed at enhancing the image and reputation of the YTL PowerSeraya Group.

Responsibilities

External Communications

1. Develop the communications strategy in alignment with key business priorities

· Handle all media queries (proactive and reactive)

· Develop press releases, FAQs, talking points, and narratives when required

· Develop media briefing documents, media interview facilitation and pre-interview spokesperson briefing when required

· Media engagements with key media (mainstream, local business, energy media)

· Research, identify and pitch for stories/interviews as appropriate

· Daily media monitoring to constantly stay ahead of developing digital media channels in order to mitigate risks or exploit opportunities

· Develop single narrative and ensure messages align

2. Implement and deliver branding/image

· Act as one of the main points of coordination within the Group

· Assist in developing and managing the Group’s initiatives

· Brand profiling and positioning as required

· Brand guardian of the company’s branding and corporate content materials

3. Develop and maintain digital media presence

· LinkedIn account

· Maintain and update website contents

4. Establish presence in the industry by aligning narratives about our business and participate in industry-driven forums, etc.

5. Crisis Communication

· Act as central point of contact with Energy Market Authority’s Communications team

· Oversee crisis communications with key stakeholders, including preparation and drafting of holding statements

Internal Communications

1. Drive and align information throughout the organisation

· Sharing and alignment of information about the industry, the business and the Group

· Communicate the Corporate Culture

· Communicate Management initiatives

2. Boost Engagement and Productivity

· Create conversations - develop Communications Roadmap to address and manage various stages of behavioural shifts in people going through a change process for employee engagement

· Develop content and organise staff-bonding events

· Forge closer ties/bridging the gap between employees

· Leverage on all communication channels and repurpose content

Job Requirements

· Preferably a Degree with strong passion to work in the communications space

· Minimum 2 years of experience in Corporate Communications or PR agency

· Excellent writing, editing, proofreading and presentation skills

· Preferably Mandarin proficient, to liaise with Chinese media

· Resourceful, and able to work both independently and in teams

· Strong interpersonal, time-management and organizational skills

· Creative and self-driven

Job Description:

Reporting to the Manager for Retail Operations, a Retail Executive is responsible for providing customer service at the branch / retail counter, ensuring a positive experience for all customers. This role involves assisting customers with product inquiries, processing transactions, managing stock, and maintaining a clean and organized retail environment. The Retail Executive will also support promotional activities and ensure that the counter operates smoothly and efficiently.

Key Responsibilities:

• Assist customers with product selections, providing recommendations and answering queries.
• Process customer transactions accurately and efficiently using the POS (Point of Sale) system.
• Handle cash, credit/debit card payments, and issue receipts in accordance with company procedures.
• Maintain the retail counter area by keeping it neat, organized, and fully stocked with products.
• Ensure product displays are attractive and aligned with promotional materials.
• Monitor inventory levels and assist in stock replenishment as needed.
• Report any stock discrepancies, damaged goods, or customer complaints to the supervisor or manager.
• Promote company products, services, and ongoing promotions to customers.
• Assist in managing returns, exchanges, and refunds according to company policies.
• Ensure compliance with health and safety regulations, especially in relation to food handling and display.
• Maintain up-to-date knowledge of the company's products, services, and promotions to offer accurate information to customers.
• Assist in training new associates and manpower scheduling.

Qualifications & Skills:

• High school diploma or equivalent; additional education in retail, hospitality, or customer service is a plus.
• Proven experience in retail or customer service, preferably in a food or product-based environment.
• Strong interpersonal and communication skills.
• Ability to handle cash and operate a POS system.
• Excellent customer service skills with a friendly and approachable demeanor.
• Good organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work weekends, public holidays, and varying shifts as required.

Working Conditions:

• Full-time (6 Day Week), with flexible working hours.
• Working weekends necessary.
• In-store role, requiring standing for extended periods.

TL Food Industries is an equal opportunity employer and welcomes applicants from diverse backgrounds.

Responsibilities:
- Conduct administrative and operational tasks of the Centre
- Provide quality customer service through understanding of customers’ queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Reporting of student enrolment, assessments and withdrawal to HQ
- Ensure student management system is updated on a timely basis for all student movements
- Assist customers on payment related matters and actively monitor/chase for outstanding payments
- Manage the petty cash float kept in the Centre
- Safeguard the safety and welfare of our students
- Ensure the cleanliness of the Centre is well maintained
- Ensure that student resources, stationery and merchandise are well stocked in the Centre
- Any other ad hoc duties

Experience and qualifications:
- GCE ʻNʼ/'O' Level / NITEC or equivalent
- Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
- Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:
- Possess good spoken and written communication skills
- Proactive with good organisational skills and time management
- Kind and nurturing approach when interacting with children
- Adaptable and keen to work in a fast-paced environment

Company benefits:
- Medical and dental benefits
- Incentive program
- Staff discount for I Can Read lessons

Working hours:
- Wednesday to Friday from 1pm to 9pm
- Saturday and Sunday from 9am to 6.30pm

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Key Responsibilities:

• In Charge of Delivery team & Projects
• Coordinate and liaise with HODs, Delivery teams, Customers (Asia Pacific region), Procurement and Finance team to perform the full process related to Sales.
• Manage project progress in system such as project timeline, contract signoff, order management, PO process billing and AR management.
• Carry out monthly forecast planning and annual business planning with high accuracy.
• Contract management and timely execution of annual maintenance renewal projects.
• Develop and execute processes for routine analytical credit reviews and generate various reports related to Sales and Finance in the company.
• Manage health of credit in terms of payment term, escalations and risks closely and provide regular status updates to Group Leader.
• Facilitate the clarification and resolution of issues accurately and promptly.
• Help and guide related parties involved including branch and subsidiary.
• Estimate yearly and monthly business planning and manage business inventory.

Qualifications:

• Degree in Finance or Business Administration or equivalent.
• Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
• Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
• Experiences in Salesforce and SAP (SD, PS, MM and CO module etc.)
• Possess intermediate level of technical, financial and analytical skills.
• Proficient in Microsoft Office applications, especially Excel (Advance level).
• Strong numeracy skills.
• Strong motivated team-player.
• Able to work under stress and deliver within tight deadlines.
• Ability to extract and translate data into concise and meaningful information for Senior Management.
• Able to work efficiently and multi-task with minimum supervision.

Job Duties & Responsibilities

• To increase market share and meeting sales targets
• To develop new market and increase customer base
• To ensure prompt payment collections
• To collect business information from customer/market

Job Requirements

• Candidate must possess at least Secondary / 'O' Level
• Preferably experience in HORECA and retail field

Job Descriptions

Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Job Requirements

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Benefits

• Annual leave - start with 7 days
• Medical leave - 14 days
• Medical Insurance
• No AWS but there is performance bonus quarterly depending on performance

Working Hours

• 5 days work week, including weekends
• (9am to 6pm. Compulsory work on weekends.）

The Partnership Engagement Executive will be instrumental in supporting and executing GS1 Singapore’s strategic programs, focusing on partnership development and engagement. The role involves driving the adoption of 2D barcode initiatives, onboarding Solution Partners, managing the GS1 Solution Centre, and contributing to sustainability and value-added initiatives. The successful candidate will enhance member engagement, promote operational efficiency, and support the growth of GS1 technologies and standards.

Responsibilities

1. 2D Initiatives Support:

• Support in planning, executing, and promoting GS1 Singapore’s 2D initiatives across various industries.
• Orgainise outreach activities to educate stakeholders on the advantages of adopting GS1 2D barcodes.
• Collaborate with cross-functional teams to facilitate the deployment of 2D barcodes and monitor implementation progress.

2. Solution Partner Acquisition and Engagement:

• Drive the acquisition of new solution providers and oversee their onboarding into the GS1 Singapore Solution Partner Programme.
• Strengthen relationships with existing solution partners through organizing engagement activities, including workshops, webinars, and partner meetings.

3. Solution Centre Set-up and Management:

• Support the setup and day-to-day operations of the GS1 Singapore Solution Centre, showcasing GS1 solutions for supply chain efficiency, healthcare, and retail innovation.
• Organize events, demonstrations, and presentations at the Solution Centre to promote GS1 technologies and services.

4. Value-Added Services & Sustainability Initiatives:

• Assist in the developing and implementing sustainability programs, supporting businesses in achieving sustainability goals through GS1 standards.
• Contribute to creating and promoting new value-added services designed to boost member engagement and operational efficiency.

5. Additional Responsibilities:

• Participate in GS1 working groups as assigned to stay updated and contribute to industry knowledge.
• Prepare accurate and timely reporting on all relevant activities and project progress.
• Tasks assigned by management on ad hoc basis.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of experience in partnership engagement, program support, or stakeholder management.
• Understanding of barcode technology or supply chain management is advantageous.
• Strong communication, organizational, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams and manage multiple projects.

Prospecting and Lead Generation:

· Consistently develop and maintain a strong pipeline of prospects in the retail and e-marketplace sectors.

· Qualify leads through cold calls, emails, and other viable platforms.

· Identify new business opportunities and partnerships to expand the organization’s network.

Marketing and Partner Engagement:

· Prepare and deliver impactful marketing presentations tailored to prospective partners.

· Effectively communicate the organization’s value proposition to build long-term relationships.

Onboarding and Member Support:

· Facilitate the onboarding process for new members and partners by organizing training workshops and curated events.

· Provide support and guidance to ensure a smooth transition and ongoing satisfaction.

Collaboration and Deliverables:

· Work closely with internal teams, including marketing, operations, and customer support, to ensure alignment and timely delivery of commitments.

· Contribute to the development and execution of strategies to achieve business objectives.

Requirements:

• Bachelor's degree in Business,Marketing, or a related field.
• 2+ years of experience in business development, sales, or partner management, preferably in the retail or e-commerce sectors.
• Proven ability to generate and qualify leads through various channels.
• Strong presentation and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Proactive and self-motivated with a results-driven mindset.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Salary: $3,000.00 - $4,000.00 per month