Job Description

• Provide day to day customer service support and administrative duties.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Engineering knowledge is NOT required
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

We are a Singapore-based children merchandise company looking for a highly motivated Customer Service Executive to join our team!

Job Highlights:

• Opportunity for Growth
• Fun working environment
• 5 working days (9am to 6pm)

Roles & Responsibilities:

· Provide quality customer service to customers via telephone, online chats or messaging.

· Attend to inbound calls, as well as email enquiries when necessary

· Respond and follow up promptly to customer enquiries and feedback on our products and services

· Able to manage emotion well and cope with customers's demanding requests.

· Preparing and entering client’s PO/SO into the systems and coordinate in deliveries, creation of DO for deliveries.

· Filing of customers DO and SO.

· Able to work closely with the team and provide support when necessary.

· Ability to multi task and take on additional tasks/roles.

· Other ad hoc duties as assigned by Supervisors

Requirements

· Minimum Diploma or equivalent qualifications

· Preferably Junior Executive specialized in Customer Service or equivalent.

· At least 1 to 2 years of customer service experience. However, fresh graduates may apply.

· Possess good communication and interpersonal skills

· Pleasant disposition and well-groomed.

· Proficiency in English.

· PC Literate; Proficiency in Microsoft EXCEL.

· A good team player and willing to contribute to team effort to accomplish related results and performance.

· Shortlisted applicants will be notified.

· Right candidate able to start work immediate.

Sales & Customer Service (including after-sales service)

• Provide excellent product knowledge and customer service; effective selling of both the products and the brand
• Achieve sales targets as assigned
• Liasing with factory on customer's order.
• Closely follow up with customers on after sales service and other issues

Job Description -

Responsible for providing coordination between production and customer’s’ requirements and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms and social media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies and ad campaigns

· Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience, previous F&B sales experience will be an added advantage

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personalitn

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

A Senior Account Executive at We Are Social is the level when you take a step towards managing your own campaigns & leading day-to-day client contact within your team structure.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Understand the overall client business objectives and develop strategies as needed
• Assist the Account Manager and Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Weekly reports and content distribution

What are we looking for?

• 2 years of experience in an advertising, digital, social agency
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills is a must
• Comfortable with writing, proofing and public speaking
• Skilled in MS office – Powerpoint, Word and Excel

#LI-JT1

• As a Traniee Contract Executive, be a Part of contract management teams at all levels across large projects and accounts; work with account leadership, client commercial and business stakeholders to understand client needs and priorities; account strategy, objectives, and opportunities.
• Develop contract management across multiple projects and accounts taking responsibility for supporting performance management activities
• Take accountability for identification, escalation and resolution of commercial and contract risks and issues working with leadership to ensure the best outcome for all parties.
• Engage in pre-award sales activities, assist with deal shaping, negotiate commercial and contractual outcomes with sales teams and business leadership, including contract drafting support.
• Contract Executives are client facing and have a key role in building trusted relationships with client counterparts.
• Able to collaborate and communicate effectively with client executives at all levels of the organization and be capable of supporting discussions to influence key commercial and contracting decisions
• Significant understanding of commercial contracting regulations and principles, subcontracting practices; and commercial contracting terms and conditions
• As team player, collaborative and persuasive; able to work well with executives and non-executives

JOB REQUIREMENTS

• Possess a bachelor's degree in a related discipline and/or equivalent professional qualifications
• Proactive, committed and able to work under pressure;
• Excellent interpersonal skills and ability to work in a team.
• Able to start work immediately or within a short notice period
• Able to commit for 24 months or longer
• Freshers Required -Training will be provided

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

HR

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Training and course arrangement
• Assist the manager in sorting, tabulating, and evaluating data.
• Office tasks including printing, booking, and other tasks vary based on the work and the WFH setting.

Without prior experience.

Flexible hours or office hours.

good experience for learning.

High JOB PROGRESSION IS AVAILABLE!

Talented individuals WANTED!!

Business development executives are responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

To be successful as a business development executive, you should attend networking events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Business Development Executive Responsibilities:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Business Development Executive Requirements:

• Experience in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

• Report on the status of accounts payable and receivable
• Invoice preparation and follow-up, financial statement reconciliation
• Update intenal accounting databases and spreadsheets
• Responsible for management and budgeting of cash flows
• Review effectiveness of internal controls with respect to payment cycle
• Updatig of cashbook and timely posting to the Genral Ledger
• Assist in the monthly closing of accounts includig preparation of accounting journals and quarterly GST filing
• Handle general office administration matters
• Assist in other ad-hoc projects as required

1.Office admin relevant works, such as answer the phone call and worker dormitory operation.

2. Foreign employees management (work pass application, issue, renewal, cancel, data monitor, eg)

3. WICI claim and medical insurance claim.

4. Arrange courses for all employees.

5. Cooperate with site management.

6. Deal with employees' issues.

7. Have the knowledge of MS excel and words and PPT, and could well operate it.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job Responsibilities and Duties

Sales

• Manage and grow the assigned hospitals / clinics / polyclinics sectors.
• Gather and give feedbacks on competitors’ activities
• Communicate business trends internally within the team and to Manager.
• Analysing and investigating price, demand and competition.
• Monitoring performance of existing products
• Submit daily / weekly / monthly reports on activities, call planning and sector analysis to Manager.

Product/Marketing

• Organize and/or participate in talks, events and product exhibitions.
• Promotional activities for product
• Ensure the smooth running of promotions in the assigned hospitals / polyclinics / clinics sector
• Regular blitz in the assigned hospitals/ polyclinics

Job Requirements

• Strong communication & interpersonal skills with pleasant personality.
• A passion to excel in sales.
• Dynamic & team player.
• Diploma or higher qualification, preferably in Life Sciences/ Biomedical Science.
• Experience in pharmaceutical or related sales is preferred.

Main Responsibilities

• Identify and approach potential clients through various channels, including cold calling, email campaigns, social media, and networking events.
• Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored software solutions.
• Develop and execute strategic sales plans to achieve and exceed sales targets.
• Present software solutions to potential clients, highlighting features, benefits, and unique selling points.
• Work closely with the technical and customer support teams to ensure seamless implementation and customer satisfaction.

Requirements

• Proven experience in software sales or business development, preferably in the tech industry.
• Preferrably 1 year experience in B2B sales
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, goal-oriented, and able to work independently.
• Strong understanding of software solutions and technology trends.
• Fresh/entry level individuals who are motivated to succeed are welcome to apply

We’re looking for an outstanding Executive, Account Management for our Small-to-Medium Business (SMB) team. The Executive, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.

Relationship Management

• Conduct data analysis, reporting, operational and invoicing resolutions
• Deepen business relationships with foodpanda’s SMB partners with our proprietary learning tools

Marketing

• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns
• Educate SMB partners on the foodpanda marketing suite to grow on the foodpanda platform

Operations

• Work with foodpanda’s Operations team to evaluate partner operational compliance
• Utilize data to identify opportunities for growth through operational best practices

Ad-Hoc Projects

• As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities

Responsibilities:

- Provide operations, logistics, sales & HR support

- Assistance to the Operations / Sales Manager

- Administrative or Receptionist duties

Requirements:

- Minimum ‘O’ Level

- Work independently

- Good working attitude and team player

- Able to work with a tight timeline

- Possess good interpersonal & communication skills.

- Proficient in MS Office applications

Admin activities:

- Responsible for administrative duties

- Manage day-to-day bookkeeping tasks and maintain accurate financial records

- Collect payments from clients and ensure timely invoicing.
- Verify invoices and process vendor payments.

- Liaising with customer, Sub-con, Main-Con, and customers on scheduling of delivery Goods

- Coordinate with the sales team to make a purchase requisition.

- Perform data entry and update servicing report

Logistics activities:

- Sales & Invoices Documentation, Import & Export processing/documentation

- L/C Negotiation & CO application

- Maintain inventory for material.

Any other ad-hoc duties as assigned

Job Description

As an English congregation youth ministry worker, you will work closely with the pastor in charge of the youth ministry (13-18 years old) to grow and develop the youth ministry, playing a crucial role in raising the generations of disciples and disciplers for Christ. Aside from ministry work, you will also help support the planning and coordination for youth services and events.

Responsibilities

• Assist the youth pastor in pastoral care, preaching and teaching.
• Support the youth pastor in leading small groups and mentoring youths
• Be involved in the ministry’s strategic planning and development.
• Plan, coordinate and lead youth ministry events.
• Provide administrative support for the ministry, including Saturday’s youth service
• Any other duties assigned by the youth pastor.

Requirement

• Diploma or bachelor’s degree holder; theological training preferred.
• Prior experience in serving and ministering in a youth ministry
• Good organizational, administrative, communication and interpersonal skills.
• Passionate for young people.
• Dedicated team player.
• Required to work on Saturdays and Sundays (Mondays off).

We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

· Incident Servicing/Customer Support

· Respond to customer queries or issues in a timely and accurate way via phone or email.

· Ensure smooth closure of the incident within the stipulated timeframe according to the incident severity assigned.

· Analyse the available data and find the root cause of the problem or understand the query.

· Able to handle multiple incidents, ranging from simple to complex in terms of difficulty, from different customers simultaneously.

· Assist Team Lead in managing and updating customers for higher priority or critical incidents.

· Prepare Documentation

· Assist Team Lead to create reported issues or queries as incidents in the Product Support Portal.

· Assist Team Lead to review incident updates and documentations

· Contribute to Product Support/Product Development

· Consolidate customer complaints or product improvement requests from Product Support Engineers.

· Feedback to Team Lead on customer complaint(s) or product improvement(s).

· Suggest to Team Lead on process improvement(s).

Job Description：

• Oversee the daily operation of opening and closing of classes
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Work with business partner to develop。
• Develop predictive models and algorithms to forecast business outcomes.
• Assist in admin team support.
• Any other duties assigned by MD.

Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 3 year of relevant experience
• Good follow up and coordination skills
• Excellent verbal and written communication
• Problem-solving, analytical and critical thinking skills
• Possess strong leadership and supervisory skills

Job description

• General administrative duties, including data entry
• Communicating with clients via phone calls or email
• Ensure that website page is kept up-to-date with the latest details regarding the vehicles
• Conduct research online and showroom visits
• Ad-hoc duties assigned by Reporting Officer/Management

Requirements

• Basic computer skills
• Knowledge of Microsoft Office
• Knowledge of automobile industry is an advantage
• Photography skill is an advantage
• Possession of a driving license is an advantage as well

Job Responsibilities:

• Provide comprehensive HR administrative support for daily operations, encompassing recruitment, training, and development.
• Manage monthly payroll processing and related mandatory contributions.
• Oversee the full employee lifecycle, including onboarding, probationary reviews, and offboarding.
• Maintain accurate and up-to-date employee records and HR databases.
• Coordinate employee insurance renewals and updates.
• Manage work pass applications, renewals, cancellations, and associated government claims (NS, Maternity, Childcare) and grants, ensuring compliance with current regulations.
• Administer staff benefits and welfare programs, including processing monthly expense claims and managing office season parking.
• Support company events, staff engagement initiatives, and general office administration.
• Perform other duties as assigned.

Job Requirements:

• Diploma in Business/Human Resource Management or equivalent.
• Minimum 4 years of relevant HR experience, with payroll processing experience preferred.
• Strong understanding of Singapore employment law and government regulations.
• Proficient in Microsoft Office Suite.
• Positive, meticulous, and organized with strong interpersonal and communication skills.
• Team player with the ability to work independently and take initiative.