Salary: Up to $4500

Duration: 3 months - 1 year

Location: Novena

Working Hours: Mondays to Fridays, office hours

Responsibilities:

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management

• Track preventive maintenance works and service contracts for the department and support the car park operations

• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor

• Facilitate and manage assigned projects within given deadline & budget

• Independent and resourceful. Good problem solving & analytical skills

• Able to work well with people from across different departments and levels

• Support the car park operations

• Assist in any other duties assigned

• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff

• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned

• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Requirements:

Minimum Degree in facilities management or similar courses

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our Client is one of the top educational institution in Singapore.

Scope of Work

· Provide administrative support to the master’s programmes with admissions processes

· Coordinate, schedule and administer admissions interviews and scheduling

· Provide post-interviews administrative support

· Assist to coordinate and schedule overseas coffee chats

· Assist to answer general enquiries on programmes and application process

· Assist to execute outreach campaigns, event publicity, content creation and video production

· Assist to update presentations, and other documents where required

· Provide logistical and onsite support at events such as fairs, exhibitions, masterclass, information sessions, webinars, coffee chats, yield events, organisation presentation

Requirements

· Degree in any field, Business or Marketing major is preferred

· Minimum of 2 years relevant experience is preferred

· Process-oriented mindset

· Organised and meticulous with attention to details

· Excellent organisational and time management skills

· Strong in communication, presentation and stakeholder management skills

· Digital literacy in Office and knowledge in cloud software is advantageous

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

EA Licence No: 93C4403

EA Regn No: R1326974

Our Client is one of the top educational institution in Singapore.

Scope of Work

Research Grant Administration

· Provides effective administration of research grant call applications and management of awarded grants

· Assumes the role as SAP Concur reviewer and first-level approver and work with the Finance department to provide the fastest and smoothest approver flow.

Communication of Research Information

· Creates weekly research e-newsletter to communicate information on internal and external grant calls to faculty and research staff members.

· Develops content for the school’s website for research grants, projects and achievements.

· Develops Research-related publications (Research Brochures /Pamphlets)

· Assists with the organisation of the monthly WKWSCI Speaker Series (Research Talks).

Monitoring Research Budgets and Assets

· Monitor budgets and expenditures relating to research grants

· Monitor deadlines for the submission of expenditure reports as well as progress and final report

Requirements

· Bachelor's degree from a recognised university

· Proven administrative skills including the ability to handle data with accuracy.

· Excellent reporting with some finance working knowledge would be essential.

· Preferably 2 to 3 years of relevant work experience. Prior working experience in an academic institution will be an advantage.

· Competency in Microsoft Office applications (Excel, PowerPoint, word).

· Ability to do content management and creation of information on research (Website, social media and newsletters)

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

EA Licence No: 93C4403

EA Regn No: R1326974

Sales Executive [Freight Forwarding]

Working days : Monday - Friday 9am -6pm / Flexi Hours
Salary : $3200 -$4500 (Subject to Experience)
Location : Office - Changi Airfreight Centre

Job Responsibilities:

• Direct reports to the Senior Manager.
• Achieve agreed upon quarterly sales targets and outcomes within schedule.
• Generate and reach out to customer leads through cold calling, door knocking, digital marketing to establish new market.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Work closely with Customer Service and Operations on the execution of customer's quotation and orders.

Job Requirements:

• With Diploma in logistics / supply chain is preferable.
• Minimum 3 years of B2B or B2C sales experience, sales experience in freight forwarding industry will be highly preferred.
• Proficient using Microsoft applications such as Excel, Words, PowerPoint etc.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

HR & Admin Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,800 - $3,000 + $90 Transport Allowance

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Senior Advertising & Promotion Executive

5 days work week
10am - 6pm
Bukit Merah
$3200 - $3800

Responsibilities

• Market Research: Conduct market research to gather information on target demographics, consumer behaviour, industry trends, and competitor analysis.
• Content Creation: Assist in creating marketing materials such as social media posts, blog articles, promotional emails, or advertising copy.
• Advertising Campaigns: Support the planning, execution, and analysis of advertising campaigns, which may include online ads, print ads, and more.
• Email Marketing: Help with email marketing campaigns, including list management, content creation, and performance tracking.
• Graphic Design: Create or assist in the creation of marketing materials, graphics, and visuals for various advertising and promotional materials.
• Market Planning: Contribute to the development of marketing and advertising plans, including setting goals and objectives, budgeting, and timeline management.
• Branding: Assist in maintaining and enhancing the company's brand image and identity through consistent messaging and design.
• Learning and Development: Continuously learn about the latest marketing trends and tools, and apply that knowledge to improve marketing strategies.

Requirement:

• Good photography or videography skills.
• Experience in photo or video editing.
• Must be able to use adobe creative cloud
• Must know how to use Xiao Hong Shu, Tiktok, Ads Manager, Shopify, Instagram/Facebook and lastly Wechat
• Bachelor in any related field.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

YOUR IMPACT _________

• Be one of a key contributor to support the regional commercial lead for overall region (local market and travel retail) to achieve brand’s goals and objectives & ensure business agility in line with fast-evolving North Asia business development.
• To be the brand and business support to Commercial lead in the management of distributors and retailers, partnering relevant internal / HQ stakeholders to co-create and to achieve the goal of instilling desirable omnichannel brand experience at the heart of all actions.

YOUR MISSION _________

To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail parameters. To support the Area Retail Manager, North Asia to lead the consolidation of APAC key commercial operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support Commercial lead to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support Commercial lead to ensure Outlook from the markets is constantly updated and respected.
• Review and follow up with precision, completeness & promptness on monthly orders from markets and timely submission to Customer Service for capturing the turnover of the month.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments / increase, novelty reference creation / monthly forecast and analysis and consolidate monthly sell out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact
• Consolidate and update assortments/price lists per region and share them with retailers
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, North Asia

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

WHAT WE OFFER   _________

• A good career learning & development opportunity amidst a fast-evolving & strong growth business environment supported by passionate & like-minded team members.
• A role within the prestigious LVMH Group of 75 distinguished Houses with a worldwide presence

Responsibilities

· Be current and knowledgeable in HR legislations, Employment Act and Employment of Foreign Manpower Act.

· Administer, tabulate, and collate data for decision making.

· Support payroll processing.

. Administer 6-monthly medical examination.

· Support and administer on-boarding and off-boarding program.

· Engage in dormitory Planning to optimize dormitory occupancy for operational efficiency and cost effectiveness.

· Maintain current and accurate data for compliance and operation efficiency.

· Complete statutory report and survey from statutory board, eg. MOM

· Support the implementation of HR initiatives and projects to enhance employee engagement.

Knowledge, Skills and Abilities Required

· A Level'/Diploma

· Minimum of 3 years of relevant experience in human resource management

· Excellent interpersonal and people management skills

· Effective in both verbal and written communication

. Proficient in MS Office

*Salary range will be shared if candidates are shortlisted

We pride ourselves as an equal opportunity employer and adopt fair employment practices wherever we operate. All information received will be kept strictly confidential and used only for employment-related purpose. We regret that only shortlisted candidates will be notified.

As a Business Development Executive, you will carry out commercial activities to generate sales and new business opportunities, and provide after-sales support for clients.

Roles and Responsibilities

• Drive sales in commercial spaces for carpark management services.
• Identify new leads and generate new business opportunities.
• Manage car park tenders and prepare sales quotations.
• Manage existing clients and provide after-sales support.
• Conduct revenue analysis and execute marketing efforts to improve sales revenue.

Requirements

• At least a Diploma in marketing, business administration or equivalent.
• Proven track record of identifying and qualifying leads.
• Experience in sales and tenders would be an added advantage.
• Excellent interpersonal, communication, negotiation and presentation skills.
• Highly motivated, acute business sense with an analytical mind and able to work under minimum supervision.
• Good command of spoken and written English.
• Proficient in Microsoft Office tools (Excel, Word and PowerPoint).
• Possession of own transport would be an advantage.

• Patient registration and scheduling of appointments
• Ensure high level of operational effectiveness while following SOPs
• Attend to phone and email enquiry
• Handle payments
• File and maintain proper documentation
• Other ad-hoc duties as assigned

Position: Japanese Speaking Sales & Marketing Executive (Job ID: 17101)

• Training will be provided to guide you through the work! :)
• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement
• Basic + Comms + AWS
• Attractive AL benefits

Job Description:

• Develop new business / account and maintain existing clients though telemarketing or sending email.
• Promote total HR solution service such as Placement service, Temporary Staffing service, HR management service and Outsourcing service.
• Provide good customer service and build good rapport with clients.
• Visit clients for meeting.
• Provide clients with latest employment market information and consultation.
• Support organizing client seminar.
• Create/update presentation materials, brochure or any other sales tools when necessary (both in Japanese and English).
• Plan client marketing strategy.
• Liaise with overseas group offices and Japan team.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented with positive mindset
• Min 1 year of B to B sales experience preferably
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Possess high energy level and enjoy working in a fast-paced environment
• Business level of English in order to liaise with English Speaking clients
• Conversational level of Japanese in order to liaise with Japanese speaking clients.
• Team player
• Has interest in HR and Marketing area
• PC skill especially Power Point skill
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Please find Privacy Policy Agreement from the below link.
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EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Event Planning Executive

Location: Nearest MRT: Bugis
Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM (1-hour lunch break)
Contract Duration: 1 year
Salary: Up to $3,600/month
Travel Requirements: Up to 30% travel, including weekends (local and overseas).

Key Responsibilities

Event Planning and Management

• Plan and deliver face-to-face, online, and virtual workshops and events.
• Monitor and manage event logistics, venue capacities, and budgets to meet KPIs and quality standards.
• Communicate expectations and logistics with stakeholders, including workshop leaders, participants, venues, and staff.
• Lead on-site/virtual events, making quick decisions and implementing emergency plans as needed.
• Ensure events are branded according to IB guidelines and comply with sponsor/exhibitor policies.
• Provide coverage for team members as assigned.

Financial Management

• Negotiate contracts with third-party vendors to minimize costs while ensuring quality.
• Adhere to established budgets and financial guidelines.
• Process invoices and maintain financial records for event metrics, including attendance, expenses, and revenue.

Travel and Hotel Management

• Collaborate with the logistics team to arrange travel and accommodation for workshop leaders, representatives, and staff.
• Manage hotel bookings, rates, and master account lists.

Event Quality Assurance

• Compile post-event reports highlighting successes and areas for improvement.
• Maintain a high event quality survey score in alignment with organizational KPIs.
• Report performance issues of volunteers or leaders via the IBEN system.

Special Projects

• Participate in strategic projects or initiatives as assigned.
• Provide support for additional meetings and events, such as IBEN training.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

We are a specilaist clinic looking for a Business Partnership Executive to join our growing practice to provide high-quality vision care to our patients.

Job Description

· Broaden networks and partnerships between the Company and external parties

· Develop deep understanding of the Company’s services and the industry trends

· Source new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities

· Take leads provided by the Medical Director and act diligently on the leads to expand business development initiatives

· Identify new business development opportunities

· Conduct relevant market research and analysis and to report and summarise these findings in a report to the Medical Director

· Secure B2B partnerships to increase sales revenue and client volume

· Play a central role in organising forums and promotional events relating to promotion of the Company’s services

· Support the Company’s strategic positioning in business development

· Collaborate with marketing and website teams to synergize business development efforts and promoting increasing client volume

· Promote client feedback of business development initiatives

· Assist in the development of client-facing collaterals

Requirements

• Diploma/Bachelor′s Degree in Business, Communications or realated field or equivaient experience
• Excellent written and verbaI communication skills
• 1-2 years experience in the healthcare/medical field in a similar capacity is an added advantage

Interested applicants, please email your CV to [email protected]

Adeline Sim

Recruit Inc Pte Ltd

Reg No: R21101415

EA Licence No: 14C7334

[email protected]

We regret to inform that only shortlisted candidates will be notified.

logistics solutions

Jurong East

Working hours: Mon-Fri 9am – 6pm / Sat 9am – 1pm alternate off

Customer Service Executive

up to 3k

. liaise with clients and vendors to process n execute jobs

. documentation and invoicing

How to Apply:
Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Office Administrative Duties

• Process CorpPass applications and terminations
• Administer season parking requests and renewals
• Order and inventory control of stationeries and pantry supplies Manage office and pantry inventories and restock supplies
• Oversee general office cleanliness and festive decoration
• Administer and maintain Ccompany mobile phones administration
• Perform relief duties at reception
• Any other duties as and when assigned

Board Secretariat

• Coordinate Board Members' Induction and Training Programme
• Organise Board Members' Retreat
• Provide administrative support, including Preparation,re, compilecompilation, upload and circulation of meeting materials
• Minutes taking

Corporate Secretariat

• Circulation and compilation of Annual AGM / EGM documents and Directors' Resolutions

• Degree in Business Administration or related field, minimum Diploma in Business Administration with at least 2 years' relevant experience
• A team player, analytical, meticulous, resourceful, with good interpersonal skills
• Experienced in Office Administration at Executive level
• Good written and verbal communication
• IT savvy - Intermediate to advanced proficiency in Microsoft Office especially Power Point, Excel, Word and IT savvy
• Able to multi-task and communicate well with people of all levels

Job Info:

• Working Days: 5 days/week
• OA shift: 7.30am to 5pm / 7am to 4.30pm
• OB shift: 1 to 10.30pm / 1.30pm to 11pm
• OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Central/Sentosa

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Responsibilities:

• Manage and analyze cases to determine required follow-up actions.
• Communicate effectively with appellants and internal stakeholders to address and resolve issues.
• Collaborate with various agencies to retrieve necessary data and inputs, ensuring compliance with process workflows.
• Investigate process gaps, identify root causes, and provide actionable recommendations for improvement.
• Coordinate with business process owners, ground users, and technical teams to implement changes.
• Support and conduct audits, track report submissions, and ensure compliance with reporting standards.
• Provide accurate and concise responses to queries received via phone or email, ensuring clarity and professionalism.
• Perform administrative tasks to ensure the completeness and accuracy of all processes.

Requirements:

• Demonstrated customer service experience with a strong track record of competency.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proven leadership experience is a plus.
• Detail-oriented, disciplined, service-oriented, and a collaborative team player.
• Proficiency in Microsoft Office applications, particularly Excel and Word.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Singapore Based (Taman Jurong)
• Monday – Friday, 08:00am - 05 :00pm
• Salary: $2,800 - $3,000 + $90 Transport Allowance
• Diploma in Human Resource; 1 year of relevant experience
• Career Progression Opportunities

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247