To fulfill the dual role of managing customer service and handling social media marketing for the bowling alley, performing duties as outlined below.

Duties and Responsibilities

**Customer Service Responsibilities**

- Greet and assist customers, manage check-ins, and answer inquiries about lane availability, packages, and promotions.

- Oversee lane setup, equipment checks, and provide guidance on bowling equipment use.

- Process payments for bookings and rentals, and manage group reservations.

- Address customer concerns and equipment issues, resolving or escalating as needed.

- Maintain cleanliness and safety standards in the bowling area and ensure compliance with health protocols.

- Upsell services like food, beverages, and promotions, and inform customers of events and special offers.

- Monitor and manage inventory and collaborate with staff to enhance the customer experience.

**Social Media and Marketing Responsibilities**

- Create engaging content for social media, post regularly on platforms such as Instagram, Facebook, and TikTok.

- Run promotional campaigns, engage with followers, and respond to online feedback and inquiries.

- Develop event highlights, manage promotional collaborations, and maintain an active online brand presence.

- Track and report on engagement metrics, adjusting strategies to maximize audience engagement and drive traffic.

- Coordinate with the marketing team for campaign alignment and contribute ideas for promotional initiatives.

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Location: changi (pick up islandwide)

Office hour monday to friday

Salary: 2700

6 months

1. Inventory Management

a. Includes maintaining inventory accuracy by preparing reports, coordinating with clients and warehouses for timely shipments and document provision, raising purchase orders, reviewing inventory, and handling inventory issues. It also involves preparing inventory reports for clients, coordinating item conversions with warehouses, and performing other administrative tasks.

2. On-time Administration of Billing and Reporting to Client

a. Perform clients VAS (value added service) billings, ensure all billings are done accurately and on-time

3. Handling Customer & Product Complaint

a. Support the Client Service Specialists and Manager to follow up on assigned task and closing the assigning tasks within the set timing

4. Scheduling & Handling Secondary Redressing

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Key Responsibilities:

• Oversee daily import/export operations, including shipment execution, documentation, permits, customer invoicing, and vendor invoices.
• Ensure all processes are completed on time and in compliance with regulations.
• Prepare documents such as sales, shipping, LC negotiation, insurance, and other required paperwork.
• Coordinate with suppliers, customers, shipping/forwarding agencies, insurance companies, and banks.
• Manage inventory and plan deliveries to ensure timely distribution.

Requirement:

• Diploma with Supply Chain related experience
• Knowledge in Incoterms, import/export documents (Not Mandatory)
• Familiarity with shipping and manufacturing procedures (Not Mandatory)

Additional Information:

• Monday - Friday (Office hours)
• Up to $3600
• Located walking distance from Labrador Park

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Project Executive/Manager, Market Expansion

Aevice Health | Singapore

About Us

Aevice Health is an innovative medtech startup based in Singapore, specializing in a FDA-cleared medical device, AeviceMD. We are expanding our market presence and enhancing our product indications in the US healthcare market. As we enter our next phase of growth, we are seeking a motivated individual to join our commercial team and drive our market expansion initiatives.

Position Overview

We are looking for a Project Executive/Manager for Market Expansion to support our market access and commercialization strategies in the US market while being based in Singapore. Working directly with the Chief Commercial Officer, this role will be instrumental in executing strategies to expand our product's market presence and secure new indications for use. The position level (Executive or Manager) will be determined based on the candidate's experience and qualifications.

Key Responsibilities

● Support market expansion projects focusing on the US healthcare market, including research and analysis of key account targets

● Assist in developing and maintaining relationships with US healthcare providers, payors, and key stakeholders

● Research reimbursement pathways and insurance coverage options

● Help create and execute market access strategies to increase product adoption

● Support clinical teams in documentation for expansion of product indications

● Prepare market analysis reports and presentations for senior management

● Track project timelines and deliverables across multiple stakeholders

● Assist in coordinating with regulatory teams to ensure compliance with FDA requirements

● Support relationship building with distribution partners and healthcare networks

● Monitor market trends and competitor activities in the medical device sector

Required Qualifications

For Executive Level:

● Bachelor's degree in Business, Healthcare Administration, Biomedical Engineering, or related field

● 0-2 years of working experience

● Fresh graduates with relevant internships in healthcare/medical device industry will be considered

● Basic understanding of healthcare systems

● Strong analytical and research skills

● Excellent communication skills

For Manager Level:

● Bachelor's degree in Business, Healthcare Administration, Biomedical Engineering, or related field

● 2-4 years of relevant working experience in healthcare/medical device industry

● Experience in market access, reimbursement strategies, or healthcare sales

● Demonstrated project management skills

● Experience working with international stakeholders

Preferred Qualifications

● Experience or internships in medical device companies

● Knowledge of US healthcare system

● Basic understanding of FDA regulatory processes

● Experience with market research and data analysis

● Previous exposure to healthcare providers or insurance companies

● Experience in a startup environment

Required Skills

● Strong analytical and research capabilities

● Good project management skills

● Excellent presentation and communication skills

● Proficiency in data analysis and market research

● Ability to work independently and manage multiple projects

● Proficient in Microsoft Office Suite

● Strong attention to detail

What We Offer

● Competitive salary package

● Performance-based bonuses

● Health insurance coverage

● Professional development opportunities

● International exposure

● Mentorship from senior management

● Dynamic startup environment

● Opportunity to make a significant impact in healthcare innovation

● Clear career progression pathway

Location

● Based in Singapore with regular virtual engagement with US stakeholders

● Occasional travel to the US may be required (10-15% of time)

Career Development

● Structured mentorship program under the Chief Commercial Officer

● Opportunity for role advancement based on performance

● Exposure to all aspects of commercial operations in a medtech startup

● Development of both technical and business skill sets

How to Apply

Qualified candidates should submit their resume, cover letter, and a brief statement of their career aspirations in the medical device industry to [email address].

Aevice Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities:

• Assist in full set of accounts including Accounts receivables, Accounts Payables
• Ensure issue invoices and tracking of receivable and payable
• Verify and reimbursement of account payable / claims etc
• Liaise with various departments, internal and external vendors and banking facilities
• Ensure expenses and receivable are compliance with standard operating procedures
• All necessary documentation Issue invoices and tracking of incoming payment
• Verify and reimbursement of claims and account payable
• Perform administrative duties as assign and comply to ISO / OSHA standards
• All necessary documentation

Requirements:

• Degree or Diploma holder in financial institute with at least 1-2 years of relevant working experiences
• Proficiency in Microsoft Word and Excel
• Proficiency in using SAP/ERP will be an advantage
• Preferred skill sets: Self Driven, resourceful, problem-solving nature, and good conversational / writing skills in English.

• Flexible working schedule
• Opportunity to convert to permanent roles
• Attractive incentives and bonuses

We are a business consultant for clients who specialize in recruitment and business support services.

Compensation and Benefits

• Incentives and performance bonuses
• Flexible working schedule, minimum 2 days per week, 5 hours per day
• Opportunity to convert to Permanent Roles
• No experience required, training and mentorship provided

Job Scope

• Developing a pipeline of potential corporate clients, leads will be given
• No sales presentation required. All appointments scheduled will be accompanied and handled by our Business Consultant
• Relationship management for cross selling opportunities
• Strategic analysis for new potential markets and opportunities

Who we are looking for

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field
• Suitable for candidate looking for second source of income
• Suitable for candidates keen to explore B2B business development
• Suitable for candidates with previous corporate network and experience especially in the HR field

Our office is located at CT hub2, near to Bendemeer MRT, interview will be done strictly face to face.

▶️ Basic up to $2800 + AWS + VB
▶️ Monday - Friday (9am - 6pm)

Mon to Fri 8.30am to 6pm

Job Description:

This role is pivotal in advocating for Company’s products among showroom owners, ID carpenters throughout Singapore. Candidates must possess a strong grasp of architectural specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Develop and maintain strong relationships with designers, showroom owners, directors, and other stakeholders.

• Identify and pursue new business opportunities through networking, and cold calling to open new accounts.

• Promote and introduce Company’s products to existing and new accounts to achieve monthly, quarterly and annual sales targets.

• Showcase marketing tools such as standees, anti-bacterial decals, binders, and wire racks for display in showroom interiors.

• Conduct effective product presentations to stakeholders and potential clients to showcase our products' advantages and salient features.

• Manage the collection of payments from clients in a timely manner.

• Develop strategic partnerships with industry associations, trade organizations, and key influencers to enhance brand visibility and market reach.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Gather and relay market insights to management for strategic decision-making.

• Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.

Requirements:

• Minimum Diploma in Sales, Marketing, or a related field.

• Proven experience as a Sales Executive or relevant role in the building materials and/or surfacing products.

• Strong track record of achieving sales targets and driving business growth.

• Excellent negotiation and communication skills (both written and verbal).

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong business acumen with a strategic mindset.

• Experience with CRM software and Microsoft Office Suite.

• Willingness to travel extensively

• Good connection with interior design showroom owners.

within the assigned territory.

Job Description

• Industry/Organization Type: Metal Recycling Company
• Position Title: Sales Executive (Precious Metal)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8 am – 5 pm
• Salary Package: Up to $4,000 + Incentives + Transport Allowance + Vehicle Expenses Reimbursement + HP Reimbursement + AWS + Performance Bonus + Joining Bonus
• Duration: Permanent

Key Responsibilities

• Identify potential customers with precious metal refining requirements from industries such as, but not limited to, Oil and Gas, Chemical Industry, Aviation, Semiconductor, and Pharmaceutical.
• Prepare proposals, negotiate deals, and follow up closely with potential customers to gather feedback on quotes, competitors’ responses, and decision-makers' intentions.
• Communicate with customers on metal pricing, transfer requirements, and other related queries.
• Monitor precious metal price updates and customer job statuses.
• Collaborate with relevant departments to ensure high customer satisfaction and smooth internal operations.
• Work closely with Customer Service to maintain and update the Customer Database, including key details such as customer name, designation, company, contact information, and email addresses.
• Assist the Senior Manager in maintaining and improving the Customer Care Program by monitoring customer satisfaction, addressing complaints, and responding to any changes in customer personnel, equipment, processes, materials, or business strategies.
• Gather and report information on customers, prospects, competitors, market trends, pricing, and new entrants.
• Support in identifying influence groups, stakeholders, and substitute services.

APPLY NOW!!!

• Diploma in Business, Chemical Engineering, or a related field.
• At least 2 years of related experience.
• Proven track record in key account management.
• Strong pitching and negotiation skills.
• Willingness to travel overseas as required.
• Must possess personal transport (car).
• Candidates with more experience will be considered for Senior Executive/Assistant Manager role.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69619 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon-Fri: 08:30 AM – 05:30 PM

Job Duties / Responsibilities

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle repossessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems
• Other ad-hoc admin tasks, if need be.

Qualification, Required Experience,

• Experience in going through the whole cycle of legal process of debt collection
• Ability to advise on what legal action is best at different stages of debt collection
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Ability to reconcile complex accounts and have excellent attention to detail
• Calm, confident manner to handle potentially uncomfortable conversations
• Diploma/Degree with at least 2 years relevant work experience

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:81YEB4G9

We are seeking a passionate and results-driven Sports Business Senior Executive to lead wholesale and B2B sales efforts within Singapore. This role drives sales revenue and market share growth by managing relationships with local retailers, distributors, Corporate MNC and government agencies. The ideal candidate is an achiever with a strong sales mindset and has existing contacts with key agencies to increase our chances of securing projects.

Key Responsibilities:

• Build and maintain strong relationships with local retailers, distributors, corporate MNC and government agencies and other associations.
• Develop and execute account plans, sales strategies, and tactics to meet and exceed revenue targets.
• Actively pursue new B2B sales opportunities, nurturing leads and developing relationships within assigned accounts.
• Coordinate and manage order processing with the supply chain team to ensure accurate and timely product delivery.
• Maintain and update sales pipeline, account statuses, and forecasts in CRM tools.
• Organize seasonal product presentations and sell-in sessions for local accounts.
• Conduct on-site visits to client locations for sales presentations and product training.
• Strengthen customer relationships to ensure continued revenue streams and identify upsell/cross-sell opportunities.
• Drive business development efforts by pursuing government tender projects and navigating bidding processes.
• Utilize affiliations or contacts within government agencies and sports associations to maximize project acquisition potential.
• Collaborate with internal teams to execute localized marketing plans with Singapore-based retailers and distributors.
• Provide regular updates and reports on sales activities, customer feedback, and market conditions to management.
• Stay informed on current industry trends and competitor activities to shape effective sales strategies.
• Achieve and exceed net sales targets within the assigned accounts and categories, focusing on driving revenue growth.
• Maintain or improve margin targets for product lines, balancing sales growth with profitability.
• Monitor and maintain optimal inventory levels for assigned accounts and categories, preventing overstocking or stockouts to meet customer demand and support sales goals.

Qualifications:

• Strong knowledge of Singapore’s wholesale and B2B sales environment, particularly in government and sports sectors.
• Experience with government tenders and bidding processes would be an added advantage
• Passion for sales and achieving results, with a drive to exceed targets.
• Enthusiasm for sports, with knowledge in badminton or running being an advantage.
• Proven experience in sales, with a solid understanding of sales cycles and processes.
• Proficiency in Microsoft Office, particularly Excel, for data analysis and reporting.
• Excellent presentation and interpersonal skills, with the ability to actively listen and respond to customer needs.
• Diploma or Bachelor’s Degree in a relevant field, or equivalent experience.
• Self-starter with strong commercial awareness, a robust local network, and a goal-oriented mindset.
• Willingness to travel locally to client sites as needed.
• Industry - Ideally in apparel/fashion/shoes or FMCG.

We are looking for a dynamic, resourceful, and ambitious Account Service / Event Manager to join our fast-growing team. The successful candidate will be trained and polish the skill for event management to support the assigned project.

As part of the Account Servicing team for Event, you will be sourcing, connecting with suppliers, and ensuring all event elements being assigned are delivered across multiple projects.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Roles and Responsibilities

Account Management:

• Creates strong, compelling, and strategic plans, and recommend how digital and on ground channels can be used to integrate consumer journey

• Serve as the lead point of contact for all current clientele and its active projects.

• Develop trusted advisor relationships with senior stakeholders on the clientele end and build meaningful and engaging relationships with the clientele's key decision-makers, influencers and end-users.

• Project manage and ensure the timely, successful and profitable delivery of our clients' creative solutions according to their business needs and objectives

• Be the champion for the client's campaign and an informed expert on the products and solutions. Contribute effectively in any incoming brief/project discovery phase - discover and identify client's business pain points, SWOT, landscape.

• Ensures that client issues are dealt with efficiently, informing the Account Director of any problems that may arise

• Collaborate with creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions

• Forecast, prepare and track key account management metrics in the company's CRM platform to ensure the accounts' timeliness of billing and profitability.

• Maintain the Account team archive library

Event Management:

• Establish a deep-rooted understanding of the client’s unique event needs and requirements. This includes providing necessary floor plans, conducting a site inspection, liaising with service providers etc.

• Attentively service clients, by understanding and responding to clients in a perceptive, relevant, and confident manner.

• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability.

• Events management from roundtable, conference, hospitality and appreciation events.

• Project Management, Budgeting and Post Report are being manage end to end.

• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements

• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client

• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis.

Requirements

• At least 3-4 years of relevant experience in MICE, Hospitality/Tourism, integrated marketing agency environment or a relevant industry

• Strong client-centric

• Good communication and negotiation skills

• Independent personal motivation and initiative, as well as discipline and good judgment

• Ability to multi-task and work under pressure

• Demonstrable organizational skills, with a good eye for detail

• Excellent computer knowledge of PC environments with proficiency in MicrosoftWord,

• PowerPoint, Excel, Writing, and proofing skills are also required

• Ability to work independently, organized, dependable and detail oriented

• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Job Title: Customer Relationship Executive - BYD / Denza

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.
11. Conduct and manage customer satisfaction survey including but not limited to post showroom visit/ test drive/delivery customer satisfaction follow up
12. Collect, analyze and share useful statistics, market trend and local best practice from retail marketing operations
13. Handle unexpected events, such as customer complaints, poor departmental cooperation, etc., to ensure effective implementation of the associated processes.
14. Assist sales manager to set the monthly DCC outbound call volume , customer arrival volume, test drive volume to complete the lead generation rate, follow up rate, arrival rate , test drive rate of various indicators statistics and analysis

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.
• Prefer candidate who able to start immediately.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.

• Contributes information, ideas, and research to help develop marketing strategies
• Helps to detail, design, and implement marketing plans for each product or service being offered
• Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channels
• Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.
• Answers questions from clients about product and service benefits
• Maintains excellent relationships with clients through superior customer service
• Tracks sales data and works to meet quotas or sales team goals
• Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance
• Creates and presents regular performance reports for managers and executives
• Helps to interview, hire, manage, and direct members of the company’s marketing and sales teams
• Assigns specific employees to marketing and sales projects or client accounts as needed
• Implements and adheres to company policies and procedures
• Attends trade shows and travels to meet clients as needed