Job Roles and Descriptions

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customer issues, complaints, and inquiries within the stipulated service level agreement (SLA) timelines.
• Collaborate closely with the operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for Unsecured Loan products.
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions, and messaging related to Unsecured Loan products.
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks, and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Required Experience

• Bachelor’s degree or equivalent.
• Preferably 2 years of experience in consumer banking or a related industry.
• Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
• Self-driven and able to work independently under tight timelines.
• Strong communication skills with the ability to collaborate effectively as a team player.
• Well-versed in Microsoft Office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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About the company
A regional role with our client who is a renowned insurance company.

About the job
You will be responsible for the Asia Pacific region, overseeing governance, risk and compliance across the region, ensuring adherence to regulatory requirements and managing relationships with regulators. This includes monitoring legislative changes, maintaining control frameworks, managing incident escalations, and providing advisory on compliance matters. The role also involves ensuring data protection, developing training programs, supporting policy creation, and acting as a liaison with external auditors and regulators. Additionally, the manager will lead team development, and stay updated on regulatory changes to uphold high compliance standards.

Skills and experience required
At least 12 years of experience in risk/compliance in the insurance sector, with at least 5 years in a leadership role. You should possess strong leadership, communication, and interpersonal skills, with proven experience in managing teams and complex projects.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Software Test Manager – 2 Years Contract - Singapore

We are seeking an experienced and dynamic Test Manager to lead and drive the quality assurance processes for innovative projects. In this role, you will define and implement robust testing strategies to ensure that the applications meet the highest standards of quality and performance.

Key Responsibilities

• Test Strategy & Planning:
  Develop and implement comprehensive test strategies for new and existing applications.
  Design test approaches, plans, cases, and scripts based on requirements and specifications.
• Execution & Oversight:
  Oversee manual and automated testing processes to ensure thorough coverage of application functionalities.
  Collaborate with business teams to coordinate and execute user acceptance testing (UAT).
• Defect Management:
  Work closely with development teams and business analysts to troubleshoot and resolve defects in a timely manner.
  Monitor testing progress, providing regular updates to stakeholders on test results, defects, risks, and issues.
• Continuous Improvement:
  Research and implement new tools and techniques to enhance testing methodologies.
  Ensure compliance with industry best practices for quality assurance and testing.
• Leadership & Collaboration:
  Lead and mentor the testing team, fostering a collaborative and high-performance environment.
  Facilitate effective communication between the testing team and other departments to promote a quality-first mindset.

An Ideal Candidate:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 4 years of experience in software testing, including 2 years in a managerial or leadership role.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Hands-on experience with test management tools (e.g., JIRA, TestRail) and automation tools (e.g., Tosca, Selenium).
• Proven ability to lead and mentor teams while fostering collaboration and innovation.

This is a 2 years contract to start, renewable and convertible to permanent.

EA License Number: 16S8131

Recruiter License Number: R22105628

Languages are key to our mission of bringing the world closer together. The Meta family of apps is currently available in 100+ languages and we are adding many more. ~90% of people already use our products from outside of North America and we continue to expand internationally.

As Language Manager for the Vietnamese speaking market, you will be involved in ensuring that we deliver a great user experience to our international audience through high quality translations. As we work closely with team members in remote offices and regional stakeholders, it is very important that the candidate be comfortable working with remote teams across different time zones.

Responsibilities

• Reviewing, editing and/or translating high visibility UI content and high priority long form content of Meta family of apps and other core experiences in English-to-Vietnamese
• Performing localization screenshot testing to identify linguistic and functional issues
• Working closely with product teams and performing hands-on linguistic testing on web and mobile devices
• Collaborating with the Localization Program Management team to support product launches and drive the efforts to ensure end to end linguistic quality during the product launch cycles
• Driving product and/or vertical-specific language quality initiatives
• Collaborating with the Vendor Management team to select new translation vendors, drive vendor-probation, and support their ramp-up
• Closely monitoring vendor translation quality through our quality framework and managing translation vendors' performance when needed
• Driving or supporting cross-functional and/or team level quality framework at scale
• Building and scaling stakeholder education programs for internal cross-functional partners and external vendors to ensure language quality from end to end
• Maintaining the localization glossaries, style guides, and TMs (Translation Memory) for owned content
• keeping them up-to-date and audience appropriate
• Working closely with the in-country stakeholders to deliver market appropriate translation
• Performing other linguistic tasks as needed
• Traveling domestically or internationally to other Meta offices and/or business sites as needed

Minimum Qualifications

• Vietnamese language is required to communicate efficiently with our translation vendor teams, cross-functional teams, and occasionally, with our end-users in Vietnam.
• 3+ years of experience in English-to-Vietnamese translation, product UI localization, linguistic reviews and translation quality management is required for monitoring the Vietnamese translation quality for all our products, and making appropriate decisions for necessary changes to improve it.
• Experience in creating and/or maintaining linguistic assets for Vietnamese translation (e.g. terminology, style guides etc.) is required for being able to guide our translation vendor teams and reviewers in ensuring consistency, accuracy and appropriateness of Vietnamese translation on the Meta family of apps.
• Knowledge of Vietnamese culture, society and current trends is required to ensure that the tone and style of our Vietnamese translation is appropriate for millions of our end-users who are in vietnam.
• Knowledge of linguistic and cultural diversity of Vietnam is required to ensure that our Vietnamese translation is inclusive of and appropriate for all our end-users in every region of Vietnam.
• Familiarity with CAT tools is required in order to perform the day-to-day work of translation and linguistic reviews.
• Experience in localization of online and mobile products from English to Vietnamese is required to understand & detect the language-specific issues in product localization, and fix them by applying the right solutions.
• Cross-functional experience working with engineers, product teams, regional stakeholders or clients is required to work effectively with cross-functional teams within Meta, and to help them detect and resolve language-specific issues in Vietnamese.

Preferred Qualifications

• Experience in localization of gaming content
• Experience in localization program and/or project management
• Experience in digital marketing
• Experience in hardware localization and testing
• Experience in AR, VR, smart home devices, or related technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

At Adrianse, we grow together as a team. Each and every member of the team needs to contribute towards the successful delivery of our projects,

We want everyone to aspire to grow within the organisation and Adrianse will provide the necessary platform and mentorship to help your growth.

As part of the Client Solutions Team, the Business Development Manager will contribute to the growth of the business by converting sales leads locally and globally. We seek candidates who are self-starter and growth driven, looking for a career in the future of Workplace, and interested in joining an international firm with a growing global presence.

The roles and responsibilities listed below act as a guide for you to understand the firm's expectations and also help you align yourself accordingly. We do believe that each one of you has unique traits and the same needs to be acknowledged and nurtured, hence the expectation is that you define a key role for yourself in addition to the list mentioned below.

Responsibilities:

⦁ Key Responsibilities

⦁ Align to the core values of the organisation and ensure execution meets the needs of all stakeholders and business objectives

⦁ Nurture clients & build relationships to turn clients to key accounts for workplace design services

⦁ Successful achievement of the agreed KPIs

⦁ Be the key contact of accounts to promote, negotiate and close contracts with client’s key decision makers

⦁ Responsible for stitching marketing content like profile, presentations, mailers and more using our standard marketing library

⦁ Responsible for identifying and developing business opportunities including new markets, growth areas to create sales leads locally and globally.

⦁ To conduct market research through established relationships and networking to identity, build and develop sales leads

⦁ Strategy Formation

⦁ Collaborate with internal stakeholders to align, develop and execute high impact strategies to effectively communicate sales strategies, presenting and promoting of adrianse* services and value adds with differentiating factors

⦁ Maintain strong understanding of sales leads & market requirements for existing and future business needs, translating and communicating through marketing collateral with such emphasis to promote adrianse* capability to offer suitable solutions

⦁ Provide feedback from existing clients and prospects to assist in improving the products and services offered

⦁ As part of the Global Client Solutions Team, to maintain close liaison with its members to ensure regular alignments and updates of accounts. To actively collaborate with members to discuss strategies and distribute workload/ownership to ensure effective communication with clients

⦁ Deliver business reviews to the senior leadership team with account updates and progress

⦁ Solution Development & Customization

⦁ Collaborate with internal teams (including client solutions, marketing, and product) to create tailored solutions that meet the unique needs of clients.

⦁ Translate client requirements into actionable deliverables, working closely with the solutions team to ensure high-quality execution.

⦁ Understand industy trends and competitive landscape to position our offerings effectively.

⦁ Customers Fronting

⦁ Drive the RFP process by coordinating with internal resources for the preparation and delivery of the pitch, including design closure post award of the projects

⦁ Support Design and Project teams for smooth delivery of projects and meet the service expectations of the clients

Qualifications

⦁ Minimum 6 years of professional experience in workplace design or associated industries such as office furniture, technology, or related consulting services.

⦁ A bachelor's degree in marketing, business, design or a related discipline

⦁ Proven track record of successfully closing large deals at enterprise levels

⦁ Proven ability of building and maintaining a network of relationships and foster long term opportunities

⦁ Preferred knowledge in the Built Environment, including design tools such as BIM, Revit, Autodesk etc

⦁ Possess a strong network of industry contacts and potential clients

⦁ Experienced sales with a commercial background

⦁ High Proficiency in Google Workplace

⦁ High Proficiency in verbal and written English

The ideal candidate:

⦁ Excellent, enthusiastic, clear communication skills with a diverse audience is critical to the success of this position

⦁ Entrepreneurial and demonstrate ability to consistently achieve commercial goals

⦁ Collaborative and a good team player

⦁ An effective problem solver and able to work with stakeholders across different cultures and geographies

⦁ Strong communication, persuasion, and presentation, sales, people and organisational skills

⦁ Excellent analytical and strategic thinking skills

⦁ Ability to travel both domestically as well as internationally and possession of a valid passport

⦁ Comfortable to work with international conference calls in multiple time zones along with cross-cultural sensitivity is required

⦁ Integrity is very important, you are expected to render your duties with integrity and at no point do anything which will question the credibility of the organisation

⦁ A desire to learn new things

The above parameters are basic guidelines, any additional value addition, positive contribution in design, software development, process etc will be acknowledged and considered in your overall KPI analysis.

About the company
Our client is a renowned global general insurance company, seeking an experienced compliance professional to work closely with the senior management, legal, and global teams on end-to-end compliance matters.

About the job
The role involves implementing and managing the company’s compliance program and internal policies. Responsibilities include staying updated on regulatory changes, developing and overseeing sanction screening and AML controls, and promoting a culture of compliance through training and awareness initiatives. You will work closely with the board and senior management team, handling regulatory queries, inspections, and audits. You will provide guidance on policies and ethical conduct, and ensure data protection compliance. Additionally, the role involves managing cross-functional and global compliance projects.

Skills and experience required
At least 8 years of regulatory compliance experience in the insurance industry, familiar with MAS and Data Privacy regulations. In order to succeed, you should possess strong interpersonal, analytical, project management, and communication skills. You should have strong business acumen, with the ability to work under tight deadlines.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

about the company
our client is a global supplier of technology and services for innovation solutions and we are seeking for an experienced leader, reporting to a global lead, to oversee strategies for export control and sanctions law across APAC region.

about the job

• leading a team of export control officers across APAC region.
• implementation of global strategies and policies in accordance to export control and sanctions law.
• implement national and regional directives in accordance with global standards.

skills and experience required

• min. 5-7 years of relevant working experience
• strong knowledge in export control and sanctions compliance accordance to EU and US.
• strong leadership experiences.

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244)

Our client, a bank in Singapore, is looking for a Relationship Manager in Consumer Banking to join their Premier banking team!

What You’ll Do:

• Build and manage relationships with retail banking customers, delivering tailored financial solutions.
• Provide expert advice on banking products, including loans, credit cards, deposits, and insurance.
• Drive client satisfaction by addressing needs, resolving issues, and conducting regular portfolio reviews.
• Identify opportunities to cross-sell and upsell products while achieving sales targets.
• Stay updated on market trends and ensure compliance with banking regulations.

What We’re Looking For:

• Experience in consumer banking, financial advisory, or relationship management.
• Strong knowledge of banking products and customer-focused solutions.
• Excellent communication and interpersonal skills..

What’s in It for You:

• Competitive pay with performance-based incentives.
• Growth opportunities in a supportive environment.

Next Step

If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to [email protected].

EA Reg No. R1876585
EA License No. 23S1593

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Success Manager

What you will do:

• Build strong rapport with key client stakeholders and own the entire client lifecycle from successful onboarding, launch to ongoing relationship and/or engagement initiatives management, quarterly business reviews and driving business growth through renewals by increasing an account’s annual recurring revenue and in parallel, reduce risk of churn.  
• Enhance client satisfaction and trust by boosting adoption, retention, and engagement through proactive monitoring and analysis of client data, providing valuable recommendations, and identifying opportunities for upselling and cross-selling.   
• Demonstrate expert understanding of ThoughtFull’s products, services, and engagement initiatives (including clear demonstration sessions).   
• Develop and deliver activation programs and/or engagement and communications plans at scale (including collaboration with internal teams) to drive education, increase engagement levels and create meaningful quantified impact based on client’s needs.  

• Minimum experience of 3 years in client success, account management, change management or strategic Human Resources in a medium to large organisation (matrix, Software as a Service (SaaS) or management consulting organisation is an added advantage) where you have demonstrated the ability to manage multiple projects/portfolios with either high recognised revenue or large/diverse set of stakeholders.  

• Displays a strong professional conduct, excellent stakeholder management (from rank-and-file to C-suite) and written and verbal communication skills tailored to fit audience.  

• Strong business acumen and detail-oriented with excellent time management skills, i.e., the ability to plan, prioritise, and deliver several initiatives at any given time.  

• Ability to utilise quantitative and qualitative data analysis to derive insights and drive key success metrics such as client engagement and utilisation.  

• Proactive, a fast learner, resourceful with a high regard for discipline and commitment to your work.  

• Continuously thinks of ways to make processes and your (and the team’s) work more efficient and leaner while achieving impact with clients.   

• Comfortable working, navigating and taking ownership in an environment of rapid growth, change and states of flux, and ambiguity.  

• Experience or exposure working with HR professionals (e.g. Talent Management, Benefits & Compensation, Employee Engagement and Culture) is an added advantage. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as the best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

Are you looking to make an impact? As a Splunk Technical Account Manager, the work you will do directly impacts the adoption and optimization of the Splunk platform for some of our most important customers. We bring strategic technical guidance to our customers to make people happier with our software, and just as importantly, we bring customer’s needs and wants back to Splunk to make our software better. We also have the chance to see firsthand the phenomenal ways customers use Splunk and adapt our software to make their business resilient.

You will be a trusted expert advisor that our key customers rely on to help them achieve their strategic objectives and improve their investment in Splunk. You will cultivate customer intimacy, developing strategic relationships with key collaborators to understand customer use cases and desired outcomes while bringing your deep knowledge of Splunk’s products to provide technical guidance and best practices, ensuring customer health, adoption and success. Additionally, you will address the resolution of our customers’ most ambitious problems, including the ones they didn't even know existed. Splunkers are self-motivated, learn ground-breaking technologies, and thrive in constantly evolving environments. Excellent at understanding, adapting and guiding our customers on how to best use our Platform. Are you up for the challenge?

Responsibilities:

• High-quality guidance and mentorship on Enterprise level architecture, configuration, optimization and data governance work in sophisticated Splunk Enterprise & Splunk Cloud environments
• Strategic execution of adoption activities, including regular meeting cadence, documentation, and representation of improving valuable outcomes from your work with customers.
• Design and prioritise solutions to address issues related to scalability, performance, integration, technical debt, usability, underused functionality, capacity utilization, workload optimization, data hygiene, etc.
• Build assessments beyond health monitoring focused on guided outcome advisory, such as cost reduction, risk mitigation, increasing customer team efficiencies, and improving performance.
• Assist customers with capacity and upgrade planning, key events and major project readiness
• Serve as a dedicated point of contact for customer needs, including adoption, enablement, optimization, customer success and technical escalations.
• Monitor, lead, and report interactions with our technical support teams, resolution management of high-priority support cases, and a strong focus on future incident prevention.
• Continual engagement and information sharing with Customer Success Manager, Regional Sales Manager, Sales Engineer, Customer Success Engineer, Professional Services and other engaged collaborators
• Contribute towards the team’s phenomenal success through:
• Scaling through improvements
• Process build and improvement
• Collateral build and improvement
• Tool development and implementation
• All-in on Adoption
• Drive high CSAT score
• Identify and collect customer success stories
• Drive product upsell and expansion
• Team growth
• Mentor/mentee program
• Formal and Ad Hoc internal training sessions

Requirements:

Soft Skills:

• Ability to act as the trusted advisor and product specialist for assigned customers
• Able to lead strategic accounts that demand a high level of resolution
• Willingness to stop, collaborate and listen to technical and non-technical consumers from IT administrators to executive-level partners
• Superior written and oral communication skills are a must
• Listen objectively to others' opinions and ideas using active listening skills
• Strong customer-facing skills that instil confidence and provide guidance towards resolution with high customer satisfaction
• Highly developed operational skills for troubleshooting, problem-solving, and resolution
• Strong time management skills with the ability to balance contending priorities with customer demands

Technical Requirements:

• Demonstrated ability in technical consulting or big-data analytics
• Demonstrable understanding of common enterprise applications
• In-depth understanding or recent experience with scripting languages (bash), application development (java, python. NET), databases and analytical tools
• Relevant software industry-proven experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics

Splunk Platform Experience:

• 5+ years’ experience administering and using Splunk
• 3+ years of Splunk implementation and build experience
• 2+ years’ Splunk Cloud experience:
• Cloud Fundamentals Consultant Accreditation (preferred)
• Proven experience with Cloud Migration projects
• 3+ years of Splunk architecture experience
• Ability to deploy, manage, and troubleshoot sophisticated Splunk Enterprise environments
• Thorough understanding of Splunk Deployment Methodology & Implementation
• Expert-level knowledge of multi-tier Splunk architectures, clustering, and scalability topics
• Strong SPL skills and experience are a must
• Familiarity with all Splunk-related products (preferred)

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs Internationally. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

Responsibilities

• Review programs for opportunities to automate, increase efficiencies and outsource. Benefits Manager to operationalize new global and regional programs
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Using data, identify opportunities to improve existing and build scalable processes, leveraging technology where possible.
• Make informed decisions/ recommendations using data to support these decisions.
• Run ad hoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared.
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs

Minimum Qualifications

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across International (APAC, EMEA & LATAM)
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills
• Experience in Medical & Health Insurance (including mental health) programs and operations processes.
• Familiar with Lean Methodologies

Preferred Qualifications

• Employee Benefits with knowledge on Operational Efficiency

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

This role manages the overall HR function in the Singapore office. This includes, but is not limited to, talent management, compensation and benefits, performance management, diversity and other global projects as and when required.

The core components of this role include but are not limited to:

Talent Management

• Business partner with the Heads of Departments and the wider departmental partner group to forecast and identify resourcing requirements for the practice group(s). This includes analysing headcount data, busyness metrics and importantly, understanding the specific needs, opportunities and challenges for the practice group and the lawyers within the group.
• Ensure new starters (lateral, NQs and trainees) are adequately introduced and integrated into dedicated practice groups.
• Manage the performance review process for the dedicated practice groups. Facilitate regular talent discussions with the partner group.

Compensation & Benefits

• In conjunction with the HR team, support the annual salary review process in terms of salary forecasting, bonuses and the preparation of staff communications.

Generalist activities

• Management of all HR issues for the dedicated practice groups (e.g. performance management, managing conflict, difficult conversations, managing absenteeism, etc).
• Provide staff with general HR policy advice, supporting employees with career development, planning, managing any workplace issues or concerns and provide counselling and advice where required.
• Identify and develop policy and procedure updates/amendments in conjunction with best practice, local legislation and global policy.
• Escalate partner and/or other complex HR issues to the Managing Director on an as-needs basis.
• At all times, consider HR best practice, developments in the industry and other non-specific opportunities to ensure the firm’s core competencies and values are upheld across all staff.
• Manage cyclical events for dedicated practice groups, including:Promotions
  Engagement Survey
  Health & Wellbeing initiatives
  

Training

• Oversee the Singapore office induction process ensuring, with the support of the Senior/HR Officers, that the general firm welcome presentation and welcome ‘packs’ are relevant for lateral partners' induction/on-boarding schedule as well as for all new joiners.

Diversity

• Identify and bring to the table opportunities that will involve/educate our staff with regard to acceptance, inclusion and awareness of diversity within the workplace.
• Actively participate in the Singapore Talent & Diversity (T&D) Committee and, in conjunction with the committee members, act as primary coordinator on sponsorship opportunities, events and the like.
• Disseminate relevant information and attend relevant events on behalf of A&O Shearman.
• Reach out and create networks to maximise understanding of challenges, initiatives and best practice.

Project/Other

• Develop strong and meaningful relationships with colleagues and peers across the network.
• Participate in global / regional HR projects as and when required.
• Act as HR representative in local office initiatives such as social impact, diversity, social committees where relevant/interested.

Job Title : Senior Business Systems Analyst / Project Manager

Job Overview

· We are seeking an experienced Senior Business Systems Analyst or Project Manager to join our team of developers and business analysts, with the potential for renewal.

· This role is critical for driving high-impact projects and supporting our team in achieving exceptional results.

· The ideal candidate will bring strong stakeholder management skills, coupled with a proactive approach to team collaboration and problem-solving.

· We’re looking for someone who can enhance our team's productivity, foster engagement, and contribute to a dynamic, collaborative environment.

Key Roles and Responsibilities

Stakeholder Engagement

· Act as the primary point of contact for various stakeholders across the organization, ensuring clear, consistent, and effective communication.

Project Management:

· Lead projects from inception to completion, ensuring timely delivery and alignment with strategic objectives. Manage resources, timelines, and budgets while balancing competing priorities.

Requirements Gathering & Analysis:

· Collaborate with business analysts to deeply understand stakeholder requirements, translating them into actionable plans for developers.

Team Collaboration

· Work closely with developers and analysts, providing support, feedback, and guidance to ensure optimal team productivity and morale.

Problem Solving

· Address project-related challenges with a solution-oriented mindset and maintain composure under pressure

Risk Management

· Identify, assess, and manage risks to minimize impact on project timelines and outcomes.

Process Improvement

· Continuously evaluate and refine processes to increase efficiency and team engagement.

Reporting & Documentation

· Generate detailed reports on project status, milestones, and budget. Maintain accurate and accessible documentation.

Requirements

· Bachelor’s degree in Information Technology, Business Administration, or a related field

· Minimum 8 years of experience in project management or business systems analysis.

· Proven track record in stakeholder management, with demonstrated ability to handle complex or challenging personalities.

· Strong communication skills, with the ability to convey complex ideas clearly and concisely to stakeholders of all levels.

· Experience leading cross-functional teams in a collaborative environment.

Preferred Skills

· Relevant certifications (PMP, CBAP, or similar).

· Experience with Agile and Waterfall project methodologies.

· Familiarity with JIRA, Confluence, MS Project and other Project Management tools

· Experience with Product Information Management (PIM) Solutions

· Experience in Salesforce and other Enterprise CRM platforms

· Background in the higher education sector, with an understanding of its unique challenges and requirements.

Generic Competencies

· Analysis

· Communication

· Change Agent

· Problem Solving and Execution

· Developing People (For staff with direct reports only)

· Leadership (For staff with direct reports only)

Technical Competencies

· Familiarity with Agile and Scrum methodologies and related tools such as JIRA and Confluence.

· Familiarity with IT security best practices and compliance standards.

· Experience with enterprise software and ERP systems.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Leasing & Maintenance Manager

About The Company

Sing Investments & Finance Limited (SIF) has more than 50 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

We are looking to recruit an experienced and motivated Assistant Manager, Leasing & Maintenance based in our Head Office in the CBD.

General Job Scope:

• Schedule and conduct periodic maintenance of assigned facilities and utilities systems. This would include, but not limited to electrical, building/carpark maintenance, fire alarm system, security, cleaning and pest control, to ensure a safe and reliable business environment for our staff and tenants
• Ensure audit readiness by complying with effective standards, regulatory/statutory requirements
• Achieve financial objectives by managing allocated budget and recommending / initiating cost improvement measures
• Maintain close and regular liaison with tenants to ensure satisfaction with all aspects of Tenancy Management
• Source and secure suitable tenants to maximize yield
• Handle all lease documentation, rent review and other service contract negotiations
• Other duties as assigned by Management

Requirements:

• Diploma in Real Estate or related field
• At least 2 years’ relevant experience in a similar capacity in leasing and maintenance
• Registered Fire Safety Manager
• Strong interpersonal, communication and negotiation skills
• Attention to detail and task oriented

Only shortlisted candidates will be notified.

Remuneration and corporate rank will commensurate with experience.

Job Scope: Project Manager (6 month contract / banking)

• Project management, to ensure delivery of key initiatives (leveraging AI/ML models etc) on time and budget.
• Engaging with stakeholders across Consumer Banking Operations and Technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client, a well-known MNC company is looking for candidates for the Sales Manager position.

Responsibilities: -

• Responsible for Wafer Probing System in the SE Asia Region (Mainly Singapore and Malaysia)
• Accomplish Backend Sales and Booking Budgets set by Business Unit (BU)
• Manage the Sales and Booking forecast accurately and to align with BU
• Analyze and map out Customers' Tester platforms against Devices Type and End Application
  • Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.
  • Understand customers' business direction and industry market trend via testers' install map and investment plan.
  • Explore what types of future Devices customers will be focusing on for the next 3 years
  • Generate monthly progression reports and review with BU
• Progressively increase Backend Business through New Devices Penetration or Development and Legacy Replacement
  • Create Strategy to counter New Devices customers in their next business expansion
  • Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion
  • Conduct Monthly review meeting between BU and Region to align goals according to goal set and realize business plan
• Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to company goal
  • Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR) in the next business expansion
  • Conduct Monthly review meeting between BU and Region to align to company goal and realize business plan
• Strengthening Operational Readiness
  • Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements:

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy

Our client is a leading provider of maritime energy solutions.

• Acquire and implement marketing activities to bring in new customers and service existing customer relationships.
• Stay up to date of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities.
• Observe customer utilization of company credit lines, payment performance, and assist with collections if necessary.
• Handle any disputes or claims resolution in the event of any disagreements/claims.

Requirements:

• Degree in Business/Marketing or equivalent
• At least 2 years of Sales/Marketing experience in Oil and Gas industry.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

We’re hiring for a regional Enterprise Account Manager with expertise in HVAC/ACMV who:

• demonstrates strong communication skills and commercial acumen to establish and develop relationships with senior stakeholders of high-profile clients in formal and informal settings
• has 3 to 10 years of experience in HVAC components, equipment or systems and solutions
• has 3 to 10 years of experience in B2B sales or account management for enterprises or MNC

He/she ideally has:

• regional experience sales and/or account management in South-East Asia and/or Oceania (highly advantageous)
• experience in managing accounts with technology companies, hyper scalers, data centers and/or colocation companies

Other details:

• Competitive base salary and bonus
• Hybrid work arrangement
• Up to 30% travel within APAC

Get in touch with Dawn at [email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518

Position: Duty Manager

• Salary: $3,000-$3,500
• Working Location: Tanjong Pagar
• Working Days: 5 Days (Based on Roster)
• Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Requirements

• Minimum 2 years of relevant experience

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

We are looking for an experienced Digital Strategy and Application Solution Manager to drive digital transformation initiatives within the maritime sector for our client. The ideal candidate will have a blend of technical expertise and project management skills to drive innovative solutions and digital strategies in the maritime sector, ensuring alignment with business goals and technological advancements. Strong leadership, communication, and change management skills are essential as you collaborate closely with stakeholders to deliver impactful digital solutions.

The candidate should have a minimum of 5 years of professional experience. This position offers a unique opportunity to lead strategic IT projects, applying agile methodologies and innovative solution design to optimize operational efficiency and align with business goals.

Responsibilities:

· Provide technical support, troubleshoot issues, and coordinate resolutions for business applications.

· Analyze processes and implement improvements to boost operational efficiency.

· Identify digital needs, document specifications, and align projects with transformation goals.

· Manage projects, ensuring timely delivery within scope and budget.

· Design, test, deploy, and maintain IT solutions while managing stakeholder expectations.

· Collaborate with stakeholders to prioritize application support and digital transformation projects.

· Manage vendor relationships, negotiate contracts, and set performance standards.

Requirements / Qualifications:

· Degree in Computer Engineering, Information Systems Engineering or other relevant disciplines.

· Hands-on experience with BI tools and report development.

· Proficient with project management tools.

· Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.

· Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.

· Good understanding of maritime business processes, project management concepts, and quality standards.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

· Minimum of 5 years of working experience in a similar role, preferably within the maritime sector.

· Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.

To apply, please send your CV to [email protected].
We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.

QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.

We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.

QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.

Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.

Responsibilities

As a Junior Product Manager, you will be an integral part of the product team, supporting the development and management of the digital asset trading ecosystem. You’ll collaborate with cross-functional teams, contribute to product strategies, and ensure timely delivery of impactful products that align with our mission.

• Assist in defining and managing the product roadmap to support business objectives and market opportunities.
• Collaborate with stakeholders (trading, operations, risk, and compliance teams) to gather requirements and define product features.
• Work with engineering teams to translate business requirements into detailed product specifications and deliverables.
• Conduct market research and competitor analysis to identify trends and propose innovative product solutions.
• Support end-to-end product development, from ideation to launch, ensuring quality and meeting deadlines.
• Monitor product performance using KPIs and analytics, identifying areas for improvement.
• Assist in creating and maintaining product documentation, including PRDs, user guides, and training materials.

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• 1-2 years of experience in product management, business analysis, or related roles (experience in crypto, fintech, or trading is a plus).
• Strong analytical and problem-solving skills with a passion for technology and innovation.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Ability to manage multiple projects in a fast-paced environment.
• Familiarity with agile development methodologies is a plus.
• Knowledge of digital assets, blockchain, or trading platforms is advantageous.

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Principal Accountabilities:

• Develop winning strategy by prospecting specific industries with high spending potential
• Build and manage a strong sales pipeline as well as accurate projection of sales performance through Salesforce.com
• Build and leverage relationships with clients and key business partners to generate leads and client referrals
• Manage the end-to-end sales process including financial and risk assessment, compliance and legal related issues, and agreement execution to ensure the potential charge volume of an account is optimized.
• Partner with key internal stakeholders such as Risk, Pricing and Product to overcome barriers while also ensuring best-in-class customer experience

Minimum Qualifications

• Minimum of 6 years of commercial selling experience
• Strong communication, negotiating, and influencing skills
• Demonstrated experience in success prospecting and cold calling commercial prospects with consultative and solution-driven skills
• Demonstrate characteristics of a forward thinker and self-starter who thrives on new challenges and adapts quickly to learning new knowledge
• Ability to build relationships with client decision makers and key internal stakeholders
• Experienced in developing and executing a sales strategy in line with business objectives to meet or exceed sales & charge volume growth targets
• Fluent spoken and written English

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996