Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

We are an Italian Restaurant in Singapore looking for a manager who will be responsible for overseeing the overall operations of the restaurant, including but not limited to

• At least 10 years of experience in managing Italian restaurants, with a deep understanding of Italian cuisine and customer preferences.
• Managing all aspects of restaurant operations
• Managing cost control for food and beverage and profitability of the restaurant.
• Building and maintaining relationships with suppliers and clients to enhance business opportunities.
• Ensuring compliance with health and safety regulations.
• Staff duty rostering and approval of leave. Supervising staff, including recruitment,training and performance reviews.
• Maintaining high standards of food quality and customer service.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Our client, a well-established international bank with a strong presence in Asia, is recruiting an Offshore Relationship Manager to expand their global markets business.

about the job:

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required:

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Assistant Store Manager

Work Timing: 10am -7pm / 11am - 8pm / 12pm - 9pm
Location: ION Orchard

Responsibilities:

• Support the Store Manager in developing and executing plans to achieve brand, sales, and service goals.
• Assist in monitoring and evaluating the store's financial performance and collaborate with management to achieve budgetary goals.
• Support customer relationship-building and satisfaction, oversee merchandising and visual standards, implement service recovery strategies, and ensure smooth daily retail operations.
• Supervise, train, and support the development of team members in areas such as customer service, sales, and visual merchandising.
• Help manage inventory levels, stocking, and purchasing plans to support efficient store operations and sales targets.
• Monitor and control all operational cost to support store profitability.
• Work closely with the back-of-house team, including Marketing, to ensure cohesive store operations and successful campaigns.
• Support research and development of market opportunities, including tracking market trends and identifying growth areas.
• Maintain a clean, organized, and welcoming store for customers.
• Assist in the hiring and training of staff to maintain a skilled team and deliver outstanding customer service.

Requirements:

• Diploma in Business Management or degree in any field.
• 2–4 years of retail experience, with at least 1 year in a supervisory or assistant managerial role, ideally within furniture or home decor.
• Experienced in supporting sales targets and strategic planning, with expertise in both B2B and B2C environments.
• Strong customer-focused approach, with great interpersonal skills.
• An engaging and motivational team builder.
• Sound knowledge of retail management practices and procedures.

Key responsibilities include:

• Developing and implementing procurement strategies aligned with organizational goals.
• Analyzing spend data and market trends to optimize sourcing strategies.
• Building and maintaining strong relationships with key suppliers and stakeholders.
• Identifying, assessing, and mitigating risks in the procurement process.
• Driving process improvements and fostering innovation.
• Leading and inspiring the procurement team, fostering a culture of collaboration and high performance.
• Identifying and nurturing talent within the procurement team.
• Overseeing the implementation and management of procurement software and digital tools.
• Leading initiatives to modernize procurement systems.
• Ensuring compliance with relevant laws and regulations.

Requirements

· Minimum 10 years of relevant work experience.

· Minimum Degree Equivalent Qualification; or Equivalent professional procurement experience.

· Strong project and time management skills.

· Excellent interpersonal, communication, negotiation, and presentation skills.

· Ability to work well with multiple competing priorities.

· Superior customer service and relationship-building skills.

· Proactive in pursuing learning and development.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Scope:

Market Intelligence

• Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
• Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
• Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
• Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

• Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
• Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
• Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

• Support Business Group’s annual business planning process

Requirements:

• Min Degree in Business or Economics or related discipline
• At least 3-5 years of experience

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Decker Barbecue is an authentic Texas barbecue, featuring a variety of slow smoked meats and casual, friendly dining atmosphere. Our tight knit team prides itself on offering not only the highest quality barbecue and beverage program, but also for its warm hospitality and friendly atmosphere.

We are seeking an Assistant Manager for the restaurant. This role will be responsible for assisting the Restaurant Manager in delivering an excellent service experience to clients, as well as administrative duties in managing catering coordination and general queries via email. Our restaurant is open 6 days a week (Tues-Thur: Dinner Only, Fri-Sun & PH: All Day); this position is a 5-day work week.

The ideal candidate will be a warm and friendly personality, with excellent spoken and written English required. Experience in event or catering coordination is required. A responsible and reliable personality with an awesome sense of humor is ideal!

An example of responsibilities include:

• Leading by examples in restaurant service, serving as a role model and ambassador of Texas BBQ and warm hospitality and guest interaction
• Responding to client queries for catering and events via email within 24 hours, recommending the most appropriate options for their needs, and providing helpful suggestions to maximize sales.
• Liaise with the Head Chef and Restaurant Manager to coordinate catering and event date and logistics to ensure sufficient manpower and capacity.
• Preparing accurate invoices and securing pre-payments.
• Managing and responding to general client queries through general email address within 24 hours.

A competitive package and incentives are offered for this role! If you feel you have the right social personality and a strong track record of reliability with good references, please reach out to us!

Should you choose to apply, note that we will review your application for the following criteria before reaching out:

- demonstrated language proficiency in grammar and vocabulary as well as written formatting capabilities,

- minimum 1 year experience coordinating sales, client orders, events or other transactions,

- at least 2 years experience in a position involving high volume customer service (e.g. retail, hospitality, fitness or customer service centres),

- suitable references from previous employers,

- pro-active outreach to our team via [email protected] with a cover letter and CV application will receive priority!

Please include a cover letter to demonstrate your familiarity with Texas BBQ or our brand, and display your writing abilities.

• Job Description:
• Responsible for both profit & loss plus customer satisfaction.
• Lead a team of salon staffs to provide excellent services, maximize profit and follow all health and safety regulations.
• In charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities.
• Schedule in house promotions and staffs roaster to ensure adequate coverage for the salon's needs.
• Resolve customer complaints and provide solutions to staff disputes.
• Account for and report profits and expenses of the salon.
• Prepare and maintain sales, inventory and customer reports.
• Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items.

Requirements:

• More than 4 years' work experience in a hair salon environment.
• Extensive experience providing salon services to clients.
• Advanced organizational skills to manage staff, operations and salon finances.
• Excellent communication and team-leading skills.
• Detailed knowledge of the beauty industry and customer needs.
• Interest and ability to continue learning about market standards and changes in trends.
• Ability to stand on feet for long periods of time and move quickly to accomplish many tasks.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

On behalf of one of its clients, an Insights & Strategy Consultancy, the French Chamber of Commerce is looking for a Finance & Administrative Manager (part-time role)

Our client is a leading subscription-based platform offering insights and data subscriptions to leading luxury brands across different luxury verticals, looking to gain affluent consumers’ market share.

JOB DESCRIPTION:

• assist the senior manager

• Take on the financials and consolidation of accounts

• Experienced with cross border legal and financial tax frameworks

• Administer employee leave and other benefits

• Handle performance management and onboarding new staff

• provide support on the company’s overseas branches operational matters

- preparation of invoices, sales contracts, monthly financial reports, Profitability & Cash flow reports

- implementing and developing good HR practices, policies and desired work culture and ensure that they are aligned with Company's objectives

- Handle company travel arrangements and expatriate and management administration issues

- handling of general office administration including flight reservation, stationery, housekeeping issues, etc.

- Submitting quarterly government statistics surveys

• keen eye to go through company onboarding process with new clients and handle all paperwork

• able to review and handle vendor and partner legal requirements

• manage vendor relationships and communication

• able to review legal documents, partner and client agreements and provide recommendations

Requirements:

• Possess at least a Diploma in Accounting or Business or equivalent

Persons taking up LCCI or ACCA with relevant work experiences can apply

• Minimum 6-8 years of relevant working experience with Agency

• Experience with accounting software like Quickbooks,

• Good knowledge and interpretation of the Employment Act and sales contracts

• Strong communication and interpersonal skills

• Meticulous, well-organized, and able to work independently.

• Proficient in Microsoft Office software applications

• able to work well in remote manner