Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Main Duties:

1. Manage / Supervise & Coordinate project's day to day activities including installation and coordination with consultants, main contractors and subcontractors.
2. Coordinate and report to Client with site coordination, site progress and site execution matters.
3. Develop and Track the project schedule by monitoring project progress; coordinating activities; resolving problems on time to ensure the project progress on time.
4. Determines project schedule by studying project plans and specifications; calculating time requirements; sequencing project elements.
5. Coordination with Consultant, Owner representative, operations, contractors to ensure that the construction is as per design specification.
6. Monitor, validate and control additional cost or variation orders and submit them to Project Manager for approval.
7. Coordinate weekly and monthly meetings with all key person like consultants, Owner Representative, Contractors etc.
8. Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions to meet the schedule and budget.
9. Ensures safety documents and issues work permits to contractors in collaboration with Project Engineer and site safety officer.
10. Hold the weekly and monthly project meetings with contractors and other key persons to update the status and activity of the project.
11. Ensures that weekly or monthly project status reports are recorded by collecting, analyzing, and summarizing information and trends; recommending actions.
12. Manage and coordinate vendors and suppliers during commissioning and testing of the equipment and systems with the assistance of commissioning engineer and project engineer.

Qualifications:

• Graduate of Bachelor's degree in Mechanical Engineering or equivalent engineering education.
• Physically fit to work at a construction site.

Experience:

• Minimum of 5 yrs experience working on site installation coordinator and construction management.
• Experience working at process/equipment construction site, plant installation, EPC, or equivalent.
• With experience engineering design and technical document preparation is an advantage.

Skills:

• Ability to read, understand & demonstrate technical design drawings.
• Proficient to read and understand engineering plan drawings like piping and pipe support plan, equipment layout mechanical installation plan,
• Able to understand Architectural and structural drawings plans, Building mechanical and electrical plan, fire fighting system.
• Proficient with Microsoft office application and Microsoft project or equivalent
• Familiar with Singapore and international codes /ReguIations related, construction

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Job Descriptions:

• Oversee and coordinate day-to-day hostel operations, including front desk, housekeeping, and maintenance.
• Develop, implement, and refine operational procedures and manuals to ensure efficiency and consistency.
• Monitor hostel cleanliness, safety, and service standards, addressing any gaps promptly.
• Manage booking systems, track reservations, and optimize occupancy rates.
• Recruit, train, and supervise staff, fostering a positive and motivated work environment.
• Schedule staff shifts, ensuring adequate coverage during peak periods.
• Provide ongoing feedback and conduct regular performance reviews.
• Ensure exceptional guest service by addressing inquiries, complaints, and special requests promptly.
• Develop and promote events or activities to enhance guest engagement and build a sense of community.
• Act as the main point of contact for VIP guests or escalated issues.
• Assist with manual tasks such as setting up communal areas, minor repairs, or helping with housekeeping when needed.
• Regularly inspect facilities to ensure they are clean, functional, and well-maintained.
• Handle inventory management, including ordering supplies and maintaining stock levels.
• Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
• Handle cash and card transactions, ensuring accurate reporting and accounting.
• Maintain compliance with health, safety, and regulatory requirements.

Requirements:

• At least 2 years of related working experience in a backpacking environment or hostel.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to multitask and prioritize effectively.
• Hands-on approach and willingness to assist with manual or physical tasks.

Responsibilities:

• Giving quality advice to customers with a service-oriented attitude
• Educate and demonstrate to customers every benefit of each individual product
• Performing makeover services
• Foster pleasant relationships with customers and follow up with their appointments/ promotions update
• Achieve sales targets through effective advice and expense control
• Ensure merchandise and shop’s cleanliness is always in tip-top condition
• To be well-groomed at all times
• To be an excellent team player and actively supports your superiors

Requirements:

• Min 1 year of retail or customer service experience
• Having makeup certificates is a plus
• Team player with good communication skills
• Pleasant and friendly personality
• Willing to learn and embrace changes
• Need to be able to do Natural, Evening, and Professional Makeup.
• Professional Hairstyling.
• Wardrobe Consultation Services

As a Department Manager at Dior, you will lead a team to drive sales, deliver exceptional customer service, and maintain high brand standards. Strong leadership and luxury retail experience are essential.

Management

• Be a leader and keep your department motivated in order to achieve exceptional results.
• Develop talents from your team by improving their skills.
• Manage the day-to-day operations of your department.
• Responsible for the quality of the team (uniform, grooming, service)
• Support given for recruiting team and manage the integration of new joiners.
• Transmit product and sales training to sales staff and optimize mystery shopping results. Share ideas regularly and give regular feed backs to the Boutique Manager.

Store Performance

• Set objectives with all the team members in the Department and improve their understanding of the business through individual evaluations done regularly on monthly basis.
• Understand the sales targets and KPI in order to push the sales team and motivate them: Morning meetings and daily feedbacks.
• To conduct spot coaching on staff whenever necessary.
• Set targets per product category and take the corrective measures when required.
• Improve the cross sells of your department and the synergies through a positive communication within the Boutique.
• Optimize sell-through by communicating with Boutique Manager and Merchandiser when appropriate.
• Upkeep the products you are in charge into the store by being following visual merchandising recommendations.
• Ensure the upkeep of the selling space and the image of the boutique.
• Represent the brand image within the department.
• Work together with other departments in order to improve global turnover

Leadership

• Contribute to the global team performance by being a Role model.
• Dedicate a large part of time to the shop floor and achieve personal sales.
• Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe.
• Lead in creating the best customer experience through a multisensory selling style.

Customer Relations

• Work on the transmission of passion for the Brand within the department.
• Ensure that client details are retrieved and updated. Make use of the customer database for effective clienteling purposes.
• Participate actively to events in the boutique.
• Be a role model when inviting customers to discover the boutique.
• Manage customer service (ASS, complains, packaging…) in your department.
• Develop a strong clientele base with high potentials

Responsibilities

· Supervise all aspects of Front Office operations and assist with all Reception tasks including check-ins and check-outs when required.

· To welcome and bid farewell to all VIP guests.

· To develop and maintain relationship with house guests and provide personalized service whenever possible.

· Coordinate and work closely with Housekeeping and Facilities department to ensure on the overall quality of guest experience.

· Address all guests’ feedback and concerns professionally and providing service recovery when required.

· Record all guests’ feedback into the Duty Manager’s Log for Management and all departments attention or follow up if required.

· Make sound decisions to handle any operational challenges that may arise in the absence of the Management.

· Ensure that arrival rooms are assigned accordingly and monitor room inventory closely to maximize revenue.

· Be familiar with all Standard Operating Procedure (SOPs) and responsible for conducting training for Front Office team.

· Ensure that all Finance related procedures and policies are adhered to.

· Form part of the Emergency Response Team (ERT) and be familiar with all emergency procedures.

· Conduct regular patrols on hotel premises and report any security concerns, defects or issues with cleanliness in the public area / guest corridors to the relevant departments.

· Assume other responsibilities as designated by Front Office Manager.

Requirements

· Candidates should ideally be currently holding a Supervisory role for at least 1 year.

· Service-oriented and take pride in delivering exceptional guest service.

· Flexible to perform rotating shifts, including overnight shifts and on Weekends/Public Holidays.

JOB SUMMARY

Administrate and support the day-to-day Accounting operation. Supervise and execution of Income Audit, Accounts Payable, Accounts Receivable, and General Ledger function. Support and work with business operation departments and understand these processes. Performs accounting functions specifically in the areas of audit and control, ledger account balancing, asset and liability reconciliation, tax reporting and discrepancy resolution. Ensure finance operation in compliance with company Policy and Procedures, as well as local statutory regulations.

JOB DUTIES & RESPONSIBILITIES

Managing Work, Projects, and Policies

• Coordinates and implements accounting work and projects as assigned.

• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.

• Complies with Federal and State laws applying to fraud and collection procedures.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

• Balances credit card ledgers.

• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

Maintaining Finance and Accounting Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

• Maintains a strong accounting and operational control environment to safeguard assets.

• Completes period end function each period.

• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Demonstrates knowledge of return check procedures.

• Demonstrates knowledge of the Gross Revenue Report.

• Demonstrates knowledge and proficiency with write off procedures.

• Demonstrates knowledge and proficiency with consolidated deposit procedures.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Leading Accounting Teams

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Motivates and provides a work environment where employees are productive.

• Imposes deadlines and delegates tasks.

• Provides an "open door policy" and is highly visible in areas of responsibility.

• Understands how to manage in a culturally diverse work environment.

• Manages the quality process in areas of customer service and employee satisfaction.

Managing and Conducting Human Resource Activities

• Supports the development, mentoring and training of employees.

• Provides constructive coaching and counseling to employees.

• Trains people on account receivable posting techniques.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Demonstrates personal integrity.

• Uses effective listening skills.

• Demonstrates self-confidence, energy and enthusiasm.

• Manages group or interpersonal conflict effectively.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Manages time well and possesses strong organizational skills.

• Presents ideas, expectations and information in a concise well organized way.

• Uses problem solving methodology for decision making and follow up.

• Makes collections calls if necessary

• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum Diploma in Accounting, Bachelor's Degree in Finance and Accounting or other relevant courses. CA, ACCA, CPA qualifications will be recommended.

• Minimum 4 years of working experience in accounting, with at least 2 years in the position of Finance Manager or equivalent. Prior experience of managing full accounting cycle.

• Strong computer skills, particularly Excel and preferably Opera, PeopleSoft, Micros.

• Detail oriented, using mathematics to solve problems, calculations, presentation and analytical with data.

• Demonstrate time management skills. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Able to start work within short notice period.

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

• Oversee daily operations of property portfolio
• Supervise and lead a team of property staff
• Manage property budgets, financials, and reporting
• Coordinate maintenance, repairs, and renovations
• Handle tenant relations, including move-ins, move-outs, and issue resolution
• Ensure compliance with property laws, regulations, and safety standards
• Liaise with external vendors, contractors, and service providers
• Develop strategies to maximize property value and occupancy rates
• Monitor market trends and implement improvements
• Provide regular updates and reports to senior management
• Ensure high tenant satisfaction and retention
• Resolve conflicts and manage lease agreements
• Maintain and improve property standards and curb appeal

Job Description:

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead a team of like-minded professionals

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

Job Description & Requirements:

We are seeking a highly experienced and dedicated Marketing Director to lead our marketing initiatives at ULC English Language School. The ideal candidate will have a passion for marketing and a proven track record in developing and executing successful marketing strategies.

As the Marketing Director, you will oversee the development and implementation of comprehensive marketing campaigns to promote our language programs and services. You will be responsible for crafting marketing materials, executing campaigns, and evaluating their effectiveness. Additionally, you will collaborate with department heads to align marketing strategies with organizational goals and contribute to enhancing our market presence.

Responsibilities:

• Develop and execute marketing strategies to promote our language programs and services.
• Create marketing materials, including advertisements, brochures, digital content, and multimedia resources.
• Execute marketing campaigns across various channels to reach prospective students and stakeholders.
• Measure and analyze the performance of marketing initiatives and adjust strategies as needed for optimal results.
• Collaborate with department heads to align marketing efforts with organizational objectives and enhance brand visibility.
• Provide leadership and guidance to the marketing team, fostering creativity and innovation in marketing approaches.
• Stay updated on industry trends and best practices to inform marketing strategies and initiatives.
• Cultivate partnerships and maintain relationships with external stakeholders, including media, agencies, and community organizations.
• Prepare reports and presentations to communicate marketing outcomes and recommendations to senior management.

Requirements:

• Bachelor's degree in Marketing, Business Administration, or a related field; Master's degree preferred.
• Minimum of 8 years of experience in marketing management, preferably in the education or language services sector.
• Strong knowledge of digital marketing strategies, content management, and campaign execution.
• Excellent communication and interpersonal skills. Proven leadership abilities with the ability to inspire and motivate teams.
• Demonstrated experience in developing and implementing successful marketing campaigns.
• Ability to collaborate effectively with cross-functional teams and stakeholders.

What We Offer:

• Competitive base salary with performance-based incentives, rewarding your achievements in marketing.
• Opportunities for career growth and advancement within a dynamic and expanding organization.
• Ongoing training and professional development programs to enhance your marketing skills and knowledge.
• Collaborative and supportive work environment that encourages teamwork and sharing of best practices.
• Make a meaningful impact on students' lives and contribute to their language learning journey.
• Join our dynamic team and embark on an exciting marketing career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

• Support the marketing team in developing and implementing marketing plans that includes content creation, distribution and optimisation to engage audiences that effectively elevate our value proposition in establishing connections, relationships and rapport in the customers segments that we serve
• Collaborate with internal teams to create engaging content for various channels
• Manage 3rd parties content partnerships and agency partners
• Conduct research, evaluate and develop understanding of the subject of interest, landscape, competition etc. in order to define content and engagement opportunities
• Demonstrate a basic understanding of content marketing and social media marketing; harness the power of social to deliver against business outcomes
• Understand the banking awards landscape, including pitching and amplification as well as developing B2B pitchbooks
• Be the centre of excellence for brand stewardship and creative excellence
• Plan and execute customer engagement virtual and physical events, internally and externally

Requirements

• minimally diploma in marketing
• able to start work on short notice

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

The Marketing Executive role is to lead the development of yearly marketing calendar, overview client relation, events organize, manage department budget, promotions, campaign. He or she will be responsible for formulating strategies for in-store events, identifying appropriate partners, driving traffic to stores and building a strong customer database. This individual will also be a key contributor to the success of seamless execution of all marketing initiatives with the objective of driving traffic to stores, building and elevating the brand.

· Planning and execution of all marketing activities (organize event, collaboration with other brand, outsourcing livestreamer, etc).

· Develop, planning and manage the yearly marketing calendar and event calendar

· Analyzing and keeping informed of market trends and preparing forecasts.

· Increasing brand awareness and market share.

· Overseeing branding, advertising, and promotional campaigns.

· Managing the marketing department's staff works and job allocation.

· Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.

· Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies.

· Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage website & social media accounts, including analytics, ads platforms, influencers.

· Seamless execution of all marketing initiatives, driving traffic to stores, building and elevating our brand.

· Providing hindsight reports post events and other relevant duties assigned.

· Other Ad-hoc duties assign.

JOB REQUIREMENTS

· Preferably possessed a Bachelor Degree or equivalent.

· Minimum 3 years of relevant experience

· Experience in fashion and retail industry will be more advantage

· Fluent in English and Chinese, which includes the ability to read and write

· Mature, independent and confident to work with different cultures

· Strong presentation, communication and interpersonal skills

· Passionate, creative and highly committed with a positive attitude

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary:

Lead the Information Technology team to ensure efficient, secure, and legally compliant IT systems and support across the hotel, in alignment with COMO Hotels and Resorts' policies.

Tasks/ Responsibilities:

• Strategic Planning & Implementation: Plan, implement, and manage the hotel’s IT systems to maximize efficiency and effectiveness. Ensure alignment with overall hotel objectives and COMO’s standards.
• Stakeholder Liaison & Systems Enhancement: Engage with stakeholders to understand their IT needs, evaluate existing systems, recommend enhancements, and provide regular progress reports.
• Security & Compliance:Perform regular testing, updating, and application of security patches. Ensure all IT operations comply with legal requirements and internal policies, including maintaining a robust disaster recovery plan.
• Project Management: Lead IT projects to address client department needs, including the creation of detailed project schedules and timelines.
• Technology Updates: Stay updated on the latest IT developments in both hardware and software. Attend user group meetings and report on emerging issues or opportunities.
• Policy & Procedure Management:Ensure IT system policies and procedures are current and comprehensive, with regular reviews and updates, especially regarding health and safety regulations.
• Communication: Communicate IT-related issues, changes, and updates to end-users via appropriate channels, including team meetings.
• User Documentation: Develop, maintain, and update user manuals for all hardware and software systems.
• Supplier & Contract Management:Collaborate with the Purchasing team to oversee supplier contracts, ensuring optimal service delivery.
• Team Training & Development:Provide ongoing training for IT team members and establish a realistic training schedule. Manage team performance through regular appraisals.
• Database Administration:Oversee the administration of multi-user databases, ensuring data consistency and integrity.
• Budget Management: Manage the IT department’s capital and revenue budgets in close collaboration with the Financial Controller.
• Performance Reviews: Conduct regular performance reviews of team members, fostering continuous improvement and development.
• Strategy Development: Lead the development, implementation, and review of IT systems and strategies in consultation with Department Heads/Directors.
• Standards Compliance: Ensure IT department operations align with COMO Hotels and Resorts' product specifications and Leading Quality Assurance standards.
• Systems Knowledge: Maintain comprehensive knowledge of all hotel systems to ensure their optimal utilization.

Job Description:

• Support the marketing team in developing and implementing marketing plans that include content creation, distribution and optimisation to engage audiences that effectively elevate our value proposition in establishing connections, relationships and rapport in the customer segments that we serve
• Collaborate with internal teams to create engaging content for various channels
• Manage 3rd parties content partnerships and agency partners
• Conduct research, evaluate and develop an understanding of the subject of interest, landscape, competition etc. to define content and engagement opportunities
• Demonstrate a basic understanding of content marketing and social media marketing; harness the power of social to deliver against business outcomes
• Understand the banking awards landscape, including pitching and amplification as well as developing B2B pitchbooks
• Be the centre of excellence for brand stewardship and creative excellence
• Plan and execute customer engagement virtual and physical events, internally and externally

Requirements:

• No experience required

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: Changi

Position Summary :

The Integration Manager leads an Engineering team which is responsible to Integrate, Verify, Validate and Qualify the solution or system in line with customer requirements. An Integration Manager plays a crucial role in ensuring that various software systems within an organization work seamlessly together.

Context (stakes & specific issues) :

Security projects

Main Tasks & Responsibilities :

• Oversee Integration Projects: Plan and execute system integration projects to ensure seamless interoperability between different software applications, hardware systems, and IT infrastructures.
• Develop Integration and Test Strategies: Create and implement strategies, architectures, and platforms to facilitate efficient and secure data exchange and workflow across systems.
• Coordinate with Teams: Work with cross-functional teams, including IT, software development, and business units, to gather integration requirements and translate business needs into technical specifications.
• Design and Deploy Solutions: Design, test, and deploy integration solutions, such as APIs and middleware, to connect disparate systems and enable data synchronization.
• Monitor Performance: Monitor the performance of integrated systems, identify bottlenecks or issues, and apply necessary adjustments or enhancements to improve efficiency and reliability.
• Manage Integration Environment: Ensure proper version control, configuration management, and compliance with data security and privacy standards.
• Training and Documentation: Facilitate training sessions and create documentation for IT staff and end-users to ensure they understand the integration processes and can troubleshoot common issues.
• Provide associated documentation, according to internal process.

Essential Requirements:

• Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
• Experience working within a Systems Engineering lifecycle
• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in IT/Security/C2/defence related projects from a Systems Engineering perspective
• Good knowledge on how large projects are managed
• Strong oral and written communications skills
• Strong liaison and stakeholders management skills
• Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

Desirable Requirements:

• Membership of relevant professional organisation, e.g. PMP, ITIL, INCOSE, Institution of Engineers, etc.
• Experienced in integration of large and complex software systems

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Brands located at Tanjong pagar

1. Operational Management-

Supervise daily operations of the restaurant and ensure a smooth workflow.

- Monitor and improve the quality of food and service
- Establish and enforce standard operating procedures (SOPs).

2. Staff Management

- Hire and train new employees and implement training programs.

- Form teams and motivate staff to work efficiently.

- Create and manage work schedules for employees.

- Evaluate employee performance and provide regular feedback.

3. Customer Service

- Improve customer experience by gathering feedback and resolving issues.

- Handle customer complaints in a prompt and professional manner.

- Train staff on customer service skills and techniques.

4. Financial Management

- Develop and manage budgets, including revenue, expenses, and cost control.

- Analyze sales data and develop strategies based on analysis

.- Find cost-saving measures for efficient operation.

5. Inventory and Supply Management

- Manage inventory to ensure proper stock levels without shortages or excess

.- Collaborate with suppliers to purchase quality ingredients at reasonable prices.

- Plan and place orders for necessary items to maintain efficient inventory management.

6. Marketing and Promotions

- Plan special events and promotions to attract customers and boost sales.

- Enhance the restaurant's online presence and engage with customers on social media.

- Develop advertising strategies to increase brand awareness.

7. Safety and Hygiene Management

- Ensure compliance with food safety and hygiene regulations

.- Assess and mitigate safety risks for employees and customers

.- Conduct regular health inspections to maintain cleanliness

The Business Architecture Manager is responsible for:

1. Creating and implementing a framework that ensures the company's business processes, systems and structures align with its overall goals and strategies.
2. This position exists to optimize operations, enhance efficiency, and drive innovation aligned with the needs and requirements of clients, customers and internal stakeholders.
3. By establishing clear processes, systems and capability requirements, the role aims to facilitate strategic growth while operating within budgetary and resource constraints.
4. Assess alignment of business processes and systems with evolving strategies, business needs, technology advancements and client and customer requirements.
5. Develop an integration frameworks that promotes process standardization and alignment across functions and markets.
6. Monitor and adapt business architecture by participating in the design of integrated solutions for Clients and Customers. Work with functions and markets to translate operational concerns technology solutions.

As the Senior Sales Manager, you will be responsible for delivering double-digit sales and profit growth through successful management of existing distributors / markets and opening new markets within SEA

Regular Duties:

Distributors Management

· Develop strategy and 3-year plan for each country- including marketing activities and NPD

· Develop and conduct JBP with distributors, setting pace for monthly review

· Develop KPIs for each distributor and conduct regular analysis of distributors performance based on evaluation grid and KPIs

· Motivate, challenge and support existing distributors to maximize sales and profit growth

· Identify, recommend and appoint new distributors in greenfield areas

· Manage effectively business transfers from one distributor to another one as required

· Set and control pricing, with the approval from Finance

· Recommend, initiate and oversee launches of new brands/new SKUs, with the assistance of the international marketing department

· Assist where appropriate in the launches to distributor Key Account teams and sales forces.

Business Development

· Build new business in key markets by identifying and appointing the best distribution partners

· Maximize the sales of C&D’ s global brand portfolio

· Motivate and stimulate distributors to deliver sales and profit targets.

· Monitor in-market sales, distributor stock levels as well as sales to distributor and take necessary action to realise budget.

· Understand sales and brand performance in market to further drive profitable sales growth.

Marketing

· Develop and implement marketing plans and activity calendar in collaboration with the APAC Marketing Team and the distributors.

· Work with the International and local Brand Managers to ensure the marketing activities are in line with the brand strategy/positioning.

· Ensure planning and timelines are aligned between distributors and Marketing, meeting company process requirement

· Working with Distributors to realise successful implementation of agreed activity calendar and NPD (in line with P&L and marketing objectives).

· Ensure the funded marketing activity is approved with ROI KPIs and properly recorded in trackers with documented evidence.

· Proactively keep C&D management and marketing informed of relevant market intelligence.

Financial

· Manage all aspects of Region P&L including the marketing investment

· Prepare Profit forecast per territory, partner and brand in a timely fashion including gross sales, trade allowances and marketing expenditure

· Prepare yearly Sales and A&P Budgets per distributor, with Quarterly Reviews, for the approval of the APAC Director.

· Monitor and control profitability of the markets, and report monthly on performance against sales and profit targets.

· Allocate, manage and control marketing budgets, build and maintain trackers of all expenditures, ensure that all expenditure is within budget and comply with finance standards..

Logistics

· Input monthly demand forecasting into the demand planning sheet, including orders and forward forecasts.

· Liaise with International Customer Service, and Logistics when appropriate, to ensure that customers’ orders are fulfilled on time.

SPECIAL RELATIONSHIPS

· Maintain - Build a trusting- a good working relationship with all distributors

· Internal departments Marketing, Finance, Regulatory, Demand Planning and Supply-chain departments.

EDUCATION ANDPRIOR WORK EXPERIENCE REQUIRED

· Bachelor’s degree in Business or equivalent.

· Good experience and understanding of the CPG or consumer health market

· Track record in international experience building businesses in the Region

· At least 6-8 years Sales, Marketing and Account Management experience in the FMCG, or OTC sector

· Strong commercial acumen in understanding value chain analysis, P&L and ROI for trade spend.

· Excellent, negotiation, communication and presentation skills

· Demonstrable record of progress and achievement

· Proven ability to develop new territories in the Region

· Fluency in written and spoken English. Additional Asian language skills a plus.

· Excellent command of MS office program

SUCCESS FACTORS:

· Team player with an International mindset

· A hunter for business, hungry for success, a go getter, achiever

· Drive and the enthusiasm to build the business and compete with the top players in the industry

· Willing and able to travel up to 40%.

· Self-starter and determined

· Ability to complete projects and get things done on time

· Accountable

· Ability to develop very good relationships (internal and external)

· Ideally based in Singapore with appropriate documents allowing unrestricted travel in the region

• Oversee the Concierge team to ensure the highest quality of service experience to our tenants and guests while maintaining smooth operations.
• Lead and drive the team members to provide best in class service experiences everyday,
  consistently.
• Involved in operations and be accountable for the Concierge team’s service
  delivery, provides coaching and advisory to help team members deliver the expected
  service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team
  members and our service partner to ensure they are adhered to.
• Manage performance of our service partner, be involved in selection and recruitment of
  new hires, conduct onboarding where required.
• Ensure counter coverage with review of in-house/outsourced team staggering rosters
• Support the building managers and other stakeholders e.g. asset management teams to
  meet tenants’ requests.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on
  the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with
  recommendations on improvements.
• Manage department’s budget and process purchase requisition, invoices, procurement as
  and when required.
• Any other duties as assigned to support smooth operations and uplift of customer
  experience.

Job Requirements:

• Minimum 10 years of concierge, hospitality, or service related experience, with at least 3
  years supervisory experience in leading a team.
• Proven record of being a role model in delivering high standards of service, with accolades
  or recognition.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

As part of the Operational Risk team, you will assist in operational risk management, risk incident reporting and analysis, provide independent risk oversight, participate in Enterprise-wide risk framework and help drive the improvement of the control environment at Aleta Planet.

Key Responsibilities:

• Work closely with all functional teams to guide and exercise oversight on risk registers relating to operational risks, incident reporting, process gaps and controls analysis, and remediation efforts.

• Analysis - analyzing data from various systems, understanding system logic, investigating risk events and identifying root cause of incidents.

• Risk Monitoring - to provide support in risk monitoring activities and recurring communication with management and senior management stakeholders on observations and findings.

• Process Enhancements - participate in process enhancements initiatives and projects to optimize process flows and improve operational efficiencies.

• Promote awareness of operational risk management and support the maintenance of a healthy risk culture.

• Support projects and initiatives which may impact the Enterprise Risk framework for the organization.

• Participation in risk committee meetings and present materials and follow-up actions.

Required Qualifications:

•Minimum 2 years in risk management or experience in analytical roles at financial institutions, tech or fintech companies preferred.

• Bachelor's degree in Business, Accounting, Economics, Finance or related disciplines.

• Strong problem solving and analytical skills

• Proficient in Excel and Microsoft Office tools.

• Ability to segregate widely variant data and feedbacks into root cause issues and provide actionable feedback to other stakeholders.

• Excellent interpersonal and communication (written / verbal) skills, comfortable with providing training, presentation, managing multiple stakeholders and working as part of a team.

• Fresh graduates welcomed to apply if candidates demonstrates strong technical and communicational aptitudes.

Additional Attributes:

• Ability to work independently and as a team with all stakeholders.

• Strong sense of integrity and responsibility.

• Interest in the fintech industry and ability to work in a start-up environment.

• Basic understanding of digital payments, and end-to-end operational process flows.

• Excel macro-proficient / VBA skill is an added advantage.

As a Business partners welcome

Job Summary:

We are looking for an experienced and proactive Beauty outlet Manager to lead our beauty retail operations. The ideal candidate will oversee the daily functions of the shop, manage the staff, ensure the highest level of customer service, and implement sales and marketing strategies to drive revenue growth. The role also requires training staff, handling customer service issues, managing stock, and ensuring quality control standards are met.

Key Responsibilities:

Sales & Customer Engagement:

• Meet identified prospects, give expert advice, and promote available products.
• Organize formal presentations, seminars, and other marketing opportunities to enhance brand visibility.
• Manage customer transactions and continuously work to improve customer service.
• Create proposal documents, presentation materials, and sales tools to support marketing initiatives.
• Prepare and implement sales forecasts, monitoring expenses, budgets, sales figures, and profitability.
• Monitor competitor activity and adjust strategies to maintain a competitive edge.
• Plan and execute promotions, ensuring that all sales targets are met or exceeded.

Staff Management & Training:

• Supervise and support the sales executives, ensuring they meet individual goals and provide excellent customer service.
• Identify, implement, and document training for staff, including new hires.
• Prepare weekly reports on customer activities and staff performance.
• Train staff in product knowledge, equipment use, and treatment procedures.
• Provide feedback and implement tests on product and equipment use for quality control.

Beauty Advisor Responsibilities:

• Consult with clients to assess their skincare needs and recommend suitable products and treatments.
• Respond to customer questions and complaints, ensuring issues are resolved promptly.
• Perform services such as facials and body therapy, using equipment like MIR, CPL, Oxygen equipment, and other tools.
• Design and maintain attractive displays, manage store events, and monitor inventory levels.
• Handle administrative tasks such as ordering stock and managing customer relationships through follow-up communication.
• Sale or Hand on service to customers, facial, Body therapy with or with equipment like: MIR, CPL, Oxygen equipment and other all equipment in outlet.

Health & Quality Control:

• Ensure quality control for customer service and treatment results.
• Supervise beauticians and prepare weekly reports on customer satisfaction and treatment efficacy.
• Monitor sales targets and ensure they are met each month.
• Attend product development meetings to stay updated on new treatments and products.
• Check before and after photos of customers and prepare presentations on treatment results.

Product Trainer Responsibilities:

• Manage product training sessions, ensuring a minimum of 4 hours per month.
• Implement tests and assessments on products, equipment, and treatment processes for staff.
• Prepare and update training reports on field activity and prospects.
• Monitor the use of products in the salon and ensure stock levels are adequate.
• Train staff on equipment use, customer handling, and treatment procedures.

Customer Service & Marketing Assistance:

• Manage after-sales service calls to customers, ensuring follow-up within 3 days of their visit.
• Oversee daily calls to confirm appointments and aim for full booking schedules.
• Report daily sales and stock updates to management.
• Assist in trade shows, roadshows, and other promotional events, ensuring staff are trained for on-site sales.

Qualifications:

• Proven experience in beauty retail management, preferably in skincare or cosmetics.
• Extensive knowledge of beauty trends, skincare products, and services.
• Excellent customer service, communication, and leadership skills.
• Ability to manage budgets, sales targets, and profitability.
• Strong organizational and problem-solving skills.
• Experience in training staff and implementing quality control measures.
• A passion for the beauty industry with a friendly and professional appearance.

Responsibilities:

• Reports to the Banquet Operations Manager on the day to day operation.
• To plan the duty roster, engage part-timers and ensure that they are deployed according to function needs.
• To ensure all employees (including part-time employees) are well groomed and trained according to established standards and to conduct on-the-job training for all new employees.
• To be responsible to lead the employees (including part-time employees) in providing excellent service to all guests during all banquet functions and outside catering according to SOP standards and club’s policies and procedures.
• To ensure that function rooms are fully set-up according to the event order.
• To provide Feedback / Recommendations / Suggestions on improvement of staff schedule, attendance, timeliness, complaints and innovations to Manager.
• To co-ordinate with Chef, Stewarding and AV Technician on menus, function set-up arrangement, service procedure and clearing of all equipment before and after functions.
• To work hand-in-hand with the Catering Team to achieve their monthly sales budget.
• To achieve a high level of service quality which meets the demands and expectations of all members
• Prepare Function Report every after event.
• In charge on the procedure, follow up and maintaining HACCP policies for Banquet.

Requirements:

• Minimum of 5 years with progressive supervisory positions in comparable operations.
• Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.
• Basic cocktails, wines, spirit and specialty coffee knowledge an advantage
• Experience operating Point of Sales System an advantage
• Keen to learn and grow in the Food & Beverage industry
• Able to work on rotating shifts, weekends and Public Holidays