• Define the service offerings/shipping options portfolio to better serve eCommerce platforms and online sellers, based on deep understanding of Express Industry market dynamics and competitive landscape in Southeast Aisa.

• Lead the process from ideation to implementation of service offering/shipping options, design the roadmaps and drive cross functional collaboration to implement new offerings with a focus on service level and cost control.

• Monitor service offering performance to ensure customer satisfaction and market competitiveness.

• Minimum of Bachelor’s degree, >3 years of relevant work experience in a well-established 3PL (Express Industry) focusing on service offerings/shipping options design and implementation; experience in consulting, well established eCommerce or Internet company is a plus.

• Good knowledge and understanding of Express industry and practices in Southeast Asia, able to efficiently navigate cross functional topics to define service offerings/shipping options through customer needs deep dive, competitor benchmarking, and internal capability analysis.

• Dual language proficiency in English and Chinese (or another commonly used language in Southeast Asia) is a strong plus.

• Strong communication and organizational skills; proven experience in project management and high tolerance to ambiguity; highly energetic and independent to thrive in a fast-paced start-up environment.

Responsibilities

Temporary Staff Management

1. Collate bimonthly temporary staff requisition request from all divisions.
2. Seek and consolidate assessment of temporary staff requisition requests for management approval.
3. Answer to divisions' temporary staff requests and enquiries
4. Liaison point between hiring divisions and recruitment agencies.
5. Process monthly e-invoices for temp staff salaries by recruitment agencies
6. Coordinate onboarding and offboarding for temp staff
7. Manage temporary staff record.

Recruitment operations

1. Schedule recruitment interviews
2. Arrange logistics for interviews (e.g., get time slots, book room, contact candidates, administer tests, obtain documents for interviews)
3. Administer reference checks.
4. Send reject emails and track reasons for rejection.
5. Any other ad hoc duties assigned

Job Requirement

1. Degree in Human Resource or equivalent
2. Possesses good organizational skills and is meticulous.
3. Strong analytical, communication and stakeholder management skills
4. Able to work in a fast-paced environment and a team player.

Interested candidates may send their resume to the following email address: [email protected]

We regret that only shortlisted candidates will be notified.