To be a senior contributor in the Trust Services team, supporting the Head of Trust Services (Private Clients) to lead and manage the Private Clients team to be an effective, efficient and profitable part of Ocorian.

The candidate will be responsible for the client administrative delivery, operations and service standards of their area whilst creating strong profitable relationships with clients.

To motivate and promote a culture of teamwork through excellent leadership and mentoring.

Main responsibilities

• Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.
• To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.
• Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.
• Support and ensure performance targets of the Private Clients team are on track and motivating.
• To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.
• Acquire a thorough understanding of the structures used by clients and the reasons for so doing.
• Act as Director and/or bank account signatory for Private Clients client companies
• Act as Resident Manager for Ocorian Singapore Trust Company
• Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.
• Foster close working relationships with other service and support lines in the local office and Group.
• To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.
• Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.
• To ensure prompt billing and cash collection are carried out effectively and in a timely manner.
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

You will be required to perform the following:

• Overall, in-charge of the project with the support of other team members (Conference, logistics, admin, sales, marketing) to ensure the success of the event.
• Drive a sound business model and manage the budget for each edition of the event and to ensure expenditure is managed efficiently.
• Work with client to establish standing operating processes (SOP) for execution of event e.g., approval process, reporting requirements, schedule of meetings etc.
• Work with client to conceptualize, design and execute curated zones for the event
• Budget management will include:
• Propose a detailed financial budget and obtain approval from the client.
• Monitor revenue and expense to ensure that the overall event is performing well financially.
• Work with the Finance department on invoicing and account reconciliation matters for both pre-and post-event.
• Ensure that all expenses processed by both core and supporting functions/departments are in compliance with SOP.
• Coordinating the various committee meetings with client/stakeholders and attending meetings with the client/stakeholders on all progress updates of works done to the lead-up of each edition.
• Liaising with 3rd party contractors working e.g., venue provider, exhibition stand builder, etc, or any other providers contracted by client directly, to drive the overall success of the event.
• Incorporating the sustainability aspects of organising events and actively propose areas on how carbon footprint can be reduced.
• Should there is any direct or indirect issues e.g., venue or event production-related, during the contractual period, you shall be responsible to rectify these issues.
• Conduct and record meetings with client as and when required.
• Client liaison and servicing.

Requirements:

• Degree or Diploma holder.
• Preferably with 3 years of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office.
• Possess experience in organising a virtual and/or hybrid event preferred.
• Strong presentation, interpersonal, communication skills with client-service orientation.
• Possess good planning, organisational and multi-tasking skills.
• Possess good communication & negotiation skills.
• Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

Duration: Early December to End February

Open to individuals seeking a full time or internship role. This is a contract role for 2 months, with possibility of extension or conversion to a longer-term contract or a permanent role.

Job Summary:

We're seeking an experienced and highly organized Project Coordinator to join our team for a short-term assignment. The successful candidate will be responsible for end-to-end project management of a campaign from December till February for a leading brand.

Responsibilities:

- Work with the team to project manage a leading brand’s campaigns from concept to execution, ensuring timely and within-budget delivery

- Liaise with clients to understand their objectives, preferences, and expectations

- Collaborate with internal teams, including creative, digital, and production, to develop and execute campaign concepts

- Manage external vendors, suppliers, and manpower to ensure seamless execution

- Coordinate logistics, timelines, and resources to ensure successful event execution

- Develop and maintain project schedules, budgets, and risk management plans

- Ensure alignment with client objectives and brand guidelines

- Work closely with our digital team to integrate the campaign with our digital platform and drive results

- Provide regular progress updates to internal stakeholders and clients

- Identify and mitigate potential risks and issues

Duties and Responsibilities

Quality management and control

• Overall in charge of the entire packaging workshop, inclusive of data coding and laser printing and cellophane wrapping of final products.

• Manage the entire packing process, planning production schedule and communicate with cross-functional teams and departments to meet the delivery deadline

• Responsible for sampling and sample retention, inspection of incoming materials, approval of bulk, semi-finished products, finished products and packaging materials

• Maintain written and signed records of all audits and inspections as required and ensure the records are up-to-date and evaluated

• Review SOPs, protocols/batch records, reports, quality records (e.g. deviations, change controls, or CAPA) and ensure all the relevant testing are conducted and records are timely reviewed

• Implement and maintain quality procedures in compliance with regulations and internal policies, develop the quality procedures and reporting to management as required

• Participate in internal facilities inspection to evaluate and improvement of site quality system

• Responsible for maintenance of the factory premises, production equipment, and to ensure appropriate validations are timely performed and documented

• Ensure proper initial and regular training of operation personnel is being conducted and assist consultant for relevant training and awareness of basic regulatory.

• Investigate non-conformance and perform root cause analysis to deliver effective solutions via the corrective action and preventive action reporting process

• Responsible for compliance of workplace safety and assist to consultant relating to HSA and medical-licensing-related matters and to setup the operation system

Warehouse management and inventory control

• Oversee the warehousing and logistic operation, storage segregation, inventory accuracy and stock replenishment, planning quarterly & annually cycle count

• Ensure the implementation of standard procedures in warehouse and documentation

Ensure the warehouse facilities and equipment are well maintained

Knowledge/Skill Requirements:

• Excellent analytical skills with the ability to analyze data and identify trends.

• Strong communication skills, effective with team members and stakeholders at all levels.

• Attention to detail and ability to identify and resolve issues quickly and effectively.

• Strong problem-solving skills with the ability to think creatively and develop innovative solutions.

• Excellent organizational skills, capable of managing multiple tasks and priorities simultaneously.

• Extensive knowledge of quality control processes, procedures, and policies.

• Proficiency in Microsoft Office Suite and other relevant software applications.

• 8 - 10 years of experience in Quality Control within the steel industry or a manufacturing environment.

• Graduate degree or higher in pharmaceutical, chemical manufacturing or relevant field.

Expected High Performance Behaviors:

• Exhibit a positive attitude regarding work and responsibilities.

• Ability to work collaboratively within a team.

• Maintain effectiveness during significant changes in work tasks or environment, adjusting effectively to new work structures, processes, requirements, or cultures.

• Consistently seeking to enhance efficiency and improve quality standards.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Job Summary:

This position is responsible for the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Design strategy and set goals for sales growth

· Establish and achieve sales goals as agreed with management

· Strong customer base is compulsory

· Generate new sales leads and contacts across all business types and developing a strong pipeline

· Generate proposals, pricing and contract negotiations

· Identify key decision makers and develop relationships that supports acquisition and retention and that will translate into new revenue opportunities

· Implement person Sales plans aimed at acquisition, business retention and improved customer satisfaction

· Prepare regular Sales Reports / related Sales KPI

· Build Strong Alliance with Overseas Stations and Agents

· Prepare, overseeing and strategize RFQ tender

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Prepare and deliver sales presentations to prospective customers and account reviews to Management.

· Coordinate internal resources on new business opportunities and existing programs to acquire, retain and grow accounts

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Direct Sales assessment process

· Additional functions mandated by Management

• Digital Marketing Support Responsibilities
  • Provide support for digital marketing initiatives in hotels, F&B, Spa, and Raffles City Convention Centre.
  • Manage the uploading and maintenance of approved digital content, ensuring all platforms remain current.
  • Arrange photography and filming sessions, handle administrative tasks related to digital marketing, conduct market research, and manage requests for updates on websites, microsites as well as other digital platforms.
  • Conduct basic proofreading and copywriting for communication materials across various channels, with a particular focus on digital platforms.
  • Aid other team leaders in the department with various hotel projects on an as-needed basis.
  • Create engaging and relevant content for various digital platforms, including websites, blogs, social media, and email campaigns.
  • Collaborate with external agencies or partners when necessary.

• Sustainability Support Responsibilities
  • Oversee and manages the complex’s ESG projects
  • Lead and coordinate communications and marketing efforts on ESG initiatives on social media and the dedicated sustainability blog
  • Support and manage the tracking for monthly submissions via Accor online platform, GAIA 2.0
  • Developing analyses and communicating recommendations through reports and presentations
  • Creates and organizes activities to develop positive organizational culture on changing mindsets for ESG initiatives
  • Supports ad-hoc projects

• Other Responsibilities
  • Perform administrative duties such as monthly accruals, forecasting, submission of invoices or routing agreements for approval.
  • Perform any other tasks and duties as assigned by Assistant Director of Performance Marketing and Senior Director of Marketing.

Salary: SGD 8,000 - 10,500 monthly + RSU

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 
• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 
• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 
• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 
• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas.

Primary Function of Position

Intuitive is passionate about creating a workplace where employees are informed, engaged, and inspired to have a positive impact on each other, our company, and the world.

We are seeking a communications expert to lead the development and execution of internal and external executive communications initiatives for key business priorities in the Asia-Pacific (APAC) region. This includes acting as a strategist and trusted advisor to senior executives, developing executive narratives, presentations, and strategic communications plans that resonate across diverse internal and external audiences.

This role requires a unique blend of high-level strategy and hands-on execution, and the ability to work within a highly collaborative international communications team, reporting to a U.S.-based director. The ideal candidate will possess outstanding written and oral communication skills, a strategic orientation, excellent organization and presentation skills, a bias toward action, and a desire to learn continuously.

Key Responsibilities

• Strategic communications planning: Create, nurture, and execute a proactive, integrated internal and external executive communication support model, strategy, and roadmap that reflects the priorities for the region and builds effective connections with key audiences.
• Executive messaging and presentation development: Collaborate closely with senior executives to create executive narratives and presentations that reflect their voice and vision. Develop content for internal and external platforms such as all-hands meetings, email announcements, and customer events. Provide coaching to help executives deliver compelling presentations.
• Project management and tactical execution: Lead the execution of employee communication initiatives, overseeing end-to-end project management, from planning and content development to measurement. Ensure flawless execution across multiple platforms, managing timelines, resources, and cross-functional teams.
• Storytelling and content creation: Craft written, oral, and digital content that resonates with internal and external audiences. Own the content development process for presentations, event briefings, scripts, talking points, organizational announcements, intranet articles, employee stories, and customer testimonials.
• Event coordination: Plan, coordinate, and execute internal meetings and events, including agenda creation, presentation management, and Q&A facilitation.
• Regional expertise and collaboration: Serve as the communications expert for the APAC region. Occasional partnership with global communications and people brand teams to leverage shared content, and adapt and amplify significant key messages in-region; light support with regional alignment to employee value proposition (EVP).
• Localization and translation: Localize corporate communications for APAC audiences, managing translations into Mandarin, Japanese, or other relevant languages to ensure cultural and linguistic accuracy.
• Measurement and impact analysis: Measure the effectiveness of communication strategies, using data-driven insights to optimize future initiatives and demonstrate their impact on business goals. Track and measure executive communication activities for the region.

• Manage the Frontline staff in the assigned terminal
• Provide leadership, motivate and lead the staff in the terminal
• Work closely with HR and Operations Executive on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potential and achieve sales targets
• Monitor, discipline and counsel staff on their sales performances and work conduct/behaviour

1. Knowledge of the products
2. Sales Skill
3. Serving attitudes
4. Complaint Handling
5. Team work
6. Keep rules and regulations
7. POS handling

• Schedule the team roster to maximize sales with matching the traffic trend
• Confirm the team roster of the terminal
• Set the commission scheme with OPM and monitor commission payouts
• Proposal and working with internal teams to increase sales, such as promotions
• Report sales and plan to archive the target

1. Yearly sales report and forecasting
2. Half-year sales report and forecasting
3. Monthly sales report and forecasting

• Handle and resolve customer’s complaints and work closely with CS team
• Review stock levels and work closely with logistics dept.

1. Monitor replenishment process and ensure adequate stock level
2. Ensure minimum out of stocks inconvenience for customer to maximum sales opportunities

• Ensure pleasant, attractive and safe environment in store

1. Review visual merchandising in store and work closely with VMD team
2. Ensure products are displayed in safe manner
3. Report to Managing Director for accidents in store

• Responsible for the strict adherence to all established operational policies and procedures

1. Establish policies and procedures relating to operation and ensure its adherence by all frontline staff
2. Work closely with security team on STEB & LAGS regulations

• Work closely with MD team to communicate with vendors
• Work closely with Marketing team to plan promotion
• Work closely with Finance team to ensure proper handling cash in store
• Operational Processes and Standard Operating Procedures (SOP) maintenance and updates

Working Hours:

Monday - Friday, office hours.

Requirement:

• 8 years of related work experience in retail operations, preferably in a FMCG or retail environment
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Outgoing, dependable, pro-active
• Good organizing skill
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

(Only short-listed candidates will be notified)

C&B

• Basic Salary + Monthly Allowances + AWS
• AWS, Excellent Compensation Benefits
• Permanent position with Long Service Award

Responsibilities:

Business Development (Sales):

• Actively seek for new sales opportunities, identify potential projects, promote company services to prospective customers via various channel including social media
• Managing various sales accounts, providing utmost customer service experiences
• Follow up with potential customers closely and managing the gap to secure business opportunities
• Perform presentation to customers. Visit to their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Analyze sales data, market trends, sales growth and customers’ feedback for improvement
• Prepares monthly reports, input and insights to management for customers’ needs and the competitor activities

Leadership (Management):

• Lead a team of 4-5 members, providing guidance and support to ensure individual met KPI
• Oversee the order processing and ensure on-time delivery to customers
• Provide problem-solving to fellow team members and lead them toward customer service satisfaction
• Prepare & conduct monthly/ad-hoc sales meeting contents
• Attend monthly management meeting and provides updates & status of Sales performances
• Involved in company’s welfare activity such as company lunch, bonding events & celebration

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Preferred applicant with Construction supplies products related field
• Senior Sales Executive with leading a team experiences are welcome to apply as well
• Highly driven, able to motivate follow team members
• Excellent communication and presentation abilities
• Willingness to travel as required for meetings and visiting
• Must be self-motivated, resourceful and possess a pleasant disposition
• Ability to maintain confidentiality and work independently
• Ability to develop and maintain excellent working relationships with all internal & external personnel
• Applicants must be willing to work in Changi North Crescent

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries

The Role

The Campaigns Manager will support campaign initiatives in line with our client’s requirement whilst still maintaining Supermom’s identity. In this role, you will work with a team to help to raise awareness of our clients, their brands, drive sales, help customer acquisition and retention through marketing initiatives and strategies that we will strategically deploy through Supermom as a platform. 

You will be responsible for coordinating and executing the following initiatives: 

Roles and responsibilities: 

-        Strategise , create and execute multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and direct marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc

-        Forecast budget/CPL and timelines for campaigns

-        Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them

-        Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget

-        Drive more sophistication in source attribution and performance measurement through learnings and analysis 

-        Understand our target audiences' behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell

-        Continually find ways to optimise campaigns and maximise margins

-        Build long-term strategies for user acquisition while managing short-term fulfilment

-        Responsible for timely billing of clients

-        Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities. 

-        Work cross-functionally with various departments within the supermom brand.

Expectations:

• Minimum 6 years' experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years' experience in people management
• Proven experience in managing successful B2C demand generation programmes 
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot, GA4 and Meta Marketing.
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

Team Summary

The role is part of the Consumer Marketing Hub team, where we work with a wider team of subject matter experts in the Asia Pacific hub. Our team works in partnership with our marketing team counterparts in 18 markets across Asia Pacific; our global marketing partners and our cross functional business teams.

Our mission as the consumer brand marketing team’s is to leverage our brand to accelerate business growth and deliver against key priorities: consumer payments; new payment flows, and value-added services.

Our aim as the creative and content team is to establish Visa as the engine of commerce through creative leadership, brand storytelling, and operationalizing new ways of working to deliver best-in-class end-to-end marketing activations. 

What a Manager – In-house Creator does at Visa:

This position supports the Senior Director, Brand, Creative and Content, in delivering content across media platforms, and with setting the strategic and creative direction of our Brand and key business initiatives [e.g. Ecommerce, Cash Conversion] for Visa AP [B2C] and for Visa’s clients [B2B2C].

Working closely with cross-functional teams [Insights, Brand, Product] and client marketers across AP, this role will lead the development, execution and implementation of engaging, effective, insights-driven content across multiple media channels helping to drive Visa brand preference and create revenue opportunities with clients.

• As an in-house creator, this role will have dual mandates. The first of which is to create content for Visa’s social channels on both a campaign and always on basis. The second of which is to leverage this expertise to consult with and create content with and for Visa’s clients (issuing banks; merchants; fintechs etc) to drive and achieve joint business priorities. As such, we are also looking for creators that have strong selling and influencing skills as you will have revenue targets to support.

Ideally, this person will have an active and significant content creator base; natively familiar with Asia Pacific Social platforms to demonstrate aptitude and subject matter expertise in creating content. As a corollary to this, this person will have demonstrable experience in content editing. Ideally, this person will have experience in both illustration and 3D design.

This role will work closely with the Senior Manager of Content and Social; as well as the Senior Manager of Campaigns and Creative on a daily basis. This person will provide a creative spark that inspires the team and organization; unafraid of acting, thinking and working differently.

Projects you will be a part of:

• You will lead content creation and production for AP, using your experience to create content which drives brand preference and conversion with both Visa and partner offers with our merchants and clients
• You will be the working to developing content for Visa Athletes in our sponsorship campaigns including The Olympics and the FIFA World Cup
• You will work to develop and create content with our regional and local sponsorship properties across Sports; Gaming/esports; Music, and Fashion.

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and deep expertise in commodity trading and oil / petroleum. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

Key Responsibilities:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification
• Project management experience within the oil / petroleum commodities
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

We are seeking a highly skilled and experienced Team Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, strong leadership skills, and a proven track record in managing cybersecurity projects. This role involves working closely with client to identify security risks, develop mitigation strategies, and implement solutions to protect their information systems.

Responsibilities:

• Lead and manage cybersecurity consulting engagements, ensuring the delivery of high-quality services to clients.
• Conduct comprehensive security assessments, maturity assessments, and risk assessments.
• Develop and implement cybersecurity strategies, policies, and procedures tailored to client needs.
• Collaborate with cross-functional teams to design and deploy security solutions
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 5-8 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Expectations of a Media Billing Manager

Manage operation process and lead a team, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring and analysis
• Oversees team’s responsibilities.
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve issues with relevant stakeholders e.g. vendors, clients, Business and shared service teams
• Regular meeting with Stakeholders
• Billing status monitoring and reporting
• Ensure billing completion before end of following month activities
• Accounts Payable responsibilities
• Support on audit requests

The main responsibilities include:

• Project coordination

• Stakeholder communication

• Change management and training

• Monitoring and tracking progress

• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables

• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow

• Maintaining and organizing project documentation, including plans and business requirements

• Preparing status reports and presentations for management

• Developing training resources with the vendor’s support

• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications

• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features

• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls

• Helping users resolve issues with the product by following the FAQs guide

• Escalating unresolved issues to senior staff or business teams when necessary

• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates

• Maintaining accurate records of all communications and resolutions for future reference

• Working with other team members, supervisors or departments to ensure efficient service operations

• Experience with change management for implementation of new systems and/or customer engagement

• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail

• Proficiency with basic computer skills

• Strong listening skills and empathy

• Project management skills will be an added advantage

• Ability to work in a fast-paced environment

• Strong time management and multitasking abilities

• Knowledge of Singapore Government procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior Project Manager as a 1-year contract employment. This role can be subjected to extension, depending on the performance of the individual.

A brief summary of your job responsibility:

• Oversee the admin processes - ensuring project collaboration memorandums (PCMs), budgets, reports, compliance, billings are in order;
• Ensure our product managers are pricing our products properly when we work with finance;
• Put in place processes that ensure our helpdesks are functional, our onboarding process is smooth, and our sales funnel is functional;
• Ensure our product metrics are correct and are continuously monitored and tracked. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Manage and execute the procurement of ICT systems, goods and services in a timely manner;
• Provide business perspective in product teams;
• Understand the government procurement policy and advise product teams on meeting such policies while enabling product needs to be met;
• Review proposals from suppliers;
• Review, clarify and negotiate business requirements with suppliers;
• Perform billing governance and operations to ensure business sustainability and adequate cashflow;
• Interact closely and partner with the business units to provide billing support and analysis;
• Handle month/year-end closing of billing and accruals;
• Ensure billing functions are executed within the stipulated deadlines or/and tender specifications;
• Engage vendors in relation to billing matters such billing disputes and draw up the billing framework for vendors’ compliance;
• Work with auditors and awarded vendors on vendor’s billing audit matters;
• Use of billing templates and validation tools to ensure billing governance and processes are adhered to;
• Drive innovation on work processes;
• Monitor and track project expenses and timeline; and
• Any other duties that may be assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement;
• Minimum 8 years of relevant working experience, preferably in both procurement and billing;
• Good knowledge of government infocomm environment;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team player and self-motivated;
• Able to consolidate multiple streams of information into a cohesive whole;
• Good command of the English language, both written and spoken; and
• Proficient in Microsoft Office in particular Microsoft Excel and PowerPoint.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

Job Description:

• To plan, organize and manage site operation to ensure efficient delegation of duties and responsibilities.
• To carry out grooving and inspection on active airport runways as per schedule according to project requirement.
• To supervise the execution of the construction works and ensure that the works are carried out in accordance with contract specification/bills of quantities, construction drawings, company’s quality standards, Environmental, Safety & Health (ESH) practices, etc.
• Be responsible for the operation and maintenance of the plant machinery in efficient manner, and report to Site Manager on all matters relating to the operation or needed maintenance including any machine faulty or repair required.
• Oversee quality control and safety matters on the site and to ensure Environmental, Safety & Health (EHS) practices are carried out at all time.
• Prepare and write daily reports related to site works, progress of works and to ensure routine maintenance of machines is carried out according to schedule.
• To coordinate and liaise with Consultant and Subcontractors on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.
• Liaise with client or consultant for site inspections, submission of necessary technical reports and ensure necessary records are maintained at site.
• Report and assist Project Manager, Site Manager and Engineer on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Job Requirements:

• Bachelor Degree with min 5 years of relevant experience.
• Proficient in MS Project and MS office.
• Possess Excellent communication, interpersonal skills and presentation skills.
• Meticulous with a strong attention to details.
• Qualified in operating Grooving Machine (TARGET/ PCI500).
• Project Management related certifications would be advantageous.