General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role:

• Manage the daily operations of the language centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm

Requirements:

• 1st experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

As our Product Manager (Airlines), you will play a key role in shaping the future of airline partnerships and offerings within our ecosystem.

Key Responsibilities:

• Develop and maintain strategic partnerships with airlines across the globe.
• Lead the ideation, development, and implementation of innovative airline ticketing products and services.
• Analyze market trends, customer needs, and competitive landscapes to inform stakeholders on product strategy.
• Collaborate with cross-functional international teams to optimize our booking platforms and customer experiences.
• Manage performance metrics, including revenue, customer satisfaction, and product success rates.

Requirements:

• Extensive experience working with international airlines and a strong network within the airline industry.
• Proven track record in airline partnerships.
• Exceptional negotiation and relationship-building skills.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Strong leadership and project management skills.
• Passion for travel and innovation!

Role:

• Oversee efficient and effective marine fuel procurement for company’s operating container vessels at designated ports and on assigned services.
• Coordinate and fulfill marine fuel requirements for company’s operating vessels as allocated.
• Drive cost-efficient marine fuel procurement through negotiation with suppliers, including oil majors, refineries, independent suppliers, and traders.
• Resolve issues related to marine fuel quality and quantity, addressing claims as necessary.
• Manage service providers associated with marine fuel, including surveyors and laboratory services.
• Oversee invoicing and payment processes related to marine fuel.
• Provide support for additional tasks as assigned.

Requirements

• Bachelor’s degree in a relevant discipline.
• Minimum of 5 years of experience in shipping or a related maritime field.
• Proven experience in bunker procurement with strong negotiation skills.
• In-depth knowledge of the bunker industry and fuel specifications.
• Strong communication skills, with the ability to report and share information promptly.
• Positive attitude, with strong multitasking abilities and a capability to manage tight deadlines.
• Proficiency in MS Office Suite and Google Workspace.

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across Southeast Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

• Co-ordinating and liaising with users to ensure all requirements of the office renovation project are fully met
• Reviewing and preparing construction tender documents
• Managing consultants, M&E Engineer, Quantity Surveyor, Interior Designer and Contractors
• Conducting site visits to evaluate progress and manage the site meetings
• Tracking and managing project timelines and change requests closely
• Monitoring and ensuring payment claims are processed in a timely manner and in accordance with contract.
• Supervising and ensuring contractual, regulatory and safety standards are met
• Managing project variation works, assisting to ensure proper closure and handover of projects such as the settlement of final accounts, testing and commissioning, getting relevant Authorities’ approvals and as-built drawings/maintenance manuals etc

Requirements:

• Diploma in Facilities Management / Real Estate Management / Building Services / Electrical or Mechanical Engineering
• Minimum 4 years of experience in project management or similar role
• Able to work independently and possesses good interpersonal skills
• This is a 1-year contract role, convertible to permanent

Job Responsibilities:

• Overseas finance team day-to-day operations
• Manage cashflow requirements to ensure sufficient liquidity for operations
• Overseas monthly/quarterly and financial year-end process, including but not limited to co-ordination with all Group entities for reporting and preparation of Group financial statements
• Responsible for the Group’s consolidation, financial analysis and business activities reports
• Assist in preparation of materials and reports for Board, Audit and other committee meetings
• Handle tax matters include quarterly GST filling, corporate tax computation and transfer pricing compliance
• Identify weaknesses in internal controls and propose mitigation measures to close the gap and improve control process
• Provide support to improvise processes for smooth application and alignment of ERP implementation
• Liaise with auditors, tax agents and corporate secretary to ensure compliance with regulatory requirements
• Any ad-hoc duties as assigned

Additional Information:

• Posses Bachelor's degree or ACCA or equivalent professional qualifications in accounting
• At least 10 years of relevant working experience, preferably 3 to 5 years of experience in audit / group consolidation
• Strong team player, proactive, committed and able to work independently in a fast-paced environment
• Good knowledge of Singapore Financial Reporting Standards
• Familiar with SGX listing reporting is an added advantage

Job Responsibilities:

Project Delivery: Ensure the project is completed on or ahead of schedule while meeting all client expectations. Manage the overall delivery and maintain high standards throughout the project lifecycle.

Resource Allocation: Assign and manage resources effectively to ensure work is completed within budget, on time, and to quality and regulatory standards. Set and monitor daily, weekly, and long-term project goals to guide workflow and progress.

Specialist Function Management: Oversee the specialist functions of design, engineering, procurement, and construction. Coordinate the interaction of various disciplines and manage multiple work streams to ensure seamless integration and execution.

Progress Monitoring: Regularly review progress against plans, contractual arrangements, and delivery milestones. Ensure adherence to schedules, quality, and cost estimates, and implement effective remedial actions when deviations occur.

Financial Management: Oversee contract management, commercial and financial risk, and accurate forecasting of costs and revenues. Take corrective actions as necessary and work within reporting frameworks to maximize project profit margins.

Risk Management and Compliance: Lead risk management, compliance, and auditing efforts. Ensure all legislative, pre-contract, and commercial obligations are met, including adherence to the relevant Building Code.

Stakeholder Management: Develop and maintain beneficial relationships with clients, subcontractors, the community, and other external parties. Ensure active engagement and address stakeholder concerns effectively.

People Management: Monitor and manage staff and labor resourcing to achieve project targets. Supervise the workforce, including subcontractors, and foster a high-performance team with positive employee relations.

Business Development and Improvement: Contribute to new business opportunities and continuous improvement initiatives. Participate in broader business activities to support organizational growth and efficiency.

Resource Coordination: Collaborate with headquarters and site teams to secure the necessary resources for successful project execution.

Project Management Team Organization: Establish and organize a competent project management team. Develop and implement effective project management plans to ensure successful construction execution.

Adherence to Policies: Perform all duties in accordance with the company's policies, processes, systems, and procedures. Ensure compliance with internal and external reporting requirements.

Requirements:

• Holds a Recognized Degree in Civil Engineering or equivalent degree.
• Minimum fifteen (15) years of experience in construction industry.
• Possess effective time-management skills to meet deadlines and planned deliverables.
• Candidate must possess at least a bachelor’s degree in engineering (Civil) or equivalent from a recognized University accredited with the Professional Engineers Board, Singapore.
• Preferably with design, consulting experience and Improvement works to Surface Car Parks.
• Conversant with Local codes and regulations as well as submission procedures.
• Well knowledge in CAD, BIM and other Civil Engineering software is necessary.
• Good project management and ability to work independently and under pressure to meet tight schedules.
• Proficient in MS office applications and keen to learn new things.
• Good communication skills and able to interact with people of all levels and teamwork.
• Candidates with more years of experience may be considered for a senior role.

Intellimaticz Pte Ltd

Role: Technology Delivery Manager

Job Requisition Number: IGSKA003

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 7 years’ experience with Technology Project Management.

Asset Management is a leading Asian asset manager with award-winning investment expertise in fixed income and equities. Headquartered in Singapore, we offer global investment management expertise to individuals, institutions and corporations from a regional network spanning Thailand, Malaysia, Brunei, Japan and beyond. Our comprehensive product suite includes innovative solutions covering retail unit trusts, exchange-traded funds and customized portfolio management services.

Key Responsibilities

Project Leadership and Management

· Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

· Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

· Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

· Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

· Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

· Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

· Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

· Work with Security teams to facilitate completion of penetration testing and remediation of findings.

· Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

· Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

· Provide systems input during the specification phase (e.g., effort estimates, high level delivery plan) based on impact assessments.

· Engage with suppliers, conduct RFQ/RFI processes, and ensure timely, high quality product deliveries.

· Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

· Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

· Ensure project documentation is completed according to industry and organizational standards.

Key Requirements:

· Degree in Computing or related discipline to support job requirements.

· At least 7 years of experience in Program/Project management under Project Delivery.

· Experience in project management, business analysis, business process re-engineering.

· Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

· Adaptable and comfortable working in a dynamic environment.

· Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

· Strong client management and interaction experience.

· Strong persuasion and negotiation skills including conflict resolution skills.

· Strong analytical and critical thinking skills, meticulous with attention to details.

· Ability to identify and improve on work & process inefficiencies.

· Proficient in MS Project, Confluence, JIRA.

· Proficient with SDLC, AGILE methodologies.

· End-to-end implementation of any of the following in a Financial Services Industry would be an advantage:

o Cloud related solutions

o Infrastructure / Network related solutions

o Endpoint / Workplace Technology related solutions

o Active Directory / Identity Management related solutions

· Good organization skill, able to multi-task and work under pressure.

· Adaptable and comfortable working in a dynamic environment.

· Excellent time management and can prioritize work.

· Strong analytical and critical thinking skills, and meticulous with attention to details.

· Team player, able to work independently or in a team with minimal supervision.

· Good communication, writing and presentation skills.

· Good stakeholder engagement and vendor management skills.

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job description

• Provide administrative and coordination support to the Sales and Project Management teams

• Collaborating closely with Design and Production departments on site installations and logistics.

• Maintaining strong relationships with stakeholders and clients

• Proposing marketing proposals and ensure smooth execution

• Manage contracts and, when necessary, attend site meetings with clients and consultants, conduct site surveys/measurements, and liaise with regulatory authorities and/or clients on installation, defect rectifications, and maintenance issues.

• Assist with handling and following up on sales inquiries, tenders, and quotations, coordinating with in-house designers on client product design requests, and managing indoor sales inquiries.

• Support the creation of marketing materials, tender documentation, and sales presentation/proposal collateral.

• Generate sales reports based on each project

• Perform general administrative tasks, such as answering calls, along with other duties as assigned.

Job Requirements

• Diploma/Degree of related field

• At least 2 years of relevant experience

• Communication Skills, Having good negotiation skills

• Able to speak in front of large group

• Goal-driven individual

• Capable to work under pressure

• Knowledge in Beauty & Fashion industry is a major plus point (such as cosmetic brands etc)

Job Descriptions:

Assisting Team Management:

Assist in managing the application development team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Participate in the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Participate in second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

Work Experience:

At least 5 years of experience in application development, data analysis, and management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Familiar with application development, data analysis tools, and technologies, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

1. Proficient in JAVA, Spring Boot, and other JAVA frameworks.

2. Experienced with tools like Docker, Git, and SVN.

3. Capable of using front-end languages such as jQuery, Vue, and React.

4. Familiar with mainstream databases like Oracle, MySQL, and SQL Server.

5. Knowledgeable in Python and RPA applications.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

• Strong team leadership and personnel management skills.
• Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.
• Effectively bilingual in English and Chinese so as to communicate effectively with our Head Office and Chinese-speaking customers.

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

As a Key Account Manager, you will play a pivotal role in expanding our horizons and reinforcing our presence locally in the FMCG industry.

Your responsibilities will include:

• Managing sales reports and product lists
• Analyzing profit margins and developing strategies to improve them
• Collaborating with brands and suppliers
• Addressing logistical challenges related to business expansion
• Building and managing a sales network
• Communicating effectively with team members

What We Look For:

• Experience in sales, preferably in the FMCG industry
• Strong analytical and negotiation skills
• Familiarity with product details and market trends
• Ability to handle logistical challenges and build effective sales networks

Responsibilities:

• Build and expand a customer portfolio for spare parts sales within the Industrial, Marine, Offshore, and Oil & Gas sectors.
• Maintain high standards of customer service while developing strong client relationships.
• Drive revenue growth by achieving established sales targets and maintaining optimal profit margins.
• Develop and execute sales and marketing initiatives to seize opportunities in domestic and international markets.
• Conduct sales presentations and provide necessary support to clients.
• Research and analyze market trends, competitor activities, and technological advancements.
• Submit regular performance reports, including weekly, monthly, and quarterly updates.
• Ensure compliance with Environmental, Health, and Safety (EHS) requirements for all stakeholders.
• Perform additional duties as assigned by management.

Requirements:

• Diploma qualification, preferably in Business or Engineering.
• Prior sales experience in Marine, Offshore, or Oil & Gas industries is desirable.
• Familiarity with marine spare parts sales is a plus.
• Proficient in Microsoft Office applications.
• Strong team player with a positive attitude, integrity, and excellent interpersonal, organizational, and time management skills.
• Capable of managing tasks professionally, independently, and effectively under tight deadlines.
  

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Description:

The Business Development Manager is integral to driving growth, strengthening customer relationships, and positioning the business for sustained success in the massage industry. By hiring a Business Development Manager, the beauty industry not only stands to expand but also improve client satisfaction and operational efficiency.

Key Responsibilities:

• Market Expansion: The Business Development Manager identifies and capitalizes on new market opportunities, helping the business broaden its client base and attract diverse demographics.
• Strategic Partnerships: This role focuses on building relationships with local salons, spas, beauty influencers, health and wellness centers, makeup artists, and beauty product suppliers, creating referral networks and co-branded marketing opportunities.
• Sales Growth: Developing and executing sales strategies to boost revenue, including introducing new services, packages, or membership programs, is a key focus of this position.
• Brand Awareness: The Business Development Manager enhances brand visibility through targeted marketing campaigns, social media outreach, and community engagement, attracting new clients.
• Client Retention: They create initiatives to foster client loyalty, such as loyalty programs or personalized follow-ups, ensuring repeat business and long-term client relationships.
• Market Analysis: Conducting research on industry trends, competitor activities, and customer preferences ensures the business stays ahead of the competition and adapts to evolving market conditions.
• Operational Efficiency: By identifying areas for improvement, they streamline operational processes and enhance the overall client experience.
• Training and Development: The Business Development Manager also implements training programs to enhance staff skills, ensuring consistent, high-quality service for clients.

Goals:

• Drive overall sales growth and expand market share.
• Strengthen brand reputation and foster customer loyalty.
• Cultivate community relationships and strategic partnerships.
• This role requires a mix of strategic vision, creativity, and hands-on execution to drive success and growth for the business.

Duration: 6 months

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Responsible for the design of AI platform and related products, creating industry-leading AI platform products.

• Collaborate with R&D, testing, and other teams to plan, design, and develop vertical AI products based on the needs of multiple industries, ensuring timely product delivery.

• Deeply explore business and user needs, combining technical trends and competitive products to define valuable application scenarios, and produce scenario designs or solutions.

• Track user experience and feedback, continuously optimizing the product.

skills and requirements

• Bachelor's degree or higher, with over 5 years of product experience, including at least 2 years in AI products.

• Deep understanding of users, business, and technology, with the ability to accurately analyze business needs, identify suitable solutions, and align products with requirements.

• Possess systematic product architecture, product planning, and product implementation capabilities, with successful product design cases.

• Familiar with cross-team collaboration, strong communication skills, and a strong sense of ownership, self-motivation, and team spirit.

• Strong technical comprehension skills, with a grasp of basic concepts and technologies related to the AI field.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Roles & Responsibilities

• Develop and execute sales strategies to meet targets.
• Collaborate with teams to enhance customer acquisition and retention.
• Build and manage a strong sales pipeline to secure new clients.
• Foster relationships and trust with customers to drive long-term partnerships.
• Translate opportunities into actionable plans with clients.
• Monitor market trends to optimize sales and pricing strategies.
• Coordinate with internal teams to fulfill customer needs.
• Create and review SOPs for customer processes.
• Resolve customer service issues as needed.
• Record sales activities in Salesforce for reporting.
• Work with marketing to develop and use promotional materials.
• Undertake additional tasks as assigned by management.

Qualifications and Experience

• Bachelor’s Degree in Marketing, Sales, or related field preferred.
• 5-8 years of sales experience in Logistics or Freight Forwarding.
• Proven MNC business development and account management skills.
• Strong knowledge of freight forwarding and supply chain solutions.
• Experience in multi-national environments.
• Excellent organizational, writing, and negotiation abilities.
• Strong leadership and multi-tasking skills.
• Effective communication across all levels.
• Willingness to travel for client engagement.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tan Kian Boon (AJ)

Registration Number: R24123934

AlwaysHired Pte Ltd

EA Licence No: 24C2293

JOB SUMMARY

The Data Strategy & Reporting Manager will be responsible for creating & maintaining data pipelines, and the platforms that support said pipelines. He/She will be required to generate a strong understanding of data from a multitude of internal/external platforms, and create pipelines (automated, where possible) that support further downstream reporting/analysis.

CANDIDATE PROFILE

The experience, skills and knowledge and education/certification components of the Candidate Profile should be presented as preferences rather than requirements unless an individual would not be hired for the position without these. Equivalent work experience may be substituted for years of experience.

Experience

• Bachelor’s degree in a quantitative discipline (Computer Science, Economics, Statistics or relevant field)
• Hands on experience developing corporate reports, dashboards and reporting visualizations (2+ years)
• Experience in working with, developing, and maintaining data pipelines/databases (2+ years)
• Preferred: Experience in working with cloud services/platforms and APIs (2+ years)

Skills and Knowledge

Essential

• Expertise in data visualization and dashboard creation to support downstream business analysis in Microsoft Power BI
• Expertise in database query languages (i.e. SQL) and cloud/on-premise database management, ability to manage mid to large-sized corporate databases
• Expertise in Python or related programming languages to support advanced analytics
• Experience in consolidating and processing complex data sets (ETL/ELT, data validation techniques)
• Fluent in written and oral communication in English

Desirable

• Experience working with Snowflake cloud databases and SnowSQL
• Experience in statistical modeling and machine learning in Python or related programming languages
• Experience working with cloud services/platforms and APIs; HTML & Javascript a plus
• Experience in cloud computing platforms/services (i.e. Google Cloud, Microsoft Azure, etc.) preferred
• Experience working independently or as part of a team in Regional/Global projects
• Working knowledge/experience in Revenue Management/Sales/Marketing/Loyalty Programming domains or Travel & Hospitality industry

Others

• Able to analyze large volumes of complex information/data and present in a clear, concise and intuitive manner
• Able to work in fast-paced environment and adapt to changing business conditions/requirements quickly
• Able to work well independently or as part of a team, initiating and supporting business change
• Excellent interpersonal, as well as written and oral communication skills

CORE WORK ACTIVITIES

Leadership

• Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
• Communication – Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
• Problem Solving and Decision Making – Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
• Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Focuses and guides others in accomplishing work objectives.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Technical Expertise

• Develop analytical approaches to support all key business processes throughout the year
• Provide support and help develop/maintain/update Continent and GLS tools and develop analysis to identify revenue opportunities
• Develop measurement techniques to evaluate the effectiveness of multiple initiatives
• Work closely with operations research and systems personnel in creating and developing decision support systems that will lead to enhanced revenues.
• Respond to requests from Revenue Management stakeholders and other Sales and Marketing stakeholders for data and analysis
• Special projects, including ad hoc requests for information, analysis and recommendations relative to Revenue Management initiatives

Building Relationships

• Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Personal Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information (e.g., data related to property Revenue and financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
• Research - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics.
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Sales Opportunity Analysis-Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• Reading Comprehension – Understands written sentences and paragraphs in work related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

[Job ID: 401667]

Responsibilities:

• Build and maintain strong, long-lasting relationships with individual and business clients, understanding their financial needs and goals.
• Provide expert advice on a wide range of banking products and services, including savings and investment accounts, loans, mortgages, and wealth management solutions.
• Proactively identify new business opportunities and cross-selling opportunities to drive revenue growth and meet sales targets.
• Conduct regular client meetings to review their financial portfolios, address concerns, and recommend suitable banking solutions.
• Ensure timely follow-up with clients, ensuring their needs are met and any issues or concerns are addressed promptly.
• Develop and implement strategies to retain existing clients and attract new business through referrals and networking.
• Collaborate with other departments (e.g., credit, operations, and risk management) to ensure a seamless service experience for clients.
• Monitor the market and industry trends to stay up-to-date with competitor offerings and identify opportunities for differentiation.
• Manage and oversee clients' accounts, ensuring that all transactions comply with relevant regulations and internal policies.
• Handle client inquiries and resolve issues related to banking services, providing exceptional customer service at all times.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771