Responsibilities:

• Support the Project Director (PD) in project functions, including project management, site management, and risk control to achieve project goals.
• Lead and mentor the project team by setting guidelines, providing advice, and supervising as needed.
• Oversee all project management activities from planning and coordination to completion within budget, schedule, and quality standards.
• Assist PD in compiling project progress reports (e.g., Monthly Report, VO Management, EOT Assessment, Project Progress Updates).
• Monitor the project schedule and manage daily operations, setting short- and long-term goals, coordinating with other contractors.
• Conduct technical reviews to ensure contract compliance and adherence to completion timelines.
• Liaise with clients, consultants, and contractors, attending regular meetings to ensure project progress.
• Supervise site labor and subcontractors, resolving construction issues as they arise.
• Oversee quality control, safety, and EHS practices on-site, identifying high-risk activities before construction and approving Method Statements.

Requirements:

• Degree in Civil Engineering or equivalent, recognized by the Singapore Professional Engineers Board (PEB).
• At least 10 years of experience in the construction industry.
• Experience in LTA, roadworks, MRT, and viaduct projects.

_____________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Handle sales independently
• Conduct sales viewing
• Making appointments for sales viewings
• Creating new leads and follow-up on sales leads
• Build on existing network to enlarge base
• Marketing with partners/agents
• Able to create marketing programmes
• Able to meet sales quota
• Handle and submit sales reporting
• Manage lead distribution
• Handle daily operations

Job Requirements

• Min 3 years of working experience
• Flexible approach and able to work as a team
• Able to grow the centre business
• Positive-looking & self-driven
• Mandarin-speaking candidates are preferred as this position requires candidate to serve Mandarin-speaking clients
• Female working environment

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

The Executive Assistant (Admin and Operations) will provide comprehensive administrative and operational support to the Operations Manager and the management team. The role involves overseeing administrative tasks, and ensuring the smooth execution of operational processes. This position requires a proactive individual with strong organizational and multitasking skills, excellent communication abilities, and a commitment to confidentiality and efficiency.

• 1091 Lower Delta Rd, Singapore 169202 (nearest MRT station: Tiong Bahru)
• 3 days per week, 9am - 5pm (7hr)
• $12/hr

Straight Forward Job Duties:

• Assemble and clean finished products (small fragile trophies)
• Pack products into boxes for delivery
• Check incoming shipments, re-pack them for storage

Qualifications:

• ⁠No experience needed
• ⁠No sweaty palms
• Good eyesight to spot dust and scratches on trophies
• Physically fit to carry carton boxes
• Attention to detail
• Able to work independently

Please visit www.ander.com.sg to find out more about our company!

Job Title

WAREHOUSE STORE ASSISTANT

JOB DESCRIPTION

• Assist Store Keepers in day to day warehouse operations
• Stock Picking and Replenishment
• Housekeeping to maintain cleanliness

REQUIREMENTS

• Possses Forklift Licence
• Able to operate Crown Standing Reach Truck
• Able to speak and read simple English & Chinese
• Experience preferred but not necessary
• Physically fit, hardworking with good attitude

Job Description & Requirements

We are looking for a proactive and organized Administrative Support professional to assist with day-to-day office operations. You will play a vital role in ensuring the smooth functioning of the office by providing administrative assistance to various departments. If you have excellent organizational skills and enjoy multitasking, we would love to hear from you!

Key Responsibilities:

• General Administrative Support: Assist with day-to-day administrative tasks such as answering phone calls, responding to emails, and handling correspondence.
• Document Management: Organize and maintain filing systems, both digital and physical, ensuring all documents are properly stored and easily accessible.
• Data Entry: Enter and update information in databases and spreadsheets, ensuring data accuracy and timely input.
• Inventory: Inventory control. Checking of stocks.
• Assist with Reports: Support the preparation of reports, presentations, and other documents as needed by management and other departments.
• Handle Invoices and Payments: Assist with basic finance-related tasks, such as processing invoices, expense reports, and payments in coordination with the finance department.
• Support Events and Meetings: Assist in organizing company events, meetings, and conferences, including booking venues, preparing materials, and managing attendance.
• Customer and Client Support: Provide basic support to customers or clients by addressing inquiries or redirecting them to the appropriate departments.
• Maintain Confidentiality: Handle sensitive and confidential information with discretion and professionalism.

Qualifications and Skills:

• Previous experience in an administrative or office support role.
• Proficient in MS Office (Word, Excel, PowerPoint) and basic familiarity with office management software.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in completing tasks.
• Ability to work independently and as part of a team.
• Professional demeanor and a positive attitude.

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Supportive and collaborative work environment

Job Description:

-Warehousing activities

-日常货仓运作

-Picking / packing orders

-拣货单

-Loading / unloading

-上下货

-Deliver orders to customers

-送货

Requirements:

-Class 3 license

-三号驾照

-Some warehousing experience

-货仓经验

-Forklife license (advantage)

-会用叉车为佳

-Bilingual

-会基本英文

-Physically Fit (Able to lift 20kg)

-能够举起20公斤的重量

Vehicle can drive home.

OT Payable if have.

Responsibilities:

• Prepare Product / Architectural / Mechanical drawings with AutoCAD / Solidworks.
• Work within stated procedures to ensure that design records/controls are maintained.
• Provide product technical support to customers / suppliers.
• Ensure Supplier’s Quality meet our Quality Standard.
• To Initiate / propose / participate in Quality Improvement.
• Take part in new product development.
• Other ad-hoc job assigned by the supervisor.

Requirements:

• Min Degree in Mechanical/Engineering or equivalent.
• Good understanding of Precision machining processes.
• Well versed with manufacturing process & good understanding of material specifications common to Ironmongery industry.
• Minimum 3 to 4 years experience in mechanical field or Ironmongery industry.
• Required language(s): English, Mandarin (to liaise with 90% Mandarin speaking customers - majority, and suppliers in regard to technical support).
• Well verse in Solidworks & AutoCAD Software.
• Responsible, mature, independent with a positive attitude and willingness to learn.

Additional Information

• Office Location: 141 Woodlands Industrial Park E 5, Woodland E-Terrace Singapore 757507.
• Working Hours: Mondays to Fridays (8:30am to 5:30pm), Alternative Saturdays (8:30am to 1:30pm)

For immediate consideration, please indicate the following information in your resume:

(a) Current and expected salary

(b) Earliest available date to commence work

Please note that qualified applicants who are immediately available will be given priority, and we regret that only shortlisted applicants will be notified.

At Ander, we help our customers create beautiful trophies and awards.

What a typical work day looks like

• Coordinate with Sales and Printing Operators to ensure timely delivery for all orders
• Assemble and clean finished product
• Quality checks and pack orders for delivery
• Receive and check incoming stock
• Stock take and update inventory system
• Perform housekeeping duties to ensure clean and neat workspaces
• Perform other ad-hoc duties as and when assigned

Must-have:

• Physically fit
• No sweaty palms
• Good eyesight to spot dust and scratches on trophies
• Enjoy working with your hands at production work and not be desk bound. On job training will be provided
• Meticulous, independent, efficient and pro-active
• Able to work well in a fast paced environment
• Fluent in spoken English
• Basic PC skills

Good-to-Have:

• 1-2 years work experience
• Handyman/craft skills (eg. polishing, gluing)
• Experience in warehouse and packing
• Experience with commercial printing, manufacturing or operation of laser engravers, wide format / Mimaki UV printers / 3D printers
• Experience with Adobe Photoshop, Illustrator
• Enjoy Design & Technology subject (D&T) in secondary school.

Working Hours:

• 5-day week (Monday – Friday)
• 8:00am – 5:30pm
• Work life balance. No overtime required.
• Medical and dental benefits

Location:

• 1091 Lower Delta Road (Nearest MRT Station: Tiong Bahru)

About the role:

We are looking for someone who is hands-on and has an eye for detail to join our team. As part of the production team, your role is to produce and fulfil orders. The environment is casual and dynamic.

Our customers include many top global brands & organizations and our team works to meet high standards.

Please visit www.ander.com.sg to find out more about how we do our work!

1. Develop and implement travel policies and procedures to optimize efficiency and cost-effectiveness.

2. Manage relationships with travel vendors, including airlines, hotels, car rental agencies, and travel agencies.

3. Negotiate contracts and agreements with vendors to secure favorable terms and pricing.

4. Coordinate travel arrangements for employees, including booking flights, accommodations, and transportation.

5. Provide guidance and support to employees regarding travel-related matters, including visa requirements, travel insurance, and safety protocols.

6. Handle any issues or emergencies that arise during travel, including flight cancellations, lost luggage, or medical emergencies.

Relocating to Malaysia - Sarawak

We are representing our client one of the world largest group in aluminium smelting industry, we are hiring Deputy General Manager .

In this critical role, you will play a key part in driving the success of our client by providing strategic leadership and operational oversight. You will be responsible for leading and managing all aspects of plant operations, ensuring efficient production, safety, and continuous improvement.

Key Responsibilities:

Leadership & Strategic Planning:

Develop and implement short- and long-term strategic plans aligned with company objectives.

Lead, motivate, and mentor a high-performing team, fostering a positive and collaborative work environment.

Drive operational excellence and continuous improvement initiatives across all departments.

Analyze market trends and competitive landscape to identify opportunities for growth and improvement.

Resource Management:

Oversee and optimize the allocation of resources (human, financial, and material) to maximize productivity and efficiency.

Develop and manage budgets, ensuring cost-effectiveness and profitability.

Ensure compliance with all safety, environmental, and quality regulations.

Stakeholder Engagement:

Build and maintain strong relationships with internal and external stakeholders, including customers, suppliers, and regulatory agencies.

Effectively communicate with all levels of the organization, providing clear direction and updates.

Represent the company at industry events and conferences.

Continuous Improvement:

Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve product quality.

Drive innovation and the adoption of new technologies to enhance plant performance.

Conduct regular performance reviews and provide constructive feedback to team members.

To qualify this role,

You have a Bachelor's degree in Mechanical, Electrical, Chemical Engineering, or a related field.

Minimum 15 years of progressive experience in a managerial role within the aluminum smelting industry, with a proven track record of success in managing a plant of similar size and production capacity.

Strong leadership, communication, and interpersonal skills.

Excellent analytical, problem-solving, and decision-making abilities.

Proficiency in Microsoft Office Suite and project management software.

Strong understanding of safety, environmental, and quality management systems.

Excellent financial acumen and budget management skills.

Why This is a Great Opportunity:

You will have the opportunity to lead and manage a significant manufacturing operation.

Contribute to the strategic direction and growth of the company.

Work with a highly skilled and dedicated team.

Make a significant impact on the success of the business.

JOB DESCRIPTION

- Be in charge of the Stage Manager and stage crew.

- To ensure that all stage productions are of a high level of standard at all times.

- To hold weekly meetings with the stage crew, production team and managers to troubleshoot, motivate and seek to improve.

- To be updated of latest performances and ballads

- To be updated of latest lightings and sound equipment and stage props

- To ensure that expenses of performances and stage personnel are within budget.

- To understand and be updated of the needs of the audiences.

- To attend monthly management meeting with shareholders.

REQUIREMENTS

The incumbent must

- Possess a high standard of organizational and interpersonal communication skills

- Possess at least 3 years of relevant experience in stage productions or stage management.

- Be able to work under pressure and ability to deal with all levels of people.

- Willing to work extra hours.

Responsibilities:

• Ensuring Compliance to Contractual obligations of both Owner and Contractor in all Project related works.
• Manage all spheres of Contracts between Owners Engineers, Lenders Engineers, Independent Engineers, and Contractors
• Preparation of Contract Appreciation Document
• Monitoring & Timely Certification of payment claims of Contractors / OE/ IE and other Contractors.
• Managing of Claims and Deviations from EPC Contractors and Managing of Counterclaim’s to EPC Contractors
• Listing, Undertaking costs analysis, Formulating, Bidding, finalization of non-EPC scope of works.
• Drafting, reviewing and negotiating contracts with third parties.
• Construction budget preparations and managing the cash flow requirement.
• Customs clearance co-ordination ensuring timely document clearance.
• Participation in the monthly/weekly Project Reviews
• Contracts Administration for minor works (Preparation of Proposal to Signing & closing of Contracts)
• Managing Procurement Contracts Logistics and advising on procurement strategy.
• Monitor transaction compliance (milestones, deliverables, invoicing etc.)

Requirements:

• Degree in Engineering field or equivalent education
• At least 8 years relevant experience in contract management
• Experience in Contract management in an EPC environment would be beneficial
• Experience in negotiation and conflict management.
• Confident in abilities and proven track record.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

About Our Company

Established for over 30 years, Gan Teck Kar is a well-respected local company in its field with a substantial workforce. We have modern, spacious offices with an excellent canteen and gym provided for our staff.

GTK is looking for dynamic HR manager who can be part of the team here to continue to develop the role and continuously improve our processes and assist in our growth. We are looking for a ‘people person’ who can make a difference in attracting, developing and retaining staff in the in the modern workplace.

Responsibilities

• Lead and manage the full spectrum of HR functions with the help of an HR executive
• Manage full employee lifecycle from onboarding to offboarding including search, selection and retention of the right staff
• Handle work pass applications for new, renewal, cancellation and repatriation of foreign staff
• Highly knowledgeable in current regulations and compliance requirements from the relevant authorities and able to assess impact of changing regulations on the workplace
• Continue to improve and develop the HR function, processes and procedures and also capable of supporting ISO audit requirements
• Responsible for group health insurance scheme and submission of insurance claims
• Source and administer suitable training programmes for employees and apply for training grants
• Manage employee relations and welfare plus monitor external issues
• Responsible for all mandatory HR surveys and reports
• Organize staff recreational events and team bonding activities
• Undertake any ad hoc duties as assigned by the Management team

Requirements:

• Diploma / Degree in Human Resource Management preferred
• Minimum 3 years of relevant managerial experience, ASEAN/international expertise an advantage
• Personal qualities will be important; high integrity, excellent interpersonal and communication skills, proactive practical problem solving and a team player
• Able to handle sensitive and confidential information
• Proficient in Microsoft Office Suite

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Responsibilities:

• Project Delivery:Ensure that projects are delivered on time, within budget, and meet business requirements.
  Oversee the operations, maintenance, and monitoring of systems throughout the project lifecycle.
  Ensure compliance with IT governance frameworks, including security and resilience standards.
  Lead and coordinate with GovTech teams, auditors, and other stakeholders for audits and implementation of Quality Management Systems (QMS).
  
• Collaboration & Stakeholder Management:Work closely with the Business Analyst, Solution Architect, IT Infrastructure Engineer, and agency users to ensure smooth project execution.
  Foster strong working relationships with stakeholders to meet project goals and expectations.
  
• Reporting & Documentation:Prepare and present project status reports to stakeholders, ensuring transparency and effective communication.
  Document all project phases, risks, and outcomes for compliance and future reference.
  

Experience and Skills Needed:

• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Electronics Engineering, or related discipline.
• Minimum 3 - 5 years of experience in Project Management.
• Experience in full software or product development cycles, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills, with the ability to influence stakeholders and manage expectations effectively.

Added Advantage:

• Project Management experience in Agile environments.
• Project Management certifications such as CITPM, COMIT, or PMI.
• Experience in Audit/Quality Management and Portfolio Management.

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Reports to Construction Manager
• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement
• Visit project sites, arrange and conduct QAQC inspections
• Lead project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements
• Ensure workmanship, procedures and method statements are in accordance to specified standards
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice
• Ensure that all project quality records and quality audit plans are maintained.
• Prepare QA/QC Plan, inspection & test plans/check list for site activities Review inspection and testing reports
• Issue NCRs, propose corrective action in a timely and effective manner
• Oversee delivery inspection of project materials
• Review, approve and maintain QAQC related documentation
• Other duties as assigned and able to work with minimum supervision

Job Requirements:

• Diploma/Degree in Architectural or Civil / Structural Engineering
• At least 10 years of relevant site project experience in QA/QC roles for construction projects
• Familiar with Singapore Codes and Practices
• Experience with CONQUAS
• Experience with Constructability Score
• Experience with Green Mark Certification
• Able to liaise with workers/Clients, Consultant, Main Con colleagues, subcon and suppliers on QA/QC works and protocols at site
• Location : Punggol (Near MRT)
• Project : Sports Centre

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description:-

• To perform opening and closing duties
• Perform daily operation tasks
• Provide excellent customer service at all time and ability to handle feedbacks
• Managing manpower by conducting recruitment, training and coaching to provide the best customer experience
• Lead and train team members and supervisors to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all incident reports ensuring the proper actions and documentations are followed through promptly
• Prepare and submit restaurant supplies ordering promptly to ensure smooth operation
• Monitor Inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standards of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Assist in the documentation of sales and operations reports for submission to HQ
• To ensure proper maintenance, cleaning of service equipment and outlet
• Undertake ad hoc duties assigned by the Management

Job Requirements:-

• Candidates must possess strong interpersonal and leadership skill with the ability to foster strong teamwork to expand capabilities
• Able to work independently as well as in a team
• Minimum 3 years of Management experience in the Food & Beverage industry is required for this position
• Guest oriented, service focus and strives to generate loyal patrons and regular customers
• Self-motivated, eye for details and strong organizational skills
• Able to work in a fast paced environment
• Responsible and positive working attitude
• Willing to 6 days a week on rotating shifts including weekends and public holidays
• Possess basic command of English for communication
• Able to start work immediately or with short notice period

Singaporeans are welcome to apply.

Interested applicants please email your resume to [email protected]

Responsibilities:

• Drive revenue growth for the organization
• The Business Development Manager will be responsible for driving their own sales target, getting new customers on board and increasing revenue size through existing accounts.
• Build and actively nurture strong professional relationships with key decision-makers and influencers within assigned accounts.
• Assess current and future customer service needs by establishing personal connections with both prospective and existing clients, serving as a bridge between them and the organisation.
• Identify potential sales opportunities early in the sales process to maximize the organisation's market share.
• Work with the inbound team and specialists to evaluate and qualify sales opportunities.
• Use CRM tools diligently to log activities, ensuring contact details are accurate, duplicates are eliminated, new information is recorded, and call/visit logs are kept up-to-date.

Requirements:

• Comprehensive knowledge of target industries, including Smart Curtain Wall Systems, Rail Transit Platform Screen Door (PSD) Systems, and the New Energy (Solar Photovoltaic Systems)
• Bachelor's degree in civil engineering, Materials Science or Mechanical engineering required.
• Expertise and experience in the construction industry is a must.
• Minimum of 5 years of experience in solution selling & new business development and proven track record in sales & business development in similar roles
• Clear, precise and effective communication skills with stakeholders in the organization and with customers.

• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.