Level 1 Support Engineer
Key Responsibilities
â—Ź Frontline IT Support: Act as the initial point of contact for all IT-related inquiries, handling support requests through phone, email, and ticketing systems.
â—Ź Problem Identification and Resolution: Perform troubleshooting for a variety of IT issues, including:
â—‹ Hardware: Laptops, PCs, mobile devices, printers, headsets, d...