Job Title: Utility Engineer

Location: Singapore
Industry: Civil Engineering / Infrastructure
Job Type: Full-Time

Job Overview:

The Utility Engineer will lead efforts in identifying, mapping, and verifying underground utilities for a major infrastructure project. Responsibilities include using advanced technologies like Electro-magnetic Locator (EML), Multi-Channel Ground Penetrating Radar (MC-GPR), and Geo-located Point Cloud (GPC) surveys to provide accurate utility mapping, conduct trial trenching, and produce comprehensive reports for project progress.

Key Responsibilities:

Phase 1: Planning and Preliminary Study

• Review utility services and as-built plans.
• Plan non-invasive detection methods like EML and MC-GPR.
• Conduct surveys and propose Geo-located Coordinated Utility Plans (Geo-CUP) for approval.

Phase 2: Utility Mapping and Survey

• Lead underground utility detection using non-invasive techniques.
• Conduct trial trench surveys using GPC technology (LiDAR, photogrammetry).
• Update and submit the Geo-CUP for approval based on collected data.

Phase 3: Verification and Finalization

• Oversee additional trial trenching for final verification of utility data.
• Submit final Geo-CUP with updated, verified data.

Site Coordination and Reporting

• Ensure compliance with project specifications and authority requirements.
• Maintain detailed reports, identifying discrepancies between utility services plans and actual site data.

Final Documentation and Reinstatement

• Oversee trial trench backfilling and site reinstatement, including road surface restoration.

Resource Management

• Manage resources (equipment, labor, materials) to meet project timelines.

Required Qualifications & Skills:

• Degree in Civil Engineering, Surveying, Geomatics, or related field.
• 3-5 years of utility surveying experience, including non-invasive detection and trial trenching.
• Proficiency with MC-GPR, EML, GPC technologies (LiDAR, photogrammetry).
• Experience in GIS software (ArcGIS, QGIS) and working with GeoCUP data.
• Strong knowledge of the SVY21 coordinate system and Singapore Height Datum (SHD).
• Excellent communication and reporting skills.
• Valid Singapore driving license and ability to travel to project sites.

Preferred Qualifications:

• Certification in utility detection and safety practices.
• Experience with large-scale infrastructure projects in Singapore.

• To perform engineer’s role on method statement, implement cost & time efficiency on operation and supervise site works compliances and inspection requirement
• Carry out daily site supervision, coordination and quality assurance of all trades implementation on site
• Work closely with sub-contractors on project progress and ensure timely work arrangements
• Keep track on variation and claims of contract and cost impact and feedback information to Senior Engineer/ Project Manager
• Checking plans, drawings and quantities for accuracy of calculations
• Scheduling materials and equipment purchases and deliveries
• Liaise with consultant and carry out site inspection
• Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progression report

An Electrical Engineering background to design Solar PV system, including prepration of Auto CAD drawings,SLD, STR, LPS and other related drwings. Must be independent and able to execute project alone. Must have minimum experience of Solar projects execution. Well versed with Electrical connections, Including Inverter, PVACDB

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Primary Function:

• Ensure the execution of the capital project on processes, equipment, plant facilities are compliance with the Safety and GMP policies, procedures, standards, and statutory requirement
• Deliver projects independently on time, on budget and in scope.
• Manage project capital and expense cash flow budgets.
• Manage project cost status-raise Purchase Orders, process invoices on a timely manner
• Provide timely project status review
• Manage key portfolios in Project Management Office such as Capital Planning, Site Master Planning, Shutdown Planning, Drawings Management and Metrics Reporting.

Major Responsibilities:

• Implement plant continuous improvement projects and cost saving efforts.
• Lead and implement workflow streamlining projects in the company.
• Manage reward and recognition and employee engagement programs in the organization.
• Perform data analysis on production data and identify opportunity for improvement.
• Manage various improvement programs and workstreams in the plant, track and report benefits of projects.
• Drive continuous improvement culture and mindset in the organization.
• Any other duties as assigned by supervisor.

Requirements:

• Bachelor Degree in Chemical/Mechanical/Electrical or in related discipline
• Ideally 6-8 years’ experience in project management or manufacturing operations in manufacturing industry.
• Experienced in project management and leading cross functional teams.
• Conceptual understanding on Lean Six Sigma principles and Focused Problem Solving skills.
• Strong communication skills, interpersonal skills and negotiation skills.
• Proficient in statistical analysis, process mapping, graphic design skills will be an advantage.
• Knowledge in Project management skills.
• Able to react efficiently to situation and able to work independently.

*Kindly note this position is based in Tuas.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Title: Infrastructure as Code (IaC) Engineer

Key Responsibilities:

1.Infrastructure as Code Development

Write, test, and maintain IaC templates using tools such as Terraform, AWS CloudFormation, and Azure Resource Manager (ARM) templates.

Develop reusable modules for consistent and scalable cloud resource deployments.

Implement configuration management using tools like Ansible or Chef for provisioning and state management.

2.Cloud Deployment

Design and deploy secure, scalable, and highly available cloud infrastructure in AWS GovCloud and Microsoft Azure Government environments.

Automate provisioning of VPCs, subnets, security groups, EC2 instances, Azure VMs, , , CICD pipe line and other cloud services.

Ensure seamless integration of cloud resources with on-premises infrastructure in hybrid environments.

3.Security & Compliance

Ensure all IaC deployments adhere to government standards such as FedRAMP, FISMA, and NIST 800-53.

Apply security best practices, including encryption, IAM policies, and role-based access controls (RBAC).

Conduct regular audits and assessments to identify and mitigate security vulnerabilities.

4.Performance & Optimization

Monitor deployed infrastructure for performance and cost-efficiency using tools such as AWS CloudWatch and Azure Monitor.

Optimize IaC templates for faster deployment and reduced resource overhead.

Implement scaling and failover mechanisms for highly available systems.

5.Collaboration & Documentation

Work closely with DevOps, development, and security teams to align infrastructure deployment with project requirements.

Document IaC code, deployment processes, and system configurations for future reference and knowledge sharing.

Provide training and support to internal teams on IaC best practices.

Preferred Skills:

Experience in hybrid and multi-cloud environments.

Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

Knowledge of CI/CD pipelines and DevSecOps practices.

Prior experience in a government or regulated industry environment.

Job Title: Infrastructure as Code (IaC) Engineer

Key Responsibilities:

1.Infrastructure as Code Development

Write, test, and maintain IaC templates using tools such as Terraform, AWS CloudFormation, and Azure Resource Manager (ARM) templates.

Develop reusable modules for consistent and scalable cloud resource deployments.

Implement configuration management using tools like Ansible or Chef for provisioning and state management.

2.Cloud Deployment

Design and deploy secure, scalable, and highly available cloud infrastructure in AWS GovCloud and Microsoft Azure Government environments.

Automate provisioning of VPCs, subnets, security groups, EC2 instances, Azure VMs, , , CICD pipe line and other cloud services.

Ensure seamless integration of cloud resources with on-premises infrastructure in hybrid environments.

3.Security & Compliance

Ensure all IaC deployments adhere to government standards such as FedRAMP, FISMA, and NIST 800-53.

Apply security best practices, including encryption, IAM policies, and role-based access controls (RBAC).

Conduct regular audits and assessments to identify and mitigate security vulnerabilities.

4.Performance & Optimization

Monitor deployed infrastructure for performance and cost-efficiency using tools such as AWS CloudWatch and Azure Monitor.

Optimize IaC templates for faster deployment and reduced resource overhead.

Implement scaling and failover mechanisms for highly available systems.

5.Collaboration & Documentation

Work closely with DevOps, development, and security teams to align infrastructure deployment with project requirements.

Document IaC code, deployment processes, and system configurations for future reference and knowledge sharing.

Provide training and support to internal teams on IaC best practices.

Preferred Skills:

Experience in hybrid and multi-cloud environments.

Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

Knowledge of CI/CD pipelines and DevSecOps practices.

Prior experience in a government or regulated industry environment.

Responsibilities:

• Understanding project specifications and developing time schedules and budgets that meet them.
• Negotiating with vendors and contractors to secure the best prices.
• Observing existing processes, analyzing staff performance, and addressing deficiencies accordingly.
• Monitoring and tracking project progress, and writing up reports.
• Attending and scheduling meetings as required.
• Delegating tasks and ensuring workers receive feedback.
• Understanding and meeting all contract requirements.
• Communicating with managers, supervisors, and the rest of the team.
• Analyzing technical drawings and providing material and cost estimates.
• Ensuring all projects are completed on time and within budget.

Requirements:

• Degree in Engineering or similar.
• Primavera P6 and BIM software (Eg. Revit, Visualization and Animation software)
• Experience with 3D modeling software.
• Proficiency in MS Office.
• Planning and project management skills.
• Strong analytical, critical, and logical thinking skills.
• Ability to focus under pressure and meet deadlines.

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job Description:

• Support and prepare claims to Contract Manager
• Support, review and assess subcontractor’s and supplier’s progress claims
• Support and carry out project materials sourcing, procurement and also assist with minor purchases
• Assist with administrative tasks as and when required

Requirements:

• 1 to 2 years working experience in a construction industries (fresh graduates are welcome to apply)
• ITC, Diploma in quantity surveying or any engineering discipline
• Mechanical &Electrical Quantity Surveyor is an advantage

Job Description:

• Use mechanical knowledge to troubleshoot and resolve on-site issues efficiently.
• Plan, schedule, and allocate resources for service execution, while managing risks.
• Communicate professionally with clients to resolve after-sales issues quickly.
• Work with internal teams to implement solutions for customer concerns.
• Regularly visit clients to assess service quality and address emerging needs.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Gain a solid understanding of engineering principles and best practices.
• Adapt to additional tasks as needed to support company objectives.

Requirement:

• Degree in Mechanical Engineering or a related field with at least 3 years of experience.
• Strong communication skills, both verbal and written, to engage with clients and internal teams.

Additional Information:

• Up to $5000 with AWS and VB
• Located in woodlands

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

About the Job:

Job Title: Automation Engineer/Senior Automation Engineer

Location: Singapore, On-Site

Responsibilities:

· Responsible for design, coding and support of DeltaV system on site.

· Partial or full ownership in development and implementation of hardware and software solutions pertaining to industrial standards.

· Design and develop system architecture, functional specifications, control strategies and supporting documents as per industry standards.

· Review the life cycle documents/deliverables for the project.

· Determine the process requirements and translate them to automation design.

Resquirements:

· Bachelor’s degree in Automation, Electrical or Bioengineering,

· Experience in Emerson DeltaV DCS or similar, ideally in Pharma industry.

· Experience in designing and commissioning of DeltaV DCS or similar for pharma industry.

· Technical proficiency in determining hardware and software solutions for control systems.

· Familiarity with networking, field devices, control panel design and PLC control systems.

· Experience with design and configuration of communication protocols and interface between DeltaV DCS and other systems.

· Good understanding of S88 and cGMP standards.

· Highly skilled in design of Physical and Procedural layer in batch design.

· Ability to be a team player at all levels.

· Experience in automation roles for FAT, SAT and site commissioning.

· Knowledge of MES interface will be an advantage.

Interested candidates please reach out to us.

Phone: +65-92414243, Email: [email protected]

• Able to commit 6 days work
• Plan, lead and supervise upgrading works, addition and alteration works
• Lead a team of supervisors and workers and oversight of manpower for project execution
• Ensure designs / drawings meet relevant code and compliance requirements, and good engineering practices
• To attend site matters / discussions to resolve technical / site issues and progress matters
• Continuing to improve all installation works schedule and quality of work through proper planning of work method, materials procurement and selection, and efficient site management
• Monitor and control project schedule, materials delivery and budget etc
• Liaise coordinate with clients, consultant, project supervisors and sub-contractors on project related issues and to ensure project objectives are met
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Establish and maintain a detailed tracking and filing system of all documents
• To prepare, submit Variation Claims with instruction documents & part-plan from client
• Maintain all filing systematically & uploading of softcopies in the system
• To place materials order to Purchaser in advance as per Order list as per site requirement
• Responsible for ensuring implementing safety measures

Job Responsibilities

• Plan, design and lead mechanical system expansion projects to facilitate tool utilities demand of future technology of manufacturing equipment
  
• Responsible for Continuous improvement of preventive maintenance programs for systems to achieve optimal system performance and uptime.
  
• Maintain maintenance record for system fault history traceability, recommend and implement improvement/enhancement projects.
  
• Engage in driving system reliability improvement initiative to enable maximum equipment uptime and reduction of system interruption.
  
• Lead troubleshooting and timely response to site for system abnormities to reduce production impacts. Carry out Root cause analysis and implement action plans to prevent recurrence.
  
• Perform effective capacity tracking and planning for mechanical systems
  
• Innovate ideas, implement predictive maintenance through SMART Facilities initiative in collaboration with control team.
  
• Track and monitor equipment spare parts and consumable inventory
  
• Enforce to company’s environmental safety health policy and procedure, standard operating procedure with risk assessment, good housekeeping standard and quality policy when performing work.
  
• Utilize computer base software to document and analyses records of maintenance work order, equipment history and project tracking.
  

Job Requirements:

• Bachelor’s degree in Mechanical engineering.
  
• Design and Engineering background of mechanical system such as HVAC system and Exhaust system will be of good advantage.
  
• 5+ years of experience with mechanical facilities background in critical environment
  
• Ability to understand and use schematic, single-line drawing and related equipment and system documentation.
  
• Ability to work in a team environment with various professional level.
  
• Considerable knowledge and application of problem solving and data analysis methodology.
  
• Considerable knowledge of maintenance practices and procedure and installation work.
  

Plans facilities changes for plant, office, and production equipment layouts, working toward economy of operation, maximum use of facilities and equipment, and compliance with laws and regulations.

Coordinates with architecture/engineering firms in developing design criteria and preparing layout and detail drawings. Prepares bid sheets and contracts for construction and facilities acquisition.

Reviews and estimates design costs including equipment, installation, labor, materials, preparation and other related costs.

Inspects construction and installation progress for conformance to established drawings, specifications, and schedules.

Develops criteria and performance specifications required to meet unique operating requirements and building and safety codes.

• Well Established Company
• Basic $4000 - $5000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working days: Monday to Friday
• Working hours: 8am – 5pm

Job Responsibilities:

• Handle trouble shooting on products on site and identify any leaking or faulty installation of the components
• Perform visual and functional checks on the products on site
• Provide site supervision on contractors for proper installation of the products.
• Communicate with workers on site and supervise their tasks
• Present on improvement plans that generate pull through of product sales
• Work closely with Sales to promote on-site services contracts
• Provide both technical and market insight support to sales department for Oil & Gas market and mechanical packages
• Any other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Bachelor’s degree in Instrument / Mechanical engineering or strong science/technical discipline with at least 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Job:

• Follow the Project Management Process from award until handover including all statutory requirements and deliverables
• Develop comprehensive project plan for multiple projects
• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project to ensure project progresses on schedule and within budget.
• Sell variation orders timely to reach financial objectives.
• Provide regular project management reports for management during Work in progress (WIP) review

The Requirements:

• Degree in Mechanical, Electrical &/or electronics Engineering and Project Management or equivalent

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

[Order Number: 814337-R]

Responsibilities

• Lead and manage preventive and corrective maintenance activities, coordinating with operations, allocating resources, and ensuring timely job execution.
• Troubleshoot critical plant issues, drive Root Cause Analysis (RCA), and implement plant improvements to optimize asset performance and reduce costs.
• Monitor budgets, control costs, and ensure compliance with safety regulations, statutory requirements, and best practices.
• Develop maintenance procedures, risk assessments, and method statements to ensure safe and effective execution of all maintenance tasks.
• Participate in safety initiatives and the Company Emergency Response Team (CERT), with training provided.

Requirements

• Minimum 6 years of experience in a Chemical Plant, Power Plant environment, or the oil & gas industry.
• Strong hands-on mechanical maintenance experience, preferably from the waste management industry, though candidates from petrochemical or process plant settings are also welcome.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

Summary of Job Description

To manage and administer the organization’s systems, Active Directory and virtual desktop infrastructure to ensure high availability, security and performance.

Key Responsibilities

1. Install, configure, upgrade and administer Windows servers.

2. Manage and administer Active Directory, DNS, DHCP, File & Print and Office 365.

3. Perform regular system OS, firmware patching, bug-fixing and upgrading.

4. Perform regular system performance and security monitoring to identify any possible performance issue and intrusions.

5. Perform ongoing performance tuning, hardware and OS upgrades, resource optimization and capacity planning.

6. Manage, monitor and administer VMware Horizon VDI to ensure remote access is secure.

7. Develop and maintain system, Active Directory and enterprise backup operation guides and procedures.

8. Work closely and provide technical support to other IT teams as required.

9. Manage vendor relationships and ensure SLAs are met in accordance with the contracts underpinning.

Requirements

1. Advanced Diploma or Degree in the filed of Computer Science, Information Systems or Software Engineering and/or 2-5 years or more of equivalent work experience.

2. Advantage to possess the MSCE certification.

3. Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.

4. Minimum 2 years extensive hands-on experience in managing and administering Active Directory, DNS, DHCP, File & Print Services.

5. Strong technical knowledge and experience administering and configuring VMware ESXi, Microsoft Windows Server 201x and 202x.

6. Strong experience and/or good knowledge in Microsoft Active Directory.

7. Good knowledge in Incident, Problem and Change Management framework such as ITIL.

8. Experience in MS SQL Database would be advantage.

9. Strong written, oral, interpersonal communication and presentation skills.

10. Excellent analytical and problem-solving skills.

11. Highly self-motivated and directed.

12. Ability to effectively prioritize and execute tasks in a high pressure environment.

POSITION GENERAL DUTIES AND TASKS :
Responsibilities

Provide support on IT request and break to-fix client customer employees in person and through phone calls, chats and emails.
Provision new users with hardware, software, and account setup.
Provide onsite and remote support for multiple locations.
Troubleshoot and resolve a variety of technical problems including networking.
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
Respond quickly to cyber, malware alerts and location outages.
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use.
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support.
Office 365 Consulting: Serve as a consultant for Office 365 products, assisting users in maximizing the benefits of tools such as Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications.
Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
Provide on-site and offsite technical support during events to ensure smooth operation of all AV equipment and systems.
Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
Work closely with event organizers to understand technical requirements and ensure all AV needs are met.
Assist in the planning, implementation, and troubleshooting of AV system upgrades to ensure seamless transitions and enhanced functionality.
Provide dedicated and personalized desktop support to VIP users, ensuring prompt resolution of technical issues and exceptional service quality.
Perform & support continuous improvement including innovation & solutioning to increase efficiency and quality of deliverables.
Provide excellent customer service, maintaining a positive and professional demeanour while addressing user concerns and requests.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with a commitment to resolving user issues promptly and professionally.
Provide hands-on support for networking devices and facilitating network upgrades.
Manage IT Rooms e.g. alerts etc
Support IT maintenance including power shutdown & DR.
Collaborate with internal and external parties to manage and resolve escalations efficiently, ensuring prompt and effective desktop support solutions.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Leverage Office 365 tools internally to boost engagement and efficiency within the support team.
Provide efficient desktop support across multiple locations, ensuring seamless remote assistance and issue resolution.
Consistently meet and exceed key performance indicators (KPIs) to ensure high-quality desktop support and service delivery.
Oversee desktop support projects, ensuring timely completion and alignment with organizational goals and objectives.


Ticket Management

Efficiently manage and resolve support tickets, analyse trends to identify recurring issues, and implement solutions to enhance overall service quality.
Ensure all tickets are resolved within the SLA.
Adhere to the ticketing process.


Escalation Management

Ensure that issues are call out on time using the correct channel.
Escalate and work with third level support/ third party vendor on resolution of problem when necessary to ensure end to end resolution within the agreed response time.
Adhere to the escalation process.


Inventory Management

Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Ensure accurate record-keeping and oversee the entire asset lifecycle, from procurement to disposal, to ensure cost-effective and efficient management.


Financial Support

Ensure accuracy of quotes and purchase orders (PO) for desktop support, managing financial transactions with precision.


Vendor Support

Collaborate with vendors, escalate issues, and ensure timely resolution.


Process & Policies

Ensure adherence to and enforcement of IT processes and policies for consistent and reliable service delivery.


Training & Documentation

Develop and deliver comprehensive training programs to enhance user proficiency with desktop systems and software.
Create and maintain detailed documentation for technical procedures, user guides, and knowledge base articles.
Continuously update training materials and documentation to reflect the latest technology and best practices.


Reporting & Monitoring

Regularly monitor desktop support activities, ensuring adherence to performance standards and SLAs.
Generate detailed reports on support metrics, incident trends, and resolution times to provide insights and identify areas for improvement.
Utilize monitoring tools to proactively detect and address potential issues before they impact end-users.


Team Management

Lead, mentor, and manage a team of desktop support technicians.
Conduct regular team meetings to discuss performance, updates, and goals.
Provide guidance and support to team members to resolve complex technical issues.
Foster a positive and collaborative team environment
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to motivate and inspire team members.
Exceptional customer service and problem-solving skills.
Ability to handle difficult situations and provide effective solutions.
Strong organizational and time management skills.
Ability to prioritize tasks and manage multiple responsibilities.


Team operations

Identify areas for improvement in desktop support processes and implement best practices.
Develop and maintain standard operating procedures (SOPs) for desktop support activities.
Monitor and report on key performance indicators (KPIs) to track team performance.
Stay updated with the latest industry trends and technologies to ensure the team remains knowledgeable and proficient.
Ensure high levels of customer satisfaction by delivering prompt and efficient support.
Communicate effectively with users to understand their needs and provide appropriate solutions.
Handle escalations and ensure issues are resolved to the user’s satisfaction.

Job Descriptions

• Plan, schedule and manage of all aspect of utilities coordination related works.
• Coordinate and communicate with various stakeholders, including but not limited to design consultants/engineers, other departments, project representatives from clients, statutory / authority agencies etc. to set the requirements for work deliverables and engineering works that must be submitted.
• Manage and monitor progress, quality of workmanship and ensure that it complies with authority requirements.
• Highlight any discrepancies and advise the staff on the interfacing of utility services and related works.
• Coordination with other disciplines to guarantee that designs meet other infrastructure requirements.
• Perform all duties in accordance with company policies, processes, systems, and procedures.

Requirements

• Minimum Degree in Mechanical or Civil Engineer with at least 3 years of underground utilities matter.
• LTA Project Experience is preferred

Main Responsibilities

• Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.
• Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.
• Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.
• Managing the work activities for the group of Sub-Contractors, supervisor and workers
• Ensure that all legal requirements under the Singapore laws are complied with.
• Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirement.
• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Job Specifications

• Diploma and above.
• Civil Engineering / Structural working experience in related fields is advantage.
• A proactive and resourceful individual who possess good communication, negotiation and presentation skills.
• Good communication and analytical skills, able to interact with people of all levels.

Mon-Fri, 8.30am-6pm.

Need to be available for occasional night/weekend/PH project

Office location: Outram

Responsibilities

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Requirements

• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred
• This job is suitable for older workers

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Role Description

As an Automation Engineer, you will be responsible to provide engineering subject matter expertise support to the manufacturing plants, utilities and site facilities operation to ensure consistent product supply and deliver production target. You will be entrusted with the responsibility to ensure maximum plant capabilities through continuous improvement so that equipment and facilities will be optimized in accordance to Good Manufacturing Practice, Good Engineering Practice and in compliance with regulatory requirements as well as EHSS requirements.

Responsibilities

• Lead operational plant troubleshooting efforts and investigation of production process, equipment, systems and code/configuration
• Provides support for the development of new product launch, new capabilities and optimization operational project initiatives to facilitate technical transfer of new program into manufacturing and provide the automation solution
• Provides technical support for new equipment/process start-ups and operation
• Provide operational support to the GMP processes including some off-hours on-call support
• Perform Root Cause Analysis, develop corrective and preventive actions and develop technical solutions to prevent recurrence
• Make changes to manufacturing process control under strict GMP change control management process to optimize processes and maintain compliance
• Responsible for the execution of all design, build and run activities
• Ensure robust testing of new configuration features based on structure risk assessments
• Work closely with stakeholder to ensure production supply
• Collaborate with cross functional team to resolve incidents, events or deviations
• Update or develop standard operating procedures, work instructions, functional / design specifications associated with automation process control.
• Promote Safety, Quality and Compliance culture and continuous improvement mindset that lead to plant safety, quality and compliance to regulatory requirement
• Support engineering process performance management, audit and inspection
• Provide training to plant personnel on automation control process
• Support Service Owner and System Owner roles for DeltaV within the company

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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