Key Responsibilities

• Replying business correspondence with plain language and business writing techniques
• Conducting performance phone coaching to Driver Partners who breached platform's policy
• Be a bridge between Driver Partners and Users and conduct inquiry on disputes
• Ensuring Driver Partners adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
• Imparting important messages and corrections tactfully with efficacy to Driver Partners who has committed disciplinary lapses
• Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared and kept

Key Requirements

• Minimum Diploma in Business or related field
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Objective thinker, able to be firm yet empathetic
• Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
• Excellent communication, interpersonal, and presentation skills

Responsibilities:

• Assist the operation team in planning construction works to ensure the projects meet the budget and due date.
• Conduct site visits to monitor the project progress.
• Coordinate with contractors, suppliers, and clients to ensure project alignment and timely completion.
• Manage workers to ensure they complete the tasks according to instruction given.
• Track and report project progress to project manager, including work schedule, overtime arrangement, budgets, and resource used.
• Ensure all project documentation is up-to-date and properly maintained.
• Ensure all project meet the requirement of safety standards and SOP.
• Help to resolve issues at work site.

Requirements:

• Minimum Diploma in Construction Management, Engineering, Interior Design or related professional certification.
• 1 - 2 years of experience in project management or a related role in construction industry.
• Knowledge of safety standards and regulatory compliance in the construction industry.
• Strong organizational and multitasking skills with attention to detail.
• Strong problem-solving and decision-making abilities.
• Good communication skills to work effectively with contractors, workers, and clients.
• Ability to read and interpret construction and technical specifications.
• Ability to prioritize and manage tasks effectively in a fast-paced environment.

Be a part of something BIG!

• This role oversees Singtel Singapore IT Budgets and Contracts throughout their lifecycle which involves budget planning, creation of contracts, reviews, negotiations, recommendation, record keeping, tracking of spending and change management (Change of contract contents such as revision of contract clauses, inventory, address, contracts, and other information related to contracts).
• Works with various teams in Singtel Singapore IT and Group IT in establishing contracts and agreement for hardware maintenance, software license and professional service engagement contracts, that reflects the requirement, scope of work and interest of the service owner and the company.
• This role is also required to support regular Contract Risk Assessment, all other budgets & financial reporting, and related events

Make an Impact by:

Finance Management

• Drive and support Annual Operating Plan (AOP) cycle and activities. This includes forecast and actual budgeting submission for OPEX for the Singtel Singapore IT divisions.
• Facilitate and drive stakeholders to provide the financial plan for new or upcoming initiatives, projects, or cost optimization plan.
• Engage stakeholders to contribute to budget planning during AOP period, support budget moderation and post-moderation/AOP events.
• Monitoring and tracking divisions OPEX spending and analysis of financial report, support monthly and/or quarterly financial update.
• Support AOP Stretch target on R&M

Contract Management

• Manage and responsible for all R&M contracts renewal which include inventory review, tender execution, bid review and award in accordance with procurement process and to meet contract renewal timeline and financial objective for all contracts.
• Represent IT divisions to lead various key tenders, contract renewals and risk assessment initiatives.
• Work with various team, internal and external, to finalize contract details such as inventory review with service owners to ensure the accuracy and completeness of components covered by the contracts, scope of work, SLA, and renewal periods.
• Timely contract negotiations and managing contracts is a vital skill to succeed in this role. The incumbent must ensure that all procurement governance guidelines are strictly adhered to.

General

• This role is also required to work with legal counsel, procurement, finance, and other corporate function as part of the contract life cycle management, leading the renewal of contracts through tenders, tender bid review and negotiation, recommendation, and award; and as well as regular finance reporting, update and follow ups.
• A significant component of this role requires working with internal employees, contractors, and third-party vendors to deliver quality outcomes for the business.

Skills for Success:

• Candidate must possess at least a Degree in Computer Science / Information Technology / Engineering / Finance / Accounting / Business or equivalent

• Minimum five years of relevant experience

• Contract Management

• Possesses excellent interpersonal skills, independent and result oriented.

• Strong communication skills and able to articulate well.

• Strong analytical skill.

• Strong knowledge and experience on excel formula, pivotal function, and automation.

• Strong knowledge and experience on power-point presentation and charting e.g., water-fall, bar charts, line charts, etc.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description:

• Estate Management Service Delivery: Lead the Estate Management department to ensure high-quality service delivery, including workforce planning to optimise operations and align all activities with the University’s strategic objectives.
• Campus Infrastructure Development: Oversee the development and maintenance of efficient, high-quality campus infrastructure and resources to support University growth and enhance campus satisfaction.
• Strategic and Operational Management: Direct the development, implementation, and management of Estate Management's strategic and operational plans, including budgeting for operations, maintenance, minor works, overheads, campus security, cleaning, canteen, bookshop, and other essential services.
• Financial Planning and Budget Management: Plan, prioritise, manage, and monitor the department’s budget, assessing performance to ensure optimal financial outcomes. Provide strategic advice and analysis to the Chief Operating Officer on the management and strategic direction of the University’s built environment.
• Project Oversight: Lead in-house and external teams in completing infrastructure and renovation projects within set deadlines, ensuring alignment with University objectives and industry standards.
• Work Health & Safety (WHS): Implement comprehensive WHS strategies, identifying hazards, assessing risks, and applying best-practice tools and techniques to prevent incidents and ensure the safety of staff and students.
• Sustainability Initiatives: Develop and lead water conservation and energy management programs, overseeing energy, water, and waste management activities to drive sustainability and achieve optimal financial and environmental outcomes across the campus.
• Environmental Responsibility: Implement strategies to minimise the University’s environmental impact, reduce waste, and promote sustainable practices. Collaborate with the University community to foster a socially, economically, and environmentally responsible campus.
• Leadership and Culture Development: Provide effective leadership and strategic direction within the Estate Management department, conducting performance reviews to nurture a culture of high performance, customer service, teamwork, and collaboration across the University.
• Stakeholder Engagement and Communication: Build collaborative and effective working relationships with internal and external stakeholders. Utilise strategic communication to facilitate efficient service delivery within Estate Management.
• Additional Duties: Undertake other duties and responsibilities as assigned by the Chief Operating Officer.

Key Selection Criteria:

• Qualifications and Resource Management Expertise: Hold a Bachelor’s degree, with a preference for postgraduate qualifications in high-level business management, demonstrating proven expertise in managing substantial human, financial, and physical resources. Ideally, possess a minimum of five years’ experience in a management role within an educational environment.
• Strategic and Operational Expertise: Proven strategic, operational, and technical expertise in managing significant human and financial resources within a large estate maintenance and service delivery portfolio, including oversight of vendor and contractor relationships.
• Exceptional Leadership and Team Management: Demonstrated leadership and management skills, with experience leading diverse teams, including senior professionals and technical staff. Proficient in conducting performance reviews, mentoring, coaching, and motivating teams to achieve high-quality outcomes and deliver outstanding customer service.
• Advanced Written Communication Skills: Strong ability to produce clear, accurate reports, effectively communicate issues, and present complex analyses and recommendations with clarity and professionalism.
• Advanced Oral Communication and Interpersonal Skills: High-level oral communication and interpersonal skills, including negotiation, conflict resolution, and influence. Proactive in relationship management, providing expert customer service and advice to clients and stakeholders.
• Initiative and Analytical Skills: Demonstrated initiative, autonomy, reliability, and drive, with exceptional analytical and problem-solving abilities and a proactive approach to initiating and leading actions and programs to achieve organisational goals.

Monthly Remuneration: Up to SGD 8,800

Closing date: 5 December 2024

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Key Responsibilities

• Lead a team to handle driver enquiries, disputes and compensations to meet operational targets
• Oversee the review, alignment, and deployment of internal Standard Operating Procedures (SOPs) across multiple departments to ensure cohesive and compliant operations
• Partner with key stakeholders, including Legal, Marketing, and Business Development, to evaluate and update the platform’s Terms and Conditions for optimal clarity and compliance
• Collect insights from drivers on fraudulent behaviors and collaborate with the Anti-Fraud team to design and implement effective fraud prevention strategies
• Manage escalated cases, to ensure timely and effective resolution
• Conducting performance coaching to Driver Partners who breached platform's policy
• Ensuring Driver Partners adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
• Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared and kept

Key Requirements

• Objective thinker, able to be firm yet empathetic
• Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
• Excellent communication, interpersonal, and presentation skills
• Energetic, driven, passionate, proactive, and attentive to details
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Minimum Diploma in Business or related field

Expressions seeks a motivated Social Media Marketing Executive will be responsible for developing and executing content strategies, managing relationships with influencers, and driving measurable results through social media. Additionally, you will handle social media enquiries and assist with customer enquiries to ensure a seamless customer experience. Your efforts will directly contribute to increasing brand awareness, engagement, and sales.

Key Responsibilities:

Content Creation & UGC Management:

• Develop and create engaging and conversion-driven social media content, including graphics, videos, and UGC (User-Generated Content), using tools like Canva and CapCut.
• Curate and repurpose UGC to align with brand messaging and drive authenticity in campaigns.
• Collaborate with internal teams to create content that supports product launches, promotions, and other marketing initiatives.
  

Influencer Marketing:

• Identify, engage, and manage relationships with influencers that align with our brand values and target audience.
• Coordinate influencer partnerships to produce authentic content that drives engagement and sales.
• Monitor and report on the effectiveness of influencer campaigns, optimizing strategies based on performance data.
  

Social Media Strategy & Management:

• Develop and execute social media strategies that drive brand awareness, engagement, and sales conversions across platforms like Instagram, TikTok, Facebook, and more.
• Manage the social media content calendar, ensuring timely and relevant posts that align with marketing objectives.
• Utilize paid social media campaigns to amplify content reach and target specific audience segments.

Handling Inquiries & Customer Service:

• Monitor and respond to social media inquiries, comments, and messages promptly and professionally.
• Assist with customer inquiries across social media platforms, ensuring a positive and seamless customer experience.
• Collaborate with the customer service team to address any issues or concerns raised on social media.
  

Sales-Driven Marketing:

• Focus on creating content and campaigns that are directly linked to increasing sales and conversions.
• Track and analyze social media performance metrics, providing actionable insights to improve conversion rates.
• Collaborate with the sales team to align social media efforts with sales targets and objectives.
  

Analytics and Reporting:

• Regularly track and report on social media and influencer campaign performance using analytics tools.
• Provide data-driven recommendations to enhance content effectiveness and increase ROI.
• Stay updated on social media trends, platform changes, and industry best practices to keep the brand ahead of the competition.

Supporting Other Marketing Activities:

• Assist the marketing team in executing broader marketing campaigns and initiatives.
• Participate in brainstorming sessions to develop innovative marketing ideas and strategies.
• Support the creation and distribution of marketing materials, including email campaigns, newsletters, and promotional content.
  

Qualifications:

• Proven experience in social media marketing, content creation, and influencer management.
• Strong proficiency in Canva, CapCut, and other content creation tools.
• Sales-oriented mindset with a focus on driving conversions through social media.
• Excellent communication and negotiation skills for managing influencer relationships.
• Strong analytical skills with experience in tracking and optimizing social media performance.
• Ability to work independently, manage multiple projects, and meet tight deadlines.
• Experience with paid social media campaigns is a plus.

Responsibilities：

• Receiving Incoming stock and materials, picking and filling orders Sort, organize and retrieving stock
• Package items and label correctly, scan delivered items and ensure quality
• Report damaged or missing inventory to supervisors Stack and organize large bulk items
• Update logs and documentation for inventory processing Keep neat and clean warehouse premises
• Organize and maintain records of inventories up to date.

Requirements：

• Diploma/college degree or above
• Able to speak Mandarin in order to liaise with Mandarin speaking associates and customers
• Asset management, warehouse management or IDC related experience is preferential
• Basic knowledge about IDC facilities
• Familiar use Office tools such as EXCEL
• Can work under pressure, and accept overtime work sometimes
• Careful, steadfast

• Represent and promote the company's events
• Set overall vision, strategy, roadmap, plans, and priorities to enable the development and execution of marketing success
• Insight discovery for marketing campaigns and initiatives as well as having a strong understanding of the market trends within the industry
• Collaborate with internal teams and external stakeholders to create written, graphic, and video content
• Brainstorm ideas and manage the full range of business-oriented marketing activities
• Responsible for campaign budget management to ensure all campaigns meet the targeted forecasts
• Minimum 5 years of management
• Strong customer service mind-set with highly organized and disciplined working style
• Confident and outgoing personality with the ability to influence brand partners and build effective relationships
• Problem-solving, planning and project management skills, detail-oriented with effective time management
• Excellent fluency in verbal and written English

Managing resources and budgets effectively

Ensuring compliance: Ensuring compliance with company policies and procedures

Resolving conflicts: Handling customer inquiries and resolving issues

Maintaining workplace safety: Maintaining workplace safety and implementing policies

Communicating: Communicating between employees and management

Managing daily operations: Ensuring efficiency and productivity by overseeing daily operations, managing schedules, and handling administrative tasks

Setting goals: Setting goals and objectives for the team and assigning weekly performance goals

Delegating tasks: Delegating tasks and assignments to team members and ensuring they are completed

Providing guidance: Providing guidance and support to team members and monitoring their performance

Handling client inquiries: Handling client inquiries and resolving issues

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Established since 1997, Microtac Systems Pte Ltd is a major supplier and installer for access floor systems in Singapore. We are a key solutions provider for the building industry, with our extensive range of products including access floor systems, floor coverings, static control systems as well as carpets and self-levelling compounds

The roles of HR Assistant Manager/Manager include recruitment, compliance with local employment regulations, implementation of HR policies & initiatives and day-to-day HR administration.

Job Responsibilities:

• Lead and manage the entire spectrum of human resources operations
• Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires
• Formulate and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations
• Administer payroll processes, attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment
• Manage applications, renewals, and cancellations for work passes
• Oversee contract renewals, confirmation processes, and annual performance reviews.
• Handle employee insurance renewals (WICA,FWMI,etc), government surveys, and statutory claims (NS make-up pay, government paid leave,etc)
• Ad-hoc duties as and when assigned

Job Requirements:

• Diploma/Degree in Human Resources or a related field
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities
• Strong knowledge of Singapore's employment regulations and HR practices
• Hands-on experience in work pass applications/renewal preferred
• Ability to work independently
• Strong interpersonal and communications skills

Job Responsibilities:

• Identify and pursue revenue enhancement opportunities and marketing initiatives aimed at achieving revenue targets
• Collaborate with internal stakeholders to align campaign objectives with overall business goals, product launches, and promotional strategies
• Define, implement, and continuously refine the customer segmentation strategy and journey
• Identify key customer segments for targeted campaigns and develop personalized messaging strategies to drive engagement
• Monitor campaign performance, analyze data, and report on key metrics such as open rates, click-through rates and conversion rates to optimize results
• Utilize SQL to extract and analyze customer data, providing actionable insights to optimize campaign performance
• Implement A/B testing and data-driven optimizations to improve campaign effectiveness
• Oversee the end-to-end execution of marketing campaigns across email, SMS, app and various other communication channels
• Drive the overall strategy for automating existing campaign segments in alignment with the customer lifecycle journey
• Implement and automate finer aspects such as contact policies at the customer level to enhance the customer experience from BTL interventions, resulting in improved conversion of targeted offers and reduced churn
• Drive the NBO decision matrix and work with Data Science to balance decision tree methods with scientific frameworks
• Ensure effective communication and execution of campaigns and offers to the existing customer base

Requirement:

• Degree in Marketing, Business, Statistics or similar field
• Minimum 3-5 years of work experience in campaign management.
• Understanding of Digital Marketing and Social Media Marketing
• Strong Microsoft Excel & PowerPoint skills
• Good working knowledge of Tableau as well as SQL.

Must be able to speak fluent in Vietnamese as our Staff and customers majority are Vietnamese.

- Must be able to work nights shift and on weekends.

- Recruiting, training and supervising staff.

- Managing budgets.

- Ensuring compliance with licensing, hygiene and health and safety legislation.

- Overseeing stock levels and ordering supplies.

- Handling customer feedback.

- Preparing and presenting staffing/sales reports.

- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

- Making improvements to the running of the business and developing the restaurant.

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.

Singapore Aquatics (SAQ) is the governing body for the aquatic sports of swimming, water polo, diving, and artistic swimming in Singapore. As a member of World Aquatics, SAQ is responsible for the development and education of aquatic players, officials, coaches, and volunteers throughout Singapore, as well as the conduct of competitions and programs for all levels of participation.

We invite passionate and capable applicants who can contribute to our cause in the following position:

Job Title: Swimming Pathways Manager/Assistant Manager
Reports To: Director, National Swimming Pathway & Coach Development

Primary Job Purpose:

The Swimming Pathways Manager/Assistant Manager will be responsible for overseeing the National Swimming Pathway Programs, with a specific focus on SwimSingapore Initiatives. This role is vital in ensuring that the Centralized Assessment Management System (CAMS) is efficiently integrated to enhance the quality, accessibility, and effectiveness of national swimming pathways education and assessment processes. The individual will work collaboratively with key stakeholders, including partner agencies, clubs, coaches, assessors, program providers, and participants, ensuring the seamless execution of programs, assessments, and continuous improvement of the swimming pathway.

Key Responsibilities:

1. Leadership & Supervision:

• Team Supervision & Development: Supervise Swimming Pathways & CAMS Executives, ensuring the efficient execution of responsibilities. Provide guidance to team members to meet goals in program administration, customer service quality, stakeholder engagement, and programs delivery.
• Performance Management: Evaluate the performance of team members and provide feedback to meet the objectives of the national swimming pathway programs and CAMS operations.
• Team Development: Foster professional growth within the team through mentoring, training, and support in administrative and program management tasks.
• Communication: Maintain effective communication with the Coach Development Team and Swimming Pathways Sub-Committee members to ensure alignment with broader organizational goals.

2. Swimming Pathways – SwimSingapore:

• Program Management: Oversee and manage the SwimSingapore National Swimming pathways programs, ensuring alignment with national standards and supporting progression from entry-level to competent swimmers.
• Event & Logistics Management: Coordinate logistics for assessment centres, including scheduling, venue bookings, and the smooth operation of assessment events. Engage all relevant parties ahead of time to ensure effective coordination and preparedness.
• Training & Development: Collaborate with coach development team, technical teams, and external partners to develop and update training resources, certification pathways, and workshops to support coaches and participants.

3. Centralized Assessment Management System (CAMS):

• CAMS Integration: Implement, optimise, and manage the CAMS platform for tracking coach qualifications, participant progress, assessments, and certifications. Ensure seamless data flow between key stakeholders (e.g., SportSG, MOE, coaches, assessors, and program providers).
• Data Management: Utilize CAMS Platform to maintain accurate and current records for participants, coaches, and clubs. Ensure data integrity and accessibility for relevant stakeholders.
• Performance Monitoring & Reporting: Leverage CAMS data to generate reports and insights that help monitor progress, evaluate program effectiveness, and inform continuous program improvement.
• Program Evaluation: Conduct regular assessments of the swimming pathway, using CAMS to identify opportunities for refinement and ensuring alignment with community needs and stakeholders' expectations.

4. Other Administration:

• Membership Management: Oversee the administration of coach ,teacher, clubs, participants users Acct, ensuring accurate, up-to-date records. This includes renewals, marketing, and the maintenance of relevant web platforms.
• Assessment & Certification: Collaborate with the Swimming Pathway Executives, Coach Development Team to ensure the seamless management of coach assessments, certifications, and records.
• Volunteer Management: Manage volunteer involvement in assessment processes, ensuring defined roles and a positive volunteer experience.
• Budgeting & Cost Management: Assist in budgeting for swimming pathway programs, ensuring that resources are efficiently allocated and costs remain within limits.

5. Collaboration:

• Stakeholder Engagement: Collaborate closely with internal and external stakeholders, including CoachSG, SwimSafer, SSI, MOE, assessors, coaches, and clubs, to ensure alignment on program goals and delivery.
• Community Engagement: Work with the Club Development Executive and HPT to plan and organize ParentSAQ workshops and forums to strengthen community participation and understanding of swimming programs.
• Program Alignment: Coordinate with the Swimming Pathway Executive to ensure coaching development aligns with national swimming pathways, improving the competency of learn-to-swim standards.

6. Planning & Reporting:

• Strategic Planning & Reporting: Support Director, National Swimming Pathway & Coach Development in refining the Multi-Year Sports Plan, including goal setting and KPI tracking. Assist in annual reporting for SAQ’s Annual Report and SportSG’s Core Data submission.
• Performance & Impact Reporting: Use data from CAMS Platform to prepare reports on the impact of national swimming pathway programs and communicate this to stakeholders, providing actionable insights for strategic adjustments.

Preferred Requirements:

Educational & Certification Requirements:

• Diploma or Degree in Business Administration, Sports Management, Physical Education, or a related field.
• Certification in relevant sports management or coaching education programs (e.g., ACTA or ACLP) will be advantageous.
• NROC Level 1 swimming coach certification (preferred).

Skills & Experience:

• Proven experience in Event Management/Sports Program management, particularly in swimming coaching or education programs.
• Familiarity with CAMS Platform or similar assessment management systems.
• Strong understanding of the Singapore swimming landscape and its national programs.
• Experience in managing membership, people engagement, and competency development programs.
• Proficiency in Microsoft Office Suite and data management systems.
• Willingness to work flexible hours, including weekends and evenings, to support smooth program delivery.

As the Swimming Pathways Manager/Assistant Manager, You’ll Have Opportunities To:

• Expand Your Leadership Skills: Develop your leadership and management capabilities by overseeing a dynamic team and supporting their growth through mentoring and training.
• Strengthen Stakeholder Engagement: Enhance your ability to build relationships by collaborating with a wide network of internal and external stakeholders, including national sports organizations, local clubs, and parents.
• Contribute to Strategic Planning: Play an active role in long-term strategic planning, supporting the growth and evolution of the swimming pathway programs, ensuring they are inclusive, effective, and scalable.
• Grow in Program Management: Refine your skills in organizing and delivering impactful coaching workshops, courses, and events that shape the future of aquatic sports in Singapore.
• Foster Community Engagement: Play a pivotal role in creating and sustaining a supportive community within the aquatic sports ecosystem, helping to engage and inspire swimmers, coaches, clubs, and stakeholders.

Job Description & Requirements

· Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.

· Review cost assumptions for new projects.

· Attend to all relevant contract administration and documentation for projects

· Prepare tender submission and post tender measurement, handle monthly progress claim

· Prepare, compile and issue sub-contractors’ documents

· Cost analysis and estimation or budget cost for projects

· Liaise with suppliers for quotations

· Able to analyse tender pricing and to prepare building work tender

Job Requirements:

· Degree in Civil Engineering, Construction Management or Quantity Surveying.

· Minimum 10 Years of relevant working experience as Contract Manager in the Building Construction industry

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

Main purpose of the role:

To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:

• To perform patching using the Tools (Bigfix, SCCM, Netbot) or any other tool customer may have with SOP based approach.
• Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.
• To participate in daily checks on Tools (Bigfix,SCCM,Netbot) and log any issues not already logged by monitoring and alerting.
• To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.
• To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.
• To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.
• Able to work Shifts that can be part of 24*7 operating model
• To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:

• Basic Knowledge on Patch Management, Vulnerability Management, Reporting.
• Some level of experience and understanding of IT Systems, Infrastructure & Security, Patch Management tools.
• Experience working on Windows/ Linux servers
• Shift work Required including weekends and work as part of team.
• As a member of the extended Global IT patching team, working closely with peers to provide a cohesive and collaborative end-to-end patching function.
• Excellent customer focus and ability to build rapport.
• Highly motivated, driven by the achievement of agreed objectives. Ability to organise and execute team objectives and plans.
• Ability to work with more focus,discipline to ensure there are no human error.

Qualifications:

• Degree in Computer Science, Education, Technical, Engineering, Information Technology, Information Systems, Administration, Business, Science, Technology
• Any technical certification IT Infrastructure landscape (Windows/Linux/VMWare/Networks/Database/OCP,etc)

Our client, an established investment back is looking for individuals with experience in securities (equities) to join their operation team on a 6-months + 6-months contract. This is an opportunity to build valuable connections within the investment banking sector.

Star Date: 2 Jan 2025

Business Unit

The Asset & Wealth Management (AWM) business is the investment management arm providing global investment opportunities to a substantial and diversified client base including institutions, governments and high net worth individuals.

Your Impact
The Trade Management team sits within the Investment Operations department of the Asset Management business and has primary responsibility of all aspects of the trade lifecycle activity in Asia. This function covers a wide range of clients and a complex product range, including equities, fixed income, currency, derivatives and alternative investments. This team has extensive interaction with traders, portfolio managers and other operational teams globally to ensure effective oversight and risk management of existing business activity whilst working to shape and implement solutions for new clients, products, strategies, and system architecture.

Primary Responsibilities

• Holistic ownership and understanding of trading related activities from an Asset Management Operations perspective.
• Trade confirmation and settlement across markets and products in line with internal and external cut offs.
• Trading desk support to include ad-hoc queries as well as ongoing business initiatives.
• Review existing processes to identify inefficiencies within the flows and work with management to drive process changes.
• Build and maintain relationships with the trading desks and other operation teams internally as well as brokers, custodians and vendors externally.

Qualifications

• Bachelor's degree and 2+ years of experience in Operations/Middle Office in the Financial Services industry.
• Experience from an operational perspective in one or more of the following products – Equities, Fixed Income, Futures, IRS.
• Self-motivated and proactive team player, who takes ownership and accountability.
• Strong verbal, written and presenting communication skills.
• Proven analytical thinking and problem solving skills
• Strong organizational skills and the ability to apply judgement and effectively manage competing priorities in a fast-paced environment.
• A risk mindset and meticulous attention to detail.
• Proven track record of partnering across teams and an ability to build and maintain relationships.

If you are interested, kindly send your resume (in MS Word format) Erin at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Roles & Responsibilities

We are seeking an independent, motivated, and results-driven Assistant Manager for the Membership & Certification Department. The Institute of Internal Auditors Singapore is a non-profit professional body dedicated to advancing and developing the internal audit profession in Singapore. We are committed to raising the profile and standing of the internal audit profession and developing internal auditors' knowledge, skills, and expertise. The successful candidate will play an important role in driving our membership plans, cultivating partnerships, and implementing engagement initiatives to enhance the value proposition for our members.

Key Responsibilities:

Essential duties and responsibilities include but are not limited to:

· Manage the intake and processing of new membership applications, including eligibility and take responsibility for the entire process.

· Manage member relations as the primary point of contact for individuals and organisations.

· Coordinate membership renewal processes and reminders.

· Manage the membership database, ensuring accuracy and timely updates.

· Promote certifications to members and assist in the application process.

· Promote corporate membership to new and existing organisations.

· Assist in the development of new products/services to drive the membership department.

· Coordinate logistics, invitations, and communications for events related to membership and partnerships.

· Work closely with the marketing team to create promotional materials targeting both existing and prospective members.

Qualifications and Skills:

• A diploma or degree in business, marketing, or events management and/or with at least 3 years of working experience. Prior experience in an engagement role, events management, or a professional membership body would be an added advantage.

• Experience in developing and managing outreach programmes aligned with the organisation's established goals.

• Proven experience in membership management, partnership development, or related roles, with a focus on launching and implementing new corporate membership programme.

• A proven track record of successful project management and event coordination.

• Adept at defining problems, collecting relevant data, and drawing valid conclusions while delivering excellent customer service skills.

• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.

• Meticulous and detail-oriented.

• Able to work well independently as well as in a team and meet deadlines.

• Strong time management skills and the ability to efficiently handle concurrent tasks.

• Use of productivity tools (MS Office) and CRM will be required.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Responsibilities:

- Ensure the smooth running of day-to-day operations of retail store.

- Support and work closely with the retail team to ensure standard operating procedures and service guidelines are met.

- Executing all sales & marketing promotional activities set by company.

- Responsible for monthly sell out target achievement in line with account targets and deployment of key retail initiatives across assigned accounts.

- Identifying opportunities to reinforce company brand through retail activities to key audiences and take these forwards through planned updates and new retail initiatives.

- Hiring, training, and managing retail teams.

- Ensure merchandise display of the store is aligned to the standard.

- Supporting and managing retail exclusive brands from coordinating purchase orders to stock inventory management.

- Ensure effective management of after-sales service as well as handling customers’ feedback complaints and email enquiries.

- Ensure the business ethics are implemented and complied onsite.

- Performing other duties as assigned.

Job Requirements:

- Candidate must possess at least a Professional Certificates/Graduate Diploma in Retail or relevant 3 years of managerial experience

- Proficient spoken and written in English and Mandarin, have good communication, interpersonal and writing skills.

- Excellent organizational and planning skills to execute sales campaigns with attention to details.

- Resourceful, self-motivated & great leadership skills.

- Possess strong analytical & problem-solving skills.

- Independent and able to work under minimum supervision.

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Preparing work schedules in collaboration with the project manager.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.