Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

• Improving on operations procedures.
• Managing a team of staff under various departments.
• Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.
• Checking all emails and OTA messages are being replied promptly within a day.
• Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.
• Checking no outstanding payments for in-house and check out guests.
• Ensuring accuracy of daily reports.
• Providing training to new joiners.
• Covering shift when necessary.
• Checking and monitor of inventory level.
• Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

• Following up that all guest’s special request prior to check in and arrange accordingly.
• Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.
• Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.
• Bringing up online review ratings.

Reports

• Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.
• Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.
• Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.
• Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.
• Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

• Checking of guest rooms before guest arrival.
• Ensuring good communication between Housekeeping and Front desk Department.
• Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.
• Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

• Increasing ADR.
• Managing hotel room rates and allotments.
• Knowing OTAs and hotel rates and promotions.
• Managing hotel expenses.
• Hitting monthly hotel revenue target.
• Assisting in collections of any outstanding payments.

Job Holder’s specifications

• Possesses a Degree or Diploma in Hospitality or equivalent.
• Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.
• Must possess integrity and drive.
• Proficient in Microsoft Office Applications.
• Must be highly independent and resourceful.
• Possess good communication and leadership skills.
• Able to correspond in writing with customers, suppliers and internal staff.
• Able to withstand work pressure and guests’ demands.

Employment Benefits

• AWS and performance bonus
• 14 days Annual leave
• 1 day Birthday leave
• Medical and Dental benefits
• Other Managerial benefits

Role Highlights:

• Lead Government IT Projects
• Systems Integration Expertise
• PMP-Certified Leadership
• Dynamic Work Environment

Responsibilities:

• Plan, execute, and finalize IT projects within set deadlines and budgets, focusing on government contracts.
• Coordinate team members and third-party contractors to ensure project alignment with plans.
• Define project objectives, scope, and deliverables in collaboration with senior management and stakeholders.
• Develop comprehensive project plans and communication documents.
• Liaise effectively with project stakeholders, maintaining clear and timely communication.
• Manage project resources, budgets, and timelines, ensuring efficient project execution.
• Oversee project governance, dependencies, and critical path management.

Requirements:

• PMP certification is mandatory.
• Experience in IT project management within the government sector.
• Background in working with system integrators.
• Proficient with project management software and tools.
• Strong analytical, organizational, and decision-making skills.
• Minimum education: Diploma/Bachelors degree in a relevant field.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Work Location: Clementi

Working Hours:

Monday - Friday

7.30am - 4.30pm

Saturday

7.30am - 11.30am

Provide cleaning services for the washroom, common areas, tables, chairs, cupboard, toilets etc.
Clear waste bins, and maintain all areas neat and clean
Upkeeping of garden and landscape
Maintaining cleanliness of office toilet
Other ad-hoc general cleaning works as and when assigned by Management

Able to communicate in basic English.
No education level required
Work experience in cleaning and housekeeping will be advantage
Fit and Healthy

About Guardian Health & Beauty

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for heath and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services.

For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Manage the end-to-end operations of the assigned store
• Promote teamwork and coach team members
• Plan shift roster and allocate team member duties
• Engage in the recruitment of team members and manpower planning
• Execute store operations, merchandising, and marketing campaigns
• Manage customer feedback and inquiries to ensure customer satisfaction
• Responsible for ordering, receiving, inventory, and cash control

About You

• Passionate in the retail industry
• Prior retail and store experience is an added advantage
• Keen business acumen and results-driven
• Adaptable in a fast-paced environment

Benefits
•  Yearly Bonus
•  Team Member Discount
•  Subsidized Medical and Dental Benefits
•  Training Opportunities
•  Career Advancement

Follow us on Telegram/Facebook/Instagram: DFI Retail Group SG Careers!

Job Description

To perform supervisor duties in a non-aircon F&B working environment.

Detailed Responsibilities

- Assist the management on daily operation

- Greet customers and take order from them

- Answer incoming calls from suppliers, delivery man, etc.

- Monitor part time employees' working procedure and performance

- Demonstrate right working attitude and procedure

- Cash handling

- Plan staff roster & get management's approval

Requirements

- Min 2 years' experience as Supervisor in F&B

- Able to deal with customers with different education backgrounds

- Needs to work on rotating shift: Day shift starts on 6am; Night shift starts on 2pm

- Needs to work on weekends & public holidays

- OT may be required on day shifts, weekends & public holidays, in the case when some colleagues take MC or leaves

- Able to work in a Non-Aircon environment

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

• Consulting with clients on stylistic options for their hair.
• Listening to clients' needs to determine their preferences.
• Describing different hair care products and their benefits.
• Shampooing, cutting, coloring, and highlighting hair.
• Offering manicure, pedicure, waxing, and facial services.
• Performing scalp treatments.
• Acting as salespersons to sell clients hair care retail products.
• Building a personal relationship with clients to ensure return visits.
• Adhering to salon safety and cleanliness standards.
• Managing bookings and welcoming clients into the store.
• Keeping updated on hairstyle trends and styling methods.

Responsibilities

• Project Management
• Manage Installation works Lab Set up.
• Liaise with Stakeholder
• Ensure Timely delivery for Project Handover
• Plan, direct, and coordinates various technical and laboratory furniture activities in the project.
• Monitor and assess its progress and report to customer and clients.
• In charge for the entire infrastructure services and budget for the entire project team within the site.
• Ensure that the project is within the safety codes of Singapore.

Requirements

• Min Diploma in Mechanical Engineering or in any Engineering field
• Strong experience in Project management and leadership.
• Medical Equipment Infrastructure project is an advantage.
  People management

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Responsibilities:

• Interpret of specification/compliances/T&C/drawings & other document.
• Prepare tender clarifications, investigate of clarification response
• Preparation of presentation slide, technical write up for tender interview.
• Attendance of tender interview
• Propose Value Engineering solution for MEP works.
• Any other business, if required in the tender.

Requirements:

• Degree in Mechanical/Electrical Engineering
• Min 10 years in Building Construction projects in a managerial position
• Experience in tender preparation for building construction projects
• Knowledge in M&E works, planning capability and authorities’ compliance;
• Able to collaborate with all stakeholders to achieve good results in project
• Proactive to solve issues and focused on strategic goals of the project.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

As a Team Lead for Operations and Distributor Management, you will lead a team responsible for ensuring the smooth operation of our distribution channels and optimizing the performance of our distributor network. You will be tasked with coordinating the sales and fulfillment process between Distributor and CSG, and fostering strong relationships with distributors to drive business growth and enhance customer satisfaction.

KEY RESPONSIBILITIES

Operations Management

• Oversee day-to-day operations of order processing from end to end.
• Develop and implement efficient processes and systems to streamline operations.
• Coordinate with internal teams, including sales, marketing, and partner sales, to ensure seamless coordination and alignment of activities.
• Analyze operational data and metrics to identify areas for improvement and implement corrective actions as needed.

Distributor Management

• Establish and maintain strong relationships with distributors, serving as the primary point of contact for all operational and fulfillment inquiries.
• Collaborate with distributors to develop mutually beneficial strategies to increase sales, market penetration, and brand visibility.
• Monitor distributor performance and conduct regular performance reviews to ensure alignment with company objectives.
• Provide training and support to distributors on product knowledge, sales techniques, and operational procedures.

Quality Assurance

• Implement quality control measures to ensure that products meet company standards and regulatory requirements.
• Work closely with connecting points to address any quality-related concerns and implement preventive measures.

JOB REQUIREMENTS

• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or related field.
• Proven experience in operations management, distributor management, or supply chain management, preferably in the IT industry.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal teams and external partners.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.
• Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve their full potential.

About the Company:
The company serves as a vital link between government entities and the public, specializing in the supply chain and sale of military supplies and other sporting complementary goods. Their mission is to provide top-notch products and services to the military personnel, while also catering to the needs of the commercial and general public.

Job Summary:
As the Executive in E-Commerce & Key Accounts Management, you'll be at the forefront of managing accounts, ensuring seamless transactions, and fostering strong relationships within company's digital platforms. This role is pivotal in driving revenue growth and enhancing the overall customer experience.

Key Responsibilities:

• Strategic Business Support: Collaborate with internal teams to analyze business impacts and support the implementation of strategic plans for new business ventures.
• Portfolio Enhancement: Provide market insights to expand the vendor portfolio, driving increased sales and revenue. Stay ahead of market trends and identify new business opportunities.
• Category Management: Oversee payment processes to vendors, assist in implementing product assortments plans, and analyze customer feedback to optimize product categories.
• Relationship Management: Cultivate strong partnerships with account holders, ensuring smooth negotiations and maintaining fruitful business
• Data-driven Insights: Utilize data analytics to generate commercial insights, perform data-mining activities, and track business outcomes to drive informed decision-making.

Requirements:

• Diploma / Bachelor's degree in Business Administration or related field.
• Proven experience in key accounts & relationship management, and retail and/or e-commerce operations management.
• Strong analytical and problem-solving skills.
• Excellent communication and customer-oriented.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

**We regret to inform that only shortlisted candidates will be informed.**

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting a Logistics Officer to be part of their team for ongoing transformation projects.

This is a 1 Year contract (Extendable / Convertible) role. They are located in Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided (structured training programs)

Duties

• Managing delivery of laboratory supplies from Suppliers and to Customer’s stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving of these laboratory supplies
• Be reactive to stock level adjustment and provide feedback whenever stock is low.
• Stock check of inventory supply ensuring products are not expired and at recommended stock level.
• Execute verification, calibration, and preventive maintenance (PMs) using in-house Metrology Standard Operating Procedures (SOPs)
• Coordinate and manage external third-party (3P) vendors for various services such as calibration, PM, qualification, and repairs

Requirements

• Possesses an ITE or a Diploma in Science or related discipline
• No experience needed - Training Provided (structured training programs)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

Reg No: R21101676

Ng Zhi Qing Alethea

• · Reports to Vice-President (Commercial).
• · To manage Subcontracting team in executing all Subcontracting work – in yard and outsourcing in Singapore and overseas.
• · To uphold Subcontracting policies and processes in Commercial Department.
• · To review and update the contract specifications guidelines for Subcontracting executives.
• · To keep a look ahead plan and identify potential subcontractors for contract award and negotiation.
• · To review and approve Subcontracting Executive recommendation for the awarding of work to respective Subcontractors after consultation with Project Manager.
• · To verify the awarded price is within the budget and to achieve the optimum price level to increase profitability for the company.
• · To handle all required legal documents with respect to Letter of Indemnity, Workmen Insurances, bank guarantees, etc.
• · To be kept abreast of latest updates on any changes in the Ministry of Manpower regulations and disseminate to the department.
• To verify that cost estimation and basis provided by the Subcontracting Executive is accurate and proper.
• To monitor and ensure Works Orders are issued within the shortest time possible. Where possible, within 2 days after concluding contract negotiation.
• As and when required, to provide support and assistance to subordinates when handling complaints from Production/Operations Department concerning poor progress or quality work from subcontractors.
• To verify that any additional Claims or Contract Variations from subcontractors are proper and are captured either in the claims to clients, or due to delays from Production Department and verification from Project Manager as required.
• To keep abreast of subcontracting news in the market on current market pricing and trends.
• To verify accuracy of information in the Works Order prepared by Subcontracting Executives prior to issuance to subcontractors.
• To ensure verification of subcontractors’ invoices prior to onward submission to Finance Department.
• To maintain and ensure periodic updating of rates the Subcontract Tariff Book.
• To source and increase the Company’s subcontractor pool.
• To perform periodic assessment of subcontractors.
• To analyse and maintain a proper quota issuance system.
• To attend to any other matters related to subcontracting as and when delegated by the Reporting Officer, including meetings.
• To upkeep and update Subcontracting documents, procedures and process flow.
• Any other ad-hoc duties being assigned by the Reporting Officer

More openings at www.gasoil.com.sg

Salary: up to $2700

Working Days & Hours: Mon-Fri Office Hours

Location: Changi north (islandwide pickup)

Job Description:

Deliver prompt and efficient service to order processing via call centre hotline, email, sales order

Perform accurate and prompt entry of orders in the system

Ensure timely and accurate processing of orders received through the order hotline and email

Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery

Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to

Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc

Any other duties assigned

Job Requirements: Min Diploma in Supply Chain & Logistics / Business or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

To support the Technical Department in:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch items.
• Monitor vessels’ movements, liaising with suppliers, masters, and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third-party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry (Ship Management).
• Familiar with vessel records and certificates.

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

To support the Technical Department in:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch items.
• Monitor vessels’ movements, liaising with suppliers, masters, and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third-party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry (Ship Management).
• Familiar with vessel records and certificates.

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Join our dynamic team as a Logistic Operations Manager responsible for overseeing the logistics operations within Shopee's and Cainiao's subcontractor courier services. This pivotal role entails managing and optimizing the end-to-end logistics processes to ensure efficient and timely delivery of goods to customers.

Responsibilities:

Individual to be involved in:

1. Trainee will delve into the entire logistics journey from start to finish, encompassing tasks such as order processing, sorting, transportation, and final delivery. Possess a high level of expertise in supervising and orchestrating all aspects of the supply chain, ensuring seamless coordination throughout.

2.Trainee will acquire a thorough understanding of the company's operational dynamics, along with the ability to structure work assignments, assign responsibilities, and schedule tasks in alignment with client requirements.

3.Trainee will overseeing different facets of the delivery procedure, such as supervising drivers and ensuring clear communication with stakeholders. Enhance and streamline delivery routes to reduce transportation expenses and enhance productivity. Additionally, monitor driver conduct, safety, and adherence to delivery timetables. Guarantee that delivery vehicles undergo regular maintenance, inspections, and comply with safety standards.

4.Trainee will recognize challenges and opportunities for enhancement within the logistics workflow, aiming to pinpoint areas needing improvement. Utilize problem-solving skills and adept interpersonal and negotiation abilities to offer professional guidance and solutions to clients, fostering efficiency improvements as necessary.

5.Monitor delivery metrics extensively, focusing on key indicators like punctuality, accuracy, and customer contentment. Utilize data analysis to pinpoint patterns and opportunities for enhancing delivery procedures. Manage and resolve any delivery interruptions, whether due to traffic, vehicle malfunctions, or adverse weather conditions. Responsibly address customer inquiries, grievances, and input concerning delivery services.

Technical Skills and Competencies

1.Operations management with adaptability and resilience

2.Supply-chain management with attention to detail and ability to focus on both the big picture and specific tasks

3.Leadership and Communication with strong management and team-building abilities

4.Risk Management and Problem Solving with analytical and critical thinking skills

5.Performance Evaluation and Forecasting with proficiency in data analysis and interpretation

Trainee will be put under 6 months Mid Career Pathway Programme

Salary allowance : $3800 per month

Job Purpose:

Promote and sell media products and services offered by the Company. Maintain and expand customer base in a bid to achieve sales targets set by the Company.

Job Duties:

• Experience in F&B and travel industry.
• Generate new business by expanding existing accounts
• Effectively managing existing client relationships to retain revenue
• Use relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose solutions to clients
• Obtain new accounts through new leads, cold calls, existing relationships, promotional events, or other sources
• Partner collaboratively with channel partners to understand their business and creatively adopt programs to drive new revenue, and expand business partnerships
• Evaluate and prepare business plans for key accounts.
• Manage accounts through entire sales process; business development, prospecting, and specifications through contract negotiations, signing, and post-sales support
• Deliver an accurate weekly, monthly & quarterly pipeline reports and business forecast
• Work to maximise sales and meet targets in the short and long term

Skills and Qualifications:

• Associate’s or Bachelor's Degree in Business, Marketing, or a Related Field;
• Proven tracked record in Media Sales;
• Experience in Customer Service and Account Management
• Great Presentation Skills
• Outgoing Personality, Excellent Interpersonal Skills, Persuasiveness, Likeability, Confidence, Listening, Resilience, Creativity, Adaptability, Organisation, Detail-Orientated, Multi-Tasking & Reliability
• Bilingual

9764 2262 (Joy)

We are looking for passionate individuals to join our company

Our offer:

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

Singaporeans only.

——————————

✨Staff benefits✨

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations

Responsibilities:

• Responsible for smooth daily operations in café
• Preparation of high quality beverages according to menu
• Light kitchen duties and preparation work
• Provide good customer service
• Basic housekeeping

Requirements:

• Passion for service and F&B industry
• Positive work attitude and a team player

Quality Products And Superior Customer Service

• Provide quality and fresh products as per Standard Operating Procedures. (SOP)
• Prepare products according to Standard Operating Procedures. (SOP)
• Present menu, promote café’s specials, take & serve orders
• Attend and respond to guests needs promptly, pleasantly & professionally. Check regularly for additional orders or requests.
• Prepare various drinks/beverages according to Company SOP without supervision
• Up-sell seasonal offers or encourage guests to place additional orders.
• Resolve customer’s complaints and conduct service recovery. Submit incident report.
• Authorised to do service recovery by giving discounts or complimentary cakes or drinks when necessary.

Clean & Comfortable Environment

• Promptly remove cutleries and dishes when guests have finished the course.
• Clear & wipe table, adjust chairs, re-set table. To perform general housekeeping and cleaning duties to ensure cleanliness at all time.

Daily Operational tasks

• Conduct appropriate briefing to team on current promotions and target of the day.
• Ensure all preparation and service sequence in accordance to SOP.
• Handle daily incoming stock and perform checks to ensure no discrepancy.
• Check daily stocks level and ordering.
• Responsible for inter-store stocks transfer.
• Handle and update stock inventory on a daily basis.
• Responsible for month end stock count.
• Handle repair and maintenance report and coordinate with relevant support centre team member on any maintenance issues.
• Ensure product display are up to expectations and standards.
• Handling general paperwork which include petty cash claim, part-time payroll, overtime claims and sales reports.
• Authorised to issue warning letters to team members for diciplinary issues.
• Propose promotion for staffs’ career progression.
• Overall responsible in achieving the monthly sales target set for the store
• Set Par-level for store.
• Conduct interview for walk in candidates (Part-timers to Shift Manager.)
• Plan weekly roster based on labour matrix.
• Provide suggestions for LSM and to increase store revenue.

Supervision & Training of staff

• Manage staff and provide them with relevant information and feedback.
• Train new team members (CSA, Supervisor, Shift Manager & Assistant Store Manager) according to Standard Operating Procedures (SOP).
• Assign daily duties to team members.
• Authorised to arrange relief staff to other stores should the need arise.
• Conduct annual appraisal for store team members.

P&L Accountabiltiy

· Responsible in meeting the daily sales target through upselling.

• Play a part in minimizing expenses such as utilities, printing & usage of stationery, repair and maintenance.
• Responsible in reducing food and drinks wastage by repeating orders and through proper handling.
• Responsible for direct costs. To ensure that they placed the orders correctly and according to par level.
• Responsible for salaries and related expenses by planning team members’ roster effectively to reduce labour costs.
• Monitor team member’s transport expenses.
• Manage and control petty cash expenses.

Any other duties and responsibilities as assigned by Management.

Work Location: Kranji / Joo Koon

Working Hours:

Monday - Friday

8am - 6pm

Provide cleaning services for the washroom, common areas, tables, chairs, cupboard, toilets etc.
Clear waste bins, and maintain all areas neat and clean
Upkeeping of garden and landscape
Maintaining cleanliness of office toilet
Other ad-hoc general cleaning works as and when assigned by Management

Able to communicate in basic English.
No education level required
Work experience in cleaning and housekeeping will be advantage
Fit and Healthy, able to work in a team.

Job Description:

• Manage the operation of service department to achieve target sales revenue generation by maintaining service department efficiently.
• Monitor all service enquiries and procedures to ensure completion of all clients’ requirements.
• Prepare all reports regarding service department, ensure reports to error free and submit it to management as per company policy.
• Administer check lists, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
• Provide technical advice and schedule maintenance for service department.
• Implements and maintains a service marketing program.

Job Requirement:

• Good interpersonal and communication skill
• With related experience in managerial role
• Ability to coordinate in paperwork / reporting preparation
• Ability to cross sell company products and services
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Reachfield Security is a Grade “A” Security Guards Agency that provides security personnel to various buildings, shopping centres, schools, factories in Singapore.

We are looking for qualified candidates to join our team as

1. Operations Executives/ Operations Manager ( with SS or SSS)

$3500 to $4500

Requirements

1. Possess PWM Security Supervisor (SS) cert or Senior Security Supervisor (SSS). Those without must be prepared to go for courses.

2. Prefer with experience in Customer Service or uniform group like Police or SAF/SCDF

3. Excellent communication skills and a "people" person.

4. Good interpersonal skills, dynamic, a good team player and ability to work very well with clients and security guards.

5. Prefer with driving license though it is not a must.

6. Do be prepared to stand by 24hrs and react to any emergency at sites. Willing & able to stand in as SSS or SS

7. Prefer with own vehicle (bike, van, car) though not a must

Duties

1. In charge of Day-to-day operations and deployment of security personnel to the allocated sites.

2. Plan duty roster for your sites. Work closely and Co-ordinate with each site to do manpower forecast, planning for Relief Security Officers to be on sites when necessary.

3. Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues. Willing to stand-in as Security personnel if needed and willing to work 12-hour shift.

4. Offer suggestions to management to enhance security measures within the organisation.

5. Conduct OJT training for new hires and conduct refresher courses on bomb threats & customer service. Train Security Officers to perform duties as required by clients.

6. Co-ordinate with management team and work with clients’ management to ensure customer satisfaction.

7. Able to carry out investigation and write reports.

8. Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on weekly basis.

9. Attend weekly meetings & contribute towards improving services to clients. Submit weekly / monthly report to management.

10. Any other duties related to the operations of the sites.

Please send in a detailed resume as a word attachment to

jason_at_reachfield.com and state the following:

a) Job description in points form

b) Current salary

c) Expected salary

d) Notice period

e) Own a bike or car

Reachfield Office Address

10 Anson Road #26-09 International Plaza

Tel : 6324 0648 / 8168 2805

Key Responsibilities

1. User Access Compliance
   a. Responsible for carrying out Clinicians’ on-boarding and off-boarding access lifecycle in a timely manner
   b. Provide end-to-end support in resolving Clinicians’ queries/issues pertaining to application access
   c. Working with internal stakeholders in coordinating Clinicians recruitment and posting
   d. Ensure access compliance in accordance with company's policies and procedures
   e. Be the point of contact for Clinicians’ access monitoring investigation
2. Perform secretarial duties. E.g. Assisting in organising and coordinating meetings
3. Assist department to perform administrative duties, which may include but not limited to
   procurement of new items for department, compiling department budget requirement
4. Support any other duties/tasks as assigned by Reporting Officer.

Key Requirements

• Some working knowledge in IT governance, risk and compliance systems
• Experience in IT Audit OR implementing IT governance framework / policy, IT Security will be an advantage
• Inquisitive, meticulous and process good logical, analytical and process flow skills
• Ability to work collaboratively with diverse groups and different levels of stakeholders
• Proficient in MS365 Office; especially on Microsoft Excel

To apply, please visit www.gmprecruit.com and search for Job Reference: 24350

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Responsibilities:

• Supervise the management of End User IDs during the Joiner, Mover, and Leaver processes.
• Administer End User access and permissions, including their identification and assignment of roles.
• Manage the security of systems, information, and other areas protected by IAM.
• Ensure appropriate levels of protection and access are granted for sensitive data, systems, information, and departmental locations.
• Handle the addition, removal, and modification of individuals in various banking applications and systems.
• Adjust access rights for roles within the IAM system.
• Identify and resolve gaps in business processes, including security and authorization setup and user documentation.
• Lead organization-wide strategies and implementation plans, encompassing Privileged Access Management, Single Sign-On, and IAM governance.
• Collect and comprehend divisional and site business requirements for IAM services.

Job Requirements:

• Hold a Bachelor's Degree/Diploma in Computer Science, with a minimum of 3-5 years' experience in Information Security-related roles.
• Possess strong knowledge of application and service access processes and procedures.
• Exhibit excellent interpersonal skills and the ability to confidently and clearly explain control and security aspects to stakeholders.
• Capable of working effectively under pressure and within tight timelines.
• Demonstrate keen attention to detail.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24153

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973